24 Reviews

Westbank Animal Care Hospital

Westbank, British Columbia
Reviews
Holly Armstrong
13 Nov 2018
REPORT
My dog is my life and when not feeling well, I would do all I can for his comfort. I was prepared to pay for surgery and to my surprise, the vet said it wasn't necessary. To me this shows the true ... Read More
My dog is my life and when not feeling well, I would do all I can for his comfort. I was prepared to pay for surgery and to my surprise, the vet said it wasn't necessary. To me this shows the true character of the hospital. Instead of using my emotions to make money. The vet honestly told me it was an unecessary procedure. I will be forever grateful for the honestly shown to me and my dog. Read Less
Sharon Cumiford
21 Mar 2018
REPORT
Such sweet helpful caring people.the doctors are so caring.the surgen is amazing.2 major reconstructive knee surgerys on my pom.the surgen did such a great job he was up and running way before expecte... Read More
Such sweet helpful caring people.the doctors are so caring.the surgen is amazing.2 major reconstructive knee surgerys on my pom.the surgen did such a great job he was up and running way before expected.you cant find a better clinic. Read Less
JeNefer
13 Jan 2018
REPORT
Incredibly disappointed with Taryn Cass. She completely failed to give my dog a proper examination, resulting in 4 days of severe suffering and potential fatality. She didn't even do the very basics s... Read More
Incredibly disappointed with Taryn Cass. She completely failed to give my dog a proper examination, resulting in 4 days of severe suffering and potential fatality. She didn't even do the very basics such as heart rate check and feeling the animal over for any abnormalities. Would highly discourage anyone from using her as a vet. Not sure about the other vets in this clinic but I opted to take my dog to Pawsitive vet on Sutherland and was thoroughly impressed by the level of care and affordability of that clinic. They offer both conventional and holistic approach and the Vet (Dr. Moira) there is phenomenal. Read Less
Greg Stromgren
8 Jan 2018
REPORT
Excellent proffesional service. They made my little buddy better right away!!
Drew Spence
31 Dec 2017
REPORT
I had been a client for over 2 years & I just changed Veterinary services due to a very poor customer service experience from the new receptionist.
M gar
25 Nov 2017
REPORT
Thank you for a great in home compassionate end for my best bud! You made a difficult process so much better!
Sandy Stoutenburg
21 Apr 2017
REPORT
We had two pets who were very old, and had been seeing Dr. Robertson at the Westbank Animal Care Hospital and he is one of the best veterinarians in the 40 years we've had pets. I would highly recomm... Read More
We had two pets who were very old, and had been seeing Dr. Robertson at the Westbank Animal Care Hospital and he is one of the best veterinarians in the 40 years we've had pets. I would highly recommend this clinic if you're looking for compassionate, caring and reasonable veterinarians who are willing to "not" go to extra ordinary measures to keep your pet alive...if it is their time to get and they are very old. Everyone at this Clinic has been extremely supportive and now we're on a new road with a new toddler kitten. We look forward to many more years of exceptional service. Thank you for all that you do! Read Less
Chris B.
18 Apr 2017
REPORT
Caring and reasonable price
Mike G
18 Feb 2017
REPORT
Caring and helpful staff.
Dyana Fjeld
20 Dec 2016
REPORT
Love all of the staff! Dr. Gorman is our absolute favourite!
Aleda Carbery
28 Oct 2016
REPORT
The staff is amazing. So caring understanding amazing young ladies. Dr. Robertson is unbelievable with animals. I tell everyone about veterinarian Hospital because it truly is something I can I can ho... Read More
The staff is amazing. So caring understanding amazing young ladies. Dr. Robertson is unbelievable with animals. I tell everyone about veterinarian Hospital because it truly is something I can I can honestly know that anyone I referred them to is going to get the same experience. Thank you to all of the staff from Bella and myself. Read Less
Mike Benoit
27 Aug 2016
REPORT
My dog absolutely loves going here, she thinks it's the best place ever, so five stars from her for sure. The staff have always been friendly and their prices are fair. They truly care about the anim... Read More
My dog absolutely loves going here, she thinks it's the best place ever, so five stars from her for sure. The staff have always been friendly and their prices are fair. They truly care about the animals. Read Less
Lorna Purse
16 Aug 2016
REPORT
I can't say enough about everyone at Westbank... our dogs adore everyone there, and never feel stressed or worried about visiting. They've done so much for our fur babies, and genuinely love all anima... Read More
I can't say enough about everyone at Westbank... our dogs adore everyone there, and never feel stressed or worried about visiting. They've done so much for our fur babies, and genuinely love all animals. Read Less
Catherine Warner
2 Aug 2016
REPORT
Very warm and caring staff, always very helpful and thorough in preparing us with costs and options with visits/care for our pets.
marika simonyi
20 Apr 2016
REPORT
Thank you to Dr. Shawna Gorman and Technician Chrystal. Both young ladies came to our home to provide a caring and sensitive euthanasia for our darling family member, Duna. Your demeanor and kind... Read More
Thank you to Dr. Shawna Gorman and Technician Chrystal. Both young ladies came to our home to provide a caring and sensitive euthanasia for our darling family member, Duna. Your demeanor and kindness were much appreciated. With thanks, Marika. Read Less
Brian S
9 Feb 2016
REPORT
Very caring and knowledgeable staff. Did an excellent job looking after our dogs.
