15 Reviews

Loch Lomond Veterinary Hospital

Saint John, New Brunswick
General Info
Full Range of Medical, Surgical & Dental Services. Equine Ambulatory Service. Preventative Care & Wellness Screening. New Clients Welcome
Reviews
Jennifer Richard
29 Jun 2018
REPORT
Great last minute response after hours service for our pup in crisis. Thanks so much.
TJ Martin
28 May 2018
REPORT
Some good and some bad here. The upshot is that they saved my cat and got him in pretty quickly, and for that I'm grateful. Upsides: -> They saved my cat, and that itself makes me eternally grateful... Read More
Some good and some bad here. The upshot is that they saved my cat and got him in pretty quickly, and for that I'm grateful. Upsides: -> They saved my cat, and that itself makes me eternally grateful to them. -> They booked an appointment on same-day and did not charge an emergency fee for it. -> They had easy set up for a payment plan through a loan company that deals in loans for pet bill payments, am able to use this elsewhere as well. Downsides: -> I was quoted both a high price and lower price, and it does not seem that much effort was made to try to keep the price low and reasonable -> I find a few of the staff to be a little less warm than I would have expected with a the exception of one person who was very very kind and seemed to care about the animals and was comforting. -> They forgot to give my pet a dose of medicine and gave it last second, so that doesn't instill great confidence. -> Trying to get information on all this stuff from them is a bit painful and clumsy, they don't exactly seem like they're working as one unit and seem disorganized, and a lot of asking back and forth between them about how something works. -> They are a little frustrating to deal with as a pet owner who has never gone through this before as I got the sense that they may have been expecting me to know a little bit more before hand than I did, but I think that they should probably be fully prepared for newbies that come in that are seeking assistance and who do not know what to expect. -> After I had to take my pet to an other location for emergency help after the problem seemed to complicate, the other vet seemed to scratch their head at one of the drug choices of this vet and decided to alter the prescription. Again, does not leave me terribly confident. -> The other vet (Hampton at 510 Main Street) seemed much more compassionate towards (Even in the middle of the night for an emergency call!) the both of us and seemed to really try their best to offer the best balance of care and tried also to keep costs from becoming silly. All in all, I don't want to swing too hard at them because I know they tried, it's just that I don't believe that this could be called, in all honesty, a 5-star experience, and I know that other clinics such as the one located in hampton and the fairvale animal hospital both have good to excellent reputations for their prices and amazing service, respectively. I think that bringing your pet here for treatment in an emergency will save your pet's life, but I think that if it isn't as urgent and one of those other two locations are available and accessible, you might have a better experience there. Read Less
Shasta Collins
28 May 2018
REPORT
I find the staff to be very unfriendly. They don't seem to act like they really care about animals...just money. Not that I think vets shouldn't charge etc...I just think that for the amount they ar... Read More
I find the staff to be very unfriendly. They don't seem to act like they really care about animals...just money. Not that I think vets shouldn't charge etc...I just think that for the amount they are being paid for their services, they could at least ACT like they care about animals and be a little friendlier to the people accompanying the patients because they are ultimately the ones that decide where to take their fur babies and hand over hundreds and even thousands of dollars for their medical care. Read Less
Michael Bowlin
3 Mar 2018
REPORT
Best vets around loving and carding what more can you ask for oh ya fare prices too
Shane Foster
24 Feb 2018
REPORT
They are great with animals and very caring.
