Burrard Animal Hospital + Emergency
Vancouver, British Columbia
General Info
Burrard Animal Hospital + Emergency establishes itself as a well-known entity among British Columbia's pet enthusiasts who seek nearby veterinary assistance. Pet owners from nearby communities in British Columbia can access consistent care because of the clinic's location. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Burrard Animal Hospital + Emergency establishes an organized environment to reduce stress levels for both pets and their owners. The veterinary team in Vancouver manages an extensive range of medical requirements that include skin and coat conditions along with dental problems and mobility issues. The clinic boasts experience in managing immediate health issues such as infections and digestive changes alongside its standard wellness visits and preventive plans. In British Columbia numerous families depend on Burrard Animal Hospital + Emergency to help them through complex diagnoses and the management of chronic conditions in their aging pets. Visitors frequently comment on the clinic’s communication style because it presents information in a straightforward, compassionate manner that is simple to comprehend. Pet owners experience increased confidence regarding their animal care choices through this support. Numerous clients maintain patronage across multiple years by referencing consistent service delivery alongside trust development through prolonged interaction. The veterinary staff's expertise in both simple and intricate topics positions them as ideal guides for long-term animal care. Burrard Animal Hospital + Emergency experiences ongoing expansion because increasing numbers of pet owners relocate to Vancouver or seek nearby veterinary services. Through its involvement with the local pet community network, the clinic establishes a framework for responsible ownership combined with diligent animal care. British Columbia continues to stand as a dependable option for veterinary professionals who want an established practice because it delivers consistent routine care and responsive services. The presence of Burrard Animal Hospital + Emergency provides reassurance to people living in Vancouver and the surrounding British Columbia regions. The necessity for transparent veterinary care remains constant across the spectrum from new pet owners seeking guidance to veteran clients handling unique medical issues. This practice performs its critical community function through fulfillment of its role.
Services
Endoscopy
Surgery
Ultrasound
Reviews
Liz
12 Aug 2021
REPORT
Fantastic extremely reliable professionals that work their hardest round the clock 24/7. I am very happy and so are my 6 exotic chinchillas.
Olivia
29 Dec 2020
REPORT
In the beginning, I was pretty nervous about bringing my Chihuahua, Lucky, here, because I saw many negative reviews. However, the Burrard Aninal Hospital + Emergency did a great job to help diagnose ...
In the beginning, I was pretty nervous about bringing my Chihuahua, Lucky, here, because I saw many negative reviews. However, the Burrard Aninal Hospital + Emergency did a great job to help diagnose my dog's condition and treat him. When Lucky was hospitalized for 3 nights, they provided me with frequent updates on a daily basis and also walked him during his hospital stay. I think that the only downside I can think of is how expensive it was, but that was because doing extensive testing (i.e., bloodwork, x-rays, ultrasounds, hospitalization, medication, etc.) all add up. I'm very happy with Lucky's recovery and I would recommend the Burrard Animal Hospital + Emergency!
Skye
23 Jun 2019
REPORT
I'm so thankful for Burrard - they caught my cats thyroid issues when I thought I would have to put her down. I didn't feel any pressure to do tests - I understand that to know whats wrong with my ani...
I'm so thankful for Burrard - they caught my cats thyroid issues when I thought I would have to put her down. I didn't feel any pressure to do tests - I understand that to know whats wrong with my animals tests will need to be done. Ignore the negative reviews - they are great!
Kristie Moreno
22 Jun 2019
REPORT
My experience here is same as other clients. I felt like i was getting pressured into expensive invasive options when there were much cheaper and safer options on the table. I'm glad i called another...
My experience here is same as other clients. I felt like i was getting pressured into expensive invasive options when there were much cheaper and safer options on the table. I'm glad i called another vet for a second opinion and I promptly left, my animal was treated that night by the other vet with the non invasive procedure first and was successful.
It felt like these guys just wanted to slice my dog open to make money rather than do what was best for him. Felt super sketchy.
I'm never coming back here.
Vanessa
7 Sep 2018
REPORT
I had the best experience possible with them!! Everyone is awesome!!! After a series of problems with my cat we finally found Burrard Animal Hospital, when he had to go through a surgery. Not that the...
I had the best experience possible with them!! Everyone is awesome!!! After a series of problems with my cat we finally found Burrard Animal Hospital, when he had to go through a surgery. Not that the previous place was not good, but they are just another business looking for our money. Not Burrard Animal Hospital, they treat us as lives, not dollar signs. Everyone treat us and our furry baby in the best possible way. That is my go to place. Dr Manjot Sran and Dr Linda Cheng were amazing!! And also Nikki, one of the assistants. We will be forever grateful for this hospital, and never consider any other option.
