Markus was our vet from the mid-1980s until his recent retirement. His care was compassionate and straightforward, he always gave us pros and cons and never pressured us into a decision. He did euthanasia house calls, so that our guys died in their own home, not on a steel table in a strange place.Markus never tried to upsell us or push products - in fact, he often advised caution and waiting to see if time would heal, rather than, for example, recommending an operation.The vets who bought his practice seem to be following in his footsteps - thank goodness. Read Less

Dr. Bev MacDougall has been treating my poodle for almost a year now, and I couldn't ask for a better veterinarian. She is not only a competent veterinarian, but also a great human being. I am really glad I found her and recommend her to anyone who is looking for a compassionate veterinarian who truly cares about her patients and not just about money. Read Less

Alot of the staff were quite nice and skilled but the main vet always seemed to come off rude to customers and staff. We witnessed him and his (wife?) argue right in front of us so we stopped going as it was quite awkward. Read Less

The new owner Dr. Gillott is fantastic! Just had my little guy in for extensive dental surgery. Dr. Gillott went over and above. He spent a lot of time explaining the results of his exam and what it will mean for Pasha. He and his team were diligent in contacting us throughout the surgery and Dr. Gillott was again very thorough afterwards. He was more than fair in his pricing when Pasha's surgery ended up being more extensive than expected. He made the whole process affordable and less stressful. We will definitely be staying with this practice. I highly recommend! Read Less

Vetwise is awesome! I took my little yorkie there a few days ago.. It was her first visit to any vet..She was so scared and dr. Marcus was very gentle and caring. They called to check up on her after a few days which I thought was very sweet! Their prices are very reasonable and they don't make you feel rushed at your appointment and take the time to answer any questions you have. I also think the complimentary picture of you and your pet is a super cute thing to do thank you so much for taking such good care of my baby! Read Less

The staff are very nice and knowledgeable and it is obvious that everyone working there has a passion for their work. The only downside is the cost of services. I recently took my two dogs for their annual checkup and shots. We opted for the lyme disease shot which requires a booster after ~2-4 weeks. The cost for the booster shots (~$12 a piece) included a mandatory exam fee for each dog even though we just had our annual exams completed. Our previous vet clinic had the vet techs administer booster shots to avoid this exam fee thereby saving us $140 or $70 exam fee per dog plus tax. Currently, local kennels are requiring bordetella shots every 6 months, and so we are now looking at another exam fee to administer the $10 shots in a few months. Read Less

I do not get the feeling that Vetwise tries to unnecessarily pad vet bills as some other reviewers have suggested. My cat has recently experienced some oral health complications due to an extraction of a rotten tooth. I feel like Dr. Markus and Amanda have shown a great deal of compassionate care when dealing with the situation and have gone above and beyond to make sure my cat is comfortable and on the road to full recovery. During this ordeal they've been able to see Buddy on short notice, offered free return visits, free antibiotic injection, and have done everything to make sure that his care remains affordable. My boyfriend and I do not make a large amount of money but part of having a pet is understanding that if and when things go awry with their health, it's going to cost. It's just being a responsible pet owner. I HAVE had negative experiences with vets in the past so I certainly understand the skepticism. However, the excellent treatment that my cat has had over the past few weeks is testament to great animal healthcare. A big thanks to the Vetwise team! Read Less

Vetwise Animal hospital and its Employees are wonderful! I trust their professional options and guidance with my Great Pyrenees and cat! They are the perfect combination of professional and friendly attitude that I look for when looking for a vet to bring my animals too! I appreciate Dr. Marcus's approach to help better educate me in animal care and tick prevention. The staff are very educational on the different matters I have faced with my animals. I trust my animal care to Dr. Marcus and his team at Vetwise Animal Hospital. I have and will continue to recommend them to all of my family and friends! Read Less

Absolutely amazing vet. I first came here simply because I work across the street and was curious about the animals on the roof! I couldn't be happier with my choice. They make me feel like I've known them my whole life. It doesn't feel like "clinic" but a comfortable homey place. They are exceptionally caring about animals and give you a picture of you and your pet to take home! They go the extra mile for fur babies. Read Less

