I really regret having spent my money and time there.
My cat has mammary tumours in two of her glands. Te consultation with te doctor was ok. She gave me one solution and it was: removing just the tu... Read More
I really regret having spent my money and time there.
My cat has mammary tumours in two of her glands. Te consultation with te doctor was ok. She gave me one solution and it was: removing just the tumur formations by surgery.
After the consultation I got in touch with the administration by e mail, requesting some more information for extra prices and asking if there is a posibility to be removed all the mammary chains, as this is te most recommended treatment in all vet sites and consultation. If not the cancer comes back toanother gland.
I did not get any answer in two weeks. Then I decided to call them and I was told they haven´t received the e-mail. I was asked to send it again. The emploee that attended me asked me what I wanted to know, so I started explaining her. She found my profile and repeated the information about the surgery and prices I have already been told. Then again I started explaining what I actually want to know is if there is a possibility for another type of opeartion and if there are some extra costs for bloodworks , stay in the hosital tat they did not mention before. I was interupted with the words: ¨Could you stop please!¨..and then that she cannot attend me, because the consultation that day was full.
Do not undestand why she insisted to know , when I was just going to resend the e-mail.
I resent the e-mail and I received a reply with the full information about the prices I had asked for, but not for the mammary chain removing surgery .Last week I sent a new mail and by now dec 9th here I am without an answer. Probably they haven´t received it again.... I do not have time to waste money and import time for my cat´s life. Really disappointed the way they treated me. Now I have booked with another clinic. Read Less
Kate Taylor
30 Jun 2018
REPORT
My mother and I have been in to this place twice. Both times for worm medicine for her cats. Both times with terrible service from the same young female employee. The first time she was very resistant... Read More
My mother and I have been in to this place twice. Both times for worm medicine for her cats. Both times with terrible service from the same young female employee. The first time she was very resistant to give the medication because we weren't existing clients with that particular vet. This time today was far worse - My Mom asked for worm medication and the price was over double than the last time she went in. She explained it was $10 for 2 where this time they were asking $24.... The employee responded with "When was that 10yrs ago?" Very snobby tone. Then my Mom asked for another medication for her other cat that's been throwing up. She said she needs to be seen by the actual vet and have several tests (for a minor problem) and my Mom said she couldn't afford all of that. So she responds "Well then take her to the SPCA or give her to someone who can afford it." Once again very snotty. We will never be back there until this girl gets an attitude check. See More Read Less
Jamie Woodworth
13 Jun 2018
REPORT
I’ve seen Dr. Sewell on an ER basis several times. She’s very knowledgeable, professional and helpful. She just recently helped me with a referral for a diaphragmatic hernia repair of my beloved Sphyn... Read More
I’ve seen Dr. Sewell on an ER basis several times. She’s very knowledgeable, professional and helpful. She just recently helped me with a referral for a diaphragmatic hernia repair of my beloved Sphynx, Pai Mei. I asked for an alternative referral and she had no issues referring me to a different clinic for repair. Pai Mei is going strong! Thank you very much Dr. Sewell for helping me! Also, I have never told Dr. Sewell this, but my late mother used to babysit her and has said Dr. Sewell was incredibly sweet as a child. Read Less
Dan Murphy
23 May 2018
REPORT
Have had a lot of pets there over the years Debbie is firm but very nice!!!
Tim Cox
14 May 2018
REPORT
Great staff and they really Care!
Kailey Fictorie
3 May 2018
REPORT
Always amazing staff. My dog loves the vet because they always make such a fuss over her! Plus she gets tons of treats!
Louise
5 Apr 2018
REPORT
My pets get the best care. It's all about them as it should be. We have been patients for about 15 yrs now.
Garrett Ogden
4 Nov 2017
REPORT
Empathetic and caring staff who will call to check on your pet after an appointment.
Jennifer Carpenter
2 Aug 2017
REPORT
Always Great to my animals. They call to remind of yearly vaccinations and to check on your pets if they are under their care/taking medications. Friendly staff and they always remember you.
