West Kootenay Animal Hospital
Trail, British Columbia
General Info
West Kootenay Animal Hospital is a local business in Trail that offers veterinary services with compassion and respect. The practice ensures that animals across Canada receive exceptional care by fostering a welcoming and supportive environment. Services include oncology, cardiology, boarding, ophthalmology, dental care, surgery, bloodwork, and orthopedic surgery with attention to detail and a calm approach. Whether it is addressing chronic health problems, performing wellness examinations, or facilitating urgent medical care, the clinic guarantees that pets receive top-level attention. Consequently, families across all life stages depend on West Kootenay Animal Hospital support in ensuring that their pets receive the best care possible. The team emphasizes the pet-owner bond by ensuring ample consultation time and collaboration on treatment plans. Community members appreciate the straightforward communication and consistent results. West Kootenay Animal Hospital continues to grow as more pet owners relocate into the Trail area and look for respected veterinarians. It enhances the well-being of domesticated animals and pet owners’ peace of mind through skillful diagnostics and long-term health planning. Trail and neighbouring communities benefit from a highly skilled and caring team. The clinic’s quality care and close community ties reflect its commitment to excellence. The clinic strives to provide quality care and is closely integrated into the local community. The close ties the clinic has with the local community reflect its commitment to ensuring that pets receive quality care. The clinic's quality of care and close ties to the local community have always been at the heart of its practice. The clinic’s focus on quality and its connection to the community emphasize its pledge to offer the best care possible.
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Pain Management
Pet Euthanasia
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Spay/Neuter
Surgery
Telehealth
Vaccinations
Wellness Exams
Reviews
Linda Weaver
12 Aug 2020
REPORT
Extraordinary care , attention and kindness was given to our dog Lilly by Dr. Emma Park and all the staff at West Kootenay animal hospital!! We were visiting family when our dog had an attack of panc...
Extraordinary care , attention and kindness was given to our dog Lilly by Dr. Emma Park and all the staff at West Kootenay animal hospital!! We were visiting family when our dog had an attack of pancreatitis. We are not a client of this hospital, but none the less they managed to work her visit in - between many other patients - and cared for her as soon as possible. Dr. Park is very professional and caring and has a wonderful way of explaining both the illness and the required medical care that is needed for Lilly. It is very clear by her manner that she is devoted and simply loves animals and caring for them. THANK YOU so very much for your helping Lilly and us. Linda & Barry Weaver
Dave B.
16 Jun 2019
REPORT
Run, don't walk from this clinic. They couldn't care less about your animal,I t's all about the bottom line !!!!
Ryan T.
17 Mar 2019
REPORT
A while ago we brought our bull mastiff in because she had a massive infection in her uterus. After a while, "Dr Crystal" finally started to give us information. When the info was given to us, she was...
A while ago we brought our bull mastiff in because she had a massive infection in her uterus. After a while, "Dr Crystal" finally started to give us information. When the info was given to us, she was more worried about money. She held a interac fob in front of us like it was a dog toy. We were given options of surgery for our dog. It was going to cost just about $5000 with only a 50/50 chance of survival. She made it seem like they were the only vets that could do this surgery. Unless we went to the states to get it done. Then she held the interac fob in our faces. Then "Dr Crystal" told us that the other option was to put the dog down with a cost of $500 plus the cost of cremation. Then she continued to hold the interac fob in front of us. She made it seem like it was all about money. And not the health and surgery for our dog. They wouldn't even budge on the cost of surgery. "Dr. Crystal" forced us into putting our dog down. Our family dog. I'll never take or support this veterinarian or pet hospital again. Even after we put the dog down we were asked to see our dog one last time. After about 30 seconds...there was "Dr. Crystal" with her interac fob. Just waiting to get paid. It was disgusting on there attitudes and service. Totally disgusted with "Dr. Crystal". You should be ashamed.
