Dr. Francis Arsenault Dr. Frank Cook Dr. Sarah Moskovits Dr. Liane Nelson Dr. Elizabeth Pulman Dr. Christine Roussel Dr. Tara MacLeod Dr. Penny McLaughlin
Services
24 Hour Emergency
Allergies
Boarding
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Laboratory
Laser Declawing
Microchipping
Nutrition
Oncology
Surgery
Titer Testing
Ultrasound
Vaccinations
Reviews
Christopher Levesque
16 Dec 2023
REPORT
I took my 16 year old cat over this evening with a presumptive bladder infection…she was “registered”: at approximately 21:15…there were two other animals in the waiting area…only after I asked if we ... Read More
I took my 16 year old cat over this evening with a presumptive bladder infection…she was “registered”: at approximately 21:15…there were two other animals in the waiting area…only after I asked if we had been forgotten did someone come out and “triaged” my cat ~2215…I inquired on twice between 2300 and 0030 if I could anticipate interacting with a vet…each time told there were more critical animals…let it be known there were supposedly 2 vets working…at about 12:30 it appeared admin staff left the building and some chap walked out from the back closed the only door that was open to the waiting area …didn’t even acknowledge my presence….at 01:15 I had to use my cell phone to speak with someone behind the closed doors…only to be told they were to busy to deal with my pet…
I understand the acuity issues from one client to another…I was an ER doctor in Moncton for 20 years….and I wasn’t concerned about the hefty fees this facility charges…the last time we had our cat assessed at which time I spoke with the vet for 5 minutes the bill was north of $800…
What irks me most is the absolute failure to acknowledge our presence after registering for care…and only responded when I inquired about the chance of being seen…and when my ire came out at 0115 about the lack of professionalism…I was told they didn’t have to deal with my attitude….
For the fees they charge this clinic should have more appreciation of the people who seek out their help….there are other alternatives Read Less
Jeannie and Chris waite
13 Feb 2022
REPORT
Dr Arsenault we can not thank you enough, your love and care for animals is way above and beyond. I cannot express our appreciation for your kindness.I also appreciate the great service that your staf... Read More
Dr Arsenault we can not thank you enough, your love and care for animals is way above and beyond. I cannot express our appreciation for your kindness.I also appreciate the great service that your staff gave us they are excellent.
Buck is doing well and it’s all from the care and love from you all.I will never forget the kindness of each and everyone of you.God bless you all and keep up the good work.
Dr. Arsenault you are the best bless you, Read Less
Josselyn
14 Apr 2021
REPORT
Waited 4 hours with a sick cat and a compromised, diabetic senior citizen and still no idea what time we'd be seen. Had to leave. Wont be back.
Manon Frenette et Geatan Aube
17 Mar 2020
REPORT
On a eu une chirurgie faite sur notre boxer sammy .Double tplo , un succes cest incroyable comment bien il va .Riverview animal hospital est une place de compassion .Personal remarquable .Immense mer... Read More
On a eu une chirurgie faite sur notre boxer sammy .Double tplo , un succes cest incroyable comment bien il va .Riverview animal hospital est une place de compassion .Personal remarquable .Immense merci a D.r Francis Arseneau pour nous avoir redone notre bebe en pleine forme.God Bless you all.🐶🐶❤❤. Read Less
Northern Sentinel
29 Jun 2018
REPORT
Friendly helpful caring staff. Was very thankful for their help when I had to let go of my 15 year old dog. His name was Sam. They have a nice room set up as living room and I was able to lay next to... Read More
Friendly helpful caring staff. Was very thankful for their help when I had to let go of my 15 year old dog. His name was Sam. They have a nice room set up as living room and I was able to lay next to him, hold and talk with him through the process.
In preparation for the vet to come there were two young ladies that came in to help ready Sam for the vet. It was then that something rather remarkable happen both of these young ladies names were Sam. What were the odds???!!!. It was like a message that I was in the right place and doing the right thing. Read Less
Mel Power
26 Jun 2018
REPORT
The staff is so caring. And the vet who treated my cat obviously is in it for her love of animals. I can't thank them enough for the care they gave my fur baby.
Liliane Savoie
6 Jun 2018
REPORT
So pleasant to deal with vets. vet tech and staff.
Onyx London
10 May 2018
REPORT
This is the only place Ill take my dogs to .
Staff is friendly and very acknowledgeable.
The vets work with you and ensure the best care .
Pat Merrithew
7 May 2018
REPORT
Excellent facility for your pet. Very caring staff!
