Petfocus Westwood Hills Veterinary Hospital
Upper Tantallon, Nova Scotia
General Info
Petfocus Westwood Hills Veterinary Hospital stands as a recognized entity among animal enthusiasts who pursue veterinary services in the Upper Tantallon region of Nova Scotia. The clinic's Nova Scotia position enables pet owners from surrounding areas to receive regular veterinary services. Depending on individual cases, services might encompass routine examinations alongside pet vaccinations and early disease screenings while also offering diagnostic consultations. Through the establishment of an orderly and tranquil environment, Petfocus Westwood Hills Veterinary Hospital succeeds in reducing stress levels for both pets and their owners. The veterinary team in Upper Tantallon addresses an extensive range of medical needs which includes skin and coat concerns dental issues and mobility problems. The clinic demonstrates proficiency in handling urgent medical conditions such as infections and digestive disturbances alongside its routine wellness visits and preventive care services. Many Nova Scotian families turn to Petfocus Westwood Hills Veterinary Hospital for assistance with challenging diagnoses and the management of aging pets facing chronic conditions. Visitors frequently comment on the clinic's communication style which stands out as clear kind and easily comprehensible. Pet owners experience assurance through their animal care choices. Numerous clients maintain long-term engagements due to perceived consistent service delivery combined with gradually developed trust. The veterinary team possesses expertise in both basic and intricate topics which enables them to direct long-term pet healthcare effectively. The expansion of Petfocus Westwood Hills Veterinary Hospital remains steady because an increasing number of pet owners relocate to Upper Tantallon or seek nearby veterinary services. Through its active participation in the local pet community, the clinic establishes a framework that promotes both responsible pet ownership and diligent animal care. Nova Scotia stands as a dependable option for veterinary professionals seeking established practices because it delivers both routine and emergency animal care services. The presence of Petfocus Westwood Hills Veterinary Hospital provides a source of appreciation for residents living in Upper Tantallon and adjacent Nova Scotia communities. Both new pet owners seeking guidance and longtime clients managing unique conditions require veterinary services that are clear, compassionate, and consistent. This practice plays an essential role in fulfilling community needs.
Services
Allergies
Anaesthesiology
Dental
Dermatology
Deworming
Euthanasia
Laser Declawing
Microchipping
Nutrition
Oncology
Radiology (X-Rays)
Titer Testing
Ultrasound
Vaccinations
Reviews
Tammy Hubley
9 Jul 2021
REPORT
I never thought I would have negative words about a place that I've been coming to with my pets for 20 years. But here I am. I just can't believe it.
After 20 years you turned away a patient in distre...
I never thought I would have negative words about a place that I've been coming to with my pets for 20 years. But here I am. I just can't believe it.
After 20 years you turned away a patient in distress, she needed your help and fast. The 2 young ladies that contacted you needed your help. There was no way she was making it to Dartmouth and they knew that, that’s why they called you for help.
I can’t express enough how extremely disappointed I am with how my girls were treated. Although Abby didn’t spend a lot of time visiting the vet, (she was a healthy dog) she wasn’t just a dog off the street, she was your patient. A patient in extreme respiratory distress. Shame on you for saying no, for refusing to help a patient. Any why? Because you were short a doctor? Really- my daughter begged you to help her. Imagine how she felt watching the pet she grew up with suffer in pain :(
Animals are just as important as people. They have the right for emergency medical treatment too. You had an obligation to help my poor Abby but you chose not too. You turned her away when she needed you the most.
***Thank goodness Tantallon Veterinary Hospital welcomed them without a second thought. Our beautiful Labra Doodle, 14 year old Abby passed away Wednesday June 30th. I will be forever grateful for the immediate care we received from the kind, caring staff at TANTALLON VETERINARY HOSPITAL, who met us for the first time 5 minutes later when we arrived in their parking lot. They only had 1 doctor on staff but still made time to help a family and their beautiful fur baby.****
Update: Follow up to your response.
Thank you Tracy. I'm glad we had a chance to discuss things and thank you for confirming that the situation wasn't handled the way they should have been. I know we can't change the fact that Abby is gone but the moments leading up to her passing could have been much different. I have to say I'm very disappointed to hear that after you spoke with all staff on that day, not 1 person owned up to speaking with my daughter. I believe people make mistakes, and I believe this is a mistake to be learned from. What I can't believe is the dishonesty. Unfortunately that is something that I can't forgive.
Jillian I.
13 Feb 2019
REPORT
Living in Westwood Hills, we thought it was a no-brainer to go with Westwood Hills Vet upon getting our new puppy. Fast forward four months later - for the third time we've been charged substantially ...
