Nelson Animal Hospital
Burlington, Ontario
General Info
Our facility has been duly inspected pursuant to the regulations of The College of Veterinarians of Ontario and has met the standards for accreditation as Companion Animal Hospital. Nelson Animal Hospital is family-owned and operated and we strive to extend our family philosophy to include our patients and their families as well.
Reviews
Trista Legere
22 Mar 2022
REPORT
Would give 0 stars if possible. My puppy (8months) was hit by a car. I rushed her in. Her leg had a fairly large cut and was obviously broken. Within 5min I had an 1100 bill, I am a single mom and ful...
Would give 0 stars if possible. My puppy (8months) was hit by a car. I rushed her in. Her leg had a fairly large cut and was obviously broken. Within 5min I had an 1100 bill, I am a single mom and full time student, so I paid half upfront and put half on a payment plan. Was then told they wanted to keep her for 1/2 the day to monitor her (understandable)as well as xray her leg. I came home and recieved a call that her leg was in fact broken and that the options were surgery or splint. I was told the surgery was $5000, and that it had to be paid upfront. When I said I didn't have $5000 upfront for a surgery and asked about the splint, the lady on the phone tried to convince me to go with the surgery, I again stated I didn't have $5000 upfront for a surgery, and was told "if you can't afford your pet the next option would be considering surrendering her to a resuce". I was in disbelief. I called a different vet and went to pick up my baby from these awful people to take her to someone else. When I picked her up her leg and paw were still unwrapped. They had had her for almost 2hours at this point and had not even bandaged her cut. She bled the entire way to the new vet. I paid these heartless, unprofessional people 1100 to give my puppy a pain med, and an iv/fluids and a xray. The second vet we saw IMMEDIATELY wrapped her leg to relieve pain (free of charge) and gave her pain meds to make her as comfortable as possible. They then went over her xray with me and the options of splint or surgery( which I could finance) and explained that although it was a bad break it was clean and given her age she had an extremely good chance of a full recovery with a SPLINT. That entire vist (5+ hours) cost me 200. Plus her meds. She is now at home, and doing well. NELSON ANIMAL HOSPITAL DOES NOT CARE ABOUT PETS OR THEIR FAMILIES. THEIR MAIN CONCERN IS MONEY. I still can't believe I was told to surrender a member of my family because I couldn't afford $5000. Most insensitive thing ever said to me. Stay away from these people. We will NEVER be back
Debby Palmer
8 Jun 2018
REPORT
They are an awesome bunch of people devoted to caring for your fur babies.
Laura Hansen
17 Apr 2018
REPORT
Thank you so much for your help. A vet office with a heart and compassion :)
Ano Nymous
27 Sep 2017
REPORT
I would give 0 stars if I could. It seems that one of the main vets that works here likes to rip loyal customers off when you are least aware of it. What I was charged was 2 times more of what other v...
I would give 0 stars if I could. It seems that one of the main vets that works here likes to rip loyal customers off when you are least aware of it. What I was charged was 2 times more of what other vets would have charged for the same service. Not to mention follow-ups at other vets would have been a courtesy visit with no charges but this vet will nickle and dime you for every single little thing. It is truly a breach of trust. They are polite and nice upfront but watch what they charge and not charge you for when you are least aware of it. I am sure I am not the only one who has had this issue with this vet and more will voice out so that others are aware of it.
John Greenhow
3 Dec 2016
REPORT
Dr. Visconti has been very caring and generous with her attention and patience. I'm a new dog owner, and since I rescued Leo in July there have been several times that he has needed veterinary care an...
Dr. Visconti has been very caring and generous with her attention and patience. I'm a new dog owner, and since I rescued Leo in July there have been several times that he has needed veterinary care and I have needed guidance. On our first visit Dr. Visconti took plenty of time to answer my questions and I value that she allowed me to build trust in her. At our most recent visit, Dr. Pillitteri showed the same kindness, consideration, and willingness to go the extra mile to make me feel very grateful we are cared for at Nelson.