Jennifer Soucy
5 Jul 2017
REPORT
Love Debbie and her staff, they have always been so amazing with all of our pets. Highly recommend them.
reeder4311
1 Jun 2017
REPORT
Great service
Brad Thibodeau
19 May 2017
REPORT
Great people
Wendy Nicholson Hallihan
31 Jan 2017
REPORT
City Animal Hospital has been there for my pets Hallie and Jack since Day 1 . Since Hallie had been diagnosed with diabetics a year ago in January 2016, , Dr. Deb and staff have taken the best care of... Read More
City Animal Hospital has been there for my pets Hallie and Jack since Day 1 . Since Hallie had been diagnosed with diabetics a year ago in January 2016, , Dr. Deb and staff have taken the best care of her and continually call and check on her condition and answered my numerous questions and calls. They are always there! The best care of my fur babies are at City Animal Hospital. Read Less
Andrea Boyd
30 Jan 2017
REPORT
We always receive extra special care from the team at CAH! Dr. Deb is simply a phone call away for any concern our humans have for us and that peace of mind is prized. They always have treats, and a... Read More
We always receive extra special care from the team at CAH! Dr. Deb is simply a phone call away for any concern our humans have for us and that peace of mind is prized. They always have treats, and although we are never interested in accepting...it is much appreciated Helping us stay healthy, we are thankful for City Animal Hospital! Woof, Jules &JasRead Less
Sarah McAdam
17 Dec 2016
REPORT
Kirby Morrill
29 Aug 2016
REPORT
I cannot begin to describe how the staff at City Animal Hospital have gone above and beyond for my pup and me. They have really put so much care into making my dog (and me!) feel better, I am so very ... Read More
I cannot begin to describe how the staff at City Animal Hospital have gone above and beyond for my pup and me. They have really put so much care into making my dog (and me!) feel better, I am so very lucky I was directed here when I had a middle-of-the-night emergency. The vet was wonderful and all the staff are just genuinely caring and kind people. I feel badly for being the tearful human they had to deal with, but honestly they handled me like champs. Thanks so much for being amazing! I'm so grateful. Read Less
Tammy Munro
14 Aug 2016
REPORT
On Thursday, August 11th, I had to do the hardest thing I've ever done. I had to make the decision that it was time to say goodbye to Nikko. He was 13 years old and Debbie had looked after him from th... Read More
On Thursday, August 11th, I had to do the hardest thing I've ever done. I had to make the decision that it was time to say goodbye to Nikko. He was 13 years old and Debbie had looked after him from the very beginning. Her and her staff always went above and beyond. Nikko LOVED going to see them. He had a lot of health problems over the years and I wouldn't have trusted his care to anyone else. Thank you Debbie and staff for all that you have done for Nikko and for making his last moments as comfortable as possible. Read Less
Marianne Louise
22 Jul 2016
REPORT
Went to City Animal Hospital today and said goodbye to my cat Abby. I'm a vet in Saskatchewan so it's been a long time since I was on the client end. They have a wonderful, kind and caring staff. Than... Read More
Went to City Animal Hospital today and said goodbye to my cat Abby. I'm a vet in Saskatchewan so it's been a long time since I was on the client end. They have a wonderful, kind and caring staff. Thank you all for being there for me today. Read Less
Ronnie Cat
16 May 2016
REPORT
Consistently impressed with how hard this team works. My 17-y-o cat has chronic renal failure and hyperthyroidism and they balance his medications so that he has an excellent, happy quality of life. (... Read More
Consistently impressed with how hard this team works. My 17-y-o cat has chronic renal failure and hyperthyroidism and they balance his medications so that he has an excellent, happy quality of life. (And they worked hard to do so, too.) They call, unprompted, to check on how he's doing. Highly recommend them. Read Less
balannaer
7 Dec 2015
REPORT
Vastly overpriced when compared to literally every other vet in town.
Vet was rude and accusatory and went as far as to call me a liar to my wife when our pet was picked up
was quoted a price as a max... Read More
Vastly overpriced when compared to literally every other vet in town.
Vet was rude and accusatory and went as far as to call me a liar to my wife when our pet was picked up
was quoted a price as a maximum when the pet was brought in and when pet was picked up, vet changed her mind and decided the $1000 bill was the "minimum" the bill would have been.
got no updates forthcoming from the vet regarding the status of the pet, we had to call ourselves despite being promised that they would contact us to keep us up to date.
Vet refuses to work in any sort of payment plan even for her ludicrously insane prices.
pet visibly lost weight in the short time he was with them and vet did extraordinary little amount of work for the bill she presented.
Overall a VERY POOR experience both as a pet owner and as a customer. The staff here are rude and liars and have no interest in the well being of the pets themselves, just their own profits.
AVOID THIS MONETARY SUCCUBUS!!!!! Read Less
Angie Stillwell
5 Sep 2015
REPORT
Have trusted my fur babies with City Animal Hospital for 20+ years now. Dr. Debbie Sewell and her team are simply the best!! Highly recommended!!