Dustin Lloyd
15 Jul 2018
REPORT
The staff and vets here are super friendly and take great care of the animals that come through. We've taken our puppy here several times for emergencies and for shots. Would highly recommend this pla...
The staff and vets here are super friendly and take great care of the animals that come through. We've taken our puppy here several times for emergencies and for shots. Would highly recommend this place for your pet emergencies. That being said, every time we've been here there's been an issue with admin that we've either caught right away and had to have fixed or else something that's come up and that we've had to call back and ask to have fixed after the fact. For example, we've been billed wrongly several times, or our vaccinations paperwork and sometimes paperwork for insurance claims has had the wrong dates. They've all been relatively easy fixes and the staff are very helpful at changing things, so this is more a forewarning: if you go here, just make sure you check any paperwork you receive before you leave because it's way easier to get it fixed then and there then weeks later over the phone.
We've also found that their prices are a little higher compared to other vets in the area and there can be high waiting times if you go in and there's an emergency. Still a great place!
Christie Cheung
8 Jul 2018
REPORT
I would give this clinic 0 stars if I could have. We were the first ones here and ended waiting from 10:30pm-2am. I called before coming in to check on the wait times and it took them probably 45 min ...
I would give this clinic 0 stars if I could have. We were the first ones here and ended waiting from 10:30pm-2am. I called before coming in to check on the wait times and it took them probably 45 min to get us in their room without any other patients coming in the clinic. I understand it is an emergency clinic but he took 2 and a half hours for another patient and skipped us and went to someone else. I brought my dog in because he needed the help or I would have waited. The doctor didn’t even acknowledge us and the nurses did not check up on us at all. I had to go out several times to see what was going on. It was always oh 10 minutes or another 20 minutes. My family and I tried to stick through but the service was terrible and I would not recommend anyone ever come here. My dog is ill and the doctor didn’t seem to carry but put us aside. My dog is still very sick and we are trying to find another office ASAP. WOULD NOT RECOMMEND!
Luca Dell'Isola
24 Jun 2018
REPORT
I want to show my appreciation and thank the staff of the Burrard Animal Hospital for their kindness and support. I got there last Sunday evening for the first time in my life trying to save my old 12...
I want to show my appreciation and thank the staff of the Burrard Animal Hospital for their kindness and support. I got there last Sunday evening for the first time in my life trying to save my old 12 years old Cocker Spaniel Nina who was seriously ill and collapsed at home; when I got there Nina had unfortunately already passed away and I was a total wreck. They helped me bringing the body in, helped with the paperwork, checked on me multiple times, showing compassion and respect. They also sent me a card home signed by the entire department a few days later. Can't rewiew their technical expertise but they are very nice and compassionate people who have great respect for their patients and their owners.
Thanks once again for bein really a great help in a very hard moment of my life.
Lucas Costa
18 May 2018
REPORT
They took care of the last moments of my cat a few weeks ago.
My cat ended up needing two surgeries and intensive care until we decided that it was best to let him go. They followed up with me every ...
They took care of the last moments of my cat a few weeks ago.
My cat ended up needing two surgeries and intensive care until we decided that it was best to let him go. They followed up with me every single day or night, gave me directions on what was the best path to take and what was happening. They answered EVERY CALL.
I loved how caring they were during the whole process. It's incredible to see how a 24h animal hospital can keep the quality level AT ALL TIMES - everyone in there, from the veterinarians to the receptionists and technicians LOVE what they do.
I will definitely come back, not only for emergencies and would recommend the Hospital for anyone looking for what's best for their pets.
Tiffany Spurrell
13 May 2018
REPORT
Everyone here was amazing with my dog. She is usually nervous and a bit reactive with strangers, and the staff were very acomodating for her. The vet and tech were very patient and took the time nee...
Everyone here was amazing with my dog. She is usually nervous and a bit reactive with strangers, and the staff were very acomodating for her. The vet and tech were very patient and took the time needed to give Bear breaks and explain what they were doing. I can't recommend this place enough .
Luc Lederer
29 Apr 2018
REPORT
Never taking my dog back there again they just want you to come in to charge you money last time took him in a cost me 1500$ just to find out what I already knew and I told the vet before starting but...
