These people are scary. Their concerns are money over your animal. They have an amazing business model, quite clever in fact. Their banker and accountant will be pleased, but their success comes at a ... Read More
These people are scary. Their concerns are money over your animal. They have an amazing business model, quite clever in fact. Their banker and accountant will be pleased, but their success comes at a cost to animals and pet owners.
Their model is simple. Build an annuity (an ongoing income). Their goal in each visit is to put your pet on a medication plan. Quarterly, monthly, and if they can find things to justify for daily doses, they pounce. Again, very clever. If they can get 40% of their clients on some sort of plan, they start each month with a significant guaranteed minimum income before they even see an animal.
Another clever tactical strategy in their business plan is their insistence on unnecessary appointments. Here again, not only do they capture a visit fee, it creates a new opportunity to sell you a recurring prescription. I'm not at all suggesting they prescibe medication dangerous to your animal, I suggest they like to prescibe unnecessary medication knowing it's harmless to your pet.
After just seeing and diagnosing your pet, if you call, their answer is always "bring her in". Our new vet, BTW, will ask questions over the phone, then say "ok, do this...". He provides immediate relief for our pet and peace of mind for us.
Specific Examples: Dr Heather insisting on shots only to admit later it's for a parasite not even in Nova Scotia.
Dr Karen is the worst of all. If you've ever been to a time-share sales experience, you will relate to an experience with Dr. Karen.
She took a skin scraping for analysis. The entire time we are waiting for results, she is high pressure selling on a treatment plan (initially $600, then $125/month for LIFE). I spent the entire time reminding her she doesn't have the results back yet, doesn't know what it is, and is being premature selling a plan for life on an 11 month old puppy.
Scrapings came back, she loaded me up with 4 meds, 2 of which we found later were unrelated to our puppy's illness and were totally unnecessary. Having paid over $300 in treatment with no results, my wife went to see Dr. Karen. Karen says "bring her in" and starts saying all she would do in the visit. My wife stopped adding up and stopped listening once Karen got up to $400 in tests without once discussing healing our pet.
We went to another vet. The entire vet visit, including treatment, was less than $100. What's more, we left with a treatment plan which is working and have a happy 11 month old puppy we finally can trust is in good hands.
UPDATE: Thank you for your response. Reality is this was our experience at every visit, not just the last one. We have more examples, such as when we brought our 4 year old in-perfect-health cat in for shots. Dr Karen spent her time telling us how much pain the cat is in (which he was not) and that we need to have surgery to remove his teeth. But not to worry, we can discuss implants next.
Thank you again for your response. We are satisfied now with 3 healthy and cared for animals Read Less