Krista Harvey
28 Nov 2017
REPORT
Recently had to put my cat down and the service i recieved was the best ...the girl at the desk was great ..i used to go to Kannon vet but the dr is very rude and pushy ..so if i need to take my girls... Read More
Recently had to put my cat down and the service i recieved was the best ...the girl at the desk was great ..i used to go to Kannon vet but the dr is very rude and pushy ..so if i need to take my girls to a dr it will be loch lomond for sure..thanks everyone for being so caring and thoughful threw our hard time ❤ Read Less
Troy Clarke
25 Nov 2017
REPORT
A great place to bring your pet. We've recently discovered this vet after years of patronizing others in the Quispamsis area. It's a bit small but they take good care of all their guests and are price... Read More
A great place to bring your pet. We've recently discovered this vet after years of patronizing others in the Quispamsis area. It's a bit small but they take good care of all their guests and are priced lower than anywhere else in the Saint John area. Just recently had to have our older dogs teeth removed and saved ourselves $2200 compared to other vets in the area. Read Less
Riley Marie
20 Nov 2017
REPORT
Terrible vet. Will never come here again
C Stilwell
26 Oct 2016
REPORT
Tried once, won't go back. Took cat for vacs, meds, blood work, and preliminary tests. Never received paperwork or tags for any of it. Asked about his meds and they had forgotten to give them to him, ... Read More
Tried once, won't go back. Took cat for vacs, meds, blood work, and preliminary tests. Never received paperwork or tags for any of it. Asked about his meds and they had forgotten to give them to him, gave him his pill then. Glad I asked. 2 weeks later no word on test results. Called 4hrs in advance and still took 35mins to get a health certificate when I arrived. Rude worker at the desk. Will be sticking to Fairvale Animal Hospital Read Less
Linda Anne
25 Aug 2015
REPORT
Can not say enough good things about Dairy Town / Loch Lomond vet hospitals. Dr. Downey has been my God of vets, five months ago I walked in with a horse who had minunal hind end function , with fear... Read More
Can not say enough good things about Dairy Town / Loch Lomond vet hospitals. Dr. Downey has been my God of vets, five months ago I walked in with a horse who had minunal hind end function , with fearing the worst Dr. Downey went above and beyond to find the problem. He done the nessary steps and did not use me for a money grab, I am happy to announce my horse is now on the road to recovery all thanks to quick acting knowledgeable staff! Read Less
Shonda Burgess
14 Aug 2015
REPORT
Just wanted to say Thank you to the Staff for the wonderful service and caring attention my animals receieve when they go there. They are all very informative and frank with what is going on, and alw... Read More
Just wanted to say Thank you to the Staff for the wonderful service and caring attention my animals receieve when they go there. They are all very informative and frank with what is going on, and always willing to answer any questions I may have . Keep up the Good Work!!Read Less
Nick Munn
14 Aug 2015
REPORT
The Loch Lomond clinic has been great for us and our pet. Top notch service and very professional. Could not ask for a better place to take your pets!!
Jacquelyn Whalen
13 Aug 2015
REPORT
Great staff, friendly service. Having a pet can make things very emotional but with the 5 animals my family has/had this business has been perfect with explaining everything of concern with my animals... Read More
Great staff, friendly service. Having a pet can make things very emotional but with the 5 animals my family has/had this business has been perfect with explaining everything of concern with my animals. Will recommend this vet to anyone. Jacquelyn Whalen Read Less
Lesley Belyea
12 Aug 2013
REPORT
A few months back I took my cat to the vet. He had an allergy problem. The Dr. told me that they use a steroid shot for allergies. Well, it worked! However, it didn't last & in a few weeks he was itch... Read More
A few months back I took my cat to the vet. He had an allergy problem. The Dr. told me that they use a steroid shot for allergies. Well, it worked! However, it didn't last & in a few weeks he was itching again. I noticed weight loss. I wasn't too concerned because he was a bigger cat & I had recently changed his food to a healthier kind. She told me to keep an eye on it & she shot him up with another dose. He continued to lose weight. The Vet didn't seem concerned but I was getting to be. I began Googling the side effects of allergy shots. I found out a lot of things that the Vet should have told me. Some animals become diabetic after the injection. Repeated use of steroids in cats can put them at more risk of becoming diabetic. Now my cat is diabetic. The Vet informed me of the 100s & 100s of dollars it would cost to keep him alive. I dont have the money. My son, whos autistic, & I have had our cat for 11 years. Many tears were shed on his fur after my sons stressful days. I was just looking at some past kindergarten work & when the question on the work sheet asked what my son was most grateful for, he answered, "Jasy my cat". My son & his new kitten quickly became friends and 11 years later he still follows him around like you would expect a puppy to follow is master around. Now, he is sick. I stopped taking him to get the shot like the articles advised & I waited for some improvement & I thought I saw it. He gained a couple couple of pounds & seemed to feel better but it didn't last. I took him for a second opinion at another Veterinary clinic & it was the same bad news. I was hoping it might have been temporary because sometimes it is a temporary side effect. My son is heart broken & so am I but I am also angry that this could have been prevented. The Vets at Loch Lomond Veterinary Hospital should have informed me of the side effects. This could have been prevented. We are devastated as we watch him grow sicker. Our cat is dying because of them . This could have been prevented. Read Less
Lesley B.
