We've been with Hemlock Animal Hospital for many years now and would frankly never consider taking our pets anywhere else. Dr. Harry and the staff go above and beyond and truly understand that pets are family. They are experts at addressing ongoing and complicated pet health issues and make every trip to their office comfortable for our furry family members. Recently, our very elderly and sick cat had to be put to sleep and Dr. Harry and the staff that day were very empathetic, kind and considerate. They helped us make the most humane decision based on a balance of medical evidence and compassion. Although it was a difficult day and decision, Dr. Harry's kindness and care made it easier and I truly feel he treated our beloved Sophie with dignity and respect. Read Less

Dr Harry performed surgery on my male kitty last month and saved his life. Great staff and very caring Doctors. Clinic is clean and very inviting. The staff and techs are so nice and informing. Doctor always give you right advise. Highly recommend them for your vet needs. Read Less

I've taken all three of my cats to Hemlock Animal hospitaland will continue to go there. The staff are so friendly and knowledgeable. I know my cats are in great hands when I take them to this clinic. Their prices are very reasonable too. I've taken my oldest cat to a few different clinics and either their prices were ridiculous or the staff were rude. Hemlock an amazing animal hospital.I highly recommend Hemlock. Read Less

All of the staff here are super friendly and experienced! We've had quite a few health scares with our 15 year old schnauzer poodle but thanks to Hemlock Animal Hospital,Timmy is happy and healthy. It's very reasonably priced and they only recommend scans/tests that they think are actually necessary. We have been to other vets previously that have tried to push us to have absolutely everything ordered. It's refreshing to know that at Hemlock Animal Hospital they aren't looking for money and they genuinely care about your pets health! Read Less

Great experience. Everyone is friendly and knowledgeable and prices are fair. I had to come in twice within a couple days of each other for vaccinating my cat. I forgot to get the rabies shot the first time so I had to come in again. The vet noticed this and gave me the discounted rate I would have gotten if I had gotten the rabies shot for the first appointment instead of having to pay the extra cost associated with another visit/appointment. This is what I call awesome customer service. Zoë is happy too. Read Less

We normally take our 9 year old goldendoodle to BC SPCA Vancouver Animal Hospital for regular care, but weren’t available to address a large skin growth on short notice. Fortunately the fantastic staff and veterinarians at Hemlock Animal Hospital stepped up and provided wonderful care during her surgery and dental cleaning. It is a very clean and professional environment. They were more professional and faster than SPCA, will not be going back to SPCA. We are fortunate to have access to this wonder clinic in Vancouver.. Read Less

Dr Harry and Dr Gurmeet were fantastic for medical and emotional support for my dying cat with cancer. Caring, reasonable prices, I highly recommend this hospital for pet support... and they can accommodate on the weekend. Read Less

Thank you so much Hemlock Animal Hospital, I recently had to put my girl Sheba down, she was old and tired. You were very busy but still able to squeeze me in and despite being busy still made us feel at ease and let us take our time and I think you so much for that. The box her remains are in is absolutely beautiful and I love the framed poem, The Rainbow Bridge. I have been coming here for all 3 of my dogs for many years and every time is great!! Thank you so much again. Read Less

Loved my experiences with this clinic. They were on of the only clinics I reached they were quick to get him in and always willing to go the extra mile. Kiki had some health issues in the beginning and even had to get a hernia surgery that was quickly scheduled and done perfectly. I'm extremely grateful to this clinic and the team here for everything they did for Kiwi (and me!) I highly recommend this clinic to anyone, it's an organized place with caring staff. Read Less

I’ve been going to hemlock for many years now for my boy Hanson and I couldn’t ask for a more caring an attentive vet practice. I call them with the most random questions and come in with scares and they’re always there to help me out :) Read Less

We have been coming to this clinic for the last nine years. Never had an issue and always had an pleasant experience. Dr.Harry is a knowledgeable vet that really cares for the animals in his charge. the staf have always been warm and professional. We travel 30 kilometres from Delta just to have the peace of mind our pup is taken care of. Great people, I highly recommend it. Read Less

This is the most professional and caring vet I have ever been to. My dog is a regular there and loves it. I recently had to put my cat down, and they were so very compassionate and caring, I felt very comfortable. Their staff is courteous and trained very well. Read Less

I have been volunteering at Hemlock Animal Hospital for almost 2 months now and have had the best experience of my life! Dr. Harry and Dr. Gurmeet have offered so many amazing opportunities to me and all our staff. I would definitely recommend this place to anyone seeking the best care for their animals! Dr. Harry is very patient and caring with customers always! Read Less

Dr Harry is fantastic. I had been to many other clinics with a dog who has always had constant visits to the vet. He takes his time explains to you the issues and doesn't just jump to medication to fix the pet. I definitely will advise anyone to try his clinic for anyone who doesn't just want to be rushed back out the door. Read Less

The staff at Hemlock Animal Hospital literally saved our girl's life twice this year, and got us through an extremely tough situation. You could not find a more competent and compassionate group of professionals to care for your furry friend! All procedures and costs are discussed in advance, and all the doctors take their time explaining their diagnosis and treatment plan. We are so glad we found Hemlock! Read Less

We had to put our poor old doggie down and wanted to do it at home. As it turned out, Dr Harry was available on short notice. We also requested our doggie's ashes. Here is the reason that I am giving a 1 star review. We were charged $997.00 - just three dollars short of one thousand dollars! I found out after the fact that the local vet clinics in our area would have done the same service for half the price. Now I get it that Vet expenses are high, but this clinic is just taking advantage people in an already sad situation. Read Less

When it comes to the health of your pets, there’s really no better spot! Always get quick appointments, and always available for all questions. Dr Harry has been especially amazing!! My pup had a chronic eye condition and he has been fantastic at monitoring and changing his plan of care as needed. Everyone from the vet techs to the gals at the front desk are incredibly helpful and kind. Dr. Harry spends the time to walk me through each procedure or test and I get a price approximation beforehand so I know exactly what to expect. I’ve had great experiences at Hemlock Animal Hospital and I fully entrust my fur babies to their care! Read Less

I needed to find a same day appointment for my dog, and Hemlock Animal Hospital did all they could to fit me in. I was very impressed by their kindness and by their most excellent veterinary care. Thank you Dr. Harry!. My dog was well cared for, and the cost was most reasonable. I would highly recommend this office and would use them again in the future Read Less

10/10 recommend taking your pets to Hemlock Animal Hospital! I’ve been taking my cats here since they were kittens and they’ve always been well taken care of. The staff are well educated, professional and always so kind! I am always provided with a detailed breakdown of the appointment (including costs, treatments, care instructions, etc.) The vet techs are excellent in informing me with costs and never complete the treatments without my permission. After the appointment, I always receive an itemized list for my records. Thank you for always exceeding our expectations! See you next time. Read Less

