North Waterloo Veterinary Hospital
Elmira, Ontario
Reviews
Elaine
4 Jan 2020
REPORT
I have complete trust in all of the veterinarians and their support staff and respect their advice for my 5 year old “Westie puppy”. They are genuinely committed to providing the greatest care and ded...
I have complete trust in all of the veterinarians and their support staff and respect their advice for my 5 year old “Westie puppy”. They are genuinely committed to providing the greatest care and dedicated to finding the best way to solve the immediate problems they face daily in their chosen career. My concerns are heard and valued and always respected. If I could give more than 5-stars, I would.
Martin Meehan
1 Jun 2018
REPORT
Doctor Fell is the veterinarian at the North Waterloo Veterinary Hospital, who treated my beloved 14-year-old “puppy” named Penny. Doctor Fell is very professional and obviously loves her chosen vocat...
Doctor Fell is the veterinarian at the North Waterloo Veterinary Hospital, who treated my beloved 14-year-old “puppy” named Penny. Doctor Fell is very professional and obviously loves her chosen vocation. She has an excellent examination-table side manner and was very calming to both her canine and her human charges.
When we welcome dogs into our lives, we do so in the knowledge that their life’s span is usually only a fraction of ours as human; and final tearful goodbyes are merely biding their time. This was not that time; but at 14 years, it could have been.
I am particularly grateful for the amount of time Doctor Fell spent explaining options and possible scenarios in sufficient technical detail, but recognising and giving appropriate focus to being reassuring to the possible underlying human emotions involved.
At the end of the visit, I asked Doctor Fell if she knew of her eponymous Nursery Rhyme. The Mother Goose version of that rhyme refers to a child being afraid of the doctor as she suspects something unpleasant is about to happen.
Here it is:
I do not like thee, Doctor Fell,
The reason why – I cannot tell;
But this I know, and know full well,
I do not like thee, Doctor Fell.
In retrospect, I realize that the ethos of the original piece was the opposite to our visit. So, Penny and I put our heads together to remedy that. We think this is more in line with our experience:
I really like thee, Doctor Fell
The reason why’s not hard to tell
When I was sick, you made me well
That’s why I like thee, Doctor Fell
Keep up the good work,
Lillian O'Rourke
29 May 2018
REPORT
Ollie has gone here since we got her. And she looks forward to her visits. Her care has been excellent. This is a proactive hospital . Very happy with everyone there. 😁
Renee Cadieux-Moore
8 Apr 2018
REPORT
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to mak...
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to make our very skittish dogs feel safe. We currently have 5 animals in our family that go there for regular yearly checkups. The doctors are fantastic with answering any/all questions. When our animals have had to stay for the day, we can call as many times as we need to check in on them and reception is always patient. When we lost our dog tragically, they were there with their doors open helping make arrangements. I highly recommend and encourage other families to take their pets there! They truly are amazing!
Suzanne Kitchen
3 Feb 2018
REPORT
We have been loyal clients (well, our cats have been loyal clients) for many many years. The staff has been superb, sympathetic, proactive, and professional. We now live in Waterloo, but happily mak...
We have been loyal clients (well, our cats have been loyal clients) for many many years. The staff has been superb, sympathetic, proactive, and professional. We now live in Waterloo, but happily make the trip so our cat can get treated like royalty (which she is, of course).
Liz Barre
6 Jan 2018
REPORT
We have been to other vets and never received the same level of care as we do at north Waterloo veterinary... they show so much care and are there to answer all of your questions. We have a very skitt...
We have been to other vets and never received the same level of care as we do at north Waterloo veterinary... they show so much care and are there to answer all of your questions. We have a very skittish rescue cat and they are so gentle and understanding and have even encouraged us to send follow up pictures since they know how unsettling it is for him to visit. Would recommend to everyone
Brenda Avery
29 Nov 2017
REPORT
I find taking my cats to them is a positive experience. Not only are they very caring but they go out of their way to help in any way they can. I recommend them highly.
Jolene Shoemaker
4 Nov 2017
REPORT
North Waterloo Veterinary Hospital is the BEST!!! Here is a TEAM that Treats you like Family!!! When my doodle and I visit, he loves it! He jumps right onto the scale, for his weight! then, runs o...
