Oak Animal Hospital
Vancouver, British Columbia
General Info
We ensure excellence by using the latest in veterinary technology, including cardiac and abdominal ultrasound, endoscopy, radiology, surgical equipment, anaesthetic monitoring, a complete in-house laboratory, dental x-rays and orthopedic surgery.
As a testament to our dedication to pet health, we have been awarded the Greater Vancouver 2005, 2006, 2007, 2008, 2009,2010,2011,2012 & the 2013 Consumer’s Choice Awards. We are also the only small animal hospital in Vancouver accredited by The American Animal Hospital Association (AAHA). AAHA is the only organization that accredits animal hospitals throughout the U.S. and Canada. AAHA-accredited hospitals voluntarily choose to be evaluated on over 900 standards in the following areas: quality of care, diagnostic & pharmacy, management, medical records and facility. Why does this matter to you? Here are a few examples of how AAHA’s standards inpact you and your pet.
•The standards require hospitals to provide diagnostice services (x-ray and laboratory) so that they can quickly and accurately diagnose your pet.
•The standards focus on the quality of care in the areas of: anaesthesia, contagious diseases, dentistry, pain management, patient care. surgery and emergency care.
•Accredited hospitals have an onsite pharmacy so they can begin treatment immediately.
•AAHA standards also require that medical records be thorough and complete which helps them to better understand your pet’s medical history and how past health issues might be impacting their current medical status.
Accreditation helps veterinary hospitals stay on the leading edge of veterinary medicine and provide the quality and range of services you and your pet deserve.
Because of the AAHA Standards Of Accreditation, you can be sure that your pet will receive top-quality care at an AAHA-accredited hosptial.
As a testament to our dedication to pet health, we have been awarded the Greater Vancouver 2005, 2006, 2007, 2008, 2009,2010,2011,2012 & the 2013 Consumer’s Choice Awards. We are also the only small animal hospital in Vancouver accredited by The American Animal Hospital Association (AAHA). AAHA is the only organization that accredits animal hospitals throughout the U.S. and Canada. AAHA-accredited hospitals voluntarily choose to be evaluated on over 900 standards in the following areas: quality of care, diagnostic & pharmacy, management, medical records and facility. Why does this matter to you? Here are a few examples of how AAHA’s standards inpact you and your pet.
•The standards require hospitals to provide diagnostice services (x-ray and laboratory) so that they can quickly and accurately diagnose your pet.
•The standards focus on the quality of care in the areas of: anaesthesia, contagious diseases, dentistry, pain management, patient care. surgery and emergency care.
•Accredited hospitals have an onsite pharmacy so they can begin treatment immediately.
•AAHA standards also require that medical records be thorough and complete which helps them to better understand your pet’s medical history and how past health issues might be impacting their current medical status.
Accreditation helps veterinary hospitals stay on the leading edge of veterinary medicine and provide the quality and range of services you and your pet deserve.
Because of the AAHA Standards Of Accreditation, you can be sure that your pet will receive top-quality care at an AAHA-accredited hosptial.
Reviews
Derek Drisdelle
18 Jun 2024
REPORT
Great vet! We were treated very well and everything was discussed. Highly recommend
Maggie Jialing Wei
9 Jul 2018
REPORT
They're so helpful and treated my baby well when she went for a spay appointment. However, I did find the sales tactic a little bit aggressive. Though, overall recommended.
Caroline Carter
20 Jun 2018
REPORT
My Shiba-Inu Barbie is a patient at Oak Animal Hospital. I love how responsive they are, their hours are great and Dr. Ong is such a caring doctor and great communicator. She always calls to check up ...
