Mckenzie Veterinary Services
Victoria, British Columbia
General Info
Animal lovers seeking local veterinary support recognize Mckenzie Veterinary Services as a familiar presence due to its operations from Victoria. The clinic’s strategic placement within British Columbia enables pet owners from surrounding areas to obtain regular veterinary services. Services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. Mckenzie Veterinary Services establishes a serene organized environment which reduces stress levels for both pets and their owners. The veterinary team across Victoria manages an extensive range of medical requirements that include dermatological conditions, dental problems, and mobility issues. The clinic's proficiency extends beyond standard wellness visits and preventive plans to include the management of urgent medical conditions such as infections and digestive disturbances. The people of British Columbia frequently depend on Mckenzie Veterinary Services to help them through challenging diagnoses and to care for their aging pets with chronic conditions. Visitors frequently comment on the clinic’s communication style which stands out as clear kind and easy to understand. Pet owners gain assurance through the choices they make for their animals because of this support system. Numerous clients maintain long-term relationships due to perceived consistent service delivery which allows trust-building over extended periods. The staff's knowledge of both common and complex veterinary topics enables them to effectively guide long-term care. Mckenzie Veterinary Services experiences ongoing expansion because increasing numbers of pet owners relocate to the Victoria area while others seek nearby veterinary care. Through its active participation in the local pet community the clinic establishes a network that promotes both responsible ownership and attentive animal care. An established practice in British Columbia stands as a dependable option for those seeking both routine and responsive veterinary care. The presence of Mckenzie Veterinary Services clinic in Victoria and surrounding British Columbia regions receives frequent appreciation from local residents. The necessity for straightforward compassionate veterinary care remains constant among new pet owners seeking advice and longtime clients managing special conditions. Such practices enable community members to perform their fundamental societal duties.
Services
Surgery
Reviews
Sylvia P.
21 Feb 2019
REPORT
I took my diabetic dog to this clinic a couple of years ago and was totally disappointed in that they could not regulate the amount of Insulin my dog needed. After many visits and phone calls and stre...
I took my diabetic dog to this clinic a couple of years ago and was totally disappointed in that they could not regulate the amount of Insulin my dog needed. After many visits and phone calls and stress on both me and my dog I finally took my dog to another vet. He immediately found the reason andMy dog was stabilized shortly after. I recommend they learn more about treating dogs with diabetes!
Shona Blackwood
3 Jul 2018
REPORT
Best place to bring your fur baby. I've been taking my dog here for the last 6 years and I've never had a bad experience like I have at other veterinary clinics. I recommend taking your pet here as th...
Best place to bring your fur baby. I've been taking my dog here for the last 6 years and I've never had a bad experience like I have at other veterinary clinics. I recommend taking your pet here as they truly care about your animals well being.
Kat Bricker
30 Jun 2018
REPORT
The Practitioners and Staff members are professional in providing terrific service, information and guidance for my pets. Each time I come in for an appointment, the staff are welcoming and respectfu...
The Practitioners and Staff members are professional in providing terrific service, information and guidance for my pets. Each time I come in for an appointment, the staff are welcoming and respectful to each and every client.
April T.
25 May 2018
REPORT
I am a huge worry wart when it comes to my cat, Leanne.She is 15 and getting older so I was very worried about bringing her in for a check up.Dr Sarah MacNaughton, is a wonderful vet!!!! She was extre...
I am a huge worry wart when it comes to my cat, Leanne.She is 15 and getting older so I was very worried about bringing her in for a check up.Dr Sarah MacNaughton, is a wonderful vet!!!! She was extremely patient (with me and my cat) and gave over the top care explaining everything quite thoroughly.When the time came for me to bring my cat in for dental cleaning and surgery she highly recommended Dr Diane Cruickshank.My Leanne, ended up having a terrible mouth condition and needed quite a few teeth removed.Dr Cruickshank called me and explained everything thoroughly before starting anything.My sweet little Leanne is now home healing and her after care is easy. The pricing at this clinic is very reasonable (every detail is priced out) and all the staff are very patient and care a lot about your pet.
Yawen Zhuang
21 May 2018
REPORT
Worst experience ever! After two surgeries and I paid 1000 dollar, My dog’s eye is still not fixed and the doctor said I have to pay another 1000 redo the eye surgery for third times, is totally a tor...