Shel Don
23 Jun 2018
REPORT
Good vet. Sometimes a long wait to get in though. Book ahead.
Michael Vlanich
21 Jun 2018
REPORT
Very thorough check ups and great to talk too.
Kirsten Faris
15 Jun 2018
REPORT
Words cannot express how awesome this vet clinic is! The whole staff here makes you and your animal feel cared for. I cannot thank them enough for how much they helped us out and our dog. Fully recomm...
Words cannot express how awesome this vet clinic is! The whole staff here makes you and your animal feel cared for. I cannot thank them enough for how much they helped us out and our dog. Fully recommend this vet to anyone!
James Klemmensen
13 May 2018
REPORT
Suzanne Soto
28 Dec 2017
REPORT
Called on Boxing Day as cat was ill with an infection. Was told - in a combative way - that the emergency service was only for clients (which actually shoos away potential new clients). Vet also did n...
Called on Boxing Day as cat was ill with an infection. Was told - in a combative way - that the emergency service was only for clients (which actually shoos away potential new clients). Vet also did not really want to help, and I get it - it was a holiday and I could hear a child crying in the background - but if so, why be on call at all?
Penny Brewster
24 Feb 2017
REPORT
Completely disgusted with this vet. My dog is riddled with cancer, our regular vet is in Nelson. She needs to be put down. We called West Kootenay because we didn't want my dog to spend an uncomfortab...
Completely disgusted with this vet. My dog is riddled with cancer, our regular vet is in Nelson. She needs to be put down. We called West Kootenay because we didn't want my dog to spend an uncomfortable 45 minutes in a car. We offered to send them all of our vets information and they refused saying they would have to do their own assessment and would offer their own treatment. We had a tumour tested that came back as aggressive malignant breast cancer. My dog is 11. Even with all if this information they said no. I'm in shock because 8 years ago we put down a family dog there that had never been previously treated and although I knew they were a huge rip off they made us feel welcome at the time. I'm assuming that veterinarian has either left or retired. Although unpleasant putting animals down is a huge chunk of what vet's do. I'm sickened they would want us to spend more money and put our dog through more hell just to tell us she's dying.
Angela Wiens
10 Feb 2017
REPORT
Dr. Elaine and team at West Kootenay Animal Hospital are the best! We are only here for 6 months during our transition move to West Kelowna and we joke that we'll drive back. EIther that or relocate t...
Dr. Elaine and team at West Kootenay Animal Hospital are the best! We are only here for 6 months during our transition move to West Kelowna and we joke that we'll drive back. EIther that or relocate the Hospital to West Kelowna with us. Highly recommended vet service.
Chandler B
19 Dec 2016
REPORT
Going somewhere else next time thanks for nothing
Crystal Briggeman
16 Nov 2016
REPORT
Thank you all for the kindness you treated Crash Briggeman throughout his 13 years Dr April, you are a gem there are not enough words to express how thankful Dave, Kelsea and I are that you were his ...
Thank you all for the kindness you treated Crash Briggeman throughout his 13 years Dr April, you are a gem there are not enough words to express how thankful Dave, Kelsea and I are that you were his Dr. I know he crossed over the Rainbow Bridge being pain free and Loved. Thank you
Ksenia Forde
17 Sep 2016
REPORT
Great staff and vets, they are kind and professional, and discuss options fully to help you make the best decision for your furry friends.
Aerin Guy
5 Jul 2016
REPORT
Outstanding veterinary care from some very compassionate and knowledgeable people. Can't say enough about their high standards and our wonderful experience dealing with them.
Aerin Bowers
5 Jul 2016
REPORT
Outstanding veterinary care from some very compassionate and knowledgeable people. Can't say enough about their high standards and our wonderful experience dealing with them.
Thomas H.
27 May 2016
REPORT
I brought my dog Tango in for an emergency dislocated hip. The staff was very helpful and was able to look at Tango after hours and went above and beyond with being caring.The low review is because I ...