11 Aug 2013
REPORT
A few months back I took my cat to the vet, feeling that I was doing right by him. He had a on going allergy problem. I had exhausted all other avenues. I had changed his food. I had tried ointments, ... Read More
A few months back I took my cat to the vet, feeling that I was doing right by him. He had a on going allergy problem. I had exhausted all other avenues. I had changed his food. I had tried ointments, drops and a special cone, all things suggested by pet store owners, but nothing seemed to help for long. Eventually I saved the money and I took him to the vet, Loch Lomond Veterinary clinic. They looked him over and said the it was most likely an allergy to something. This was accompanied by an ear infection which further solidified her diagnoses. She told me that they use a steroid to help with the allergy and if that took the allergy away then he just has to keep getting one every 4 to 6 weeks. Well, it worked! He stopped itching and I could take the cone off. However, it didn't last and in a few weeks he was itching again. In that few weeks I noticed some weight loss. I wasn't too concerned because he was a bigger cat and I had recently changed his kitty food to a healthier kind and I was feeding him less. I was trying to lower his weight. So, I figured his weight loss was due to my personal care. When I brought him in for his second needle I did bring it up to the Vet and she didn't seem concerned. She told me to keep an eye on it and she shot him up with another dose. I noticed that he continued to lose weight. He had lost about 7 pounds. He was 18 pounds. That is a lot of weight for a cat to lose in about 7 weeks. However, the Vet didn't seemed concerned...but I was getting to be. So, on one of my many sleepless nights I began Googling the side effects of allergy steroid shots. I found out a lot of things on my own that the Vet should have told me. I was unaware that if your cat is already at risk for diabetes, an older cat or a bigger cat, a steroid treatment like this could give them that push over the edge and some become diabetic after the injection. Repeated long-term use of steroids in cats also puts them at more risk of becoming diabetic. Many cats who develop diabetes as a complication of Depo Medrol (steroids) may revert to a non-diabetic state after the medication is withdrawn. I called around to other Veterinarians and told them about what had happened. They were surprised that the Vet did not discuss any of this with me and that other treatments were not discussed. After I felt that I gathered enough information I called the Vet that worked on my cat and I expressed my concerns. After a few days someone called me back and agreed that someone should have disused the side effects and other methods of controlling allergies and they offered me a free urine test to see if he was diabetic.  Well, the news was not good. He was diabetic and then they told me how many hundreds of dollars it would cost to figure out what dose of insulin he needs, over night clinic stays, needles, insulin, blood tests. I don't have much money. I don't have enough money. I have had my cat since he was a baby. He helped my son and I through a messy divorce after our fur babies were not allowed to leave the father's home. He was our first kitten, in our new home.  He was chosen by my son, who missed his kitties. Shortly after we got Jacy (my son named him) my son was diagnosed with Aspergers. The kitten quickly became soft comfort after a stressful school day. Many tears were shed on his fur. I was just looking at some past kindergarten work and when the question on the work sheet asked what my son was most grateful for, he answered, "Jasy my cat". My son and his new kitten quickly became friends and 11 years later he still follows him around like you would expect a puppy to follow is master around. Now, he is sick. I stopped taking him to get the shot like the articles advised and I waited for some improvement and I thought I saw it. He gained a couple of pounds and seemed to feel better but it didn't last. I took him for a second opinion at another Veterinary clinic and it was the same bad news. I was hoping it might have been temporary because sometimes it is a temporary side effect.  My son is heart  broken and so am I but I am also angry that this could have been prevented.  The Vets at Loch Lomond Veterinary Hospital should have informed me of the side effects. This could have been prevented. Read Less
Book an Appointment
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Please call
(506) 696-2550
1964 Loch Lomond Road
Saint John New Brunswick E2J 2A3
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
09:00AM-13:00PM
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Loch Lomond Veterinary Hospital

Saint John, New Brunswick
(15)
1964 Loch Lomond Road
Saint John New Brunswick E2J 2A3
Full Range of Medical, Surgical & Dental Services. Equine Ambulatory Service. Preventative Care & Wellness Screening. New Clients Welcome
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-17:00PM
Saturday
09:00AM-13:00PM
Jennifer Richard
29 Jun 2018
REPORT
Great last minute response after hours service for our pup in crisis. Thanks so much.