I had found two kittens. Found a home for one. And brought the other one in to vet wise after speaking with Deborah "the boss" (as she called herself) gave me a quote that she said included flee and worm treatment bc in her words " we can do our part." I thought that was amazing. So I rushed the kitten right in. First when I walked in. Deborah was at the desk. Didn't have anything ready for my appointment(which was a half hour after I spoke to her) she thought the new kitten was my full grown cat. Accused me of telling her it was an appointment for my full grown cat. When clearly I told her the whole story. I passed that off... Then the vet pushed that I get a photo. I was there for a check up on this orphaned kitten and still no one had even acknowledged a kitten was there. I asked if we could get on with the visit. When I tried to confirm the price with the vet he asked Deborah about the quote she gave me...she came flying in the exam room saying she's never said that in her life and yelled at me! Then after backtracking and changing her story she said she quoted me from $79 for the full visit she was now saying she quoted me $49 per kitten. And that now I only have one kitten it wouldn't be the same...yup that's why I called and told her I only had one kitten to bring in that morning! why would I lie about a quote you gave me a half hour ago? And why would I make it more? listening to this terrible women chew me out and the vet who is very uneducated on alternative methods of flee treatment and food. All he knows is what he sells. I ended up picking my kitten up and leaving bc they really couldn't have cared less about her. Or me the paying customer. I asked for a file from my other cat I bring there and they both told me there was NO WAY they had anything like that.except as I was leaving that women again stood in front of me now blocking the door and passed me the paper work she assured me she didn't see before or ever have. No apologies from them. I asked her if she could please stop speaking to me like that. And explained that she should learn manners. Everyone I talk to says they didn't go bc she answered the phone and sounded mean....she is. Went to harbor cities on the way home and they were AMAZING! They actually touched and looked at my animal.Read Less

Today was my first experience at vetwise, my usual veterinary office is on Tacoma drive and I was completely blown away by the great customer service and reasonable prices here. I simply just needed my cat to be "examined" quickly so I could get a prescription of revolution for her, my previous office wanted to charge 70 something doctors for a full exam (which I didn't need) then 20 something dollars for revolution and add tax on top of that. HELL NO. I called Vetwise and the receptionist who answered the phone was extremely pleasant and knowledgable, and she was able to get me in same day. I went to my appointment with my mom, cat, and 11 month old baby, there was not a long wait maybe 5 minutes and then the vet came to get us. He also blew me away with how efficient and the way he worked with my cat, they took a lovely picture of me and Lacey and framed it for us too as a complimentary gift !!! They sent us home with sample food, but best of all it only cost me 29 bucks for the parasite exam but he ended up doing a full exam anyways! (Amazing) I walked away with everything I was looking for and then some and it was sill half cheaper then what my previous clinic offered. They gave my baby a juice box, and showed us beautiful pictures. We were not rushed, they did not press sales on us, they did not belittle us, they were welcoming and professional, after leaving the visit we felt like family, and needless to say we will continue coming here for now on. Thank you again to the staff for everything!Read Less

This veterinarian is mainly out for your money was the impression I got. Place may look nice in outside , but it's all smoke and mirrors. They seem very unprofessional and try to push products on you. I've decided not to go back here. Read Less

I rarely take my cats to the vet, I find the minute you step in the door they're trying to push all these meds and special food at you. This time was no different. I was asked so many things at once then my cat is being dosed with 2 needles one a mild pain killer and one an anti-inflammatory (which I didn't concent to) Then a pill is shoved down her throat. For diarrhea which she didn't even have? She had some slight blood in her stool and when I went to see him a few years back for the same issue he told me to give her organic plain yogurt and it worked. Now this time theres all these needles and pills??? Now a quick check up with a stool sample ended with me leaving with two pills to give my cat over the course of 7 days and a de wormer even though they said there were NO signs of worms in her stool. Well they managed to suck almost 300$ out of me and I still don't know what she has causing this! He also pressed on my cats back teeth to show that I need to buy some more tartar control food and the tooth chipped off leaving it bleeding. Then they try an push this weight loss food for my cat when they have this fat black cat that lives at the office? Single mom, in school and only work 2-3 times a week. I doubt I can afford the check up after this!!! Never going back.Read Less

i absolutely love taken my cat to vetwise . the staff are very friendly they meet you with a smile and welcome you . i would not take my cat anywhere else . thanks for helping me with my best friend my cat destiny. i know i can put 100% trust in all the staff who takes great care of my baby girl . keep up the great work thanks for everything . from Carol -my son Joseph -and most of all our cat Destiny. Read Less