My Shiba-Inu Barbie is a patient at Oak Animal Hospital. I love how responsive they are, their hours are great and Dr. Ong is such a caring doctor and great communicator. She always calls to check up on Barbie. I recently took Barbie to another vet after moving an hour away from Vancouver but I won't make that mistake again. After the other vet couldn't figure out what was wrong, I trusted my gut and brought Barbie back to Oak Animal Hospital and to Dr. Ong who figured out the problem right away and got Barbie on a treatment plan. I trust my fur baby with Oak Animal Hospital and I'm very grateful to have a vet that cares so much about my best friend. Expert care combined with compassion is a great combo. I also really appreciate how clearly Dr. Ong explains her decisions, your pet's condition and possible treatment options. Highly recommend Dr. Ong and Oak Animal Hospital - Caroline (and Barbie).
Jade Tong
13 May 2018
REPORT
We recently adopted a cat and took her here for her check up. Dr Chow very patiently answered our questions and gave advice in areas depending on the lifestyle we were planning for our new kitty.
Paul .omstead
8 Feb 2018
REPORT
Phoned to see if they could help our guinea pig and they made appointment for next day which was great. Doctor was very helpful, understanding, accomodating, gentle and pleasant to deal with. He even ...
Phoned to see if they could help our guinea pig and they made appointment for next day which was great. Doctor was very helpful, understanding, accomodating, gentle and pleasant to deal with. He even did research before we showed up as guinea pigs are a less common pet they deal with. Would not hesitate to return.
Andrew M
9 Jan 2018
REPORT
Excellent service and the staff make you feel like they really care.
Patrick O'M
7 Jan 2018
REPORT
This used to be a very busy sometimes hectic hospital. They opened a new 24hr hospital nearby, which any Oak client can access seamlessly. This has had the pleasant effect of reducing wait times and ...
This used to be a very busy sometimes hectic hospital. They opened a new 24hr hospital nearby, which any Oak client can access seamlessly. This has had the pleasant effect of reducing wait times and the number of people in the waiting room. Vet is great, really cared about my cat, keeping the experience as calm as possible.
Josh Loewen
9 Aug 2017
REPORT
Pretty good. It's a somewhat straightforward vet. The price and service are reasonable. If you're in the neighbourhood it's a safe place to bring your pet. I've taken my cat in a few times and have no...
Pretty good. It's a somewhat straightforward vet. The price and service are reasonable. If you're in the neighbourhood it's a safe place to bring your pet. I've taken my cat in a few times and have no complaints.
Melissa Carr
6 Aug 2017
REPORT
We were unable to book an appointment with our usual vet, but luckily found Dr. Douglas at this clinic. Our dog had an ear infection and didn't want anyone touching him, but their assistant Diana was ...
We were unable to book an appointment with our usual vet, but luckily found Dr. Douglas at this clinic. Our dog had an ear infection and didn't want anyone touching him, but their assistant Diana was amazing and our dog let her hold him. They even showed and emailed me the microscope slide images that made sure they had the right meds. I feel they went beyond the necessary to make sure my dog was well cared for and we were made comfortable with treatment and cost. We will most certainly return here again.
Angelena Quagliotti
30 Jul 2017
REPORT
Found a mass on my cats leg, worried I called to make an appointment and got one the next day. They did routine exam and took a sample. They didn't push extra shots or medication and told me it would ...
Found a mass on my cats leg, worried I called to make an appointment and got one the next day. They did routine exam and took a sample. They didn't push extra shots or medication and told me it would take a week to get back the results of the sample. Few days later they called me to let me know it was just a fat cell that expanded, not tumorous and that it wasn't impacting the health of my cat. (Also I got lost on my way and ended up being late!! They're super forgiving haha)
Came back in a few weeks to get some shots done. They're incredibly friendly and passionate about my cats well being! Even explained everything in depth to help me understand better in what was going on. I'd recommend them any time. Also I didn't have to give up an organ for the bill!!
km. Chak
28 Mar 2017
REPORT
One of the best vet place that is filled with love and care for your pet and for the owner! Thank you!
Jay Holtslander
9 Jan 2017
REPORT
My first visit there I was immediately impressed with the staff and their bedside manners during a very difficult time. I wish I discovered this place sooner. Will be coming here from now on.
