32 Reviews

Animal Hospital Of Cambridge

Cambridge, Ontario
General Info
www.animalhospitalofcambridge.com
Animal Hospital of Cambridge opened its doors in April 2004.
It was built on a vision to create a full service hospital, with extended hours of operation to service its clients. It was also created to provide the community and their animal families with exceptional patient care and client service.
We have amassed a team of caring professionals, all hard working, wonderful people who continue to work to build the best hospital possible. Exceptional client service and striving to provide the best medical care possible for your pet has been our foundation. We have a large staff of experienced Veterinarians, Registered Veterinary Technicians & support staff. Our practice continues to grow and we are all very proud of what we have created and for what the future holds for us.
New for 2015 - We can now offer a NO PAYMENT for 3 MONTH'S option through Citifinancial OAC ( on approved credit) for those unexpected emergencies or for when your pet need surgery.
Reviews
Chrissy M.
21 May 2019
REPORT
Don't let previous reviews get you down.New to the area with no regular vet yet, I brought my cat deedee in due to some urinary issues she was having.I got a same day appointment on a saturday no less... Read More
Don't let previous reviews get you down.New to the area with no regular vet yet, I brought my cat deedee in due to some urinary issues she was having.I got a same day appointment on a saturday no less, and was nervous about bringing my anxious cat to a new vet since she's been used to the same one for years.Boy am I glad I did!This place was fantastic.Huge waiting area separated into cats and dog areas, snack bar and refreshments available.Large spacey inner waiting rooms with tvs. On our rooms tv, there was birds eating seeds which help keep my cat distracted from where she was. They also have their own lab on site so no need to wait days for results!From the front desk helpers, to the vet techs, to the actual doctor.Everyone was pleasant and welcoming and DID NOT PRESSURE!!I can't stress that enough. I did not feel pressured to empty my wallet at all. I was given multiple options and price ranges so I would feel comfortable with what was needed.Was this place uber cheap? No, of course not. Vet's never are, but the fact that I was treated so well here made me a very happy customer. Fast forward a week and a bit and my baby is feeling much better, and is back to her normal self.I will definitely return if needed in the future.5/5 Read Less
Karen Pang
16 Jul 2018
REPORT
It’s pretty clean and spacious I usually come here for my three dogs. Recently when I went to treat a dog’s wound on his leg, the bandage and cleaning and meds came up to around $530, which was okay. ... Read More
It’s pretty clean and spacious I usually come here for my three dogs. Recently when I went to treat a dog’s wound on his leg, the bandage and cleaning and meds came up to around $530, which was okay. Initially they said I can re bandage him at home and was going to teach me how. However I had to come in every other day for a week and a half and they charged me every time I went in. It costs about $70 for a bandage change. Read Less
Wayne Oneill
30 Jun 2018
REPORT
Everyone was very helpful and we had an awesome Vet talk to us and check out our dog. First time there and it was great. Thanks!
Janet Thomas1711
30 Jun 2018
REPORT
This Animal Hospital is Amazing. I have brought all my Precious Babies there. Usually at the most scariest times in my life and "These Guys". I have No Words. They are Amazing. Xoxoxo πŸ’– πŸ’– πŸ’–
Christine Fernandes
23 May 2018
REPORT
I have been taking my dog there for almost 6 years now have always had a great experience with fair prices as well as follow up visits were usually free of charge and the Vet's here really are amazing... Read More
I have been taking my dog there for almost 6 years now have always had a great experience with fair prices as well as follow up visits were usually free of charge and the Vet's here really are amazing. HOWEVER...I have recently had to take my cat in for an exam and was blown away by the decor in there new location. This place is extravagant with chandelier's and beautiful leather couches and I'm assuming this is why there prices have SKYROCKETED. i love my animals and will do anything for them, vet services are already quite expensive as it is, and i'm not ok with spending over $100.00 for a 15 min exam and having to be there for 2 hours for no reason at all. I had an appointment and still had to wait a very very long time. Unfortunately I will be taking my animals somewhere else now. Read Less
Landon Philip
17 May 2018
REPORT
My dog blew his ACL. This place nearly cried saying I need surgery. I said I wanted 8 weeks to see if there was any improvement and go a natural way instead of $5000 surgery. They gave me a hard time ... Read More
My dog blew his ACL. This place nearly cried saying I need surgery. I said I wanted 8 weeks to see if there was any improvement and go a natural way instead of $5000 surgery. They gave me a hard time saying he needed the surgery. Then he blew his other knee compensating (typical)Happy to report through a natural therapy that he is 100% saving me $10000. Every time we go here we get told to go to a different flea and tick the one offered today is getting dogs sick. The staff recognized this. Why give my dog something new? Then tried to say we need to treat dog through winter. Ticks don’t live in our winters !!? The vet and the people who take care of the dogs are amazing. However I wish front staff would stop up selling every chance they get. We love our pets and I feel like they are trying to take advantage of that. Read Less
Michelle Payne
8 May 2018
REPORT
I brought my cat here because it was the only place open past 9. The service was excellent, the vet that took a look at him was excellent as well (I think her name was Sophie, I believe she was from N... Read More
I brought my cat here because it was the only place open past 9. The service was excellent, the vet that took a look at him was excellent as well (I think her name was Sophie, I believe she was from New Zealand or Australia). And to my surprise, she called back about 5 days later to ask how he was doing! They make you feel like they really do care about your animals, and there is absolutely nothing better than that! I will definitely be bringing him here from now on. I highly, highly recommend the Animal Hospital of Cambridge! Read Less
Kylie Farmer
22 Apr 2018
REPORT
I brought my dog in after she was impaled by a stick while out for a run. Although we use another clinic, they were able to see us right away. My dog had a surgical procedure to clean the wound and ex... Read More
I brought my dog in after she was impaled by a stick while out for a run. Although we use another clinic, they were able to see us right away. My dog had a surgical procedure to clean the wound and explore how serious the damage was. I am very pleased with the communication from all of the staff at Animal ospital of Cambridge. The care for my dog was excellent. Compared to the cost of a prevous abdominal surgery my dog had at her regular vet, the pricing here is great, especially for emergency care. Thank-you so much for helping Robinson!! Read Less
Ian Watson
13 Apr 2018
REPORT
New facility. Bright and inviting. Attentive service, large parking lot. Call for appointment to avoid long waits.
