Valley Veterinary Clinic was founded by Dr. John Stinson in 1970. For several years he and Dr. Linwood Fisher practised out of his home on Charlotte St. in Carleton Place. They purchased the clinic in the mid 70′s and practised out of the current location for many years, servicing the small animal owners of Carleton Place and area and also the agricultural community at large. It would not have been uncommon to see a caesarian being done on a sheep and a scouring calf on I.V. fluids at the back of the clinic at that time. The clinic is very spacious and bright and has always had a good atmosphere for both staff and clients. Helen Douglas originally joined Valley Veterinary Clinic in 1979 and spent many nights pulling calves, often travelling as far as Ompah and Maberly. Gradually over time the area has changed and other clinics have taken over the agricultural aspect of the practice. When Dr. Stinson wished to sell the practice in 1995, Dr. Douglas purchased it from him. Dr. Button joined Valley Veterinary Clinic in 2006 as part of the equine practice. Over time and with the growth of her family her practice interest has shifted to small animals. Dr. Button is thrilled to have taken over the management of the clinic with the retirement of Dr. Douglas in Aug 2013. Valley Vet is now excited to be in partnership with Mississippi Mills Animal Hospital in Almonte and Renfrew Animal Hospital. Our hope is that we can continue to give quality and compassionate care to all of our patients throughout the region for many years to come!
Reviews
Roberta Slevin
6 Jun 2023
REPORT
A little note to express our appreciation for the professional and loving care that our sweet little Lizzie received at Valley Vets. Many times they fitted her in for emergent care required. All were ... Read More
A little note to express our appreciation for the professional and loving care that our sweet little Lizzie received at Valley Vets. Many times they fitted her in for emergent care required. All were always pleasant and helpful. Last week we had to say good bye to our little girl. All of the staff, receptionist, techs, and vet , gave Lizzie , my husband an I warm supportive care and .Dear little Lizzie died peacefully all bunnied up in my arms.
Thank you Dr. Rouselle Read Less
Cindy
22 Jun 2022
REPORT
Absolutely unprofessional. Amazing with animals, but made an error and had my credit card shut down (honest mistake) but while waiting to receive a new credit card I received unprofessional emails and... Read More
Absolutely unprofessional. Amazing with animals, but made an error and had my credit card shut down (honest mistake) but while waiting to receive a new credit card I received unprofessional emails and phone calls demanding payments. Explaining I’m waiting for a new card and I will try my best to get cash from a savings, because credit is all I had at the time, the emails didn’t stop.
The owner of the company took time to speak to me about this when I arrived with full payment (30 days later) but was yelling at me and rude. I asked her multiple times to stop yelling.
I explained that I was trying to recover money (as I only had a credit card) from their error to came in and pay. I answered every email and call during this time. She tried to say it wasn’t true with a transition report (not from terminal) just from books that they didn’t do it.
Regardless I get mistakes happen and it’s a he said, she said, but when u have a conversation on a professional level you do not scream and yell at your customers.
I would never ever recommend this vet and I will always make sure to tell people how disrespectful the owner is to her customers. Read Less
Merike Vist
12 May 2018
REPORT
Amanda mulloy is a fantastic vet
Michelle Wistaff
3 Feb 2018
REPORT
By far , the most competent, kindest, honest (which is what I thought was so very important as well) vets. Highly recommended
Tracey Blomquist
21 Jan 2018
REPORT
I started bringing my two dogs and cat here when we moved to CP last year. We have always gotten in on time for our appointments, and they call after a few days to see how your pet is doing.
The vets... Read More
I started bringing my two dogs and cat here when we moved to CP last year. We have always gotten in on time for our appointments, and they call after a few days to see how your pet is doing.
The vets been great and they always take their time with each "patient." Their prices are on on par or lower than our two previous vets before moving.
What is really amazing is that they never try to upsell and have even helped over the phone without needing an appointment. Read Less
daniel cleroux
5 Dec 2017
REPORT
Very friendly and honest staff. Will definitely be using them for all of my animals needs.
Richard Danielewski
25 Nov 2017
REPORT
Been going here for our cat for years. They made a mistake and ordered canine food instead of feline. Was super apologetic and ordered in the correct food ASAP.
We were already happy with everything... Read More
Been going here for our cat for years. They made a mistake and ordered canine food instead of feline. Was super apologetic and ordered in the correct food ASAP.