JUST NEVER EVEN IF EMERGENCY, BRING YOUR PETS HERE! NEVER EVER EVER!!!!! I only write reviews if I’m really satisfied with the service or if the service was dreadful (even harmful in the case of Hemlock Hospital). I believe it is a must for this place, because it is DANGEROUS to bring your PETS here! my pet only felt worse after attending this hospital. I have mixed emotions about this place and staff especially. Assistants were really nice, friendly and helpfull, however Dr. Harjeet Makkar... I had my hamster surgery there and I would not recommend this place to hamster, dog or cat or any other pet owners at all. It all started when I noticed there is an outgrowth on the mouse of the hamster, and after a thorough research about what can it be there were 2 option: it was either a pappilome or cancer. I came to this hospital and being told the same by the Dr. Harjeet Makkar. He told that surgery was the only option. We also did a biopsy. After a biopsy (which was another ~100$) it turned out that my pet had a papillome (which is not dangerous for health at all) and Dr. Harjeet Makkar told that surgery was the only option. Off course $800 (and that's with the discount!) will not be superfluous in the pocket. It's just hilarious that a small and easy surgery which lasted about 10 minutes costed that much, however as a loving parent I didn't think soberly and just wanted to make my pet feel better. The “doctor” told that he could die any moment because of this, only added drama to the situation. If he is good at anything it is playing on worried parents’ emotions. Scar from the surgery resolved in a week or so, however the problems only started to occur. In about 2 weeks the hamster developed a lump at the point where he was injected with sedatives before the surgery. He never contacted with other hamsters, and he is a home pet as well, and never had these lumps before, so it was really the only place where he could get those from. Of course, we can’t be sure 100% that it happened because of the of the surgery but “doctor” denied even the possibility of it when we called with the issue. Another lump developed later. after communication with "Dr" Harjeet Makkar I felt like he just wanted a quick buck. I asked him once, how much would the surgery cost and he didn't reply. I asked him twice, and still didn't get the answer. He nicely escaped the question, julged and changed the topic of conversation when I was only considering surgery. However, he was very assertive when I hesitated about the surgery, and told me that it is the only option. (WHEN IT WAS NOT!!! AND it was actually better not to do the surgery, just biopsy, which is $700 cheaper!) So, I asked if is going to be under $500 (To be honest I thought it shouldn't have been over 200$ for a tiny hamster ( 66 g. ) and he said that it is going to be more expensive. (he probably checked how much I was ready to spend) I had a phone call with him when I noticed those lumps about my pet's condition and received this reply from the same doctor. Quote on quote "We did our job, we cut the thing out, it's not our problem anymore". When I told him (in the same phone conversation) that lumps occurred right after the surgery, he told right away that it’s not his fault. I asked him “Can you diagnose this over the phone?” He didn’t reply my question, however he offered a consultation for another 50$. I told him that I’m not willing to pay for his service anymore, and eventually he offered it for free after another 20 minutes of proving my point. I did agree and next day I came to the clinic. As I expected he didn’t tell me anything for free. When he saw that the lump is at the same place where he did injection, he started to refuse that he did injection there. Hilarious. What’s more funny he ran away at the same moment to another room and said “I can’t help you anymore”. Ah yes I also asked for the refund a moment before and he just said “no” and looked at me like I’m an idiot. I only proved my theory that he only cares about money. A moment before I also mentioned that I red all the other negative reviews and asked him to show the workspace to make sure that it’s clean because he asked us to “trust him”. He just changed the topic once again. I mean if you have nothing to hide just show it; at least to calm down your customers. Oh yes, he insisted on another surgery when he saw those lumps. I asked him “So you can only diagnose the problem after the surgery?” He said “Yes. But I can give you discount”. I mean freaking discount?...... Draw your own conclusions folks if you want your pets to be treated well and safely. This place needs to be closed down because it harms animals. Read Less

Great doctor and staff! They're all very responsive, warm, and welcoming. It was our first time here and we had a great experience. They're very patient answering all our questions and attending to our concerns. You can tell they're passionate in what they do and took care of our baby very well. They also gave us a welcome package with essentials for our new dog and for being there for the first time. :) Dr. Makkar gave us a lot of information, so we could take care of our dog better and make an informed decision. We didn't feel pressured to avail their services at all and they charge at a reasonable price. We're happy that we brought our baby Teddy here. It feels reassuring having professional people, like the staff here at Hemlock Animal Hospital, who can look after our dog and help keep them healthy. Thank you all so much. Read Less

I love that you are open later to accommodate work schedules. The staff is always available by phone and so friendly and helpful. The vet is very kind, kept me updated as he was assessing my cat, and asked me before doing any tests/treatment. Highly recommend! Read Less

We're so grateful that we chose to bring our dogs here! We've worked with both Dr. Harry, and several members of the staff. In November 2020, one of our dogs became seriously ill very quickly, and we were able to get into an emergency opening and the staff acted very quickly to ensure that we were able to get him to a specialty emergency hospital and the urgent care he needed. Our other dog is extremely nervous around strangers (especially vets) and the staff always goes above and beyond to make sure that his best interests are always first, and that the experience is as quick and calm as possible for him. They've also answered questions by phone or email (to avoid bringing him in), and take the time to explain complex medical jargon to the "parents." I wouldn't hesitate to bring my dogs to the doctors and staff here! Read Less

I can always rely on them for the best care for the emergencies I've had. Dr Harry always explains what he is doing and gives me all the options possible. Thank you so much for helping my dogs when they need it most! Read Less

I have dealt with Dr Harry at Hemlock Animal Hospital for several years. He and his staff are very compassionate and caring ..he is there for the care of the animals not to take money that doesn't need to be spent. I can honestly say they are a very honest n caring clinic. Read Less

Yesterday I took my cat in as she was vomiting for 2 days. They were so kind and gentle with our fur baby. Their compassion exceeded our expectations not only to our little fur baby but as well as our own well being. Thank you Hemlock Animal Hospital. Your hard work and smiles behind the masks makes it easier to cope when our fur babies are unwell. Highest regards to all the staff!!! Read Less

I will add to all the 5 star reviews. We took our puppy for full test, consulting and vaccinations to this clinic. Dr. Harry was very patient and answered all questions and clinic staff were very nice and friendly. So happy to find a trusted veterinarian close by. Read Less

I took my cat to hemlock a few weeks ago for vomiting and diarrhoea. They didn’t recommend unnecessary tests and prices were decent as well. My cat was hospitalised for a few days and got better. I will be returning back to this clinic and recommending it to friends as well! Read Less

Such a positive experience. My daughter's cat came down with what we thought was a bit of an infection and Hemlock Animal Hospital were so attentive and responsive. They were kind, warm and communicated very well. Great team including vets and support team. Thank you so much! Read Less

Was able to get an appointment with very short notice. In and out very quickly. Price of food and for services rendered was extremely fair. This is my new vet and I highly recommend them. Thank you Hemlock Animal Hospital! Read Less

Recently my dog went in for surgery and I was terrified. Dr. Harry was the veterinarian that did the surgery. I have a very small light weight petite dog and I have been to several places to get quotes on teeth removal. After, a lot of thought I decided it was the best decision for my pet. I only felt confident with this Dr. He kept it real with me and was understanding to my dogs needs. I am extremely impressed with the whole procedure and outcome. My little dog seems like a whole new dog since the surgery. He is a very good Veterinarian and he will now be my dogs doctor. If I could give more then five stars I would! Thank Dr. Harry! Read Less

Hemlock team are fantastic, always caring. There’s never any pressure to spend a ton of money like other vets I’ve been to in lower mainland. They will tell you what you need to do and will work with you to make sure you feel comfortable with everything that needs to happen and makes sure you understand and know your options. It’s great to have a vet you don’t feel dreadful calling because you know they are going to take care of your pets and the fees are very reasonable. Highly recommended!!! Read Less

What an great experience. The person at reception was friendly, witty, kind and helpful. The veterinarian, Dr. Harry, was thorough, knowledgeable and very sensitive to the needs of both the dog and the humans. I have a large breed dog which can make extra attention necessary in assessment and diagnostics. All our questions were answered well, nothing 'pushed', and pricing was right reasonable with an estimate provided for upcoming treatment. Highly recommended for all pet lovers!! Read Less

I'm very happy with this veterinary practice. The staff are kind, compassionate, and competent. The facility is clean and well organized. The front desk staff are great. I'm very happy that someone pointed me in their direction when I needed to find a new vet. When I've needed urgent appointments for a pet they've worked us in quickly and got to the bottom of the problem. Read Less

I have been a client of this vet clinic for many years. It is small and personable and the staff always remember who you are and treat you like a friend. They are very good with the animals and are gentle with the fearful ones. Love it there !! Read Less

I adopted my cat from them 2 years ago. Took my cat in for a growth on her side. place was clean and friendly. the room was nice and warm and my scardy cat was comfortable enough to sit in the corner under the chair. The Vet was super nice and so sweet with my cat. checking her teeth and giving her a wellness check. I was told the growth was a wart and it is normal for cat as they age. was given a quote and was given time to think about it - surgery was same day and 2 growths were removed. she was bundled up nice and warm in the back and I took her home. she was happy and running around. stitches look amazing and the quote was very reasonable and affordable. Read Less