Nikita Purcell
31 Dec 2016
REPORT
Took my little kitten William there for his first shots and exam and they were so great. Really good with him and so nice and caring towards me and my mom. Wouldn't go anywhere else. So happy.
Jacky Wong
26 Dec 2016
REPORT
Great service, vet was patient.
Steph Brad
14 Dec 2016
REPORT
No one else I would trust with my puppers!! I'd never seen a dog get excited to go to the vet until my little Orca started going here!
Janene West
12 Dec 2016
REPORT
I've been to a few veterinary clinics in Vancouver and after some disappointment I was recommended to Oak. Even before I committed to an appointment, the service I received over the phone was welcomin...
I've been to a few veterinary clinics in Vancouver and after some disappointment I was recommended to Oak. Even before I committed to an appointment, the service I received over the phone was welcoming and accommodating. The attention, time and care the vets and techs give the animals is heartwarming and I was so pleased with the service and devotion in the clinic. Everyone there is so kind and patient, (not to mention their prices are incredibly reasonable). I'd recommend Oak Animal Hospital to anyone. Cheers!
Lorraine Carson
11 Dec 2016
REPORT
This facility and the Burrard Animal Hospital are excellent. Dr Christine Ong and the staff have always given every animal the best care.
Thank you all for the kindness you showed to Miss Bunny.
Nanci Golick Segal
6 Dec 2016
REPORT
As far as I am concerned, there is no better Animal Hospital than this one!! They have always treated my dog Ziggy with a gentle and kind manner. Ziggy has high anxiety at any vet appointments and the...
As far as I am concerned, there is no better Animal Hospital than this one!! They have always treated my dog Ziggy with a gentle and kind manner. Ziggy has high anxiety at any vet appointments and they are well aware and considerate of it. I have been to other vets before changing over to Oak Animal Hospital. I'm here to stay and highly recommend them to anyone looking for a phenomenal vet experience.
Lindsey Luckey
30 Nov 2016
REPORT
We brought our cat to Oak Animal Hospital for a check up after an incident of urinating outside the litter box. Dr.Fazeli ran a few tests to rule out any type of serious condition and called us with t...
We brought our cat to Oak Animal Hospital for a check up after an incident of urinating outside the litter box. Dr.Fazeli ran a few tests to rule out any type of serious condition and called us with the results in less than 24 hours. He explained everything and answered all of my questions. He offered a lot of simple recommendations and advice for dealing with the issue and haven't had any problems since.
Tony Chu
22 Oct 2016
REPORT
Great and informative staff!! They always take the time to explain everything so I am always informed.
Petr S
14 Oct 2016
REPORT
The vets ask a lot of questions and take a personal approach. Fair prices and great hours
Mike Carreira
30 Sep 2015
REPORT
everyone is very nice and helpful, nice clean brand new environment , i hope my little tubby won't need to go back to any vet anytime soon but if she does I will DEFINITELY be coming back here! most i...
everyone is very nice and helpful, nice clean brand new environment , i hope my little tubby won't need to go back to any vet anytime soon but if she does I will DEFINITELY be coming back here! most important part is they don't beat around the bush or BS and charge you crazy amounts after doing things without telling you. they make sure you're comfortable and aware of everything they're doing and go through the prices.
Richie Hill
21 Apr 2015
REPORT
Not only did we not receive the pretty typical, standard call the day before my dog was scheduled to be spayed, but upon returning home we noticed they had left dirty gauze in her ear (for a spay??) t...