Never taking my dog back there again they just want you to come in to charge you money last time took him in a cost me 1500$ just to find out what I already knew and I told the vet before starting but he still wanted to do every test under the sun. I was really worried from what the vet said so I went along with it and in the end I just left with some anti inflamatory so misleading. Also today I called in asking more questions and they told me to just bring him in to charge me more money so I called vancouver animal emergency and referral and they were way more helpful over the phone and gave me way better feedback
Nicholas Rodgers
21 Mar 2018
REPORT
UPDATE:
The hospital called me the same day I left this review and they were very apologetic! The manager was very concerned with the situation and made sure that the issue was taken care of. We ended...
UPDATE:
The hospital called me the same day I left this review and they were very apologetic! The manager was very concerned with the situation and made sure that the issue was taken care of. We ended up sorting out any problems and I'm happy with how the entire staff handled the situation. They seem to be good people, and helpful that they are open 24 hours for emergency. I'd like to thank Corina personally for being so friendly and helpful.
Took my cat in for ear mites, the first vet found ear mites and let us even look at them through the microscope. He then decided the best thing would be to give her a dropper of medicine between the shoulder blades, which did absolutely nothing to help the ear mites. Charged us for the medicine, when three weeks later I had to take our cat back in AGAIN because the ear mites had not gone away. The vet then gave us the proper medication, and charged us again for another visit and the medicine, when it was the first vets fault.
Patricia Cosgrave
15 Mar 2018
REPORT
I have brought my elderly cat and also my dog here to this clinic for both emergencies and regular appointments. My cat has since passed away but the care they have given to my pets has been wonderfu...
I have brought my elderly cat and also my dog here to this clinic for both emergencies and regular appointments. My cat has since passed away but the care they have given to my pets has been wonderful. Lisa at the front desk is fabulous, very attentive and caring. Dr Roey Kestelman is my favourite vet there, he is extremely thorough, professional, knowledgeable, compassionate, friendly and present.
R. Lui
26 Jan 2018
REPORT
Very good facility for pets. Clean, new and well appointed to handle pet health issues of all kinds. I brought my Frenchie there on a couple of occasions because her regular vet was closed and the ser...
Very good facility for pets. Clean, new and well appointed to handle pet health issues of all kinds. I brought my Frenchie there on a couple of occasions because her regular vet was closed and the service was very professional. Pricing wise, it was reasonable as well and in line with the regular vet. Funny thing is, the facilities are actually nicer than my personal GP's office!
Lyndsey Barton
19 Dec 2017
REPORT
Had to take our cat in the night before we had to fly home for Christmas. The entire staff team was amazing, vet took her time to answer all our questions thoroughly and explain options, and the bill ...
Had to take our cat in the night before we had to fly home for Christmas. The entire staff team was amazing, vet took her time to answer all our questions thoroughly and explain options, and the bill was extremely reasonable - appreciated during the holiday season. And a short wait time to see someone. Great experience. Thanks to the entire staff there, especially from Russell the kitty.
S C
19 May 2017
REPORT
We have been going to Burrard Animal Hospital since it opened in Vancouver and we have received nothing but great treatment from the veterinarians, front desk, and vet techs. Although each time we go ...
We have been going to Burrard Animal Hospital since it opened in Vancouver and we have received nothing but great treatment from the veterinarians, front desk, and vet techs. Although each time we go it usually is not the same vet/vet tech on duty, our dog has been treated with care each time. Prices are high as it is an emergency hospital, but the vet techs will always go over the costs before you give them permission to proceed. I do want to mention one incident where they went above and beyond. My dog was on a hike with her regular walker when she had an accident involving a deep gash on her arm. The hiker rushed her to the hospital and they took care of her until I was able to be reached. In such a horrible time, the doctors and vet techs made sure that our girl was going to be OK. Thank you Burrard Animal Hospital!
Greg Kelbree Dunham
3 May 2017
REPORT
My husband and I have two Chihuahuas who can be very finicky when needing to go anywhere that they aren't comfortable, but whenever we need to take a visit to the vet they are treated with a lot of pa...
My husband and I have two Chihuahuas who can be very finicky when needing to go anywhere that they aren't comfortable, but whenever we need to take a visit to the vet they are treated with a lot of patience and acceptance making us feel very grateful to have found this great staff !!
Our First time visiting was in the evening around 10pm . our 8year old Chihuahua Was experiencing impacted anal glands and was in pain. Usually when we take him into a vet they want to sedate him to work on him as he can be difficult , but not here .. they had the whole issue dealt with in less than 30 minutes. I was so relieved!
Benjamin Durie
3 May 2017
REPORT
I took my dog in today for the first time. The staff were friendly and professional. Dr. Kong took the time to explain all procedures in a pressure-free environment. I highly recommend this clinic.
