Headon Forest Animal Hospital

Headon Forest Veterinary Hospital is absolutely amazing. You could not ask for more professional, empathetic, and kind staff. Everyone from the reception to vet techs to the vets have been fabulous. 10 years and 2 furbabies later and I have had nothing but positive experiences with them, even when they had less than positive news to share. Thank you to Dr Martin and her team. Read Less

I highly recommend this clinic for the care and kindness they gave to my precious cat and myself recently when he got really sick. From the staff on the front desk to the technicians to the vets, and I think we dealt with all of them, we received the best of care and consideration. They couldn't have been kinder. Read Less

This clinic treats you like family. They LOVE animals and it shows. We take our cat and pup here. They are thorough, they dont rush you, they take the time to explain everything in detail and are willing to listen to your point of view - even if it differs from traditional ones. Headon was willing to see us in an emergency situation as our regular clinic was closed. We have been coming ever since and even recently signed up for one of their pet care program which offers incredible saving, especially with a puppy. #Ingoodhands Read Less

Love everyone at the clinic! They are all so caring and helpful. We have been going there for a few years now, and they have gone above and beyond when it was needed. The compassion they showed us when we lost our 23 year old cat was amazing. We still have 3 cats, and a new rescue dog, and I would not trust their care to anyone else. Highly recommend! Read Less

I adopted my cat in September, since than I have had Headon Forest as our vet. All the staff are so nice to deal with. The Vets ( I've met 2 so far) are great! You can tell all the staff love animals, and are able to answer all your questions. Read Less

I agree with some other reviews here. The ladies at the front desk are great but you really need to watch your bill and the service they give you. Last year I brought my dog in somewhat desperate, we were new to the area and he was bleeding a bit from his mouth. They said he had some gum infections and needed teeth pulled. I wasn't surprised as he was a rescue and had experienced other issues in the past. The Dr told me 4 teeth and that it would be about $1000. While he is in surgery a week later she calls to say he in fact needs 16 teeth pulled. Afterwards, my bill was over $2000. I have listened to every food, treat, and toy suggestion since then and here we are a year later and some of his remaining teeth are sore and wiggly. Not sure why they didn't tend to them a year ago. Seems like they were hoping I would shell out another $1000 for them. Needless to say I'll be going to another clinic. Read Less

I have been taking all our pets here for several years now. The staff is extremely friendly, knowledgeable and kind. The veterinarians are all amazing, patient and they listen. I highly recommend this animal hospital. Read Less

I have been coming here for about 14 years. I am cost conscious so I always ask how much something recommended is. Do I love my pets less for asking? No. But lets face it cost is a consideration, cant spend what I don't have. They have never once treated me poorly like some other vets have because I ask what the cost is. I've been told by other vets "well, if you love your pet you spend what is needed". Back to Headon Forest Animal hospital. I have had many of my animals here for various reasons. They have always provided up dates, follow-ups and worked with me to come up with a care plan that works. I won't go anywhere else with my animals. I have never experienced price gouging or superfluous treatments or procedures here. I have been to many, many vets in my 25+ years of animal "parenthood", and this hospital is tops. From the front line staff to the vets, everyone here is A+ and are customer centric. Keep up the good work!! Read Less