TJ Martin
28 May 2018
REPORT
Some good and some bad here. The upshot is that they saved my cat and got him in pretty quickly, and for that I'm grateful. Upsides: -> They saved my cat, and that itself makes me eternally grateful... Read More
Some good and some bad here. The upshot is that they saved my cat and got him in pretty quickly, and for that I'm grateful. Upsides: -> They saved my cat, and that itself makes me eternally grateful to them. -> They booked an appointment on same-day and did not charge an emergency fee for it. -> They had easy set up for a payment plan through a loan company that deals in loans for pet bill payments, am able to use this elsewhere as well. Downsides: -> I was quoted both a high price and lower price, and it does not seem that much effort was made to try to keep the price low and reasonable -> I find a few of the staff to be a little less warm than I would have expected with a the exception of one person who was very very kind and seemed to care about the animals and was comforting. -> They forgot to give my pet a dose of medicine and gave it last second, so that doesn't instill great confidence. -> Trying to get information on all this stuff from them is a bit painful and clumsy, they don't exactly seem like they're working as one unit and seem disorganized, and a lot of asking back and forth between them about how something works. -> They are a little frustrating to deal with as a pet owner who has never gone through this before as I got the sense that they may have been expecting me to know a little bit more before hand than I did, but I think that they should probably be fully prepared for newbies that come in that are seeking assistance and who do not know what to expect. -> After I had to take my pet to an other location for emergency help after the problem seemed to complicate, the other vet seemed to scratch their head at one of the drug choices of this vet and decided to alter the prescription. Again, does not leave me terribly confident. -> The other vet (Hampton at 510 Main Street) seemed much more compassionate towards (Even in the middle of the night for an emergency call!) the both of us and seemed to really try their best to offer the best balance of care and tried also to keep costs from becoming silly. All in all, I don't want to swing too hard at them because I know they tried, it's just that I don't believe that this could be called, in all honesty, a 5-star experience, and I know that other clinics such as the one located in hampton and the fairvale animal hospital both have good to excellent reputations for their prices and amazing service, respectively. I think that bringing your pet here for treatment in an emergency will save your pet's life, but I think that if it isn't as urgent and one of those other two locations are available and accessible, you might have a better experience there. Read Less
Shasta Collins
28 May 2018
REPORT
I find the staff to be very unfriendly. They don't seem to act like they really care about animals...just money. Not that I think vets shouldn't charge etc...I just think that for the amount they ar... Read More
I find the staff to be very unfriendly. They don't seem to act like they really care about animals...just money. Not that I think vets shouldn't charge etc...I just think that for the amount they are being paid for their services, they could at least ACT like they care about animals and be a little friendlier to the people accompanying the patients because they are ultimately the ones that decide where to take their fur babies and hand over hundreds and even thousands of dollars for their medical care. Read Less
Michael Bowlin
3 Mar 2018
REPORT
Best vets around loving and carding what more can you ask for oh ya fare prices too
Shane Foster
24 Feb 2018
REPORT
They are great with animals and very caring.