Daniel Burdett
26 Mar 2017
REPORT
WORST VETERINARY PRACTICE IN THE GVRD. Forget about taking your dying animal to this place in the event of an emergency. They will ask you to make an appointment!!! WTF!? We called at 10:30pm to ask i...
WORST VETERINARY PRACTICE IN THE GVRD. Forget about taking your dying animal to this place in the event of an emergency. They will ask you to make an appointment!!! WTF!? We called at 10:30pm to ask if they could see our pet, who was having respiratory issues. We explained the severity of the situation. They told us that we had to make an appointment and the earliest available was 12:30am that same night. Needless to say, our pet died while waiting for our scheduled emergency appointment.
What kind of veterinary practice schedules EMERGENCY visits?!
I have never heard of anything so preposterous in my entire life..
RIP little buddy.
Amber Granneman
6 Jan 2017
REPORT
2 of my animals have had surgery here. The doctors and staff genuinely care about the wellbeing of my animals. Prices are comparable to other clinics, no surprises there. And they give you 2 quotes fo...
2 of my animals have had surgery here. The doctors and staff genuinely care about the wellbeing of my animals. Prices are comparable to other clinics, no surprises there. And they give you 2 quotes for medical care, one standard and one 'in case of complications'. Dr Khoo has been amazing. She has done all kinds of additional research/reading on the condition of my animals and their diets. Great experience overall.
Freyja White
20 Dec 2016
REPORT
Inexperienced and indifferent. Can't read xrays, give inappropriate medication. More interested in their social media presence than caring for your beloved pet. Go some place else!!
Dena Sanderson
2 Dec 2016
REPORT
I have nothing but nice things to say about this place. You can tell they care. I lost my cat suddenly without any warning late last Saturday night. There was no place to park because Burrard St. i...
I have nothing but nice things to say about this place. You can tell they care. I lost my cat suddenly without any warning late last Saturday night. There was no place to park because Burrard St. is blocked off still so I drove up on the sidewalk and around the cement blocks. April was at the door to greet me right away. Unfortunately there was nothing they could do for Jada but they made me feel supported and let me spend as much time alone with her before saying my last goodbye. They sent me a sympathy card that was signed by all the staff. I would recommend this place to take your beloved pet and know they will be cared for....
Andrew Is Fabulous
24 Nov 2016
REPORT
Incredibly knowledgeable Veterinarians, SUPER GOOD WITH GUINEA PIGS!!!
Casper Shyr
7 Oct 2016
REPORT
Great service, highly flexible hours. You have the option to be notified on the types of services available before being charged.
Only (trivial) downside is there seems to be a limited number of vets...
Great service, highly flexible hours. You have the option to be notified on the types of services available before being charged.
Only (trivial) downside is there seems to be a limited number of vets on hand who are experts with exotic animals. However, the vets are all directly upfront about their limitations so you know what quality of service you are getting when you go in.
Highly recommend it for anybody who needs to take their pet to the vet but have trouble finding the time outside of busy working hours.
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FAQs
Where is Burrard Animal Hospital + Emergency located?
Burrard Animal Hospital + Emergency is located at 1788 W Broadway #105, NULL, Vancouver,NULL V6J 1Y1. It's easily accessible to pet owners in the Vancouver area and surrounding communities.
What time does Burrard Animal Hospital + Emergency open and close each day?
Burrard Animal Hospital + Emergency is open Monday 00:00 AM - 00:00 AM, Tuesday 00:00 AM - 00:00 AM, Wednesday 00:00 AM - 00:00 AM, Thursday 00:00 AM - 00:00 AM, Friday 00:00 AM - 00:00 AM. On Saturdays, it's open 00:00 AM to 00:00 AM. On Sundays, it's open 00:00 AM to 00:00 AM.
Is Burrard Animal Hospital + Emergency open on Saturdays?
Yes, Burrard Animal Hospital + Emergency is open on Saturdays. Their Saturday hours are 00:00AM to 00:00 AM.
How can I book an appointment at Burrard Animal Hospital + Emergency?
You can book an appointment online with Burrard Animal Hospital + Emergency via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Burrard Animal Hospital + Emergency offer?
Burrard Animal Hospital + Emergency in Vancouver offers a range of veterinary services, including Endoscopy, Surgery, Ultrasound. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Burrard Animal Hospital + Emergency?