Kaitlyn Deleeuw
5 Feb 2016
REPORT
I recently moved to Kelowna and didn't have a vet here yet. I brought my black lab, Nitro, for a check up on his ears. They were all amazing with him as he is usually afraid of strangers. I felt very ... Read More
I recently moved to Kelowna and didn't have a vet here yet. I brought my black lab, Nitro, for a check up on his ears. They were all amazing with him as he is usually afraid of strangers. I felt very comfortable with him there and they checked his teeth too. Nothing was pressured on me to buy which is very rare for a vet office, and I love the extended hours. I will be recommending Westbank Animal Care Hospital to everyone. Thank you again! Read Less
Rachelle Fraser
2 Nov 2015
REPORT
My family and I have taken our pets here for 20+ years and no matter who the staff is, they are always amazing! They treat every pet like they are part of their own family <3
Larry McCarthy
20 Aug 2015
REPORT
Thanks Dr. Gorman and staff for being so professional and caring. Tommy, our 15 year old tabby, has always been leery of vet visits. However, he came away from this one as if he had just been out visi... Read More
Thanks Dr. Gorman and staff for being so professional and caring. Tommy, our 15 year old tabby, has always been leery of vet visits. However, he came away from this one as if he had just been out visiting. Read Less
Shannon Kirkey Stead
24 Jul 2015
REPORT
You know you have the best veterinarian staff that loved your dog as much as you did when they go out of their way to do anything possible to help your pet. Thank you Dr. Kai Ng and staff from Westban... Read More
You know you have the best veterinarian staff that loved your dog as much as you did when they go out of their way to do anything possible to help your pet. Thank you Dr. Kai Ng and staff from Westbank Animal Care Hospital for the countless hours you spent in the last few months (like working and calling me on your days off) to help my dog. I couldn't have asked for a more supportive team who truly loves and cares about our pets. Thank you for treating Kuma like he was part of your family. Read Less
Wynne K Wilson
27 Feb 2015
REPORT
Our calico cat has just had her teeth cleaned by Doctor Gorman. As always we are so impressed by Dr Gorman's lovely manner and her knowledge and caring attitude to our pets. Highly recommend a visit... Read More
Our calico cat has just had her teeth cleaned by Doctor Gorman. As always we are so impressed by Dr Gorman's lovely manner and her knowledge and caring attitude to our pets. Highly recommend a visit to this clinic. Your pets will be in good hands. Thanks. Dr Gorman. Read Less
Justine Folk
15 Oct 2014
REPORT
I've been going to this vet since my families first dog. A wonderful team and very caring towards my animals. I recommend them to anyone that asks me which vet to use. They really know their stuff and... Read More
I've been going to this vet since my families first dog. A wonderful team and very caring towards my animals. I recommend them to anyone that asks me which vet to use. They really know their stuff and are always willing to help. My rabbits, dogs, cats, birds and even my precious chameleons have all been welcome here. Thank you guys! Read Less
Jon Cooper
18 Sep 2014
REPORT
I would like to thank the Westbank Animal Care Hospital for their care during a tough times 2 weeks ago when I had to put my pal, Jincs, down :(. Especially the Vet Chantelle and the assistant, Daniel... Read More
I would like to thank the Westbank Animal Care Hospital for their care during a tough times 2 weeks ago when I had to put my pal, Jincs, down :(. Especially the Vet Chantelle and the assistant, Danielle :) you both showed great care and helped make an extremely tough situation a little more bearable. Thank you very much :) Read Less
Kristin Peturson-LaPrise
18 Mar 2014
REPORT
Thanks again! I was in with Ella today and as usual the whole team was friendly, informative, and sincere in their caring. (Not to mention that Ella loves you all to pieces and thinks your biscuits ar... Read More
Thanks again! I was in with Ella today and as usual the whole team was friendly, informative, and sincere in their caring. (Not to mention that Ella loves you all to pieces and thinks your biscuits are the best! Read Less
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Book an Appointment
Online booking unavailable
Please call
(250) 768-4688
2429 Drought Rd
Westbank British Columbia V4T 1P7
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-16:00PM
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Westbank Animal Care Hospital

Westbank, British Columbia
(24)
2429 Drought Rd
Westbank British Columbia V4T 1P7
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-16:00PM
Holly Armstrong
13 Nov 2018
REPORT
My dog is my life and when not feeling well, I would do all I can for his comfort. I was prepared to pay for surgery and to my surprise, the vet said it wasn't necessary. To me this shows the true ... Read More