Tiffany Schell
27 Mar 2018
REPORT
Honest, respectful, pricing is on par with everywhere else, beautiful facility. We just had to put our cat down as he was very old and sick. We were told on inspection that he was dying, she presente... Read More
Honest, respectful, pricing is on par with everywhere else, beautiful facility. We just had to put our cat down as he was very old and sick. We were told on inspection that he was dying, she presented our options, (no up selling) we made our choice, she made us feel good about our option, and the entire staff was very considerate, respectful, and empathetic. Thank you Dr. Meredith! Read Less
Alexandra Vibert
12 Mar 2018
REPORT
Absolutely love this practice. Dr Kathy provides nothing short of excellence service every time we see her. All of the vets, rvts, and office staff are knowledgeable and friendly and we never feel as ... Read More
Absolutely love this practice. Dr Kathy provides nothing short of excellence service every time we see her. All of the vets, rvts, and office staff are knowledgeable and friendly and we never feel as though they don't care or are talking down to us. We bring all of our pets here regularly and have never had a bad experience. I've also referred several of my friends to this practice and the staff has gone above and beyond for them as much as possible as well. Can't give this place enough good reviews! We love Cambridge Animal Hospital. The new building is very nice too ❀ Read Less
Kathryn W.
21 Dec 2017
REPORT
This place is an absolute ripoff, praying on worried pet owners and charging exorbitant prices. As the only after hours vet in the area, they feel they can charge anything they like!I went there nearl... Read More
This place is an absolute ripoff, praying on worried pet owners and charging exorbitant prices. As the only after hours vet in the area, they feel they can charge anything they like!I went there nearly a week ago and am still livid at the uncaring vet and the scandalous bill I received! Avoid this place at all costs! If you want caring staff and reasonable prices go to Bishopgate! Read Less
Deserae Beaulne
26 May 2017
REPORT
AMAZING staff, reception, and overall experience. Dr. Ellie and her team was a dream and made my experience more comforting than I ever could have imagined. I came in with my very sick cat who was s... Read More
AMAZING staff, reception, and overall experience. Dr. Ellie and her team was a dream and made my experience more comforting than I ever could have imagined. I came in with my very sick cat who was showing no improvement since I took him to another vet office in Kitchener. Dr Ellie and her assistant worked with me for hours to get the best price possible as well as find the best options to figure out what was wrong with my baby. She comforted me and spent hours explaining the options all while giving me time to think and discuss with family. Using her clear knowledge of animals and how their body functions, as well as relating to personal experiences, she was able to put my mind at ease and create a sense of peace with my decisions. Upon the passing of my beloved cat, I received a card with a personal message from each of the staff at the hospital. I couldn't be more greatful. I would pay double to go see Dr Ellie again. It's worth it knowing that the one you love is in good hands. They are truly an extension of our family. Read Less
Erin Janus
21 May 2017
REPORT
After having a few unimpressive and disappointing experiences at other vet clinics, I was thrilled with the service and my experience at this Animal Hospital of Cambridge. Dr. Anna S. is extremely kno... Read More
After having a few unimpressive and disappointing experiences at other vet clinics, I was thrilled with the service and my experience at this Animal Hospital of Cambridge. Dr. Anna S. is extremely knowledgeable, kind, gentle and is a fantastic veterinarian. It is clear that she actually loves and cares for animals, and demonstrates evidence of ample education and expertise that seems to be lacking where it is needed most in far too many vet clinics today. Bringing my rescue kitten for his first check-up with Dr. Anna, I observed what was a very thorough and careful examination, got to understand more about my kitten's health and condition, which treatments and doses were chosen and why, and Dr. Anna pleasantly answered all my questions in detail as well as casually informed me of many small, but key details and information that made me feel comfortable, informed and content. If this Animal Hospital of Cambridge holds all of their staff to the standard of knowledge, expertise, communication and service that I experienced with Dr. Anna, it will undoubtedly be THE animal hospital that all animal hospitals should be. Read Less
Olivia S.
