Greenbank Animal Hospital
Barrhaven, Ontario
General Info
Greenbank Animal Hospital operates from Barrhaven and stands as a well-known entity among local pet enthusiasts who seek veterinary assistance. Pet owners from adjacent communities benefit from dependable veterinary services due to the clinic’s strategic position in Ontario. The range of services offered can encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations based on individual cases. Greenbank Animal Hospital establishes a serene organized environment which effectively reduces stress levels for both pets and their owners. Throughout Barrhaven the veterinary group manages an extensive range of medical requirements which includes dermatological conditions alongside dental problems and mobility issues. The clinic demonstrates proficiency in handling urgent medical conditions such as infections and digestive changes despite the prevalence of wellness visits and preventive plans. The residents of Ontario frequently turn to Greenbank Animal Hospital for assistance when faced with challenging diagnoses and the management of their senior pets' chronic conditions. Visitors frequently comment on the clinic’s communication style because it presents information in a straightforward and compassionate manner that remains easily comprehensible. This enables pet owners to maintain a sense of assurance regarding the choices they implement for their animals. Numerous clients maintain their patronage across many years by referencing the dependable service combined with their developed trust through prolonged interactions. The staff's expertise in both fundamental and intricate veterinary subjects positions them effectively to assist with long-term care guidance. The expansion of Greenbank Animal Hospital persists as pet owners increasingly settle in the Barrhaven region or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible pet ownership alongside vigilant animal care. Ontario continues to be a dependable option for individuals looking for established veterinary practices that deliver both standard care and emergency services. The inhabitants of Barrhaven along with those from adjacent Ontario regions frequently value the proximity of Greenbank Animal Hospital. The necessity for clear compassionate and consistent veterinary service remains ever-present among both new pet owners seeking advice and longtime clients managing special conditions. Such practices serve to complete the vital community function.
Services
Dental
Deworming
Euthanasia
Microchipping
Surgery
Reviews
Barry Silmser
25 Nov 2020
REPORT
Greenbank Animal Hospital was very helpful today when I discovered a badly injured rabbit in our back yard. I have no idea how it got injured. The poor animal was suffering and unable to move. It was ...
Greenbank Animal Hospital was very helpful today when I discovered a badly injured rabbit in our back yard. I have no idea how it got injured. The poor animal was suffering and unable to move. It was very stressful to watch this rabbit struggling and apparently dying slowly. I called Greenbank hospital and they told me to bring the rabbit to them and they would take care of it. I was able to get the injured rabbit into a box and took it there. They immediately accepted it and took responsibility for it. They would accept no money from me for doing this. I have taken our pets to this veterinary hospital for decades and have always found them to be caring and helpful. On this occasion they were exemplary and compassionate community citizens.
Ashley D.
24 Jul 2020
REPORT
My dog had an emergency today as he was in breathing distress, it seemed something was stuck in the nose/mouth area. I called immediately to see if they could take me in. They could, so we brought hi...
My dog had an emergency today as he was in breathing distress, it seemed something was stuck in the nose/mouth area. I called immediately to see if they could take me in. They could, so we brought him in, 2 minutes later they informed me he was stable and breathing but to have him stay there till 7, to get checked out by a Vet. I asked if I could take him home just in case he becomes better and then bring him to appointment at 7 if symptoms worsened. Apparently that was not allowed and one of the Vets informed me in a rude manner, they do not have TIME and they're FULLY BOOKED, if you take the dog HOME. Dr. Paige Willis (Silver haired vet, with glasses). Tell how this makes sense? Are they that money hungry they rather charge me for an appointment if my dog were to become better? There was no reason I couldn't take him home and bring him back to the Veterinary Clinic. I ended up taking the dog out of clinic. If you do not have time for a animal, don't tell a client they can come in, and then tell them they don't have time. Poor service and unreliable.
Kiki P.
24 Jul 2018
REPORT
Sad to say I am unimpressed. Staff are polite, but the wait times are horrendous and it feels like a cashectomy every time we go in. They are less interested in the welfare of your animal than they ...
Sad to say I am unimpressed. Staff are polite, but the wait times are horrendous and it feels like a cashectomy every time we go in. They are less interested in the welfare of your animal than they are in actively looking for issues they can "treat" so as to run up the biggest bill possible. Docs seem uncertain/not confidant in diagnosis, and cannot answer many question in this regard--most likely because it is a forced diagnosis to start with, and have to keep running to the back to check with others. Feels a lot like buying a car, and almost as expensive. Will not recommend nor return.
Christopher Fairfex
28 Jun 2018
REPORT
By far the worst customer service. The lady who answers the phones is very rude. I recommend looking around before taking your pet here.
