I just want to say how deeply touched we were to receive a sympathy card for Carlos. It means a lot. Also want to thank the person who took my call May 22nd. You were very caring. It was the dreaded call I did not want to make. Thanks to Dr Sanford and Karyn for coming to our home and making this time less stressful for us and especially Carlos.❤️🐾 I would highly recommend anyone with a pet that gets stressed out at the vet to use Woodbury's House call services. Read Less

Friendly and professional staff. I had gone in to get Benjamin's (My cat) first checkup and his first set of Vaccines, we then got some blood work done. My cat is known for being a real piece of work so naturally I wasn't looking forward to it but he took to them really well with not a single issue - he came in a very nervous cat and left a very happy one. they really know what they're doing. 10/10 Would recommend and 10/10 will be going back. Read Less

Just had an initial check up for my dog, the staff was very knowledgeable, the vet spent a long time answering my questions and explaining things in detail. They bandaged her leg for free, and we're very thurough. I recommend Woodbury Veterinary Hospital highly! Read Less

Doctor was on time and kind and friendly. She suggested blood work which gave me peace of mind and has set a baseline for my cat's body so we can pick things up more obviously in the future. Competent and professional and enjoyable. Read Less

Woodbury Petfocus Animal Hospital has been nothing short of wonderful! We have been taking our dogs there for years, they’ve been there for us through the good stuff and the tough. The doctors and staff are so compassionate, caring, attentive and call to follow up after a vet visit. I receive all checkup details via email as well. Their transparency ,communication and knowledge is so valuable to us. We are lucky to have this fantastic vet team in our community! Read Less

My 16 year old cat fell very ill and I had made the decision to end her suffering. Woodbury were wonderful to deal with and very compassionate. You can tell they care for both pets and their people. Having the option of euthanization at home is an amazing service and well worth the small surcharge. Read Less

Dr. Sanford has taken incredible care of our cat since he was diagnosed with diabetes. She has been there for all our questions throughout this difficult time and has provided great advice, treatment plan and overall health recommendations for our beloved family pet. Our cat is doing much better these days and we have Dr. Sanford and the team at Pet Focus Woodbury to thank. The team at Pet Focus is friendly and truly passionate about the pets in their care. Read Less

I took my cat in when I noticed he had a abscess on his shoulder from a cat bite. I knew he had a bacterial infection and had to get treatment for it right away so I went to Woodbury because I couldn't get him in anywhere else. Huge mistake. The vet couldn't even locate the puncture wound which I had already found and cleared the hair away from. He immediately said my cat would need surgery and gave me no other option. He also detected a heart murmur and suggested blood work and xrays on top of the surgery. A quote was given to me for $476.31 or $670.37 with the latter being higher to include pre-anaesthetic and additional isoflurane. The vet was going to put my cat under full anaesthetic to lance an abscess. This did not feel right to me. It seemed extreme to put the cat under anaesthesia for such a simple procedure and on top of that he said the heart murmur is an added risk. He also pressured me to bring the cat in the next morning at 7:30am. I opted to get a second opinion and am thankful I did.Thankfully my friends sister is a vet and they were called and forwarded the quote. She was stunned at the notion of putting the cat under anaesthesia and that they had only done it once. Usually animals are only sedated to do such a simple procedure and that the vet at Woodbury was gouging me. My friends sister then contacted another local vet in the city to discuss my initial quote and they both agreed the full anaesthesia was ridiculous. The vet she contacted was able to take my cat in the next day and did the procedure for much cheaper since only sedation was used. She also noted that the heart murmur was faint and is very common in cats, there was absolutely no need to do xrays and bloodwork. I recommend that anyone that cares for their pet at all to steer clear of this vet clinic. The price is one thing but I'm more concerned about the welfare of the animal when they are putting animals under full anaesthesia when it is not necessary. This is a risk! Animals can die under full anaesthesia and complications are much more likely to arise. Woodbury Veterinary Hospital can refute this all they like but I have a copy of the quote and it was passed on to 2 other veterinarians that disagreed with it. Read Less

I went to this vet when I lived on North Street for about 4 or 5 years. I found staff generally unfriendly, and technicians have a very "meh" attitude. They never gave me any helpful advice or went the extra mile to see if my pets were doing alright. My lovely cat at the time had frequent bladder problems and the vet basically told me not to bother bringing her in for it and to switch to wet food when the issue arose.... I decided to stop going here as the last time I went the entire clinic had a really strong odor--it smelt of a variety of animal mess and not in a standard vet way...it seemed very unsanitary and I felt the need to shower when I got home. Read Less

Imagine this: Your cat hates being in both the cat carrier and a car, but you have to take him to the vet. It's not far, but he meow-cries the entire way there and continues in the waiting room of the vet hospital. It's unpleasant for everyone, but most of all for your cat. Now imagine sitting across from a couple with a giant, giant dog, who think it would be acceptable to let the leash run long so that the dog can come "say hi" to my terrified, crying cat. Naturally, chaos ensues. The people were surprised that a CAT didn't like a DOG. No one working at the front desk of the hospital says anything about keeping one's pets to themselves, and that rubbed me the wrong way. The waiting room is already quite small, and two barking dogs upset my cat. It would have been nice to have someone from the staff let the dog owners know to back off. It also would have been nice to not have to wait in said lobby 25 minutes past my appointment time. Save for that incident, I did find the front desk staff at Woodbury to be very, very lovely people. They were sympathetic to my cat's distress and apologized for the wait time. I'm more conflicted over the care given to my cat. I felt like the vet spoke to me and my partner as though we were children, and that made me a bit uncomfortable. The level of care was fine - the vet was clear about what he thought the problem may be and what tests were necessary, and pointed out a gum disease problem that had previously been missed (or, possibly, wasn't an issue six weeks ago when we visited a different vet). But he didn't take very much care in answering our questions, and was vague about what price ranges possible outcomes would fall under. Medicine that, financially "won't be too bad" was later described as possible hundreds per month - that's pretty bad if you don't have a lot of disposable income.Having a sick cat is a really upsetting experience, and while I'm glad our pet seems to be getting decent care, I also wish I'd felt more comfortable asking questions about the various ways this health issue could go. Read Less

