Very friendly and helpful staff who clearly care about the animals they care for. Was a little bit expensive to take my rats there, but not much more than expected. Will be choosing Royal Oak again in the future! Read Less

*** Update *** The office manager contacted me. This clinic appears to have taken these issues very seriously. They did their best to rectify all issues and assured me that the behind schedule issues was isolated and based on improper booking of prior clients (which they have rectified). The also address the other issues through training or new procedures. Although my experience was problematic, I am very heartened that they took it seriously and tried their best to rectify all issues. Speaks to how their value their customers - good job! *************************************** The vets are nice and appear to care for the animals. They also seem to provide the right treatment. However the staff is super disorganized. Both appts were almost an hour late (stressed out cats sitting in a carrier waiting). Don’t know if that is the staff not booking enough time or the vets not organizing themselves well. Also had a problem with the bill. They phoned me days later to say they forgot to bill me for a treatment. Never gave me a bill when I did pay so at this point I have no idea what I’ve actually paid for. Finally they did a call back for one of my cats that was sick to see how he was doing but enquired about the wrong cat. Very scattered. Think I’ll find a different vet with an office that runs better. Read Less

Dr. Chambers is a very experienced and caring vet, she has been seen my elderly cat, and she is always very careful about checking everything and explaining what is happening, and what are the alternatives, she never rush and give you advice and always follow up. I am grateful that we found her. I would not go anywhere else, and would highly recommend this clinic. The staff is also very nice and caring. Read Less

Dr. Chambers and her staff are excellent! Whenever I go in they are always friendly and knowledgeable - their love of animals is clear. Recently I took my cat in to be spayed and she had some complications post-surgery. I immediately went in and the staff were excellent. Dr. Chambers saw us right away and cleared her schedule to fix my little cats complications. She went above and beyond updating me post-surgery and checking on her at 6:00am the next morning to make sure she wasn't having problems before I picked her up. I also received a phone call a day later from the clinic checking in to see if she was doing well. I would recommend this pet clinic to anyone! Read Less

Dr. Angie Chambers was very informative and helpful, while also being very careful with my two cats. My oldest can be very finicky, squirmy, and hissy if messed with too much, but she handled him with care and patience, and never once needed to forcefully manhandle more than necessary to do the check-up! It's good to see someone able to put the extra work into making clients more comfortable. Read Less

I adopted a 15 yr old Seal Point Male Siamese 8 months ago. As with a senior pet, he had health issues, including a mouth full of bad teeth, inflamed gums, abscesses, cysts, and breath that smelt like rotting flesh. He required 6 teeth to be removed. Dr Chambers performed all the work and now he is one happy cat. Wonderful knowledgeable and professional staff. As with people it is important to keep up on your pets dental health as it can adversely affect their overall health.Read Less

Royal Oak Pet Clinic has looked after our friend (cat) Oberon for the past four years. Dr. Chambers and the staff are very caring and we will always received excellent professional service. Our friend is now 18 years old and is requiring some extra care which we have appreciated from this clinic. Highly recommend to all pet owners. Read Less

My mother is 98. Her dog is her life. She does not have a lot of money. They prescribed food made by Hills where the reviews had complained about dog pancreatis and death. The food had wheat bran and beet pulp in it. We asked for a refund. They told us we could bring the food back if he didn't like it or if it wasn't suitable. They refused and gave her a credit. Her dog needed dental work. They quoted her a minimum if $1200 plus $181 per MINUTE for extractions. We went to Bark Bite and had it done for $250. These guys are like lawyers. Watch CBCs marketplace on vets. Read Less

I want to take a few minutes to say how AMAZING and WONDERFUL the ladies are at this vet office. I am so grateful for transferring to them. Kyla, Teka, Sidney and of course Dr. Chambers have been so helpful and supportive while i have been dealing with a unfortunate situation with a pocket pet i have. They always are so kind and warm when i come in. They are so wonderful with the animals and very knowledgeable. Dr. Chambers is unbelievable! She takes the time to discuss options with you and definately knows her stuff. You can tell she is there for the animals and their owners not just for profit. I will stick with her until she retires!!!! If you are looking for the perfect Vet and staff.. look no further!!!!!! Read Less