Giulio Poletti
6 Jun 2018
REPORT
We'd like to thank Dr. Rowett and Dr. Willlis and the specialist surgeon who works with Greenbank Animal Hospital for the great work they did to remove a large growth on my dog's skin. We are very tha...
We'd like to thank Dr. Rowett and Dr. Willlis and the specialist surgeon who works with Greenbank Animal Hospital for the great work they did to remove a large growth on my dog's skin. We are very thankful for the attention to the details and the professionalism of the entire clinic and the support the doctors provided throughout the ordeal. Our dog is recovering very well and we strongly recommend this clinic to anyone!
Alexandre Fournier
2 May 2018
REPORT
Was a good visit. We appreciated the help that we got and they were able to see our Cat right away.
lana poulson
2 Apr 2018
REPORT
I was going here for quite a number of years with my dog Diva. There are only two doctors I’d recommend Dr Sinclair who was really awesome. Dr Jones was also good except for when my dog got sick and t...
I was going here for quite a number of years with my dog Diva. There are only two doctors I’d recommend Dr Sinclair who was really awesome. Dr Jones was also good except for when my dog got sick and the day he called to tell me she had cancer asked if I’d set the appointment up the day I found out to put her down. Coming from someone who owns a cat didn’t have much in the lines of sympathy and could do with a reality check. One doctor named Dr. Mark Rowett. Totally misdiagnosed my dog didn’t even offer to do a biopsy and told me her mass cell tumour was nothing more then a cyst. They have quite high prices and that’s pretty much it as far as that goes. When I called about getting prices about a new puppy for puppy shots. I was given attitude by one of the ladies who picked up the phone and said their protocol was they couldn’t tell me how much anything was unless they saw my new puppy. Given the fact of the money that they charge and the amount that was dropped in my past dog going there. I would definitely not recommend this place. The in,y doctor there that was legit great was Dr Sinclair, Dr Jones was good but his bed side manners needs a check when it comes to people having to put down their dog. If anything I’d recommend doing Home Hospice and avoid the vets to put down your beloved pooch.
Also No I would not recommend Greenbank Animal Hospital
Cassie Locatelli
27 Mar 2018
REPORT
This animal hospital was always available when our vet was not. Both veterinarians we saw for our dog were amazing and the whole staff was very supportive and caring when we had to put our lovely girl...
This animal hospital was always available when our vet was not. Both veterinarians we saw for our dog were amazing and the whole staff was very supportive and caring when we had to put our lovely girl down. Made the experience as easy as it could be.
Rob Dale
23 Feb 2018
REPORT
This was my first visit and I was very impressed with the professionalism of everyone I met. From the front desk to the doctor who saw my dog, the experience was consistent. Dr. Willis showed compassi...
This was my first visit and I was very impressed with the professionalism of everyone I met. From the front desk to the doctor who saw my dog, the experience was consistent. Dr. Willis showed compassion and care as she treated my older Doberman.
Robert Swan
26 Jan 2018
REPORT
II have two very active, high drive, sport border collies. The care they receive is exceptional. Dr. Shibata is a most dedicated veterinarian. She has demonstrated her superior skills, knowledge and a...
II have two very active, high drive, sport border collies. The care they receive is exceptional. Dr. Shibata is a most dedicated veterinarian. She has demonstrated her superior skills, knowledge and abilities with my many pet health issues over the past 5 years. She takes a personal interest in the dogs and has gone well beyond what I would expect. You can't ask for better care!
Cynthia Y.
18 Sep 2017
REPORT
Kristin Isnor charged us 82$ for less than fifteen minutes of her time. Our dog had severe digestion issues. She gave a medication that treated the symptoms and told us to come back again if the sympt...
Kristin Isnor charged us 82$ for less than fifteen minutes of her time. Our dog had severe digestion issues. She gave a medication that treated the symptoms and told us to come back again if the symptoms returned when the medication was completed, while also trying to sell me probiotics that she indicated might or might not help. Back we went for a return visit at 63$, and Robert Kartes was confident our dog had giradia, and he also tried to sell me the probiotics that might or might not help. Tested for girardia, another dose of the same prescription, no giradia. The receptionist was irritated when I tried to clarify when to call to check in with the vet. A vet returned my call, leaving me a message to come back for more explorative testing. Overall, terrible experience with ridiculous fees and no improvement in our dog's situation.
Rob P
29 Jun 2017
REPORT
Nothing but good things to say about the service and staff at Greenbank Animal Hospital over the last 10 years they have cared for our 2 dogs. Staff are professional, courteous and empathetic. Prices ...
