These people saved my cats life, he had swallowed a sewing needle and it was wedged in his throat and no one was willing too help me until I found the cat hospital . They took us right in and were so caring and passionate they treated us like family. I have been too many animal.hospitals but never have I ever met a group of people who care more about the animals than just about making money. X rays were taken right away that showed the needle and the next day the surgery was done and it was the doctors first time doing surgery like this, we didn't know if midnight was going too make it. It was touch and go and even after the surgery they came too the house to give him his pain medication and too check on him . It's been about 3 weeks now and midnight is doing great thanks to the team at the cat hospital, thank you for saving midnights life. Read Less

This cat hospital is amazing , they really care about pets. My cat had swallowed something and wasn't eating I was feeding him through a seringe while trying too find somewhere too take him. No one would look at him unless I had cash in hand and u could clearly see my cat was dehydrated and very ill. I took out a loan and everywhere I took him I told them I'm sure he swallowed something could they please just do x rays and u could also feel something when u felt his throat . Everyone wanted to do blood work first and than tried too tell me they couldn't feel anything in his throat not too mention they didn't consider it an emergency and were telling me I had to make an appointment. When I called the cat hospital they took us in right away Read Less

These people saved my cats life, everywhere else i called said i had too book an appointment even though i told them my cat had something stuck in his throat and was not eating and was very ill. The first vet i took midnight too i asked him too feel his neck and that you could feel something there , he didnt even listen too me and only wanted too do bloodwork. He was more concerned about money than the cats well being, i left there angry and in tears as midnight was degydrated and very sick. I called the cat hospital on brant st and they said bring him in, from the moment i went in they were so caring and right away they listened too me . They felt my cats neck and agreed there was something there , right away they took x rays and found out midnight had swallowed a sewing needle. I asked the doctor please save our cats life as the surgery would be very dangerouse and it would be 50/50 , the next day the surgery was done and it was the doctors first time doing this kind of surgery. It was touch and go but mifnight made it thanks too these caring people. If it wasnt for them midnight would not be alive right now. I have never ever met people like them before so caring and passionate about animals beford and i just want too say thank you. Read Less

This place is amazing. My Kitty used to get so nervous for the vet because the dogs would jump at his carrier but he's so comfortable here! He almost fell asleep in the exam room! Most importantly, the vet took the time to sit with me and explain his test results. Other vet offices are hurrying you out the door and I've had him get injections and antibiotics without ever really getting an explanation of what was wrong with him, how the medicine would help or what the side effects and other options were. This place really made me feel confident in the care he was getting because they seemed genuine and put the time in to give him the care and me the information that we needed. Excellent place I'll never go anywhere else. Read Less

Venus, our 9 1/2 year old Bengal has started therapy laser treatment to help her deal with her arthritis. After 4 treatments Venus's mobility has definitely improved, and I believe this has helped with her pain management. Venus has become much more active so we highly recommend this treatment if your cat suffers from arthritis....Don & Audrey McCaffrey Read Less

We have been taking our cat to the Cat Hospital of Burlington for more than ten years and it has always been a good experience. Our cat is an outdoor fellow and gets into many circumstances including minor injuries, poisoning and now pancreatitis. I know, when I call, that the staff here have my pet's best interests at heart. Everyone in this office has a strong love for cats witnessed especially by the many in-house cats who have found a home there. I like that the staff remember our cat, know his likes and dislikes, keep me very well informed about the best treatment options or the newest trends in medicine and respect decisions I make in regards to his care. Cats are unusual creatures with their own unique care needs and this vet's focus on cats only gives me some confidence that our cat will get good care. I would highly recommend this vet and her staff to any cat lover and owner. Read Less

Dr. O'Connor and her dedicated staff at the Cat Hospital have been so compassionate, supportive, and pro-active in their care of our cat. It has been a wonderful experience for us and for DeeDee, and we recommend their services 200%!. And an added bonus...it's quiet and serene, no barking dogs in the building to upset our kitty. To Dr. O'Connor & staff...we can't thank you enough! Read Less

The following took place between May 15 and July 12, 2014.We first met Dr. O'Connor May 15, 2014 when we brought in one of our cats for an assessment. Dolly, was having trouble breathing.  We'd thought she'd had asthma because she'd get winded easily when playing with her brother, Jasper.  She was x-rayed and found to have broken ribs!  The doctor showed us the x-ray and explained what we were seeing.  She told us that she was Dolly's 'advocate', that she was suffering, and should be euthanized.  At the time, though shocked and saddened, we were grateful that Dr. O'Connor did not  lure us into spending extra money on extraordinary measures.  We were able to be with Dolly during her final moments.  Dr. O'Connor gave us all the time we needed to say goodbye, both before and after.  The second cat we brought in, Patches, was having mobility issues where she seemed sore and her back end was starting to give out.  She was x-rayed by a technician and diagnosed with arthritis.  Again, Dr. O'Connor showed us the x-rays and a textbook showing normal joints for comparison.  Patchy was prescribed Metacam (an NSAID) pending laser therapy.  The treatment made a big difference for Patchy.  She was happier and getting around much better.The last cat we brought in, Jasper, was grieving for his sister, Dolly.  He had become depressed and lost his will to live as evidenced by his refusal to eat, or so we thought.  To rule out physical illness, Dr. O'Connor ran tests and found that he had pancreatitis.  Dr. O'Connor prescribed Buprenorphine for Jasper's pain and sold us food that we could force feed with a syringe.  However, the doctor did not tell us that  "force feeding is not recommended because it is difficult to achieve the appropriate level of caloric intake, and force feeding can also lead to food aversion."  (Zoran DL. Pancreatitis in cats: diagnosis and management of a challenging disease. J Am Anim Hosp Assoc. 2006;42(1):1-9.)  Jasper hated the force feeding.  His condition worsened until we decided to ask Dr. O'Connor to end his suffering.Next, we brought in our only remaining cat, the rejuvenated Patches, to have her teeth cleaned.  The doctor called us later in the day to tell us that Patches had a tumour in her mouth and would not survive.  Mercifully, having already spent thousands, we were not charged for that visit.  Dr. O'Connor prescribed more Buprenorphine.  When we asked how we would know when it was time to say goodbye to Patches, she said, "you'll know".A week later, Patches was doing reasonably well.  She was still drinking, eating, peeing and pooing, so I called the office for a renewal of her Buprenorphine.  I was advised to reduce Patches' dosage from once every 12 hours to once a day.  This seemed counter-intuitive.  Why arbitrarily reduce pain medication for someone who is palliative?  When I pressed the question I learned that they were out of stock and not expecting more for several days.The call was then passed directly to the doctor who, after previously assuring us "you'll know", began calling our judgment into question.  She started calling herself Patches' 'advocate' as if someone who hadn't seen her in a week would know better than people who had actually been with her and taken care of her since 1999.  To her credit, Dr. O'Connor did ultimately manage to get us the medication the following day.It was a weekend when we decided it was time to say goodbye to Patches.  We went with a different vet to make a house call since Dr. O'Connor is not available on the weekend.  This new doctor had a different euthanasia process in that she administered a tranquilizer first, allowing Patches to relax and fall asleep gradually before the lethal injection.  Our other cats had received only the lethal injection from Dr. O'Connor.  This vet told us, "they can feel that".  Moreover, although never mentioned by Dr. O'Connor when treating Jasper, this house call vet told us that intravenous fluid therapy is key to supporting a patient with pancreatitis (idexx.com/pdf/en_us/smal…) information that reached us too late to help Jasper. Read Less