Living in Westwood Hills, we thought it was a no-brainer to go with Westwood Hills Vet upon getting our new puppy. Fast forward four months later - for the third time we've been charged substantially more than the quoted amount for standard items. We now know this choice was a mistake. If a higher price was given upfront, we would gladly pay it, but the lack of transparency makes it a bit harder to swallow. When the receptionist saw my husband and I looking confused in regards to the bill, she asked if I had a question about it (after it was paid). I informed her that once again, the amount was much higher than was quoted. We were told that two extra teeth were pulled, and that was the reason for the charges. If we were contacted, we would have informed them that our puppy's litter were all a bit slower losing their teeth, and each of them still has teeth falling out. The two additional teeth were not a concern of ours. I was told the vet tech would explain the charges. From there we were met with defensiveness and hostility. The vet tech did say that we were overcharged, but tried to justify it with the fact that other vets charge more for medications - and that other places she had worked charged more for these things. She consistently spoke to me in a condescending manner, berated me, and acted as though she wouldn't give my dog to me as if I were refusing to pay the bill (which again, had already been paid). My husband and I were very uncomfortable being stuck in a room with this technician, and I lost my patience when we were not being able to leave with our dog. She then sent Dr. Hare into the room, who had the audacity to tell me that I owed his technician an apology. I cannot ever imagine saying that to one of my clients if one of my staff had made them feel like a low life who was trying to rip off the business. I see a lot of great reviews, however, it seems that my experience was much more in line with the negative, hostile environment others have experienced. To be fair, it could have been just one technician. However, the veterinarian's quick response to accuse me of treating his technician badly after my husband and I were made to feel very uncomfortable by her was the last straw for us. The immediate defensiveness over the bill with bizarre justifications certainly made things seem very suspicious, and our family will not be back.
Jeff
29 Jan 2019
REPORT
"POCKETBOOK FOCUS"
If you enjoy a hostile, condescending environment with doors slamming and belittling service...this is your best choice.
You are better off putting a vacuum cleaner in your pocket ...
"POCKETBOOK FOCUS"
If you enjoy a hostile, condescending environment with doors slamming and belittling service...this is your best choice.
You are better off putting a vacuum cleaner in your pocket and sucking out all your money than patronizing “pocketbook focus”
You will be farther ahead and you pet will thank you.
Avoid at all cost...there a lot of pet care providers that will serve you better in the Tantallon area.
Caring for your pet shouldn’t be a difficult a process with numerous visits for minor health issues.
Marion Gillespie
13 Dec 2018
REPORT
We have been going to Westwood Vet (Pet focus) since 1998, when we got our first dog Emma. The staff have always been wonderful with each of our pets and due their care, Emma (dog) and Mocha (cat) bo...
We have been going to Westwood Vet (Pet focus) since 1998, when we got our first dog Emma. The staff have always been wonderful with each of our pets and due their care, Emma (dog) and Mocha (cat) both lived to be 16 years of age. Now we have, Gabby (5 yr old dog) and Gertie (2yr old cat), who are receiving the top notch care we have come to expect from Westwood Veterinarian Hospital. We wouldn't take our fur babies anywhere else!
Breanna Redden-Kelly
12 Jul 2018
REPORT
The people that work here are some of the most amazing human beings I've ever encountered. They love and care for your fur baby almost as much as you do. They know who your pet is when you call, bef...
The people that work here are some of the most amazing human beings I've ever encountered. They love and care for your fur baby almost as much as you do. They know who your pet is when you call, before you even say who you are. They are constantly on hand if you call in with a question. I would never bring my puppy anywhere else!
Brian Emanuel
27 Jun 2018
REPORT
This is a great place. Always feel my pet is well taken care of. Dr Alex Hare is by far the best around. I can't say enough good things about him and the staff. They do it for the love of our hairy f...
This is a great place. Always feel my pet is well taken care of. Dr Alex Hare is by far the best around. I can't say enough good things about him and the staff. They do it for the love of our hairy family members.
Rhonda Winsor
19 Jun 2018
REPORT
We couldn’t be happier with our experiences with the people and the services we get here for our pets. They take great care of us!
Denise Zwicker
11 May 2018
REPORT
I have been so happy with the special care and compassion by Dr. Hare and his team. Our Mocha loves the extra attention he gets when coming in for a visit, and I have peace of mind knowing we have su...
I have been so happy with the special care and compassion by Dr. Hare and his team. Our Mocha loves the extra attention he gets when coming in for a visit, and I have peace of mind knowing we have such a knowledgeable and dedicated team to look after us. Thank you!
Andrew Stenhouse
3 May 2018
REPORT
We have been clients of PetFocus Westwood Hills for over ten years, and our experience has been great all along the way. Dr. MacDonald and the entire team are professional, honest, and supportive. It'...
We have been clients of PetFocus Westwood Hills for over ten years, and our experience has been great all along the way. Dr. MacDonald and the entire team are professional, honest, and supportive. It's clear that they care about you as a pet owner as much as they do about your pet's health. It has made the difference for us on more than one occasion. We often recommend the Westwood team when talking Vet care.
