Killarney Animal Hospital

Great prices, I'm amazing prices I've been charged double or more at other places and they are always available if I need them. They are amazing with my dog momo and they were just as good with her puppies. I totally recommend them 1000%. Read Less

Had a wonderful experience at Killarney. The doctor is very nice and knows what he’s doing. Brought my cat in for a spay and Dr.Mangat took the time to answer all my questions as this was my first time coming to a vet. I was also very happy with the recovery and will definitely continue coming to this clinic. Read Less

I have two dogs and I brought them to this clinic for dental cleaning. My family recently moved to the area and we were looking for a new vet. We ultimately settled on this one since it was a few minutes away from my home. I was pleasantly surprised by the initial quote for cleaning - as in my experience dental cleaning can cost an upwards of $1000 at some other clinics. However, they quoted me a far lower price, and with two dogs it was perfect and I decided to book in. The booking process was easy enough and the receptionist was helpful over the phone. I was also able to get an appointment the next day, which was ideal. I was really nervous about the procedure because I don't like the idea of my pets being under sedation, but the doctor really took the time to reassure me about all my concerns, and was knowledgeable. He even took the time to speak with me over the phone for a follow-up. Overall, I had a positive experience and will be coming back to this clinic! Read Less

Will upsell things you don't need and/or shouldn't be feeding your pet... Only got 3 stars because this is where someone brought my dog when he ran away and they were kind enough to take care of him until we could reunite. Kingsway vet clinic on Kingsway is in the area and the vet is awesome there... He has told us not to waste money on things we didn't need instead of upselling us to squeeze an extra buck out like this place does. Read Less

This "hospitable" has killed a stray cat that was brought there for neutering by overdosing the animal because they couldnt have even be bothered to weigh the animal before administering the anesthetic; and has almost killed my sister's cat because they misdiagnosed it and killed my friends dog due because they wrote him the wrong drug prescription. NEVER BRING YOUR PET HERE! Read Less

I would give this place zero stars if I could. There inability to diagnose my friend's puppy led to the dog's eventual death after thousands of dollars on wrong medications and specialized diet. We helped them pay for some of it. My cat ate some ribbon and became obstructed, had not pooped in 24 hours so we got this vet to take an x-ray. It took him and 3 techs to take the x-ray on my cat as she was scared. And this is after I brought her into the back room because the vet couldn't figure out how to pick up my cat without her jumping out of his arms. He promised that within 4 hours the radiologist would be in contact with us and would confirm the next course of action. I was syringe feeding my cat at home because I knew she was dehydrated despite the vet saying she wasn't and refusing to give her IV fluids. 7 hours later I called them and was offhandedly told that a radiologist hadn't managed to see the x-ray yet. It was late by then. The next morning we spoke with a different veterinary office that recognized correctly that this was a medical emergency and gave us a referral to Canada West. She immediately received IV fluids and spent 4 days there as they saved her. An important note, this vet office never phoned or followed up with us about the x-ray or how my cat was doing. The final straw is we caught a stray cat that we've been feeding at night for over a year with the help of a cat rescue organization. That organization brought that cat there without our knowledge to be neutered, and the poor cat died on the operating table. No exams or blood tests or pre-anesthetic tests were performed. Meaning the dosage and kind of anesthetic to use is a total guesswork gamble. Plus when the cat reacted poorly the were too incompetent to reverse the narcotic in a timely fashion. This was a young cat that was a healthy weight. He shouldn't have died. This is repeated malpractice. Read Less

Started going there after my cat went missing and ended up at Vokra, they used this animal hospital to check my cat. They are fantastic! Been 3 years now... vets and staff are so nice and helpful! Had an emergency, and the vet on call rushed from home to open early for me a couple years back. Took in 2 cutest little stray brothers and again the best service and help! They care & combined with great knowledge, the best!! Read Less

It's been a few months since we had to put our old kitty down, but we're still a bit traumatized by our Killarney experience. Being that our cat was generally terrified to leave the house at all, we'd thought we'd make her last moments less stressful by having the vet come to us. Our usual (wonderful) vet does not do house calls, so after googling around we found that Killarney would. We paid a premium to have them come over, and wish so much that we'd chosen another vet with better bedside manner and service. First, they tried to cancel our appointment two hours before their scheduled arrival. We'd had to rearrange our work schedules to find time within their operating hours in the first place, plus there's the matter of the emotional preparation to lose our pal of 17 years. They made our appointment work in the end, but were stiff and awkward when they arrived. They didn't explain much of anything, and just asked us to put her on a specific blanket so they could "wrap her up after." They said they would first inject her with a sedative, then with a drug that would stop her heart. The vet injected her with the sedative but the assistant didn't hold her down properly (and we didn't know whether we were allowed to touch her at that point). She was startled by the pain and tried to escape while the sedative kicked in. I picked her up while she passed out in my arms. We didn't realize that the sedative would knock her out completely - we thought it was maybe just to calm her for the second shot - so she was essentially already gone before we were prepared. We felt like we didn't get a chance to say a proper goodbye. The vet used the last injection, said "Sorry for your loss," and they whisked her away. We had already been charged $320 over the phone for this service. We received a condolences card from Killarney about a week later, signed in colourful pens by a bunch of receptionists we'd never met, saying that Gabe was a good boy and would be missed. Gabe was a girl. Read Less