Katie Dumas
17 Nov 2016
REPORT
The staff were all amazing it was a very difficult time for us having to put our 12 year old collie Elsie to sleep. They were very kind and caring and did not rush us at all. I never really got the ch...
The staff were all amazing it was a very difficult time for us having to put our 12 year old collie Elsie to sleep. They were very kind and caring and did not rush us at all. I never really got the chance to thank them all because I was too upset. But I really appreciated everything they did for us.
Alexis Notman
23 Oct 2016
REPORT
Best vet in town! All the veterinarians are so professional and caring.
Jessi Rooney
11 Oct 2016
REPORT
Nelson Animal Hospital was recommended to me by a friend and when I called this morning to make an appointment for my three year old mix, Augie, they got me in right away. Dr. Dianne conducted our ap...
Nelson Animal Hospital was recommended to me by a friend and when I called this morning to make an appointment for my three year old mix, Augie, they got me in right away. Dr. Dianne conducted our appointment and I was blown away by her professionalism and gentle behaviour towards Augie. She did the entire appointment in the room with me instead of taking him into the back. She walked me through what she was doing the whole time and explained what was causing all the discomfort. She did everything she could to make sure Augie was put at ease and ensured he would associate the clinic with liver treats instead of being poked and prodded. I highly recommend this clinic to anyone looking for a new vet or wanted to switch over.
Patricia Inglis
29 Aug 2016
REPORT
Nelson Animal Hospital has to be the best Clinic!!! We have only been going there a short time with our boy Bruno as he was an elderly dog. Dr. Dianne Pillitteri is a very caring and kind Doctor....sh...
Nelson Animal Hospital has to be the best Clinic!!! We have only been going there a short time with our boy Bruno as he was an elderly dog. Dr. Dianne Pillitteri is a very caring and kind Doctor....she did everything she could to make our 13 year old gentle giant comfortable in his last while with us....the staff are all very caring and kind and are willing to help in a moment's notice.....I highly recommend this hospital....I can't thank them enough.
Louise Johnston
9 Aug 2016
REPORT
We are forever grateful to Sharon and the staff for their kindness and compassion.They took their time with us and gently helped us say
goodbye to our 2 beloved pets, Duncan and Angel.
Excellent car...
We are forever grateful to Sharon and the staff for their kindness and compassion.They took their time with us and gently helped us say
goodbye to our 2 beloved pets, Duncan and Angel.
Excellent care from an excellent hospital.
Shannon Boyle
5 Aug 2016
REPORT
We have had nothing, but positive experiences at Nelson Animal hospital. Even in some of the more stressful visits they are great with our boys (Oscar and Winston) as well as our daughter who always w...
We have had nothing, but positive experiences at Nelson Animal hospital. Even in some of the more stressful visits they are great with our boys (Oscar and Winston) as well as our daughter who always wants to hear their heart and look in their eyes. Safe to say Winston our English Bulldog has a crush on Dr. Nikki too, he has us there for one reason or another at least once a month if not more. :)
Susan Gill
24 Jun 2016
REPORT
Most vets and their staff are nice, friendly and helpful. We have had cats and dogs for 25 years and have dealt with 2 different clinics. Just lately we have had a few visits to Nelson Animal Hospital...
Most vets and their staff are nice, friendly and helpful. We have had cats and dogs for 25 years and have dealt with 2 different clinics. Just lately we have had a few visits to Nelson Animal Hospital on Guelph Line. It started out mostly to do with location. However, everything about the staff and care has been outstanding.The doctors are amazing ! I cannot give enough positive feedback about the entire group! Everyone truly cared and went out of their way to give their time, help and love to our pet.
Me Potter
17 May 2016
REPORT
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was ...
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was so nice to offer me alternative and let me know what to do about his diet and I don't feel like they will ask me to do what does not need to be done like some other vet does just to make more money.
Me Me
17 May 2016
REPORT
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was ...
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was so nice to offer me alternative and let me know what to do about his diet and I don't feel like they will ask me to do what does not need to be done like some other vet does just to make more money.