Burrard Animal Hospital + Emergency provides spaying and neutering services for pets. Their veterinary team in Vancouver has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
00:00AM-00:00AM
Tuesday
Tue
00:00AM-00:00AM
Wednesday
Wed
00:00AM-00:00AM
Thursday
Thu
00:00AM-00:00AM
Friday
Fri
00:00AM-00:00AM
Saturday
Sat
00:00AM-00:00AM
Sunday
Sun
00:00AM-00:00AM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Burrard Animal Hospital + Emergency
Vancouver, British Columbia
General Info
Burrard Animal Hospital + Emergency establishes itself as a well-known entity among British Columbia's pet enthusiasts who seek nearby veterinary assistance. Pet owners from nearby communities in British Columbia can access consistent care because of the clinic's location. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Burrard Animal Hospital + Emergency establishes an organized environment to reduce stress levels for both pets and their owners. The veterinary team in Vancouver manages an extensive range of medical requirements that include skin and coat conditions along with dental problems and mobility issues. The clinic boasts experience in managing immediate health issues such as infections and digestive changes alongside its standard wellness visits and preventive plans. In British Columbia numerous families depend on Burrard Animal Hospital + Emergency to help them through complex diagnoses and the management of chronic conditions in their aging pets. Visitors frequently comment on the clinic’s communication style because it presents information in a straightforward, compassionate manner that is simple to comprehend. Pet owners experience increased confidence regarding their animal care choices through this support. Numerous clients maintain patronage across multiple years by referencing consistent service delivery alongside trust development through prolonged interaction. The veterinary staff's expertise in both simple and intricate topics positions them as ideal guides for long-term animal care. Burrard Animal Hospital + Emergency experiences ongoing expansion because increasing numbers of pet owners relocate to Vancouver or seek nearby veterinary services. Through its involvement with the local pet community network, the clinic establishes a framework for responsible ownership combined with diligent animal care. British Columbia continues to stand as a dependable option for veterinary professionals who want an established practice because it delivers consistent routine care and responsive services. The presence of Burrard Animal Hospital + Emergency provides reassurance to people living in Vancouver and the surrounding British Columbia regions. The necessity for transparent veterinary care remains constant across the spectrum from new pet owners seeking guidance to veteran clients handling unique medical issues. This practice performs its critical community function through fulfillment of its role.
Business Hours
Monday
00:00AM-00:00AM
Tuesday
00:00AM-00:00AM
Wednesday
00:00AM-00:00AM
Thursday
00:00AM-00:00AM
Friday
00:00AM-00:00AM
Saturday
00:00AM-00:00AM
Sunday
00:00AM-00:00AM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Endoscopy
Surgery
Ultrasound
Reviews
Liz
12 Aug 2021
Fantastic extremely reliable professionals that work their hardest round the clock 24/7. I am very happy and so are my 6 exotic chinchillas.
Olivia
29 Dec 2020
In the beginning, I was pretty nervous about bringing my Chihuahua, Lucky, here, because I saw many negative reviews. However, the Burrard Aninal Hospital + Emergency did a great job to help diagnose ...
In the beginning, I was pretty nervous about bringing my Chihuahua, Lucky, here, because I saw many negative reviews. However, the Burrard Aninal Hospital + Emergency did a great job to help diagnose my dog's condition and treat him. When Lucky was hospitalized for 3 nights, they provided me with frequent updates on a daily basis and also walked him during his hospital stay. I think that the only downside I can think of is how expensive it was, but that was because doing extensive testing (i.e., bloodwork, x-rays, ultrasounds, hospitalization, medication, etc.) all add up. I'm very happy with Lucky's recovery and I would recommend the Burrard Animal Hospital + Emergency!
Skye
23 Jun 2019
I'm so thankful for Burrard - they caught my cats thyroid issues when I thought I would have to put her down. I didn't feel any pressure to do tests - I understand that to know whats wrong with my ani...
I'm so thankful for Burrard - they caught my cats thyroid issues when I thought I would have to put her down. I didn't feel any pressure to do tests - I understand that to know whats wrong with my animals tests will need to be done. Ignore the negative reviews - they are great!
Kristie Moreno
22 Jun 2019
My experience here is same as other clients. I felt like i was getting pressured into expensive invasive options when there were much cheaper and safer options on the table. I'm glad i called another...
My experience here is same as other clients. I felt like i was getting pressured into expensive invasive options when there were much cheaper and safer options on the table. I'm glad i called another vet for a second opinion and I promptly left, my animal was treated that night by the other vet with the non invasive procedure first and was successful.
It felt like these guys just wanted to slice my dog open to make money rather than do what was best for him. Felt super sketchy.
I'm never coming back here.
Vanessa
7 Sep 2018
I had the best experience possible with them!! Everyone is awesome!!! After a series of problems with my cat we finally found Burrard Animal Hospital, when he had to go through a surgery. Not that the...