North Waterloo Veterinary Hospital is the BEST!!! Here is a TEAM that Treats you like Family!!! When my doodle and I visit, he loves it! He jumps right onto the scale, for his weight! then, runs over to the room to get up on the check up table! Of course he knows his treats are coming!! When we have had a change in diet or medication has been needed, you get a full understanding of the Why, What, and how it will Work!. I really appreciate when your Dr. or the staff team calls in, too ask, how everything is going. Give them a call!!! You will not be disappointed!! This is My Go To Place!!
Donna Holmes
27 May 2017
REPORT
A very friendly and informative group of people eager to make the visit a positive experience. Great care in looking after M very attentive to his needs. Good information with respect to his care and ...
A very friendly and informative group of people eager to make the visit a positive experience. Great care in looking after M very attentive to his needs. Good information with respect to his care and questions we had along his puppy journey.
Elizabeth D
24 May 2017
REPORT
I was thankful to find this veterinarian clinic when our family moved to the area. Not only are the doctors and staff knowledgeable, but they are also friendly and take the time to answer your questio...
I was thankful to find this veterinarian clinic when our family moved to the area. Not only are the doctors and staff knowledgeable, but they are also friendly and take the time to answer your questions. Our cats have been well cared for and we're pleased with the level of care they are given. Everyone in the office seems to really love the animals that come in. I've also appreciated the convenience of being able to book appointments via email. It's a nice modern touch.
Renee Cadieux
24 May 2017
REPORT
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to mak...
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to make our very skittish dogs feel safe. We currently have 5 animals in our family that go there for regular yearly checkups. The doctors are fantastic with answering any/all questions. When our animals have had to stay for the day, we can call as many times as we need to check in on them and reception is always patient. When we lost our dog tragically, they were there with their doors open helping make arrangements. I highly recommend and encourage other families to take their pets there! They truly are amazing!
Paul Marrow
23 May 2017
REPORT
North Waterloo Veterinary has taken care of our cats for the past 30+ years. The staff are always courteous and professional and appointments are made in a timely fashion and are generally on time bar...
North Waterloo Veterinary has taken care of our cats for the past 30+ years. The staff are always courteous and professional and appointments are made in a timely fashion and are generally on time barring complications with prior patients. After treatment there is always a follow up contact to check on the pet's progress. The clinic is very aware of the differing needs of its clients and easily accommodates those needs. The price point is good and options for treatment are offered. We have no reason not to continue our patronage.
Linda Coultes
23 May 2017
REPORT
We are long time clients of North Waterloo. We have always enjoyed excellent, professional services provided by support staff and vets. They are caring, compassionate, and always available to provid...
We are long time clients of North Waterloo. We have always enjoyed excellent, professional services provided by support staff and vets. They are caring, compassionate, and always available to provide care and advice with whatever we are going through with our pets. Always follow up to ensure our pets are well. Would highly recommend.
Jonathan Hendel
3 Feb 2017
REPORT
Our little buddy has been going here for about a year now. Very happy with the care provided for him.
Ashley Devine
20 Oct 2015
REPORT
I love North Waterloo Vet Hospital! Always so loving and attentive to my pup, knowledgeable, friendly, accomodative of my schedule, and the online store is amazing! So convenient. Looking forward to u...
I love North Waterloo Vet Hospital! Always so loving and attentive to my pup, knowledgeable, friendly, accomodative of my schedule, and the online store is amazing! So convenient. Looking forward to utilizing it.
rblak445
20 Aug 2015
REPORT
Vets are knowledgeable, yet, they don't agree with each other's diagnosis and it ended up costing. I eventually stuck with the one vet there and would only see her on the days she worked because she w...
Vets are knowledgeable, yet, they don't agree with each other's diagnosis and it ended up costing. I eventually stuck with the one vet there and would only see her on the days she worked because she was the only one of the three who listened to me when I said I wanted to see a specialist instead of having my cat become a science experiment because one didn't agree with the other. They are good vets, but they are expensive for ongoing treatments like what my cat needs. It's not the "medication" that is expensive, it's the exam fee that is expensive. I've had to move vets because I dread looking at the cost for a drop-in and injection. I hated leaving because the vet we were seeing is THE BEST. She's kind, listens and seems to know cats better than the other two vets and I wish she'd go to work at the other vet clinic up the street because she's a major asset for sure to ANY veterinary team.
