Harwood Pet Hospital
Ajax, Ontario
General Info
We at Harwood Pet Hospital love our pets as much as you love yours! We take pride in delivering personalized, compassionate care to our patients and their guardians. At Harwood Pet Hospital you and your beloved friend will receive individualized attention and tailored medical care. We pride ourselves on giving you ample time to discuss any issues your pet may have and will always provide you with recommendations to help your pet live a happy, comfortable and healthy life.
Reviews
Tom Pandi
23 Apr 2018
REPORT
A client of Harwood Pet Hospital since they opened . Andrea and Marvelle know their stuff , the clinic is clean and the staff bring it all together. I have trusted the health and well being of my c...
A client of Harwood Pet Hospital since they opened . Andrea and Marvelle know their stuff , the clinic is clean and the staff bring it all together. I have trusted the health and well being of my cats to both Andrea and Marvelle with exceptional results. If you want vets that will go the extra mile, treat your family as their own and are knowledgeable with the latest medical research/treatments this is the clinic for you. Highly recommended !!
Jesse R
2 Mar 2018
REPORT
The detail and care the vets have shown our dog over the years has gone above and beyond. Multiple times the vets have saved our dog from some catastrophic conditions, simply by their attention to det...
The detail and care the vets have shown our dog over the years has gone above and beyond. Multiple times the vets have saved our dog from some catastrophic conditions, simply by their attention to detail and thorough examinations.
Jessica Stinson
9 Feb 2018
REPORT
I've been a client here for nearly 9 years. My two dogs and cat have been seen many times by both Dr. Mootoo and Dr. Chapin and have received nothing but excellent care. Both doctors are very honest a...
I've been a client here for nearly 9 years. My two dogs and cat have been seen many times by both Dr. Mootoo and Dr. Chapin and have received nothing but excellent care. Both doctors are very honest and open about my pets health and informative on best practices in moving forward with their care. The staff are very friendly and helpful in answering questions and assisting in appointments when the tests or procedures make me a bit squeamish. They all know my pets so well, I wouldn't trust anybody else!
John Can
16 Jan 2018
REPORT
We took our dog to Dr Mootoo for a while but were constantly getting calls to bring our dog in for various appointments/examinations and were constantly charged. After a while we felt scammed and deci...
We took our dog to Dr Mootoo for a while but were constantly getting calls to bring our dog in for various appointments/examinations and were constantly charged. After a while we felt scammed and decided to cut our ties. Beware when dealing with this Vet....
Darren Riggs
5 Jan 2018
REPORT
Our dog had his annual checkup the first week of December 2017. He needed his rabies shot as well as Lepto and we were told by Dr.Mootoo that we would need to bring our dog back as both rabies and lep...
Our dog had his annual checkup the first week of December 2017. He needed his rabies shot as well as Lepto and we were told by Dr.Mootoo that we would need to bring our dog back as both rabies and lepto could not be given at the same time. Our checkup fee for this visit was $136 and we pay this every year and had no problem doing so as we love our dog and want to provide him with the best care possible. We were told we just simply bring our dog back in a couple of weeks for the shot and we're good to go. We came back the end of December - 3 weeks after his annual check up appointment and Dr.Mootoo began examining him again. Both my husband and myself were like what is she doing this just happened 3 weeks ago. To our surprise we were charged an additional $95 for a follow up fee. I was so upset about this I called the clinic a couple of days later and asked why. The tech told me this was common practise as the rabies shot was given and we need to ensure he didn't react. I said I beg your pardon but if my dog reacted to the rabies shot I would have brought him in when it occurred not 3 weeks later. More importantly we were not told by Dr.Mootoo that we would be paying an additional $95 for this second needle we were totally surprised when we received the bill. In my opinion this is gouging and I will not bring my dog back to them as clearly it's about the money and not the care of my dog. The entire visit was minutes and most of that consisted of Dr.Mootoo talking about her cat and showed us a video of the new food contraption she recommends to people and this cost us $95. She also mentioned our Doberman should be 80 lbs and needs to lose weight. My husband mentioned he has owned Dobermans his entire life and is quite knowledgeable about the breed and his research states average weight starts at 85 lbs so we will not put him on a diet. Dr.Mootoo stated this was her opinion of what his recommended weight should be. Dr.Mootoo was reminded of what we were told at first exam and that our dogs weight was fine she could still feel his ribs so why now are you saying he needs to lose 6 pounds? Very disappointed with this vet and I am writing this review so future clients are aware of what to expect. To make this worse we have not received a telephone call from Dr.Mootoo to discuss our complaint/concern and in my opinion just cements her lack of professionalism. Will never go back
Athena Cavaliere
11 Sep 2016
REPORT
Sadly my first visit to this place wasn't amazing, as when I went there, I sadly had to put my cat of 16 years down because of cancer. They had AMAZING bedside manners, and took so much care of me an...
Sadly my first visit to this place wasn't amazing, as when I went there, I sadly had to put my cat of 16 years down because of cancer. They had AMAZING bedside manners, and took so much care of me and my cat in the last few moments I had with her. They even sent me a card with my cats paws on it, and honestly made my day! Totally recommend this place, and I will forever be going here for my pets!