Nothing but good things to say about the service and staff at Greenbank Animal Hospital over the last 10 years they have cared for our 2 dogs. Staff are professional, courteous and empathetic. Prices are reasonable and they have never tried to push extra unessesary costly services.Thanks for the great care you have given Ben and Wally👍
Joy R.
17 Jun 2017
REPORT
We have been using this clinic for 17 years and the service has been top notch.My rottweiler recently had age related lumps removed and we opted for teeth cleaning at the same time. We have had to put...
We have been using this clinic for 17 years and the service has been top notch.My rottweiler recently had age related lumps removed and we opted for teeth cleaning at the same time. We have had to put two of our dogs down since living here, once in an emergency situation, and the staff have always been extremely empathetic. They all do a wonderful job and we are blessed to have them in our neighbourhood.
Holly O.
29 May 2017
REPORT
I really like Greenbank Animal Hospital. They have been our vet each time we live in Ottawa - even when we lived downtown, we would travel to Greenbank with our cat. Now that we once again live in the...
I really like Greenbank Animal Hospital. They have been our vet each time we live in Ottawa - even when we lived downtown, we would travel to Greenbank with our cat. Now that we once again live in the area, we have been taking our cat and dog here for regular check-ups for both. The vets are great: I tend to come in with a slew of questions each time and I am always given great advice, along with my options when it comes to what to buy/pay for and when. Both pets seem pretty happy when they visit the vet too, which is not a common experience!
Matthew Runyon
20 May 2017
REPORT
It is obvious that the staff here cares about the animals that come in. They showed a lot of love, care, and interest in my cat, and the same has been said by acquaintances of mine who have brought th...
It is obvious that the staff here cares about the animals that come in. They showed a lot of love, care, and interest in my cat, and the same has been said by acquaintances of mine who have brought their dogs in. My cat was neutered here and he recovered very quickly. One advisory I would offer is to be careful about what you actually sign on for in terms of treatment for your pet; they tend to offer many extra services that are not essential for your immediate purposes, and this could leave you with a higher-than anticipated-bill.
Traian Georgescu
2 Feb 2017
REPORT
The staff is very friendly, our pugs doctor is great! Good Prices
Lauralee Finnagan
15 Dec 2016
REPORT
When someone calls about an animal in distress your first question should have been "do you have a file with us", don't wait for a person to explain the whole problem and then tell them to go elsewher...
When someone calls about an animal in distress your first question should have been "do you have a file with us", don't wait for a person to explain the whole problem and then tell them to go elsewhere.
Greenbank Animal Hospital
28 Nov 2016
REPORT
Dear Mr. Scrutton,
RE: Your Google review below.
We would like to take this opportunity to address your comments. Our clinic operates with strict policies and procedures for pets on certain types of...
Dear Mr. Scrutton,
RE: Your Google review below.
We would like to take this opportunity to address your comments. Our clinic operates with strict policies and procedures for pets on certain types of medication. This is above all in the interest of the pets health. In your time as a client with us we consistently tailored treatment options for you. Moving forward we wish you all the best in the future.
Michelle Coutts
26 Nov 2016
REPORT
Great place! I've always brought my animals there and am very happy
Jayson Mendoza
19 Nov 2016
REPORT
Very friendly and caring staff. Reasonable pricing. Vets are very good and explain their recommendations like a good doctor to a patient.
Adora Randle
11 Oct 2016
REPORT
Amazing service, very nice staff. Helped me same day as I called, very clean place. My cat loved it there :)
Kathryn Stewart
4 Aug 2016
REPORT
Exam fees are market standard, which is totally reasonable, and I have never had to wait more than 24 hours for an appointment. Dr. Lucie Vander Byl is BY FAR the best veterinarian I have ever trusted...
Exam fees are market standard, which is totally reasonable, and I have never had to wait more than 24 hours for an appointment. Dr. Lucie Vander Byl is BY FAR the best veterinarian I have ever trusted my pets with. She remembered me and my cat after only one visit, calls to personally inform me of any updates or lab results and spends as much time is necessary to answer any questions I ever have. My cat is very nervous at the vet, but Dr. Lucie is amazing with him, I have never seen him so relaxed! I used to have to muzzle him whenever I took him in to the vet, but Dr. Lucie is very gentle and calm, she knows how to get the difficult parts of the exam over before he gets too anxious and stops whenever he is uncomfortable. The receptionist who took my appointment was an absolute delight. Very friendly and helpful.
Cathy Hawkins
7 Jul 2016
REPORT
We recently lost our pet of fifteen years. She was a lovable and loyal family member. At the end we were met with kindness and compassion kept informed and given privacy to say goodbye. even thought w...