Really great vets here. We've probably been to the most of the vets in Vancouver, but these guys have are a pleasant surprise. They don't overcharge for unnecessary procedures, which is a big pro. Good front desk team too. Read Less

Took our puppy in for shots, spaying and when she had a fractured paw from a dog park accident. Always felt well looked after and was not gouged with fees. Was recommended by the breeder we bought from and decided to go even though their location is not close to where we live. Will be going back when shots are due again. Read Less

I came to this animal hospital through VOKRA, as it was one of two in Vancouver that we could have complimentary neutering done for our two male kittens. Prior to bringing them, one of my kittens had started to experience digestive complications. I called them on Christmas Eve and asked if I should bring him in or wait until the appointment on the 29th. They said I should wait. Alright.The following are all of the negative experiences I have had with them in less than a week:1) Provided different information to me. Firstly I was told the following in regards to the neutering: no food after 10pm, drop off at 8am, pick up at 4:30pm.  Then the day before the appointment, I received a messaged with the following: no food or water after 10pm, drop off between 8 - 9:30 am, pick up at 5pm. A little confused by the mixed information, I was just glad I had the week off. Boy, that would have been annoying if i had switched my shifts to accommodate bringing them in or picking them up!2) Drop off.I got there at 8:05am to drop them off and expressed (again...) my concerns about one of the cats and his digestive issues. As they had continued for a week at that point, I figured there would be more concern. I was met with nothing of the sort - but rather a putting down of VOKRA and it's policies regarding wet food. Now I understand if you don't agree with feeding cats wet food, but to outwardly recognize that I signed off on those policies and then trying to advise me otherwise rubbed me the wrong way. Not only that, but to seemingly disregard MY concern that it could be something more serious than just his food. I even brought up that the vet my husband had seen suggested that the one might have an infection, due to nasal discharge and his sneezing. Nope. It must be his food.3) Pick-UpFinally - after what felt like forever - I got to go pick up my kittens (whom we have had only had for a couple weeks). Feeling worried and anxious about everything, I thought I would get more than I received. Walked into a completely deserted waiting room and even waited around for a couple minutes before anyone came out. There was a different girl who came this time and her attitude was almost on par with the one in the morning. She seemed very unsure of everything, even the idea of me picking up my cats. After a strange interaction, she brought my cats out in their carriers.She made no comments on how they did, what I should do to care for them, what to do if anything became infected, OR - the biggest one - how long to leave the blasted e-collars on for. As she had started to walk into the back room, I actually had to ask her these questions. Why should I be the one prompting this? She didn't know, so she went to ask the vet. I then brought up AGAIN the digestive issues. I felt so silly for being the one to have to ask about this for the third time (still without any real answers or probing into what the issues could be). She went back again to this mysterious vet I kept hearing about, hiding away in the back room. She said the vet suggested an "A/D" blend and kind of awkwardly stood there showing it to me. "Uh... so this is for digestion?" I questioned, trying to pry some information from her. "Yeah...," she answered hesitantly. Unsure of the whole thing, I quickly grabbed three large cans, paid, and left. 4) Is it wrong that I wanted to meet the vet? I used to deal with a great animal hospital in Tsawwassen with my other cats. Every single time the vet would come out and talk to me. Never did I even see this new person. Maybe I'm just missing my small town hospitality? 5) The tattoo.To add insult to injury, not only were my one cat's digestive issues unresolved, I discovered the botched tattoo in his ear. My other cat's ear is perfectly fine, by the way, totally legible. I thought, with the benefit of the doubt, that it was just caked on ink. Nope.If you're curious what the tipping point for my anger was, it was this. Oh and then I called the vet. When I called to inform them that the A/D formula was not working and that I think the tattoo was messed up and could potentially be infected, I was met with a very 'whatever' attitude. And the saddest part was that I wasn't really that surprised! Instead of expressing concern or empathizing with me, she said, "Can I call you back?" I agreed and made sure she had my phone number and not my husbands. Can you guess what happened next? You're right! She never called me back! Alright, now let's pretend this particular 'hospital' doesn't like the partnership they've formed with VOKRA. Maybe they don't agree with it's policies. That still, 100%, does not excuse the profound lack of social ineptness and lack of concern that I experience. Read Less