Kate MacAulay
27 Feb 2018
REPORT
We've had the pleasure of having Dr. Hare as our veterinarian for many years. Our cat, Wesley who is 22+ years and going strong, is in wonderful hands. We just love the Dr. and the staff. They are kno...
We've had the pleasure of having Dr. Hare as our veterinarian for many years. Our cat, Wesley who is 22+ years and going strong, is in wonderful hands. We just love the Dr. and the staff. They are knowledgeable and have a pleasant environment for their clients.
Paul Melanson
16 Jan 2018
REPORT
In Oct 2017 Our dog Sloan met a porcupine! Our usual vet was closed for the day. I called PetFocus Westwood hills veterinary hospital they could see him right away! Dr Alex Hare removed as many of the...
In Oct 2017 Our dog Sloan met a porcupine! Our usual vet was closed for the day. I called PetFocus Westwood hills veterinary hospital they could see him right away! Dr Alex Hare removed as many of the quills he could!
They are amazing! And caring very thankful that are so close!
Theresa WOODBURN
3 Jan 2018
REPORT
Zoe is now 15 years old and has been in good hands with Dr MacDonald. We always feel confident of getting good care when we come in for dog food or an appointment. The staff is great!
Suzanne Bright
29 Nov 2017
REPORT
I love this clinic so much. Staff are very kind and thorough. Definitely highly recommmend:)
Debbie Thomas
4 Nov 2017
REPORT
We have been going to Westwood Hills for 6 years. The 3 of us enjoy going there. From regular check ups; to dealing with both physical and psychological issues; porcupine quills more than once; accid...
We have been going to Westwood Hills for 6 years. The 3 of us enjoy going there. From regular check ups; to dealing with both physical and psychological issues; porcupine quills more than once; accidents; the aging process of both pets and owners, including future planning; and stressed out pet owners, this clinic and each staff member always go the extra mile. The care is excellent. I appreciate their holistic and practical approach. The staff are very patient, always lend a listening ear and always have good advice and a reassuring word. We always feel better after being there. A special shout out to the staff "out front", Vet Techs and Drs. Doucette and Hare as they are our regular Vets. With much appreciation and many thanks for all of the time spent with and for us; Misty, Timmy and I highly recommend this clinic. Debbie Thomas
tanya ellsworth
12 Apr 2017
REPORT
I love the staff at Westwood Pet Focus. They have become like family to me. I could not recommend a better veterinary clinic.
F D.
20 Feb 2017
REPORT
Love this place. We have a cat who requires regular steroid shots so we visit at least every 3 months. The staff are so friendly and professional. One time when we were there, a 3 week old abandoned k...
Love this place. We have a cat who requires regular steroid shots so we visit at least every 3 months. The staff are so friendly and professional. One time when we were there, a 3 week old abandoned kitten had been dropped off earlier. The receptionist was doing her work while cuddling the kitten to keep him warm. My cat doesn't mind being there and purrs the whole time. We have a new puppy coming soon and the staff were so excited when we told them. They clearly love animals.
Mary Cook
7 Feb 2017
REPORT
Friendly - Knowledgeable - Compassionate, Three of the reasons why I choose Westwood hills as my vet! I couldn't be happier with the staff and services at this clinic.
Sue Brown
26 Jan 2017
REPORT
I would recommend Westwood Hills Veterinary without hesitation and in fact I have. My animals have received the best in care, consideration and compassion from all the staff whether it was regular gen...
I would recommend Westwood Hills Veterinary without hesitation and in fact I have. My animals have received the best in care, consideration and compassion from all the staff whether it was regular general visits, illness or end of life.
Rose Marie
26 Jan 2017
REPORT
Have been taking our pets here for years. Great staff & great communication-always knowledgeable, kind and compassionate. They treat us and our fur-babies as family. Highly recommend.
Michelle Breen
24 Jan 2017
REPORT
One of our fur-kids has chronic health issues. From day 1, the staff at Westwood Hills clinic have been wonderful with providing options, advice and assistance to keep him as healthy as possible. We w...
One of our fur-kids has chronic health issues. From day 1, the staff at Westwood Hills clinic have been wonderful with providing options, advice and assistance to keep him as healthy as possible. We would not hesitate to recommend the clinic and staff to others.
Ruby Watson
30 Nov 2016
REPORT
Since the beginning, Westwood Hills Veterinary Hospital has been there for us. From the moment you step in the door you are greeted like family. Both you and your non human companion are made to fee...
Since the beginning, Westwood Hills Veterinary Hospital has been there for us. From the moment you step in the door you are greeted like family. Both you and your non human companion are made to feel like you are their priority. They share in your joy and your grief. We respect and trust the advice they provide and when they don't have the answer, they will go the extra mile to get it for you. While we live far away, we still make the trek once a year to ensure our newest family member gets the same wonderful care all his predecessors did.