Marye-Jo Neales
2 Nov 2014
REPORT
I agree not enough stars. Dr Debbie Sewell has looked after my family members for over 15 years. She is wonderful and has always been an excellent vet. Her staff are great, you're treated like family.... Read More
I agree not enough stars. Dr Debbie Sewell has looked after my family members for over 15 years. She is wonderful and has always been an excellent vet. Her staff are great, you're treated like family. Highly recommend. Read Less
tylersdog
25 Sep 2014
REPORT
I cannot say enough good about this hospital and its' staff. They took care of my cat and consequently myself with kindness and understanding and sensitivity. This is very different from many places I... Read More
I cannot say enough good about this hospital and its' staff. They took care of my cat and consequently myself with kindness and understanding and sensitivity. This is very different from many places I have been. Thank you to all who work there, you made a very difficult experience easier for me. Read Less
Susan Jane Flewelling
17 Jan 2014
REPORT
can't give them enough stars! Over the years, Debbie Sewell - and befoe her Sandy McAllister, cared for my dogs and cats. If I were still in Fredericton, this would still be my clinic. More caring ... Read More
can't give them enough stars! Over the years, Debbie Sewell - and befoe her Sandy McAllister, cared for my dogs and cats. If I were still in Fredericton, this would still be my clinic. More caring professional people you would look hard and long to find. Read Less
Lisa Pardy
23 Oct 2013
REPORT
Love City Animal Hospital. They are so good to our Mojo and they were so good to our beautiful Ronnie, right up to the end.
Barb Barton
1 Oct 2013
REPORT
All of my pets have been cared for by Dr Sewell and her wonderful staff...awesome place ~ awesome people.
A Google User
30 May 2011
REPORT
Dr. Sewell was very professional and allowed us to visit our kitty daily to check up on him while he was in her care. She also provided phone updates at least twice a day while he was at City Animal H... Read More
Dr. Sewell was very professional and allowed us to visit our kitty daily to check up on him while he was in her care. She also provided phone updates at least twice a day while he was at City Animal Hospital. A very good experience and I will take my pets there in the future. Read Less
I really regret having spent my money and time there.
My cat has mammary tumours in two of her glands. Te consultation with te doctor was ok. She gave me one solution and it was: removing just the tu... Read More
I really regret having spent my money and time there.
My cat has mammary tumours in two of her glands. Te consultation with te doctor was ok. She gave me one solution and it was: removing just the tumur formations by surgery.
After the consultation I got in touch with the administration by e mail, requesting some more information for extra prices and asking if there is a posibility to be removed all the mammary chains, as this is te most recommended treatment in all vet sites and consultation. If not the cancer comes back toanother gland.
I did not get any answer in two weeks. Then I decided to call them and I was told they haven´t received the e-mail. I was asked to send it again. The emploee that attended me asked me what I wanted to know, so I started explaining her. She found my profile and repeated the information about the surgery and prices I have already been told. Then again I started explaining what I actually want to know is if there is a possibility for another type of opeartion and if there are some extra costs for bloodworks , stay in the hosital tat they did not mention before. I was interupted with the words: ¨Could you stop please!¨..and then that she cannot attend me, because the consultation that day was full.
Do not undestand why she insisted to know , when I was just going to resend the e-mail.
I resent the e-mail and I received a reply with the full information about the prices I had asked for, but not for the mammary chain removing surgery .Last week I sent a new mail and by now dec 9th here I am without an answer. Probably they haven´t received it again.... I do not have time to waste money and import time for my cat´s life. Really disappointed the way they treated me. Now I have booked with another clinic. Read Less
Kate Taylor
30 Jun 2018
REPORT
☆☆☆☆☆
REPORT
My mother and I have been in to this place twice. Both times for worm medicine for her cats. Both times with terrible service from the same young female employee. The first time she was very resistant... Read More
My mother and I have been in to this place twice. Both times for worm medicine for her cats. Both times with terrible service from the same young female employee. The first time she was very resistant to give the medication because we weren't existing clients with that particular vet. This time today was far worse - My Mom asked for worm medication and the price was over double than the last time she went in. She explained it was $10 for 2 where this time they were asking $24.... The employee responded with "When was that 10yrs ago?" Very snobby tone. Then my Mom asked for another medication for her other cat that's been throwing up. She said she needs to be seen by the actual vet and have several tests (for a minor problem) and my Mom said she couldn't afford all of that. So she responds "Well then take her to the SPCA or give her to someone who can afford it." Once again very snotty. We will never be back there until this girl gets an attitude check. See More Read Less
Jamie Woodworth
13 Jun 2018
REPORT
☆☆☆☆☆
REPORT
I’ve seen Dr. Sewell on an ER basis several times. She’s very knowledgeable, professional and helpful. She just recently helped me with a referral for a diaphragmatic hernia repair of my beloved Sphyn... Read More
I’ve seen Dr. Sewell on an ER basis several times. She’s very knowledgeable, professional and helpful. She just recently helped me with a referral for a diaphragmatic hernia repair of my beloved Sphynx, Pai Mei. I asked for an alternative referral and she had no issues referring me to a different clinic for repair. Pai Mei is going strong! Thank you very much Dr. Sewell for helping me! Also, I have never told Dr. Sewell this, but my late mother used to babysit her and has said Dr. Sewell was incredibly sweet as a child. Read Less
Dan Murphy
23 May 2018
REPORT
☆☆☆☆☆
REPORT
Have had a lot of pets there over the years Debbie is firm but very nice!!!