12 Feb 2017
REPORT
If it was possible I wouldn't give any stars at all! DO NOT GO HERE. We have been bringing our dog here for 3.5 years. It wasn't until recently that we were treated extremely poorly. A few weeks ago w... Read More
If it was possible I wouldn't give any stars at all! DO NOT GO HERE. We have been bringing our dog here for 3.5 years. It wasn't until recently that we were treated extremely poorly. A few weeks ago we brought our dog Mac into the vet to take a look at his hind leg. He'd been stiff for the last couple weeks and it wasn't getting better. The Vet came in and did not even check his ears or his paws. She examined his spine and his leg briefly. The vet determined that we should get X-rays for both his legs and his hips at a cost around $600. This seemed a little steep considering when I made the appointment the receptionist said around $250 for X-rays. We booked the appointment for a few days later but I canceled the appointment. We decided to let him rest for a day or so and monitor his movement. He seemed to be fine, no pain or really any movement problems after that appointment. About a week and a bit later, he couldn't put any pressure on his leg, so I called immediately to make an appointment. We had isolated the injury to the lower part of his back left leg and wanted to X-ray there only. When asking about the possibility of this, the receptionist told me she needed to speak with the vet to determine if this is plausible. I was told I would be getting a call back later that evening. I received no call. The next morning I called again. No answer. Voicemail left. Around 2:00 in the afternoon, I left another voicemail. No call back. My boyfriend finally got home around 6:30 that evening and was told that no one had gotten back to me. He called this time. After speaking with the first receptionist, it was told that there was no record of any of the phone calls or voicemails that were left. He asked to speak with a supervisor. When the "supervisor" came on the phone, the person began to be argumentative with him saying that WE put our dogs health at risk. My boyfriend kindly told her where to go and hung up. We have not received any other contact from this clinic. Upon immediately switching vets(to burgess animal clinic which is awesome), we had an appointment booked the next morning. Mac was diagnosed with a severe foot infection, ear infection and possible ACL tear/pull. After receiving his medication, we were told to monitor his improvement and bring him back for X-rays if he doesn't improve. The quote for the X-rays was $300, with the exact same films quoted on both from both clinics. Luckily, Mac is doing way better. Heed this warning. They over charge here. It's robbery. They do not do their due diligence. They charge $100 for a check up. Burgess charges $60. They wanted to charge us $600 for X-rays. Burgess is $300. I will never recommend this place. Do not take your pet here. Read Less
Dave Clews
4 Feb 2017
REPORT
What a fantastic place! They are so caring towards all of their animals. It's an awesome place for you to adopt a wonderful rescue animal!! I highly recommend looking here if you want a new loving fam... Read More
What a fantastic place! They are so caring towards all of their animals. It's an awesome place for you to adopt a wonderful rescue animal!! I highly recommend looking here if you want a new loving family member!Read Less
Rachel Whistance
30 Jan 2017
REPORT
What a wonderful place! The staff truly care about each and every animal in their care. When my cat went in for dental surgery, each of the staff were so gentle and loving with her. They completely se... Read More
What a wonderful place! The staff truly care about each and every animal in their care. When my cat went in for dental surgery, each of the staff were so gentle and loving with her. They completely set my mind at ease beforehand, giving me all the information I could possibly need, and then kept me updated throughout the day. Plus, the work they did ended up costing less than the quote - talk about integrity! You can feel good about entrusting your fur kids with this kind and compassionate staff. Read Less
Jocelyn Baan
30 Jan 2017
REPORT
These fine people are extremely dedicated, reliable ,honest and compassionate people.They are a credit to veterinary medicine. Many times when i have had a sick animal they have gone far beyond their ... Read More
These fine people are extremely dedicated, reliable ,honest and compassionate people.They are a credit to veterinary medicine. Many times when i have had a sick animal they have gone far beyond their call of duty to help me.They are kind, respectful , friendly bunch.They will fit in any necessary emergencies.they have the greatest hours.i have and would never hesitate to recommend them to anyone! I cannot express in words how truly wonderful they are! Read Less
Debra Williams
30 Jan 2017
REPORT
The Animal Hospital of Cambridge is the only clinic I will take my dog to. Kathy and Neil's passion for animals is not unseen. The entire staff included makes everyone and their pets feel important an... Read More
The Animal Hospital of Cambridge is the only clinic I will take my dog to. Kathy and Neil's passion for animals is not unseen. The entire staff included makes everyone and their pets feel important and takes the. Every visit you are left with every question answered and a great feeling you pet was dealt with in the most caring, compassionate and professional manner. The rescue work Kathy does is tremendous providing all types of animals a new safe and healthy start to life with warm loving homes. The entire team is awesome and I'd highly recommend to anyone looking for a new clinic to definitely visit for a consultation. You will not be disappointed. Read Less
Andrea S.
30 Jan 2017
REPORT
We adopted our baby from this hospital and the care and support was superb. There was a free medical insurance provided for the first few weeks and we needed it. Our baby was a puppy that was rejected... Read More
We adopted our baby from this hospital and the care and support was superb. There was a free medical insurance provided for the first few weeks and we needed it. Our baby was a puppy that was rejected by a pet store. She ended up having a virus that almost killed her but they saved her and the expenses were covered by insurance. It was not their fault she had a virus from her previous life. She is 100% now and we love her like anything and still taker her here. Hours are very flexible and service is wonderful Read Less
Trish Pulham-Wilson
19 Jan 2017
REPORT
Just before the holidays, my family and I made the very difficult decision to move our dog, Buster, on to the next world and end the severe pain he had been dealing with daily for months. The Animal H... Read More
Just before the holidays, my family and I made the very difficult decision to move our dog, Buster, on to the next world and end the severe pain he had been dealing with daily for months. The Animal Hospital had helped us to help him manage it but his life, and he, had not been the same for quite some time. We felt and still feel lucky that he was with us, at least physically, for more than 15 years. From start to finish, the Animal Hospital made things easier for us and handled Buster compassionately. Thank you to all of the staff for helping us to get through this sad event. Read Less
Tina Beier
10 Jan 2017
REPORT
I love this animal hospital. Their facilities are always clean, their staff friendly, their service is efficient and my pets get great care. They've helped my pug through a bladder stone and eye remov... Read More
I love this animal hospital. Their facilities are always clean, their staff friendly, their service is efficient and my pets get great care. They've helped my pug through a bladder stone and eye removal operation, and stitched my shepherd's cut paw. Their vets provide thorough attention to every animal and their invoices clearly lay out prices; they don't gouge your wallet in that they provide options. They also have late hours, which is helpful, and prioritize emergency cases if needed. Read Less