I brought my dog Tango in for an emergency dislocated hip. The staff was very helpful and was able to look at Tango after hours and went above and beyond with being caring.The low review is because I found the communication lacking. After Tango's hip popped out again the same night the issue of his hip dysplasia (shallow hips) was brought up. I felt like I never had all of the facts before originally making a decision for care, since his shallow hips were only brought up after the staff had attempted to relocate his hip. I brought up the issue with the clinic owners and was told they didn't think they had done anything wrong and to basically take a hike. I also found after asking around the price I was charged was high compared to other veterinary clinics in the area ($1,200 to relocate his hip plus and extra $250 for additional x-rays before surgery). After spending a painful two weeks with a dislocated hip Tango was able to have reconstructive hip surgery in Kelowna. He is doing a lot better now and is expected to make a full recovery. I will not be going back to the WKAH.
Nicole Renae
10 Mar 2016
REPORT
Drs. Rob and Elaine were fantastic when I had to bring my pregnant foster cat in for an emergency c-section/spay well after hours. They were kind and professional, took the time to explain exactly wh...
Drs. Rob and Elaine were fantastic when I had to bring my pregnant foster cat in for an emergency c-section/spay well after hours. They were kind and professional, took the time to explain exactly what was going on and what course of action would be required. It made what could have been a stressful situation much easier to handle.
Renae Diane Lamoureux
29 Feb 2016
REPORT
Most amazing, caring, compassionate, and knowledgable team you will ever meet:) thank you to all of the great staff!
Sandra Meger
25 Nov 2015
REPORT
There is no place better for the compassion knowledge and care extended to both my wonderful fur babies and us their care givers. As challenging as our pets are Dr Elaine and Dr Rob and their entire s...
There is no place better for the compassion knowledge and care extended to both my wonderful fur babies and us their care givers. As challenging as our pets are Dr Elaine and Dr Rob and their entire staff are always there for us. Triple kudos to the best team ever. And thanks for caring so deeply
Amanda Dawn Stevenson Culp
17 Nov 2015
REPORT
Thank you so much to everyone at WKAH! Our family had an enormously emotional week wondering if our Lily dog would survive and come home again to us and it is because of your professionalism, dedicati...
Thank you so much to everyone at WKAH! Our family had an enormously emotional week wondering if our Lily dog would survive and come home again to us and it is because of your professionalism, dedication, and great kindness that we get to enjoy her company still. Again, we cannot thank you enough!!
Camile Plihp
29 Oct 2015
REPORT
WKAH is the only place to take your pets. I have been going there for over 10 years and I will not take my pets to anyone else. Rob and Elaine are the absolute best, so compassionate and kind. Have ex...
WKAH is the only place to take your pets. I have been going there for over 10 years and I will not take my pets to anyone else. Rob and Elaine are the absolute best, so compassionate and kind. Have excellent staff. Accidents happen and when they do, having such a caring team to help you through hard times is just amazing. My life wouldn't be what it is today if it weren't for them, words will never express how grateful I am. WKAH is second to none, 5 stars in every aspect!
Sarah Dixon
8 Apr 2015
REPORT
I absolutely love this clinic. They are friendly, kind and professional. The quality of care they provide to our animals is second to none. All the vets and staff that work here are wonderful!
Tamara Boden
25 Mar 2015
REPORT
The team at West Kootenay Animal Hospital are one in a million. They consistently go above and beyond to meet my pet's complex medical needs-- even when it means doing after hours research, spending e...
The team at West Kootenay Animal Hospital are one in a million. They consistently go above and beyond to meet my pet's complex medical needs-- even when it means doing after hours research, spending extra time in the exam room to answer my endless questions, and to phone us during their time off to follow up & check in. This is a team of people who are *truly* in the business because they love animals and believe (as I do) that they are members of the family, who deserve the BEST medical care & attention. I cannot recommend them enough!
Nate Dean
25 Aug 2014
REPORT
Tamara B.