Elisabeth H
29 Apr 2016
REPORT
Hands down the best Animal Hospital I have ever been to.
Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us.
I'm unfortunate in the sense my...
Hands down the best Animal Hospital I have ever been to.
Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us.
I'm unfortunate in the sense my dachshund has had some health problems, but extremely fortunate that it's Nelson Animal Hospital I get to take her to.
Each and every single time I've walked in the door, the service is absolutely unlike any other.
The staff are so patient and profession with us worries owners and make you feel as everything will be handled to the best of their abilities, which seem endless.
Each and every staff member are so knowledgeable and have a calm and cool attitude.
With myself being a crazy and over protective dog owner, they make me feel so at ease.
They do not push you in anyway to spend money on unnecessary tests or products. They speak from the heart as if they were talking to their own family member.
I remember I told them once, I would like to do what
I can for my baby, but I hate to say that I don't have all the money in the world. They completely agreed and didn't make me feel horrible as that's just the case for anyone! They gave me a few different options of what I could do, cost efficient and a more direct route and explained the pros and cons for each. I did not feel and pressure at all.
Dr.Sharon Grant has got to be one of the loveliest ladies I have ever met in my life, and I mean that whole heartedly. She is so compassionate and well informed that when she explains to you what she thinks needs to happen, you truly believe your beloved pet is in the best of hands.
Nelson Animal Hospital without a doubt goes the distance when it comes to our pets. I will NEVER go anywhere else in the world. It's a 5 star service, and it will not break your bank.
I am so fortunate to have heard about this lovely Hospital.
Thank you for all you do!
-Dahlias Mommy
Elisabeth B.
28 Apr 2016
REPORT
Hands down the best Animal Hospital I have ever been to. Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us. I'm unfortunate in the sense my dac...
Hands down the best Animal Hospital I have ever been to. Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us. I'm unfortunate in the sense my dachshund has had some health problems, but extremely fortunate that it's Nelson Animal Hospital I get to take her to. Each and every single time I've walked in the door, the service is absolutely unlike any other. The staff are so patient and professional with us worried owners and make you feel as everything will be handled to the best of their abilities, which seem endless. Each and every staff member are so knowledgeable and have a calm and cool attitude. With myself being a crazy and over protective dog owner, they make me feel so at ease. They do not push you in anyway to spend money on unnecessary tests or products. They speak from the heart as if they were talking to their own family member. I remember I told them once, I would like to do what I can for my baby, but I hate to say that I don't have all the money in the world. They completely agreed and didn't make me feel horrible as that's just the case for anyone! They gave me a few different options of what I could do, cost efficient and a more direct route and explained the pros and cons for each. I did not feel any pressure at all. Dr.Sharon Grant has got to be one of the loveliest ladies I have ever met in my life, and I mean that whole heartedly. She is so compassionate and well informed that when she explains to you what she thinks needs to happen, you truly believe your beloved pet is in the best of hands. Nelson Animal Hospital without a doubt goes the distance when it comes to our pets. I will NEVER go anywhere else in the world. It's a 5 star service, and it will not break your bank. I am so fortunate to have heard about this lovely Hospital. Thank you for all you do! -Dahlias Mommy
Nicole Hankinson
19 Feb 2016
REPORT
By far the best Animal Hospital in Ontario. Every single one of the ladies here are so kind and caring. Dr Dianne is the most amazing, kind hearted woman and an even better veterinarian. She's very in...
By far the best Animal Hospital in Ontario. Every single one of the ladies here are so kind and caring. Dr Dianne is the most amazing, kind hearted woman and an even better veterinarian. She's very informative of everything that's happening and never leaves a question unanswered. She makes me feel very comfortable about the health of both my cat and puppy. Dr. Grant is also absolutely amazing. She's got the biggest heart for animals and you can truly hear passion when she talks and always has the animals health in mind first. Not only for animals but also for us! She makes you feel comfortable. I will bring future animals here and recommend this hospital to everyone I know. They never fail to amaze me with their knowledge and how they treat both me and my animals. Thank you all!!! xo
Bill Butler
27 Jan 2016
REPORT
We have been clients of Nelson since we moved back to Burlington 11 years ago. We recently lost our almost 15 year old dog, and the staff at Nelson were incredible through the last couple years. Whe...