Worst experience ever! After two surgeries and I paid 1000 dollar, My dog’s eye is still not fixed and the doctor said I have to pay another 1000 redo the eye surgery for third times, is totally a torture for my dog. Never recommend！By the way, the doctor is dr. Rae.
Jillian Appelman
16 May 2018
REPORT
Terrible experience; overcharged and undervalued as a customer. New puppy had multiple small illnesses and they wanted to charge me a full exam fee every time I had to return (even though some illnes...
Terrible experience; overcharged and undervalued as a customer. New puppy had multiple small illnesses and they wanted to charge me a full exam fee every time I had to return (even though some illnesses were noticed on original exam fee, not treated and later escalated). One receptionist was incredibly rude. Told me repeatedly she would be very happy to transfer my file to another vet clinic (in a tone that suggested my business was not valued). I've moved clinics and I'm thrilled.
James McAllister
10 Apr 2018
REPORT
Most of the time I call I get put on hold till it tells me to try again later. This has happened at least five times. Every time I get through they want me to bring my cat or dog in to see the vet, ev...
Most of the time I call I get put on hold till it tells me to try again later. This has happened at least five times. Every time I get through they want me to bring my cat or dog in to see the vet, even for things like flea medication renewal. The vets are good but you really can tell they're maximising billings.
Cher Don
16 Mar 2018
REPORT
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a b...
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a busy Saturday. Muffin can be very shy and hasn't had many vet experiences, but Dr Hockley was so good with him. He has made a full recovery and then some and we will most definitely be back for future checkups.
C D
16 Mar 2018
REPORT
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a b...
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a busy Saturday. Muffin can be very shy and hasn't had many vet experiences, but Dr Hockley was so good with him. He has made a full recovery and then some and we will most definitely be back for future checkups.
Amber Fox
15 Mar 2018
REPORT
The level of detail and care that goes into everything that is done at McKenzie Vets is unparalleled. I have been so impressed with how genuine and thoughtful the vets and ownership is, including in h...
The level of detail and care that goes into everything that is done at McKenzie Vets is unparalleled. I have been so impressed with how genuine and thoughtful the vets and ownership is, including in handling an issue that came up. It was resolved swiftly and I have no hesitation in continuing to bring my pets here and recommending McKenzie Vets as the best veterinary practice I've ever worked with.
Mark Coldicutt
25 Feb 2018
REPORT
What an excellent Vet service. Kind compassionate staff. When my cat is next sick he will be going there. I highly recommend this clinic...
Kimberly Wilson
12 Jan 2018
REPORT
After years of thinking it was easiest to just stay at the same vet I was very unhappy. My rescue dog was never treated very great here. They came across extremely opinionated and made me feel like me...
After years of thinking it was easiest to just stay at the same vet I was very unhappy. My rescue dog was never treated very great here. They came across extremely opinionated and made me feel like me and my dog weren't good enough for them. We were made out to be a nuisance. Never felt welcome in the lobby and there was zero respect or patience for my girl who isn't yet socialized. Being a rescue who's afraid of other dogs and freaks out of can't have her in a lobby full of dogs, they didn't like this. They were rude when I wanted to stand outside to wait to be called in. Even though we were right there at the window. They also ignored all my emails with complaints and continue to send me reminders even though I've told them. I will never return and wish not to be contacted. I've switched vets.
Sinasterone Sinasterone
12 May 2017
REPORT
We had our lovely little girl Lilly there 2 days ago to be spayed. The complex we live in demands it, I was quite against it. on day 2 she is back to her old self, We have not even had to keep her con...
We had our lovely little girl Lilly there 2 days ago to be spayed. The complex we live in demands it, I was quite against it. on day 2 she is back to her old self, We have not even had to keep her cone on she could care less about the stitches.
Adam Jonathan Con
4 May 2017
REPORT
We moved to Victoria from the United States. If you are reading this looking for a vet; this will hopefully help make your decision. We had Dr. Anne Signorella as our vet. She was always kind and gent...
We moved to Victoria from the United States. If you are reading this looking for a vet; this will hopefully help make your decision. We had Dr. Anne Signorella as our vet. She was always kind and gentle with our dog Molly. During our recent end-of-life decision Dr. Signorella was right there to support us to the end. We've had many vets but this was the most outstanding. Your beloved pet will be in the best of hands.
Erin C.
26 Mar 2017
REPORT
Dr Nicole is amazing!! My kitty had to have surgery 2 weeks ago for bladder stones and she was amazing!!! She calls you personally to check how things are going. My cats incision is healing amazingly....