13 Dec 2013
REPORT
I recently relocated to The Kootenays from Vancouver BC, and one of the top things on my priority list when settling in was finding a good local vet. My dogs mean the absolute world to me, and quality...
I recently relocated to The Kootenays from Vancouver BC, and one of the top things on my priority list when settling in was finding a good local vet. My dogs mean the absolute world to me, and quality veterinary care is of the utmost importance. I'll admit:: I have been known to be pretty picky and hard to please with past vets. My standards are extremely high.With that said, I've been VERY impressed with West Kootenay. I've been in to the clinic twice now, and have seen two of their doctors.. Each experience from start to finish was absolutely lovely.The clinic itself is very new, clean, and inviting. You feel really comfortable the moment you walk in the door. The receptionists are kind and considerate-- very polite and very helpful. Most importantly! The doctors were knowledgable, without being condensing or rude. They LISTENED to what I had to say about my dog's health, my concerns, and my ideas. They offered insightful, helpful advice. They even went above and beyond to get second opinions on a sticky health issue with my french bulldog-- emailing a dental specialist for another opinion, and calling me after hours, from her own home, to fill me in and keep me in the loop. I can't tell you how much I appreciate a Veterinarian who treats my pets and I with dignity, respect and consideration. I have not yet had to bring my pets in here for any serious medical emergencies (and knock on wood that I never have to!) but so far, every experience I've had with the West Kootenay meets and exceeds my extremely high expectations. I feel like I can really trust them with my beloved dogs... and that's the highest compliment I could ever give a veterinarian.
A Google User
2 Jun 2008
REPORT
they are one of the best vets here in trail bc, my dog loves going in there, they do everything they can to make you and your pet feel that everything is going to be ok. and also try n save you money,...
they are one of the best vets here in trail bc, my dog loves going in there, they do everything they can to make you and your pet feel that everything is going to be ok. and also try n save you money, they also know the dog by name usually even after 1 visit which i just love. i would reccomend them to anyone that doesnt use them already
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FAQs
Where is West Kootenay Animal Hospital located?
West Kootenay Animal Hospital is located at 8450 Green Gables Rd, Trail, British Columbia V1R 4W5. It's easily accessible to pet owners in the Trail area and surrounding communities.
What time does West Kootenay Animal Hospital open and close each day?
West Kootenay Animal Hospital is open Monday 08:15 AM - 12:00 PM, Monday 13:00 PM - 18:00 PM, Tuesday 08:15 AM - 12:00 PM, Tuesday 13:00 PM - 18:00 PM, Wednesday 08:15 AM - 12:00 PM, Wednesday 13:00 PM - 18:00 PM, Thursday 08:15 AM - 12:00 PM, Thursday 13:00 PM - 18:00 PM, Friday 08:15 AM - 12:00 PM, Friday 13:00 PM - 17:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at West Kootenay Animal Hospital?
You can book an appointment online with West Kootenay Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does West Kootenay Animal Hospital offer?
West Kootenay Animal Hospital in Trail offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork, Boarding. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does West Kootenay Animal Hospital offer vaccinations for pets?
Yes, West Kootenay Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Trail clinic.
Does West Kootenay Animal Hospital offer pet dental care?
Absolutely. West Kootenay Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does West Kootenay Animal Hospital provide boarding or kennel services?
Yes, West Kootenay Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at West Kootenay Animal Hospital?