We have been clients of Nelson since we moved back to Burlington 11 years ago. We recently lost our almost 15 year old dog, and the staff at Nelson were incredible through the last couple years. When the inevitable day came, the kindness and compassion they showed us was amazing. I recommend Nelson to everyone at every chance I get.
Gail N Bill Littlejohn
5 Oct 2015
REPORT
I will be forever grateful for Dr. Grant and her staff for the support they gave Jessica and Dana and I during Boog's life cut short by cancer. As a mother, watching your daughter and son-in-law hurt ...
I will be forever grateful for Dr. Grant and her staff for the support they gave Jessica and Dana and I during Boog's life cut short by cancer. As a mother, watching your daughter and son-in-law hurt so bad and feel so helpless is excruciating. Dr. Grant is an amazing human being and her dedication to her clients changes their lives and makes such a devastating time in their lives bearable. My heart is broken as I write this, I cannot express how grateful I am to have had Dr. Grant take us through this journey. I miss Boog so much and he will live forever in my heart. Thank you Sharon (& Michael) for your compassion to Boog and our family on Saturday. I will never forget that.
Melanie Crumback
18 Nov 2014
REPORT
We had a very sick 9 week old puppy on our hands and decided to see Dr Grant when our new vet couldn't figure it out, she had a diagnosis within 24 hours. Unfortunately we lost our puppy in the middle...
We had a very sick 9 week old puppy on our hands and decided to see Dr Grant when our new vet couldn't figure it out, she had a diagnosis within 24 hours. Unfortunately we lost our puppy in the middle of the night at less than a year old and she called as soon as she found out to give her condolences and offer her support. We couldn't have asked for a better vet or better staff, we had a great support team through our puppy's sickness and passing. Thank you nelson animal hospital.
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(905) 336-2800
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
09:00AM-12:00PM
Popular Hours
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Nelson Animal Hospital
Burlington, Ontario
General Info
Our facility has been duly inspected pursuant to the regulations of The College of Veterinarians of Ontario and has met the standards for accreditation as Companion Animal Hospital. Nelson Animal Hospital is family-owned and operated and we strive to extend our family philosophy to include our patients and their families as well.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-19:00PM
Saturday
09:00AM-12:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Trista Legere
22 Mar 2022
Would give 0 stars if possible. My puppy (8months) was hit by a car. I rushed her in. Her leg had a fairly large cut and was obviously broken. Within 5min I had an 1100 bill, I am a single mom and ful...
Would give 0 stars if possible. My puppy (8months) was hit by a car. I rushed her in. Her leg had a fairly large cut and was obviously broken. Within 5min I had an 1100 bill, I am a single mom and full time student, so I paid half upfront and put half on a payment plan. Was then told they wanted to keep her for 1/2 the day to monitor her (understandable)as well as xray her leg. I came home and recieved a call that her leg was in fact broken and that the options were surgery or splint. I was told the surgery was $5000, and that it had to be paid upfront. When I said I didn't have $5000 upfront for a surgery and asked about the splint, the lady on the phone tried to convince me to go with the surgery, I again stated I didn't have $5000 upfront for a surgery, and was told "if you can't afford your pet the next option would be considering surrendering her to a resuce". I was in disbelief. I called a different vet and went to pick up my baby from these awful people to take her to someone else. When I picked her up her leg and paw were still unwrapped. They had had her for almost 2hours at this point and had not even bandaged her cut. She bled the entire way to the new vet. I paid these heartless, unprofessional people 1100 to give my puppy a pain med, and an iv/fluids and a xray. The second vet we saw IMMEDIATELY wrapped her leg to relieve pain (free of charge) and gave her pain meds to make her as comfortable as possible. They then went over her xray with me and the options of splint or surgery( which I could finance) and explained that although it was a bad break it was clean and given her age she had an extremely good chance of a full recovery with a SPLINT. That entire vist (5+ hours) cost me 200. Plus her meds. She is now at home, and doing well. NELSON ANIMAL HOSPITAL DOES NOT CARE ABOUT PETS OR THEIR FAMILIES. THEIR MAIN CONCERN IS MONEY. I still can't believe I was told to surrender a member of my family because I couldn't afford $5000. Most insensitive thing ever said to me. Stay away from these people. We will NEVER be back
Debby Palmer
8 Jun 2018
They are an awesome bunch of people devoted to caring for your fur babies.