Dianne Lukas
6 Jan 2017
REPORT
We have been clients of Animal Hospital of Cambridge for a number of years. During those years, we have watched the Clinic grow in Veterinarians, Registered Veterinary Technicians and support staff, ... Read More
We have been clients of Animal Hospital of Cambridge for a number of years. During those years, we have watched the Clinic grow in Veterinarians, Registered Veterinary Technicians and support staff, as well as surroundings, equipment and up-to-date technical expertise. Our Maine Coon Cats/Kittens have been treated expertly and efficiently with kindness and love. During difficult times, we have never been rushed and always been treated as "family". We look forward with anticipation to our relationship continuing at the state of the art new Clinic currently being constructed. Best Wishes to ALL OF YOU AND THANKS. Read Less
Mark Sharratt
3 Jan 2017
REPORT
I want to express my sincere gratitude to the staff at Cambridge Animal Hospital. I recently switched Vets as I was unimpressed with the very poor quality of customer care that they exhibited. Cambrid... Read More
I want to express my sincere gratitude to the staff at Cambridge Animal Hospital. I recently switched Vets as I was unimpressed with the very poor quality of customer care that they exhibited. Cambridge Animal Hospital has been a breath of fresh air with experienced Vets and Staff who show a great passion for their job and clearly care about helping their clients. I specifically want to single out Kayla Skevington and Dr. Simone. Keep up the AMAZING work! My Golden Retriever Abby and Husky Max thank you VERY MUCH! Sincerely, Mark Sharratt Read Less
Annik Sabourin-Yee
3 Jan 2017
REPORT
Amazing people that see and treat your pets as if they were their own! Been taking my puppy there since I had her and drive to Cambridge from Guelph (the vet city) and would never change that!! A+++
Simon Holley
2 Jan 2017
REPORT
Thank you to everyone at the Animal Hospital of Cambridge. We have three dogs who love to visit the team at the hospital. The staff are warm and friendly. Not only do they keep us organized with frien... Read More
Thank you to everyone at the Animal Hospital of Cambridge. We have three dogs who love to visit the team at the hospital. The staff are warm and friendly. Not only do they keep us organized with friendly reminders but the hours suit or busy schedules. Thank you for taking such great care of our little familyRead Less
Kara Bear
29 Dec 2016
REPORT
Our cat Bosco is a healthy happy cat with an amazing life. Almost fifteen years later , here we are again looking for another addition. Staff is friendly and approachable. Truly people who care about ... Read More
Our cat Bosco is a healthy happy cat with an amazing life. Almost fifteen years later , here we are again looking for another addition. Staff is friendly and approachable. Truly people who care about their animals . Great kitten and puppy packages as well to assist you in getting the proper care for your furrbabies at an affordable rate.Read Less
Chris Rothon
3 Nov 2016
REPORT
I cannot say enough good things about The animal hospital of cambridge they are caring considerate so out going during EVERY visit there professionalism and care that they show my Zoey everytime we ha... Read More
I cannot say enough good things about The animal hospital of cambridge they are caring considerate so out going during EVERY visit there professionalism and care that they show my Zoey everytime we have an appointment is exceptional. Thanks for doing such a great job this goes out to all if you. Read Less
Deanna Sutherland
20 Sep 2016
REPORT
Thank you to the amazing staff at Animal Hospital of Cambridge, you saved my best friend, I can't be anymore grateful for this place. I'll be recommending you guys to everyone for any small animal nee... Read More
Thank you to the amazing staff at Animal Hospital of Cambridge, you saved my best friend, I can't be anymore grateful for this place. I'll be recommending you guys to everyone for any small animal need! Read Less
Heidi Burton
9 Sep 2016
REPORT
Thank you to the staff at the Animal Hospital of Cambridge. You've treated my animals with dignity and care and have always gone above and beyond. Recently I brought my cat in after finding her outsid... Read More
Thank you to the staff at the Animal Hospital of Cambridge. You've treated my animals with dignity and care and have always gone above and beyond. Recently I brought my cat in after finding her outside, in the process of passing away. I rushed her to the hospital and I was in a panic. With support from staff we made the decision to help her pass on. That was one of the most difficult things I've ever done but everyone there was so kind and caring and sympathetic. I felt like I didn't have to go through it alone. You all made a traumatic experience less frightening. Thank you! Read Less
Leanne Wolf
8 Sep 2016
REPORT
Today we were faced with a very difficult decision as a family with our cat of 17 years Spinner We just wanted to share that we will ever be so grateful for the compassionate staff and care that Spinn... Read More
Today we were faced with a very difficult decision as a family with our cat of 17 years Spinner We just wanted to share that we will ever be so grateful for the compassionate staff and care that Spinner received. He will forever live on our hearts knowing that he is resting well in peace. Thank you again to all the staff @ The Cambridge Animal HospitalRead Less
Emily J.
18 Mar 2014
REPORT
Adopted a puppy from Animal Hospital of Cambridge for $600 which was to include all worming, shots and neuter surgery. Visit # 1 - charged extra for worm pill, didn't make a fuss. Visit # 2 - after co... Read More
Adopted a puppy from Animal Hospital of Cambridge for $600 which was to include all worming, shots and neuter surgery. Visit # 1 - charged extra for worm pill, didn't make a fuss. Visit # 2 - after confirming twice that there would be no additional charges for the surgery at all, the morning of surgery I am presented with an estimate of $284-$540 to sign off on. After involving several people, it was agreed that the neuter surgery was included in my adoption fee. Next I get a phone call that the dog has ear mites and it's $44 to treat it. I agree and request a second dose for our other dog (which ended up being backordered, but they charged me anyway). We take our other dog to our regular vet the next day to have them both checked. NEITHER of them had any sign of ear mites. And I am still waiting for this business too refund the money for the medication that is backordered, that I do not want, for a condition my dog does not have.I'll give these people the benefit of the doubt and suggest incompetence instead of fraudulent practices. I also get a strong vibe of being a "rescue" service that is really just a money making scheme. Go to a proper humane society or SPCA branch for a proper adoption not the scam that I've been suckered into.Whether you are seeking incompetence or fraud from a vet, that seems to be what these people offer. And I wouldn't go back to this place if they were the last vet on earth. Read Less
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(519) 624-9760
600 Hespeler Road
Cambridge Ontario N1R 8H2
Business Hours
Monday
Mon
08:00AM-22:00PM
Tuesday
Tue
08:00AM-22:00PM
Wednesday
Wed
08:00AM-22:00PM
Thursday
Thu
08:00AM-22:00PM
Friday
Fri
08:00AM-22:00PM
Saturday
Sat
08:00AM-22:00PM
Sunday
Sun
08:00AM-22:00PM
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Animal Hospital Of Cambridge

Cambridge, Ontario
(32)
600 Hespeler Road
Cambridge Ontario N1R 8H2
www.animalhospitalofcambridge.com
Animal Hospital of Cambridge opened its doors in April 2004.
