Dr. Behzad Farokhzad (a.k.a. Dr. Ben) has been our vet for the last five years for our dog Rosie and our cat Max. We tried three other vet clinics in Toronto before finding Donlands Animal Hospital and Veterinary Clinic, where we felt totally comfortable and confident. Dr. Ben does not push unnecessary treatments or try to sell you things. He offers expert, non-judgemental care. Our bills were far less than at other clinics too. Today we had to put our Rosie girl down due to non-operable cancer. Dr. Farokhzad was patient, kind and reassuring during this heart-breaking procedure; staff were great too.Hugs were offered and gladly accepted. We did not feel rushed at all. Simple gestures make all the difference at such a horrible, sad time like this. Donlands is not a "fancy" vet clinic, so if that's what you are looking for you should look elsewhere. But if you are looking for excellent care from an animal-loving doctor who is realistic and fair, I would highly recommend Donlands and its owner/operator Dr. Farokhzad. Read Less

Dr Ben is awesome. He is thoughtful, knowledgable and compassionate as a vet. He doesn't recommend products or services that you don't need. Dr. Ben is honest and we trust him with our dog. His recommendations are always very reasonable. Read Less

Had a great experience with everyone here at the Donlands Animal Hospital. The vet was very caring and loving even when my cat hissed at him when getting his nails clipped and his shots. The reviews here are true and I won't take my cat anywhere else. Great job guys! Read Less

Dr. Ben is one of the kindest and nicest that I've met. He took time to give me common common-sense advice on my Dobermans. I think of him more as being like a Country Vet. It's kind of sim compassion are amazing, prices were very reasonable and access to the clinic is excellent for anybody driving. Parking right out front and you walk in on the main level. It's a small practice that feels comfortable and personal Read Less

Rudest receptionist i have ever had to deal with ever. Called in to book an appointment for my dog and their receptionist was so rude i told her to forget it and booked an appointment at another vet hospital. My friend had told me about the dr. and said he was great, but when having to deal with this receptionist, i couldnt deal with someone who could be so inconciderate and rude. The Dr. should consider getting a new receptionist. Would never bring my dog there if i have to deal with her. Read Less

Brought my dog in with a skin allergy. This clown sold us the wrong medication. Made our dog very sick, vomiting uncontrollably. We called back, no apology. Just tried to sell us more meds. 110 dollars to make my dog violently ill. In the past he has charged us for lab tests, and if our dog gets better on his own, does not give us the results. Did he actually send anything to a lab or just steal my money? He does not spend time to learn about your pet. He does not even read your dogs chart before hand. Kept asking how many months old our puppy was. Our dog is 8 years. He just wanted to push a neutering surgery. I was telling my neighbor about this. She told me he killed her last dog a couple years ago by misadministering her shots. DO NOT GO TO THIS GUY. Hes cheap for a reason. Cuz hes a butcher. Read Less

We have in the past gotten excellent service and care for our pets. Things seem to have changed over the past couple of years.Dr Ben's receptionist is terrible and lacks the proper social skills and Customer Service training to be the front person for this business.My rating would have been higher if it wasn't for her. Read Less

Dr. Ben and his Team are amazing: one of the best technically skilled vets in the city; always honest; does not up sell; kind, compassionate and patient. He was recommended to me by multiple pet owners when I lived in the neighbourhood, and we've stayed with him years after moving to the West end - the drive is well worth it. Read Less

Dr. Ben is one of those very rare vets. You can tell he genuinely cares about animals, but he's also a realist. He won't try and upsell anything, and understands that cost is always a factor. He's very fair, gentle, and understandingRead Less

Best animal service provider I have ever encountered or heard about. The office may not be as fancy as the high end "businesses" other vets operate but Dr.Ben is truly a remarkable human being and it is obvious that it is all about the animals, not the money. All vets should be like him, he saved my dog's life when I could not and I will be forever in his debt. I can't say enough about Dr.Ben and his caring staff.Read Less

Dr Ben is the best vet my dog has ever had. He is very caring. I have an 11 year-old blind English Cocker Spaniel. Because of her age, she needs to visit her vet on a regular basis. Donlands animal hospital is very affordable. Although I live so far from the clinic, Dr. Ben is the only vet I would take my dog to. Read Less

DO NOT GO TO THIS VET.  HE CAN ONLY DO BASIC SHOTS AND EUTHANIZATIONS.We started going to this vet initially because he was new in our area and initially his fees were reasonable and competitive.  When most downtown vets are out to gouge pet owners and he seemed alright for the basics like vaccinations.We have found that he is incapable of anything else.Surly and ever changing and unknowledgeable receptionists make it worse refusing to tell clients important health info for their pet because they claim there is an unknown fee outstanding.We brought a puppy with a skin problem to him. We booked the appointment in advance, that day and arrived on time. As soon as we walked in it was clear he had no idea why we were there, and did not even check with his receptionist who booked the appointment about when we had booked it and what for.  Instead he tried to get rid of us, saying that he was expecting a phone call from Revenue Canada.  I guess we were supposed to know this meant Go Away?I had to insist he see our puppy because the skin on her face and shoulders was very itchy and red. He didn't even look, just said he didn't know what it was. I asked him 5 questions, like could it be demodex, etc., JUST TRYING TO GET HIM TO DO HIS JOB, but instead he just kept trying to get rid of us - by the way, this was an hour BEFORE closing time. Finally I had to tell HIM what to prescribe or her, in an attempt to treat her discomfort and o attempt to find out what her problem was by the process of elimination. He also quoted a fee for a minor, common surgical procedure that was over 7 TIMES HIGHER than what other vets charge.  In addition to this his failure to properly treat an existing health problem in another dog, that, by not investigating it thoroughly in the 5 appointments we saw him for this specific problem, caused the dog to then have a full collapse necessitating, visits to the vet emergency service, and gruesome and agonizing multiple surgeries, and to make it worse, as if being sad and desperate pet parents weren't enough, costing us $1,000s. This dog had the condition for at least 2 months prior to it becoming an emergency. We took him to Donlands 5 times asking for help or a referrl, and we got nothing. Read Less