Extremely nice and friendly atmosphere. Front desk is always smiling and makes you feel at home. Doctors are professional and thorough. Very reasonable price wise and they don’t do unnecessary testing. Very caring doctors and staff! They explain everything up front and make sure you’re comfortable with the treatment plan. Everyone working there is friendly and professional. Highly recommended!! Read Less

Amazing staff and vet. Very knowledgeable and extremely patient and caring. Optimal experience for my pet but the staff didn't stop there. They were amazing with engaging my children and the price was super reasonable. Trust this vet. Read Less

Amazing staff and vet. Very knowledgeable and extremely patient and caring. Optimal experience for my pet but the staff didn't stop there. They were amazing with engaging my children and the price was super reasonable. Trust this vet. Read Less

We have never been let down by this clinic - incredibly trustworthy and attentive. From the reception staff, to the animal assistants, to the vet techs, to the veterinarians, everyone is kind and helpful. We have had our dog's shots updated here, had yearly examinations and come in twice for emergencies Every time we left with piece of mind knowing our pup was in good hands. We have had excellent experiences with Dr. Harry and Dr Gurmeet. Read Less

Seriously tho kindest Veterinarian I have ever dealt with. When my cat was ill, he spent a few nights there and the Dr. kept me updated the whole time. He was gentle with her and very compassionate. I have been to a handful of Veterinarian offices in town over the years with my pets and this one is hands down the best! I would recommend 110% Also, the staff are very friendly and polite. Helpful and also very kind to the pets. Read Less

I adopted a kitten and am very happy as the kitten is very healthy .Great service, the medical issues of my dog were thoroughly explored and all my concerns were discussed. I was provided with a ton of info to help ensure my dog was being fed a proper balanced diet. Highly recommended!! Read Less

Great doc, great staff, they were all super kind to us and my kitty and not pushing unnecessary things on us. They seem to actually care about the animals and their comfort. I've never had a good experience at a vet before today as they usually seem to be rushing to get through it and even act annoyed to do their jobs most of the time, this is not the case here, everyone here is truly wonderful 1000% will be back again and am recommending to anyone and everyone And a big huge thank you to all the staff here! Read Less

Dr Harry is who I go to when I need full and straight answers, compassionate service, and a very high standard of competence and care. I have almost 20 years of experience with companion animal care and over those years I have seen many veterinarians, and Dr Harry is very high on my best-of list. I don't live anywhere near the clinic but I travel there because I know that my animals will receive excellent service, and I do not have to worry about what he isn't telling me or considering (because he explains everything in great detail and answers every possible question I can come up with, which I really appreciate!), what options we haven't explored (he gives me all the options), or whether I'm being overcharged. Veterinary care is not cheap but I know from experience that what I get from Dr Harry is top notch care at a fair price. Thanks Dr H (and everyone else at Hemlock AH!)! Read Less

I highly recommend this Vet Hospital, and also highly recommend Dr Harry. My puppy was coughing terribly the other night and we took him to the VCA Emergency and they suspected Kennel Cough, gave us cough syrup and sent us home. That night was horrible, our puppy was coughing and hacking stuff up all night. I wasn't feeling right about the original diagnosis and took him into to see our regular vet, DR Harry Not only did he make time for him that day when he heard his symptoms, but after seeing how sick our dog was he knew right away it was something more then just cough syrup needed. He had pneumonia, and was a very sick puppy. He was so friendly and patient with our puppy (who isn't a fan of body handling) and was extremely informative about what was going on. He personally phoned us later that evening after he was sent home to check on him, and again the following morning, and afternoon. You can tell he really cares about the animals he helps, and it makes a scary situation with your animal better. After his knowledge and treatment and care our puppy is doing so much better in a matter of days. We won't ever take our puppy, or any other animals we have or will have in the future, anywhere else. Read Less

I've never felt compelled to write any Google review until my visit to Hemlock Animal Hospital. Dr. Harry and his wonderful staff treated my cat on very short notice when other local clinics were refusing new patients. Dr. Harry understood my cat was in distress on account of neck wound preventing him from eating. He offered to see him between patients when all other clinics directed me to emergency as my only option. Many thanks to Dr. Harry and knowledgeable staff at Hemlock Hospital. This is the clinic you can trust to care for your beloved pets. 5 stars. Highly recommended! Read Less

A very positive and friendly atmosphere. My little guy wasn't afraid to go in and was quite comfortable with the whole experience which has never happened before.Staff are incredibly knowledgeable, compassionate, caring, and they price their services reasonably. Read Less

Just awesome, they clearly love what they do there. No pressure and actually they were able to give me a more accurate assessment, than my previous vet, about my dogs teeth. The Doctor even called me to follow up later on in the week to check and see how my furbaby was doing! Nothing I had ever expected but just an amazing surprise and such a personal extra. Read Less

Hemlock Animal Hospital has the best vets and care I've ever seen. They are so dedicated and are always looking for ways to help you care for your pets. Unlike other clinics they do not rip you off. Just the opposite....they give so much of their time and their prices are reasonable. Read Less

Hemlock Animal hospital has the best vets and care I've ever seen. They are so dedicated and are always looking for ways to help you care for your pets. Unlike other clinics they do not rip you off. Just the opposite....they give so much of their time and their prices are reasonable. Read Less

Amazing services! Super happy with how my pet was handled and treated and the employees are super friendly! Hemlock animal hospital is great, they always treat you and your pet like family! And they helped us out when we needed it, they didn't have too, thank you all you there. Read Less

Dr Harry is a horrible vet with terrible bed side manner. Although they claim to be affordable the whole clinic appears to be about money. The vet is very cold, does not care about your animal. You are taking a major risk by leaving your beloved pet there. Read Less

Our dog needed emergency surgery and the staff and doctors went over and above to get us in quickly and efficiently. Took amazing care of our dog and were really reasonable with the fees. We are extremely grateful for everyone's efforts and would highly recommend this clinic!!! Read Less

The Best Care for my pets so far! I have taken my animals to other area veterinary clinics over the last decade, but none compare to the consistently high standard of care and concern that I have experienced at the Hemlock Animal Hospital. The Dr's and the Veterinary Assistants have spent time researching alternative foods and medicines for my animals.. providing me with multiple choices when possible. They also understand that cost is a consideration and that most people don't have unlimited funds. If that isn't enough, they actually care about the animals and their quality of life. It is Very common to receive phone calls from the Drs, checking on my pets and the progress of any treatment and inquiring about their comfort. They do understand that many people regard their pets as family members and are respectful of that. I highly recommend this group of Caring Professionals. Read Less

The Best Care for my pets so far! I have taken my animals to other area veterinary clinics over the last decade, but none compare to the consistently high standard of care and concern that I have experienced at the Hemlock Animal Hospital. The Dr's and the Veterinary Assistants have spent time researching alternative foods and medicines for my animals..  providing me with multiple choices when possible. They also understand that cost is a consideration and that most people don't have unlimited funds. If that isn't enough, they actually care about the animals and their quality of life. It is Very common to receive phone calls from the Drs, checking on my pets and the progress of any treatment and inquiring about their comfort. They do understand that many people regard their pets as family members and are respectful of that. I highly recommend this group of Caring Professionals. Read Less

Hemlock Animal Hospital has looked after both of our cats since the day we adopted them from here, and they have done an outstanding job. The staff are great, and the service is top-notch and reasonably priced even in emergencies. Are very upfront .Highly recommended !! Read Less

Hemlock Animal  Hospital has looked after both of our cats since the day we adopted them from here, and they have done an outstanding job. The staff are great, and the service is top-notch and reasonably even in emergencies. Are very upfront .Highly recommended !! Read Less