I had the best experience possible with them!! Everyone is awesome!!! After a series of problems with my cat we finally found Burrard Animal Hospital, when he had to go through a surgery. Not that the previous place was not good, but they are just another business looking for our money. Not Burrard Animal Hospital, they treat us as lives, not dollar signs. Everyone treat us and our furry baby in the best possible way. That is my go to place. Dr Manjot Sran and Dr Linda Cheng were amazing!! And also Nikki, one of the assistants. We will be forever grateful for this hospital, and never consider any other option.
Dustin Lloyd
15 Jul 2018
The staff and vets here are super friendly and take great care of the animals that come through. We've taken our puppy here several times for emergencies and for shots. Would highly recommend this pla...
The staff and vets here are super friendly and take great care of the animals that come through. We've taken our puppy here several times for emergencies and for shots. Would highly recommend this place for your pet emergencies. That being said, every time we've been here there's been an issue with admin that we've either caught right away and had to have fixed or else something that's come up and that we've had to call back and ask to have fixed after the fact. For example, we've been billed wrongly several times, or our vaccinations paperwork and sometimes paperwork for insurance claims has had the wrong dates. They've all been relatively easy fixes and the staff are very helpful at changing things, so this is more a forewarning: if you go here, just make sure you check any paperwork you receive before you leave because it's way easier to get it fixed then and there then weeks later over the phone.
We've also found that their prices are a little higher compared to other vets in the area and there can be high waiting times if you go in and there's an emergency. Still a great place!
Christie Cheung
8 Jul 2018
I would give this clinic 0 stars if I could have. We were the first ones here and ended waiting from 10:30pm-2am. I called before coming in to check on the wait times and it took them probably 45 min ...
I would give this clinic 0 stars if I could have. We were the first ones here and ended waiting from 10:30pm-2am. I called before coming in to check on the wait times and it took them probably 45 min to get us in their room without any other patients coming in the clinic. I understand it is an emergency clinic but he took 2 and a half hours for another patient and skipped us and went to someone else. I brought my dog in because he needed the help or I would have waited. The doctor didn’t even acknowledge us and the nurses did not check up on us at all. I had to go out several times to see what was going on. It was always oh 10 minutes or another 20 minutes. My family and I tried to stick through but the service was terrible and I would not recommend anyone ever come here. My dog is ill and the doctor didn’t seem to carry but put us aside. My dog is still very sick and we are trying to find another office ASAP. WOULD NOT RECOMMEND!
Luca Dell'Isola
24 Jun 2018
I want to show my appreciation and thank the staff of the Burrard Animal Hospital for their kindness and support. I got there last Sunday evening for the first time in my life trying to save my old 12...
I want to show my appreciation and thank the staff of the Burrard Animal Hospital for their kindness and support. I got there last Sunday evening for the first time in my life trying to save my old 12 years old Cocker Spaniel Nina who was seriously ill and collapsed at home; when I got there Nina had unfortunately already passed away and I was a total wreck. They helped me bringing the body in, helped with the paperwork, checked on me multiple times, showing compassion and respect. They also sent me a card home signed by the entire department a few days later. Can't rewiew their technical expertise but they are very nice and compassionate people who have great respect for their patients and their owners.
Thanks once again for bein really a great help in a very hard moment of my life.
Lucas Costa
18 May 2018
They took care of the last moments of my cat a few weeks ago.
My cat ended up needing two surgeries and intensive care until we decided that it was best to let him go. They followed up with me every ...
They took care of the last moments of my cat a few weeks ago.
My cat ended up needing two surgeries and intensive care until we decided that it was best to let him go. They followed up with me every single day or night, gave me directions on what was the best path to take and what was happening. They answered EVERY CALL.
I loved how caring they were during the whole process. It's incredible to see how a 24h animal hospital can keep the quality level AT ALL TIMES - everyone in there, from the veterinarians to the receptionists and technicians LOVE what they do.
I will definitely come back, not only for emergencies and would recommend the Hospital for anyone looking for what's best for their pets.
Tiffany Spurrell
13 May 2018
Everyone here was amazing with my dog. She is usually nervous and a bit reactive with strangers, and the staff were very acomodating for her. The vet and tech were very patient and took the time nee...
Everyone here was amazing with my dog. She is usually nervous and a bit reactive with strangers, and the staff were very acomodating for her. The vet and tech were very patient and took the time needed to give Bear breaks and explain what they were doing. I can't recommend this place enough .
Luc Lederer
29 Apr 2018
Never taking my dog back there again they just want you to come in to charge you money last time took him in a cost me 1500$ just to find out what I already knew and I told the vet before starting but...
