I have been with Fletcher's Creek for a few years now and have always received top notch service. You never feel rushed at your appointments and they give you lots of time to explain any issues you a... Read More
I have been with Fletcher's Creek for a few years now and have always received top notch service. You never feel rushed at your appointments and they give you lots of time to explain any issues you are having with your pet, which shows they truly care for their well-being. Just recently we were having difficulty figuring out why one of our cats was so sick, and in the end we found out he needed emergency surgery due to a blockage in his intestine. After a long day of work, Dr. Rice and her team performed this successful surgery at 9pm at night!!! Most vets could easily just say, "ok we'll do surgery in the morning", but no...this amazing team pulled together to save my kitty! They even stay overnight to monitor - please note this is not a 24 hour emergency animal hospital so the fact that they stayed was amazing. When you call to find out how your pet is doing if they are being hospitalized, they answer right away, and the Dr. will get back to you super quickly (within the hour or so). I've experienced some vets where I call to speak with a Dr. and the receptionist will just say, "ok they'll call you back when they are free" and won't call me until sometimes the day after....in my opinion, I find that unacceptable. Dr. Rice and her team will even call you to find out how your pet is doing at home after being hospitalized. This is just a whole other level of care and respect for pets and their owners/families, and of course, they are super professional and experienced, and their rates are average, so it's a win-win (great service for a great price!) I am very happy with the service and will continue to see them as long as I need to! I HIGHLY reccommend this veternarian to anyone! Read Less