Misdiagnosed my dog completely. Did not take the time to listen to what I had to say or what his symptoms were. The vet told us he had an eye infection, we later rushed him to another vet when he was unresponsive to find out he had eaten something poisonous. We had called east barrie and they told us they didn't have time to see him again, even though it was an emergency. The vet at Huronia said he did not have an eye infection, and they worked with us for 3 hours to help our pup. Huronia vet said the vet at east barrie clearly in their opinion should have never diagnosed him with an eye infection as his eyes were not even red. The rolling back indicated something serious. I asked for a refund and they refused. I asked to return the medication they had given me as I'm not going to treat my dog for something he doesn't have and they refused. In my opinion they do not care about the animals. Read Less

I will never bring my dog here again. I explained the symptoms , my dogs eyes rolling back, he was shaking, very lethargic, and they diagnosed him with an eye infection. I paid $140 for the visit. I drove 2 hours home only to have my dog start to convulse and become unresponsive. I called the vet back immediately and they said they didn't have time to see him even though it was life threatening and to take him elsewhere. In my opinion the entire visit to the animal hospital the vet didn't listen to me or the symptoms I was describing that my dog had. I took him to Huronia Veterinary Clinic and thank goodness for their amazing team of people who truly care. The vet their said there was no sign of any eye infection AT ALL, and he had actually eaten a poisonous plant. They spent hours helping it clear my dogs system and making sure no permanent damage was caused. I later emailed the East Barrie Vet requesting to be refunded as their misdiagnosis almost killed my dog, and i had to pay $140 for medication he doesn't need, and an examination in which they completely missed his condition. They refused. I tried to tell them I needed a refund as I had to spend money on actually fixing what was wrong with him instead of an infection that wasn't even there, I wouldn't have asked for the refund if they had taken us in right away and tried to fix their mistake, but I believe they couldn't have cared less about my dog. Will not recommend and would never return. Read Less

I brought my dog here as I was refered by a family friend. She had to get a surgery done. The surgery went well, both veterinarian's seemed to have good knowledge and explained things to me properly. I would definitely recommend this vetRead Less

If you're looking for a vet that you can feel comfortable bringing your loved ones to I would recommend them highly. We had to put down our dog this past year and how someone handles likely the most sensitive and difficult conversation says a lot about how they conduct their business. They treated us with dignity and respect and I really appreciated the level of care. Thank you again.Read Less

I've been going to this vet to this for a very long time for my Dog Chase who has had so many accidents, 13 stitches in the back of his throat due to catching a stick, torn claws from running, injured knee and kennel cough which I thought maybe he injured his throat again the vet told me let's rule out kennel cough first before we go any further, which he was right and saved me so much money. The father and Son are very intelligent, always know what injury and healing time for my dog!! Plus very friendly and shows lots of compassion!! Read Less

My girlfriend and I took our dog here today. We were very satisfied with the overall experience!! The staff was very welcoming and friendly and the Dr. Was very helpful and informative. We will definitely be taking our lulu here again!! Read Less

Over the years I've found it hard to find a vet that was reasonably priced, most places charge you over $200 just to walk in the door. So when I found this place, I was surprised, you can get out the door for under $200. That changed on my second visit, $200 for an x-ray that cost them $20, CASH GRAB!, I found out later that the x-rays were really not needed. They then try and push there "special" and "expensive" food on you, saying if I don't get their pet food, the problem will come back, bull s**t!! They just want you to buy from them. It's too bad, I have several pet's but I won't be going back to them! Read Less

I needed a place that would show compassion for not only for the pets but also for the client , a place that actually places both first . I called Barrie east their price was a needed surprise.an appointment was set up for the following am for my Shiloh , my dear pet passed away early in the am surrounded by those who loved her I am thank I requested clipping of her fur they obliged . and this clinic is the first one that informed me that my beloved pets ashes would be placed with others in a special area dedicated to these pets in a pet cemetery . the staff were helpful informative and listened a rare trait . the staff and the doctors I have heard go the extra mile . thank you Barrie East for making this time of loss easier . truly first impressions make or break it whether clients choose a vet or not as my first impression of Barrie East Animal Hospital , I would recommend them and look too bringing my other pets . in saying this the only way places such this clinic stay around is to have clients who also show understanding and appreciation to them by keeping communication open regarding fees and accounts , ask questions before treatments , know the cost and work out payments if it is a much needed procedure and pay on time , communicate problems .. that way they know they matter as much as they care about you and your beloved pet. this is a great hospital what makes it work is the people . with out good people we as pet owners and our pets suffer. and as a Pet owner good people and care is hard to find . take careRead Less