Laura Hansen
17 Apr 2018
Thank you so much for your help. A vet office with a heart and compassion :)
Ano Nymous
27 Sep 2017
I would give 0 stars if I could. It seems that one of the main vets that works here likes to rip loyal customers off when you are least aware of it. What I was charged was 2 times more of what other v...
I would give 0 stars if I could. It seems that one of the main vets that works here likes to rip loyal customers off when you are least aware of it. What I was charged was 2 times more of what other vets would have charged for the same service. Not to mention follow-ups at other vets would have been a courtesy visit with no charges but this vet will nickle and dime you for every single little thing. It is truly a breach of trust. They are polite and nice upfront but watch what they charge and not charge you for when you are least aware of it. I am sure I am not the only one who has had this issue with this vet and more will voice out so that others are aware of it.
John Greenhow
3 Dec 2016
Dr. Visconti has been very caring and generous with her attention and patience. I'm a new dog owner, and since I rescued Leo in July there have been several times that he has needed veterinary care an...
Dr. Visconti has been very caring and generous with her attention and patience. I'm a new dog owner, and since I rescued Leo in July there have been several times that he has needed veterinary care and I have needed guidance. On our first visit Dr. Visconti took plenty of time to answer my questions and I value that she allowed me to build trust in her. At our most recent visit, Dr. Pillitteri showed the same kindness, consideration, and willingness to go the extra mile to make me feel very grateful we are cared for at Nelson.
Katie Dumas
17 Nov 2016
The staff were all amazing it was a very difficult time for us having to put our 12 year old collie Elsie to sleep. They were very kind and caring and did not rush us at all. I never really got the ch...
The staff were all amazing it was a very difficult time for us having to put our 12 year old collie Elsie to sleep. They were very kind and caring and did not rush us at all. I never really got the chance to thank them all because I was too upset. But I really appreciated everything they did for us.
Alexis Notman
23 Oct 2016
Best vet in town! All the veterinarians are so professional and caring.
Jessi Rooney
11 Oct 2016
Nelson Animal Hospital was recommended to me by a friend and when I called this morning to make an appointment for my three year old mix, Augie, they got me in right away. Dr. Dianne conducted our ap...
Nelson Animal Hospital was recommended to me by a friend and when I called this morning to make an appointment for my three year old mix, Augie, they got me in right away. Dr. Dianne conducted our appointment and I was blown away by her professionalism and gentle behaviour towards Augie. She did the entire appointment in the room with me instead of taking him into the back. She walked me through what she was doing the whole time and explained what was causing all the discomfort. She did everything she could to make sure Augie was put at ease and ensured he would associate the clinic with liver treats instead of being poked and prodded. I highly recommend this clinic to anyone looking for a new vet or wanted to switch over.
Patricia Inglis
29 Aug 2016
Nelson Animal Hospital has to be the best Clinic!!! We have only been going there a short time with our boy Bruno as he was an elderly dog. Dr. Dianne Pillitteri is a very caring and kind Doctor....sh...
Nelson Animal Hospital has to be the best Clinic!!! We have only been going there a short time with our boy Bruno as he was an elderly dog. Dr. Dianne Pillitteri is a very caring and kind Doctor....she did everything she could to make our 13 year old gentle giant comfortable in his last while with us....the staff are all very caring and kind and are willing to help in a moment's notice.....I highly recommend this hospital....I can't thank them enough.
Louise Johnston
9 Aug 2016
We are forever grateful to Sharon and the staff for their kindness and compassion.They took their time with us and gently helped us say
goodbye to our 2 beloved pets, Duncan and Angel.