We recently lost our pet of fifteen years. She was a lovable and loyal family member. At the end we were met with kindness and compassion kept informed and given privacy to say goodbye. even thought we miss her dearly this compassion has helped us move on .thanks again to all the staff. Kent and Cathy Hawkins CLEO.
Sharon McLoughlin
1 Jun 2016
REPORT
This animal hospital is amazing. All the staff are friendly and very helpful. Our dog loves to come in and get his photo taken and see all the other dogs there. Last weekend he became sick and the doc...
This animal hospital is amazing. All the staff are friendly and very helpful. Our dog loves to come in and get his photo taken and see all the other dogs there. Last weekend he became sick and the doctors still made time to see him even though they were fully booked. Even made a call to me a few days later to check up on him and see how he was doing. Highly recommend to anyone looking for a vet.
Krysta Lloyd McCurdie
9 Dec 2015
REPORT
I have been a client of the Green bank animal hospital for over 15 years! In that 15 + years I have always dealt with Dr Rowet by request! All of the vets are very informative and carry and capable ....
I have been a client of the Green bank animal hospital for over 15 years! In that 15 + years I have always dealt with Dr Rowet by request! All of the vets are very informative and carry and capable ..... But doctor Rowet is absolutely incredible! He has only the animals best interest at heart and NEVER recommends medications or procedures unless absolutely necessary! He has cared for all my animals from day one on all five occasions was there to help but my family members to rest when needed! I recently lost my 13 yr rabbit to old age... Grateful He was able to pass comfortably at home in my arms! I was unable to see Dr Rowet but Shortly after dropping my bunny off at the hospital just before closing Dr Rowet took the time to call me and express his condolences for my loss! His day was over but he cared enough to make that last gesture on his time off! I will always be so grateful to him for the excellent care he gave my animals but also the time he took to to ensure I was aware of my options and did whatever necessary to make us all as comfortable as possible! Dr Rowet you are one in a million and there are no words that will ever explain how grateful I am for you and what do!!!! Krysta In memory of Abby, Bandit, Thumper, Ebony and Zoey
Fawn Radmore
7 Aug 2015
REPORT
If you're looking for a fantastic Animal Hospital for your beloved pet I would highly recommend Greenbank Animal Hospital. The doctors, assistants, and office staff are amazing! If you have an animal ...
If you're looking for a fantastic Animal Hospital for your beloved pet I would highly recommend Greenbank Animal Hospital. The doctors, assistants, and office staff are amazing! If you have an animal who is very nervous I would suggest Dr. VanDer Byl. She is so good with my Husky and my cat who has aggression issues.
Linh Dang
31 Jul 2015
REPORT
Brought my bunny in for a visit today and was very please with the service. The staff are very nice and helpful. Dr. Rowett was informative and patient in explaining things. He did not recommend nor e...
Brought my bunny in for a visit today and was very please with the service. The staff are very nice and helpful. Dr. Rowett was informative and patient in explaining things. He did not recommend nor enforce unnecessary blood works.
Janice Cassell-Ballinger
11 May 2015
REPORT
As a first time dog owner, and knowing nothing...Greenbank Animal Hospital is the place to go! We had Dr. Lucie and she took her time to explain everything there was to know about what my pet needs an...
As a first time dog owner, and knowing nothing...Greenbank Animal Hospital is the place to go! We had Dr. Lucie and she took her time to explain everything there was to know about what my pet needs and should have, to look after him. She put my mind at ease about a lot of things and she really took her time examining my dog. She gave a lot of helpful advice and made sure we left feeling confident. The front desk staff were also amazing and kind. I would highly recommend Greenbank!
Tracy Cockburn Trim
23 Jan 2014
REPORT
We had to put our beloved cat Mack to sleep this afternoon. Dr. Lucie was kind, compassionate, caring and so gentle and sensitive in her dealings with us, and helped to put us at ease as we bid farew...
We had to put our beloved cat Mack to sleep this afternoon. Dr. Lucie was kind, compassionate, caring and so gentle and sensitive in her dealings with us, and helped to put us at ease as we bid farewell to our darling boy today. Thank you Greenbank Animal Hospital. We will - of course - continue to bring our remaining cat Mabel and our dog Emma to you for expert care.
Brian B.
18 Sep 2012
REPORT
Took our family dog here for years and our beagle Robin was treated well. We had to put our beloved dog down almost two weeks ago and the veterinarian was the most unsympathetic person I had ever seen...