My dog is my life and when not feeling well, I would do all I can for his comfort. I was prepared to pay for surgery and to my surprise, the vet said it wasn't necessary. To me this shows the true character of the hospital. Instead of using my emotions to make money. The vet honestly told me it was an unecessary procedure. I will be forever grateful for the honestly shown to me and my dog. Read Less
Sharon Cumiford
21 Mar 2018
REPORT
Such sweet helpful caring people.the doctors are so caring.the surgen is amazing.2 major reconstructive knee surgerys on my pom.the surgen did such a great job he was up and running way before expecte... Read More
Such sweet helpful caring people.the doctors are so caring.the surgen is amazing.2 major reconstructive knee surgerys on my pom.the surgen did such a great job he was up and running way before expected.you cant find a better clinic. Read Less
JeNefer
13 Jan 2018
REPORT
Incredibly disappointed with Taryn Cass. She completely failed to give my dog a proper examination, resulting in 4 days of severe suffering and potential fatality. She didn't even do the very basics s... Read More
Incredibly disappointed with Taryn Cass. She completely failed to give my dog a proper examination, resulting in 4 days of severe suffering and potential fatality. She didn't even do the very basics such as heart rate check and feeling the animal over for any abnormalities. Would highly discourage anyone from using her as a vet. Not sure about the other vets in this clinic but I opted to take my dog to Pawsitive vet on Sutherland and was thoroughly impressed by the level of care and affordability of that clinic. They offer both conventional and holistic approach and the Vet (Dr. Moira) there is phenomenal. Read Less
Greg Stromgren
8 Jan 2018
REPORT
Excellent proffesional service. They made my little buddy better right away!!
Drew Spence
31 Dec 2017
REPORT
I had been a client for over 2 years & I just changed Veterinary services due to a very poor customer service experience from the new receptionist.
M gar
25 Nov 2017
REPORT
Thank you for a great in home compassionate end for my best bud! You made a difficult process so much better!
Sandy Stoutenburg
21 Apr 2017
REPORT
We had two pets who were very old, and had been seeing Dr. Robertson at the Westbank Animal Care Hospital and he is one of the best veterinarians in the 40 years we've had pets. I would highly recomm... Read More
We had two pets who were very old, and had been seeing Dr. Robertson at the Westbank Animal Care Hospital and he is one of the best veterinarians in the 40 years we've had pets. I would highly recommend this clinic if you're looking for compassionate, caring and reasonable veterinarians who are willing to "not" go to extra ordinary measures to keep your pet alive...if it is their time to get and they are very old. Everyone at this Clinic has been extremely supportive and now we're on a new road with a new toddler kitten. We look forward to many more years of exceptional service. Thank you for all that you do! Read Less
Chris B.
18 Apr 2017
REPORT
Caring and reasonable price
Mike G
18 Feb 2017
REPORT
Caring and helpful staff.
Dyana Fjeld
20 Dec 2016
REPORT
Love all of the staff! Dr. Gorman is our absolute favourite!
Aleda Carbery
28 Oct 2016
REPORT
The staff is amazing. So caring understanding amazing young ladies. Dr. Robertson is unbelievable with animals. I tell everyone about veterinarian Hospital because it truly is something I can I can ho... Read More
The staff is amazing. So caring understanding amazing young ladies. Dr. Robertson is unbelievable with animals. I tell everyone about veterinarian Hospital because it truly is something I can I can honestly know that anyone I referred them to is going to get the same experience. Thank you to all of the staff from Bella and myself. Read Less
Mike Benoit
27 Aug 2016
REPORT
My dog absolutely loves going here, she thinks it's the best place ever, so five stars from her for sure. The staff have always been friendly and their prices are fair. They truly care about the anim... Read More
My dog absolutely loves going here, she thinks it's the best place ever, so five stars from her for sure. The staff have always been friendly and their prices are fair. They truly care about the animals. Read Less
Lorna Purse
16 Aug 2016
REPORT
I can't say enough about everyone at Westbank... our dogs adore everyone there, and never feel stressed or worried about visiting. They've done so much for our fur babies, and genuinely love all anima... Read More
I can't say enough about everyone at Westbank... our dogs adore everyone there, and never feel stressed or worried about visiting. They've done so much for our fur babies, and genuinely love all animals. Read Less
Catherine Warner
2 Aug 2016
REPORT
Very warm and caring staff, always very helpful and thorough in preparing us with costs and options with visits/care for our pets.
