Dr Dev and staff are great and very friendly. They take care of our 2 dogs and 2 bengal cats. They have fantastic attitudes, customer service are sincerely care about all six of us especially the 4 legged ones. Prices are pretty good as well compared to other clinics😺👍👍👍👍👍 Read Less

I am going to leave 5 stars because I do think it’s deserved. The vet is very kind but my experience euthanizing my pet was not the greatest experience . Not that it can be great but one of the receptionist was very insensitive with me at such an emotional time . The other shorter of the two was amazing though she was so caring and empathetic . I realized I signed a form saying to cremate and I didn’t want to keep the ashes but the second I got in the car and headed home I regretted it and just wanted a piece of him I thought it would comfort me in some way so I called and left a message.. I left it as urgent because I was emotional and no one got back to me . I understand if it was too late but I would have appreciated a call . Thanks ! Read Less

Dear Dr Alex, Dr Dev and staff of East Middlesex Animal Hospital. Thank you so very much for all your care over the years with Brulee. Thank you for your compassion and sensitivity and support during our recent loss of our beloved fur baby. Read Less

Dr Alex and his staff are caring, compassionate, accommodating and nonjudgmental. I had accidentally cut my dog while grooming him. I panicked and showed up first thing in the morning to get my dog medical attention without a scheduled appointment or phone call. They quickly made room for my dog to see Dr. Alex and offered to do the surgery that day. It was only after a successful surgery that I discovered that this was there first day back after the holidays. They did what was best for my dog and adjusted their time to help us out. I am so greatful to have access too and be connected with this amazing team. My experience was exceptional. Thank you so very much for all you did for us. Read Less

Dr Alex is a very kind man, and a good veterinarian. We have been going to him for almost 15 years. Recently we had to say goodbye to our sweet cat, he was very straight forward about our options and not pushy. The staff there are all excellent, compassionate with their human and 4 legged clients. Read Less

Dr Alex is great. He answers all our questions. Our new kitten was not doing good and he was able to save him with out breaking our bank. The girls that work there are great too. Always welcoming and friendly. They are always willing to go that extra step Read Less

Staff are excellent. Dr is knowledgeable & caring, personable with owners. Dr speaks respectful & polite with clients/ staff. Prices are reasonable ☺ Love that their open 5 1/2 days a week. 💜 Suggestions: heat control in waiting room-its always too warm. 2) front desk, ceiling fan, waiting room could use a make over. 3)Consultation room- further away from waiting room, for more privacy. 🐶🐱 Read Less

These 1 star reviews are coming from people that have never visited this vet, but are commenting about hearsay. As someone who brings my pets here, I know Dr. Alex is a terrific vet. I briefly switched vets due to proximity, but changed back to Dr. Alex because of the huge difference, and was welcomed back with open arms. Dr. Alex knows his stuff, he knows proper treatments, he diagnosis quickly and accurately without running unnecessary tests and lays out the entire treatment and costs before beginning them. Not to mention, his love for animals shows and he is caring towards them. If you're looking for accurate reviews, look for ones written by people who have actually visited this vet. Read Less

Love Dr. Alex and his team! When my cat was diagnosed with metastatic pancreatic cancer, I received so much emotional support, which I was grateful for. I have since been taking our two male cats here for the last 3 years, and would not go anywhere else. Dr. Alex is such a caring person, and the majority who have ACTUALLY had Dr. Alex and his team care for their pets would attest to it. Such an amazing facility. Thank you for everything that you do for us, East Middlesex Animal Hospital!! Read Less

A family who had taken their dog here for 12 years required a seizure medication that their dog needed to live. The vet refused to see them because this woman's brother had taken his dog to a different vet a couple weeks prior. The brother does not even live with this family! The dog had 4 seizures while they were frantically trying to get to another vet, and the beautiful dog DIED!!!!! BOYCOTT this vet! He doesn't deserve to be in business!!!! How childish and EVIL! Find a vet who actually cares about animals! Read Less

Great vet. Very nice staff.. . Dr Alex is always very informative.. Never pushy... I've been bringing my pets here for years.. He has always been more than reasonably priced and always very accommodating... I live in old south London but it's def worth the drive!! I don't trust everything I read... Read Less

Justify your actions as you please. Refer the family somewhere else so the poor dog could receive continuous care, meanwhile you should still have been taking care of that dog until the dog received contentious care from another vet. Not brush it off like it wasn't your problem. Disgusting. Doesn't matter who the dogs vet is. If they come in, needing a prescription for their pet. Fill it. Doctors who treat humans don't turn away a human life just because they've got another doctor. Guess, animals aren't as valuable in your eyes. Read Less

Neglected to notify of his vacation schedule prior to booking surgery. After our puppy came out of surgery, he tells us that he cannot remove sutures because he is away, tells us that any other clinic will perform this for free; even his recommended emergency clinic charges a fee for the procedure. Will not return difference to us. Charged us for an incomplete procedure. I would not trust this vet in the future. Read Less

I have being going to these guys for years. We moved west of london and I still take the extra drive to continue dealing with East Middlesex. Excellent staff who know my dogs by name when I come in and I find the prices very reasonable. Highly recommended. Read Less

We have been to a number of different vets in many cities, we just moved to the area and hands down, this is the best vet we have ever been to. Fairly priced and you can tell that they really care about the animals...both the vet and the assistants. We are so lucky to have this vet! Read Less