We were already happy with everything before but the way they handled this mistake impressed me and made a stressful situation no problem at all. Thanks! Read Less
Amanda C
8 Sep 2017
REPORT
In a last minute emergency Saturday of a long weekend this clinic was able to see our dog when her vet turned us away in a cold and unprofessional manner. They were so kind and caring and have continu... Read More
In a last minute emergency Saturday of a long weekend this clinic was able to see our dog when her vet turned us away in a cold and unprofessional manner. They were so kind and caring and have continued to provide great care for our pup since our first appointment.Read Less
will mcmurray
13 Mar 2017
REPORT
Always friendly and bring in special food my guy
Holly Lacroix
9 Feb 2017
REPORT
Superb, friendly staff on the phone, always ready to answer your questions and concerns and the vets are respectful of the horses and clients as well. Highly recommend!
Trish Aeckerlin
15 Jan 2017
REPORT
We had the best service and very compassionate when the time came to put my cat down. I can't say enough possitive words about the great staff!
Heather Langdon
20 Dec 2016
REPORT
Thank you to the wonderful staff for all the care that Theodore has received over the last week! We are so happy he is doing better! Warmest Wishes to you All!!!
Lea Maurice
16 Nov 2016
REPORT
Thank you for being so kind this evening when our family had our last moments with our loving old girl. Truly professional and empathetic to our painful loss of our beloved dog.
Dave Shaw
5 Nov 2016
REPORT
Went here for our dogs nails to be clipped to find out the money paid for clipping is donated...this is fantastic! Great staff very friendly!
Ruth Ludwig
13 Oct 2016
REPORT
I wonder if the review writer Lindsay is talking about the same Valley Vet service!? We are new to Carleton Place. Our kitty Missy hurt her paw, we ended up at Valley and we are so pleased. Could n... Read More
I wonder if the review writer Lindsay is talking about the same Valley Vet service!? We are new to Carleton Place. Our kitty Missy hurt her paw, we ended up at Valley and we are so pleased. Could not ask for more no nonsense caring staff. Dr Szyngiel was great!...a week letter I received a follow up phone call to ask how Missy was doing! When was the last time you had a medical Doctor to call and ask you how YOU were doing!?
I was worried about changing vets ...we need not have...we are very happy. Read Less
MJ Rees
23 Sep 2016
REPORT
This veterinary clinic saved our bulldog's life when we arrived unannounced / without an appointment. Our bulldog was suffering from heat exhaustion / stroke and the staff quickly assessed the situat... Read More
This veterinary clinic saved our bulldog's life when we arrived unannounced / without an appointment. Our bulldog was suffering from heat exhaustion / stroke and the staff quickly assessed the situation and immediately placed us in an air conditioned room, turned down the temperature even more in that room and started the process of getting his temperature back down to a normal range with ice packs and cold towels. Once he stabilized, they provided a shot of a sedative to enable us to continue our trip in to Ottawa. All of this for under $100.
When we wanted to make an appointment for the return trip, the staff suggested that we didn't need an appointment and could just pick up some sedatives to administer to our bulldog prior to the trip. We did and they worked like a charm and the cost for the supply of pills was less than $10!
I can't thank Dr. Mulloy and her staff for saving our dog and wish we lived closer so we could use their caring services all the time! Read Less
Doug Duff
21 Jul 2016
REPORT
Great spot! Very friendly staff and much cheaper than most Ottawa area vets.
Trevor Smissaert
26 Oct 2015
REPORT
I recently have switched vets. I'm not going to slander my old vet but he seemed nervous all the time. Felt like they were trying to rush me out of the door. Valley vet is amazing. Wonderful building... Read More
I recently have switched vets. I'm not going to slander my old vet but he seemed nervous all the time. Felt like they were trying to rush me out of the door. Valley vet is amazing. Wonderful building lots of space. The doctor that I was talking with had so much useful information that she told me. A literal gold mine of facts.
I recommend this vet whole heartily. Read Less
Jennifer White
3 Oct 2015
REPORT
Staff was wonderful and Dr. Button went above and beyond taking on the surgery for my boy last night when no one else would/could. Even when things went wrong they didn't give up on him, and he's res... Read More
Staff was wonderful and Dr. Button went above and beyond taking on the surgery for my boy last night when no one else would/could. Even when things went wrong they didn't give up on him, and he's resting at home now two days after the surgery with all four legs and another shot at life. I couldn't be more grateful to Valley Veterinary for giving us this chance! Competent vets and fantastic emergency service. Read Less
Stacey Knowles
1 Sep 2015
REPORT
Very kind and caring staff, always so accommodating and welcoming.
