The Brockville Animal Hospital was founded in July 1979. The clinic was relocated to our current location in 1987. As a team, we focus on providing the most current medical care & surgical techniques for your cats and dogs. Our goal is to provide exceptional veterinary medical care to our patients. Our staff regularly attend continuing education programs to provide your pets with the most up to date medicine. We have a team of friendly and caring staff who strive to exceed your expectations at each and every visit.
Reviews
Holden Primeau
24 Jun 2018
REPORT
I go here on a frequent basis with all four of my animals two cats and two dogs. They are excellent with each animal with the ability to adapt to each pets unique personalities. Would recommend any of... Read More
I go here on a frequent basis with all four of my animals two cats and two dogs. They are excellent with each animal with the ability to adapt to each pets unique personalities. Would recommend any of the Doctors here. Read Less
Susan Joyce
14 Jun 2018
REPORT
Great staff who are knowlegeable and are there for your pet in an emergency.
Meaghan Mackenzie
9 Jun 2018
REPORT
We drive from Montreal to Brockville for our appointments. We have had the best service ever! We dont have to wait and are helped at our appointment time. They dont pressure you to over vaccinate or o... Read More
We drive from Montreal to Brockville for our appointments. We have had the best service ever! We dont have to wait and are helped at our appointment time. They dont pressure you to over vaccinate or over medicate. The vet seems to care about the pets more than the profits. They also suggested natural medicines for pain and stiffness in my older dog which doesnt bring a dime to their facility. They also sent us a lovely letter when our dog passed away suddenly. Couldn't recommend them more! Read Less
Maureen Fenlong
26 Mar 2018
REPORT
Excellent care of Fletcher. Very caring and compassionate people.
Alyssa Day
6 Mar 2018
REPORT
Was a sad time when we were there but the staff is amazing, and they have emergency after hour service , which we needed, and greatly appreciated!
Andrew Levesque
29 Jan 2018
REPORT
My wife and I absolutely love this care facility. They are kind, thoughtful and obviously enjoy their line of work. They have treated our animals extremely well and are always open to questions and co... Read More
My wife and I absolutely love this care facility. They are kind, thoughtful and obviously enjoy their line of work. They have treated our animals extremely well and are always open to questions and concerns. Plus with their new app now open, you can actually receive money back after spending an amount with them. If you have a pet, take them here. Read Less
France Charbonneau
19 Jan 2018
REPORT
Where do I start!!! Wow !! What a seamless process . From the minute I called to inquire about getting our kitty cooper neutered I was thrilled . I knew right then ; we were in good hands. The lady ... Read More
Where do I start!!! Wow !! What a seamless process . From the minute I called to inquire about getting our kitty cooper neutered I was thrilled . I knew right then ; we were in good hands. The lady who took the appointment ( Kim I think) was so pleasant and explained to me everything we needed to know. She was informative and did not pressure us into anything ; but gave us the option ( micro chipping and additional blood work). I really appreciated this! She was so pleasent to talk to. Dropped cooper off at 8:30 and he was out of there late afternoon. They sent us home with a recovery info letter, and explained how he did through the surgery ! They treat your animal like it's one of their own. If your still undecided what vet to choose; I hope my review helps you decide. For the record; we live in Ottawa. After searching for vets around here, nothing compared to the experience we just received at this vet. Thank you brockville animal hospital such amazing service. Definitely worth the drive ! Read Less
Matt Cybulski
5 Jan 2018
REPORT
With the addition of a new member to our family, our feline friend soon needed a little basic surgery to make him sterile. Being new to the area I called around to see who offers what services and at... Read More
With the addition of a new member to our family, our feline friend soon needed a little basic surgery to make him sterile. Being new to the area I called around to see who offers what services and at what prices.
My first and my last call was to Brockville Animal Hospital and wait until you hear what happened next. (who says I can’t have a teaser in my review?)
The quote given to me by Brockville Animal Hospital was in line with other veterinary hospitals, but this is where the similarities end.
They didn’t try and push unnecessary services, nor did they try and upsell at every turn. This was a surprise compared to other veterinary hospitals, some of which required multiple visits. Say again? Multiple visits for what in my eyes is a routine procedure? The kitty is getting neutered, not having open heart surgery. It’s akin to getting an oil change, but to do that the dealer needs to wash your car, and rotate your tires. Nonsense. There was none of that here.
So, after calling around even as far as Kingston, eventually my last call was to Brockville Animal Hospital to book the appointment.
The hospital was easy to find and the staff was very friendly. They explained the steps before the surgery and kept me informed on the progress, even sending a quick message to say the kitty was recovering well (with a picture).
While the kitty was there they did notice ear mites and suggested treatment. I was allowed to research the medication they recommended and they were very transparent throughout the entire process.