I've been taking my babies to Hemlock Animal hospital for 5 years. Everyone there has always shown a great deal of compassion and professionalism towards myself, and my furry family. I couldn't be happier with the service, and I highly recommend them to everyone! I've been a pet owner for my entire life. I've had good vets and poor ones. Hemlock Animal hospital is fantastic! I will continue going there! Read Less

Took my puppy Karma to get spayed with Dr Harry, and it was just the best service ever, she was up and running by the next day. Dr Harry was so helpful and thoughtful, listened to my concerns, treated her like a princess. Read Less

I am very, extremely vigilant when it comes to choosing my Vet and the clinic. My best friend is a vet in Dublin and I used to work for her when she had a practice in Calgary. I am in love with my dog, Louis, who's very healthy. I randomly needed a vet in Jan/18 on a Sunday. I called Hemlock thinking they would be closed - no they weren't and they saw my dog right away.There was no way I was taking my dog to the Emerg Clinic because their charges are ridiculous. A short exam, blood taken, my dog was fine. The blood results were emailed to me in their entirety, not a summary, but the full blood panel results. My dog was fine. Then my dog was having mouth sensitivity. I went back to Hemlock in August/18 because Dr. Harry is amazing. As it turned out he needed a full teeth cleaning. I was expecting the charge to be well over $1K - not even close. Louis was under anesthetic, x-rays taken, two teeth removed, which couldn't be saved, more blood work and the little guy was fine. On top of the amazing price, I received another bonus for paying in cash. Today, I took poochie in to have his eye checked. Dr. Harry explained the procedure completely. I stayed in the exam room holding Louis. No problems. My dog was not uncomfortable or agitated. The examination was thorough and smooth. The price for the exam, eye drops, and a can of food was well below $100. Dr. Harry is thorough, a good vet - he will book a specialists if an issue is outside of his expertise or outside of the equipment he has on hand, Hemlock has an x-ray machine, full operating theatre and ultra-sound equipment. Dr. Harry can pretty much do anything. The exam rates are beyond reasonable. You don't need to pay $80-$120 for an exam fee. I was reading a couple of the reviews. If you feel your dog is being held too tightly or if you don't understand something that is happening, you have a voice. Dr. Harry will explain anything and everything to you. He's open to questions, the Vet Assistants are open to questions. I HIGHLY recommend Hemlock Animal Hospital. On top of the goodness at Hemlock, they have kittens for adoption. Check out the front Kitten room. Read Less

The team at this office is an amazing group of people. Dr. Harry and his staff went above and beyond for our family. They always were happy to answer questions and Dr. Harry, took the time to speak with me over the phone on several occasions for extended periods of time, when I'm sure he was very busy otherwise. The level of care is truly exemplary. Everything they do shows that they want to provide the best possible care for your pets. After a visit we would always receive a follow up phone call just to make sure things were going ok. It's those personal touches that really go a long way to show they really care about your pet's well-being. I would not hesitate to trust the care of your pets with this team. Highly recommended. Read Less

I really love this Vet! The assistants/techs are so kind and I can easily tell they really love animals. I have brought my cats here 2 times, once for a urinary blockage in my male cat, and recently for teeth cleaning for both. With the blockage Dr.Harry was not pushy and not quick to over diagnose or jump to surgery. He had a complete blockage  previously that required surgery (at a different vet), but this time some urine was still passing through, so Dr.Harry put him on some muscle relaxers and it worked! It cleared itself and we changed his food to a urinary diet and he has been great since :)For the teeth cleaning, one of my cats is a sphynx, which sometimes have a reaction to ketamine. I asked if they could use something different, and they said yes and noted it on her file. They can home happy, healthy, and with sparkly teeth :) The prices are very fair, and Dr.Harry works WITH you to get you the best possible care for your animal, that works for you and your budget. I will keep coming to him, he is very kind and gentle with my cats and I trust and appreciate his clinic and staff :) Read Less

They are so amazing. we got our puppy Toby to be fixed so warm welcome from the staffs, great examination by vet doctor, staffs was sophisticated they know what exactly to do. After surgery Toby was fine and happy, No pain or side effect at all as well as reasonable price. They also followed us twice to see how Toby was doing after surgery. We got there from north Vancouver although it is far from our home, 100% satisfaction worth it Read Less

I recently had surgery done on my dog at Hemlock Animal hospital. As soon as I walked in , I felt I made the right choice. The staff and doctor is very compassionate. The prices are reasonable too. I highly recommend this clinic to every pet lover. Read Less

This is an amazing clinic. Their prices are definitely cheaper than others and the staff/doctor were all very friendly and knowledgeable. They handled my dog gently and with care, making both my pet and I quite comfortable. I genuinely recommend others to come to this clinic! Read Less

Do not take your animal to this place for surgery!Had my dog in to remove some teeth 3 months ago she was healthy now she cant breath they gave her way too much  sedation medicine and when i came back to get xrays  he was ready to give me more useless exames and creams that will do nothing for her heart.They reminded me of a dirty mechanic shop but they prey on peoples heart strings and see animals as a paycheck nothing more. Read Less

Hemlock Animal HospitalDr. Harjeet Makkar(AKA Dr. Harry)We have been going to Hemlock Animal Hospital for approximately 6 years with our two beautiful golden doodles Tico and Sunny. We have always been impressed with the great care our dogs have received at this veterinary clinic compared to others we've visited. As soon as we arrive we are greeted by one of the friendly veterinary assistants. Shortly after when Dr. Harjeet Makkar arrives (aka Dr. Harry), his relaxed demeanor puts our dogs at ease. He always approaches our dogs with kindness and respect and they have come to trust him. Recently Tico acquired a very bad prostate infection that was quickly diagnosed by Dr. Harry and as a result, Tico is back to his usual happy self again. As a skillful surgeon, Dr. Harry repaired Tico's tail from an injury. He was up front with us and told us that it would be a difficult surgery and that he may lose his tail. Dr. Harry skillfully worked on his tail and saved the whole tail. We were so pleased to see him afterwards...tail intact! Sunny had a psychological issue that caused her to gnaw on her legs and tear the skin open. Dr. Harry also repaired these injuries perfectly but more importantly, he knew that this was a psychological issue. This was instrumental to us as it helped us deal with her recovery! He has spayed and neutered both our little ones with no post-operative complications.Dr. Harry is an experienced veterinarian/surgeon. He is not over-reactive with his diagnoses and his prices are very reasonable. Dr. Harry always has the best interest of our little ones in mind. Often times, while we are in the waiting room, we meet other clients that bring their pets to see Dr. Harry. We always hear good things from them as well.  We would not hesitate to recommend his veterinary clinic to anyone looking for a great veterinarian for their pet.Tony, Karin, Tico and Sunny Read Less

DO NOT ADOPT A KITTEN FROM THIS PLACE!!!   We adopted a kitten here and quickly found out that it had ringworm.  I went back to the Dr Harry and had many arguments with him until he reluctantly agreed to treat the kitten.   He offered to switch the kitten with another and i refused.  Beside the fact that my kids had already bonded with this kitten and had suffered contacting ringworm from the kitten, i had the feeling that he would have destroyed the kitten or tried to adopt it out to another family without treatment.   Really?  He should have closed down his hospital until the ringworm was dealt with.   I told him how unethical it was to continue to adopt out the kittens in this group and he completely ignored me. Read Less

I had to take my cat in for an emergency on a Sunday morning and Hemlock Hospital was the only one open. I'm glad they were. The staff there were amazing and were very diligent. I could tell they really cared which made a difference. I will continue to take my cat there and could not recommend them enough to other people. Read Less

We've been taking our pets here for many years after not being able to see a Vet in our previous clinic during an emergency for our husky/malamute. We were given an appointment within 20 minutes and have been bringing our furry family members here since. Dr. Harry is fantastic and very caring. He's super knowledgeable and doesn't push unnecessary treatments. From the friendly front line staff who seem to know everyone and their pets to the techs and the Vets. They all genuinely care for you and your pet! Read Less