Tim Cox
14 May 2018
REPORT
☆☆☆☆☆
REPORT
Great staff and they really Care!
Kailey Fictorie
3 May 2018
REPORT
☆☆☆☆☆
REPORT
Always amazing staff. My dog loves the vet because they always make such a fuss over her! Plus she gets tons of treats!
Louise
5 Apr 2018
REPORT
☆☆☆☆☆
REPORT
My pets get the best care. It's all about them as it should be. We have been patients for about 15 yrs now.
Garrett Ogden
4 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Empathetic and caring staff who will call to check on your pet after an appointment.
Jennifer Carpenter
2 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Always Great to my animals. They call to remind of yearly vaccinations and to check on your pets if they are under their care/taking medications. Friendly staff and they always remember you.
Jennifer Soucy
5 Jul 2017
REPORT
☆☆☆☆☆
REPORT
Love Debbie and her staff, they have always been so amazing with all of our pets. Highly recommend them.
reeder4311
1 Jun 2017
REPORT
☆☆☆☆☆
REPORT
Great service
Brad Thibodeau
19 May 2017
REPORT
☆☆☆☆☆
REPORT
Great people
Wendy Nicholson Hallihan
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
City Animal Hospital has been there for my pets Hallie and Jack since Day 1 . Since Hallie had been diagnosed with diabetics a year ago in January 2016, , Dr. Deb and staff have taken the best care of... Read More
City Animal Hospital has been there for my pets Hallie and Jack since Day 1 . Since Hallie had been diagnosed with diabetics a year ago in January 2016, , Dr. Deb and staff have taken the best care of her and continually call and check on her condition and answered my numerous questions and calls. They are always there! The best care of my fur babies are at City Animal Hospital. Read Less
Andrea Boyd
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We always receive extra special care from the team at CAH! Dr. Deb is simply a phone call away for any concern our humans have for us and that peace of mind is prized. They always have treats, and a... Read More
We always receive extra special care from the team at CAH! Dr. Deb is simply a phone call away for any concern our humans have for us and that peace of mind is prized. They always have treats, and although we are never interested in accepting...it is much appreciated Helping us stay healthy, we are thankful for City Animal Hospital! Woof, Jules &JasRead Less
Sarah McAdam
17 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Kirby Morrill
29 Aug 2016
REPORT
☆☆☆☆☆
REPORT
I cannot begin to describe how the staff at City Animal Hospital have gone above and beyond for my pup and me. They have really put so much care into making my dog (and me!) feel better, I am so very ... Read More
I cannot begin to describe how the staff at City Animal Hospital have gone above and beyond for my pup and me. They have really put so much care into making my dog (and me!) feel better, I am so very lucky I was directed here when I had a middle-of-the-night emergency. The vet was wonderful and all the staff are just genuinely caring and kind people. I feel badly for being the tearful human they had to deal with, but honestly they handled me like champs. Thanks so much for being amazing! I'm so grateful. Read Less
Tammy Munro
14 Aug 2016
REPORT
☆☆☆☆☆
REPORT
On Thursday, August 11th, I had to do the hardest thing I've ever done. I had to make the decision that it was time to say goodbye to Nikko. He was 13 years old and Debbie had looked after him from th... Read More
On Thursday, August 11th, I had to do the hardest thing I've ever done. I had to make the decision that it was time to say goodbye to Nikko. He was 13 years old and Debbie had looked after him from the very beginning. Her and her staff always went above and beyond. Nikko LOVED going to see them. He had a lot of health problems over the years and I wouldn't have trusted his care to anyone else. Thank you Debbie and staff for all that you have done for Nikko and for making his last moments as comfortable as possible. Read Less
Marianne Louise
22 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Went to City Animal Hospital today and said goodbye to my cat Abby. I'm a vet in Saskatchewan so it's been a long time since I was on the client end. They have a wonderful, kind and caring staff. Than... Read More
Went to City Animal Hospital today and said goodbye to my cat Abby. I'm a vet in Saskatchewan so it's been a long time since I was on the client end. They have a wonderful, kind and caring staff. Thank you all for being there for me today. Read Less
Ronnie Cat
16 May 2016
REPORT
☆☆☆☆☆
REPORT
Consistently impressed with how hard this team works. My 17-y-o cat has chronic renal failure and hyperthyroidism and they balance his medications so that he has an excellent, happy quality of life. (... Read More
Consistently impressed with how hard this team works. My 17-y-o cat has chronic renal failure and hyperthyroidism and they balance his medications so that he has an excellent, happy quality of life. (And they worked hard to do so, too.) They call, unprompted, to check on how he's doing. Highly recommend them. Read Less
balannaer
7 Dec 2015
REPORT
☆☆☆☆☆
REPORT
Vastly overpriced when compared to literally every other vet in town.