West Kootenay Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Trail has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
8:15 AM – 12:00 PM
1:00 PM – 6:00 PM
Tuesday
Tue
8:15 AM – 12:00 PM
1:00 PM – 6:00 PM
Wednesday
Wed
8:15 AM – 12:00 PM
1:00 PM – 6:00 PM
Thursday
Thu
8:15 AM – 12:00 PM
1:00 PM – 6:00 PM
Friday
Fri
8:15 AM – 12:00 PM
1:00 PM – 5:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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West Kootenay Animal Hospital
Trail, British Columbia
8450 Green Gables Rd
Trail British Columbia V1R 4W5
General Info
West Kootenay Animal Hospital is a local business in Trail that offers veterinary services with compassion and respect. The practice ensures that animals across Canada receive exceptional care by fostering a welcoming and supportive environment. Services include oncology, cardiology, boarding, ophthalmology, dental care, surgery, bloodwork, and orthopedic surgery with attention to detail and a calm approach. Whether it is addressing chronic health problems, performing wellness examinations, or facilitating urgent medical care, the clinic guarantees that pets receive top-level attention. Consequently, families across all life stages depend on West Kootenay Animal Hospital support in ensuring that their pets receive the best care possible. The team emphasizes the pet-owner bond by ensuring ample consultation time and collaboration on treatment plans. Community members appreciate the straightforward communication and consistent results. West Kootenay Animal Hospital continues to grow as more pet owners relocate into the Trail area and look for respected veterinarians. It enhances the well-being of domesticated animals and pet owners’ peace of mind through skillful diagnostics and long-term health planning. Trail and neighbouring communities benefit from a highly skilled and caring team. The clinic’s quality care and close community ties reflect its commitment to excellence. The clinic strives to provide quality care and is closely integrated into the local community. The close ties the clinic has with the local community reflect its commitment to ensuring that pets receive quality care. The clinic's quality of care and close ties to the local community have always been at the heart of its practice. The clinic’s focus on quality and its connection to the community emphasize its pledge to offer the best care possible.
Business Hours
Monday
08:15AM-12:00PM
13:00PM-18:00PM
Tuesday
08:15AM-12:00PM
13:00PM-18:00PM
Wednesday
08:15AM-12:00PM
13:00PM-18:00PM
Thursday
08:15AM-12:00PM
13:00PM-18:00PM
Friday
08:15AM-12:00PM
13:00PM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergy Testing
Anesthesiology
Behavioral Counseling
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Nutritional Counseling
Oncology
Ophthalmology
Orthopedic Surgery
Pain Management
Pet Euthanasia
Physical Therapy
Pocket Pet Care
Prescription Medications
Puppy and Kitten Care
Radiology (X-rays)
Spay/Neuter
Surgery
Telehealth
Vaccinations
Wellness Exams
Reviews
Linda Weaver
12 Aug 2020
Extraordinary care , attention and kindness was given to our dog Lilly by Dr. Emma Park and all the staff at West Kootenay animal hospital!! We were visiting family when our dog had an attack of panc...
Extraordinary care , attention and kindness was given to our dog Lilly by Dr. Emma Park and all the staff at West Kootenay animal hospital!! We were visiting family when our dog had an attack of pancreatitis. We are not a client of this hospital, but none the less they managed to work her visit in - between many other patients - and cared for her as soon as possible. Dr. Park is very professional and caring and has a wonderful way of explaining both the illness and the required medical care that is needed for Lilly. It is very clear by her manner that she is devoted and simply loves animals and caring for them. THANK YOU so very much for your helping Lilly and us. Linda & Barry Weaver
Dave B.
16 Jun 2019
Run, don't walk from this clinic. They couldn't care less about your animal,I t's all about the bottom line !!!!
Ryan T.
17 Mar 2019
A while ago we brought our bull mastiff in because she had a massive infection in her uterus. After a while, "Dr Crystal" finally started to give us information. When the info was given to us, she was...