Dr Makkar has helped both my dogs on multiple issues. He is very caring and has a good bedside manner.  Explains the options and works with you to choose the course of actionThey have great hours being open on Sunday is a big help.  Thanks and we will be back Read Less

I recently took my dog there for a severe ear infection. The Vet was such a patient and understanding gentleman. He understood, that I was cost conscious, and worked with me the best he could. Definitely recommend Hemlock Animal Hospital to anyone who's looking for a veterinarian who is still genuinely passionate about caring for animals. Read Less

Super shady place. I used to buy my food there until they started changing the price, depending on who was working the counter. Each person guaranteed they were the one doing it correctly, even though it would be a 20.00 difference. Last time the person working the counter was also going in and out of a surgery room (didn't see him ever wash his hands, nor do I think he had time to), helping the vet during a surgery (that's what he said), while ringing me up and asking the vet about the correct pricing for food and how to ring it up properly. I would not be okay with this if it was my pet having surgery. I would want to have my vet totally focused with sanitary workers. I left thinking, I hope people don't actually bring their beloved pet her. So glad I have a highly rated, professional Vet that has always given my animal the best treatment. Read Less

Do not be fooled by the positive reviews; Hemlock Animal Hospital provides discounts if you leave a positive review. The doctor does not pay attention to customers' concerns. He does not have a friendly attitude. He is almost never available; he does not answer phones. I would never leave my pet there. Read Less

The staff at this clinic are amongst the best I have seen in the veterinary field. We were new patients with a problem and they took us in immediately and treated us and our pup as if we were long-time clients. The information we were given was clear and concise, leaving no doubt whatsoever that we had made the right decision in taking her to them. Dr. Harry was informative, but I think the thing I appreciated the most was his honesty in explaining that certain tests did not HAVE to be done, but were our choice. We have complete trust and will be taking our little one back for a much-needed surgery within the month. She will be in good hands. Thank you so much!! Read Less

Hi all animal lovers. We wanted to adopt a kitten and found this place. When we asked about where did they get these kittens and their family history like if the parent cats had some sickness etc they stopped answering us and they suddenly said the kitten we wanted to adopt was given to someone else!They didn't answer our questions and when we went to store to talk with Dr to find out what happened the receptionist said the doctor is so busy but we could actually see he was just watching us behind the window. He appeared at the front desk as soon as we left the shop and just watched us leave.It is so disrespectful. They just needed to be clear and honest. Parent cats might have some sickness or not, totally normal but you should just tell the truth, don't try to scam people!!! Seeing other reviews about this place and other people's complaints about how their newly adopted cat was sick eventually, it is obvious to me that these guys are selling poor ill cats and just care about the $$$. and if you happen to ask about their history or origin before the adoption that cat you want may suddenly be taken by someone else! Totally untrustworthy and disgusting... Read Less

A really great experience! Dr.Harry was so gentle and caring with my dog. My appointment was on time. I went in worried and found out that I had nothing to worry about. I also had his vaccinations updated while I was there. It was really affordable and I felt like we were in good hands with a caring and informative vet. Thank you! Read Less

Great experience here. High recommended. The vet was extremely friendly and upfront. Left feeling great about our desicion to come here. Dog recovered from his surgery quickly and with no complications. Not over-priced or greedy. Staff was very caring and friendly. They took a very personal interest in our pet and even recommended things to do in the area while the pet was in surgery. 10/10 for customer service. Read Less

I went here when I couldn't get an appt at another vet due to it being a week end and a last minute appointment.The male reception/ vet tech is quite lovely and nice but Dr. Harry, less so.He was rough and unfriendly with my dog and suggested, after a quick exam that my dog had an enlarged prostate, for which I'd need an x-ray, blood work and a urine test. I didn't feel comfortable with that, at which point he seemed completely done with me. He didn't explain possible causes or a moderate approach. He also suggested I at least get antibiotics for my dog.I left and called back an hour later to have the antibiotic prescription filled, out of worry for my dog. Dr. Harry got on the phone, told me the price and then said he'd give my dog 10 days' worth and if his symptoms cleared up, that I would need another 10 days' worth. This seemed odd to me. In humans, usually 10 days of antibiotics is enough. I cancelled the request and took my dog to a better vet.Turns out my dog had absolutely nothing medically wrong with him that requires meds- his body was just doing something normal for an un-neutered dog. And his prostate is not enlarged.Vets clinics such as this one make people wary of vets. To unnecessarily put my dog on antibiotics is reprehensible. Do not be fooled by the ease of getting an appointment here or the low cost of an exam. They will overcharge for medications and procedures that are completely unnecessary. Check out Acadia Vet Clinic if you actually want an honest vet you can trust. Read Less

Hemlock animal hospital are super efficient friendly and make you feel at ease I was stressed for taking my pup overseas and they made it a smooth process no worries at all they do a through check and don't rush you out happy to bring my Alfie here! Read Less

My girlfriend and I have been taking our GSD, Ember, here for about a year and a half now after we experienced some sticker shock from other vets in the area. Hemlock offered us prompt and professional service with excellent communication at a cost that was about half of what we were quoted at downtown and yaletown vets. They might not give your chihuahua the scalp massage you asked for, but they'll give you the quality service you need at the price you want. Highly recommend. Read Less

We've had the pleasure of having a good relationship with this clinic since our boys were pups. They've been quite good at managing their two very unique temperaments. They're quite accommodating and despite us rarely needing to bring them in for anything more than the annual check up, they know the boys well. One of our boys is quite uncomfortable with people, and they've come up with a workable solution for him that keeps him and everyone safe and comfortable. The location is convenient for us and has ample parking , and we can get an appointment fairly quickly. Lovely front staff for sure. Read Less

DO NOT ADOPT KITTENI'm writing this review so people who want to rescue a cat won't end up having a sick kitten..it's very hard on the poor kitten and hard on the owner going back and forth to the vet. I found Hemlock Animal Hospital through Kijiji, they advertise kittens on this website. I've been searching Spca and Vokra but no luck for over a month so this was my last option. I went there to see the kittens and they told me I need to put $100 to hold if I like to get one of them and fill out an adoption form, if I'm eligible to get it, I will pay the rest of $175 and get the kitten next day. Since they had 3 of them, I took the form and went home to talk to my husband (bec. I read some bad reviews about adopting before I went there, didn't want to decide right away.) Oh, by the way, $275 had to be paid ONLY cash. Next day, I called them and said 'I'm only 20 min away and I will pay to hold the female kitten but I have one last question.' I asked 'where did you get the kittens and how is their health background?' Their staff didn't know and he said he has to ask the doctor who brought them here, I said 'ok, then can you ask and give me a callback, if everything is ok then I will come down'. He said 'Ok, Dr. will be in the office soon' and they never called back..an hour later I called back and another person said female kitten has adopted half an hour ago. How could this happen? What happened to the process? If somebody is really there to adopt, how come you forgot that I'm waiting for your call to come and get the kitten? After I explained what happened, I asked to speak to the doctor. This person also said he will call me back, of course, nobody did. We ended up going to their clinic to understand what is going on. Their staff who supposed to call back said he is 'very sorry' no other explanation, nothing else...Dr was inside, actually looking from the window mirror, didn't bother to come out and explain the situation... whatever we asked his staff, the only thing he kept saying was 'he is sorry' with an insolent, disrespectful and far from sincerity attitude. 20 min of just saying 'sorry' that's it..can you believe??..there is no explanation of why they never called, why they give the kitten! I fail to understand why Dr didn't come out and explain what happened and told us there are 2 other kittens to adopt? They don't even mention it..and that's all because I asked 'where did you get them..what is the health background?'...combining the reviews from past about selling sick kittens and this rude and nonsense attitude the only thing I can think of is they're really selling sick kittens..probably they thought I'm somebody who had already had an awful experience and digging it that's why they never answered anything. Don't bring business to people who don't care animals or pet lovers...Horrible experience! Read Less