Took our family dog here for years and our beagle Robin was treated well. We had to put our beloved dog down almost two weeks ago and the veterinarian was the most unsympathetic person I had ever seen. It was a horrendous experience and will not be bringing our new pup to this place.
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+1 613-825-2902
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:30AM-14:30PM
Popular Hours
6a
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Greenbank Animal Hospital
Barrhaven, Ontario
General Info
Greenbank Animal Hospital operates from Barrhaven and stands as a well-known entity among local pet enthusiasts who seek veterinary assistance. Pet owners from adjacent communities benefit from dependable veterinary services due to the clinic’s strategic position in Ontario. The range of services offered can encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations based on individual cases. Greenbank Animal Hospital establishes a serene organized environment which effectively reduces stress levels for both pets and their owners. Throughout Barrhaven the veterinary group manages an extensive range of medical requirements which includes dermatological conditions alongside dental problems and mobility issues. The clinic demonstrates proficiency in handling urgent medical conditions such as infections and digestive changes despite the prevalence of wellness visits and preventive plans. The residents of Ontario frequently turn to Greenbank Animal Hospital for assistance when faced with challenging diagnoses and the management of their senior pets' chronic conditions. Visitors frequently comment on the clinic’s communication style because it presents information in a straightforward and compassionate manner that remains easily comprehensible. This enables pet owners to maintain a sense of assurance regarding the choices they implement for their animals. Numerous clients maintain their patronage across many years by referencing the dependable service combined with their developed trust through prolonged interactions. The staff's expertise in both fundamental and intricate veterinary subjects positions them effectively to assist with long-term care guidance. The expansion of Greenbank Animal Hospital persists as pet owners increasingly settle in the Barrhaven region or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible pet ownership alongside vigilant animal care. Ontario continues to be a dependable option for individuals looking for established veterinary practices that deliver both standard care and emergency services. The inhabitants of Barrhaven along with those from adjacent Ontario regions frequently value the proximity of Greenbank Animal Hospital. The necessity for clear compassionate and consistent veterinary service remains ever-present among both new pet owners seeking advice and longtime clients managing special conditions. Such practices serve to complete the vital community function.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-14:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Deworming
Euthanasia
Microchipping
Surgery
Reviews
Barry Silmser
25 Nov 2020
Greenbank Animal Hospital was very helpful today when I discovered a badly injured rabbit in our back yard. I have no idea how it got injured. The poor animal was suffering and unable to move. It was ...
Greenbank Animal Hospital was very helpful today when I discovered a badly injured rabbit in our back yard. I have no idea how it got injured. The poor animal was suffering and unable to move. It was very stressful to watch this rabbit struggling and apparently dying slowly. I called Greenbank hospital and they told me to bring the rabbit to them and they would take care of it. I was able to get the injured rabbit into a box and took it there. They immediately accepted it and took responsibility for it. They would accept no money from me for doing this. I have taken our pets to this veterinary hospital for decades and have always found them to be caring and helpful. On this occasion they were exemplary and compassionate community citizens.
Ashley D.
24 Jul 2020
My dog had an emergency today as he was in breathing distress, it seemed something was stuck in the nose/mouth area. I called immediately to see if they could take me in. They could, so we brought hi...
My dog had an emergency today as he was in breathing distress, it seemed something was stuck in the nose/mouth area. I called immediately to see if they could take me in. They could, so we brought him in, 2 minutes later they informed me he was stable and breathing but to have him stay there till 7, to get checked out by a Vet. I asked if I could take him home just in case he becomes better and then bring him to appointment at 7 if symptoms worsened. Apparently that was not allowed and one of the Vets informed me in a rude manner, they do not have TIME and they're FULLY BOOKED, if you take the dog HOME. Dr. Paige Willis (Silver haired vet, with glasses). Tell how this makes sense? Are they that money hungry they rather charge me for an appointment if my dog were to become better? There was no reason I couldn't take him home and bring him back to the Veterinary Clinic. I ended up taking the dog out of clinic. If you do not have time for a animal, don't tell a client they can come in, and then tell them they don't have time. Poor service and unreliable.
Kiki P.
24 Jul 2018
Sad to say I am unimpressed. Staff are polite, but the wait times are horrendous and it feels like a cashectomy every time we go in. They are less interested in the welfare of your animal than they ...
Sad to say I am unimpressed. Staff are polite, but the wait times are horrendous and it feels like a cashectomy every time we go in. They are less interested in the welfare of your animal than they are in actively looking for issues they can "treat" so as to run up the biggest bill possible. Docs seem uncertain/not confidant in diagnosis, and cannot answer many question in this regard--most likely because it is a forced diagnosis to start with, and have to keep running to the back to check with others. Feels a lot like buying a car, and almost as expensive. Will not recommend nor return.
