Dr Kneebone is the only vet who's ever been able to help my high maintenance, sensitive cat. He's asthmatic and has IBD type bowel issues with multiple food sensitivities. She found a way controlling inflammation and addressing his asthma in one visit over three years ago. As a result, we only have to resort to (oral) steroids once or twice a year, instead of weekly. We're about to tackle gut inflammation now. So relieved to be back at this clinic after having no choice but to work with three different vets when we lived on the other side of the country. They were all at a loss as to how to help. Read Less

Always a remarkable experience at East York. We drive all the way from Pickering to bring our boys to this gem of a clinic. Probably the only vet office where the animals are excited to go in!! Professional, courteous, and holistic. 5 stars Read Less

My cat Sassy is reaching the 14 - 15 years old and has arthritis which has worsened over the past few years. She had a limp, could not groom her lower body (which means I had to help her clean her behind every week and clip her back paws' nails once a month) and seemed in a lot of pain on her bad days. An X-ray of her hips, lower back and her tail showed very little space left between her bones . My regular vet prescribed anti pain medication which seemed to work okay (it diminished her limp) but could affect her kidneys over time. A friend had told me about the holistic clinic and out of options I thought I had nothing to lose and would try it out. I was prescribed an oil based on herbs which I started a month ago, mixing it to Sassy's food. Sassy's limp is almost completely gone. The amazing thing (and the reason why I am writing this review) is that this morning for the very first time in years she was grooming her belly and her bottom area. I am really extremely happy. Thank you so much. I had no idea I would be able to see her do this again. It is incredible. Read Less

All the people working at this clinic, both staff and vets, are caring, helpful, and will work with you to keep your pet as healthy as possible. I firmly believe that my little Loki lived at least 18 months longer than he would have if only treated with traditional medicine. This was worth more to me than anything, and I will certainly bring my next dog to them and recommend them with all my heart to anyone who wants only the best care for their pets. Read Less

This is a long overdue review. Many years ago I took my extremely sick kitten to Dr. McCutcheon. This kitten had been returned to the spca by 3 separate owners who didn't want to deal with all that was wrong with the poor little guy. The cat was also FIP positive. It was Dr. McCutcheon who introduced us to raw food. I thought at first this was just a scam lol, but after trying it, he was absolutely right, it cured every issue he had! That little guy lived to 13 years old. I was lucky that day, to be able to meet with Dr. McCutcheon. It changed my life, and the lives of all the dogs and cats I have been fortunate to have since. Read Less

I have been taking my pets to this clinic for 37 years. I've always been satisfied with their services. I find the staff caring and polite. Dr. McCutheon and Dr. Kneebone have great. Dr.Kneebone saved my cat from being putdown as was suggested by another vet that I had tobrimg him to as EY was closed. I'm forever grateful. She also showed great empathy for a cat I lost to FIV. I have e nothing but respect for Dr. Kneebone and Dr. McCutheon.. Read Less

Stay away from this clinic. We had an appointment for 6pm, and they were 60 minutes late calling us in. We did not get out of the clinic until 7:45pm. It wasted our entire evening. They lied to us over the phone. Stating that this clinic was best for our puppy, as they do not charge a check up fee for his shots after the examination and that they will only charge for the shots. Wrong. They DO charge an exam fee for all the vaccination visits. It was simply a plan to get us in and locked in as clients. They also told us that they only give 3 year rabies vaccinations, but once we went in, they said that it is yearly and can only give the 3 year shot after the puppy is at least 3 years. Either receptionist needs to be trained/fired or they're complete scammers. I believe it is the latter. Coming for the appointment, they said $71 would cover all charges and to bring a poop sample. Not only did they lie about the charges. But they asked for $47 to do a test on the sample. I told them that I chose this clinic based on what was told to me over the phone. They refused to honour their word. They said "looks like you're going to have to find a new clinic." Customer service is very poor. They try to recommend you all their itty bitty services just to make themselves a buck. Save yourself and go elsewhere. This place has no business ethics and not to mention, knowledge. They could have had a dogs lifetime of business but they gave that up just to feed their ego and to only make $71.Read Less

I've been taking my pets here for over 20 years. It's always been professional and caring Nd I have my complete trust in all the staff. I love their holistic approach to medicine. I will never switch vets! Read Less