They followed up on the recovery the next day, but I was unable to take the call so they left a message and followed through with a secondary call to make sure everything was well.
A month later and they called to remind me that another dose of medication is due soon, and again because I was unavailable to take the call they left a message and followed up a couple of days later when they still haven’t heard back from me (can’t remember why, but it was a super hectic week for me with the holidays upon us).
Kudos to Brockville Animal Hospital.
They did everything right and we had a great experience (I asked the cat, he said “mreowr”).
Would highly recommend Brockville Animal Hospital and will definitely be returning there for future needs, as they arise.
Thank you! Read Less
Liz Rogers
8 Apr 2017
REPORT
Lovely staff who will care for your pet. Great experience everytime we visit
Tanya Lake
24 Feb 2017
REPORT
Friendly staff as soon as you walk in the door. Excellent and knowledgeable.
Denise Holder
25 Jan 2017
REPORT
Thank you watch over Smoke last night and for doing her Spayed today not sure if she ate or drank anything be home she been in my room and i kept my 4 year old out of the room
Kali MacMillan
11 Jan 2017
REPORT
just had an appointment with our puppy Zelda. the staff was friendly, knowledgeable and helpful! Zelda can't wait to go back and see her new friends.
Jane E. Perrone-Webb
5 Jan 2017
REPORT
Wonderful people who care so much and love all the animals no matter what size.
Gareth Bettany
17 Dec 2016
REPORT
They fix pets.
Karen Coville
21 Oct 2016
REPORT
Each and every one of my visits to the Brockville Animal Hospital has been amazing. I am blown away by the staff who go over and above with their service. How they care for my pets is beyond the call ... Read More
Each and every one of my visits to the Brockville Animal Hospital has been amazing. I am blown away by the staff who go over and above with their service. How they care for my pets is beyond the call of duty -- they're so compassionate, loving, gentle, flexible, professional....and I can just keep going on. I also love how they're incredibly client-focused. I am always given options and recommendations, and I am supported with my decisions. I would like to spotlight Dr. Pegrum on her extraordinary care for my baby Cadbury (he's a bunny). Not only is she intensively thorough with his examinations and care, but she is the greatest for follow-up calls. She is beyond accommodating to our needs, and I am so grateful for her. Thank you to you all! You are a group of very special people, and you do a fantastic job. Read Less
Amanda Campbell
29 Sep 2016
REPORT
They've been amazing with our two dogs! Even show love for Max who barks at them all usually.
joshua
22 Sep 2016
REPORT
Called in about two cats needing shots. Informed that I only have $150 a month extra that I can spend on this. Was given no prices and no options other then to apply for a "Medicard" credit card and h... Read More
Called in about two cats needing shots. Informed that I only have $150 a month extra that I can spend on this. Was given no prices and no options other then to apply for a "Medicard" credit card and have them pay it.
I do not know if the issue was that I do not make enough additional funds each month to be allowed into the location or if this is just a push for the credit card. Horrible experience. Read Less
Sarah Cove
10 Aug 2016
REPORT
thank for take care of our cat and you guys are nice thanks again
Courtney Smellink
29 Jun 2016
REPORT
We had to say goodbye to our cat Jesse today, the staff here made a hard day much..much easier. Your kindness and compassion helped me feel much better about being there, and having to leave him behin... Read More
We had to say goodbye to our cat Jesse today, the staff here made a hard day much..much easier. Your kindness and compassion helped me feel much better about being there, and having to leave him behind. Thank you so much. Read Less
randy fenn
8 Mar 2016
REPORT
I'm an over the road truck driver that has two dachunds with me when I needed some help for an emergency one day they went above and beyond to help us out now I take my boys there all the time
Brenda Cowan
6 Jan 2016
REPORT
Amazing staff, amazing Vets !!!!!!
Rod Holmstrom
1 Sep 2015
REPORT
We are still mourning the passing of our beloved Simon. He passed with the loving assistance of the wonderful people at the Brockville animal Hospital. Throughout the years of his life, Simon enjoyed... Read More
We are still mourning the passing of our beloved Simon. He passed with the loving assistance of the wonderful people at the Brockville animal Hospital. Throughout the years of his life, Simon enjoyed going to see all of the kind, caring folks at the vets, indeed, he would start to get excited when he realised that that was where he was going that day.When we realised that the cancer was not going to let him continue, the good doctor helped us see Simon to the end in a kind and gentle way, for which we are ever grateful. We would recommend these folks to anyone's loved furbabies... Read Less
Joanne Broadbent Slate
1 Jul 2014
REPORT
Thank you for your kindness on Saturday with our boy Tyson. You are a great place and take good care of our furry babies no matter what the problem. Thanks again.
Wayne McArthhur
7 Mar 2014
REPORT
Very caring staff. Your pets health care is there number one concern.