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Book an Appointment
Online booking unavailable
Please call
(905) 427-7177
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Harwood Pet Hospital
Ajax, Ontario
General Info
We at Harwood Pet Hospital love our pets as much as you love yours! We take pride in delivering personalized, compassionate care to our patients and their guardians. At Harwood Pet Hospital you and your beloved friend will receive individualized attention and tailored medical care. We pride ourselves on giving you ample time to discuss any issues your pet may have and will always provide you with recommendations to help your pet live a happy, comfortable and healthy life.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Tom Pandi
23 Apr 2018
A client of Harwood Pet Hospital since they opened . Andrea and Marvelle know their stuff , the clinic is clean and the staff bring it all together. I have trusted the health and well being of my c...
A client of Harwood Pet Hospital since they opened . Andrea and Marvelle know their stuff , the clinic is clean and the staff bring it all together. I have trusted the health and well being of my cats to both Andrea and Marvelle with exceptional results. If you want vets that will go the extra mile, treat your family as their own and are knowledgeable with the latest medical research/treatments this is the clinic for you. Highly recommended !!
Jesse R
2 Mar 2018
The detail and care the vets have shown our dog over the years has gone above and beyond. Multiple times the vets have saved our dog from some catastrophic conditions, simply by their attention to det...
The detail and care the vets have shown our dog over the years has gone above and beyond. Multiple times the vets have saved our dog from some catastrophic conditions, simply by their attention to detail and thorough examinations.
Jessica Stinson
9 Feb 2018
I've been a client here for nearly 9 years. My two dogs and cat have been seen many times by both Dr. Mootoo and Dr. Chapin and have received nothing but excellent care. Both doctors are very honest a...
I've been a client here for nearly 9 years. My two dogs and cat have been seen many times by both Dr. Mootoo and Dr. Chapin and have received nothing but excellent care. Both doctors are very honest and open about my pets health and informative on best practices in moving forward with their care. The staff are very friendly and helpful in answering questions and assisting in appointments when the tests or procedures make me a bit squeamish. They all know my pets so well, I wouldn't trust anybody else!
John Can
16 Jan 2018
We took our dog to Dr Mootoo for a while but were constantly getting calls to bring our dog in for various appointments/examinations and were constantly charged. After a while we felt scammed and deci...
We took our dog to Dr Mootoo for a while but were constantly getting calls to bring our dog in for various appointments/examinations and were constantly charged. After a while we felt scammed and decided to cut our ties. Beware when dealing with this Vet....
Darren Riggs
5 Jan 2018
Our dog had his annual checkup the first week of December 2017. He needed his rabies shot as well as Lepto and we were told by Dr.Mootoo that we would need to bring our dog back as both rabies and lep...
Our dog had his annual checkup the first week of December 2017. He needed his rabies shot as well as Lepto and we were told by Dr.Mootoo that we would need to bring our dog back as both rabies and lepto could not be given at the same time. Our checkup fee for this visit was $136 and we pay this every year and had no problem doing so as we love our dog and want to provide him with the best care possible. We were told we just simply bring our dog back in a couple of weeks for the shot and we're good to go. We came back the end of December - 3 weeks after his annual check up appointment and Dr.Mootoo began examining him again. Both my husband and myself were like what is she doing this just happened 3 weeks ago. To our surprise we were charged an additional $95 for a follow up fee. I was so upset about this I called the clinic a couple of days later and asked why. The tech told me this was common practise as the rabies shot was given and we need to ensure he didn't react. I said I beg your pardon but if my dog reacted to the rabies shot I would have brought him in when it occurred not 3 weeks later. More importantly we were not told by Dr.Mootoo that we would be paying an additional $95 for this second needle we were totally surprised when we received the bill. In my opinion this is gouging and I will not bring my dog back to them as clearly it's about the money and not the care of my dog. The entire visit was minutes and most of that consisted of Dr.Mootoo talking about her cat and showed us a video of the new food contraption she recommends to people and this cost us $95. She also mentioned our Doberman should be 80 lbs and needs to lose weight. My husband mentioned he has owned Dobermans his entire life and is quite knowledgeable about the breed and his research states average weight starts at 85 lbs so we will not put him on a diet. Dr.Mootoo stated this was her opinion of what his recommended weight should be. Dr.Mootoo was reminded of what we were told at first exam and that our dogs weight was fine she could still feel his ribs so why now are you saying he needs to lose 6 pounds? Very disappointed with this vet and I am writing this review so future clients are aware of what to expect. To make this worse we have not received a telephone call from Dr.Mootoo to discuss our complaint/concern and in my opinion just cements her lack of professionalism. Will never go back
Athena Cavaliere
11 Sep 2016
Sadly my first visit to this place wasn't amazing, as when I went there, I sadly had to put my cat of 16 years down because of cancer. They had AMAZING bedside manners, and took so much care of me an...
Sadly my first visit to this place wasn't amazing, as when I went there, I sadly had to put my cat of 16 years down because of cancer. They had AMAZING bedside manners, and took so much care of me and my cat in the last few moments I had with her. They even sent me a card with my cats paws on it, and honestly made my day! Totally recommend this place, and I will forever be going here for my pets!
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