After the issue I had with the clinic was brought to attention to the owner, Dr Lizotte explained everything to me, apologized and figured out what went wrong. She reassured me, was very professional with what happened and let me know that the mistake will not happen again. I am very happy she called me, and very satisfied with her service! Read Less

Iv'e been to this Vet a couple of times now. The staff is nice and typically I don't have to wait long to get in which is great. Once in the waiting room with my dog it may take 5-10 minutes which is also fine. The Vet staff is very good at their job, they are very capable and cared for my dog but they always seem rushed. It's in and out, I paid for a checkup for my dog and the vet checked his ears and told me he was a good looking dog. I don't expect him to tell me everything i mean i know he's a handsome pupper. At least check his joints, temperature, etc if your going to bill me over 80$ for a checkup. That said, just about every time so far there have been hidden costs and poor information sharing with owners in explaining what shots are best to take when. For example, a vet would know and should mention that if you may do doggy daycare he needs his bordetella shot and that if you get it at the same time as other shots it's less expensive. They 'may' not tell you that because they 'may' want you to come back so they can give the dog a shot, a treat and an 80 dollar bill. I understand it's the owners responsibility to know about the health of their dog but let's face it we're no experts. Overall disappointed with hidden costs, Be more upfront with costs Poor transferring of knowledge to pet owners, be the expert Read Less

Call to make an appointment for my dog, they recommend me to go to an other vet cause they couldn't take me right away. So they still make me an appointment for the next day morning. They they called 30 min before the appointment to cancel and recommended to go to Riverview vet. when I live on the Elmwood area. Update: They should have told me when I called their situation instead of making me an appointment to cancel it the next day. I would have taken no for an answer and called somewhere else. There is a breach of confidentiality as you are sharing the confidential details of our conversation. I handled this issue ASAP like many of your customers. I called an get a appointment elsewhere. I explain the situation with others and we are on the same page. Read Less

If you're looking for a vet that offers holistic as well as traditional approach, then this is the place for you. Dr Lizotte is trained in acupuncture and has a good knowledge of Chinese herbs. The only reason my dog Buster is still functional (Wobbler's and heart murmur) is because of the efforts of Dr Lizotte. All the employees are compassionate and knowledgeable, and I would highly recommend this vet clinic for your pet! Read Less

I gave a 5 star ratings since up to the 5th of February, I have always had excellent service. However, I am still saddened by how my dog was handled yesterday for her routine vaccines. I will make sure to ask for a specific vet from now on as I have never had anyone ask for my dog to get muzzled before. Read Less

Amazing staff!. Very understanding, genuinely concerned about your pets well being, This Vet hospital tries their best to keep cost reasonable for the average pet owner. <3 <3 <3 Only place I call or go to for my furbabies! :D Read Less

A year ago I had to lay my best friend to rest and the staff here were so compassionate. I would recomend Elmwood Vet to everyone and now I am in search for a new friend and they will be the only vet my new friend will go. Read Less

If you are looking for a Vet that cares including all the support staff, look no further. They are thorough and respect each pet and human parent. Their mandate without needing to see it in print is to do the very best for each of their patients. I have been taking a variety of pets there for over a decade and have never been let down. Read Less

I also had left Elmwood Vet Hospital because I didn't like how one vet in particular handled my dog. i tried again today and was very pleased with how both my dogs were treated. Dr. Lizotte took the time to listen and respect how we are feeding the dogs. She was thorough, even seeing our new dog without an appointment. The support staff is great. I'm sure we have found our new vet! Read Less

We brought our dog in last week to have his paw checked out and a couple other issues, Dr.Holliday and all the staff were more than amazing with our nervous/excited Peeko. And were very patient with all my questions and concerns. Very happy with the service we got Read Less

Awesome vets. Best in town! Very knowledgeable. I would recommend to anyone with dogs and cats. The new renovations look great and they just achieved their AAHA accreditation for having the higher veterinary medical standards in the industry! They are a Feline friendly practice so if you have cats they have a separate cat exam room so it is less stressful for them :) Our puppies did their puppy classes and learned a lot!Read Less