Before our Retriever passed away we decided to get a new puppy to keep him company and a little more active. Unfortunately he passed away a few days after his 12th birthday , two weeks before Duke, our Karelian Bear Dog arrived. We still live in the Arctic year round, but make Westwood Hills Veterinary Hospital the must visit place once a year for Duke's check up.
Mo J.
25 Jan 2015
REPORT
Moved to the area 2 years ago and within 6 months one of our cats' health deteriorated so much that we had to put her down. Have not had too many problems with the other one who is now 19 years old. ...
Moved to the area 2 years ago and within 6 months one of our cats' health deteriorated so much that we had to put her down. Have not had too many problems with the other one who is now 19 years old. For the most part the Vets and their staff are really very good. They are sympathetic but also knowledgable and realise that I don't need to be "sold" a product or a treatment option. They quite simply just care about the animals and that's why I trust them and will definitely return.
Kelly N.
28 Feb 2013
REPORT
Dr. Jane Corkum, Pam, Sharlene, Christine... the list goes on of staff who give this clinic a 5 star rating in my opinion.We've gone to a number of different clinics in HRM on a regular basis, dependi...
Dr. Jane Corkum, Pam, Sharlene, Christine... the list goes on of staff who give this clinic a 5 star rating in my opinion.We've gone to a number of different clinics in HRM on a regular basis, depending on where we lived or if they were nice to us. Moving to Hubley in July 2011 saw us transfer to Westwood Hills.In the last six months, both of my 13 year old cats have been diagnosed as diabetic. After a bit of a scare with Pearl last week, who is newly diagnosed and had to have an extended stay at the Metro Animal Emergency Hospital, we are now giving both of our cats insulin injections every 12 hours. Dr. Jane Corkum is the best vet we have ever seen. She would actually phone me a couple of times a day when we still weren't sure what was happening with Pearl, to see how she was doing and offer some reassuring words to me.Everyone is so kind and empathetic - you know they see all kinds of heartbreak on a daily basis - and I admire and appreciate what they do despite the cost.As I type this, Pearl is nestled next to my leg, curled up and sleeping. She wouldn't be there if it wasn't for the staff at Westwood Hills.Thank you!!
cheryl d.
6 May 2010
REPORT
Westwood Veterinarian Hospital is one of two choices that I have when taking my animal to the hospital or vet. Westwood Hills is more of the upperclass vet comparing the two, the other one being St. M...
Westwood Veterinarian Hospital is one of two choices that I have when taking my animal to the hospital or vet. Westwood Hills is more of the upperclass vet comparing the two, the other one being St. Margarets Bay Animal Hospital.This location is much cleaner; however, it is much more expensive. You will barely find a piece of animal hair on the floor as well the lobby is much nicer than the other vet. When it comes to taking my animal to the vet, I will switch between the two. It depends on what I can afford at that time. I do trust both of these vets with my animals and that is the main part.
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FAQs
Where is Petfocus Westwood Hills Veterinary Hospital located?
Petfocus Westwood Hills Veterinary Hospital is located at 3650 Hammonds Plains Rd Unit 180, NULL, Upper Tantallon,NULL B3Z 4R3. It's easily accessible to pet owners in the Upper Tantallon area and surrounding communities.
What are the opening hours for Petfocus Westwood Hills Veterinary Hospital?
Petfocus Westwood Hills Veterinary Hospital is openMonday 07:30 AM - 20:00 PM, Tuesday 07:30 AM - 20:00 PM, Wednesday 07:30 AM - 20:00 PM, Thursday 07:30 AM - 20:00 PM, Friday 07:30 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 16:00 PM. It is closed on Sundays.
Is Petfocus Westwood Hills Veterinary Hospital open on Saturdays?
Yes, Petfocus Westwood Hills Veterinary Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 16:00 PM.
Is Petfocus Westwood Hills Veterinary Hospital open on Sundays?
No, Petfocus Westwood Hills Veterinary Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Petfocus Westwood Hills Veterinary Hospital?
Online booking through TopVet is currently unavailable for Petfocus Westwood Hills Veterinary Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Petfocus Westwood Hills Veterinary Hospital offer?
Petfocus Westwood Hills Veterinary Hospital in Upper Tantallon offers a range of veterinary services, including Allergies, Anaesthesiology, Dental, Dermatology, Deworming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Petfocus Westwood Hills Veterinary Hospital offer vaccinations for pets?
Yes, Petfocus Westwood Hills Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Upper Tantallon clinic.
Does Petfocus Westwood Hills Veterinary Hospital offer pet dental care?
Absolutely. Petfocus Westwood Hills Veterinary Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Petfocus Westwood Hills Veterinary Hospital microchip my pet?