Dr Nicole is amazing!! My kitty had to have surgery 2 weeks ago for bladder stones and she was amazing!!! She calls you personally to check how things are going. My cats incision is healing amazingly... Dr Nicole should do plastic surgery! The scarring looks so minimal already.
callisto rivers
21 Feb 2017
REPORT
I came home after work (7:30pm) to find my cat, not acting like my cat. I knew something was wrong. I knew there were few options at this hour. After a call at 8 to the clinic, we came in for emergen...
I came home after work (7:30pm) to find my cat, not acting like my cat. I knew something was wrong. I knew there were few options at this hour. After a call at 8 to the clinic, we came in for emergency walk-in. The care and compassion Chai and I received was way more than I expected. The Vet was honest with his condition and what could or could not happen and gave me several options with his well being at heart. Never mind that Dr.Michelle and her assistant stayed well past 10pm saving my cat. We are not out of the woods yet but tonight showed me that some people really do care about the animals and the gift they have and it showed tonight.
Spencer Y.
29 Jan 2017
REPORT
The best Vet in Victoria! We take both of our kitties to this place whenever needed. Extremely helpful and friendly staff. Also they don't try to sell you things you don't need. Highly recommend. You ...
The best Vet in Victoria! We take both of our kitties to this place whenever needed. Extremely helpful and friendly staff. Also they don't try to sell you things you don't need. Highly recommend. You can trust them with your loved animals!
Stevie L.
10 Jan 2017
REPORT
Have been going to Mackenzie vet for years with our family dog and now with my own dog...have been 3 times in the last 2 years and have to say I'm not impressed. Vet staff are great and friendly but t...
Have been going to Mackenzie vet for years with our family dog and now with my own dog...have been 3 times in the last 2 years and have to say I'm not impressed. Vet staff are great and friendly but the front desk staff are rude and unwelcoming. Phone calls are answered with short one word answers and sound irritated with any questions asked. In the store the staff at the desk don't welcome you through the door and are abrupt and rude when asking questions. On all 3 occasions the last two years I have been disappointed as a long term customer. I will be removing both pets from Mackenzie and finding a different vet that values their customers! Vet visits are always expensive and I will be taking my money where I feel valued as a customer!
cleo gagner
21 Dec 2016
REPORT
Absolutely the best vet clinic I have ever encountered. I happened to discover this place simply due to their weekend hours. I am so grateful I found them! Every single person in this clinic cares fo...
Absolutely the best vet clinic I have ever encountered. I happened to discover this place simply due to their weekend hours. I am so grateful I found them! Every single person in this clinic cares for animals and it shows. Very compassionate staff especially the vets - I got to interact with several, all knowledgeable, skilled and very kind! I am definitely a life time client.
me yesme
19 Dec 2016
REPORT
I like this place; Vets are nice and knowledgeable. I always feel like my dog is well treated there. It is more expensive then other vets Ive seen One area they could work on is reception. Certain re...
I like this place; Vets are nice and knowledgeable. I always feel like my dog is well treated there. It is more expensive then other vets Ive seen One area they could work on is reception. Certain receptionists ( Definitely not all of them ) need to learn some manners! I'm almost at a point that I may consider switching vets because every time I called I hang up a little upset! Don't be angry if I call to ask about how long a certain surgery is expected to last! It's a legitimate question. Oh and please don't start humming on the phone when I ask questions! That is INSANELY rude!! I really hope this will get better because I really wanna keep seeing the awesome vets that they have there!
Colette Nowak
21 Nov 2016
REPORT
We had an excellent visit with Dr. Tom at McKenzie Veterinary Services. The new allergy medication he prescribed for Reba has been wonderful. Reba feels better than she has felt in years. Fingers cros...
We had an excellent visit with Dr. Tom at McKenzie Veterinary Services. The new allergy medication he prescribed for Reba has been wonderful. Reba feels better than she has felt in years. Fingers crossed that the new medication continues to work this well for her.
Natalie Peterson
1 Nov 2016
REPORT
I used to love this place but the last few visits have really shown me they care more about money than my pets. They also have an "emergency" fee that is double what a regular vet visit is if you brin...