The doctor is very friendly and puts your mind at ease. My bunny loves him and always likes going I have not a bad thing to say. This will be our vet from now on!! My baby is the most important thing to me and I have high standards and they meet all of them. The staff truly loves animals and is very experienced!!! I would defiantly recommend them :) Read Less

VETWISE ANIMAL CLINIC really is just out for your money. Vetwise is on the list of vets who participate in the SPCA program of offering a "free first visit" within 48 hours of adopting a pet. If the vet feels the animals are missing required shots, the vet is not supposed to give them, but refer the client back to the SPCA for those shots.       However, Vetwise charged my husband  $105.00 for this visit, gave a combination shot that the SPCA had just given the cat, and alarmed my husband into paying for a leukemia shot because leukemia "is the greatest killer of cats''. The doctor did not mention that, unless a cat us under 4 months old and is an outdoor cat,  the risk of getting  sarcoma from the vaccine is far greater than the risk of getting the disease. In fact,  leukemia shots are NOT RECOMMENDED for adult indoor cats because of the risks. Plus, this vet said we'd have to bring the cat back in 3 weeks for a leukemia booster.    I called the SPCA to inquire about this. Since we had given the vet the SPCA records on the cat, which showed that the combo shots was recently given, they said vet should not have given it or charged us for it. If it was lacking, his agreement with the SPCA was to send a client back there for the shot, not administer it and charge for it. Plus, this cat tested negative for leukemia by the SPCA, which was also in the health record the vet was privy to. The SPCA confirmed my research that the shot was not recommended for indoor adult cats except when the risk of exposure would become high. Even if there were no question about the shots themselves, the visit was supposed to be free, and those shots wouldn't add up to $105, even if they were legitimate. This vet does not honour the terms of the free-visit policy, so if you adopt a pet, take it elsewhere for that check-up.     We have taken our other cat there, and as two other posters here said, they typically try to sell you something more than you came for and try to make you feel like you are not doing right by your pet if you don't buy into it. In our case, it was an expensive Revolution treatment for fleas, also not recommended for indoor cats. When our cat did get out and caught flees, I did get the Revolution, which is a systemic flee killer administered in 3 doses. But it should not have been recommended in mid-winter, which is not flea season, for an indoor cat with no fleas. The treatment was advised during a visit and with multiple follow-up calls to our home.   I spoke the Vetwise about this "free visit" and shots they should not have given, but they said my husband had agreed to the shots and they would not refund the charges. Take a look at the "non-recommended" review by Sam B. here on YELP that tells another tale of this vet pressuring a client for an optional treatment. Read Less