Never taking my dog back there again they just want you to come in to charge you money last time took him in a cost me 1500$ just to find out what I already knew and I told the vet before starting but he still wanted to do every test under the sun. I was really worried from what the vet said so I went along with it and in the end I just left with some anti inflamatory so misleading. Also today I called in asking more questions and they told me to just bring him in to charge me more money so I called vancouver animal emergency and referral and they were way more helpful over the phone and gave me way better feedback
Nicholas Rodgers
21 Mar 2018
UPDATE:
The hospital called me the same day I left this review and they were very apologetic! The manager was very concerned with the situation and made sure that the issue was taken care of. We ended...
UPDATE:
The hospital called me the same day I left this review and they were very apologetic! The manager was very concerned with the situation and made sure that the issue was taken care of. We ended up sorting out any problems and I'm happy with how the entire staff handled the situation. They seem to be good people, and helpful that they are open 24 hours for emergency. I'd like to thank Corina personally for being so friendly and helpful.
Took my cat in for ear mites, the first vet found ear mites and let us even look at them through the microscope. He then decided the best thing would be to give her a dropper of medicine between the shoulder blades, which did absolutely nothing to help the ear mites. Charged us for the medicine, when three weeks later I had to take our cat back in AGAIN because the ear mites had not gone away. The vet then gave us the proper medication, and charged us again for another visit and the medicine, when it was the first vets fault.
Patricia Cosgrave
15 Mar 2018
I have brought my elderly cat and also my dog here to this clinic for both emergencies and regular appointments. My cat has since passed away but the care they have given to my pets has been wonderfu...
I have brought my elderly cat and also my dog here to this clinic for both emergencies and regular appointments. My cat has since passed away but the care they have given to my pets has been wonderful. Lisa at the front desk is fabulous, very attentive and caring. Dr Roey Kestelman is my favourite vet there, he is extremely thorough, professional, knowledgeable, compassionate, friendly and present.
R. Lui
26 Jan 2018
Very good facility for pets. Clean, new and well appointed to handle pet health issues of all kinds. I brought my Frenchie there on a couple of occasions because her regular vet was closed and the ser...
Very good facility for pets. Clean, new and well appointed to handle pet health issues of all kinds. I brought my Frenchie there on a couple of occasions because her regular vet was closed and the service was very professional. Pricing wise, it was reasonable as well and in line with the regular vet. Funny thing is, the facilities are actually nicer than my personal GP's office!
Lyndsey Barton
19 Dec 2017
Had to take our cat in the night before we had to fly home for Christmas. The entire staff team was amazing, vet took her time to answer all our questions thoroughly and explain options, and the bill ...
Had to take our cat in the night before we had to fly home for Christmas. The entire staff team was amazing, vet took her time to answer all our questions thoroughly and explain options, and the bill was extremely reasonable - appreciated during the holiday season. And a short wait time to see someone. Great experience. Thanks to the entire staff there, especially from Russell the kitty.
S C
19 May 2017
We have been going to Burrard Animal Hospital since it opened in Vancouver and we have received nothing but great treatment from the veterinarians, front desk, and vet techs. Although each time we go ...
We have been going to Burrard Animal Hospital since it opened in Vancouver and we have received nothing but great treatment from the veterinarians, front desk, and vet techs. Although each time we go it usually is not the same vet/vet tech on duty, our dog has been treated with care each time. Prices are high as it is an emergency hospital, but the vet techs will always go over the costs before you give them permission to proceed. I do want to mention one incident where they went above and beyond. My dog was on a hike with her regular walker when she had an accident involving a deep gash on her arm. The hiker rushed her to the hospital and they took care of her until I was able to be reached. In such a horrible time, the doctors and vet techs made sure that our girl was going to be OK. Thank you Burrard Animal Hospital!
Greg Kelbree Dunham
3 May 2017
My husband and I have two Chihuahuas who can be very finicky when needing to go anywhere that they aren't comfortable, but whenever we need to take a visit to the vet they are treated with a lot of pa...
My husband and I have two Chihuahuas who can be very finicky when needing to go anywhere that they aren't comfortable, but whenever we need to take a visit to the vet they are treated with a lot of patience and acceptance making us feel very grateful to have found this great staff !!
Our First time visiting was in the evening around 10pm . our 8year old Chihuahua Was experiencing impacted anal glands and was in pain. Usually when we take him into a vet they want to sedate him to work on him as he can be difficult , but not here .. they had the whole issue dealt with in less than 30 minutes. I was so relieved!
