"The greatest gift one can give their fur baby, is knowing when to let them go when they are suffering." Those were the words Dr. McKeegan spoke to me on the hardest day of my life. The staff here are absolutely amazing. They care for each and every animal like it was their own. I would recommend them to anyone. Read Less

First of all I would like to commend Dr. McKeegan for being such a great vet. Many years of good service to our pets. I have been bringing my small long haired Chiwawa to her for 5 years. She has such a great connection with him. He was diagnosed with congenital hear failure a little while ago and she has been amazing with him. So full of love for our pets. I don't like to discuss fees but she is more than fair with us every time we go. Hats off to her for being such a great relief to us with our little guy. Read Less

Yesterday, I decided to call the emergency number for, well, an emergency concerning my cat. I got a call from this place, and the woman was very rude with me, and did not have enough patience to calmly explain to me where the clinic was located (seeing as I am not originally from Sudbury). Based off of this experience, seeing as I was already panicked enough trying to get medical attention for my cat, I do not recommend this place to anyone, unless bad customer service is what you are looking for in a time of need. Read Less

The staff seemed nice , but the vet like angry scream/yelled at my puppy today grabbing him by his color right in his ear because he was trying to move around and crying while she was examing him. Not impressed at all. Very unprofessional ! Read Less

Veterinarian is rude and condescending upon questioning decisions. No clinical research/information to backup her rationale. Told “I charge what I want to keep my business running” when asked for a script for a basic antibiotic for my dog (after spending $600 on one visit a week prior). I had reminded her about last weeks visit and what I had just paid; her remark was “I did not charge you to send out the blood work” even though she clearly did, PLUS I paid a $23.10 purolator fee). Ignorant and uninformed. Will educate friends and coworkers (largest employer) on this ridiculous, gouging “business”. Read Less

My puppy was hit by a vehicle on a Monday and Nor-Ont was the emergency clinic at the time. Upon arrival they gave her a few pets, checked her over and concluded it was a broken jaw. They sent us home with no pain relief, even though her surgery wasn't for 2 days after. The next day I had to call my vet once they opened to ask for pain management. My vet was very concerned over this and called Nor-ont themselves and the vet lied and said they gave her a shot of pain meds (my husband was holding her the whole time in the waiting room and never left my dogs side) which, even if was true, still doesn't cover us for the remainder of the time until her surgery on Wednesday. We also found out the Vet at Nor-Ont was supposed to provide the surgeon doing our pups surgery with xrays which never happened, now we are adding hundreds more to our bill because these are things the surgeon has to do now. I am most definitely taking up a complaint with the CVO over this very unethical treatment of our injured pup. Read Less

Dr.McKeegan and her staff are so passionate at what they do. Our dog was in and out of vet appointments and emergency vet for a week. Our last emergency call was at 1:00 am in the morning.Dr.McKeegan was the vet doctor on call. It was a blessing for us that she was on that weekend. Because of her experience and vast knowledge, within five minutes she diagnosed our dog and perform emergency surgery. Someone was looking out for us by leaving our dog in the hands of Dr.McKeegan. She had our dog all weekend long and took care of her like it was one of her own, slowly nursing her back to health. She is truly a "Dog Whisper" and was able to give our dog a second chance at life. Our family is very greatful for everyone at Nor Ont Veterinary Hospital. Read Less

These people are amazing. My dog had surgery on his ear for a hematoma (blood clot). Off course, we phoned a few hospitals but Nor-Ont provided the lowest price. We had already been going to them for some time. They did a great job, and charged very well, especially since it was an expensive type of surgery and it was difficult to pay. I recommend them because they care about your pet, not only the money. They love animals. Try it out, I think you will be pleased. They're in Chelmsford. Thanks a bunch Nor Ont! Read Less

These people are absolutely fantastic. Not only do they provide top-quality service and care for your pets, they care far more about the well-being of your pet than they do padding their pockets. They are absolutely amazing. Read Less