The Brockville Animal Hospital was founded in July 1979. The clinic was relocated to our current location in 1987. As a team, we focus on providing the most current medical care & surgical techniques for your cats and dogs. Our goal is to provide exceptional veterinary medical care to our patients. Our staff regularly attend continuing education programs to provide your pets with the most up to date medicine. We have a team of friendly and caring staff who strive to exceed your expectations at each and every visit.
I go here on a frequent basis with all four of my animals two cats and two dogs. They are excellent with each animal with the ability to adapt to each pets unique personalities. Would recommend any of... Read More
I go here on a frequent basis with all four of my animals two cats and two dogs. They are excellent with each animal with the ability to adapt to each pets unique personalities. Would recommend any of the Doctors here. Read Less
Susan Joyce
14 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Great staff who are knowlegeable and are there for your pet in an emergency.
Meaghan Mackenzie
9 Jun 2018
REPORT
☆☆☆☆☆
REPORT
We drive from Montreal to Brockville for our appointments. We have had the best service ever! We dont have to wait and are helped at our appointment time. They dont pressure you to over vaccinate or o... Read More
We drive from Montreal to Brockville for our appointments. We have had the best service ever! We dont have to wait and are helped at our appointment time. They dont pressure you to over vaccinate or over medicate. The vet seems to care about the pets more than the profits. They also suggested natural medicines for pain and stiffness in my older dog which doesnt bring a dime to their facility. They also sent us a lovely letter when our dog passed away suddenly. Couldn't recommend them more! Read Less
Maureen Fenlong
26 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Excellent care of Fletcher. Very caring and compassionate people.
Alyssa Day
6 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Was a sad time when we were there but the staff is amazing, and they have emergency after hour service , which we needed, and greatly appreciated!
Andrew Levesque
29 Jan 2018
REPORT
☆☆☆☆☆
REPORT
My wife and I absolutely love this care facility. They are kind, thoughtful and obviously enjoy their line of work. They have treated our animals extremely well and are always open to questions and co... Read More
My wife and I absolutely love this care facility. They are kind, thoughtful and obviously enjoy their line of work. They have treated our animals extremely well and are always open to questions and concerns. Plus with their new app now open, you can actually receive money back after spending an amount with them. If you have a pet, take them here. Read Less
France Charbonneau
19 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Where do I start!!! Wow !! What a seamless process . From the minute I called to inquire about getting our kitty cooper neutered I was thrilled . I knew right then ; we were in good hands. The lady ... Read More
Where do I start!!! Wow !! What a seamless process . From the minute I called to inquire about getting our kitty cooper neutered I was thrilled . I knew right then ; we were in good hands. The lady who took the appointment ( Kim I think) was so pleasant and explained to me everything we needed to know. She was informative and did not pressure us into anything ; but gave us the option ( micro chipping and additional blood work). I really appreciated this! She was so pleasent to talk to. Dropped cooper off at 8:30 and he was out of there late afternoon. They sent us home with a recovery info letter, and explained how he did through the surgery ! They treat your animal like it's one of their own. If your still undecided what vet to choose; I hope my review helps you decide. For the record; we live in Ottawa. After searching for vets around here, nothing compared to the experience we just received at this vet. Thank you brockville animal hospital such amazing service. Definitely worth the drive ! Read Less
Matt Cybulski
5 Jan 2018
REPORT
☆☆☆☆☆
REPORT
With the addition of a new member to our family, our feline friend soon needed a little basic surgery to make him sterile. Being new to the area I called around to see who offers what services and at... Read More
With the addition of a new member to our family, our feline friend soon needed a little basic surgery to make him sterile. Being new to the area I called around to see who offers what services and at what prices.
My first and my last call was to Brockville Animal Hospital and wait until you hear what happened next. (who says I can’t have a teaser in my review?)
The quote given to me by Brockville Animal Hospital was in line with other veterinary hospitals, but this is where the similarities end.
They didn’t try and push unnecessary services, nor did they try and upsell at every turn. This was a surprise compared to other veterinary hospitals, some of which required multiple visits. Say again? Multiple visits for what in my eyes is a routine procedure? The kitty is getting neutered, not having open heart surgery. It’s akin to getting an oil change, but to do that the dealer needs to wash your car, and rotate your tires. Nonsense. There was none of that here.
So, after calling around even as far as Kingston, eventually my last call was to Brockville Animal Hospital to book the appointment.
The hospital was easy to find and the staff was very friendly. They explained the steps before the surgery and kept me informed on the progress, even sending a quick message to say the kitty was recovering well (with a picture).
While the kitty was there they did notice ear mites and suggested treatment. I was allowed to research the medication they recommended and they were very transparent throughout the entire process.
They followed up on the recovery the next day, but I was unable to take the call so they left a message and followed through with a secondary call to make sure everything was well.