VETWISE ANIMAL CLINIC really is just out for your money. Vetwise is on the list of vets who participate in the SPCA program of offering a "free first visit" within 48 hours of adopting a pet. If the vet feels the animals are missing required shots, the vet is not supposed to give them, but refer the client back to the SPCA for those shots.       However, Vetwise charged my husband  $105.00 for this visit, gave a combination shot that the SPCA had just given the cat, and alarmed my husband into paying for a leukemia shot because leukemia "is the greatest killer of cats''. The doctor did not mention that, unless a cat us under 4 months old and is an outdoor cat,  the risk of getting  sarcoma from the vaccine is far greater than the risk of getting the disease. In fact,  leukemia shots are NOT RECOMMENDED for adult indoor cats because of the risks. Plus, this vet said we'd have to bring the cat back in 3 weeks for a leukemia booster.    I called the SPCA to inquire about this. Since we had given the vet the SPCA records on the cat, which showed that the combo shots was recently given, they said vet should not have given it or charged us for it. If it was lacking, his agreement with the SPCA was to send a client back there for the shot, not administer it and charge for it. Plus, this cat tested negative for leukemia by the SPCA, which was also in the health record the vet was privy to. The SPCA confirmed my research that the shot was not recommended for indoor adult cats except when the risk of exposure would become high. Even if there were no question about the shots themselves, the visit was supposed to be free, and those shots wouldn't add up to $105, even if they were legitimate. This vet does not honour the terms of the free-visit policy, so if you adopt a pet, take it elsewhere for that check-up.     We have taken our other cat there, and as two other posters here said, they typically try to sell you something more than you came for and try to make you feel like you are not doing right by your pet if you don't buy into it. In our case, it was an expensive Revolution treatment for fleas, also not recommended for indoor cats. When our cat did get out and caught flees, I did get the Revolution, which is a systemic flee killer administered in 3 doses. But it should not have been recommended in mid-winter, which is not flea season, for an indoor cat with no fleas. The treatment was advised during a visit and with multiple follow-up calls to our home.   I spoke the Vetwise about this "free visit" and shots they should not have given, but they said my husband had agreed to the shots and they would not refund the charges. Take a look at the "non-recommended" review by Sam B. here on YELP that tells another tale of this vet pressuring a client for an optional treatment. Read Less

VETWISE ANIMAL CLINIC is just out for your money!! I took my cat there last month to get looked at because she was losing weight. The vet that saw me was so nice, I paid for blood work and got loads of info from THAT vet (turns out she was a fill in for the actual vet that owns VETWISE Markus Stasiulis who was on vacation, how fitting). So, my cat is now not eating her food that the other vet recommended (and I bought for $40) so I called them to ask about another food to try and they said "you have to bring her back in so that OUR vet can take a look at her". "Isn't that the point of having paid the $80 exam fee the first time? A vet DID look at her and you have her notes. I would like Markus to call me back" I said. Well folks they called me back to say that the vet isn't going to talk to me, that I have to go pay the "re exam fee" and have her looked at again. The receptionist was really shitty with me. I am so mad right now. What kind of a vet doesn't call his patients back if they have a question about the prescribed food? VERY POOR ETHICS if you ask me. It's all about making a buck to that vet I guess. Read Less

My fiance and I had been so excited to take our new puppy to Vetwise Animal Hospital, the outdoor animal decor is wonderful and my first over-the-phone conversation with staff was great. Also, the location was just perfect for us and the hours of operation quite convenient. Unfortunately, after a few visits, we've become very uncomfortable using Vetwise. Our first visit was great! We met with a stand-in vet, as Dr. Markus was away on vacation, and she was wonderful. However, on our second visit, which was with Dr. Markus, we felt a bit uncomfortable. Any information that Dr. Markus relayed to us about our puppy led to the promotion of one of their products. Though I have no doubt Dr. Markus cares for his animal patients and is a skilled vet, and in fact he is a very nice person, the whole interaction felt like a sales pitch. When we went to pay for our visit, we were confronted by yet another uncomfortable situation. The secretary, the vet's wife, began bickering with her husband about how she needed to fill out our paperwork. She stated that she was too tired to think, since she had been up since 7am. Now, at the time, though we felt a bit awkward, we laughed it off, because let's face it, this must happen all the time with couples who work together. However, in the overall picture, it now just adds to my discomfort. Our third visit to Vetwise (our puppy's neutering), was even worse than the previous visit. We had been signed up for pre-operation blood screening, which we had not agreed to. In fact, during our last visit we had been given information on the neutering procedure and blood screening test and told to talk it over and come to a decision for our next visit. The blood screening test is in fact optional, as it stated in the brochures, unless your dog is fiver years or older. Therefore, my fiance and I had discussed it and decided to not go with the blood screening. So, I told the vet assistant that we weren't going with the blood work. She went to go double check that it wasn't mandatory for dogs, and the secretary (vet's wife from last visit) came in to ask why we weren't getting the blood work done. I simply told her we had discussed it and decided not to go with it. Well, she went on as if the procedure was mandatory, even though we read the contrary in the very brochure she gave us (and her husband later confirmed it was optional). And at one point she recounted how one customer didn't get the blood work done before their dog's neutering and the dog almost bleed to death. Her staff had been in the operation room for six hours trying to stop the bleeding. She then said, "you don't want to do that to our staff, or your dog." Which is completely unfair and unprofessional - their staff is not my responsibility and if it is such a concern, the procedure should be mandatory for all dogs. At that point, I informed the secretary that I didn't appreciate being guilted into getting the procedure done, and in fact, during our last visit, we had felt pressured into buying other products. This really upset her and she continued to lecture me, as if she was scolding a misbehaving child. She even asked, "would you go for surgery without getting your blood work done?" At this point, I couldn't believe that I was in such a situation, as, I believe, you should feel comfortable and supported at your vet's. After our puppy's stitches are removed, we will not be returning to Vetwise. I hope other customers have much better experiences. Read Less