Krista Harvey
28 Nov 2017
REPORT
Recently had to put my cat down and the service i recieved was the best ...the girl at the desk was great ..i used to go to Kannon vet but the dr is very rude and pushy ..so if i need to take my girls... Read More
Recently had to put my cat down and the service i recieved was the best ...the girl at the desk was great ..i used to go to Kannon vet but the dr is very rude and pushy ..so if i need to take my girls to a dr it will be loch lomond for sure..thanks everyone for being so caring and thoughful threw our hard time ❤ Read Less
Troy Clarke
25 Nov 2017
REPORT
A great place to bring your pet. We've recently discovered this vet after years of patronizing others in the Quispamsis area. It's a bit small but they take good care of all their guests and are price... Read More
A great place to bring your pet. We've recently discovered this vet after years of patronizing others in the Quispamsis area. It's a bit small but they take good care of all their guests and are priced lower than anywhere else in the Saint John area. Just recently had to have our older dogs teeth removed and saved ourselves $2200 compared to other vets in the area. Read Less
Riley Marie
20 Nov 2017
REPORT
Terrible vet. Will never come here again
C Stilwell
26 Oct 2016
REPORT
Tried once, won't go back. Took cat for vacs, meds, blood work, and preliminary tests. Never received paperwork or tags for any of it. Asked about his meds and they had forgotten to give them to him, ... Read More
Tried once, won't go back. Took cat for vacs, meds, blood work, and preliminary tests. Never received paperwork or tags for any of it. Asked about his meds and they had forgotten to give them to him, gave him his pill then. Glad I asked. 2 weeks later no word on test results. Called 4hrs in advance and still took 35mins to get a health certificate when I arrived. Rude worker at the desk. Will be sticking to Fairvale Animal Hospital Read Less
Linda Anne
25 Aug 2015
REPORT
Can not say enough good things about Dairy Town / Loch Lomond vet hospitals. Dr. Downey has been my God of vets, five months ago I walked in with a horse who had minunal hind end function , with fear... Read More
Can not say enough good things about Dairy Town / Loch Lomond vet hospitals. Dr. Downey has been my God of vets, five months ago I walked in with a horse who had minunal hind end function , with fearing the worst Dr. Downey went above and beyond to find the problem. He done the nessary steps and did not use me for a money grab, I am happy to announce my horse is now on the road to recovery all thanks to quick acting knowledgeable staff! Read Less
Shonda Burgess
14 Aug 2015
REPORT
Just wanted to say Thank you to the Staff for the wonderful service and caring attention my animals receieve when they go there. They are all very informative and frank with what is going on, and alw... Read More
Just wanted to say Thank you to the Staff for the wonderful service and caring attention my animals receieve when they go there. They are all very informative and frank with what is going on, and always willing to answer any questions I may have . Keep up the Good Work!!Read Less
Nick Munn
14 Aug 2015
REPORT
The Loch Lomond clinic has been great for us and our pet. Top notch service and very professional. Could not ask for a better place to take your pets!!
Jacquelyn Whalen
13 Aug 2015
REPORT
Great staff, friendly service. Having a pet can make things very emotional but with the 5 animals my family has/had this business has been perfect with explaining everything of concern with my animals... Read More
Great staff, friendly service. Having a pet can make things very emotional but with the 5 animals my family has/had this business has been perfect with explaining everything of concern with my animals. Will recommend this vet to anyone. Jacquelyn Whalen Read Less
Lesley Belyea
12 Aug 2013
REPORT
A few months back I took my cat to the vet. He had an allergy problem. The Dr. told me that they use a steroid shot for allergies. Well, it worked! However, it didn't last & in a few weeks he was itch... Read More
A few months back I took my cat to the vet. He had an allergy problem. The Dr. told me that they use a steroid shot for allergies. Well, it worked! However, it didn't last & in a few weeks he was itching again. I noticed weight loss. I wasn't too concerned because he was a bigger cat & I had recently changed his food to a healthier kind. She told me to keep an eye on it & she shot him up with another dose. He continued to lose weight. The Vet didn't seem concerned but I was getting to be. I began Googling the side effects of allergy shots. I found out a lot of things that the Vet should have told me. Some animals become diabetic after the injection. Repeated use of steroids in cats can put them at more risk of becoming diabetic. Now my cat is diabetic. The Vet informed me of the 100s & 100s of dollars it would cost to keep him alive. I dont have the money. My son, whos autistic, & I have had our cat for 11 years. Many tears were shed on his fur after my sons stressful days. I was just looking at some past kindergarten work & when the question on the work sheet asked what my son was most grateful for, he answered, "Jasy my cat". My son & his new kitten quickly became friends and 11 years later he still follows him around like you would expect a puppy to follow is master around. Now, he is sick. I stopped taking him to get the shot like the articles advised & I waited for some improvement & I thought I saw it. He gained a couple couple of pounds & seemed to feel better but it didn't last. I took him for a second opinion at another Veterinary clinic & it was the same bad news. I was hoping it might have been temporary because sometimes it is a temporary side effect. My son is heart broken & so am I but I am also angry that this could have been prevented. The Vets at Loch Lomond Veterinary Hospital should have informed me of the side effects. This could have been prevented. We are devastated as we watch him grow sicker. Our cat is dying because of them . This could have been prevented. Read Less
Lesley B.