Alexandre Boudreau
20 Apr 2018
REPORT
Our dog Sunny was recently diagnosed with a CCL injury in his right hind leg. Having already had TTA surgery on his left hind leg in January 2017, we expected our regular vet to recommend the same su... Read More
Our dog Sunny was recently diagnosed with a CCL injury in his right hind leg. Having already had TTA surgery on his left hind leg in January 2017, we expected our regular vet to recommend the same surgery for the right one. Instead she told us that he was not a candidate for surgery because his arthritis was too advanced in the right leg. She recommended amputation of both hind legs or even worse, put him down because he would be in too much pain. Sunny is only 3 and half years old. Our family was not willing to accept her options, so opted to get a second opinion from Dr. Francis Arsenault at Riverview Animal Hospital. Thank God we did! Dr. Arsenault told us that Sunny's injury was operable and that he would be able to clean up most of the arthritis in his right leg, therefore improving his quality of life. He was very straight forward and explained in detail the TPLO procedure. We quickly decided to put our trust in him and his team and had the surgery done. We are now almost one month post surgery and Sunny is doing amazing. He has been putting weight on his right leg since two or three days after the surgery and has shown steady improvement ever since. My husband and I cannot say enough of the excellent care Sunny received while a patient at Riverview Animal Hospital. His team of care givers was amazing and gave us regular updates on his progress while he was there. They were so nice and made us feel like Sunny was a regular VIP. :) We will be forever grateful for what they did for Sunny. Thank you from the bottom of our hearts.
For those people debating between TTA and TPLO surgery, we would hands down recommend the TPLO surgery. Sunny's recovery has been 100 times easier and better with TPLO than with TTA.
Thanks again Dr. Arsenault and your team for everything!
Sincerely,
Micheline and David Boudreau Read Less
Clara Flanagan
14 Mar 2018
REPORT
I got my cat fixed at a different vet and had to bring her here when her stitches come out and they put staples in and gave her a shot of antibiotics and 5 days later her staples have come out 3/5 of... Read More
I got my cat fixed at a different vet and had to bring her here when her stitches come out and they put staples in and gave her a shot of antibiotics and 5 days later her staples have come out 3/5 of them she has a cone collar on that hasn’t come off at all and when I called so they could put more in because my vet is yet closed again they want to charge me again for another visit when I already paid 150$ last time I was there this is not right! Every other vet I talk to said they do not change for another visit if they pet has to go back this is ridiculous! Read Less
Pami Dick
26 Feb 2018
REPORT
Open every day even holidays. Which is why I started going there as my new puppy I got on Christmas eve had fleas. I find the vets are not super approachable or thorough but the reception staff is e... Read More
Open every day even holidays. Which is why I started going there as my new puppy I got on Christmas eve had fleas. I find the vets are not super approachable or thorough but the reception staff is exceptional. I have never gone to a vet that didn't clip the nails and clean the ears but maybe it's different now. Read Less
Deane Alexander
27 Apr 2017
REPORT
If it weren't for the people at RAH, my cat wouldn't be with us today. They've saved his life twice, and have been amazing through it all. Great doctors, great staff, I will never go anywhere else.
Ceci Flanagan-Snow
2 Apr 2017
REPORT
Thank you Dr. Roussel and staff. Your kindness to both me and Harley, our 18 month old Standard Poodle, was greatly appreciated. The professionalism with which he was examined and subsequently treated... Read More
Thank you Dr. Roussel and staff. Your kindness to both me and Harley, our 18 month old Standard Poodle, was greatly appreciated. The professionalism with which he was examined and subsequently treated was excellent. I couldn't believe how calm and friendly he remained throughout all of the examining etc. - a testament to you and your staff's demeanour for sure. Read Less
k o
18 Mar 2017
REPORT
I could not speak more highly of Dr. Runyon and Jessie Wheatley. Quick to respond, attentive, and of course, professional. Our precious golden is doing well and we have the team to thank.