Spode Wolff
4 Aug 2015
REPORT
Valley Vet has the friendliest and most helpful staff. Very knowledgeable and willing to go above and beyond. They've done an amazing job treating my horse over the years and I highly recommend them f... Read More
Valley Vet has the friendliest and most helpful staff. Very knowledgeable and willing to go above and beyond. They've done an amazing job treating my horse over the years and I highly recommend them for their equine services! Read Less
Morgan Crampton
30 Jun 2015
REPORT
Great staff! Have been bring our dogs and cat for care here for about 5 years and the service has been great. We just had to have our dog put down and they were very kind and understanding during such... Read More
Great staff! Have been bring our dogs and cat for care here for about 5 years and the service has been great. We just had to have our dog put down and they were very kind and understanding during such a difficult time. Read Less
Miranda Kennedy
2 Feb 2015
REPORT
Felt extremely welcome going there recently transferred from another vet great availability all staff friendly and knowledgable not to mention a hand made card is a very personal touch recommend the... Read More
Felt extremely welcome going there recently transferred from another vet great availability all staff friendly and knowledgable not to mention a hand made card is a very personal touch recommend them to all family and friends ! Read Less
Robyn Hammond Chartrand
5 Nov 2014
REPORT
They are all very friendly and take great care in helping animals out poor boy was hit by a car at 830pm and the vet was fast to get to the office to help our boy safely he passed away but I am so gra... Read More
They are all very friendly and take great care in helping animals out poor boy was hit by a car at 830pm and the vet was fast to get to the office to help our boy safely he passed away but I am so grateful for everything that they did to help! Read Less
Bonnie Parks
31 Jul 2014
REPORT
The staff at Valley Vet are wonderful! Our dog Dusty was a patient there for many years until he passed away at home this past May. He was there MANY times as he had seizures... They saved his wee lif... Read More
The staff at Valley Vet are wonderful! Our dog Dusty was a patient there for many years until he passed away at home this past May. He was there MANY times as he had seizures... They saved his wee life more than once! Staff is always so caring and compassionate. Thank you Valley for all you do! Read Less
Valley Veterinary Clinic was founded by Dr. John Stinson in 1970. For several years he and Dr. Linwood Fisher practised out of his home on Charlotte St. in Carleton Place. They purchased the clinic in the mid 70′s and practised out of the current location for many years, servicing the small animal owners of Carleton Place and area and also the agricultural community at large. It would not have been uncommon to see a caesarian being done on a sheep and a scouring calf on I.V. fluids at the back of the clinic at that time. The clinic is very spacious and bright and has always had a good atmosphere for both staff and clients. Helen Douglas originally joined Valley Veterinary Clinic in 1979 and spent many nights pulling calves, often travelling as far as Ompah and Maberly. Gradually over time the area has changed and other clinics have taken over the agricultural aspect of the practice. When Dr. Stinson wished to sell the practice in 1995, Dr. Douglas purchased it from him. Dr. Button joined Valley Veterinary Clinic in 2006 as part of the equine practice. Over time and with the growth of her family her practice interest has shifted to small animals. Dr. Button is thrilled to have taken over the management of the clinic with the retirement of Dr. Douglas in Aug 2013. Valley Vet is now excited to be in partnership with Mississippi Mills Animal Hospital in Almonte and Renfrew Animal Hospital. Our hope is that we can continue to give quality and compassionate care to all of our patients throughout the region for many years to come!
A little note to express our appreciation for the professional and loving care that our sweet little Lizzie received at Valley Vets. Many times they fitted her in for emergent care required. All were ... Read More
A little note to express our appreciation for the professional and loving care that our sweet little Lizzie received at Valley Vets. Many times they fitted her in for emergent care required. All were always pleasant and helpful. Last week we had to say good bye to our little girl. All of the staff, receptionist, techs, and vet , gave Lizzie , my husband an I warm supportive care and .Dear little Lizzie died peacefully all bunnied up in my arms.
Thank you Dr. Rouselle Read Less
Cindy
22 Jun 2022
REPORT
☆☆☆☆☆
REPORT
Absolutely unprofessional. Amazing with animals, but made an error and had my credit card shut down (honest mistake) but while waiting to receive a new credit card I received unprofessional emails and... Read More
Absolutely unprofessional. Amazing with animals, but made an error and had my credit card shut down (honest mistake) but while waiting to receive a new credit card I received unprofessional emails and phone calls demanding payments. Explaining I’m waiting for a new card and I will try my best to get cash from a savings, because credit is all I had at the time, the emails didn’t stop.