Yes, Petfocus Westwood Hills Veterinary Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
3650 Hammonds Plains Rd Unit 180
Upper Tantallon Nova Scotia B3Z 4R3
Business Hours
Monday
Mon
07:30AM-20:00PM
Tuesday
Tue
07:30AM-20:00PM
Wednesday
Wed
07:30AM-20:00PM
Thursday
Thu
07:30AM-20:00PM
Friday
Fri
07:30AM-20:00PM
Saturday
Sat
09:00AM-16:00PM
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Petfocus Westwood Hills Veterinary Hospital
Upper Tantallon, Nova Scotia
3650 Hammonds Plains Rd Unit 180
Upper Tantallon Nova Scotia B3Z 4R3
General Info
Petfocus Westwood Hills Veterinary Hospital stands as a recognized entity among animal enthusiasts who pursue veterinary services in the Upper Tantallon region of Nova Scotia. The clinic's Nova Scotia position enables pet owners from surrounding areas to receive regular veterinary services. Depending on individual cases, services might encompass routine examinations alongside pet vaccinations and early disease screenings while also offering diagnostic consultations. Through the establishment of an orderly and tranquil environment, Petfocus Westwood Hills Veterinary Hospital succeeds in reducing stress levels for both pets and their owners. The veterinary team in Upper Tantallon addresses an extensive range of medical needs which includes skin and coat concerns dental issues and mobility problems. The clinic demonstrates proficiency in handling urgent medical conditions such as infections and digestive disturbances alongside its routine wellness visits and preventive care services. Many Nova Scotian families turn to Petfocus Westwood Hills Veterinary Hospital for assistance with challenging diagnoses and the management of aging pets facing chronic conditions. Visitors frequently comment on the clinic's communication style which stands out as clear kind and easily comprehensible. Pet owners experience assurance through their animal care choices. Numerous clients maintain long-term engagements due to perceived consistent service delivery combined with gradually developed trust. The veterinary team possesses expertise in both basic and intricate topics which enables them to direct long-term pet healthcare effectively. The expansion of Petfocus Westwood Hills Veterinary Hospital remains steady because an increasing number of pet owners relocate to Upper Tantallon or seek nearby veterinary services. Through its active participation in the local pet community, the clinic establishes a framework that promotes both responsible pet ownership and diligent animal care. Nova Scotia stands as a dependable option for veterinary professionals seeking established practices because it delivers both routine and emergency animal care services. The presence of Petfocus Westwood Hills Veterinary Hospital provides a source of appreciation for residents living in Upper Tantallon and adjacent Nova Scotia communities. Both new pet owners seeking guidance and longtime clients managing unique conditions require veterinary services that are clear, compassionate, and consistent. This practice plays an essential role in fulfilling community needs.
Business Hours
Monday
07:30AM-20:00PM
Tuesday
07:30AM-20:00PM
Wednesday
07:30AM-20:00PM
Thursday
07:30AM-20:00PM
Friday
07:30AM-20:00PM
Saturday
09:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Allergies
Anaesthesiology
Dental
Dermatology
Deworming
Euthanasia
Laser Declawing
Microchipping
Nutrition
Oncology
Radiology (X-Rays)
Titer Testing
Ultrasound
Vaccinations
Reviews
Tammy Hubley
9 Jul 2021
I never thought I would have negative words about a place that I've been coming to with my pets for 20 years. But here I am. I just can't believe it.
After 20 years you turned away a patient in distre...
I never thought I would have negative words about a place that I've been coming to with my pets for 20 years. But here I am. I just can't believe it.
After 20 years you turned away a patient in distress, she needed your help and fast. The 2 young ladies that contacted you needed your help. There was no way she was making it to Dartmouth and they knew that, that’s why they called you for help.
I can’t express enough how extremely disappointed I am with how my girls were treated. Although Abby didn’t spend a lot of time visiting the vet, (she was a healthy dog) she wasn’t just a dog off the street, she was your patient. A patient in extreme respiratory distress. Shame on you for saying no, for refusing to help a patient. Any why? Because you were short a doctor? Really- my daughter begged you to help her. Imagine how she felt watching the pet she grew up with suffer in pain :(
Animals are just as important as people. They have the right for emergency medical treatment too. You had an obligation to help my poor Abby but you chose not too. You turned her away when she needed you the most.
***Thank goodness Tantallon Veterinary Hospital welcomed them without a second thought. Our beautiful Labra Doodle, 14 year old Abby passed away Wednesday June 30th. I will be forever grateful for the immediate care we received from the kind, caring staff at TANTALLON VETERINARY HOSPITAL, who met us for the first time 5 minutes later when we arrived in their parking lot. They only had 1 doctor on staff but still made time to help a family and their beautiful fur baby.****
Update: Follow up to your response.
Thank you Tracy. I'm glad we had a chance to discuss things and thank you for confirming that the situation wasn't handled the way they should have been. I know we can't change the fact that Abby is gone but the moments leading up to her passing could have been much different. I have to say I'm very disappointed to hear that after you spoke with all staff on that day, not 1 person owned up to speaking with my daughter. I believe people make mistakes, and I believe this is a mistake to be learned from. What I can't believe is the dishonesty. Unfortunately that is something that I can't forgive.
Jillian I.