Jordan Benson
16 Mar 2017
REPORT
Worst experience ever. Couldn't be more disappointed and angry and an establishment where we feel taken advantage of and that our pup was not cared about. Total money grab with lack of empethy towards... Read More
Worst experience ever. Couldn't be more disappointed and angry and an establishment where we feel taken advantage of and that our pup was not cared about. Total money grab with lack of empethy towards animals in my personal opinion. Misdiagnosed, misinformed, no communication, laughed at us, scoffed at us. We feel like our pups health was not their priority but making a buck was by not informing us of ALL information. I do not mind spending good money on my kid (our pup) but charging for removal of hardware that they put in during surgery and not considering it post op care is ludacriss by trying to charge additional after they put this in our dog without telling us it would cost additional after we already signed for a surgery that cost thousands. If you have to go there, make sure you record and document everything properly and get all information up front because they in my opinion will just keep adding additional cost without your concent or knowledge. Read Less
Sarah Solt
26 Feb 2017
REPORT
Brought one of the loves of my life in and we were treated promptly and professionally by the wonderful and knowledgeable staff. Not our first visit and surely won't be our last, good piece of mind kn... Read More
Brought one of the loves of my life in and we were treated promptly and professionally by the wonderful and knowledgeable staff. Not our first visit and surely won't be our last, good piece of mind knowing that you're always available to help. We love you guys! Read Less
Rebecca Thomas
27 Jan 2017
REPORT
I took my dog in for a double knee surgery this week and the staff was so accommodating! I initially just took my dog here for a second opinion but with how comfortable I felt and with the quote being... Read More
I took my dog in for a double knee surgery this week and the staff was so accommodating! I initially just took my dog here for a second opinion but with how comfortable I felt and with the quote being substantially more affordable I decided to switch vets! Can't wait to switch my other dog here as well and receive the same service again! The after care your animal receives is fantastic! Read Less
Barbara Currie-Maclean
11 Jan 2017
REPORT
This week our dog ended up having some unplanned ortho surgery done by dr arsenault which we can say went above and beyond for us and we are so thankful.... The staff at the front desk also are so swe... Read More
This week our dog ended up having some unplanned ortho surgery done by dr arsenault which we can say went above and beyond for us and we are so thankful.... The staff at the front desk also are so sweet and caring Thanks Magnum is home resting after his big week being well cared for at your place. Read Less
Eli Jennings
4 Jan 2017
REPORT
Have had a great experience thus far with this place. Feel extremely fortunate to have them so close by. I thought my cat was an 8 month old male with a urinary tract infection... felt pretty silly wh... Read More
Have had a great experience thus far with this place. Feel extremely fortunate to have them so close by. I thought my cat was an 8 month old male with a urinary tract infection... felt pretty silly when I brought HER in and found out SHE was a SHE and was in heat! Hadn't had her spayed yet, so I opted to have them do it. The costs were reasonable - no higher than anywhere else, and we all know that the cost is just part of being a pet owner and you either accept that, you accept that your pet may not live as long without veterinary care, or you just don't bother having a pet at all. Now, what really sold me on this place was the quality of care. The staff are all excellent and the vet was fantastic. Unfortunately my little cat is too rambunctious for her own good. After bringing her home from surgery, keeping her still was a hassle and she popped a stitch or two. It was the weekend of New Years, but the staff still happily brought her back in and kept her over the weekend for monitoring, free of charge. When it became apparent she'd need some follow-up surgery, they also performed that free of charge. These folks are the real deal. Thank you for taking such good care of Huxley. :)Read Less
Barbara-Beth Arsneau
30 Dec 2016
REPORT
Thank you to the doctors and staff for making Brianna and i feel wanted there.We have not experienced this level of kindness anywhere else.The last time we brought her in she was not shaking in fear.... Read More
Thank you to the doctors and staff for making Brianna and i feel wanted there.We have not experienced this level of kindness anywhere else.The last time we brought her in she was not shaking in fear.We had a real bad experience somewhere else..that left us both shaken for quite some time. After going there a few times and brianna getting such attention and the staff actually talking to her,well i know it is that level of care and the way she was treated by the doctors she has seen,has helped her greatly.Last month was the first time she happily walked around after realizing where we were.That is new. And thank you to the one who took my call tonight about Briannas leg.Your kindness and time on the call i very much appreciated.We will be seeing you tomorrow. Read Less
Ashley Black
28 Dec 2016
REPORT
We had to use your services last night when my 16 year old Shepard could no longer walk. Thank you very much to the vet and the vet techs on staff who helped make his final moments stress free. You w... Read More
We had to use your services last night when my 16 year old Shepard could no longer walk. Thank you very much to the vet and the vet techs on staff who helped make his final moments stress free. You were all fantastic! Read Less
Trevor Banfield
23 Oct 2016
REPORT
Just had my 190 lb Saint Bernard here to fix his knee ! Great doctors, very informative and awesome staff !!! I can't thank you guys enough for helping my best buddy Trooper ! He's on the mend ! An... Read More
Just had my 190 lb Saint Bernard here to fix his knee ! Great doctors, very informative and awesome staff !!! I can't thank you guys enough for helping my best buddy Trooper ! He's on the mend ! And loving the snow back home in Labrador :). Again i can't thank these people enough!! Highly recommended from me and troops! Read Less
Sophie N. Comeau
9 Oct 2016
REPORT
This morning was not a typical morning. Our 8 years old lab Hunter had a seizure and we brought him in to have him checked. It was our first time visiting your clinic and I must say that your service ... Read More
This morning was not a typical morning. Our 8 years old lab Hunter had a seizure and we brought him in to have him checked. It was our first time visiting your clinic and I must say that your service was great. The vetenarian, the vet techs and the receptionists were all amazing. Thank you for making us feel better (especially me haha). We appreciated your services. Hunter has drank lots of water and is now resting comfortably at homeRead Less
Ben Hutten-Czapski
6 Oct 2016
REPORT
Very supportive staff in difficult times. Costly as most vets are. Unparalleled availability/hours.