The owner of the company took time to speak to me about this when I arrived with full payment (30 days later) but was yelling at me and rude. I asked her multiple times to stop yelling.
I explained that I was trying to recover money (as I only had a credit card) from their error to came in and pay. I answered every email and call during this time. She tried to say it wasn’t true with a transition report (not from terminal) just from books that they didn’t do it.
Regardless I get mistakes happen and it’s a he said, she said, but when u have a conversation on a professional level you do not scream and yell at your customers.
I would never ever recommend this vet and I will always make sure to tell people how disrespectful the owner is to her customers. Read Less
Merike Vist
12 May 2018
REPORT
☆☆☆☆☆
REPORT
Amanda mulloy is a fantastic vet
Michelle Wistaff
3 Feb 2018
REPORT
☆☆☆☆☆
REPORT
By far , the most competent, kindest, honest (which is what I thought was so very important as well) vets. Highly recommended
Tracey Blomquist
21 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I started bringing my two dogs and cat here when we moved to CP last year. We have always gotten in on time for our appointments, and they call after a few days to see how your pet is doing.
The vets... Read More
I started bringing my two dogs and cat here when we moved to CP last year. We have always gotten in on time for our appointments, and they call after a few days to see how your pet is doing.
The vets been great and they always take their time with each "patient." Their prices are on on par or lower than our two previous vets before moving.
What is really amazing is that they never try to upsell and have even helped over the phone without needing an appointment. Read Less
daniel cleroux
5 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Very friendly and honest staff. Will definitely be using them for all of my animals needs.
Richard Danielewski
25 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Been going here for our cat for years. They made a mistake and ordered canine food instead of feline. Was super apologetic and ordered in the correct food ASAP.
We were already happy with everything... Read More
Been going here for our cat for years. They made a mistake and ordered canine food instead of feline. Was super apologetic and ordered in the correct food ASAP.
We were already happy with everything before but the way they handled this mistake impressed me and made a stressful situation no problem at all. Thanks! Read Less
Amanda C
8 Sep 2017
REPORT
☆☆☆☆☆
REPORT
In a last minute emergency Saturday of a long weekend this clinic was able to see our dog when her vet turned us away in a cold and unprofessional manner. They were so kind and caring and have continu... Read More
In a last minute emergency Saturday of a long weekend this clinic was able to see our dog when her vet turned us away in a cold and unprofessional manner. They were so kind and caring and have continued to provide great care for our pup since our first appointment.Read Less
will mcmurray
13 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Always friendly and bring in special food my guy
Holly Lacroix
9 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Superb, friendly staff on the phone, always ready to answer your questions and concerns and the vets are respectful of the horses and clients as well. Highly recommend!
Trish Aeckerlin
15 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We had the best service and very compassionate when the time came to put my cat down. I can't say enough possitive words about the great staff!
Heather Langdon
20 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Thank you to the wonderful staff for all the care that Theodore has received over the last week! We are so happy he is doing better! Warmest Wishes to you All!!!
Lea Maurice
16 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Thank you for being so kind this evening when our family had our last moments with our loving old girl. Truly professional and empathetic to our painful loss of our beloved dog.
Dave Shaw
5 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Went here for our dogs nails to be clipped to find out the money paid for clipping is donated...this is fantastic! Great staff very friendly!
Ruth Ludwig
13 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I wonder if the review writer Lindsay is talking about the same Valley Vet service!? We are new to Carleton Place. Our kitty Missy hurt her paw, we ended up at Valley and we are so pleased. Could n... Read More
I wonder if the review writer Lindsay is talking about the same Valley Vet service!? We are new to Carleton Place. Our kitty Missy hurt her paw, we ended up at Valley and we are so pleased. Could not ask for more no nonsense caring staff. Dr Szyngiel was great!...a week letter I received a follow up phone call to ask how Missy was doing! When was the last time you had a medical Doctor to call and ask you how YOU were doing!?