It was built on a vision to create a full service hospital, with extended hours of operation to service its clients. It was also created to provide the community and their animal families with exceptional patient care and client service.
We have amassed a team of caring professionals, all hard working, wonderful people who continue to work to build the best hospital possible. Exceptional client service and striving to provide the best medical care possible for your pet has been our foundation. We have a large staff of experienced Veterinarians, Registered Veterinary Technicians & support staff. Our practice continues to grow and we are all very proud of what we have created and for what the future holds for us.
New for 2015 - We can now offer a NO PAYMENT for 3 MONTH'S option through Citifinancial OAC ( on approved credit) for those unexpected emergencies or for when your pet need surgery.
Monday
08:00AM-22:00PM
Tuesday
08:00AM-22:00PM
Wednesday
08:00AM-22:00PM
Thursday
08:00AM-22:00PM
Friday
08:00AM-22:00PM
Saturday
08:00AM-22:00PM
Sunday
08:00AM-22:00PM
Chrissy M.
21 May 2019
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REPORT
Don't let previous reviews get you down.New to the area with no regular vet yet, I brought my cat deedee in due to some urinary issues she was having.I got a same day appointment on a saturday no less... Read More
Don't let previous reviews get you down.New to the area with no regular vet yet, I brought my cat deedee in due to some urinary issues she was having.I got a same day appointment on a saturday no less, and was nervous about bringing my anxious cat to a new vet since she's been used to the same one for years.Boy am I glad I did!This place was fantastic.Huge waiting area separated into cats and dog areas, snack bar and refreshments available.Large spacey inner waiting rooms with tvs. On our rooms tv, there was birds eating seeds which help keep my cat distracted from where she was. They also have their own lab on site so no need to wait days for results!From the front desk helpers, to the vet techs, to the actual doctor.Everyone was pleasant and welcoming and DID NOT PRESSURE!!I can't stress that enough. I did not feel pressured to empty my wallet at all. I was given multiple options and price ranges so I would feel comfortable with what was needed.Was this place uber cheap? No, of course not. Vet's never are, but the fact that I was treated so well here made me a very happy customer. Fast forward a week and a bit and my baby is feeling much better, and is back to her normal self.I will definitely return if needed in the future.5/5 Read Less
Karen Pang
16 Jul 2018
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REPORT
It’s pretty clean and spacious I usually come here for my three dogs. Recently when I went to treat a dog’s wound on his leg, the bandage and cleaning and meds came up to around $530, which was okay. ... Read More
It’s pretty clean and spacious I usually come here for my three dogs. Recently when I went to treat a dog’s wound on his leg, the bandage and cleaning and meds came up to around $530, which was okay. Initially they said I can re bandage him at home and was going to teach me how. However I had to come in every other day for a week and a half and they charged me every time I went in. It costs about $70 for a bandage change. Read Less
Wayne Oneill
30 Jun 2018
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REPORT
Everyone was very helpful and we had an awesome Vet talk to us and check out our dog. First time there and it was great. Thanks!
Janet Thomas1711
30 Jun 2018
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REPORT
This Animal Hospital is Amazing. I have brought all my Precious Babies there. Usually at the most scariest times in my life and "These Guys". I have No Words. They are Amazing. Xoxoxo πŸ’– πŸ’– πŸ’–
Christine Fernandes
23 May 2018
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REPORT
I have been taking my dog there for almost 6 years now have always had a great experience with fair prices as well as follow up visits were usually free of charge and the Vet's here really are amazing... Read More
I have been taking my dog there for almost 6 years now have always had a great experience with fair prices as well as follow up visits were usually free of charge and the Vet's here really are amazing. HOWEVER...I have recently had to take my cat in for an exam and was blown away by the decor in there new location. This place is extravagant with chandelier's and beautiful leather couches and I'm assuming this is why there prices have SKYROCKETED. i love my animals and will do anything for them, vet services are already quite expensive as it is, and i'm not ok with spending over $100.00 for a 15 min exam and having to be there for 2 hours for no reason at all. I had an appointment and still had to wait a very very long time. Unfortunately I will be taking my animals somewhere else now. Read Less
Landon Philip
17 May 2018
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REPORT
My dog blew his ACL. This place nearly cried saying I need surgery. I said I wanted 8 weeks to see if there was any improvement and go a natural way instead of $5000 surgery. They gave me a hard time ... Read More
My dog blew his ACL. This place nearly cried saying I need surgery. I said I wanted 8 weeks to see if there was any improvement and go a natural way instead of $5000 surgery. They gave me a hard time saying he needed the surgery. Then he blew his other knee compensating (typical)Happy to report through a natural therapy that he is 100% saving me $10000. Every time we go here we get told to go to a different flea and tick the one offered today is getting dogs sick. The staff recognized this. Why give my dog something new? Then tried to say we need to treat dog through winter. Ticks don’t live in our winters !!? The vet and the people who take care of the dogs are amazing. However I wish front staff would stop up selling every chance they get. We love our pets and I feel like they are trying to take advantage of that. Read Less
Michelle Payne
8 May 2018
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I brought my cat here because it was the only place open past 9. The service was excellent, the vet that took a look at him was excellent as well (I think her name was Sophie, I believe she was from N... Read More
I brought my cat here because it was the only place open past 9. The service was excellent, the vet that took a look at him was excellent as well (I think her name was Sophie, I believe she was from New Zealand or Australia). And to my surprise, she called back about 5 days later to ask how he was doing! They make you feel like they really do care about your animals, and there is absolutely nothing better than that! I will definitely be bringing him here from now on. I highly, highly recommend the Animal Hospital of Cambridge! Read Less
Kylie Farmer
22 Apr 2018
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I brought my dog in after she was impaled by a stick while out for a run. Although we use another clinic, they were able to see us right away. My dog had a surgical procedure to clean the wound and ex... Read More
I brought my dog in after she was impaled by a stick while out for a run. Although we use another clinic, they were able to see us right away. My dog had a surgical procedure to clean the wound and explore how serious the damage was. I am very pleased with the communication from all of the staff at Animal ospital of Cambridge. The care for my dog was excellent. Compared to the cost of a prevous abdominal surgery my dog had at her regular vet, the pricing here is great, especially for emergency care. Thank-you so much for helping Robinson!! Read Less
Ian Watson
13 Apr 2018
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New facility. Bright and inviting. Attentive service, large parking lot. Call for appointment to avoid long waits.