Matt MacBeth
4 Sep 2016
REPORT
Thanks Dr. Nelson & staff. Great clinic and great first experience. We had so many questions and we're concerned over our cat having a dislocation in his tail. We weren't rushed at all, treated so wel... Read More
Thanks Dr. Nelson & staff. Great clinic and great first experience. We had so many questions and we're concerned over our cat having a dislocation in his tail. We weren't rushed at all, treated so well as was our cat. It's so nice to know that there is a 24 hour service available in the area. Money well spent. THANK YOU! Read Less
Tim Weiland
28 Aug 2016
REPORT
I've been highly disappointed in the management of this place as well as the same management that oversees the vast majority of vet clinics in the area. In addition, some (but not all) of the employee... Read More
I've been highly disappointed in the management of this place as well as the same management that oversees the vast majority of vet clinics in the area. In addition, some (but not all) of the employees here don't seem to really take pride in their work. Then again, why would you when you're paid zilch. I've had friends who have worked there, I myself have been a customer and I have friends who have worked here. Please. Don't go here. You and your pet are better served at any of the other clinics in the Riverview area. Read Less
Dekota Fletcher
27 Aug 2016
REPORT
My dog had her surgery here. The staff was very kind and helpful. The vet did a great job.
Wendy Waller
20 Aug 2016
REPORT
I have nothing but praise for the Riverview Animal Hospital we were visiting with our beloved 15 year old English setter when she started to have seizures we were in the lucky position to be able to s... Read More
I have nothing but praise for the Riverview Animal Hospital we were visiting with our beloved 15 year old English setter when she started to have seizures we were in the lucky position to be able to stay here with some friends just 10 mins from the hospital, although the outcome was not good in the end we had nearly 7 weeks with Oreo which we will treasure, The staff were always very professional and gave us all the information we needed to make decisions. Our emergency visits always ended up being out of hours and I have to say coming from Ontario where it is $240 to walk through the door of the emergency clinic without any of the treatments, the fee of $68 and then $49 with follow ups was really appreciated and allowed us to feel able to do all we could, Riverview is very reasonable with its rates and they were always willing to give us the prices of the treatments and give us advise, while never making us feel that we had to go ahead with anything, over the 7 weeks we were in the vets out of hours at least 4 times and then in during daytime at least 4 times. We chose to have tests done and were fully informed of the costs as we went along it was refreshing to deal with a business that, it was as they said we had no surprise bills. Moncton should support this as it is a godsend to have on your doorstep. My husband and me would like to give all the staff a huge thank you for doing all they could. Read Less
Shanna Loverro
16 Aug 2016
REPORT
We were travelling from Ontario with our Golden Retriever, Molly and needed to find a vet because it appeared that she had an eye infection. We contacted the Riverview Animal Hospital and they were ab... Read More
We were travelling from Ontario with our Golden Retriever, Molly and needed to find a vet because it appeared that she had an eye infection. We contacted the Riverview Animal Hospital and they were absolutely wonderful! They were so kind and accomodating and made a stressful situation better for us and our girl. Thank you for acting so quickly and taking such good care of our girl. Read Less
Michelle Hunt-Anglehart
11 Aug 2016
REPORT
We wanted to share our heartfelt thanks to all of the staff at the Riverview Animal Hospital for the 14 years of taking such great care of our Chocolate Labrador Retriever, Murphy. Murphy was very wel... Read More
We wanted to share our heartfelt thanks to all of the staff at the Riverview Animal Hospital for the 14 years of taking such great care of our Chocolate Labrador Retriever, Murphy. Murphy was very well cared for and loved by the best staff. A special thanks to Dr. Francis Arsenault who is exceptional in veterinary medicine and has a very honest and kind, knowledgeable approach to caring for his customers and their pets. Thanks to the veterinary assistants some of whom we have not met but they knew Murphy from his visits. Also, a special thanks to Kelli for her gentle touch and assisting Dr. Arsenault in Murphys last hour. Other special notes of thanks to Dr. Sarah Moskovits who we had the pleasure to meet to care for Murphy during some of our visits. We also want to thank the very special people who are the staples at the Riverview Animal Hospital, Shelley, Sharon to name a couple, you are all exceptional and kind. A fabulous team at the Riverview Animal Hospital with an approach to care that is top quality in a beautiful facility. Lots of thanksMichelle & Claude Anglehart & family.Read Less