I was worried about changing vets ...we need not have...we are very happy. Read Less
MJ Rees
23 Sep 2016
REPORT
☆☆☆☆☆
REPORT
This veterinary clinic saved our bulldog's life when we arrived unannounced / without an appointment. Our bulldog was suffering from heat exhaustion / stroke and the staff quickly assessed the situat... Read More
This veterinary clinic saved our bulldog's life when we arrived unannounced / without an appointment. Our bulldog was suffering from heat exhaustion / stroke and the staff quickly assessed the situation and immediately placed us in an air conditioned room, turned down the temperature even more in that room and started the process of getting his temperature back down to a normal range with ice packs and cold towels. Once he stabilized, they provided a shot of a sedative to enable us to continue our trip in to Ottawa. All of this for under $100.
When we wanted to make an appointment for the return trip, the staff suggested that we didn't need an appointment and could just pick up some sedatives to administer to our bulldog prior to the trip. We did and they worked like a charm and the cost for the supply of pills was less than $10!
I can't thank Dr. Mulloy and her staff for saving our dog and wish we lived closer so we could use their caring services all the time! Read Less
Doug Duff
21 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Great spot! Very friendly staff and much cheaper than most Ottawa area vets.
Trevor Smissaert
26 Oct 2015
REPORT
☆☆☆☆☆
REPORT
I recently have switched vets. I'm not going to slander my old vet but he seemed nervous all the time. Felt like they were trying to rush me out of the door. Valley vet is amazing. Wonderful building... Read More
I recently have switched vets. I'm not going to slander my old vet but he seemed nervous all the time. Felt like they were trying to rush me out of the door. Valley vet is amazing. Wonderful building lots of space. The doctor that I was talking with had so much useful information that she told me. A literal gold mine of facts.
I recommend this vet whole heartily. Read Less
Jennifer White
3 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Staff was wonderful and Dr. Button went above and beyond taking on the surgery for my boy last night when no one else would/could. Even when things went wrong they didn't give up on him, and he's res... Read More
Staff was wonderful and Dr. Button went above and beyond taking on the surgery for my boy last night when no one else would/could. Even when things went wrong they didn't give up on him, and he's resting at home now two days after the surgery with all four legs and another shot at life. I couldn't be more grateful to Valley Veterinary for giving us this chance! Competent vets and fantastic emergency service. Read Less
Stacey Knowles
1 Sep 2015
REPORT
☆☆☆☆☆
REPORT
Very kind and caring staff, always so accommodating and welcoming.
Spode Wolff
4 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Valley Vet has the friendliest and most helpful staff. Very knowledgeable and willing to go above and beyond. They've done an amazing job treating my horse over the years and I highly recommend them f... Read More
Valley Vet has the friendliest and most helpful staff. Very knowledgeable and willing to go above and beyond. They've done an amazing job treating my horse over the years and I highly recommend them for their equine services! Read Less
Morgan Crampton
30 Jun 2015
REPORT
☆☆☆☆☆
REPORT
Great staff! Have been bring our dogs and cat for care here for about 5 years and the service has been great. We just had to have our dog put down and they were very kind and understanding during such... Read More
Great staff! Have been bring our dogs and cat for care here for about 5 years and the service has been great. We just had to have our dog put down and they were very kind and understanding during such a difficult time. Read Less
Miranda Kennedy
2 Feb 2015
REPORT
☆☆☆☆☆
REPORT
Felt extremely welcome going there recently transferred from another vet great availability all staff friendly and knowledgable not to mention a hand made card is a very personal touch recommend the... Read More
Felt extremely welcome going there recently transferred from another vet great availability all staff friendly and knowledgable not to mention a hand made card is a very personal touch recommend them to all family and friends ! Read Less
Robyn Hammond Chartrand
5 Nov 2014
REPORT
☆☆☆☆☆
REPORT
They are all very friendly and take great care in helping animals out poor boy was hit by a car at 830pm and the vet was fast to get to the office to help our boy safely he passed away but I am so gra... Read More
They are all very friendly and take great care in helping animals out poor boy was hit by a car at 830pm and the vet was fast to get to the office to help our boy safely he passed away but I am so grateful for everything that they did to help! Read Less
Bonnie Parks
31 Jul 2014
REPORT
☆☆☆☆☆
REPORT
The staff at Valley Vet are wonderful! Our dog Dusty was a patient there for many years until he passed away at home this past May. He was there MANY times as he had seizures... They saved his wee lif... Read More
The staff at Valley Vet are wonderful! Our dog Dusty was a patient there for many years until he passed away at home this past May. He was there MANY times as he had seizures... They saved his wee life more than once! Staff is always so caring and compassionate. Thank you Valley for all you do! Read Less