13 Feb 2019
Living in Westwood Hills, we thought it was a no-brainer to go with Westwood Hills Vet upon getting our new puppy. Fast forward four months later - for the third time we've been charged substantially ...
Living in Westwood Hills, we thought it was a no-brainer to go with Westwood Hills Vet upon getting our new puppy. Fast forward four months later - for the third time we've been charged substantially more than the quoted amount for standard items. We now know this choice was a mistake. If a higher price was given upfront, we would gladly pay it, but the lack of transparency makes it a bit harder to swallow. When the receptionist saw my husband and I looking confused in regards to the bill, she asked if I had a question about it (after it was paid). I informed her that once again, the amount was much higher than was quoted. We were told that two extra teeth were pulled, and that was the reason for the charges. If we were contacted, we would have informed them that our puppy's litter were all a bit slower losing their teeth, and each of them still has teeth falling out. The two additional teeth were not a concern of ours. I was told the vet tech would explain the charges. From there we were met with defensiveness and hostility. The vet tech did say that we were overcharged, but tried to justify it with the fact that other vets charge more for medications - and that other places she had worked charged more for these things. She consistently spoke to me in a condescending manner, berated me, and acted as though she wouldn't give my dog to me as if I were refusing to pay the bill (which again, had already been paid). My husband and I were very uncomfortable being stuck in a room with this technician, and I lost my patience when we were not being able to leave with our dog. She then sent Dr. Hare into the room, who had the audacity to tell me that I owed his technician an apology. I cannot ever imagine saying that to one of my clients if one of my staff had made them feel like a low life who was trying to rip off the business. I see a lot of great reviews, however, it seems that my experience was much more in line with the negative, hostile environment others have experienced. To be fair, it could have been just one technician. However, the veterinarian's quick response to accuse me of treating his technician badly after my husband and I were made to feel very uncomfortable by her was the last straw for us. The immediate defensiveness over the bill with bizarre justifications certainly made things seem very suspicious, and our family will not be back.
Jeff
29 Jan 2019
"POCKETBOOK FOCUS"
If you enjoy a hostile, condescending environment with doors slamming and belittling service...this is your best choice.
You are better off putting a vacuum cleaner in your pocket ...
"POCKETBOOK FOCUS"
If you enjoy a hostile, condescending environment with doors slamming and belittling service...this is your best choice.
You are better off putting a vacuum cleaner in your pocket and sucking out all your money than patronizing “pocketbook focus”
You will be farther ahead and you pet will thank you.
Avoid at all cost...there a lot of pet care providers that will serve you better in the Tantallon area.
Caring for your pet shouldn’t be a difficult a process with numerous visits for minor health issues.
Marion Gillespie
13 Dec 2018
We have been going to Westwood Vet (Pet focus) since 1998, when we got our first dog Emma. The staff have always been wonderful with each of our pets and due their care, Emma (dog) and Mocha (cat) bo...
We have been going to Westwood Vet (Pet focus) since 1998, when we got our first dog Emma. The staff have always been wonderful with each of our pets and due their care, Emma (dog) and Mocha (cat) both lived to be 16 years of age. Now we have, Gabby (5 yr old dog) and Gertie (2yr old cat), who are receiving the top notch care we have come to expect from Westwood Veterinarian Hospital. We wouldn't take our fur babies anywhere else!
Breanna Redden-Kelly
12 Jul 2018
The people that work here are some of the most amazing human beings I've ever encountered. They love and care for your fur baby almost as much as you do. They know who your pet is when you call, bef...
The people that work here are some of the most amazing human beings I've ever encountered. They love and care for your fur baby almost as much as you do. They know who your pet is when you call, before you even say who you are. They are constantly on hand if you call in with a question. I would never bring my puppy anywhere else!
Brian Emanuel
27 Jun 2018
This is a great place. Always feel my pet is well taken care of. Dr Alex Hare is by far the best around. I can't say enough good things about him and the staff. They do it for the love of our hairy f...
This is a great place. Always feel my pet is well taken care of. Dr Alex Hare is by far the best around. I can't say enough good things about him and the staff. They do it for the love of our hairy family members.
Rhonda Winsor
19 Jun 2018
We couldn’t be happier with our experiences with the people and the services we get here for our pets. They take great care of us!
Denise Zwicker
11 May 2018
I have been so happy with the special care and compassion by Dr. Hare and his team. Our Mocha loves the extra attention he gets when coming in for a visit, and I have peace of mind knowing we have su...
I have been so happy with the special care and compassion by Dr. Hare and his team. Our Mocha loves the extra attention he gets when coming in for a visit, and I have peace of mind knowing we have such a knowledgeable and dedicated team to look after us. Thank you!
Andrew Stenhouse
3 May 2018
We have been clients of PetFocus Westwood Hills for over ten years, and our experience has been great all along the way. Dr. MacDonald and the entire team are professional, honest, and supportive. It'...