Dr. Francis Arsenault Dr. Frank Cook Dr. Sarah Moskovits Dr. Liane Nelson Dr. Elizabeth Pulman Dr. Christine Roussel Dr. Tara MacLeod Dr. Penny McLaughlin
I took my 16 year old cat over this evening with a presumptive bladder infection…she was “registered”: at approximately 21:15…there were two other animals in the waiting area…only after I asked if we ... Read More
I took my 16 year old cat over this evening with a presumptive bladder infection…she was “registered”: at approximately 21:15…there were two other animals in the waiting area…only after I asked if we had been forgotten did someone come out and “triaged” my cat ~2215…I inquired on twice between 2300 and 0030 if I could anticipate interacting with a vet…each time told there were more critical animals…let it be known there were supposedly 2 vets working…at about 12:30 it appeared admin staff left the building and some chap walked out from the back closed the only door that was open to the waiting area …didn’t even acknowledge my presence….at 01:15 I had to use my cell phone to speak with someone behind the closed doors…only to be told they were to busy to deal with my pet…
I understand the acuity issues from one client to another…I was an ER doctor in Moncton for 20 years….and I wasn’t concerned about the hefty fees this facility charges…the last time we had our cat assessed at which time I spoke with the vet for 5 minutes the bill was north of $800…
What irks me most is the absolute failure to acknowledge our presence after registering for care…and only responded when I inquired about the chance of being seen…and when my ire came out at 0115 about the lack of professionalism…I was told they didn’t have to deal with my attitude….
For the fees they charge this clinic should have more appreciation of the people who seek out their help….there are other alternatives Read Less
Jeannie and Chris waite
13 Feb 2022
REPORT
☆☆☆☆☆
REPORT
Dr Arsenault we can not thank you enough, your love and care for animals is way above and beyond. I cannot express our appreciation for your kindness.I also appreciate the great service that your staf... Read More
Dr Arsenault we can not thank you enough, your love and care for animals is way above and beyond. I cannot express our appreciation for your kindness.I also appreciate the great service that your staff gave us they are excellent.
Buck is doing well and it’s all from the care and love from you all.I will never forget the kindness of each and everyone of you.God bless you all and keep up the good work.
Dr. Arsenault you are the best bless you, Read Less
Josselyn
14 Apr 2021
REPORT
☆☆☆☆☆
REPORT
Waited 4 hours with a sick cat and a compromised, diabetic senior citizen and still no idea what time we'd be seen. Had to leave. Wont be back.
Manon Frenette et Geatan Aube
17 Mar 2020
REPORT
☆☆☆☆☆
REPORT
On a eu une chirurgie faite sur notre boxer sammy .Double tplo , un succes cest incroyable comment bien il va .Riverview animal hospital est une place de compassion .Personal remarquable .Immense mer... Read More
On a eu une chirurgie faite sur notre boxer sammy .Double tplo , un succes cest incroyable comment bien il va .Riverview animal hospital est une place de compassion .Personal remarquable .Immense merci a D.r Francis Arseneau pour nous avoir redone notre bebe en pleine forme.God Bless you all.🐶🐶❤❤. Read Less
Northern Sentinel
29 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Friendly helpful caring staff. Was very thankful for their help when I had to let go of my 15 year old dog. His name was Sam. They have a nice room set up as living room and I was able to lay next to... Read More
Friendly helpful caring staff. Was very thankful for their help when I had to let go of my 15 year old dog. His name was Sam. They have a nice room set up as living room and I was able to lay next to him, hold and talk with him through the process.
In preparation for the vet to come there were two young ladies that came in to help ready Sam for the vet. It was then that something rather remarkable happen both of these young ladies names were Sam. What were the odds???!!!. It was like a message that I was in the right place and doing the right thing. Read Less
Mel Power
26 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The staff is so caring. And the vet who treated my cat obviously is in it for her love of animals. I can't thank them enough for the care they gave my fur baby.
Liliane Savoie
6 Jun 2018
REPORT
☆☆☆☆☆
REPORT
So pleasant to deal with vets. vet tech and staff.
Onyx London
10 May 2018
REPORT
☆☆☆☆☆
REPORT
This is the only place Ill take my dogs to .
Staff is friendly and very acknowledgeable.
The vets work with you and ensure the best care .
Pat Merrithew
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Excellent facility for your pet. Very caring staff!