Not only did we not receive the pretty typical, standard call the day before my dog was scheduled to be spayed, but upon returning home we noticed they had left dirty gauze in her ear (for a spay??) that could have led to an infection. I'm not talking on the outside, it took force to remove it and it caused my pup a lot of pain to do so. So we gave them the benefit of the doubt, called them to ask why. They were unable to give an explanation and requested I drive from my home in north Vancouver so they could check to make sure there wasn't any permanent damage. Upon arriving they brought my dog into the back, and without any sort of explanation I was left to wait in their reception area for over twenty minutes while I could hear my dog yelping in pain behind closed doors. Finally I got up and asked the receptionist what was going on and I was promptly put in an examination room where I was given a half assed lame apology where the veterinarian simply said "I wasn't the one who preformed the procedure" she then told me there was no irritation to which I replied "I was never asked which ear the gauze was in" which left her stumped. In conclusion, if you care at all about your pet for the love of god do not take it to these barbarians. They do not treat your pets with any decency or respect and they do a sloppy job which will most likely result in unnecessary pain and expenses at another more qualified vet.
Jesse Ruiz
9 Apr 2015
REPORT
Worst place to take a dog! Doctor Zacharias is a joke! They misdiagnosed my dog and staff contradicted each other. One said that the dog needed surgery asap while the other said surgery would be invas...
Worst place to take a dog! Doctor Zacharias is a joke! They misdiagnosed my dog and staff contradicted each other. One said that the dog needed surgery asap while the other said surgery would be invasive and nuts. Stay away from this place if you can.
Jessica Nguyen
23 Oct 2014
REPORT
I would like to give a big THANKS to Oak Animal Hospital. My 8 week old puppy that is only 1.5 pounds (toy poodle) TEDDY came to Oak Animal Hospital for a second opinion in Sept I bought Teddy from th...
I would like to give a big THANKS to Oak Animal Hospital. My 8 week old puppy that is only 1.5 pounds (toy poodle) TEDDY came to Oak Animal Hospital for a second opinion in Sept I bought Teddy from the breeder online. 5 days later he was really sick. He had vomiting and diahhrea for 48hrs prior. The hospital was able to give us a 8:30pm time slot time that day. Dr. Zacharias was the doc on duty that evening and has diagnosed Teddy with parvo virus. He was admitted to the hosp
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Please call
(604) 739-7111
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
08:00AM-20:00PM
Sunday
Sun
08:00AM-20:00PM
Popular Hours
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CLAIM IT HEREIncorrect information? Let us know
Oak Animal Hospital
Vancouver, British Columbia
General Info
We ensure excellence by using the latest in veterinary technology, including cardiac and abdominal ultrasound, endoscopy, radiology, surgical equipment, anaesthetic monitoring, a complete in-house laboratory, dental x-rays and orthopedic surgery.
As a testament to our dedication to pet health, we have been awarded the Greater Vancouver 2005, 2006, 2007, 2008, 2009,2010,2011,2012 & the 2013 Consumer’s Choice Awards. We are also the only small animal hospital in Vancouver accredited by The American Animal Hospital Association (AAHA). AAHA is the only organization that accredits animal hospitals throughout the U.S. and Canada. AAHA-accredited hospitals voluntarily choose to be evaluated on over 900 standards in the following areas: quality of care, diagnostic & pharmacy, management, medical records and facility. Why does this matter to you? Here are a few examples of how AAHA’s standards inpact you and your pet.
•The standards require hospitals to provide diagnostice services (x-ray and laboratory) so that they can quickly and accurately diagnose your pet.
•The standards focus on the quality of care in the areas of: anaesthesia, contagious diseases, dentistry, pain management, patient care. surgery and emergency care.
•Accredited hospitals have an onsite pharmacy so they can begin treatment immediately.
•AAHA standards also require that medical records be thorough and complete which helps them to better understand your pet’s medical history and how past health issues might be impacting their current medical status.
Accreditation helps veterinary hospitals stay on the leading edge of veterinary medicine and provide the quality and range of services you and your pet deserve.
Because of the AAHA Standards Of Accreditation, you can be sure that your pet will receive top-quality care at an AAHA-accredited hosptial.