Christopher Fairfex
28 Jun 2018
By far the worst customer service. The lady who answers the phones is very rude. I recommend looking around before taking your pet here.
Giulio Poletti
6 Jun 2018
We'd like to thank Dr. Rowett and Dr. Willlis and the specialist surgeon who works with Greenbank Animal Hospital for the great work they did to remove a large growth on my dog's skin. We are very tha...
We'd like to thank Dr. Rowett and Dr. Willlis and the specialist surgeon who works with Greenbank Animal Hospital for the great work they did to remove a large growth on my dog's skin. We are very thankful for the attention to the details and the professionalism of the entire clinic and the support the doctors provided throughout the ordeal. Our dog is recovering very well and we strongly recommend this clinic to anyone!
Alexandre Fournier
2 May 2018
Was a good visit. We appreciated the help that we got and they were able to see our Cat right away.
lana poulson
2 Apr 2018
I was going here for quite a number of years with my dog Diva. There are only two doctors I’d recommend Dr Sinclair who was really awesome. Dr Jones was also good except for when my dog got sick and t...
I was going here for quite a number of years with my dog Diva. There are only two doctors I’d recommend Dr Sinclair who was really awesome. Dr Jones was also good except for when my dog got sick and the day he called to tell me she had cancer asked if I’d set the appointment up the day I found out to put her down. Coming from someone who owns a cat didn’t have much in the lines of sympathy and could do with a reality check. One doctor named Dr. Mark Rowett. Totally misdiagnosed my dog didn’t even offer to do a biopsy and told me her mass cell tumour was nothing more then a cyst. They have quite high prices and that’s pretty much it as far as that goes. When I called about getting prices about a new puppy for puppy shots. I was given attitude by one of the ladies who picked up the phone and said their protocol was they couldn’t tell me how much anything was unless they saw my new puppy. Given the fact of the money that they charge and the amount that was dropped in my past dog going there. I would definitely not recommend this place. The in,y doctor there that was legit great was Dr Sinclair, Dr Jones was good but his bed side manners needs a check when it comes to people having to put down their dog. If anything I’d recommend doing Home Hospice and avoid the vets to put down your beloved pooch.
Also No I would not recommend Greenbank Animal Hospital
Cassie Locatelli
27 Mar 2018
This animal hospital was always available when our vet was not. Both veterinarians we saw for our dog were amazing and the whole staff was very supportive and caring when we had to put our lovely girl...
This animal hospital was always available when our vet was not. Both veterinarians we saw for our dog were amazing and the whole staff was very supportive and caring when we had to put our lovely girl down. Made the experience as easy as it could be.
Rob Dale
23 Feb 2018
This was my first visit and I was very impressed with the professionalism of everyone I met. From the front desk to the doctor who saw my dog, the experience was consistent. Dr. Willis showed compassi...
This was my first visit and I was very impressed with the professionalism of everyone I met. From the front desk to the doctor who saw my dog, the experience was consistent. Dr. Willis showed compassion and care as she treated my older Doberman.
Robert Swan
26 Jan 2018
II have two very active, high drive, sport border collies. The care they receive is exceptional. Dr. Shibata is a most dedicated veterinarian. She has demonstrated her superior skills, knowledge and a...
II have two very active, high drive, sport border collies. The care they receive is exceptional. Dr. Shibata is a most dedicated veterinarian. She has demonstrated her superior skills, knowledge and abilities with my many pet health issues over the past 5 years. She takes a personal interest in the dogs and has gone well beyond what I would expect. You can't ask for better care!
Cynthia Y.
18 Sep 2017
Kristin Isnor charged us 82$ for less than fifteen minutes of her time. Our dog had severe digestion issues. She gave a medication that treated the symptoms and told us to come back again if the sympt...
Kristin Isnor charged us 82$ for less than fifteen minutes of her time. Our dog had severe digestion issues. She gave a medication that treated the symptoms and told us to come back again if the symptoms returned when the medication was completed, while also trying to sell me probiotics that she indicated might or might not help. Back we went for a return visit at 63$, and Robert Kartes was confident our dog had giradia, and he also tried to sell me the probiotics that might or might not help. Tested for girardia, another dose of the same prescription, no giradia. The receptionist was irritated when I tried to clarify when to call to check in with the vet. A vet returned my call, leaving me a message to come back for more explorative testing. Overall, terrible experience with ridiculous fees and no improvement in our dog's situation.