Alexandre Boudreau
20 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Our dog Sunny was recently diagnosed with a CCL injury in his right hind leg. Having already had TTA surgery on his left hind leg in January 2017, we expected our regular vet to recommend the same su... Read More
Our dog Sunny was recently diagnosed with a CCL injury in his right hind leg. Having already had TTA surgery on his left hind leg in January 2017, we expected our regular vet to recommend the same surgery for the right one. Instead she told us that he was not a candidate for surgery because his arthritis was too advanced in the right leg. She recommended amputation of both hind legs or even worse, put him down because he would be in too much pain. Sunny is only 3 and half years old. Our family was not willing to accept her options, so opted to get a second opinion from Dr. Francis Arsenault at Riverview Animal Hospital. Thank God we did! Dr. Arsenault told us that Sunny's injury was operable and that he would be able to clean up most of the arthritis in his right leg, therefore improving his quality of life. He was very straight forward and explained in detail the TPLO procedure. We quickly decided to put our trust in him and his team and had the surgery done. We are now almost one month post surgery and Sunny is doing amazing. He has been putting weight on his right leg since two or three days after the surgery and has shown steady improvement ever since. My husband and I cannot say enough of the excellent care Sunny received while a patient at Riverview Animal Hospital. His team of care givers was amazing and gave us regular updates on his progress while he was there. They were so nice and made us feel like Sunny was a regular VIP. :) We will be forever grateful for what they did for Sunny. Thank you from the bottom of our hearts.
For those people debating between TTA and TPLO surgery, we would hands down recommend the TPLO surgery. Sunny's recovery has been 100 times easier and better with TPLO than with TTA.
Thanks again Dr. Arsenault and your team for everything!
Sincerely,
Micheline and David Boudreau Read Less
Clara Flanagan
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I got my cat fixed at a different vet and had to bring her here when her stitches come out and they put staples in and gave her a shot of antibiotics and 5 days later her staples have come out 3/5 of... Read More
I got my cat fixed at a different vet and had to bring her here when her stitches come out and they put staples in and gave her a shot of antibiotics and 5 days later her staples have come out 3/5 of them she has a cone collar on that hasn’t come off at all and when I called so they could put more in because my vet is yet closed again they want to charge me again for another visit when I already paid 150$ last time I was there this is not right! Every other vet I talk to said they do not change for another visit if they pet has to go back this is ridiculous! Read Less
Pami Dick
26 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Open every day even holidays. Which is why I started going there as my new puppy I got on Christmas eve had fleas. I find the vets are not super approachable or thorough but the reception staff is e... Read More
Open every day even holidays. Which is why I started going there as my new puppy I got on Christmas eve had fleas. I find the vets are not super approachable or thorough but the reception staff is exceptional. I have never gone to a vet that didn't clip the nails and clean the ears but maybe it's different now. Read Less
Deane Alexander
27 Apr 2017
REPORT
☆☆☆☆☆
REPORT
If it weren't for the people at RAH, my cat wouldn't be with us today. They've saved his life twice, and have been amazing through it all. Great doctors, great staff, I will never go anywhere else.
Ceci Flanagan-Snow
2 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Thank you Dr. Roussel and staff. Your kindness to both me and Harley, our 18 month old Standard Poodle, was greatly appreciated. The professionalism with which he was examined and subsequently treated... Read More
Thank you Dr. Roussel and staff. Your kindness to both me and Harley, our 18 month old Standard Poodle, was greatly appreciated. The professionalism with which he was examined and subsequently treated was excellent. I couldn't believe how calm and friendly he remained throughout all of the examining etc. - a testament to you and your staff's demeanour for sure. Read Less
k o
18 Mar 2017
REPORT
☆☆☆☆☆
REPORT
I could not speak more highly of Dr. Runyon and Jessie Wheatley. Quick to respond, attentive, and of course, professional. Our precious golden is doing well and we have the team to thank.