We have been clients of PetFocus Westwood Hills for over ten years, and our experience has been great all along the way. Dr. MacDonald and the entire team are professional, honest, and supportive. It's clear that they care about you as a pet owner as much as they do about your pet's health. It has made the difference for us on more than one occasion. We often recommend the Westwood team when talking Vet care.
Kate MacAulay
27 Feb 2018
We've had the pleasure of having Dr. Hare as our veterinarian for many years. Our cat, Wesley who is 22+ years and going strong, is in wonderful hands. We just love the Dr. and the staff. They are kno...
We've had the pleasure of having Dr. Hare as our veterinarian for many years. Our cat, Wesley who is 22+ years and going strong, is in wonderful hands. We just love the Dr. and the staff. They are knowledgeable and have a pleasant environment for their clients.
Paul Melanson
16 Jan 2018
In Oct 2017 Our dog Sloan met a porcupine! Our usual vet was closed for the day. I called PetFocus Westwood hills veterinary hospital they could see him right away! Dr Alex Hare removed as many of the...
In Oct 2017 Our dog Sloan met a porcupine! Our usual vet was closed for the day. I called PetFocus Westwood hills veterinary hospital they could see him right away! Dr Alex Hare removed as many of the quills he could!
They are amazing! And caring very thankful that are so close!
Theresa WOODBURN
3 Jan 2018
Zoe is now 15 years old and has been in good hands with Dr MacDonald. We always feel confident of getting good care when we come in for dog food or an appointment. The staff is great!
Suzanne Bright
29 Nov 2017
I love this clinic so much. Staff are very kind and thorough. Definitely highly recommmend:)
Debbie Thomas
4 Nov 2017
We have been going to Westwood Hills for 6 years. The 3 of us enjoy going there. From regular check ups; to dealing with both physical and psychological issues; porcupine quills more than once; accid...
We have been going to Westwood Hills for 6 years. The 3 of us enjoy going there. From regular check ups; to dealing with both physical and psychological issues; porcupine quills more than once; accidents; the aging process of both pets and owners, including future planning; and stressed out pet owners, this clinic and each staff member always go the extra mile. The care is excellent. I appreciate their holistic and practical approach. The staff are very patient, always lend a listening ear and always have good advice and a reassuring word. We always feel better after being there. A special shout out to the staff "out front", Vet Techs and Drs. Doucette and Hare as they are our regular Vets. With much appreciation and many thanks for all of the time spent with and for us; Misty, Timmy and I highly recommend this clinic. Debbie Thomas
tanya ellsworth
12 Apr 2017
I love the staff at Westwood Pet Focus. They have become like family to me. I could not recommend a better veterinary clinic.
F D.
20 Feb 2017
Love this place. We have a cat who requires regular steroid shots so we visit at least every 3 months. The staff are so friendly and professional. One time when we were there, a 3 week old abandoned k...
Love this place. We have a cat who requires regular steroid shots so we visit at least every 3 months. The staff are so friendly and professional. One time when we were there, a 3 week old abandoned kitten had been dropped off earlier. The receptionist was doing her work while cuddling the kitten to keep him warm. My cat doesn't mind being there and purrs the whole time. We have a new puppy coming soon and the staff were so excited when we told them. They clearly love animals.
Mary Cook
7 Feb 2017
Friendly - Knowledgeable - Compassionate, Three of the reasons why I choose Westwood hills as my vet! I couldn't be happier with the staff and services at this clinic.
Sue Brown
26 Jan 2017
I would recommend Westwood Hills Veterinary without hesitation and in fact I have. My animals have received the best in care, consideration and compassion from all the staff whether it was regular gen...
I would recommend Westwood Hills Veterinary without hesitation and in fact I have. My animals have received the best in care, consideration and compassion from all the staff whether it was regular general visits, illness or end of life.
Rose Marie
26 Jan 2017
Have been taking our pets here for years. Great staff & great communication-always knowledgeable, kind and compassionate. They treat us and our fur-babies as family. Highly recommend.
Michelle Breen
24 Jan 2017
One of our fur-kids has chronic health issues. From day 1, the staff at Westwood Hills clinic have been wonderful with providing options, advice and assistance to keep him as healthy as possible. We w...
One of our fur-kids has chronic health issues. From day 1, the staff at Westwood Hills clinic have been wonderful with providing options, advice and assistance to keep him as healthy as possible. We would not hesitate to recommend the clinic and staff to others.
Ruby Watson
30 Nov 2016
Since the beginning, Westwood Hills Veterinary Hospital has been there for us. From the moment you step in the door you are greeted like family. Both you and your non human companion are made to fee...
Since the beginning, Westwood Hills Veterinary Hospital has been there for us. From the moment you step in the door you are greeted like family. Both you and your non human companion are made to feel like you are their priority. They share in your joy and your grief. We respect and trust the advice they provide and when they don't have the answer, they will go the extra mile to get it for you. While we live far away, we still make the trek once a year to ensure our newest family member gets the same wonderful care all his predecessors did.