A while ago we brought our bull mastiff in because she had a massive infection in her uterus. After a while, "Dr Crystal" finally started to give us information. When the info was given to us, she was more worried about money. She held a interac fob in front of us like it was a dog toy. We were given options of surgery for our dog. It was going to cost just about $5000 with only a 50/50 chance of survival. She made it seem like they were the only vets that could do this surgery. Unless we went to the states to get it done. Then she held the interac fob in our faces. Then "Dr Crystal" told us that the other option was to put the dog down with a cost of $500 plus the cost of cremation. Then she continued to hold the interac fob in front of us. She made it seem like it was all about money. And not the health and surgery for our dog. They wouldn't even budge on the cost of surgery. "Dr. Crystal" forced us into putting our dog down. Our family dog. I'll never take or support this veterinarian or pet hospital again. Even after we put the dog down we were asked to see our dog one last time. After about 30 seconds...there was "Dr. Crystal" with her interac fob. Just waiting to get paid. It was disgusting on there attitudes and service. Totally disgusted with "Dr. Crystal". You should be ashamed.
Shel Don
23 Jun 2018
Good vet. Sometimes a long wait to get in though. Book ahead.
Michael Vlanich
21 Jun 2018
Very thorough check ups and great to talk too.
Kirsten Faris
15 Jun 2018
Words cannot express how awesome this vet clinic is! The whole staff here makes you and your animal feel cared for. I cannot thank them enough for how much they helped us out and our dog. Fully recomm...
Words cannot express how awesome this vet clinic is! The whole staff here makes you and your animal feel cared for. I cannot thank them enough for how much they helped us out and our dog. Fully recommend this vet to anyone!
James Klemmensen
13 May 2018
Suzanne Soto
28 Dec 2017
Called on Boxing Day as cat was ill with an infection. Was told - in a combative way - that the emergency service was only for clients (which actually shoos away potential new clients). Vet also did n...
Called on Boxing Day as cat was ill with an infection. Was told - in a combative way - that the emergency service was only for clients (which actually shoos away potential new clients). Vet also did not really want to help, and I get it - it was a holiday and I could hear a child crying in the background - but if so, why be on call at all?
Penny Brewster
24 Feb 2017
Completely disgusted with this vet. My dog is riddled with cancer, our regular vet is in Nelson. She needs to be put down. We called West Kootenay because we didn't want my dog to spend an uncomfortab...
Completely disgusted with this vet. My dog is riddled with cancer, our regular vet is in Nelson. She needs to be put down. We called West Kootenay because we didn't want my dog to spend an uncomfortable 45 minutes in a car. We offered to send them all of our vets information and they refused saying they would have to do their own assessment and would offer their own treatment. We had a tumour tested that came back as aggressive malignant breast cancer. My dog is 11. Even with all if this information they said no. I'm in shock because 8 years ago we put down a family dog there that had never been previously treated and although I knew they were a huge rip off they made us feel welcome at the time. I'm assuming that veterinarian has either left or retired. Although unpleasant putting animals down is a huge chunk of what vet's do. I'm sickened they would want us to spend more money and put our dog through more hell just to tell us she's dying.
Angela Wiens
10 Feb 2017
Dr. Elaine and team at West Kootenay Animal Hospital are the best! We are only here for 6 months during our transition move to West Kelowna and we joke that we'll drive back. EIther that or relocate t...
Dr. Elaine and team at West Kootenay Animal Hospital are the best! We are only here for 6 months during our transition move to West Kelowna and we joke that we'll drive back. EIther that or relocate the Hospital to West Kelowna with us. Highly recommended vet service.
Chandler B
19 Dec 2016
Going somewhere else next time thanks for nothing
Crystal Briggeman
16 Nov 2016
Thank you all for the kindness you treated Crash Briggeman throughout his 13 years Dr April, you are a gem there are not enough words to express how thankful Dave, Kelsea and I are that you were his ...
Thank you all for the kindness you treated Crash Briggeman throughout his 13 years Dr April, you are a gem there are not enough words to express how thankful Dave, Kelsea and I are that you were his Dr. I know he crossed over the Rainbow Bridge being pain free and Loved. Thank you
Ksenia Forde
17 Sep 2016
Great staff and vets, they are kind and professional, and discuss options fully to help you make the best decision for your furry friends.