Excellent car...
We are forever grateful to Sharon and the staff for their kindness and compassion.They took their time with us and gently helped us say
goodbye to our 2 beloved pets, Duncan and Angel.
Excellent care from an excellent hospital.
Shannon Boyle
5 Aug 2016
We have had nothing, but positive experiences at Nelson Animal hospital. Even in some of the more stressful visits they are great with our boys (Oscar and Winston) as well as our daughter who always w...
We have had nothing, but positive experiences at Nelson Animal hospital. Even in some of the more stressful visits they are great with our boys (Oscar and Winston) as well as our daughter who always wants to hear their heart and look in their eyes. Safe to say Winston our English Bulldog has a crush on Dr. Nikki too, he has us there for one reason or another at least once a month if not more. :)
Susan Gill
24 Jun 2016
Most vets and their staff are nice, friendly and helpful. We have had cats and dogs for 25 years and have dealt with 2 different clinics. Just lately we have had a few visits to Nelson Animal Hospital...
Most vets and their staff are nice, friendly and helpful. We have had cats and dogs for 25 years and have dealt with 2 different clinics. Just lately we have had a few visits to Nelson Animal Hospital on Guelph Line. It started out mostly to do with location. However, everything about the staff and care has been outstanding.The doctors are amazing ! I cannot give enough positive feedback about the entire group! Everyone truly cared and went out of their way to give their time, help and love to our pet.
Me Potter
17 May 2016
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was ...
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was so nice to offer me alternative and let me know what to do about his diet and I don't feel like they will ask me to do what does not need to be done like some other vet does just to make more money.
Me Me
17 May 2016
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was ...
Love this vet. Brought my Yorkie in because he pulled his nail out. His nails were brittle because unbeknownst to me, it is because of his low fat diet (he is post pancreatitic dog). Dr. Visconti was so nice to offer me alternative and let me know what to do about his diet and I don't feel like they will ask me to do what does not need to be done like some other vet does just to make more money.
Elisabeth H
29 Apr 2016
Hands down the best Animal Hospital I have ever been to.
Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us.
I'm unfortunate in the sense my...
Hands down the best Animal Hospital I have ever been to.
Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us.
I'm unfortunate in the sense my dachshund has had some health problems, but extremely fortunate that it's Nelson Animal Hospital I get to take her to.
Each and every single time I've walked in the door, the service is absolutely unlike any other.
The staff are so patient and profession with us worries owners and make you feel as everything will be handled to the best of their abilities, which seem endless.
Each and every staff member are so knowledgeable and have a calm and cool attitude.
With myself being a crazy and over protective dog owner, they make me feel so at ease.
They do not push you in anyway to spend money on unnecessary tests or products. They speak from the heart as if they were talking to their own family member.
I remember I told them once, I would like to do what
I can for my baby, but I hate to say that I don't have all the money in the world. They completely agreed and didn't make me feel horrible as that's just the case for anyone! They gave me a few different options of what I could do, cost efficient and a more direct route and explained the pros and cons for each. I did not feel and pressure at all.
Dr.Sharon Grant has got to be one of the loveliest ladies I have ever met in my life, and I mean that whole heartedly. She is so compassionate and well informed that when she explains to you what she thinks needs to happen, you truly believe your beloved pet is in the best of hands.
Nelson Animal Hospital without a doubt goes the distance when it comes to our pets. I will NEVER go anywhere else in the world. It's a 5 star service, and it will not break your bank.
I am so fortunate to have heard about this lovely Hospital.
Thank you for all you do!
-Dahlias Mommy
Elisabeth B.
28 Apr 2016
Hands down the best Animal Hospital I have ever been to. Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us. I'm unfortunate in the sense my dac...