I have been there a couple of times now, with 2 cats.  They are always good and have not suggested any unnecessary shots etc.  I've opted to get cat leukemia shots (as we get mice sometimes) and they said straight out that it's not necessary for indoor cats.  The put up with me being stressed out and out of sorts with patience and respect.  I would recommend them in a heart beat. Read Less

I have always had a great experience here. They remember my dog by his first name and have been happy to answer any questions I've had, and treat my shy little guy with great care. They are reliable and fast with filling prescriptions as well.Read Less

Buyer beware. Cats do not need to be medicated to the point of complete loss of muscle control in order to trim nails. I was traumatized with both the bill and seeing my cat in a state where she was like dead. My cat is beside herself terrified here. Why? They have no ability to soothe a stressed animal. They have traumatized her here. She starts freaking when she smells the office. She doesn't do that at Vancouver Pet Hospital. We both like it there. They use the least amount of restraint, eg a towel or just put her on her side to trim her nails. They also groom pets. And have all vet services with caring attentive pet friendly vets and personnel. (Cheaper can actually mean more expensive.) She was so scared at Killarney that they actually had me come in the back to try and get her from their kennel to mine. I couldn't even handle her in that state. What did they do to her? Multiple bad experiences. Won't ever return. Read Less

Oh my God AVOID! Cat went there to get neutered... Developed diarrhea and ear mites shortly after returning home. Our cat had no other way to contract these 2 infections (100% indoor cat, no sick contacts in our home). Apparently this place is very unclean and they let the animals mix together in the back. Why the hell would you let animals interact at a vet? They're obviously SICK if they're there and should be separated so they don't spread contagious illnesses!!! Read Less

Brought my 2 cats here on several occasions, and they were always good experiences. I adopted my second cat from Action for Animals, and this hospital is one of the patrons to the organization. In the first week, my kitten caught an upper respiratory infection, so we made an appointment with the hospital. The doctor easily diagnosed the problem, and provided us with oral antibiotics (I believe) and a tube of eye cream. Luckily, due to the hospital's association with the organization, we left free of charge. The service they provided was swift and satisfactory.When my kitten was ready to be spayed, we came back to this hospital. We left her there for the day, and when we came back, we had to pay for a cone and 3 syringes of painkillers. They also gave us the option of microchipping or tattooing her ear (which was of course at an additional cost). I wasn't keen on giving my kitten painkillers, because she did not seem to be in pain - the surgery did not slightly slow down her hyperness, as a matter of fact - but I did not decline the medication. Perhaps they would be fine with it if I did decline? I would never know. That day, I believe I paid roughly around $60. The spay procedure was covered by the organization, and it included a complimentary nail trimming. The stiches healed quite nicely, and I actually did not feed my kitten the last syringe of painkillers. She also wiggled out of her cone within the first day, and we weren't able to put it back on her. In conclusion, we didn't make any use of the cone or the medication that we paid for. The other times I did come by was to give my kitten a nail trim.  She would not let me touch her paws, but for some odd reason she is incredibly cooperative with the assistants there. Each nail trim is $12 (for a small pet). I recently visited the hospital to give my cats vaccines. We received a complimentary examination, and the total was $60. Again, the visit was brief and adequate. I go to this location because I live close by, therefore it is extremely convenient. They also tend to be free to slide in an appointment time, even if you call last minute. Everyone is friendly here, however I would say it does take a while for them to assist you. It is understandable though, because they are busy at certain times of the day. I believe a general examination is $25, which is on the more inexpensive end, considering that other hospitals charge $50 per examination. There is nothing amazing and spectacular about this hospital, hence the 4 stars, but it is decent, and I would recommend it to others. Read Less

The receptionists are all very nice here! Very knowledgeable and helpful--the one girl who helped me was so honest and upfront, she told me we were free to refuse treatments suggested by the docs if we wanted to (just say no!), because some treatments are quite costly. But their rates are very reasonable, from consultation ($26) to nail trim (can't remember) to the many products they offer. I'm also surprised by the many negative reviews I see about Killarney Animal Hospital, but it seems like only the bad experiences are making it online. It just goes to say that each trip is different and it really depends on the situation. Also love the clinic cats Nana and Leo!! They're a gem, and so friendly as well. Read Less