Aerin Guy
5 Jul 2016
Outstanding veterinary care from some very compassionate and knowledgeable people. Can't say enough about their high standards and our wonderful experience dealing with them.
Aerin Bowers
5 Jul 2016
Outstanding veterinary care from some very compassionate and knowledgeable people. Can't say enough about their high standards and our wonderful experience dealing with them.
Thomas H.
27 May 2016
I brought my dog Tango in for an emergency dislocated hip. The staff was very helpful and was able to look at Tango after hours and went above and beyond with being caring.The low review is because I ...
I brought my dog Tango in for an emergency dislocated hip. The staff was very helpful and was able to look at Tango after hours and went above and beyond with being caring.The low review is because I found the communication lacking. After Tango's hip popped out again the same night the issue of his hip dysplasia (shallow hips) was brought up. I felt like I never had all of the facts before originally making a decision for care, since his shallow hips were only brought up after the staff had attempted to relocate his hip. I brought up the issue with the clinic owners and was told they didn't think they had done anything wrong and to basically take a hike. I also found after asking around the price I was charged was high compared to other veterinary clinics in the area ($1,200 to relocate his hip plus and extra $250 for additional x-rays before surgery). After spending a painful two weeks with a dislocated hip Tango was able to have reconstructive hip surgery in Kelowna. He is doing a lot better now and is expected to make a full recovery. I will not be going back to the WKAH.
Nicole Renae
10 Mar 2016
Drs. Rob and Elaine were fantastic when I had to bring my pregnant foster cat in for an emergency c-section/spay well after hours. They were kind and professional, took the time to explain exactly wh...
Drs. Rob and Elaine were fantastic when I had to bring my pregnant foster cat in for an emergency c-section/spay well after hours. They were kind and professional, took the time to explain exactly what was going on and what course of action would be required. It made what could have been a stressful situation much easier to handle.
Renae Diane Lamoureux
29 Feb 2016
Most amazing, caring, compassionate, and knowledgable team you will ever meet:) thank you to all of the great staff!
Sandra Meger
25 Nov 2015
There is no place better for the compassion knowledge and care extended to both my wonderful fur babies and us their care givers. As challenging as our pets are Dr Elaine and Dr Rob and their entire s...
There is no place better for the compassion knowledge and care extended to both my wonderful fur babies and us their care givers. As challenging as our pets are Dr Elaine and Dr Rob and their entire staff are always there for us. Triple kudos to the best team ever. And thanks for caring so deeply
Amanda Dawn Stevenson Culp
17 Nov 2015
Thank you so much to everyone at WKAH! Our family had an enormously emotional week wondering if our Lily dog would survive and come home again to us and it is because of your professionalism, dedicati...
Thank you so much to everyone at WKAH! Our family had an enormously emotional week wondering if our Lily dog would survive and come home again to us and it is because of your professionalism, dedication, and great kindness that we get to enjoy her company still. Again, we cannot thank you enough!!
Camile Plihp
29 Oct 2015
WKAH is the only place to take your pets. I have been going there for over 10 years and I will not take my pets to anyone else. Rob and Elaine are the absolute best, so compassionate and kind. Have ex...
WKAH is the only place to take your pets. I have been going there for over 10 years and I will not take my pets to anyone else. Rob and Elaine are the absolute best, so compassionate and kind. Have excellent staff. Accidents happen and when they do, having such a caring team to help you through hard times is just amazing. My life wouldn't be what it is today if it weren't for them, words will never express how grateful I am. WKAH is second to none, 5 stars in every aspect!
Sarah Dixon
8 Apr 2015
I absolutely love this clinic. They are friendly, kind and professional. The quality of care they provide to our animals is second to none. All the vets and staff that work here are wonderful!
Tamara Boden
25 Mar 2015
The team at West Kootenay Animal Hospital are one in a million. They consistently go above and beyond to meet my pet's complex medical needs-- even when it means doing after hours research, spending e...