Rob P
29 Jun 2017
Nothing but good things to say about the service and staff at Greenbank Animal Hospital over the last 10 years they have cared for our 2 dogs. Staff are professional, courteous and empathetic. Prices ...
Nothing but good things to say about the service and staff at Greenbank Animal Hospital over the last 10 years they have cared for our 2 dogs. Staff are professional, courteous and empathetic. Prices are reasonable and they have never tried to push extra unessesary costly services.Thanks for the great care you have given Ben and Wally👍
Joy R.
17 Jun 2017
We have been using this clinic for 17 years and the service has been top notch.My rottweiler recently had age related lumps removed and we opted for teeth cleaning at the same time. We have had to put...
We have been using this clinic for 17 years and the service has been top notch.My rottweiler recently had age related lumps removed and we opted for teeth cleaning at the same time. We have had to put two of our dogs down since living here, once in an emergency situation, and the staff have always been extremely empathetic. They all do a wonderful job and we are blessed to have them in our neighbourhood.
Holly O.
29 May 2017
I really like Greenbank Animal Hospital. They have been our vet each time we live in Ottawa - even when we lived downtown, we would travel to Greenbank with our cat. Now that we once again live in the...
I really like Greenbank Animal Hospital. They have been our vet each time we live in Ottawa - even when we lived downtown, we would travel to Greenbank with our cat. Now that we once again live in the area, we have been taking our cat and dog here for regular check-ups for both. The vets are great: I tend to come in with a slew of questions each time and I am always given great advice, along with my options when it comes to what to buy/pay for and when. Both pets seem pretty happy when they visit the vet too, which is not a common experience!
Matthew Runyon
20 May 2017
It is obvious that the staff here cares about the animals that come in. They showed a lot of love, care, and interest in my cat, and the same has been said by acquaintances of mine who have brought th...
It is obvious that the staff here cares about the animals that come in. They showed a lot of love, care, and interest in my cat, and the same has been said by acquaintances of mine who have brought their dogs in. My cat was neutered here and he recovered very quickly. One advisory I would offer is to be careful about what you actually sign on for in terms of treatment for your pet; they tend to offer many extra services that are not essential for your immediate purposes, and this could leave you with a higher-than anticipated-bill.
Traian Georgescu
2 Feb 2017
The staff is very friendly, our pugs doctor is great! Good Prices
Lauralee Finnagan
15 Dec 2016
When someone calls about an animal in distress your first question should have been "do you have a file with us", don't wait for a person to explain the whole problem and then tell them to go elsewher...
When someone calls about an animal in distress your first question should have been "do you have a file with us", don't wait for a person to explain the whole problem and then tell them to go elsewhere.
Greenbank Animal Hospital
28 Nov 2016
Dear Mr. Scrutton,
RE: Your Google review below.
We would like to take this opportunity to address your comments. Our clinic operates with strict policies and procedures for pets on certain types of...
Dear Mr. Scrutton,
RE: Your Google review below.
We would like to take this opportunity to address your comments. Our clinic operates with strict policies and procedures for pets on certain types of medication. This is above all in the interest of the pets health. In your time as a client with us we consistently tailored treatment options for you. Moving forward we wish you all the best in the future.
Michelle Coutts
26 Nov 2016
Great place! I've always brought my animals there and am very happy
Jayson Mendoza
19 Nov 2016
Very friendly and caring staff. Reasonable pricing. Vets are very good and explain their recommendations like a good doctor to a patient.
Adora Randle
11 Oct 2016
Amazing service, very nice staff. Helped me same day as I called, very clean place. My cat loved it there :)
Kathryn Stewart
4 Aug 2016
Exam fees are market standard, which is totally reasonable, and I have never had to wait more than 24 hours for an appointment. Dr. Lucie Vander Byl is BY FAR the best veterinarian I have ever trusted...
Exam fees are market standard, which is totally reasonable, and I have never had to wait more than 24 hours for an appointment. Dr. Lucie Vander Byl is BY FAR the best veterinarian I have ever trusted my pets with. She remembered me and my cat after only one visit, calls to personally inform me of any updates or lab results and spends as much time is necessary to answer any questions I ever have. My cat is very nervous at the vet, but Dr. Lucie is amazing with him, I have never seen him so relaxed! I used to have to muzzle him whenever I took him in to the vet, but Dr. Lucie is very gentle and calm, she knows how to get the difficult parts of the exam over before he gets too anxious and stops whenever he is uncomfortable. The receptionist who took my appointment was an absolute delight. Very friendly and helpful.
Cathy Hawkins
7 Jul 2016
We recently lost our pet of fifteen years. She was a lovable and loyal family member. At the end we were met with kindness and compassion kept informed and given privacy to say goodbye. even thought w...