Vet was rude and accusatory and went as far as to call me a liar to my wife when our pet was picked up
was quoted a price as a max... Read More
Vastly overpriced when compared to literally every other vet in town.
Vet was rude and accusatory and went as far as to call me a liar to my wife when our pet was picked up
was quoted a price as a maximum when the pet was brought in and when pet was picked up, vet changed her mind and decided the $1000 bill was the "minimum" the bill would have been.
got no updates forthcoming from the vet regarding the status of the pet, we had to call ourselves despite being promised that they would contact us to keep us up to date.
Vet refuses to work in any sort of payment plan even for her ludicrously insane prices.
pet visibly lost weight in the short time he was with them and vet did extraordinary little amount of work for the bill she presented.
Overall a VERY POOR experience both as a pet owner and as a customer. The staff here are rude and liars and have no interest in the well being of the pets themselves, just their own profits.
AVOID THIS MONETARY SUCCUBUS!!!!! Read Less
Angie Stillwell
5 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Have trusted my fur babies with City Animal Hospital for 20+ years now. Dr. Debbie Sewell and her team are simply the best!! Highly recommended!!
Marye-Jo Neales
2 Nov 2014
REPORT
☆☆☆☆☆
REPORT
I agree not enough stars. Dr Debbie Sewell has looked after my family members for over 15 years. She is wonderful and has always been an excellent vet. Her staff are great, you're treated like family.... Read More
I agree not enough stars. Dr Debbie Sewell has looked after my family members for over 15 years. She is wonderful and has always been an excellent vet. Her staff are great, you're treated like family. Highly recommend. Read Less
tylersdog
25 Sep 2014
REPORT
☆☆☆☆☆
REPORT
I cannot say enough good about this hospital and its' staff. They took care of my cat and consequently myself with kindness and understanding and sensitivity. This is very different from many places I... Read More
I cannot say enough good about this hospital and its' staff. They took care of my cat and consequently myself with kindness and understanding and sensitivity. This is very different from many places I have been. Thank you to all who work there, you made a very difficult experience easier for me. Read Less
Susan Jane Flewelling
17 Jan 2014
REPORT
☆☆☆☆☆
REPORT
can't give them enough stars! Over the years, Debbie Sewell - and befoe her Sandy McAllister, cared for my dogs and cats. If I were still in Fredericton, this would still be my clinic. More caring ... Read More
can't give them enough stars! Over the years, Debbie Sewell - and befoe her Sandy McAllister, cared for my dogs and cats. If I were still in Fredericton, this would still be my clinic. More caring professional people you would look hard and long to find. Read Less
Lisa Pardy
23 Oct 2013
REPORT
☆☆☆☆☆
REPORT
Love City Animal Hospital. They are so good to our Mojo and they were so good to our beautiful Ronnie, right up to the end.
Barb Barton
1 Oct 2013
REPORT
☆☆☆☆☆
REPORT
All of my pets have been cared for by Dr Sewell and her wonderful staff...awesome place ~ awesome people.
A Google User
30 May 2011
REPORT
☆☆☆☆☆
REPORT
Dr. Sewell was very professional and allowed us to visit our kitty daily to check up on him while he was in her care. She also provided phone updates at least twice a day while he was at City Animal H... Read More
Dr. Sewell was very professional and allowed us to visit our kitty daily to check up on him while he was in her care. She also provided phone updates at least twice a day while he was at City Animal Hospital. A very good experience and I will take my pets there in the future. Read Less