marika simonyi
20 Apr 2016
REPORT
Thank you to Dr. Shawna Gorman and Technician Chrystal. Both young ladies came to our home to provide a caring and sensitive euthanasia for our darling family member, Duna. Your demeanor and kind... Read More
Thank you to Dr. Shawna Gorman and Technician Chrystal. Both young ladies came to our home to provide a caring and sensitive euthanasia for our darling family member, Duna. Your demeanor and kindness were much appreciated. With thanks, Marika. Read Less
Brian S
9 Feb 2016
REPORT
Very caring and knowledgeable staff. Did an excellent job looking after our dogs.
Kaitlyn Deleeuw
5 Feb 2016
REPORT
I recently moved to Kelowna and didn't have a vet here yet. I brought my black lab, Nitro, for a check up on his ears. They were all amazing with him as he is usually afraid of strangers. I felt very ... Read More
I recently moved to Kelowna and didn't have a vet here yet. I brought my black lab, Nitro, for a check up on his ears. They were all amazing with him as he is usually afraid of strangers. I felt very comfortable with him there and they checked his teeth too. Nothing was pressured on me to buy which is very rare for a vet office, and I love the extended hours. I will be recommending Westbank Animal Care Hospital to everyone. Thank you again! Read Less
Rachelle Fraser
2 Nov 2015
REPORT
My family and I have taken our pets here for 20+ years and no matter who the staff is, they are always amazing! They treat every pet like they are part of their own family <3
Larry McCarthy
20 Aug 2015
REPORT
Thanks Dr. Gorman and staff for being so professional and caring. Tommy, our 15 year old tabby, has always been leery of vet visits. However, he came away from this one as if he had just been out visi... Read More
Thanks Dr. Gorman and staff for being so professional and caring. Tommy, our 15 year old tabby, has always been leery of vet visits. However, he came away from this one as if he had just been out visiting. Read Less
Shannon Kirkey Stead
24 Jul 2015
REPORT
You know you have the best veterinarian staff that loved your dog as much as you did when they go out of their way to do anything possible to help your pet. Thank you Dr. Kai Ng and staff from Westban... Read More
You know you have the best veterinarian staff that loved your dog as much as you did when they go out of their way to do anything possible to help your pet. Thank you Dr. Kai Ng and staff from Westbank Animal Care Hospital for the countless hours you spent in the last few months (like working and calling me on your days off) to help my dog. I couldn't have asked for a more supportive team who truly loves and cares about our pets. Thank you for treating Kuma like he was part of your family. Read Less
Wynne K Wilson
27 Feb 2015
REPORT
Our calico cat has just had her teeth cleaned by Doctor Gorman. As always we are so impressed by Dr Gorman's lovely manner and her knowledge and caring attitude to our pets. Highly recommend a visit... Read More
Our calico cat has just had her teeth cleaned by Doctor Gorman. As always we are so impressed by Dr Gorman's lovely manner and her knowledge and caring attitude to our pets. Highly recommend a visit to this clinic. Your pets will be in good hands. Thanks. Dr Gorman. Read Less
Justine Folk
15 Oct 2014
REPORT
I've been going to this vet since my families first dog. A wonderful team and very caring towards my animals. I recommend them to anyone that asks me which vet to use. They really know their stuff and... Read More
I've been going to this vet since my families first dog. A wonderful team and very caring towards my animals. I recommend them to anyone that asks me which vet to use. They really know their stuff and are always willing to help. My rabbits, dogs, cats, birds and even my precious chameleons have all been welcome here. Thank you guys! Read Less
Jon Cooper
18 Sep 2014
REPORT
I would like to thank the Westbank Animal Care Hospital for their care during a tough times 2 weeks ago when I had to put my pal, Jincs, down :(. Especially the Vet Chantelle and the assistant, Daniel... Read More
I would like to thank the Westbank Animal Care Hospital for their care during a tough times 2 weeks ago when I had to put my pal, Jincs, down :(. Especially the Vet Chantelle and the assistant, Danielle :) you both showed great care and helped make an extremely tough situation a little more bearable. Thank you very much :) Read Less
Kristin Peturson-LaPrise
18 Mar 2014
REPORT
Thanks again! I was in with Ella today and as usual the whole team was friendly, informative, and sincere in their caring. (Not to mention that Ella loves you all to pieces and thinks your biscuits ar... Read More
Thanks again! I was in with Ella today and as usual the whole team was friendly, informative, and sincere in their caring. (Not to mention that Ella loves you all to pieces and thinks your biscuits are the best! Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know