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Book an Appointment
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Please call
(519) 669-2901
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
08:30AM-12:00PM
Popular Hours
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
North Waterloo Veterinary Hospital
Elmira, Ontario
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
08:30AM-12:00PM
Popular Hours
No data for Saturday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Elaine
4 Jan 2020
I have complete trust in all of the veterinarians and their support staff and respect their advice for my 5 year old “Westie puppy”. They are genuinely committed to providing the greatest care and ded...
I have complete trust in all of the veterinarians and their support staff and respect their advice for my 5 year old “Westie puppy”. They are genuinely committed to providing the greatest care and dedicated to finding the best way to solve the immediate problems they face daily in their chosen career. My concerns are heard and valued and always respected. If I could give more than 5-stars, I would.
Martin Meehan
1 Jun 2018
Doctor Fell is the veterinarian at the North Waterloo Veterinary Hospital, who treated my beloved 14-year-old “puppy” named Penny. Doctor Fell is very professional and obviously loves her chosen vocat...
Doctor Fell is the veterinarian at the North Waterloo Veterinary Hospital, who treated my beloved 14-year-old “puppy” named Penny. Doctor Fell is very professional and obviously loves her chosen vocation. She has an excellent examination-table side manner and was very calming to both her canine and her human charges.
When we welcome dogs into our lives, we do so in the knowledge that their life’s span is usually only a fraction of ours as human; and final tearful goodbyes are merely biding their time. This was not that time; but at 14 years, it could have been.
I am particularly grateful for the amount of time Doctor Fell spent explaining options and possible scenarios in sufficient technical detail, but recognising and giving appropriate focus to being reassuring to the possible underlying human emotions involved.
At the end of the visit, I asked Doctor Fell if she knew of her eponymous Nursery Rhyme. The Mother Goose version of that rhyme refers to a child being afraid of the doctor as she suspects something unpleasant is about to happen.
Here it is:
I do not like thee, Doctor Fell,
The reason why – I cannot tell;
But this I know, and know full well,
I do not like thee, Doctor Fell.
In retrospect, I realize that the ethos of the original piece was the opposite to our visit. So, Penny and I put our heads together to remedy that. We think this is more in line with our experience:
I really like thee, Doctor Fell
The reason why’s not hard to tell
When I was sick, you made me well
That’s why I like thee, Doctor Fell
Keep up the good work,
Lillian O'Rourke
29 May 2018
Ollie has gone here since we got her. And she looks forward to her visits. Her care has been excellent. This is a proactive hospital . Very happy with everyone there. 😁
Renee Cadieux-Moore
8 Apr 2018
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to mak...
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to make our very skittish dogs feel safe. We currently have 5 animals in our family that go there for regular yearly checkups. The doctors are fantastic with answering any/all questions. When our animals have had to stay for the day, we can call as many times as we need to check in on them and reception is always patient. When we lost our dog tragically, they were there with their doors open helping make arrangements. I highly recommend and encourage other families to take their pets there! They truly are amazing!
Suzanne Kitchen
3 Feb 2018
We have been loyal clients (well, our cats have been loyal clients) for many many years. The staff has been superb, sympathetic, proactive, and professional. We now live in Waterloo, but happily mak...
We have been loyal clients (well, our cats have been loyal clients) for many many years. The staff has been superb, sympathetic, proactive, and professional. We now live in Waterloo, but happily make the trip so our cat can get treated like royalty (which she is, of course).
Liz Barre
6 Jan 2018
We have been to other vets and never received the same level of care as we do at north Waterloo veterinary... they show so much care and are there to answer all of your questions. We have a very skitt...
We have been to other vets and never received the same level of care as we do at north Waterloo veterinary... they show so much care and are there to answer all of your questions. We have a very skittish rescue cat and they are so gentle and understanding and have even encouraged us to send follow up pictures since they know how unsettling it is for him to visit. Would recommend to everyone
Brenda Avery
29 Nov 2017
I find taking my cats to them is a positive experience. Not only are they very caring but they go out of their way to help in any way they can. I recommend them highly.
Jolene Shoemaker
4 Nov 2017
North Waterloo Veterinary Hospital is the BEST!!! Here is a TEAM that Treats you like Family!!! When my doodle and I visit, he loves it! He jumps right onto the scale, for his weight! then, runs o...