Hello, to those reading this review here is my story of how my $500 went down the drain. . So, I registered at my dog at this hospital a few months ago because it was closer to my house. MY MISTAKE. They blindly charge you and you don€t know what you are paying for when you get in. Last week, I took my dog in for an appointment. They said it was just a check up to see how my dog was doing, and so I thought nothing of it. I begin by telling the doctor about my dog and how he has been having diarrhea lately. The assistant said she would inform the doctor to let her know that it is still an issue. The assistant then begins to tell me that tick, flea and heartworm season is coming up. So, me being a new dog owner is concerned and agree to the topical solution. A tick test/heart worm is needed to be done so they blindly charge you $55.00 without telling you about it. They made me wait 20 minutes to take my dog to the back so they can do that without telling me. The assistant then gave me an extra solution so I could put it on my dog as soon as possible. In total, the package for Multi/Advantix was about $170.00 WITH the add on of $20 because of the extra solution. The package is supposed to last 6 months, but now 7 months in this case because of the additional charge. Was it a necessary charge? No, not really. The staff there were all friendly, however there was this one condescending doctor out of the two that I have encountered so far that I would like to talk about. I told this doctor that I was feeding my dog the food that the more amiable doctor gave to me as well as prescribed tablets. I also said that I occasionally mixed the food with ground beef and bits of chicken due to the fact that the food given was quite bitter according to the doctor I talked to before and she said it was totally fine. However, this doctor then decides to rebuttle back and inform me that the chicken/beef was the problem my dog was still having diarrhea. The doctor then begins to tell me that my dog is quite overweight for the age he is at and that it is MY fault that he is this way. I know for a fact that my dog is nowhere near overweight. She then begins to tell me that she would give me more food to help assist my dog to better health and the prescribed medicine will be doubled to aid with the diarrhea. I was alright with it then knowing my dog needed it. Did she tell me how much food she was giving me or how many tablets I was going to be given, the price? NO. The 56 tablets costs about $64.00 and the 12 cans of food, $44.00. I was given 14 tablets and 5 cans last time. Is it really reasonable to give me a whole case of food. She then proceeds to tell me that a fecal sample needs to be brought in in order to determine if my dog has ingested any parasites, and I was okay with that too. Little did I know that she would additionally charge me $32.00 for that assumption. She also said a re-evaluation needs to be done to my dog due to the fact that he is not the healthiest, $55.00. With tax, everything came to $500.00. All in all, after being there for almost and hour I€ve managed to learn that I will never come back here again and now I am down $500.00. *On a side note, if you are thinking of getting an x-ray done or surgery here she did mention that it was about $250 for the x-ray and the surgery ranges from $500-$2000. They will probably will throw in some additional charges here and there so you never know what you are paying for! ** For the last couple of months, every scheduled appointment I spend about $200 or more ***I know that this place has such good reviews but just know statistics does show that people who have issues with a corporate tend not to complain. Read Less

Not a great experience here. Last time I brought my cat in, my vet told me that my cat was overweight because I was neglecting her, and if I paid more attention to her then she wouldn't have this issue. Read Less

The best caring staff you would ever want to meet. Understanding and compasion is provided in the most trying to times. I recommend Dr. Carolyn Martin, the rest of the Veterinarians and the staff at Headon Forest Animal Hospital to all my friends and family. Chance has received the best care here ever since we brought him home 10.5 years ago. Read Less

Kind, supportive, professional, caring, treat you like family, genuine love of animals, expertise, always going that extra mile! Dr. Stephanie and staff have taken such good care of all our Beardies over the years! Absolutely outstanding care not only for pets, but for their owners as well in good times and in bad! We love them all! Thank you for all that you do! You are the Best! Read Less

So amazingly caring and wonderful with our little Furiosa. They treat him like royalty. He wouldn't even be here today without the skilled surgeons who saved his life over a year ago. We're forever in their debt just for that. Read Less

The most caring and supportive group of people we have ever encountered. Their professionalism and kindness helped us through our most difficult time with the loss of our little cat Lizzie. Thanks again to everyone, and the card you sent us, just shows how very special you all are. Cathy & Wilf Read Less

Be careful and watch your bill! They pretty much force you to give your pet unnecessary shots and even prescribed a completely unnecessary $500 surgery for my dog which she didn't need. They just want to make money.Read Less

Great team of folks who truly go above and beyond to ensure your pet is well taken care of. Friendly, knowledgeable, and patient. I am a first time puppy owner and have a million questions - I never feel like I am being rushed out. Read Less

Absolutely amazing veterinarian office! I cannot express my gratitude enough. Always on time and the staff are very courteous. I have now seen 3 doctors at this location and have been very pleased with all of them. Doctor Hall particularly stands out. Not only is she extremely empathetic with me and compassionate to my cat but wants to get to the route of the issue and personally calls to follow up. I have never received that service with any other vet before. 10++ Read Less