I used to love this place but the last few visits have really shown me they care more about money than my pets. They also have an "emergency" fee that is double what a regular vet visit is if you bring your pet in last minute. This is the only vet that is not an emergency vet clinic that has done this. They are no better than central who also takes advantage of the fact that you love your pet and will pay what needs to be paid. I will not be going back.
V G.
18 Jul 2016
REPORT
Good vets, but add 50% to any estimate they give you. Every time we have gone there, they have always been significantly higher than the estimated given during the exam.
Aren H.
11 Apr 2016
REPORT
I started coming a few weeks ago. I am happy with the vet Malcolm but have to say I am disappointed by the support staff. Customer service is key in this role and there is a lack of empathy, friendlin...
I started coming a few weeks ago. I am happy with the vet Malcolm but have to say I am disappointed by the support staff. Customer service is key in this role and there is a lack of empathy, friendliness and listening skills. Vet visits can be stressful for people with fur babies that are going through things they cannot tell us what's wrong!I do however want to point out one person in particular that I was super impressed with. Jessica was not only sweet and understanding she went out of her way to help me out when I was dealing with a stressful situation. If it wasn't for her I would have probably found another vet!
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FAQs
Where is Mckenzie Veterinary Services located?
Mckenzie Veterinary Services is located at 3888 Carey Rd, Victoria, British Columbia V8Z 4C9. It's easily accessible to pet owners in the Victoria area and surrounding communities.
What time does Mckenzie Veterinary Services open and close each day?
Mckenzie Veterinary Services is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. On Sundays, it's open 08:00 AM to 17:00 PM.
Is Mckenzie Veterinary Services open on Saturdays?
Yes, Mckenzie Veterinary Services is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
How can I book an appointment at Mckenzie Veterinary Services?
You can book an appointment online with Mckenzie Veterinary Services via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Mckenzie Veterinary Services offer?
Mckenzie Veterinary Services in Victoria offers a range of veterinary services, including Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Mckenzie Veterinary Services?
Mckenzie Veterinary Services provides spaying and neutering services for pets. Their veterinary team in Victoria has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
8:00 AM – 6:00 PM
Tuesday
Tue
8:00 AM – 6:00 PM
Wednesday
Wed
8:00 AM – 6:00 PM
Thursday
Thu
8:00 AM – 6:00 PM
Friday
Fri
8:00 AM – 6:00 PM
Saturday
Sat
8:00 AM – 5:00 PM
Sunday
Sun
8:00 AM – 5:00 PM
Popular Hours
No data for Tuesday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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Mckenzie Veterinary Services
Victoria, British Columbia
3888 Carey Rd
Victoria British Columbia V8Z 4C9
General Info
Animal lovers seeking local veterinary support recognize Mckenzie Veterinary Services as a familiar presence due to its operations from Victoria. The clinic’s strategic placement within British Columbia enables pet owners from surrounding areas to obtain regular veterinary services. Services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. Mckenzie Veterinary Services establishes a serene organized environment which reduces stress levels for both pets and their owners. The veterinary team across Victoria manages an extensive range of medical requirements that include dermatological conditions, dental problems, and mobility issues. The clinic's proficiency extends beyond standard wellness visits and preventive plans to include the management of urgent medical conditions such as infections and digestive disturbances. The people of British Columbia frequently depend on Mckenzie Veterinary Services to help them through challenging diagnoses and to care for their aging pets with chronic conditions. Visitors frequently comment on the clinic’s communication style which stands out as clear kind and easy to understand. Pet owners gain assurance through the choices they make for their animals because of this support system. Numerous clients maintain long-term relationships due to perceived consistent service delivery which allows trust-building over extended periods. The staff's knowledge of both common and complex veterinary topics enables them to effectively guide long-term care. Mckenzie Veterinary Services experiences ongoing expansion because increasing numbers of pet owners relocate to the Victoria area while others seek nearby veterinary care. Through its active participation in the local pet community the clinic establishes a network that promotes both responsible ownership and attentive animal care. An established practice in British Columbia stands as a dependable option for those seeking both routine and responsive veterinary care. The presence of Mckenzie Veterinary Services clinic in Victoria and surrounding British Columbia regions receives frequent appreciation from local residents. The necessity for straightforward compassionate veterinary care remains constant among new pet owners seeking advice and longtime clients managing special conditions. Such practices enable community members to perform their fundamental societal duties.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:00AM-17:00PM
Sunday
08:00AM-17:00PM
Popular Hours
No data for Tuesday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Surgery
Reviews
Sylvia P.