Tiffany Schell
27 Mar 2018
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Honest, respectful, pricing is on par with everywhere else, beautiful facility. We just had to put our cat down as he was very old and sick. We were told on inspection that he was dying, she presente... Read More
Honest, respectful, pricing is on par with everywhere else, beautiful facility. We just had to put our cat down as he was very old and sick. We were told on inspection that he was dying, she presented our options, (no up selling) we made our choice, she made us feel good about our option, and the entire staff was very considerate, respectful, and empathetic. Thank you Dr. Meredith! Read Less
Alexandra Vibert
12 Mar 2018
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Absolutely love this practice. Dr Kathy provides nothing short of excellence service every time we see her. All of the vets, rvts, and office staff are knowledgeable and friendly and we never feel as ... Read More
Absolutely love this practice. Dr Kathy provides nothing short of excellence service every time we see her. All of the vets, rvts, and office staff are knowledgeable and friendly and we never feel as though they don't care or are talking down to us. We bring all of our pets here regularly and have never had a bad experience. I've also referred several of my friends to this practice and the staff has gone above and beyond for them as much as possible as well. Can't give this place enough good reviews! We love Cambridge Animal Hospital. The new building is very nice too ❀ Read Less
Kathryn W.
21 Dec 2017
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This place is an absolute ripoff, praying on worried pet owners and charging exorbitant prices. As the only after hours vet in the area, they feel they can charge anything they like!I went there nearl... Read More
This place is an absolute ripoff, praying on worried pet owners and charging exorbitant prices. As the only after hours vet in the area, they feel they can charge anything they like!I went there nearly a week ago and am still livid at the uncaring vet and the scandalous bill I received! Avoid this place at all costs! If you want caring staff and reasonable prices go to Bishopgate! Read Less
Deserae Beaulne
26 May 2017
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AMAZING staff, reception, and overall experience. Dr. Ellie and her team was a dream and made my experience more comforting than I ever could have imagined. I came in with my very sick cat who was s... Read More
AMAZING staff, reception, and overall experience. Dr. Ellie and her team was a dream and made my experience more comforting than I ever could have imagined. I came in with my very sick cat who was showing no improvement since I took him to another vet office in Kitchener. Dr Ellie and her assistant worked with me for hours to get the best price possible as well as find the best options to figure out what was wrong with my baby. She comforted me and spent hours explaining the options all while giving me time to think and discuss with family. Using her clear knowledge of animals and how their body functions, as well as relating to personal experiences, she was able to put my mind at ease and create a sense of peace with my decisions. Upon the passing of my beloved cat, I received a card with a personal message from each of the staff at the hospital. I couldn't be more greatful. I would pay double to go see Dr Ellie again. It's worth it knowing that the one you love is in good hands. They are truly an extension of our family. Read Less
Erin Janus
21 May 2017
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After having a few unimpressive and disappointing experiences at other vet clinics, I was thrilled with the service and my experience at this Animal Hospital of Cambridge. Dr. Anna S. is extremely kno... Read More
After having a few unimpressive and disappointing experiences at other vet clinics, I was thrilled with the service and my experience at this Animal Hospital of Cambridge. Dr. Anna S. is extremely knowledgeable, kind, gentle and is a fantastic veterinarian. It is clear that she actually loves and cares for animals, and demonstrates evidence of ample education and expertise that seems to be lacking where it is needed most in far too many vet clinics today. Bringing my rescue kitten for his first check-up with Dr. Anna, I observed what was a very thorough and careful examination, got to understand more about my kitten's health and condition, which treatments and doses were chosen and why, and Dr. Anna pleasantly answered all my questions in detail as well as casually informed me of many small, but key details and information that made me feel comfortable, informed and content. If this Animal Hospital of Cambridge holds all of their staff to the standard of knowledge, expertise, communication and service that I experienced with Dr. Anna, it will undoubtedly be THE animal hospital that all animal hospitals should be. Read Less
Olivia S.
