Exceptional, professional service and care of my dog and his owners. My puppy required emergency surgery. Dr. Caines and her staff took exceptional care of him before, during and after his surgery. Everything was explained well, all our questions were answered in detail and my dog was treated with care and respect. We cannot say enough about Avenue Animal Clinic, Dr. Caines and her staff. Read Less

Absolutely excellent. We have taken a number of dogs there in the last 23 years and always had the best of care. Even savings one dog's life after we had received very bad vet advice at another practice. They have been very understanding and compassionate while helping us put down 3 of our animals over the years. I have interacted with all the vets there and they have been nothing but caring, compassionate and professional. Sometimes it is hard to hear the truth about your pet and its ability to recover or not, but they have always explained every option available and supported our final decision on treatment. Read Less

In one word AMAZING! Avenue Animal Hospital is where everyone should bring their fur babies. I have two dogs and four cats and the staff there has treated them like one of their own! They are amazingly kind and compassionate. I have been through so much with my fur babies and through everything they have always been there and have even provided helpful advice for me after hours. I can't say thank you enough for everything Avenue Animal Hospital staff has done for me but thank you from the bottom of my heart! Read Less

I have 2 dogs and 4 cats and every one of them goes to this Vet. The service the 3 Veterinarians that work here have been giving me amazing service and advise for over 10 years, on one occasion the advise I was given even saved my oldest dogs life. If you are looking for an amazing Vet that is very very fair on what they charge for the amazing job they do this is where the place you want to trust your animals to, these people really care about helping making your animals better. Read Less

Had my dog in to these people at least a dozen times for the same condition(yeast infection in ears)every time I paid for dr visit and medication.even though sign on wall said one charge per condition(sign gone now)every time given same medication and it worked! I recently lost my job and don't have extra money and my dog needed more ear med!even though it's always the same meds,the refused to sell me with out paying for dr visit! Unfourtantly I don't have the extra cash my mortgage and kids need to come first!so now my dogs ears are bleeding and swollen shut because these people wanted there$69 to do the same thing I've paid for a dozen times! Prob going to have to put Chauncey down! Read Less

Dr. on call was very helpful, compassionate and knowledgeable; she offered us all different options to continue treating our dog who was having a seizure that lasted more than 45 minutes; we were not prepared emotionally to say goodbye to our family pet of 13 years; but in the end we did what it was best for him. Read Less

Our vet and my parents vet my family has brought all 6 of our animals over 15 years here. They were understanding and helpful when my wife and I were young with our first dog. They are good to deal with and have worked with us above and beyond during stressful times and difficult situations in a competent and professional manner. They are so good with my pitbull that he actually enjoys seeing them and they have never made me feel anything but welcome. There has never been any doubt about their priorities of pet care over bringing in money.Read Less

I brought my dog who was bitten in by another dog. He was infected and was extremely ill. It was 4 am and I met the vet at the clinic. My dog was laying on the floor in the room unable to stand and she stated. " If you don't come up with 900 right now I am not touching this dog.' ''That is the way it is.' my husband was in California at the time and I tried to reach him but at that hour was unable to get through for two hours. A friend came to the rescue and fronted us in order to have him treated asap. Paid in full that day. Disgusting examples of human beings. I would not recommend the worst person in the universe to go to a person like this. Read Less

Good knowledgeable doctors and a friendly secretary [rare find]. I had Dr. Gillis for my most recent visit and she considered a topical treatment first over a pill medication - she was considering the impact to my dogs immune system and I appreciate that type of care. The topical solution is called Synotic and has worked well but ran out as they come in small 8 ml bottles and its not made anymore but at least the doctor tried that first. Read Less

Teresa, thank you for your comment (previous post). Although we are not allowed to comment on the social media post you refer to due to client confidentiality rules, please be assured that we will continue to strive to provide the best care we can for our client's animals with honesty. Read Less