21 Feb 2019
I took my diabetic dog to this clinic a couple of years ago and was totally disappointed in that they could not regulate the amount of Insulin my dog needed. After many visits and phone calls and stre...
I took my diabetic dog to this clinic a couple of years ago and was totally disappointed in that they could not regulate the amount of Insulin my dog needed. After many visits and phone calls and stress on both me and my dog I finally took my dog to another vet. He immediately found the reason andMy dog was stabilized shortly after. I recommend they learn more about treating dogs with diabetes!
Shona Blackwood
3 Jul 2018
Best place to bring your fur baby. I've been taking my dog here for the last 6 years and I've never had a bad experience like I have at other veterinary clinics. I recommend taking your pet here as th...
Best place to bring your fur baby. I've been taking my dog here for the last 6 years and I've never had a bad experience like I have at other veterinary clinics. I recommend taking your pet here as they truly care about your animals well being.
Kat Bricker
30 Jun 2018
The Practitioners and Staff members are professional in providing terrific service, information and guidance for my pets. Each time I come in for an appointment, the staff are welcoming and respectfu...
The Practitioners and Staff members are professional in providing terrific service, information and guidance for my pets. Each time I come in for an appointment, the staff are welcoming and respectful to each and every client.
April T.
25 May 2018
I am a huge worry wart when it comes to my cat, Leanne.She is 15 and getting older so I was very worried about bringing her in for a check up.Dr Sarah MacNaughton, is a wonderful vet!!!! She was extre...
I am a huge worry wart when it comes to my cat, Leanne.She is 15 and getting older so I was very worried about bringing her in for a check up.Dr Sarah MacNaughton, is a wonderful vet!!!! She was extremely patient (with me and my cat) and gave over the top care explaining everything quite thoroughly.When the time came for me to bring my cat in for dental cleaning and surgery she highly recommended Dr Diane Cruickshank.My Leanne, ended up having a terrible mouth condition and needed quite a few teeth removed.Dr Cruickshank called me and explained everything thoroughly before starting anything.My sweet little Leanne is now home healing and her after care is easy. The pricing at this clinic is very reasonable (every detail is priced out) and all the staff are very patient and care a lot about your pet.
Yawen Zhuang
21 May 2018
Worst experience ever! After two surgeries and I paid 1000 dollar, My dog’s eye is still not fixed and the doctor said I have to pay another 1000 redo the eye surgery for third times, is totally a tor...
Worst experience ever! After two surgeries and I paid 1000 dollar, My dog’s eye is still not fixed and the doctor said I have to pay another 1000 redo the eye surgery for third times, is totally a torture for my dog. Never recommend！By the way, the doctor is dr. Rae.
Jillian Appelman
16 May 2018
Terrible experience; overcharged and undervalued as a customer. New puppy had multiple small illnesses and they wanted to charge me a full exam fee every time I had to return (even though some illnes...
Terrible experience; overcharged and undervalued as a customer. New puppy had multiple small illnesses and they wanted to charge me a full exam fee every time I had to return (even though some illnesses were noticed on original exam fee, not treated and later escalated). One receptionist was incredibly rude. Told me repeatedly she would be very happy to transfer my file to another vet clinic (in a tone that suggested my business was not valued). I've moved clinics and I'm thrilled.
James McAllister
10 Apr 2018
Most of the time I call I get put on hold till it tells me to try again later. This has happened at least five times. Every time I get through they want me to bring my cat or dog in to see the vet, ev...
Most of the time I call I get put on hold till it tells me to try again later. This has happened at least five times. Every time I get through they want me to bring my cat or dog in to see the vet, even for things like flea medication renewal. The vets are good but you really can tell they're maximising billings.
Cher Don
16 Mar 2018
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a b...
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a busy Saturday. Muffin can be very shy and hasn't had many vet experiences, but Dr Hockley was so good with him. He has made a full recovery and then some and we will most definitely be back for future checkups.
C D
16 Mar 2018
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a b...
These guys are great! My cat was sick and we had to make an emergency weekend visit to the vet. I hate the animal hospital and was relieved that McKenzie vet was both open and able to fit me in on a busy Saturday. Muffin can be very shy and hasn't had many vet experiences, but Dr Hockley was so good with him. He has made a full recovery and then some and we will most definitely be back for future checkups.