Jordan Benson
16 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Worst experience ever. Couldn't be more disappointed and angry and an establishment where we feel taken advantage of and that our pup was not cared about. Total money grab with lack of empethy towards... Read More
Worst experience ever. Couldn't be more disappointed and angry and an establishment where we feel taken advantage of and that our pup was not cared about. Total money grab with lack of empethy towards animals in my personal opinion. Misdiagnosed, misinformed, no communication, laughed at us, scoffed at us. We feel like our pups health was not their priority but making a buck was by not informing us of ALL information. I do not mind spending good money on my kid (our pup) but charging for removal of hardware that they put in during surgery and not considering it post op care is ludacriss by trying to charge additional after they put this in our dog without telling us it would cost additional after we already signed for a surgery that cost thousands. If you have to go there, make sure you record and document everything properly and get all information up front because they in my opinion will just keep adding additional cost without your concent or knowledge. Read Less
Sarah Solt
26 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Brought one of the loves of my life in and we were treated promptly and professionally by the wonderful and knowledgeable staff. Not our first visit and surely won't be our last, good piece of mind kn... Read More
Brought one of the loves of my life in and we were treated promptly and professionally by the wonderful and knowledgeable staff. Not our first visit and surely won't be our last, good piece of mind knowing that you're always available to help. We love you guys! Read Less
Rebecca Thomas
27 Jan 2017
REPORT
☆☆☆☆☆
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I took my dog in for a double knee surgery this week and the staff was so accommodating! I initially just took my dog here for a second opinion but with how comfortable I felt and with the quote being... Read More
I took my dog in for a double knee surgery this week and the staff was so accommodating! I initially just took my dog here for a second opinion but with how comfortable I felt and with the quote being substantially more affordable I decided to switch vets! Can't wait to switch my other dog here as well and receive the same service again! The after care your animal receives is fantastic! Read Less
Barbara Currie-Maclean
11 Jan 2017
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This week our dog ended up having some unplanned ortho surgery done by dr arsenault which we can say went above and beyond for us and we are so thankful.... The staff at the front desk also are so swe... Read More
This week our dog ended up having some unplanned ortho surgery done by dr arsenault which we can say went above and beyond for us and we are so thankful.... The staff at the front desk also are so sweet and caring Thanks Magnum is home resting after his big week being well cared for at your place. Read Less
Eli Jennings
4 Jan 2017
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Have had a great experience thus far with this place. Feel extremely fortunate to have them so close by. I thought my cat was an 8 month old male with a urinary tract infection... felt pretty silly wh... Read More
Have had a great experience thus far with this place. Feel extremely fortunate to have them so close by. I thought my cat was an 8 month old male with a urinary tract infection... felt pretty silly when I brought HER in and found out SHE was a SHE and was in heat! Hadn't had her spayed yet, so I opted to have them do it. The costs were reasonable - no higher than anywhere else, and we all know that the cost is just part of being a pet owner and you either accept that, you accept that your pet may not live as long without veterinary care, or you just don't bother having a pet at all. Now, what really sold me on this place was the quality of care. The staff are all excellent and the vet was fantastic. Unfortunately my little cat is too rambunctious for her own good. After bringing her home from surgery, keeping her still was a hassle and she popped a stitch or two. It was the weekend of New Years, but the staff still happily brought her back in and kept her over the weekend for monitoring, free of charge. When it became apparent she'd need some follow-up surgery, they also performed that free of charge. These folks are the real deal. Thank you for taking such good care of Huxley. :)Read Less
Barbara-Beth Arsneau
30 Dec 2016
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Thank you to the doctors and staff for making Brianna and i feel wanted there.We have not experienced this level of kindness anywhere else.The last time we brought her in she was not shaking in fear.... Read More
Thank you to the doctors and staff for making Brianna and i feel wanted there.We have not experienced this level of kindness anywhere else.The last time we brought her in she was not shaking in fear.We had a real bad experience somewhere else..that left us both shaken for quite some time. After going there a few times and brianna getting such attention and the staff actually talking to her,well i know it is that level of care and the way she was treated by the doctors she has seen,has helped her greatly.Last month was the first time she happily walked around after realizing where we were.That is new. And thank you to the one who took my call tonight about Briannas leg.Your kindness and time on the call i very much appreciated.We will be seeing you tomorrow. Read Less
Ashley Black
28 Dec 2016
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We had to use your services last night when my 16 year old Shepard could no longer walk. Thank you very much to the vet and the vet techs on staff who helped make his final moments stress free. You w... Read More
We had to use your services last night when my 16 year old Shepard could no longer walk. Thank you very much to the vet and the vet techs on staff who helped make his final moments stress free. You were all fantastic! Read Less
Trevor Banfield
23 Oct 2016
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Just had my 190 lb Saint Bernard here to fix his knee ! Great doctors, very informative and awesome staff !!! I can't thank you guys enough for helping my best buddy Trooper ! He's on the mend ! An... Read More
Just had my 190 lb Saint Bernard here to fix his knee ! Great doctors, very informative and awesome staff !!! I can't thank you guys enough for helping my best buddy Trooper ! He's on the mend ! And loving the snow back home in Labrador :). Again i can't thank these people enough!! Highly recommended from me and troops! Read Less
Sophie N. Comeau
9 Oct 2016
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This morning was not a typical morning. Our 8 years old lab Hunter had a seizure and we brought him in to have him checked. It was our first time visiting your clinic and I must say that your service ... Read More
This morning was not a typical morning. Our 8 years old lab Hunter had a seizure and we brought him in to have him checked. It was our first time visiting your clinic and I must say that your service was great. The vetenarian, the vet techs and the receptionists were all amazing. Thank you for making us feel better (especially me haha). We appreciated your services. Hunter has drank lots of water and is now resting comfortably at homeRead Less
Ben Hutten-Czapski
6 Oct 2016
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Very supportive staff in difficult times. Costly as most vets are. Unparalleled availability/hours.
