Dr. Jassal is a very thorough and experienced professional. He patiently answered many questions before and after surgery. He was empathetic when complications prevented surgery the first time and discussed all the factors involved. The staff have great confidence in his abilities. Kudos to Brianna, office assistant. She has an amazing love and concern for animals. It just radiates from her. Her confidence in the clinic and procedures helps to make the owner/ guardian feel at ease. Read Less

This is the first vet I have found in the past 10 years who truly and GENUINELY cares about the animals and doesn't just see them as $$ like 95% of every other veterinary I have checked out. Dr..Baldwin got on her knees and dropped down to my dogs level so she could talk to, pet, & play with both American Bulldog & my Labrador. My bulldog is difficult taking places and around people most of time and can get very protective especially around new people, so I thought that was very good of her to instantly read that and do what she did as most others would generally walk away or step back. She did a very thorough job when examining my girls and actually took the time to explain to me everything in detail. I was strapped financially at that time as well and so she actually sat with me for 20 minutes and explained to me a couple options, 1st one being the usual way (what a vet would do ), 2nd being what we could do together (a vet has to do a certain part as it requires skill & knowledge I don't have experience with obviously, but she could show me quickly how to do the care and said I could call if I had any questions) & 3rd she'd do the most important stuff immediately like her shots & medicine (all I could afford that day) & actually was kind enough to wave the "checkup fee" when I returned a few days later when I got the rest of the money for the other services, (considering it as one visit instead of two) which most places would never do. Also, we recently had to bring my lab in to be put down on a Saturday morning and they were so amazing about it and sympathetic for everyone in my family. It was the vet who owns the store instead of Dr. Baldwin which I was uneasy about to start, but was very impressed after it was done. They made sure Marley was comfortable (she had a very hard time getting up and couldn't walk the 10ft to the room so they said they'd do it where she was and brought everything out to her so she didn't have to struggle even trying. They were extremely understanding and sympathetic about how hard it was and gave us as much time as we each needed to say our goodbyes to our baby, never once did they try to rush us or anything. (Past experiences at different clinics have all been the same- After only 2-5minutes at most while you're saying final goodbyes or hanging onto those last moments with your pet, they insensitively make it clear that you're taking up too much of their time and hastily finish the job quick, hand you with the bill muttering some cliche comment or tell you to head to reception to settle up as they make a quick exit through the door and disappear out of sight). Even after they euthanized Marley they told us to take as much time as we needed, never invading our space and overall were very empathetic and decent. Couldn't have asked for more. I really recommend Dr.Baldwin and this clinic for anyone looking for a vet especially if you are like me and want one who is a genuine lover of animals and is there for them not the paycheck. Read Less