Please beware of this clinic !!! I brang my loved 9 year old cat in over Easter weekend. My cat was being seen by my regular vet in the previous two weeks leading up to this visit. My cat had a bad right hip, was eating poorly, and was dehydrated. Through x ray at my regular vet we seen he had gas, and swollen intestines hense why his eating habits declined. We were in the process of treating IDB with further examinations keeping a close eye on my baby. Over the long weekend I though it would be a good idea to give my cat a boost of hydration so I brang him into the emerge. My cat was taken for an assessment in which I was not aloud to be present for... Within 10 minutes I was called into a room in which I was greeted by Dr Robyn Suderman , she told me she was very concerned about my pet, and told me he was dying ! I was in absoultely shock, long story short I updated her with my previously information on my cat she told me she is almost sure he has lymphoma cancer and is declining fast and that it would be best to put him down. I declined , there was no way I was pulling the plug on my cat ! I asked to see him in which she declined , over the next 5 hours I was refused access to see my cat unless I signed a paper to have my cat euthanized and if I took my cat out of the facility I would be charged ! I was very nervous and scared. Within the first hour I was told an ultrasound was done and that herself and every vet tech was 110 percent certain he had "multiple tumors and friends that were angry" she said she took fluid and confirmed it was lymphoma cancer. In despair for hours being refused access to see my cat unless I signed his death ! Was absolute torture ! I asked if they could keep him for the night untill I could have him seen by my regular vet and they declined. Saying they were not equipped to care for him. Again telling me I would be charged if I took him out of there. My cat is now gone because I had to sign a paper to have him killed in order to SEE HIM! I'm absoultely disgusted with the service my animal got by this clinic ! And to only find out the next day they infact do not do proper ultrasounds with images so how she seen multiple tumors and was able to extract fluid is beyond me! Oh and within the last minutes I was told blood was taken free of charge and he had no more white blood cells and was basically dead and that it was time ! Later when I got a copy of his blood lab , he had white blood cells so I don't no wtf she was talking about. Also after reading her report she basically states I brang in a dying , vocalizing cat in alot of pain which was NOT the case. So I don't no what happened in the back but didn't seem good. BEWARE of this clinic and if you visit makes use you have a backbone and can stand up to this people. I unfortunately crumbled in despair. Read Less

Google Filters and Topics Maps Images Shopping News Books Videos Flights Finance Search Results Emergency Veterinary Clinic of Waterloo 3.6 (218) Emergency veterinarian service in Cambridge, OntarioOpen 12+ OverviewReviewsPhotosAbout Main Results Reviews from the web TopVet 3.6/5 18 reviews Yellow Pages 3/5 6 votes Google review summary 3.6 (218) Reviews Allcompassionate 29 receptionist 28 feel 20 cost 18 +6 Sort by Most relevant Newest Highest Lowest Laura McNamee 2 reviews 59 minutes ago NEW I feel it is unfair to rate this clinic so poorly as the care from most of the staff was adequate, if not better than adequate. The front desk staff were kind and compassionate, vet techs were efficient at the onset and all but one vet … More Adam Boersen 2 reviews·2 photos a year ago Please don't go here. This clinic tried to shake me down for every dollar they possibly could. … More Photo 1 in review by Adam Boersen 42 T T Local Guide·59 reviews·124 photos 6 months ago I want to personally thank the front desk angel that took care of my boy Bud and I the afternoon of Friday Sept. 16th. I rushed my poor Bud into the clinic for what I didn't know at the time was GSV (flipped stomach). The compassion and … More Photo 1 in review by T T Photo 2 in review by T T Dawn Benson 1 review·1 photo 3 months ago This was the best emergency veterinary hospital i have ever been too. My cat Samson had a urinary blockage and they took him immediately. It was Thanksgiving weekend they were extremely busy. I was so grateful for their services. The … More Photo 1 in review by Dawn Benson 1 Topvet.net https://topvet.net › ... › Cambridge Emergency Veterinary Clinic of Waterloo, 405 Maple Grove Road, Cambridge, ... Book an appointment and read reviews on Emergency Veterinary Clinic of Waterloo, 405 Maple Grove Road, Cambridge, Ontario with TopVet. 3.6 (18) Yably https://yably.ca › ... › Cambridge Emergency Veterinarian Clinic Of Waterloo Region - Reviews - 405 Maple Grove Rd #14 ... Get information on Emergency Veterinarian Clinic Of Waterloo Region - Cambridge. Ratings & Reviews, phone number, website, address & opening hours. Emergency Vet Clinic of Waterloo Region https://www.emergencyvc.ca Emergency Vet Clinic of Waterloo Region The Emergency Veterinary Clinic of Waterloo Region is open weeknights, weekends, and all statutory holidays to address sudden pet illnesses & injuries. Missing: reviews ‎| Must have: reviews WhoDoYou https://www.whodoyou.com › biz Emergency Vet. Clinic - Waterloo Region in Cambridge, ON 4 reviews for Emergency Vet. Clinic - Waterloo Region | Ophthalmologist in Cambridge, ON | https://www.manitouanimalhospital.com/ https://www.emergenc... People also ask What is the biggest veterinary hospital in the world? What is the emergency vet line in BC? What is the emergency vet line in Nova Scotia? Feedback Web results Nicelocal.ca https://nicelocal.ca › vet › emergenc... Emergency Veterinary Clinic of Waterloo Emergency Veterinary Clinic of Waterloo: details with ⭐ reviews, phone number, work hours, location on map. Find similar veterinary hospitals in ... Indeed https://ca.indeed.com › cmp › reviews Working at Veterinary Emergency Clinic: Employee Reviews Many people will treat you poorly because they are in a bad mood that day (or everyday). A lot of precious egos at this clinic. If you're not a technician or ... 