12 Feb 2017
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If it was possible I wouldn't give any stars at all! DO NOT GO HERE. We have been bringing our dog here for 3.5 years. It wasn't until recently that we were treated extremely poorly. A few weeks ago w... Read More
If it was possible I wouldn't give any stars at all! DO NOT GO HERE. We have been bringing our dog here for 3.5 years. It wasn't until recently that we were treated extremely poorly. A few weeks ago we brought our dog Mac into the vet to take a look at his hind leg. He'd been stiff for the last couple weeks and it wasn't getting better. The Vet came in and did not even check his ears or his paws. She examined his spine and his leg briefly. The vet determined that we should get X-rays for both his legs and his hips at a cost around $600. This seemed a little steep considering when I made the appointment the receptionist said around $250 for X-rays. We booked the appointment for a few days later but I canceled the appointment. We decided to let him rest for a day or so and monitor his movement. He seemed to be fine, no pain or really any movement problems after that appointment. About a week and a bit later, he couldn't put any pressure on his leg, so I called immediately to make an appointment. We had isolated the injury to the lower part of his back left leg and wanted to X-ray there only. When asking about the possibility of this, the receptionist told me she needed to speak with the vet to determine if this is plausible. I was told I would be getting a call back later that evening. I received no call. The next morning I called again. No answer. Voicemail left. Around 2:00 in the afternoon, I left another voicemail. No call back. My boyfriend finally got home around 6:30 that evening and was told that no one had gotten back to me. He called this time. After speaking with the first receptionist, it was told that there was no record of any of the phone calls or voicemails that were left. He asked to speak with a supervisor. When the "supervisor" came on the phone, the person began to be argumentative with him saying that WE put our dogs health at risk. My boyfriend kindly told her where to go and hung up. We have not received any other contact from this clinic. Upon immediately switching vets(to burgess animal clinic which is awesome), we had an appointment booked the next morning. Mac was diagnosed with a severe foot infection, ear infection and possible ACL tear/pull. After receiving his medication, we were told to monitor his improvement and bring him back for X-rays if he doesn't improve. The quote for the X-rays was $300, with the exact same films quoted on both from both clinics. Luckily, Mac is doing way better. Heed this warning. They over charge here. It's robbery. They do not do their due diligence. They charge $100 for a check up. Burgess charges $60. They wanted to charge us $600 for X-rays. Burgess is $300. I will never recommend this place. Do not take your pet here. Read Less
Dave Clews
4 Feb 2017
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What a fantastic place! They are so caring towards all of their animals. It's an awesome place for you to adopt a wonderful rescue animal!! I highly recommend looking here if you want a new loving fam... Read More
What a fantastic place! They are so caring towards all of their animals. It's an awesome place for you to adopt a wonderful rescue animal!! I highly recommend looking here if you want a new loving family member!Read Less
Rachel Whistance
30 Jan 2017
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What a wonderful place! The staff truly care about each and every animal in their care. When my cat went in for dental surgery, each of the staff were so gentle and loving with her. They completely se... Read More
What a wonderful place! The staff truly care about each and every animal in their care. When my cat went in for dental surgery, each of the staff were so gentle and loving with her. They completely set my mind at ease beforehand, giving me all the information I could possibly need, and then kept me updated throughout the day. Plus, the work they did ended up costing less than the quote - talk about integrity! You can feel good about entrusting your fur kids with this kind and compassionate staff. Read Less
Jocelyn Baan
30 Jan 2017
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These fine people are extremely dedicated, reliable ,honest and compassionate people.They are a credit to veterinary medicine. Many times when i have had a sick animal they have gone far beyond their ... Read More
These fine people are extremely dedicated, reliable ,honest and compassionate people.They are a credit to veterinary medicine. Many times when i have had a sick animal they have gone far beyond their call of duty to help me.They are kind, respectful , friendly bunch.They will fit in any necessary emergencies.they have the greatest hours.i have and would never hesitate to recommend them to anyone! I cannot express in words how truly wonderful they are! Read Less
Debra Williams
30 Jan 2017
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The Animal Hospital of Cambridge is the only clinic I will take my dog to. Kathy and Neil's passion for animals is not unseen. The entire staff included makes everyone and their pets feel important an... Read More
The Animal Hospital of Cambridge is the only clinic I will take my dog to. Kathy and Neil's passion for animals is not unseen. The entire staff included makes everyone and their pets feel important and takes the. Every visit you are left with every question answered and a great feeling you pet was dealt with in the most caring, compassionate and professional manner. The rescue work Kathy does is tremendous providing all types of animals a new safe and healthy start to life with warm loving homes. The entire team is awesome and I'd highly recommend to anyone looking for a new clinic to definitely visit for a consultation. You will not be disappointed. Read Less
Andrea S.
30 Jan 2017
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We adopted our baby from this hospital and the care and support was superb. There was a free medical insurance provided for the first few weeks and we needed it. Our baby was a puppy that was rejected... Read More
We adopted our baby from this hospital and the care and support was superb. There was a free medical insurance provided for the first few weeks and we needed it. Our baby was a puppy that was rejected by a pet store. She ended up having a virus that almost killed her but they saved her and the expenses were covered by insurance. It was not their fault she had a virus from her previous life. She is 100% now and we love her like anything and still taker her here. Hours are very flexible and service is wonderful Read Less
Trish Pulham-Wilson
19 Jan 2017
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Just before the holidays, my family and I made the very difficult decision to move our dog, Buster, on to the next world and end the severe pain he had been dealing with daily for months. The Animal H... Read More
Just before the holidays, my family and I made the very difficult decision to move our dog, Buster, on to the next world and end the severe pain he had been dealing with daily for months. The Animal Hospital had helped us to help him manage it but his life, and he, had not been the same for quite some time. We felt and still feel lucky that he was with us, at least physically, for more than 15 years. From start to finish, the Animal Hospital made things easier for us and handled Buster compassionately. Thank you to all of the staff for helping us to get through this sad event. Read Less
Tina Beier
10 Jan 2017
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I love this animal hospital. Their facilities are always clean, their staff friendly, their service is efficient and my pets get great care. They've helped my pug through a bladder stone and eye remov... Read More