Amber Fox
15 Mar 2018
The level of detail and care that goes into everything that is done at McKenzie Vets is unparalleled. I have been so impressed with how genuine and thoughtful the vets and ownership is, including in h...
The level of detail and care that goes into everything that is done at McKenzie Vets is unparalleled. I have been so impressed with how genuine and thoughtful the vets and ownership is, including in handling an issue that came up. It was resolved swiftly and I have no hesitation in continuing to bring my pets here and recommending McKenzie Vets as the best veterinary practice I've ever worked with.
Mark Coldicutt
25 Feb 2018
What an excellent Vet service. Kind compassionate staff. When my cat is next sick he will be going there. I highly recommend this clinic...
Kimberly Wilson
12 Jan 2018
After years of thinking it was easiest to just stay at the same vet I was very unhappy. My rescue dog was never treated very great here. They came across extremely opinionated and made me feel like me...
After years of thinking it was easiest to just stay at the same vet I was very unhappy. My rescue dog was never treated very great here. They came across extremely opinionated and made me feel like me and my dog weren't good enough for them. We were made out to be a nuisance. Never felt welcome in the lobby and there was zero respect or patience for my girl who isn't yet socialized. Being a rescue who's afraid of other dogs and freaks out of can't have her in a lobby full of dogs, they didn't like this. They were rude when I wanted to stand outside to wait to be called in. Even though we were right there at the window. They also ignored all my emails with complaints and continue to send me reminders even though I've told them. I will never return and wish not to be contacted. I've switched vets.
Sinasterone Sinasterone
12 May 2017
We had our lovely little girl Lilly there 2 days ago to be spayed. The complex we live in demands it, I was quite against it. on day 2 she is back to her old self, We have not even had to keep her con...
We had our lovely little girl Lilly there 2 days ago to be spayed. The complex we live in demands it, I was quite against it. on day 2 she is back to her old self, We have not even had to keep her cone on she could care less about the stitches.
Adam Jonathan Con
4 May 2017
We moved to Victoria from the United States. If you are reading this looking for a vet; this will hopefully help make your decision. We had Dr. Anne Signorella as our vet. She was always kind and gent...
We moved to Victoria from the United States. If you are reading this looking for a vet; this will hopefully help make your decision. We had Dr. Anne Signorella as our vet. She was always kind and gentle with our dog Molly. During our recent end-of-life decision Dr. Signorella was right there to support us to the end. We've had many vets but this was the most outstanding. Your beloved pet will be in the best of hands.
Erin C.
26 Mar 2017
Dr Nicole is amazing!! My kitty had to have surgery 2 weeks ago for bladder stones and she was amazing!!! She calls you personally to check how things are going. My cats incision is healing amazingly....
Dr Nicole is amazing!! My kitty had to have surgery 2 weeks ago for bladder stones and she was amazing!!! She calls you personally to check how things are going. My cats incision is healing amazingly... Dr Nicole should do plastic surgery! The scarring looks so minimal already.
callisto rivers
21 Feb 2017
I came home after work (7:30pm) to find my cat, not acting like my cat. I knew something was wrong. I knew there were few options at this hour. After a call at 8 to the clinic, we came in for emergen...
I came home after work (7:30pm) to find my cat, not acting like my cat. I knew something was wrong. I knew there were few options at this hour. After a call at 8 to the clinic, we came in for emergency walk-in. The care and compassion Chai and I received was way more than I expected. The Vet was honest with his condition and what could or could not happen and gave me several options with his well being at heart. Never mind that Dr.Michelle and her assistant stayed well past 10pm saving my cat. We are not out of the woods yet but tonight showed me that some people really do care about the animals and the gift they have and it showed tonight.
Spencer Y.
29 Jan 2017
The best Vet in Victoria! We take both of our kitties to this place whenever needed. Extremely helpful and friendly staff. Also they don't try to sell you things you don't need. Highly recommend. You ...
The best Vet in Victoria! We take both of our kitties to this place whenever needed. Extremely helpful and friendly staff. Also they don't try to sell you things you don't need. Highly recommend. You can trust them with your loved animals!
Stevie L.
10 Jan 2017
Have been going to Mackenzie vet for years with our family dog and now with my own dog...have been 3 times in the last 2 years and have to say I'm not impressed. Vet staff are great and friendly but t...