11 Aug 2013
REPORT
A few months back I took my cat to the vet, feeling that I was doing right by him. He had a on going allergy problem. I had exhausted all other avenues. I had changed his food. I had tried ointments, ... Read More
A few months back I took my cat to the vet, feeling that I was doing right by him. He had a on going allergy problem. I had exhausted all other avenues. I had changed his food. I had tried ointments, drops and a special cone, all things suggested by pet store owners, but nothing seemed to help for long. Eventually I saved the money and I took him to the vet, Loch Lomond Veterinary clinic. They looked him over and said the it was most likely an allergy to something. This was accompanied by an ear infection which further solidified her diagnoses. She told me that they use a steroid to help with the allergy and if that took the allergy away then he just has to keep getting one every 4 to 6 weeks. Well, it worked! He stopped itching and I could take the cone off. However, it didn't last and in a few weeks he was itching again. In that few weeks I noticed some weight loss. I wasn't too concerned because he was a bigger cat and I had recently changed his kitty food to a healthier kind and I was feeding him less. I was trying to lower his weight. So, I figured his weight loss was due to my personal care. When I brought him in for his second needle I did bring it up to the Vet and she didn't seem concerned. She told me to keep an eye on it and she shot him up with another dose. I noticed that he continued to lose weight. He had lost about 7 pounds. He was 18 pounds. That is a lot of weight for a cat to lose in about 7 weeks. However, the Vet didn't seemed concerned...but I was getting to be. So, on one of my many sleepless nights I began Googling the side effects of allergy steroid shots. I found out a lot of things on my own that the Vet should have told me. I was unaware that if your cat is already at risk for diabetes, an older cat or a bigger cat, a steroid treatment like this could give them that push over the edge and some become diabetic after the injection. Repeated long-term use of steroids in cats also puts them at more risk of becoming diabetic. Many cats who develop diabetes as a complication of Depo Medrol (steroids) may revert to a non-diabetic state after the medication is withdrawn. I called around to other Veterinarians and told them about what had happened. They were surprised that the Vet did not discuss any of this with me and that other treatments were not discussed. After I felt that I gathered enough information I called the Vet that worked on my cat and I expressed my concerns. After a few days someone called me back and agreed that someone should have disused the side effects and other methods of controlling allergies and they offered me a free urine test to see if he was diabetic.  Well, the news was not good. He was diabetic and then they told me how many hundreds of dollars it would cost to figure out what dose of insulin he needs, over night clinic stays, needles, insulin, blood tests. I don't have much money. I don't have enough money. I have had my cat since he was a baby. He helped my son and I through a messy divorce after our fur babies were not allowed to leave the father's home. He was our first kitten, in our new home.  He was chosen by my son, who missed his kitties. Shortly after we got Jacy (my son named him) my son was diagnosed with Aspergers. The kitten quickly became soft comfort after a stressful school day. Many tears were shed on his fur. I was just looking at some past kindergarten work and when the question on the work sheet asked what my son was most grateful for, he answered, "Jasy my cat". My son and his new kitten quickly became friends and 11 years later he still follows him around like you would expect a puppy to follow is master around. Now, he is sick. I stopped taking him to get the shot like the articles advised and I waited for some improvement and I thought I saw it. He gained a couple of pounds and seemed to feel better but it didn't last. I took him for a second opinion at another Veterinary clinic and it was the same bad news. I was hoping it might have been temporary because sometimes it is a temporary side effect.  My son is heart  broken and so am I but I am also angry that this could have been prevented.  The Vets at Loch Lomond Veterinary Hospital should have informed me of the side effects. This could have been prevented. Read Less
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Incorrect information? Let us know