As a testament to our dedication to pet health, we have been awarded the Greater Vancouver 2005, 2006, 2007, 2008, 2009,2010,2011,2012 & the 2013 Consumer’s Choice Awards. We are also the only small animal hospital in Vancouver accredited by The American Animal Hospital Association (AAHA). AAHA is the only organization that accredits animal hospitals throughout the U.S. and Canada. AAHA-accredited hospitals voluntarily choose to be evaluated on over 900 standards in the following areas: quality of care, diagnostic & pharmacy, management, medical records and facility. Why does this matter to you? Here are a few examples of how AAHA’s standards inpact you and your pet.
•The standards require hospitals to provide diagnostice services (x-ray and laboratory) so that they can quickly and accurately diagnose your pet.
•The standards focus on the quality of care in the areas of: anaesthesia, contagious diseases, dentistry, pain management, patient care. surgery and emergency care.
•Accredited hospitals have an onsite pharmacy so they can begin treatment immediately.
•AAHA standards also require that medical records be thorough and complete which helps them to better understand your pet’s medical history and how past health issues might be impacting their current medical status.
Accreditation helps veterinary hospitals stay on the leading edge of veterinary medicine and provide the quality and range of services you and your pet deserve.
Because of the AAHA Standards Of Accreditation, you can be sure that your pet will receive top-quality care at an AAHA-accredited hosptial.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:00AM-20:00PM
Sunday
08:00AM-20:00PM
Popular Hours
No data for Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Derek Drisdelle
18 Jun 2024
Great vet! We were treated very well and everything was discussed. Highly recommend
Maggie Jialing Wei
9 Jul 2018
They're so helpful and treated my baby well when she went for a spay appointment. However, I did find the sales tactic a little bit aggressive. Though, overall recommended.
Caroline Carter
20 Jun 2018
My Shiba-Inu Barbie is a patient at Oak Animal Hospital. I love how responsive they are, their hours are great and Dr. Ong is such a caring doctor and great communicator. She always calls to check up ...
My Shiba-Inu Barbie is a patient at Oak Animal Hospital. I love how responsive they are, their hours are great and Dr. Ong is such a caring doctor and great communicator. She always calls to check up on Barbie. I recently took Barbie to another vet after moving an hour away from Vancouver but I won't make that mistake again. After the other vet couldn't figure out what was wrong, I trusted my gut and brought Barbie back to Oak Animal Hospital and to Dr. Ong who figured out the problem right away and got Barbie on a treatment plan. I trust my fur baby with Oak Animal Hospital and I'm very grateful to have a vet that cares so much about my best friend. Expert care combined with compassion is a great combo. I also really appreciate how clearly Dr. Ong explains her decisions, your pet's condition and possible treatment options. Highly recommend Dr. Ong and Oak Animal Hospital - Caroline (and Barbie).
Jade Tong
13 May 2018
We recently adopted a cat and took her here for her check up. Dr Chow very patiently answered our questions and gave advice in areas depending on the lifestyle we were planning for our new kitty.
Paul .omstead
8 Feb 2018
Phoned to see if they could help our guinea pig and they made appointment for next day which was great. Doctor was very helpful, understanding, accomodating, gentle and pleasant to deal with. He even ...
Phoned to see if they could help our guinea pig and they made appointment for next day which was great. Doctor was very helpful, understanding, accomodating, gentle and pleasant to deal with. He even did research before we showed up as guinea pigs are a less common pet they deal with. Would not hesitate to return.
Andrew M
9 Jan 2018
Excellent service and the staff make you feel like they really care.
Patrick O'M
7 Jan 2018
This used to be a very busy sometimes hectic hospital. They opened a new 24hr hospital nearby, which any Oak client can access seamlessly. This has had the pleasant effect of reducing wait times and ...
This used to be a very busy sometimes hectic hospital. They opened a new 24hr hospital nearby, which any Oak client can access seamlessly. This has had the pleasant effect of reducing wait times and the number of people in the waiting room. Vet is great, really cared about my cat, keeping the experience as calm as possible.