Have been going to Mackenzie vet for years with our family dog and now with my own dog...have been 3 times in the last 2 years and have to say I'm not impressed. Vet staff are great and friendly but the front desk staff are rude and unwelcoming. Phone calls are answered with short one word answers and sound irritated with any questions asked. In the store the staff at the desk don't welcome you through the door and are abrupt and rude when asking questions. On all 3 occasions the last two years I have been disappointed as a long term customer. I will be removing both pets from Mackenzie and finding a different vet that values their customers! Vet visits are always expensive and I will be taking my money where I feel valued as a customer!
cleo gagner
21 Dec 2016
Absolutely the best vet clinic I have ever encountered. I happened to discover this place simply due to their weekend hours. I am so grateful I found them! Every single person in this clinic cares fo...
Absolutely the best vet clinic I have ever encountered. I happened to discover this place simply due to their weekend hours. I am so grateful I found them! Every single person in this clinic cares for animals and it shows. Very compassionate staff especially the vets - I got to interact with several, all knowledgeable, skilled and very kind! I am definitely a life time client.
me yesme
19 Dec 2016
I like this place; Vets are nice and knowledgeable. I always feel like my dog is well treated there. It is more expensive then other vets Ive seen One area they could work on is reception. Certain re...
I like this place; Vets are nice and knowledgeable. I always feel like my dog is well treated there. It is more expensive then other vets Ive seen One area they could work on is reception. Certain receptionists ( Definitely not all of them ) need to learn some manners! I'm almost at a point that I may consider switching vets because every time I called I hang up a little upset! Don't be angry if I call to ask about how long a certain surgery is expected to last! It's a legitimate question. Oh and please don't start humming on the phone when I ask questions! That is INSANELY rude!! I really hope this will get better because I really wanna keep seeing the awesome vets that they have there!
Colette Nowak
21 Nov 2016
We had an excellent visit with Dr. Tom at McKenzie Veterinary Services. The new allergy medication he prescribed for Reba has been wonderful. Reba feels better than she has felt in years. Fingers cros...
We had an excellent visit with Dr. Tom at McKenzie Veterinary Services. The new allergy medication he prescribed for Reba has been wonderful. Reba feels better than she has felt in years. Fingers crossed that the new medication continues to work this well for her.
Natalie Peterson
1 Nov 2016
I used to love this place but the last few visits have really shown me they care more about money than my pets. They also have an "emergency" fee that is double what a regular vet visit is if you brin...
I used to love this place but the last few visits have really shown me they care more about money than my pets. They also have an "emergency" fee that is double what a regular vet visit is if you bring your pet in last minute. This is the only vet that is not an emergency vet clinic that has done this. They are no better than central who also takes advantage of the fact that you love your pet and will pay what needs to be paid. I will not be going back.
V G.
18 Jul 2016
Good vets, but add 50% to any estimate they give you. Every time we have gone there, they have always been significantly higher than the estimated given during the exam.
Aren H.
11 Apr 2016
I started coming a few weeks ago. I am happy with the vet Malcolm but have to say I am disappointed by the support staff. Customer service is key in this role and there is a lack of empathy, friendlin...
I started coming a few weeks ago. I am happy with the vet Malcolm but have to say I am disappointed by the support staff. Customer service is key in this role and there is a lack of empathy, friendliness and listening skills. Vet visits can be stressful for people with fur babies that are going through things they cannot tell us what's wrong!I do however want to point out one person in particular that I was super impressed with. Jessica was not only sweet and understanding she went out of her way to help me out when I was dealing with a stressful situation. If it wasn't for her I would have probably found another vet!
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FAQs
Where is Mckenzie Veterinary Services located?
Mckenzie Veterinary Services is located at 3888 Carey Rd, Victoria, British Columbia V8Z 4C9. It's easily accessible to pet owners in the Victoria area and surrounding communities.
What time does Mckenzie Veterinary Services open and close each day?
Mckenzie Veterinary Services is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. On Sundays, it's open 08:00 AM to 17:00 PM.
Is Mckenzie Veterinary Services open on Saturdays?
Yes, Mckenzie Veterinary Services is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
How can I book an appointment at Mckenzie Veterinary Services?
You can book an appointment online with Mckenzie Veterinary Services via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Mckenzie Veterinary Services offer?
Mckenzie Veterinary Services in Victoria offers a range of veterinary services, including Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Do they perform spay/neuter surgeries at Mckenzie Veterinary Services?
Mckenzie Veterinary Services provides spaying and neutering services for pets. Their veterinary team in Victoria has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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