I recommend this vet clinic to anyone and everyone with a pet. I have two dogs, a large breed with kidney failure and a small dog. The entire staff here are fantastic, the vets take so much time to ensure you understand what's going on with your animal and that you know how to care for them. Once, we received a call to check in on our dog who had just had surgery from Dr. Harry on his day off, when the place was closed. When the large dog was diagnosed with kidney disease, they made sure we were fully comfortable with giving him fluids and let us practice with saline solution. They give the best care of any veterinary clinic I've ever been to. Read Less

Dr. Harry and Dr. Gurmeet are rock stars....have treated our dogs with the highest level of care for years....same goes for the staff. Our dogs are rescued and came with very obscure & complex health issues....They always get it right and fast, saving our furry family members any unnecessary suffering.... Not to mention Dr Harry's mad surgical skills.....the tumour removal surgery he performed on our German Shepherd gave her back an amazing quality of life for her last year's ......priceless You can use their services with the utmost of confidence .. Laura W Read Less

Terrific vet!! I am super particular about choosing anybody that cares for my dogs. Over 6 years, Dr. Harry and his team have exceeded my expectations with their kindness, understanding, compassion and devotion! Dr. Harry is an absolutely a lovely person and the best vet. The clinic is open 7 days a week and has $29 office visits. Take your pets here! Read Less

Awesome experience here! I was very worried about bringing my senior cat to the vet as he is pretty skittish around new people but he did amazingly here! The smaller exam room helped him feel safe and less exposed and the ladies who checked him did a fantastic job!! He stayed very calm the entire time even during the blood work. Dr. Harry was very kind and explained everything thoroughly. I really appreciate the amazing service from everyone at this clinic! You can tell they all really care about their clients and of course their pets! This is my go-to clinic from now on. :-) Read Less

All my friends love this veterinarian! Dr. Harry is a wonderful vet and my dogs love him too. After all, they are the best judges!  He is very kind, gentle with pets and knowledgeable. He is open 7 days a week and that has been the so helpful as dog accidents always seem to happen with the emergency vets takeover. Reasonable rates! Read Less

I felt like the staff truly loved what they were doing. You can tell that they genuinely care for and love animals. I saw Dr. Harry and he was friendly, informative, and extremely nice. He addressed all my questions and concerns, and explained everything very well. I will definitely be back with my other pets and with my dog when needed. I also would absolutely recommend others to Hemlock vets! Read Less

Never go to this vet! I adopted my cat from here and every experience with them since has been terrible. The worst of it went as follows. I was taking my cat in for a checkup and when we arrived there was a very upset couple in the waiting area. It was obvious that they had just lost their pet. When it was our turn to head to the opperating room they had a this couples dead dog strapped to a table, with his eyes still open and tongue hanging out. They gave us no warning or anything. Not only was it shocking and sad, it was unprofessional to not warn us or perhaps cover the poor guy up? The place was also straight up disgusting. There was an overflowing garbage can full of half eaten McDonalds beside the dog and trash all over the place. They also sent my cat home dripping wet after getting neutered with really some questionable stitching. I will never go back and truly think this place needs to be shut down for sanitary reasons. Read Less

Dr. Harry is a very compassionate and caring vet. I had used the same vet for many many years and when she retired I didn't know where to go. I tried a couple of other vets and was very dissatisfied but when I went to Dr. Harry, his kindness, his thorough explanations and the fair fees won me over. I'll be going there from now on. Read Less

I am very, extremely vigilant when it comes to choosing my Vet and the clinic. My best friend is a vet in Dublin and I used to work for her when she had a practice in Calgary. I am in love with my dog, Louis, who's very healthy. I randomly needed a vet in Jan/18 on a Sunday. I called Hemlock thinking they would be closed - no they weren't and they saw my dog right away.There was no way I was taking my dog to the Emerg Clinic because their charges are ridiculous. A short exam, blood taken, my dog was fine. The blood results were emailed to me in their entirety, not a summary, but the full blood panel results. My dog was fine. Then my dog was having mouth sensitivity. I went back to Hemlock in Feb/18 because Dr. Harry is amazing. As it turned out he needed a full teeth cleaning. I was expecting the charge to be well over $1K - not even close. Louis was under anesthetic, x-rays taken, two teeth removed, which couldn't be saved, more blood work and the little guy was fine. On top of the amazing price, I received another bonus for paying in cash. Today, I took poochie in to have his eye checked. Dr. Harry explained the procedure completely. I stayed in the exam room holding Louis. No problems. My dog was not uncomfortable or agitated. The examination was thorough and smooth. The price for the exam, eye drops, and a can of food was well below $100. Dr. Harry is thorough, a good vet - he will book a specialists if an issue is outside of his expertise or outside of the equipment he has on hand, Hemlock has an x-ray machine, full operating theatre and ultra-sound equipment. Dr. Harry can pretty much do anything. The exam rates are beyond reasonable. You don't need to pay $80-$120 for an exam fee. I was reading a couple of the reviews. If you feel your dog is being held too tightly or if you don't understand something that is happening, you have a voice. Dr. Harry will explain anything and everything to you. He's open to questions, the Vet Assistants are open to questions. I HIGHLY recommend Hemlock Animal Hospital. On top of the goodness at Hemlock, they have kittens for adoption. Check out the front Kitten room Read Less

This vet should be shut down for unethical practice. I adopted a kitten on Dec 26th 2017. I was told the kitten had been there for 3 days. When we got him his first shots, we were told he had fleas- is it not best practice to prophylactically treat an animal for fleas upon arrival, to prevent them spreading?  I was told I could pick him up the following day after paying $295 CASH because that is all they would accept for an adoption fee - I thought only drug deals and con artists felt strictly in cash these days. When I called the next day to confirm a time to pick my little guy up, I was put on hold and told by the vet assistant that they wanted to hold him for 2-3 more days for 'observation'. When I asked what they suspected was wrong, they repeated 'we just want to make sure he's on'. The kicker is, it was going to cost me $150 per day.... on an animal I hadn't even brought home. I explained to the vet assistant that I was a nurse and had a regular vet I would take my cat to if I felt there was cause for concern. After an almost heated conversation, they 'allowed' me to pick up my kitten at 5pm. I was given a slip of paper with what was included in the adoption fee. Included was the spaying, deworming, nail trim, 6weeks pet insurance. About a week later, I noticed my 9week old kitten had tape worms coming out of his bum. I immediately took him to my regular vet who promptly told me that it was not something that could happen in a week. When I called hemlock animal, I was told by the vet that the kitten was treated as outlined in the slip of paper given to me the day I picked him up. I was told by my regular vet, who had an excellent reputation, that the documents sent by hemlock animal hospital did not relate to the slip of paper that was given to me by hemlock animal.When I called them back regarding this, I got into a screaming match with one of the vets. The vet finally offered to give me $120 dollars to cover the cost of having to treat my new kitten, but treat my existing cat as well! I told him he could mail me a cheque or money order, but he insisted on me coming in person to hemlock animal hospital this Saturday.Granted that I haven't been by to pick up my refund yet, but I do not trust these people as far as they can be thrown. Extremely shady business practices, extremely shady vets, and from the reviews of this place in the past, extremely spotty history.Not only have I posted this here, but I have also contacted the CVBC (collage of veterinarians of BC) to let them have a look at their records and practices. Shifty shifty shifty people. Read Less

Five stars !! All of the Vets and staff at Hemlock Animal Hospital are knowledgeable and friendly. I generally see Dr. Harry (love, love him!!) but I have seen others when he was not in. I have also referred other people who have worked with different Doctors and they have been pleased. Their prices are very reasonable and they genuinely care about the dogs. Other Animal Hospitals I've been to in the Vancouver area seem to only care about the $$. They do not take the time to treat each dog as an individual. I have never felt that at Hemlock Animal Hospital. They also accommodate special needs clients. Read Less