I just went onto the internet to see the hours of operation and was shocked at all of these reviews. My family has been bringing all of our pets here for the last 10 years or so and we've had nothing but great experiences with the doctors and staff. One of our dogs has had numerous surgeries for many different health conditions and they've always been very gentle with her. For the most part my parents were the ones interacting with the vets however since I just got my own dog I've been taking him. I find the best way to get information is to ask. Ask what they're quoting, ask what it is with tax, ask if you could perhaps get it somehow at a lower price or if there's something your dog doesn't actually need. I think maybe the doctor's are so exposed to this information they forget that we don't fully understand what everything means. But if you don't understand something or know something it's your responsibility to ask. EVERYONE KNOWS VET BILLS ARE EXPENSIVE, ask as many questions as possible and they will be honest and open with you. They've often waived the consultation fee when I've brought in two dogs. They'll do things to help you out. I've noticed in the past year they've hired new staff that are super attentive to my dogs needs and health. And overall they're much better on customer service and having a genuine interest in getting to know you and your pet. In one instance my dog wasn't comfortable with going with the staff to the back room for her surgery so they let me put her in the kennel after putting down a fresh blanket. There I saw the back room and it was very clean like you would expect a hospital to be. I gave 4 stars because I believe there's always room for improvement, and nobody's perfect. But they're reliable and I trust them with my little baby. Read Less

I felt like I had to write a review after reading so many negative ones. I just adopted a new cat who had seen the vet at this clinic when he was rescued so I decided to go to them as they had him on file already. The staff was friendly, the doctor (a nice lady who works on the weekends) was gentle, honest, and informative.Later that day I had to take my other cat in for an emergency. Again, friendly, realistic, and informative. They clearly made decisions with my cats comfort in mind, not just making a buck off of his condition. I had to follow up his blood work with more tests the next day and as they knew I had just gone through some financial hardships they made sure to arrange bundle packages (don't know what else to call it) so I could get the treatment my cat needed at the best price. All of the staff were friendly, knowledgeable, and empathetic. This will definitely be where I go for all of my felines needs. They care about our pets and are considerate of what we go through as owners and the ones responsible for their well-being. They make sure to explain everything to the best of their ability and work with you to come up with a plan for your loved one. Read Less

I come here when I'm desperate or in case there's an emergency because this vet is close to my house. But overall, I've found the staff unskilled and unfriendly. I find they charge unfair prices and try to up sell you on vaccinations or products (sadly many vet offices are like this). Other reviewers have had this same complaint. I don't know if they care about the animals but when I've brought my dog here in the past they always recommend unnecessary things for him just to charge me, such as extra shots. Still a better clinic than ATLAS, but that isn't a high standard at all. Read Less

I've gone here 3x now, as I moved to this part of town and my former vet was too far away. The first time I came here was sadly to put down a rabbit that was very old; Dr. Leung performed the euthanasia and she was SO nice and kind. Then I had to bring my other rabbit in for stitches, and Dr. Leung did this. All the staff were so nice. The sutures popped out by the next day (not her fault; bunny skin is very fragile) so I came back in and saw Dr. Mangat. He put staples in and charged me NOTHING for this! Then I brought the bunny back in for a re-check a week later and that only cost $18! I saw in a previous review that someone found this place expensive; I can't comment on what they paid as all treatments cost different amounts, but this is probably the first time in my life I've walked through the door of a vet's and paid less than $60 for anything. The staff are all kind and amazing.I also see there's one negative review from several years ago, but it doesn't state which vet that was, so maybe that person no longer works here? Anyway, I definitely recommend this place. Read Less

The staff is awesome and the price is really reasonable. The doctors here are very thoughtful and patient (especially with many clients that are lacking common knowledge of how an animal hospital operates). As a regular, I have seen the staff and doctors dealing with many clients who, I'd have to say, are very rude and unwilling to accept necessary procedures for their pets. Their prices are so much cheaper compared to many other vets. I asked around for prices for my dog's dental and some gave me up to 4-digit price.To people who read reviews, some comments on here are very unfair. I personally think that if you're unhappy with what happened, you have the choice to go somewhere else. This clinic has been around for 20 years in the same neighbourhood for a good reason. They wouldn't be around for this long if they were not good according to some of the comments on here. And they have a really good client base including my family. They don't just choose randomly some of you to rip off. Many reasonable pets owners will agree with me. I may sound biased but who isn't. Just come and see for yourself. Read Less