Benjamin Durie
3 May 2017
I took my dog in today for the first time. The staff were friendly and professional. Dr. Kong took the time to explain all procedures in a pressure-free environment. I highly recommend this clinic.
Daniel Burdett
26 Mar 2017
WORST VETERINARY PRACTICE IN THE GVRD. Forget about taking your dying animal to this place in the event of an emergency. They will ask you to make an appointment!!! WTF!? We called at 10:30pm to ask i...
WORST VETERINARY PRACTICE IN THE GVRD. Forget about taking your dying animal to this place in the event of an emergency. They will ask you to make an appointment!!! WTF!? We called at 10:30pm to ask if they could see our pet, who was having respiratory issues. We explained the severity of the situation. They told us that we had to make an appointment and the earliest available was 12:30am that same night. Needless to say, our pet died while waiting for our scheduled emergency appointment.
What kind of veterinary practice schedules EMERGENCY visits?!
I have never heard of anything so preposterous in my entire life..
RIP little buddy.
Amber Granneman
6 Jan 2017
2 of my animals have had surgery here. The doctors and staff genuinely care about the wellbeing of my animals. Prices are comparable to other clinics, no surprises there. And they give you 2 quotes fo...
2 of my animals have had surgery here. The doctors and staff genuinely care about the wellbeing of my animals. Prices are comparable to other clinics, no surprises there. And they give you 2 quotes for medical care, one standard and one 'in case of complications'. Dr Khoo has been amazing. She has done all kinds of additional research/reading on the condition of my animals and their diets. Great experience overall.
Freyja White
20 Dec 2016
Inexperienced and indifferent. Can't read xrays, give inappropriate medication. More interested in their social media presence than caring for your beloved pet. Go some place else!!
Dena Sanderson
2 Dec 2016
I have nothing but nice things to say about this place. You can tell they care. I lost my cat suddenly without any warning late last Saturday night. There was no place to park because Burrard St. i...
I have nothing but nice things to say about this place. You can tell they care. I lost my cat suddenly without any warning late last Saturday night. There was no place to park because Burrard St. is blocked off still so I drove up on the sidewalk and around the cement blocks. April was at the door to greet me right away. Unfortunately there was nothing they could do for Jada but they made me feel supported and let me spend as much time alone with her before saying my last goodbye. They sent me a sympathy card that was signed by all the staff. I would recommend this place to take your beloved pet and know they will be cared for....
Andrew Is Fabulous
24 Nov 2016
Incredibly knowledgeable Veterinarians, SUPER GOOD WITH GUINEA PIGS!!!
Casper Shyr
7 Oct 2016
Great service, highly flexible hours. You have the option to be notified on the types of services available before being charged.
Only (trivial) downside is there seems to be a limited number of vets...
Great service, highly flexible hours. You have the option to be notified on the types of services available before being charged.
Only (trivial) downside is there seems to be a limited number of vets on hand who are experts with exotic animals. However, the vets are all directly upfront about their limitations so you know what quality of service you are getting when you go in.
Highly recommend it for anybody who needs to take their pet to the vet but have trouble finding the time outside of busy working hours.
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FAQs
Where is Burrard Animal Hospital + Emergency located?
Burrard Animal Hospital + Emergency is located at 1788 W Broadway #105, NULL, Vancouver,NULL V6J 1Y1. It's easily accessible to pet owners in the Vancouver area and surrounding communities.
What time does Burrard Animal Hospital + Emergency open and close each day?
Burrard Animal Hospital + Emergency is open Monday 00:00 AM - 00:00 AM, Tuesday 00:00 AM - 00:00 AM, Wednesday 00:00 AM - 00:00 AM, Thursday 00:00 AM - 00:00 AM, Friday 00:00 AM - 00:00 AM. On Saturdays, it's open 00:00 AM to 00:00 AM. On Sundays, it's open 00:00 AM to 00:00 AM.
Is Burrard Animal Hospital + Emergency open on Saturdays?
Yes, Burrard Animal Hospital + Emergency is open on Saturdays. Their Saturday hours are 00:00AM to 00:00 AM.
How can I book an appointment at Burrard Animal Hospital + Emergency?
You can book an appointment online with Burrard Animal Hospital + Emergency via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Burrard Animal Hospital + Emergency offer?
Burrard Animal Hospital + Emergency in Vancouver offers a range of veterinary services, including Endoscopy, Surgery, Ultrasound. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Burrard Animal Hospital + Emergency?
Burrard Animal Hospital + Emergency provides spaying and neutering services for pets. Their veterinary team in Vancouver has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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