Josh Loewen
9 Aug 2017
Pretty good. It's a somewhat straightforward vet. The price and service are reasonable. If you're in the neighbourhood it's a safe place to bring your pet. I've taken my cat in a few times and have no...
Pretty good. It's a somewhat straightforward vet. The price and service are reasonable. If you're in the neighbourhood it's a safe place to bring your pet. I've taken my cat in a few times and have no complaints.
Melissa Carr
6 Aug 2017
We were unable to book an appointment with our usual vet, but luckily found Dr. Douglas at this clinic. Our dog had an ear infection and didn't want anyone touching him, but their assistant Diana was ...
We were unable to book an appointment with our usual vet, but luckily found Dr. Douglas at this clinic. Our dog had an ear infection and didn't want anyone touching him, but their assistant Diana was amazing and our dog let her hold him. They even showed and emailed me the microscope slide images that made sure they had the right meds. I feel they went beyond the necessary to make sure my dog was well cared for and we were made comfortable with treatment and cost. We will most certainly return here again.
Angelena Quagliotti
30 Jul 2017
Found a mass on my cats leg, worried I called to make an appointment and got one the next day. They did routine exam and took a sample. They didn't push extra shots or medication and told me it would ...
Found a mass on my cats leg, worried I called to make an appointment and got one the next day. They did routine exam and took a sample. They didn't push extra shots or medication and told me it would take a week to get back the results of the sample. Few days later they called me to let me know it was just a fat cell that expanded, not tumorous and that it wasn't impacting the health of my cat. (Also I got lost on my way and ended up being late!! They're super forgiving haha)
Came back in a few weeks to get some shots done. They're incredibly friendly and passionate about my cats well being! Even explained everything in depth to help me understand better in what was going on. I'd recommend them any time. Also I didn't have to give up an organ for the bill!!
km. Chak
28 Mar 2017
One of the best vet place that is filled with love and care for your pet and for the owner! Thank you!
Jay Holtslander
9 Jan 2017
My first visit there I was immediately impressed with the staff and their bedside manners during a very difficult time. I wish I discovered this place sooner. Will be coming here from now on.
Nikita Purcell
31 Dec 2016
Took my little kitten William there for his first shots and exam and they were so great. Really good with him and so nice and caring towards me and my mom. Wouldn't go anywhere else. So happy.
Jacky Wong
26 Dec 2016
Great service, vet was patient.
Steph Brad
14 Dec 2016
No one else I would trust with my puppers!! I'd never seen a dog get excited to go to the vet until my little Orca started going here!
Janene West
12 Dec 2016
I've been to a few veterinary clinics in Vancouver and after some disappointment I was recommended to Oak. Even before I committed to an appointment, the service I received over the phone was welcomin...
I've been to a few veterinary clinics in Vancouver and after some disappointment I was recommended to Oak. Even before I committed to an appointment, the service I received over the phone was welcoming and accommodating. The attention, time and care the vets and techs give the animals is heartwarming and I was so pleased with the service and devotion in the clinic. Everyone there is so kind and patient, (not to mention their prices are incredibly reasonable). I'd recommend Oak Animal Hospital to anyone. Cheers!
Lorraine Carson
11 Dec 2016
This facility and the Burrard Animal Hospital are excellent. Dr Christine Ong and the staff have always given every animal the best care.
Thank you all for the kindness you showed to Miss Bunny.
Nanci Golick Segal
6 Dec 2016
As far as I am concerned, there is no better Animal Hospital than this one!! They have always treated my dog Ziggy with a gentle and kind manner. Ziggy has high anxiety at any vet appointments and the...
As far as I am concerned, there is no better Animal Hospital than this one!! They have always treated my dog Ziggy with a gentle and kind manner. Ziggy has high anxiety at any vet appointments and they are well aware and considerate of it. I have been to other vets before changing over to Oak Animal Hospital. I'm here to stay and highly recommend them to anyone looking for a phenomenal vet experience.
