I have rarely wanted to go online and write any type of bad review. I completely understand the impact that it may have. But I went to Dr. Cropper a couple months ago for my dog that was throwing up blood and bile. He charged the regular high fee and did a pancreas test. He sent me home and said my dog had mild pancreatitis. Later on we sent our dog to another Vet on the north shore and they immediately did a complete lab test and were in shock at dog's condition. They said if dog was human it would be in ICU. Our dog's pancreas levels were almost 2000 and pancreas was about to rupture. Now with complete information and understanding we move ahead with lots of information on our dogs condition. I did my research and Dr. Cropper did not even check his Pancreas levels, instead charged us for a test that shows abnormal or normal. Our dog was abnormal according to test and he did no further tests. This seems to be a waste of money as you have to know what levels dog is at. Ours was at 2000 which is fatal. Dr Cropper may use outdated tests and his methods and concern was not effective. He told me day of visit if emergency on Sunday call a specific clinic. I was completely shocked as I would expect him to tell us to call him. Reviews are completely deceiving and if I were to go else where from beginning I would of saved my dog major health issues from deteriorating and spending a lot more money. By the way, after calling Hollyburn Vet Clinic and speaking with the super friendly staff, Dr. Cropper never called once to ask our dog's situation. Read Less

I have been going to Dr. Cropper with my pets since I was a little girl. I think by now I have been a client for almost 15 years. He and his incredible staff are the kindest, most accommodating people I have ever met. I trust them entirely with my animals in any situation. I have never had a single issue with them from billings to surgeries and highly recommend Hollyburn Vet to anyone I know who owns a fur baby. Read Less

Dr Cropper is incredible. He was so patient with handling my psychotic cat who gave him absolute hell. He referred me to another vet for a complex emergency surgery my cat needed and a few weeks later I got a card in the mail signed from him wishing my cat the best and hoping the surgery went well. Read Less

Dr Cropper is the best! We've been going to Hollyburn Veterinary Hospital for close to four years now (since we got our Jack Russell Terrier) and Dr. Cropper and staff are so good with the pets (and with the owners!), calm, but thorough. The staff are also well-trained and accommodating. Read Less

Dr. Cropper helped us care for our aging cat Nikko. Nikko has sadly passed away. We just received a hand written sympathy card from Neil Cropper. Thank you Neil very nice gesture and very much appreciated. Read Less

Our guinea pig Lucy was in need of medical care when a piece of hay scratched her eye and caused some swelling and an infection. We found Dr. Cropper through a friend who's known him for many years. She takes her own pets to see him, and assured us that he has plenty of experience (30+ years), including extensive knowledge of small animals. She also said he's very practical and honest, and never does nor pushes to do more than what's needed. Dr. Cropper was exactly as my friend described, and we're so thankful to have met him. When I initially called the office, it was Dr. Cropper's day off, but his staff got a hold of him and called me back with instructions to pick up Polysporin eyedrops, and give Lucy three drops per day. I was so grateful to Dr. Cropper for so kindly offering phone advice without having seen Lucy (none of the other vets I called would do this). At our visit, Dr. Cropper was kind, gentle, and patient as he thoroughly examined Lucy. My kids and I felt immediately at ease and found him to be very friendly and easy to talk to. We went back today for a one-week follow-up, and Lucy was given the all-clear! Generously, Dr. Cropper said this second appointment was no charge. During both of our visits, we saw dogs, cats, and even an elderly hamster named Miso come and go with their owners. Everyone seemed relaxed, grateful and happy. Clearly, Dr. Cropper and his staff are very much trusted and provide top-notch care. We're his newest fans, and would not hesitate to recommend him to care for any of your pets. Read Less

Our guinea pig Lucy was in need of medical care when a piece of hay scratched her eye and caused some swelling and an infection.We found Dr. Cropper through a friend who's known him for many years. She takes her own pets to see him, and assured us that he has plenty of experience (30+ years), including extensive knowledge of small animals. She also said he's very practical and honest, and never does nor pushes to do more than what's needed. Dr. Cropper was exactly as my friend described, and we're so thankful to have met him. When I initially called the office, it was Dr. Cropper's day off, but his staff got a hold of him and called me back with instructions to pick up Polysporin eyedrops, and give Lucy three drops per day. I was so grateful to Dr. Cropper for so kindly offering phone advice without having seen Lucy (none of the other vets I called would do this). At our visit, Dr. Cropper was kind, gentle, and patient as he thoroughly examined Lucy. My kids and I felt immediately at ease and found him to be very friendly and easy to talk to. We went back today for a one-week follow-up, and Lucy was given the all-clear! Generously, Dr. Cropper said this second appointment was no charge. During both of our visits, we saw dogs, cats, and even an elderly hamster named Miso come and go with their owners. Everyone seemed relaxed, grateful and happy. Clearly, Dr. Cropper and his staff are very much trusted and provide top-notch care. We're his newest fans, and would not hesitate to recommend him to care for any of your pets. Read Less

there is no one like dr.cropper- he's a lovely english vet -it seems clear to me that he is not in the vet business for money - his prices are the lowest on the entire north shore no doubt- yet his expertise and experience is irreplaceable- he has helped us tremendously with our sickly dog's health and has never tried to upsell or do unnecessary tests- he's patient, gentle and his kind of experience you just can't find often- he even calls us personally to see how our dog is doing- i just can't say enough positive things about dr.cropper- he deserves the highest rating for certain- Read Less

I moved to west vancouver last year and found hollyburn vet hospital. i take my dog and cat there. he sits you down and talks to you about your animal, wanting to know all about them. Both animals love to go there because they know they get treats and they are willing to bath my cat, as he is obese and doesn't clean himself properly. Best vet ever Read Less

I would recommend Doctor Cropper to any one who is in need of a vet. I have a rescue dog whom has a lot of metal issues, health issues and trust issues. Doctor Cropper and staff have been very patient and empathetic. Read Less

I already posted this review under Neil Cropper, the name of the Veterinarian at Hollyburn, I thought I would copy it here, in case someone searches the business name... I had an embarrassing canine dilemma, and despite throwing lots of money and time his way, my vet could not offer a solution. I called around, and Dr. Cropper said he had experience with the situation, so we made an appointment. Hollyburn Clinic is a small and not too modern facility, but the service is great. My dog loved Dr. Cropper, unusual, since she usually cowers and shakes the moment we enter an exam room. He prescribed a medication that has solved the problem, and even phoned to see how it was working/remind me to pick up more if it was. Usually a vet tech or secretary does that? No, this guy actually makes the call himself. What a gem. Read Less