I have only visited Vetwise Animal Hospital once, and this was a few years ago when one of my cats acquired an unpleasant abscess on her neck. I did not have access to a vehicle at the time and the clinic was within walking distance of my home, which was certainly a bonus, and I was able to get a last-minute Saturday appointment - also a bonus.Pros:- Location (as mentioned above).- Saturday appointments are available.- Very clean and cozy inside.- The receptionist was AMAZING. Very friendly and knowledgeable.- Rather than give me pills or liquid medication (the administration of which would have resulted in chaos) for my cat, Dr. Markus gave her an antibiotic injection. Much quicker and less painful for everyone.Cons:- Due to a family emergency, my cat was seen an hour after the scheduled appointment time. Not a huge issue - I understand that life gets in the way sometimes.I cannot comment on the clinic's fees, as I'm not sure how they compare across the board, but from what I've heard from others they are not outrageous. I remember my bill as being expensive (I was living in absolute poverty), but then again I think everything is expensive.I have since moved and started patronizing another clinic; with that being said, I still give Vetwise 2 thumbs up. Read Less

I really cannot recommend Vetwise and Dr. Markus enough. We stumbled across this animal hospital over the Christmas holidays when we had a scare involving our cat getting too curious about some poison accidentally left out at my parents' home. They were the only place willing to see him on such short notice and on Christmas eve. The care we have received has always been exemplary. I always feel that our cat is getting the best possible care and Dr. Markus's examinations and treatments are always thorough. I never get the feeling that he is interested in pushing up his bill by trying to suggest medications or treatments that may not be required - quite the opposite, he is always conservative and thoughtful in his suggestions. Dr. Markus seems to truly care about all the animals he treats. Their rates are also very reasonable. After years of jumping around to different vets who always seemed more interested in turning a profit than anything else, I am so glad to have finally found a vet we can trust! Read Less

I was not actually a customer but a potential customer observing the interaction between the staff and a customer. Although I am sure the quality of work and actual vet skills were above reproach and highly skilled the customer skills of the female staff was very rude and abrupt. would not explain the bill simply stating it would be seen after it was paid for then printed. crapping on the customer for attempting to get updates through the day on her pet.. all in all I would definitly not recommend this particular business to anyone expecting a polite interaction. they also do not support pet insurance in any manner other then supporting the propaganda and pamphlets associated with the insurance Follow up. Debora followed up with the issue with her staff that I had witnessed and addressed it appropriately. I am sure front desk customer relations has improved as a result making it a more pleasant and professional experienceRead Less

This animal hospital is now known as "Vetwise" since they re-located to 152 Ochterloney Street, right near Sullivan's Pond.  Situated in a beautifully restored century home, it's the go-to place for the special kitty kibble that is a must-have for my Maine Coons.They aren't my regular vets, but my peeps with pets who are clients there have been very satisfied.The staff is always warm and pleasant, there are two fantastic felines to interact with while you wait, and they often have ridiculously adorable kittens available for adoption (or you can be like me and just watch them frolic).Nice folks, quality products/service and serious potential for major cuteness - that's why I'm a fan! Read Less