Lindsey Luckey
30 Nov 2016
We brought our cat to Oak Animal Hospital for a check up after an incident of urinating outside the litter box. Dr.Fazeli ran a few tests to rule out any type of serious condition and called us with t...
We brought our cat to Oak Animal Hospital for a check up after an incident of urinating outside the litter box. Dr.Fazeli ran a few tests to rule out any type of serious condition and called us with the results in less than 24 hours. He explained everything and answered all of my questions. He offered a lot of simple recommendations and advice for dealing with the issue and haven't had any problems since.
Tony Chu
22 Oct 2016
Great and informative staff!! They always take the time to explain everything so I am always informed.
Petr S
14 Oct 2016
The vets ask a lot of questions and take a personal approach. Fair prices and great hours
Mike Carreira
30 Sep 2015
everyone is very nice and helpful, nice clean brand new environment , i hope my little tubby won't need to go back to any vet anytime soon but if she does I will DEFINITELY be coming back here! most i...
everyone is very nice and helpful, nice clean brand new environment , i hope my little tubby won't need to go back to any vet anytime soon but if she does I will DEFINITELY be coming back here! most important part is they don't beat around the bush or BS and charge you crazy amounts after doing things without telling you. they make sure you're comfortable and aware of everything they're doing and go through the prices.
Richie Hill
21 Apr 2015
Not only did we not receive the pretty typical, standard call the day before my dog was scheduled to be spayed, but upon returning home we noticed they had left dirty gauze in her ear (for a spay??) t...
Not only did we not receive the pretty typical, standard call the day before my dog was scheduled to be spayed, but upon returning home we noticed they had left dirty gauze in her ear (for a spay??) that could have led to an infection. I'm not talking on the outside, it took force to remove it and it caused my pup a lot of pain to do so. So we gave them the benefit of the doubt, called them to ask why. They were unable to give an explanation and requested I drive from my home in north Vancouver so they could check to make sure there wasn't any permanent damage. Upon arriving they brought my dog into the back, and without any sort of explanation I was left to wait in their reception area for over twenty minutes while I could hear my dog yelping in pain behind closed doors. Finally I got up and asked the receptionist what was going on and I was promptly put in an examination room where I was given a half assed lame apology where the veterinarian simply said "I wasn't the one who preformed the procedure" she then told me there was no irritation to which I replied "I was never asked which ear the gauze was in" which left her stumped. In conclusion, if you care at all about your pet for the love of god do not take it to these barbarians. They do not treat your pets with any decency or respect and they do a sloppy job which will most likely result in unnecessary pain and expenses at another more qualified vet.
Jesse Ruiz
9 Apr 2015
Worst place to take a dog! Doctor Zacharias is a joke! They misdiagnosed my dog and staff contradicted each other. One said that the dog needed surgery asap while the other said surgery would be invas...
Worst place to take a dog! Doctor Zacharias is a joke! They misdiagnosed my dog and staff contradicted each other. One said that the dog needed surgery asap while the other said surgery would be invasive and nuts. Stay away from this place if you can.
Jessica Nguyen
23 Oct 2014
I would like to give a big THANKS to Oak Animal Hospital. My 8 week old puppy that is only 1.5 pounds (toy poodle) TEDDY came to Oak Animal Hospital for a second opinion in Sept I bought Teddy from th...
I would like to give a big THANKS to Oak Animal Hospital. My 8 week old puppy that is only 1.5 pounds (toy poodle) TEDDY came to Oak Animal Hospital for a second opinion in Sept I bought Teddy from the breeder online. 5 days later he was really sick. He had vomiting and diahhrea for 48hrs prior. The hospital was able to give us a 8:30pm time slot time that day. Dr. Zacharias was the doc on duty that evening and has diagnosed Teddy with parvo virus. He was admitted to the hosp
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know