When I adopted my tiny kitten Victor Hugo, I knew I had to find a vet to get him checked out. I liked that they offered evening appointments so I could bring him in after work. I could't make the first appointment, so my dad ended up taking him and said the staff were very friendly and treated Hugo really well. I grew up watching Bob Barker, so when Hugo got a little older I knew I had to "help control the pet population." Again the appointment was easy to book over the phone and they were helpful in explaining the process and I appreciated the reminder call the day before about not giving him any food after midnight. The day of they were kind enough to let me drop him off before they officially opened.  They gave me a call later on in the morning to let me know everything had gone well and when I could pick him up. Luckily so far those are the only times I've needed to take him in, but so far based on everything I've experienced I would recommend this animal hospital. Read Less

I'd been bringing my cat here for about five years - save a two-year period when we weren't living in Halifax. Both the doctors and technicians had always been friendly, professional, and gentle with my pets.  Recently my cat had a routine checkup & vaccination, and as usual I went away happy. That evening my cat developed a severe reaction to the vaccine used, first walking with a pronounced limp and then losing all mobility in her limbs. I called Woodbury in the morning & was told "she's probably just sore." When I explained that it looked like paralysis, they told me that they were "all booked up" & couldn't see her. They found me a slot at a vet in Dartmouth, who said it was almost certainly a reaction to the vaccine & prescribed her a course of steroids.The next morning she was even worse & could not so much as lift her head. I called Woodbury back, and once again they told me that they were "all booked up today" and that Orla "probably had cancer". When I pointed out that if you want to market yourself as a "hospital", you should be available for follow-up emergency appointments if something goes wrong under your care, the man at the desk sighed at me and replied "well maybe I can see about double-booking the vet."In the end we went to the Metro Emergency Clinic in Burnside, which also believed that her paralysis was a vaccine reaction & upped the steroid dose. It's been almost two months and Orla is still limping, although seems to be recovering. Woodbury has yet to give me a contact for the pharmaceutical company responsible, or acknowledge their glib "cancer" diagnosis or not being available for follow-up care. They've also noted that it's an "interesting" vaccine reaction. Woodbury, I wonder if "interesting" is the right word to describe this insanely stressful situation. This clinic may be good with healthy animals, but in crisis situations they're... "interesting". Read Less

Woodbury isn't my usual vet and, to be completely honest, my dogs have never stepped foot in here. But still, I popped in today and had great customer service from the staff at the front desk.With a hunt for my dog's (who's a bit of a delicate flower) food which usually involves trekking out to a vet in Sackville, occasionally only to realize they're all out, I had reached desperate status as I started just popping into every vet I could find looking for Medi-Cal brand kibble.A quick look around the very small lobby area, I could only see one brand and was about to leave when the staff asked if they could help. Naturally, I just told them that the food I needed wasn't there and was halfway out the door when they mentioned, without being asked, that they have a full range of Medi-Cal in the back. Perfect!After climbing up mutliple shelves and bringing down multiple bags, they realized that the one kind I needed was out but they were the first to let me know the closest alternative that carried the brand.So all in all, I spent zero dollars and am not likely to go back (just because I love my vet), but I do have to give them credit for making my life just that much easier today. Kudos! Read Less

I've been bringing my 11 year old cat, Lola, to the Woodbury Animal Hospital for the last ten years. I swear that Dr. Woodbury and his veterinary colleagues are direct descendants of Dr. Doolittle, pretty much able to communicate directly with animals without human intervention. We mostly visit for regular checkups and vaccinations seeing Dr. Croft. The workups are thorough. A vet assistant usually does them with the vet then coming in to check on things. I should mention that my cat can come across as highly neurotic and very anti-social. For whatever reason, Dr. Croft has established a solid rapport with this crusty-tempered beast. I had a bit of a scare where Lola was vomiting blood. I brought her into see Dr. Croft, worried that the cat might have cancer. Dr. Croft was calm in her exam and practical in her suggestions, explaining all treatment options available and recommending the most sensible rather than the most expensive. It turned out to be a condition of ageing related to Lola's digestive system that was easily treated with medication and a change in diet. This animal hospital offers a range of services including neutering, teeth cleaning complete with anaesthetic, x-rays, and blood work. My cat had blood work done on a Friday evening and the vet called me at home two hours later with the results. These are animal lovers for sure. The only knock against this place is sometimes they are too pro-animal. Hey, I love my cat but to me she is still a pet and not a human. I don't feel that I need to go the extra mile every time like the $500 annual teeth cleaning. For the most part, prices are reasonable. While I can only speak from the feline perspective, for canine owners there appear to be extensive dog grooming services available. Read Less