Before our Retriever passed away we decided to get a new puppy to keep him company and a little more active. Unfortunately he passed away a few days after his 12th birthday , two weeks before Duke, our Karelian Bear Dog arrived. We still live in the Arctic year round, but make Westwood Hills Veterinary Hospital the must visit place once a year for Duke's check up.
Mo J.
25 Jan 2015
Moved to the area 2 years ago and within 6 months one of our cats' health deteriorated so much that we had to put her down. Have not had too many problems with the other one who is now 19 years old. ...
Moved to the area 2 years ago and within 6 months one of our cats' health deteriorated so much that we had to put her down. Have not had too many problems with the other one who is now 19 years old. For the most part the Vets and their staff are really very good. They are sympathetic but also knowledgable and realise that I don't need to be "sold" a product or a treatment option. They quite simply just care about the animals and that's why I trust them and will definitely return.
Kelly N.
28 Feb 2013
Dr. Jane Corkum, Pam, Sharlene, Christine... the list goes on of staff who give this clinic a 5 star rating in my opinion.We've gone to a number of different clinics in HRM on a regular basis, dependi...
Dr. Jane Corkum, Pam, Sharlene, Christine... the list goes on of staff who give this clinic a 5 star rating in my opinion.We've gone to a number of different clinics in HRM on a regular basis, depending on where we lived or if they were nice to us. Moving to Hubley in July 2011 saw us transfer to Westwood Hills.In the last six months, both of my 13 year old cats have been diagnosed as diabetic. After a bit of a scare with Pearl last week, who is newly diagnosed and had to have an extended stay at the Metro Animal Emergency Hospital, we are now giving both of our cats insulin injections every 12 hours. Dr. Jane Corkum is the best vet we have ever seen. She would actually phone me a couple of times a day when we still weren't sure what was happening with Pearl, to see how she was doing and offer some reassuring words to me.Everyone is so kind and empathetic - you know they see all kinds of heartbreak on a daily basis - and I admire and appreciate what they do despite the cost.As I type this, Pearl is nestled next to my leg, curled up and sleeping. She wouldn't be there if it wasn't for the staff at Westwood Hills.Thank you!!
cheryl d.
6 May 2010
Westwood Veterinarian Hospital is one of two choices that I have when taking my animal to the hospital or vet. Westwood Hills is more of the upperclass vet comparing the two, the other one being St. M...
Westwood Veterinarian Hospital is one of two choices that I have when taking my animal to the hospital or vet. Westwood Hills is more of the upperclass vet comparing the two, the other one being St. Margarets Bay Animal Hospital.This location is much cleaner; however, it is much more expensive. You will barely find a piece of animal hair on the floor as well the lobby is much nicer than the other vet. When it comes to taking my animal to the vet, I will switch between the two. It depends on what I can afford at that time. I do trust both of these vets with my animals and that is the main part.
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FAQs
Where is Petfocus Westwood Hills Veterinary Hospital located?
Petfocus Westwood Hills Veterinary Hospital is located at 3650 Hammonds Plains Rd Unit 180, NULL, Upper Tantallon,NULL B3Z 4R3. It's easily accessible to pet owners in the Upper Tantallon area and surrounding communities.
What are the opening hours for Petfocus Westwood Hills Veterinary Hospital?
Petfocus Westwood Hills Veterinary Hospital is openMonday 07:30 AM - 20:00 PM, Tuesday 07:30 AM - 20:00 PM, Wednesday 07:30 AM - 20:00 PM, Thursday 07:30 AM - 20:00 PM, Friday 07:30 AM - 20:00 PM. On Saturdays, it's open 09:00 AM to 16:00 PM. It is closed on Sundays.
Is Petfocus Westwood Hills Veterinary Hospital open on Saturdays?
Yes, Petfocus Westwood Hills Veterinary Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 16:00 PM.
Is Petfocus Westwood Hills Veterinary Hospital open on Sundays?
No, Petfocus Westwood Hills Veterinary Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Petfocus Westwood Hills Veterinary Hospital?
Online booking through TopVet is currently unavailable for Petfocus Westwood Hills Veterinary Hospital. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Petfocus Westwood Hills Veterinary Hospital offer?
Petfocus Westwood Hills Veterinary Hospital in Upper Tantallon offers a range of veterinary services, including Allergies, Anaesthesiology, Dental, Dermatology, Deworming. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Petfocus Westwood Hills Veterinary Hospital offer vaccinations for pets?
Yes, Petfocus Westwood Hills Veterinary Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Upper Tantallon clinic.
Does Petfocus Westwood Hills Veterinary Hospital offer pet dental care?
Absolutely. Petfocus Westwood Hills Veterinary Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can Petfocus Westwood Hills Veterinary Hospital microchip my pet?
Yes, Petfocus Westwood Hills Veterinary Hospital offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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