This clinic is located in the middle of nowhere, with a rather plain and humble exterior look that may make one think this might be a third world animal clinic. However, you don't judge a book by its ... Read More
This clinic is located in the middle of nowhere, with a rather plain and humble exterior look that may make one think this might be a third world animal clinic. However, you don't judge a book by its cover, and as you enter into it, it turns out to be much better than I had imagined. It is clean in the lobby, the receptionists are passably friendly and attentive, and the lab behind the front desk looks well equipped, techy, and organized. There is no odour, no barking or screaming, just staff chattering mildly. The veterinarian, his student, and the technician struck me as professional, friendly, and patient, also playing the role of an oral heath educator, which I appreciated very much. I see many pet owners complain about the high costs at this clinic. Yes, the bill has exceeded my expectation, and none of the staff seemed to have any sympathy or empathy toward the client who struggles with financial burden and their deep love for their furry kid. Maybe their charges are reasonable, maybe overpriced--I'm no expert to make any judgement, but what I want to share with other pet owners is if you don't have a big wage, and if you are under the pressure of rent, mortgage, or special levy, then this place is, sadly, not for you. I wish that all furry family members in BC, regardless of the economic status of their owners, had the right to receive the dental care provided at this place. I do not want to see only wealthier pet owners can give their pets a better and longer life, while financially challenged ones have to see their pets losing all their teeth and suffering from diseases. Read Less