I love this animal hospital. Their facilities are always clean, their staff friendly, their service is efficient and my pets get great care. They've helped my pug through a bladder stone and eye removal operation, and stitched my shepherd's cut paw. Their vets provide thorough attention to every animal and their invoices clearly lay out prices; they don't gouge your wallet in that they provide options. They also have late hours, which is helpful, and prioritize emergency cases if needed. Read Less
Dianne Lukas
6 Jan 2017
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We have been clients of Animal Hospital of Cambridge for a number of years. During those years, we have watched the Clinic grow in Veterinarians, Registered Veterinary Technicians and support staff, ... Read More
We have been clients of Animal Hospital of Cambridge for a number of years. During those years, we have watched the Clinic grow in Veterinarians, Registered Veterinary Technicians and support staff, as well as surroundings, equipment and up-to-date technical expertise. Our Maine Coon Cats/Kittens have been treated expertly and efficiently with kindness and love. During difficult times, we have never been rushed and always been treated as "family". We look forward with anticipation to our relationship continuing at the state of the art new Clinic currently being constructed. Best Wishes to ALL OF YOU AND THANKS. Read Less
Mark Sharratt
3 Jan 2017
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I want to express my sincere gratitude to the staff at Cambridge Animal Hospital. I recently switched Vets as I was unimpressed with the very poor quality of customer care that they exhibited. Cambrid... Read More
I want to express my sincere gratitude to the staff at Cambridge Animal Hospital. I recently switched Vets as I was unimpressed with the very poor quality of customer care that they exhibited. Cambridge Animal Hospital has been a breath of fresh air with experienced Vets and Staff who show a great passion for their job and clearly care about helping their clients. I specifically want to single out Kayla Skevington and Dr. Simone. Keep up the AMAZING work! My Golden Retriever Abby and Husky Max thank you VERY MUCH! Sincerely, Mark Sharratt Read Less
Annik Sabourin-Yee
3 Jan 2017
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Amazing people that see and treat your pets as if they were their own! Been taking my puppy there since I had her and drive to Cambridge from Guelph (the vet city) and would never change that!! A+++
Simon Holley
2 Jan 2017
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Thank you to everyone at the Animal Hospital of Cambridge. We have three dogs who love to visit the team at the hospital. The staff are warm and friendly. Not only do they keep us organized with frien... Read More
Thank you to everyone at the Animal Hospital of Cambridge. We have three dogs who love to visit the team at the hospital. The staff are warm and friendly. Not only do they keep us organized with friendly reminders but the hours suit or busy schedules. Thank you for taking such great care of our little familyRead Less
Kara Bear
29 Dec 2016
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Our cat Bosco is a healthy happy cat with an amazing life. Almost fifteen years later , here we are again looking for another addition. Staff is friendly and approachable. Truly people who care about ... Read More
Our cat Bosco is a healthy happy cat with an amazing life. Almost fifteen years later , here we are again looking for another addition. Staff is friendly and approachable. Truly people who care about their animals . Great kitten and puppy packages as well to assist you in getting the proper care for your furrbabies at an affordable rate.Read Less
Chris Rothon
3 Nov 2016
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I cannot say enough good things about The animal hospital of cambridge they are caring considerate so out going during EVERY visit there professionalism and care that they show my Zoey everytime we ha... Read More
I cannot say enough good things about The animal hospital of cambridge they are caring considerate so out going during EVERY visit there professionalism and care that they show my Zoey everytime we have an appointment is exceptional. Thanks for doing such a great job this goes out to all if you. Read Less
Deanna Sutherland
20 Sep 2016
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Thank you to the amazing staff at Animal Hospital of Cambridge, you saved my best friend, I can't be anymore grateful for this place. I'll be recommending you guys to everyone for any small animal nee... Read More
Thank you to the amazing staff at Animal Hospital of Cambridge, you saved my best friend, I can't be anymore grateful for this place. I'll be recommending you guys to everyone for any small animal need! Read Less
Heidi Burton
9 Sep 2016
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Thank you to the staff at the Animal Hospital of Cambridge. You've treated my animals with dignity and care and have always gone above and beyond. Recently I brought my cat in after finding her outsid... Read More
Thank you to the staff at the Animal Hospital of Cambridge. You've treated my animals with dignity and care and have always gone above and beyond. Recently I brought my cat in after finding her outside, in the process of passing away. I rushed her to the hospital and I was in a panic. With support from staff we made the decision to help her pass on. That was one of the most difficult things I've ever done but everyone there was so kind and caring and sympathetic. I felt like I didn't have to go through it alone. You all made a traumatic experience less frightening. Thank you! Read Less
Leanne Wolf
8 Sep 2016
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Today we were faced with a very difficult decision as a family with our cat of 17 years Spinner We just wanted to share that we will ever be so grateful for the compassionate staff and care that Spinn... Read More
Today we were faced with a very difficult decision as a family with our cat of 17 years Spinner We just wanted to share that we will ever be so grateful for the compassionate staff and care that Spinner received. He will forever live on our hearts knowing that he is resting well in peace. Thank you again to all the staff @ The Cambridge Animal HospitalRead Less
Emily J.
18 Mar 2014
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Adopted a puppy from Animal Hospital of Cambridge for $600 which was to include all worming, shots and neuter surgery. Visit # 1 - charged extra for worm pill, didn't make a fuss. Visit # 2 - after co... Read More
Adopted a puppy from Animal Hospital of Cambridge for $600 which was to include all worming, shots and neuter surgery. Visit # 1 - charged extra for worm pill, didn't make a fuss. Visit # 2 - after confirming twice that there would be no additional charges for the surgery at all, the morning of surgery I am presented with an estimate of $284-$540 to sign off on. After involving several people, it was agreed that the neuter surgery was included in my adoption fee. Next I get a phone call that the dog has ear mites and it's $44 to treat it. I agree and request a second dose for our other dog (which ended up being backordered, but they charged me anyway). We take our other dog to our regular vet the next day to have them both checked. NEITHER of them had any sign of ear mites. And I am still waiting for this business too refund the money for the medication that is backordered, that I do not want, for a condition my dog does not have.I'll give these people the benefit of the doubt and suggest incompetence instead of fraudulent practices. I also get a strong vibe of being a "rescue" service that is really just a money making scheme. Go to a proper humane society or SPCA branch for a proper adoption not the scam that I've been suckered into.Whether you are seeking incompetence or fraud from a vet, that seems to be what these people offer. And I wouldn't go back to this place if they were the last vet on earth. Read Less
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