A month later and they called to remind me that another dose of medication is due soon, and again because I was unavailable to take the call they left a message and followed up a couple of days later when they still haven’t heard back from me (can’t remember why, but it was a super hectic week for me with the holidays upon us).
Kudos to Brockville Animal Hospital.
They did everything right and we had a great experience (I asked the cat, he said “mreowr”).
Would highly recommend Brockville Animal Hospital and will definitely be returning there for future needs, as they arise.
Thank you! Read Less
Liz Rogers
8 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Lovely staff who will care for your pet. Great experience everytime we visit
Tanya Lake
24 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Friendly staff as soon as you walk in the door. Excellent and knowledgeable.
Denise Holder
25 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Thank you watch over Smoke last night and for doing her Spayed today not sure if she ate or drank anything be home she been in my room and i kept my 4 year old out of the room
Kali MacMillan
11 Jan 2017
REPORT
☆☆☆☆☆
REPORT
just had an appointment with our puppy Zelda. the staff was friendly, knowledgeable and helpful! Zelda can't wait to go back and see her new friends.
Jane E. Perrone-Webb
5 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Wonderful people who care so much and love all the animals no matter what size.
Gareth Bettany
17 Dec 2016
REPORT
☆☆☆☆☆
REPORT
They fix pets.
Karen Coville
21 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Each and every one of my visits to the Brockville Animal Hospital has been amazing. I am blown away by the staff who go over and above with their service. How they care for my pets is beyond the call ... Read More
Each and every one of my visits to the Brockville Animal Hospital has been amazing. I am blown away by the staff who go over and above with their service. How they care for my pets is beyond the call of duty -- they're so compassionate, loving, gentle, flexible, professional....and I can just keep going on. I also love how they're incredibly client-focused. I am always given options and recommendations, and I am supported with my decisions. I would like to spotlight Dr. Pegrum on her extraordinary care for my baby Cadbury (he's a bunny). Not only is she intensively thorough with his examinations and care, but she is the greatest for follow-up calls. She is beyond accommodating to our needs, and I am so grateful for her. Thank you to you all! You are a group of very special people, and you do a fantastic job. Read Less
Amanda Campbell
29 Sep 2016
REPORT
☆☆☆☆☆
REPORT
They've been amazing with our two dogs! Even show love for Max who barks at them all usually.
joshua
22 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Called in about two cats needing shots. Informed that I only have $150 a month extra that I can spend on this. Was given no prices and no options other then to apply for a "Medicard" credit card and h... Read More
Called in about two cats needing shots. Informed that I only have $150 a month extra that I can spend on this. Was given no prices and no options other then to apply for a "Medicard" credit card and have them pay it.
I do not know if the issue was that I do not make enough additional funds each month to be allowed into the location or if this is just a push for the credit card. Horrible experience. Read Less
Sarah Cove
10 Aug 2016
REPORT
☆☆☆☆☆
REPORT
thank for take care of our cat and you guys are nice thanks again
Courtney Smellink
29 Jun 2016
REPORT
☆☆☆☆☆
REPORT
We had to say goodbye to our cat Jesse today, the staff here made a hard day much..much easier. Your kindness and compassion helped me feel much better about being there, and having to leave him behin... Read More
We had to say goodbye to our cat Jesse today, the staff here made a hard day much..much easier. Your kindness and compassion helped me feel much better about being there, and having to leave him behind. Thank you so much. Read Less
randy fenn
8 Mar 2016
REPORT
☆☆☆☆☆
REPORT
I'm an over the road truck driver that has two dachunds with me when I needed some help for an emergency one day they went above and beyond to help us out now I take my boys there all the time
Brenda Cowan
6 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Amazing staff, amazing Vets !!!!!!
Rod Holmstrom
1 Sep 2015
REPORT
☆☆☆☆☆
REPORT
We are still mourning the passing of our beloved Simon. He passed with the loving assistance of the wonderful people at the Brockville animal Hospital. Throughout the years of his life, Simon enjoyed... Read More
We are still mourning the passing of our beloved Simon. He passed with the loving assistance of the wonderful people at the Brockville animal Hospital. Throughout the years of his life, Simon enjoyed going to see all of the kind, caring folks at the vets, indeed, he would start to get excited when he realised that that was where he was going that day.When we realised that the cancer was not going to let him continue, the good doctor helped us see Simon to the end in a kind and gentle way, for which we are ever grateful. We would recommend these folks to anyone's loved furbabies... Read Less
Joanne Broadbent Slate
1 Jul 2014
REPORT
☆☆☆☆☆
REPORT
Thank you for your kindness on Saturday with our boy Tyson. You are a great place and take good care of our furry babies no matter what the problem. Thanks again.
Wayne McArthhur
7 Mar 2014
REPORT
☆☆☆☆☆
REPORT
Very caring staff. Your pets health care is there number one concern.