I had such an awful experience at this place.  I brought my dog to the hospital.  She wasn't feeling well and had been puking the night before.  The doctor looked at her for 2 seconds (lifted her tail up) and told me he knew what it was (after his many many years of experience).  He said it was not good at all and she needed to go into surgery.  He told me the price of the X-ray and blood work.  I told him I wasn't comfortable with paying that amount of money with what he just told me by just looking at her butt for two seconds.  He then said "ok if you don't want to pay the price of the X-ray and blood work let's just go straight to surgery".  Then he asks "how much do you want to pay?".  I was floored.  It's not about the price I want to pay.  It's about me wanting to make sure my dog is getting to correct diagnosis and in the best hands.  I am not putting my dog straight into surgery when you don't even 100% know what it is.  As I was walking out he says to me "you come back to me when you realize that we are the cheapest place out there".  I do not recommend going here for your pet.  The vet does not care and all he cares about is how much money he can get.  Sure enough I went somewhere else and found a vet that actually cared about my dog and in much better hands. Read Less

Amazing visit, so glad and happy this is my Vet!! My dog Eleanor was chasing a stick and it punctured her tongue. She was a bloody mess. I was anxious and upset and worried. They calmed me down, treated Eleanor like gold and even called to check up. Very thorough service, at a very affordable price! Read Less

Took my dog here recently because it was an emergency and this was the closest vet. I made an appointment last minute and went there on my lunch break from work. Despite having an appointment I had to wait for around 20 ish minutes. I was told to wait in the exam room. The examination table was covered in a disgusting old towel that had stains and other animal hair all over it and there was blood on the floor. When the vet finally came in, he took a horrible, used pair of gloves from his pocket. The gloves were clearly old and were stained yellow on the fingers. During the examination, he used a rectal thermometer on my dog. Once done with the thermometer, he gave it the most pathetic wipe with a dry tissue and put it back in the drawer, to be used on the next animal. The whole experience was pretty gross and disappointing. I would absolutely not recommend this place. The initial consultation is cheap but that's only because they charge out the ass for everything else. Do not bring your pet here!! Read Less

First visit to this vet. In all honestly it is a perfectly acceptable location. I live close by and I will return. The other vet we called Granville island hospital had a 1 week wait before Ana could come on and we were worried she had aspiration pneumonia so we couldn't wait that long.  They tell you upfront what costs will be and we are shown her X-rays and consulted. The wait can be a bit long. There's not a lot of patients but just the time isn't quick. So don't come in a rush. Dr harry does his job and doesn't have a bad bedside matter as people mentioned. However I have been to some vets where they are super empathetic etc and if you need or expect that then you will notice he can be more transactional with his questions.  Regardless. I'll be back. It's close by. The reviews are harsh and it's on par with other vets Read Less

After calling 4 other vets to get my cat in, after a fall of the balcony.  I was able to get an appt with short notice.  They were friendly and attentive from the beginning.  They had a pet in before me that took longer than expected.  They continued to check in with me to ensure I was informed they would be right with me.  They took great care of Mimosa, doing exactly what they needed to and gave options in the procedures needed and didn't feel the need to pressure me into anything that I was not comfortable doing for her.  I have to go back several times to have her splint changed out.  I am confident that she is under great care with Dr. Harry. Thank you, Read Less

Brother took my dog here for multiple hotspots he had developed on his tail. Part of his tail was shaved, medicated and he was sent off. When I saw him later that evening, I noticed there was heavy scabbing lower on the base of his tail as well. Upon further inspection, it was clear the doctor had completely missed one of the hotspots (which I understand could happen as dogs are not always so cooperative at the vet). What did upset me, however, was that when I phoned the vet to let him know he had missed a spot and asked if he could shave that overlooked area as well, he was going to charge me a visitation fee and a clipping fee- again. Come on, we were just in your office and forked out the required medical fees, and then you're going to charge me again for you to finish the job?  Pet and pet owners must just look like dollar signs in his eyes. After a lengthy and unpleasant phone conversation, he begrudgingly agreed to treat the area "free of charge" but really he must have meant "since you paid for full treatment already."  All pet and pet owners deserve better than this. Read Less

I brought my dog, Aubree, here for teeth cleaning on a recommendation from a family member. Wonderful staff. Great pricing and they did a fabulous job on Aubree's teeth. They also called a few days later to check up on Aubree. It is wonderful to have a vet that has great operating hours, as well! Thanks again. Read Less

We have been going to Dr Harry for the last three years. He helped us with our two senior dogs with grace, compassion and practicality. He approached caring for the senior dogs with a transparent information process and gave us helpful guidance in decision making. When it was time to say goodbye to our Lab, Cisco, Dr Harry was kind enough to accommodate an in home euthanasia so that we could all have a more meaningful and relaxed experience. Now we have two young pups that visit the Hemlock Animal hospital and always get the best care from Dr Harry and his team. They have great long hours that make it easy to schedule an appointment and they always are friendly, helpful and keep us informed. I'm a nervous dog owner and when my chihuahua went in for teeth cleaning I was a wreck. The vet assistant called me to update me on the status of my dog almost ever hour that day, which helped calm me. He came out with sparkling teeth! The prices seem to be fair as well. We would highly recommend Hemlock Animal Hospital to anyone looking for a good vet. Read Less

The entire staff at Hemlock Animal hospital are top notch. They've always been very good to me and my furry family. All of the doctors there, especially doctor Harry have always gone above and beyond for us and their care an attentiveness are unparalleled. I would recommend the Hemlock Animal Hospital to everyone. Read Less

Watch out for this hospital! They will gouge you every chance they can! I recently had my dog put down and was charged close to $500 for the procedure and private cremation for 5lb dog! The Vet was late returning back to the clinic and the cost was never reviewed with me prior. I was so distraught with grief afterwards I didn't think to question it and just paid it with no questions. A couple days later i started to question such a high cost. I called around to 5 different hospitals in my area and the highest cost was around $300 and that was if the pet wasn't a current client and needing a consultation. My dog's passing wasn't as peaceful as i had anticipated. Once the sedation medication was given, she twitched and looked like she was gasping for air. The euthanasia med was given but then he said he needed to give more as she didn't pass quickly. So he brought in the bottle of med that was labelled euthanasia on it and drew more up. Very unprofessional! Firstly he couldn't calculate the correct amount dosage! She was a 5lb dog. The receptionist told me i could bring my case of dog food for refund. Then when I returned with the food, the vet told me no because it was special order food and my dog was only one that ate it. which i know for a fact is untrue. If pet owners are looking for a peaceful death at a reasonable cost, don't come here! I wished I had taken my dog else where. She deserved better. Read Less

All of the staff here are extremely caring and have always taken very good care of my animals. They always call to check up on my cats after they have had their annual vaccinations, or any type of medical procedure done. Jen is very friendly and I always enjoy hearing stories about her animals while I am paying my bill, or waiting to pick up my cats. I am guilty of calling to check up on one of my cats when she had dental work done, and Jen put my mind at ease by letting me know that everything had gone well and Luna was back to her normally loving self again. I have been coming to this vet since at least 2014 if not longer and I can't imagine going anywhere else now. Every experience I have had with Hemlock Animal Hospital has been a positive one. I know that when my cats get brought in, they receive amazing care from all of the staff. Read Less

The day that my cat broke it's leg was the worst of my life. I phoned Dr. Harry as soon as it happened and he told me to come in right away. I showed up and they had pain medication ready as soon as I walked in and x-rays were done straight away. Monty had to stay at the hospital for several days until he was okay to have his leg surgically repaired. After 1 week, he was able to come home. 6 months later he has made a remarkable recovery. Dr. Harry and his team at Hemlock Animal Hospital are simply amazing. They took phenomenal care of Monty and took great care of me. They accommodated all of my questions, phone calls, and visits and I have always felt taken care of by them. I cannot recommend this place enough. Monty will not go to another Vet, Hemlock is his home. Thank you all! Read Less