2.6 (8) YellowPages.ca https://www.yellowpages.ca › Ontario Emergency Veterinarian Clinic Of Waterloo Region - 405 Maple Grove Rd, Cambridge, ... I had to take my very old sick kitty here, and they were very kind, and informative in making sure I made the right decision for my little fur baby. 3.0 (6) Parkdale Animal Hospital https://parkdaleanimalhospital.ca › ... 24-Hour Emergency Service If you have an emergency after our regular hours, the Emergency Veterinary Clinic of Waterloo Region is available to care for your pet. cambridge.cdncompanies.com https://cambridge.cdncompanies.com › ... Emergency Veterinary Clinic of Waterloo - Hours & Reviews - 405 ... Emergency Veterinary Clinic of Waterloo, Veterinarian in Cambridge, Ontario, 405 Maple Grove Road, Cambridge, ON N3E 1B6 – Hours of Operation & Customer ... I feel it is unfair to rate this clinic so poorly as the care from most of the staff was adequate, if not better than adequate. The front desk staff were kind and compassionate, vet techs were efficient at the onset and all but one vet were pragmatic and straightforward in their communication in addition to being empathetic. However a business (and that what this is) is only as good as its weakest employee (or owner…unclear?). And if this clinic is to be reviewed based on the one vet I am referring to, then I’d have to suggest you find an alternative no matter cost or distance. I had two interactions with Dr. Schell, while my dog was in EVCs supportive care (meaning my dog went to them for one on one overnight care while his primary care was with our vet during their business hours). The first interaction was not great. She didn’t like being questioned when I was seeking clarification on a procedure. The second interaction was awful. She came at me immediately about my dog’s condition and what my next steps needed to be so I wasn’t “going in circles”. When I told her my preference was to handle any decisions that needed to be made with my primary vet her approach got much more aggressive. I advised her I didn’t care for her approach in such a sensitive time which is when she turned inappropriately and unprofessionally defensive and wouldn’t stop coming at me. After telling her more than 3 times that I just wanted to make these decisions with my primary vet, that her tone was awful and that I didn’t need this right now she stormed out of the room, whispered something to the receptionist, walked away and that was the last I saw of her. 2 min later, once the bill was paid, someone came out, handed me my very sick dog and said “good luck”. It turns out, that what she whispered is that we weren’t welcome back (this was also relayed to our primary vet) For someone who claims to only be looking out for my dog, she allowed a bruised ego to guide her response and refuse further care. I should also mention that while I was attempting to end the interaction with her, she came at me over the previous days bill and my husband asking questions about why it was higher than the “high end” quotes cost (which I should add was well into the multiple thousands at this point). She told me they originally removed the cost that drove it over, advised me it was because my primary vet failed to provide a piece of equipment (an IV line…over $100 for this???) and then told me she was adding it back to the current invoice. Which I paid without question just to escape the interaction and get back to MY priority which was my dog. While Dr Schell is *perhaps* effective in her clinical practice, she has absolutely no business being customer facing. Her “bedside” manner is deplorable, her communication style is ultra defensive and this woman’s clear priority is the dollars and cents over the welfare of the animal she is caring for. I have zero problem paying for the elevated cost of emergency care. What I do have a problem with is cost gouging, the aggressive approach by this one doctor at an immensely sensitive and emotional time and the refusal of care because what…I hurt her feelings because I told her I didn’t care for her approach and tone? She, and this practice would be better served if she dropped the arrogance and worked on simple communication skills. Or quite frankly, stopped interacting with people all together. My beloved boy passed away yesterday, shortly after leaving EVCs care. I do thank the remainder of the vets and techs for their care for my boy over the three nights this past week and back in December for the same thing. Your kindness and compassion did not go unnoticed. Read Less

Very caring and professional team. Very thankful for the vet Jeff and the staff at the hospital. Handled my very anxious Rambo well and was very kind to us and provided allot of clarity and help. Once again thank you. Read Less