North Waterloo Veterinary Hospital is the BEST!!! Here is a TEAM that Treats you like Family!!! When my doodle and I visit, he loves it! He jumps right onto the scale, for his weight! then, runs over to the room to get up on the check up table! Of course he knows his treats are coming!! When we have had a change in diet or medication has been needed, you get a full understanding of the Why, What, and how it will Work!. I really appreciate when your Dr. or the staff team calls in, too ask, how everything is going. Give them a call!!! You will not be disappointed!! This is My Go To Place!!
Donna Holmes
27 May 2017
A very friendly and informative group of people eager to make the visit a positive experience. Great care in looking after M very attentive to his needs. Good information with respect to his care and ...
A very friendly and informative group of people eager to make the visit a positive experience. Great care in looking after M very attentive to his needs. Good information with respect to his care and questions we had along his puppy journey.
Elizabeth D
24 May 2017
I was thankful to find this veterinarian clinic when our family moved to the area. Not only are the doctors and staff knowledgeable, but they are also friendly and take the time to answer your questio...
I was thankful to find this veterinarian clinic when our family moved to the area. Not only are the doctors and staff knowledgeable, but they are also friendly and take the time to answer your questions. Our cats have been well cared for and we're pleased with the level of care they are given. Everyone in the office seems to really love the animals that come in. I've also appreciated the convenience of being able to book appointments via email. It's a nice modern touch.
Renee Cadieux
24 May 2017
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to mak...
We have been going to North Waterloo Vet Hospital for 10+ years and our service has been nothing short of amazing. The staff has always been warm and friendly with our animals, doing their best to make our very skittish dogs feel safe. We currently have 5 animals in our family that go there for regular yearly checkups. The doctors are fantastic with answering any/all questions. When our animals have had to stay for the day, we can call as many times as we need to check in on them and reception is always patient. When we lost our dog tragically, they were there with their doors open helping make arrangements. I highly recommend and encourage other families to take their pets there! They truly are amazing!
Paul Marrow
23 May 2017
North Waterloo Veterinary has taken care of our cats for the past 30+ years. The staff are always courteous and professional and appointments are made in a timely fashion and are generally on time bar...
North Waterloo Veterinary has taken care of our cats for the past 30+ years. The staff are always courteous and professional and appointments are made in a timely fashion and are generally on time barring complications with prior patients. After treatment there is always a follow up contact to check on the pet's progress. The clinic is very aware of the differing needs of its clients and easily accommodates those needs. The price point is good and options for treatment are offered. We have no reason not to continue our patronage.
Linda Coultes
23 May 2017
We are long time clients of North Waterloo. We have always enjoyed excellent, professional services provided by support staff and vets. They are caring, compassionate, and always available to provid...
We are long time clients of North Waterloo. We have always enjoyed excellent, professional services provided by support staff and vets. They are caring, compassionate, and always available to provide care and advice with whatever we are going through with our pets. Always follow up to ensure our pets are well. Would highly recommend.
Jonathan Hendel
3 Feb 2017
Our little buddy has been going here for about a year now. Very happy with the care provided for him.
Ashley Devine
20 Oct 2015
I love North Waterloo Vet Hospital! Always so loving and attentive to my pup, knowledgeable, friendly, accomodative of my schedule, and the online store is amazing! So convenient. Looking forward to u...
I love North Waterloo Vet Hospital! Always so loving and attentive to my pup, knowledgeable, friendly, accomodative of my schedule, and the online store is amazing! So convenient. Looking forward to utilizing it.
rblak445
20 Aug 2015
Vets are knowledgeable, yet, they don't agree with each other's diagnosis and it ended up costing. I eventually stuck with the one vet there and would only see her on the days she worked because she w...
Vets are knowledgeable, yet, they don't agree with each other's diagnosis and it ended up costing. I eventually stuck with the one vet there and would only see her on the days she worked because she was the only one of the three who listened to me when I said I wanted to see a specialist instead of having my cat become a science experiment because one didn't agree with the other. They are good vets, but they are expensive for ongoing treatments like what my cat needs. It's not the "medication" that is expensive, it's the exam fee that is expensive. I've had to move vets because I dread looking at the cost for a drop-in and injection. I hated leaving because the vet we were seeing is THE BEST. She's kind, listens and seems to know cats better than the other two vets and I wish she'd go to work at the other vet clinic up the street because she's a major asset for sure to ANY veterinary team.
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