I adopted my cat Saldo from hemlock animal hospital over three years ago and since then he has gotten himself in trouble many times.   Hemlock has always exceeded my expectations.  Surgeries have been arranged and carried out in excellent time periods with fantastic results.  Support staff are always helpful and pleasant with great follow up if questions cannot be answered off hand.   For Saldo trust is not easily given and it is obvious he trusts Dr Harry.  The drive to and from Hemlock is the only stressful part of our visit. Read Less

My brother in laws dog got a bit sick so we took her here. The vet was super friendly and helpful. Everything went well and we left happy. Very reasonable and fair pricing. No shocks when it comes to paying. Everybody is friendly and respectful. Will use this place again if necessary. Read Less

We have been bringing our 2 bengal cats to hemlock for the past 4 years now. Even though it's a bit of a drive from where we live, we will continue to bring our cats here. Dr. Harry is one of the most compassionate vets I have encountered. He genuinely cares about the animals and doesn't try to push any additional costs/procedures on you unless he feels it's absolutely necessary. My cats hate going to the vet and I know it must be very stressful for them, but I am comforted to know that they will be very well taken care of when they arrive at hemlock. Read Less

This was the only place that would take my dog in at such short notice. I was very concerned because his stomach was hard and bloated and he clearly wasn't feeling well. The girl at the counter was great but Dr. Harry handled my dog like an object. The whole time I felt like it was just about making money rather than making my dog better. Dr. Harry wanted to do an xray despite the fact that we had just had two done 3 days prior from another vet and had them send it to him, which he said looked fine. He then recommended we give my dog an injection "to make him feel better" and "relieve pressure on his stomach". This injection turned out to be for vomiting, which I clearly stated my dog was not doing. Obviously I didn't see any changes in my dog's well-being because he wasn't vomiting anyway. I found out I was mislead by Dr. Harry when I brought my dog to an emergency clinic and I brought the invoice from Hemlock. The doctor at this new clinic suggested giving my dog a pain killer injection and I asked them if it was the same one that Hemlock gave him. She told me that one was actually for vomiting, not pain and I was furious. The injection that this doctor gave him made my dog actually feel better.My dog is still unwell but I got way more answers from the other clinic than Hemlock. All they want to do is take your money. Don't go here unless you want to be lied to and taken advantage of. Read Less

I only ever took my first dog starting as a puppy to Hemlock to see Dr. Harry. I was always pleased with their care and flexibility with appointment times. They also always followed up to check on my dog and sent email reminders for vaccinations which are helpful. After over four years of going to Hemlock, I was sad to move away to Edmonton. In the four months since leaving Hemlock I've had to take my dog to three different vets in Edmonton and now I realize just how good I had it at Hemlock! None of the clinics here had the flexibility in appointment times and force me to take time off work in order to get an appointment, plus none of them care as much! I had hemlock transfer all my pets records to the first clinic I went to thinking that they would be my new vet. Since that initial appointment my dog has had two emergencies (porcupine quills and potentially broken foot) and both times i called and they basically said they were too busy to see my dog even though we were their patient and told me to call elsewhere with no other advice or concern about my dog's health. In contrast, one night about 9 pm my dog had an allergic reaction and I called Hemlock to see if they were still open. They had the phone call forwarded to their home. Both Dr. Harry and Dr. Gurmeet drove in from home and brought their kids in order to treat my dog and only charged me the regular $25 exam fee! If that doesn't show care for their patients I don't know what does. If you want a vet that will be dependable for your pet when they need them, go to Hemlock! Read Less

I have never had a worse experience with a veterinarian in my life. I must question Dr. Harry Makkar's qualifications. He most certainly is not a personable person, but let me get to the real issues. My cat as all animals are extremely attuned to good and bad people. The reaction she had to him was shocking. Never has she been anything but loving and sweet with people, even strangers. She hissed and growled and swatted with him. It did not help that he was rough with her and the weird thing is that he acted offended and disgusted with not only me but my Cat as well. He must have recoiled and flinched a good 20 times in the 10 minutes we spent with him. Really strange behaviour for a veterinarian. Sure, his initial rates are reasonable but he will then try to push unnecessary tests and treatments on you to inflate the bill. He apparently gave my Cat subcutaneous fluids for dehydration. One minute later he brings her back out and says she's done. There was not water hump anywhere on her! It generally takes a minimum of 10 minutes to administer that to start with. For nothing I had to pay $38.00. I took her to the Spca Vet hospital a few days later for a second or real opinion and she did not behave like she did with Dr. Harry. She was sweet and purring as always. They did not gouge me and told me all the tests that Dr. Harry recommended were unnecessary! If you have options, and you do, take your beloved companion anywhere but this alleged Veterinary clinic. Hemlock Veterinary Hospital is a cruel infliction on the community and for your furry family members.bif I could, I would give ZERO STARS!Read Less

My review is a couple years old... but I had a bad experience at this vet when I was still a naive, new dog owner.I took my 3 month old puppy to see Dr. Harry as he was vomiting and diarrhea. Dr. Harry did an adequate exam, but was quite rough with such a young pup. He did a digital rectal exam which seemed extremely awkward and uncomfortable.What really struck me as odd though, was that he questioned why my 3 month old puppy wasn't neutered yet. He suggested we book his neuter at this time as well....The latest studies show that neutering/spaying a dog before their growth plates close (generally at 1-2 years of age) has negative health consequences. For a vet to suggest neutering a puppy at 3 months old.... I have to question his motives and dedication to veterinary medicine. Read Less

My experience with Dr Henry was similar to other people's reviews. I agree he is rather rough and not very compassionate. He didn't make much of an effort to get to know my new puppy or win his trust. He was late for an appointment once and seems to get frustrated when I choose to postpone certain vaccines and medications for later dates. Though he seems knowledgeable. I would agree that this place is cheaper but they will coerce you into doing unnecessary procedures/vaccines/tests instead of letting you weigh out the options and making an educated decision. Read Less

Hemlock animal hospital is great. I think it takes time to form a relationship with your Vet and Dr. Harry was no exception. The staff is very empathetic, kind, and knowledgeable - they call to remind me when my dog needs his booster shots and it is always important to ask for all the options when dealing with a sick animal.Read Less

The male doctor was very rough with my puppy, made me feel stupid for voicing my concerns and didn't even give me an opportunity to ask any of the several questions I had. He also tried to push expensive procedures on me that she did not need. He has zero bedside manner, slams doors and yells in the back room. Super unprofessional. Read Less

Entire staff is fantastic. From check-ups to more serious conditions, they have been super caring and on the ball the whole time. I've recommended them to everyone I know with pets that live in the area. Read Less

I take both my kitten, and my dog there after having adopted my kitten from the clinic. From regular to urgent appointments( my dog broke a tooth) they have been very accommodating( we were able to get an appointment within the hour!). Dr Harry takes the time to explain to you what is happening with your fur babies and him and his staff genuinely care. I had many questions and concerns with vaccinations, and he took the time to talk to me about them, and offers titer testing as well.They also are really helpful in showing you the costs of everything beforehand. Read Less

We adopted our kitten from here and ever since it's been a complete cash grab. The $240 adoption fee says it includes the Spay procedure. I just picked up my cat and was charged an additional $100 in extras. They were not made clear to my husband that they were Optional - and they led us to believe that they were necessary. $13 for a collar, $30 for another pain med right after surgery and so on. This Doctor takes advantage of people who love their animals and is simply gouging people. My other vet charged us $4 for the collar and had complete disclosure of what was optional and what was required. When I called Hemlock the girl on the phone just kept saying sorry - "I would be angry too" and "I get that you're angry". When I asked her why no one informed me that my cat wasn't supposed to eat for 12 hours before the surgery, she said "It's on the piece of paper we gave you when you adopted her 6 months ago". Really??? I'll be submitting a complaint to the BBB and posting reviews everywhere. They had an opportunity to refund my money as they completely agreed that they didn't disclose what was required to me. And yet they're doing absolutely nothing.Read Less