I normally never write reviews but I think it is best for everyone if I tell you my experience with Killarney. I booked a dental visit for my cat without reading existing reviews. After reading the reviews, I was almost going to cancel my appointment but I thought 'maybe the reviews are wrong and I should give this place a shot'. Don't make the same mistake I did. When I called them, they gave me a quote of $140 for the dental visit which seemed reasonable. They did not include the IV in their price and they also left out taxes, so it was around 220 total. I would have shopped around more if they gave me that price. I would say that the staff was 'friendly' which is why I didn't give 1 star and I feel like they could have been worse but here's what they did wrong: - Didn't really explain the procedure and the correct price - Told me to sign the waiver without actually explaining any risks - Offered a free nail clipping but didn't actually do it - In general, they didn't really explain anything at all, they just took him, did it, and I picked him up. If I am shelling out over 200 bucks I want to know what's going on. I did get the procedure a day after I called which was good but now I understand why they weren't so busy. Please, read this review and give a different place your business. Good luck! Read Less

I brought my rabbit here to be spayed. I had been told by Dr. Anderson of Anderson Animal Hospital (see review) that my rabbit was a female. Killarney Animal hospital opened up my rabbit, without checking beforehand for certain that she was a she, only to find it was a male. My rabbit underwent in unnecessary surgery due to their lack of knowledge and assuring things were as they seem. When I asked why they did not check prior to incision they stated that it is not in their practice to check if they are told the rabbit is a certain gender. I spoke on the phone to the vet afterwards due to my concerns at my rabbit not eating or drinking only to find that I clearly knew more than the vet himself. We have now ended up in the Kitsilano animal emergency due to this Dr's incompetence. I will be reporting both this Dr and Dr Anderson to the board of veterinary medecine. Do not take your animals to either place if you love and care for them! Read Less

The first few times we came here service was good and prices were low.  Then it just got ridiculous.   My dog got her vaccinations and had an allergic reaction and started limping.  After examination, the vet didn't know what caused it and said he had to do an xray in case something was broken.  Tests were negative and he came back diagnosing her with allergic reaction to the vaccination.   He prescribed medications (pain killers and some other medications) and then sent us on our way with a $300 bill.  The next time we went here was when she had an ear infection.  He said he had to flush her ears but had to put her under before he could do it because she was moving tooMuch.  That was a $250 bill.  Outrageous prices and unnecessary sedation.  Will never go back.   Money grab. Read Less

I have been taking my fur baby here for a long time and I've had some pretty good and some mediocre experiences. Recently I brought Mocha in for some bloodwork because she has epilepsy and used to get seizures quite frequently. She takes medicine twice a day and has to do a blood test to check her phenobarbitol levels every year or so. During our last visit I met a newer doctor to the office Dr. Vinod and I was beyond impressed. Not to stereotype but a lot of the vets in Vancouver are Indian and a lot of the time I struggle to understand what they are saying, they don't smile very much and general rapport isn't very good. I've always felt kind of apprehensive about whether or not they truly care for my fur baby but Dr. Vinod was an exception. His accent is very slight which made it much easier for me to communicate with him, bedside manner was MUCH better than most vets I've been to in Vancouver. He was thorough in explaining what the blood test would be checking for. He noticed that Mocha's teeth were in pretty bad shape and recommended that I get dental done. I knew that she needed it to begin with but my sister and I thought since she is older (12 years) we don't really want to sedate her - since it's not even good for humans I hate the idea of putting her under. But when I told him my concerns he assured me that they use a gas and it is very mild and would be safe for her. He didn't try to push anything on me and didn't try to charge me left and right for minor checks like when he listened to her heart for murmurs. Before the dental came up he actually told me just to do the blood panel for Phenobarbitol instead of doing the whole geriatric panel since it costs more money. We ended up doing the Geriatric anyways because she needed the dental. I am definitely relieved to know that they brought in such a nice vet and I feel more at peace about bringing Mocha in to see him specifically. Read Less

This vet is the worse vet I have been to. When my dog was a puppy several years ago I took her to this vet thinking she was choking on a something for hours. Although friends suggested that she just had a cough and that the vet will most likely say the same I took her in to confirm. I immediately told the vet that I think she was choking and the vet after watching her cough and poking at her agreed that that was a possibility and did not even factor in that she may just have a cough. So the vet suggested 3 x-rays, and a few shots and some medicine costing almost a thousand dollars!!!! I did not think that she needed 3 x-rays so i said that I could only afford 1 which cost me almost six hundred!!!! After all this was done, the vet said that she had a cough and sold me pills. He should have known better. This vet lacks education, observation and is obviously in business by taking advantage of pet owners. How unfortunate. Does not even deserve one star. Read Less