JUST NEVER EVEN IF EMERGENCY, BRING YOUR PETS HERE! NEVER EVER EVER!!!!!
I only write reviews if I’m really satisfied with the service or if the service was dreadful (even harmful in the case of Hem... Read More
JUST NEVER EVEN IF EMERGENCY, BRING YOUR PETS HERE! NEVER EVER EVER!!!!!
I only write reviews if I’m really satisfied with the service or if the service was dreadful (even harmful in the case of Hemlock Hospital). I believe it is a must for this place, because it is DANGEROUS to bring your PETS here! my pet only felt worse after attending this hospital. I have mixed emotions about this place and staff especially. Assistants were really nice, friendly and helpfull, however Dr. Harjeet Makkar...
I had my hamster surgery there and I would not recommend this place to hamster, dog or cat or any other pet owners at all. It all started when I noticed there is an outgrowth on the mouse of the hamster, and after a thorough research about what can it be there were 2 option: it was either a pappilome or cancer. I came to this hospital and being told the same by the Dr. Harjeet Makkar. He told that surgery was the only option. We also did a biopsy. After a biopsy (which was another ~100$) it turned out that my pet had a papillome (which is not dangerous for health at all) and Dr. Harjeet Makkar told that surgery was the only option. Off course $800 (and that's with the discount!) will not be superfluous in the pocket. It's just hilarious that a small and easy surgery which lasted about 10 minutes costed that much, however as a loving parent I didn't think soberly and just wanted to make my pet feel better. The “doctor” told that he could die any moment because of this, only added drama to the situation. If he is good at anything it is playing on worried parents’ emotions.
Scar from the surgery resolved in a week or so, however the problems only started to occur. In about 2 weeks the hamster developed a lump at the point where he was injected with sedatives before the surgery. He never contacted with other hamsters, and he is a home pet as well, and never had these lumps before, so it was really the only place where he could get those from. Of course, we can’t be sure 100% that it happened because of the of the surgery but “doctor” denied even the possibility of it when we called with the issue. Another lump developed later. after communication with "Dr" Harjeet Makkar I felt like he just wanted a quick buck. I asked him once, how much would the surgery cost and he didn't reply. I asked him twice, and still didn't get the answer. He nicely escaped the question, julged and changed the topic of conversation when I was only considering surgery. However, he was very assertive when I hesitated about the surgery, and told me that it is the only option. (WHEN IT WAS NOT!!! AND it was actually better not to do the surgery, just biopsy, which is $700 cheaper!) So, I asked if is going to be under $500 (To be honest I thought it shouldn't have been over 200$ for a tiny hamster ( 66 g. ) and he said that it is going to be more expensive. (he probably checked how much I was ready to spend)
I had a phone call with him when I noticed those lumps about my pet's condition and received this reply from the same doctor. Quote on quote "We did our job, we cut the thing out, it's not our problem anymore". When I told him (in the same phone conversation) that lumps occurred right after the surgery, he told right away that it’s not his fault. I asked him “Can you diagnose this over the phone?” He didn’t reply my question, however he offered a consultation for another 50$. I told him that I’m not willing to pay for his service anymore, and eventually he offered it for free after another 20 minutes of proving my point. I did agree and next day I came to the clinic.
As I expected he didn’t tell me anything for free. When he saw that the lump is at the same place where he did injection, he started to refuse that he did injection there. Hilarious. What’s more funny he ran away at the same moment to another room and said “I can’t help you anymore”. Ah yes I also asked for the refund a moment before and he just said “no” and looked at me like I’m an idiot. I only proved my theory that he only cares about money.
A moment before I also mentioned that I red all the other negative reviews and asked him to show the workspace to make sure that it’s clean because he asked us to “trust him”. He just changed the topic once again. I mean if you have nothing to hide just show it; at least to calm down your customers.
Oh yes, he insisted on another surgery when he saw those lumps. I asked him “So you can only diagnose the problem after the surgery?” He said “Yes. But I can give you discount”. I mean freaking discount?......
Draw your own conclusions folks if you want your pets to be treated well and safely. This place needs to be closed down because it harms animals. Read Less