The team at West Kootenay Animal Hospital are one in a million. They consistently go above and beyond to meet my pet's complex medical needs-- even when it means doing after hours research, spending extra time in the exam room to answer my endless questions, and to phone us during their time off to follow up & check in. This is a team of people who are *truly* in the business because they love animals and believe (as I do) that they are members of the family, who deserve the BEST medical care & attention. I cannot recommend them enough!
Nate Dean
25 Aug 2014
Tamara B.
13 Dec 2013
I recently relocated to The Kootenays from Vancouver BC, and one of the top things on my priority list when settling in was finding a good local vet. My dogs mean the absolute world to me, and quality...
I recently relocated to The Kootenays from Vancouver BC, and one of the top things on my priority list when settling in was finding a good local vet. My dogs mean the absolute world to me, and quality veterinary care is of the utmost importance. I'll admit:: I have been known to be pretty picky and hard to please with past vets. My standards are extremely high.With that said, I've been VERY impressed with West Kootenay. I've been in to the clinic twice now, and have seen two of their doctors.. Each experience from start to finish was absolutely lovely.The clinic itself is very new, clean, and inviting. You feel really comfortable the moment you walk in the door. The receptionists are kind and considerate-- very polite and very helpful. Most importantly! The doctors were knowledgable, without being condensing or rude. They LISTENED to what I had to say about my dog's health, my concerns, and my ideas. They offered insightful, helpful advice. They even went above and beyond to get second opinions on a sticky health issue with my french bulldog-- emailing a dental specialist for another opinion, and calling me after hours, from her own home, to fill me in and keep me in the loop. I can't tell you how much I appreciate a Veterinarian who treats my pets and I with dignity, respect and consideration. I have not yet had to bring my pets in here for any serious medical emergencies (and knock on wood that I never have to!) but so far, every experience I've had with the West Kootenay meets and exceeds my extremely high expectations. I feel like I can really trust them with my beloved dogs... and that's the highest compliment I could ever give a veterinarian.
A Google User
2 Jun 2008
they are one of the best vets here in trail bc, my dog loves going in there, they do everything they can to make you and your pet feel that everything is going to be ok. and also try n save you money,...
they are one of the best vets here in trail bc, my dog loves going in there, they do everything they can to make you and your pet feel that everything is going to be ok. and also try n save you money, they also know the dog by name usually even after 1 visit which i just love. i would reccomend them to anyone that doesnt use them already
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FAQs
Where is West Kootenay Animal Hospital located?
West Kootenay Animal Hospital is located at 8450 Green Gables Rd, Trail, British Columbia V1R 4W5. It's easily accessible to pet owners in the Trail area and surrounding communities.
What time does West Kootenay Animal Hospital open and close each day?
West Kootenay Animal Hospital is open Monday 08:15 AM - 12:00 PM, Monday 13:00 PM - 18:00 PM, Tuesday 08:15 AM - 12:00 PM, Tuesday 13:00 PM - 18:00 PM, Wednesday 08:15 AM - 12:00 PM, Wednesday 13:00 PM - 18:00 PM, Thursday 08:15 AM - 12:00 PM, Thursday 13:00 PM - 18:00 PM, Friday 08:15 AM - 12:00 PM, Friday 13:00 PM - 17:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at West Kootenay Animal Hospital?
You can book an appointment online with West Kootenay Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does West Kootenay Animal Hospital offer?
West Kootenay Animal Hospital in Trail offers a range of veterinary services, including Allergy Testing, Anesthesiology, Behavioral Counseling, Bloodwork, Boarding. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does West Kootenay Animal Hospital offer vaccinations for pets?
Yes, West Kootenay Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Trail clinic.
Does West Kootenay Animal Hospital offer pet dental care?
Absolutely. West Kootenay Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does West Kootenay Animal Hospital provide boarding or kennel services?
Yes, West Kootenay Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at West Kootenay Animal Hospital?
West Kootenay Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Trail has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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