We recently lost our pet of fifteen years. She was a lovable and loyal family member. At the end we were met with kindness and compassion kept informed and given privacy to say goodbye. even thought we miss her dearly this compassion has helped us move on .thanks again to all the staff. Kent and Cathy Hawkins CLEO.
Sharon McLoughlin
1 Jun 2016
This animal hospital is amazing. All the staff are friendly and very helpful. Our dog loves to come in and get his photo taken and see all the other dogs there. Last weekend he became sick and the doc...
This animal hospital is amazing. All the staff are friendly and very helpful. Our dog loves to come in and get his photo taken and see all the other dogs there. Last weekend he became sick and the doctors still made time to see him even though they were fully booked. Even made a call to me a few days later to check up on him and see how he was doing. Highly recommend to anyone looking for a vet.
Krysta Lloyd McCurdie
9 Dec 2015
I have been a client of the Green bank animal hospital for over 15 years! In that 15 + years I have always dealt with Dr Rowet by request! All of the vets are very informative and carry and capable ....
I have been a client of the Green bank animal hospital for over 15 years! In that 15 + years I have always dealt with Dr Rowet by request! All of the vets are very informative and carry and capable ..... But doctor Rowet is absolutely incredible! He has only the animals best interest at heart and NEVER recommends medications or procedures unless absolutely necessary! He has cared for all my animals from day one on all five occasions was there to help but my family members to rest when needed! I recently lost my 13 yr rabbit to old age... Grateful He was able to pass comfortably at home in my arms! I was unable to see Dr Rowet but Shortly after dropping my bunny off at the hospital just before closing Dr Rowet took the time to call me and express his condolences for my loss! His day was over but he cared enough to make that last gesture on his time off! I will always be so grateful to him for the excellent care he gave my animals but also the time he took to to ensure I was aware of my options and did whatever necessary to make us all as comfortable as possible! Dr Rowet you are one in a million and there are no words that will ever explain how grateful I am for you and what do!!!! Krysta In memory of Abby, Bandit, Thumper, Ebony and Zoey
Fawn Radmore
7 Aug 2015
If you're looking for a fantastic Animal Hospital for your beloved pet I would highly recommend Greenbank Animal Hospital. The doctors, assistants, and office staff are amazing! If you have an animal ...
If you're looking for a fantastic Animal Hospital for your beloved pet I would highly recommend Greenbank Animal Hospital. The doctors, assistants, and office staff are amazing! If you have an animal who is very nervous I would suggest Dr. VanDer Byl. She is so good with my Husky and my cat who has aggression issues.
Linh Dang
31 Jul 2015
Brought my bunny in for a visit today and was very please with the service. The staff are very nice and helpful. Dr. Rowett was informative and patient in explaining things. He did not recommend nor e...
Brought my bunny in for a visit today and was very please with the service. The staff are very nice and helpful. Dr. Rowett was informative and patient in explaining things. He did not recommend nor enforce unnecessary blood works.
Janice Cassell-Ballinger
11 May 2015
As a first time dog owner, and knowing nothing...Greenbank Animal Hospital is the place to go! We had Dr. Lucie and she took her time to explain everything there was to know about what my pet needs an...
As a first time dog owner, and knowing nothing...Greenbank Animal Hospital is the place to go! We had Dr. Lucie and she took her time to explain everything there was to know about what my pet needs and should have, to look after him. She put my mind at ease about a lot of things and she really took her time examining my dog. She gave a lot of helpful advice and made sure we left feeling confident. The front desk staff were also amazing and kind. I would highly recommend Greenbank!
Tracy Cockburn Trim
23 Jan 2014
We had to put our beloved cat Mack to sleep this afternoon. Dr. Lucie was kind, compassionate, caring and so gentle and sensitive in her dealings with us, and helped to put us at ease as we bid farew...
We had to put our beloved cat Mack to sleep this afternoon. Dr. Lucie was kind, compassionate, caring and so gentle and sensitive in her dealings with us, and helped to put us at ease as we bid farewell to our darling boy today. Thank you Greenbank Animal Hospital. We will - of course - continue to bring our remaining cat Mabel and our dog Emma to you for expert care.
Brian B.
18 Sep 2012
Took our family dog here for years and our beagle Robin was treated well. We had to put our beloved dog down almost two weeks ago and the veterinarian was the most unsympathetic person I had ever seen...
Took our family dog here for years and our beagle Robin was treated well. We had to put our beloved dog down almost two weeks ago and the veterinarian was the most unsympathetic person I had ever seen. It was a horrendous experience and will not be bringing our new pup to this place.
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