Hands down the best Animal Hospital I have ever been to. Each and everyone of the staff members are extremely caring and know the value of what our pets mean to us. I'm unfortunate in the sense my dachshund has had some health problems, but extremely fortunate that it's Nelson Animal Hospital I get to take her to. Each and every single time I've walked in the door, the service is absolutely unlike any other. The staff are so patient and professional with us worried owners and make you feel as everything will be handled to the best of their abilities, which seem endless. Each and every staff member are so knowledgeable and have a calm and cool attitude. With myself being a crazy and over protective dog owner, they make me feel so at ease. They do not push you in anyway to spend money on unnecessary tests or products. They speak from the heart as if they were talking to their own family member. I remember I told them once, I would like to do what I can for my baby, but I hate to say that I don't have all the money in the world. They completely agreed and didn't make me feel horrible as that's just the case for anyone! They gave me a few different options of what I could do, cost efficient and a more direct route and explained the pros and cons for each. I did not feel any pressure at all. Dr.Sharon Grant has got to be one of the loveliest ladies I have ever met in my life, and I mean that whole heartedly. She is so compassionate and well informed that when she explains to you what she thinks needs to happen, you truly believe your beloved pet is in the best of hands. Nelson Animal Hospital without a doubt goes the distance when it comes to our pets. I will NEVER go anywhere else in the world. It's a 5 star service, and it will not break your bank. I am so fortunate to have heard about this lovely Hospital. Thank you for all you do! -Dahlias Mommy
Nicole Hankinson
19 Feb 2016
By far the best Animal Hospital in Ontario. Every single one of the ladies here are so kind and caring. Dr Dianne is the most amazing, kind hearted woman and an even better veterinarian. She's very in...
By far the best Animal Hospital in Ontario. Every single one of the ladies here are so kind and caring. Dr Dianne is the most amazing, kind hearted woman and an even better veterinarian. She's very informative of everything that's happening and never leaves a question unanswered. She makes me feel very comfortable about the health of both my cat and puppy. Dr. Grant is also absolutely amazing. She's got the biggest heart for animals and you can truly hear passion when she talks and always has the animals health in mind first. Not only for animals but also for us! She makes you feel comfortable. I will bring future animals here and recommend this hospital to everyone I know. They never fail to amaze me with their knowledge and how they treat both me and my animals. Thank you all!!! xo
Bill Butler
27 Jan 2016
We have been clients of Nelson since we moved back to Burlington 11 years ago. We recently lost our almost 15 year old dog, and the staff at Nelson were incredible through the last couple years. Whe...
We have been clients of Nelson since we moved back to Burlington 11 years ago. We recently lost our almost 15 year old dog, and the staff at Nelson were incredible through the last couple years. When the inevitable day came, the kindness and compassion they showed us was amazing. I recommend Nelson to everyone at every chance I get.
Gail N Bill Littlejohn
5 Oct 2015
I will be forever grateful for Dr. Grant and her staff for the support they gave Jessica and Dana and I during Boog's life cut short by cancer. As a mother, watching your daughter and son-in-law hurt ...
I will be forever grateful for Dr. Grant and her staff for the support they gave Jessica and Dana and I during Boog's life cut short by cancer. As a mother, watching your daughter and son-in-law hurt so bad and feel so helpless is excruciating. Dr. Grant is an amazing human being and her dedication to her clients changes their lives and makes such a devastating time in their lives bearable. My heart is broken as I write this, I cannot express how grateful I am to have had Dr. Grant take us through this journey. I miss Boog so much and he will live forever in my heart. Thank you Sharon (& Michael) for your compassion to Boog and our family on Saturday. I will never forget that.
Melanie Crumback
18 Nov 2014
We had a very sick 9 week old puppy on our hands and decided to see Dr Grant when our new vet couldn't figure it out, she had a diagnosis within 24 hours. Unfortunately we lost our puppy in the middle...
We had a very sick 9 week old puppy on our hands and decided to see Dr Grant when our new vet couldn't figure it out, she had a diagnosis within 24 hours. Unfortunately we lost our puppy in the middle of the night at less than a year old and she called as soon as she found out to give her condolences and offer her support. We couldn't have asked for a better vet or better staff, we had a great support team through our puppy's sickness and passing. Thank you nelson animal hospital.
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