Matt MacBeth
4 Sep 2016
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Thanks Dr. Nelson & staff. Great clinic and great first experience. We had so many questions and we're concerned over our cat having a dislocation in his tail. We weren't rushed at all, treated so wel... Read More
Thanks Dr. Nelson & staff. Great clinic and great first experience. We had so many questions and we're concerned over our cat having a dislocation in his tail. We weren't rushed at all, treated so well as was our cat. It's so nice to know that there is a 24 hour service available in the area. Money well spent. THANK YOU! Read Less
Tim Weiland
28 Aug 2016
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I've been highly disappointed in the management of this place as well as the same management that oversees the vast majority of vet clinics in the area. In addition, some (but not all) of the employee... Read More
I've been highly disappointed in the management of this place as well as the same management that oversees the vast majority of vet clinics in the area. In addition, some (but not all) of the employees here don't seem to really take pride in their work. Then again, why would you when you're paid zilch. I've had friends who have worked there, I myself have been a customer and I have friends who have worked here. Please. Don't go here. You and your pet are better served at any of the other clinics in the Riverview area. Read Less
Dekota Fletcher
27 Aug 2016
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My dog had her surgery here. The staff was very kind and helpful. The vet did a great job.
Wendy Waller
20 Aug 2016
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I have nothing but praise for the Riverview Animal Hospital we were visiting with our beloved 15 year old English setter when she started to have seizures we were in the lucky position to be able to s... Read More
I have nothing but praise for the Riverview Animal Hospital we were visiting with our beloved 15 year old English setter when she started to have seizures we were in the lucky position to be able to stay here with some friends just 10 mins from the hospital, although the outcome was not good in the end we had nearly 7 weeks with Oreo which we will treasure, The staff were always very professional and gave us all the information we needed to make decisions. Our emergency visits always ended up being out of hours and I have to say coming from Ontario where it is $240 to walk through the door of the emergency clinic without any of the treatments, the fee of $68 and then $49 with follow ups was really appreciated and allowed us to feel able to do all we could, Riverview is very reasonable with its rates and they were always willing to give us the prices of the treatments and give us advise, while never making us feel that we had to go ahead with anything, over the 7 weeks we were in the vets out of hours at least 4 times and then in during daytime at least 4 times. We chose to have tests done and were fully informed of the costs as we went along it was refreshing to deal with a business that, it was as they said we had no surprise bills. Moncton should support this as it is a godsend to have on your doorstep. My husband and me would like to give all the staff a huge thank you for doing all they could. Read Less
Shanna Loverro
16 Aug 2016
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We were travelling from Ontario with our Golden Retriever, Molly and needed to find a vet because it appeared that she had an eye infection. We contacted the Riverview Animal Hospital and they were ab... Read More
We were travelling from Ontario with our Golden Retriever, Molly and needed to find a vet because it appeared that she had an eye infection. We contacted the Riverview Animal Hospital and they were absolutely wonderful! They were so kind and accomodating and made a stressful situation better for us and our girl. Thank you for acting so quickly and taking such good care of our girl. Read Less
Michelle Hunt-Anglehart
11 Aug 2016
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We wanted to share our heartfelt thanks to all of the staff at the Riverview Animal Hospital for the 14 years of taking such great care of our Chocolate Labrador Retriever, Murphy. Murphy was very wel... Read More
We wanted to share our heartfelt thanks to all of the staff at the Riverview Animal Hospital for the 14 years of taking such great care of our Chocolate Labrador Retriever, Murphy. Murphy was very well cared for and loved by the best staff. A special thanks to Dr. Francis Arsenault who is exceptional in veterinary medicine and has a very honest and kind, knowledgeable approach to caring for his customers and their pets. Thanks to the veterinary assistants some of whom we have not met but they knew Murphy from his visits. Also, a special thanks to Kelli for her gentle touch and assisting Dr. Arsenault in Murphys last hour. Other special notes of thanks to Dr. Sarah Moskovits who we had the pleasure to meet to care for Murphy during some of our visits. We also want to thank the very special people who are the staples at the Riverview Animal Hospital, Shelley, Sharon to name a couple, you are all exceptional and kind. A fabulous team at the Riverview Animal Hospital with an approach to care that is top quality in a beautiful facility. Lots of thanksMichelle & Claude Anglehart & family.Read Less
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