Elmvale Veterinary Hospital
Elmvale, Ontario
General Info
Small animal veterinary hospital located in Elmvale, Ontario. Drs. Storimans and Alfred.
Reviews
Adrienne Maranduik
5 Mar 2024
REPORT
I would give zero stars if I could. Incompetent vet staff. Brought my senior cat suffering from upper resp to the clinic where I was seen a number of times and even sent to the Huronia Vet Emerg in Ba...
I would give zero stars if I could. Incompetent vet staff. Brought my senior cat suffering from upper resp to the clinic where I was seen a number of times and even sent to the Huronia Vet Emerg in Barrie because they said he was in respiratory distress. Got to the emerg clinic, and they said he was breathing fine and that they were not sure why I was sent to them. The Elmvale Vet Hospital staff did not believe my cat had upper resp and kept referring us to specialists in Toronto, which would have cost us thousands of dollars. I was told to stop booking follow-up appointments because I would be “wasting my money”. I never received a phone call from the vet looking for an update on how my cat was doing, nor did they try and figure out a plan for my cat. I had to convince them to try an antibiotic for 10 days, which they agreed to. My cat fully recovered, after spending like $1,500 for a simple case of upper resp. I was told they would call in a week for an update, and a call never came. I have been working in the vet/animal welfare industry my entire adult life, and this is by far the most incompetent clinic I have ever been to. Switched clinics after this incident.
Mina
2 Feb 2022
REPORT
Will NEVER go back. Rude staff, horrible customer service.
Gary Hepple
29 Nov 2021
REPORT
If I could leave zero stars, that would be my rating of this vet. Our cat was diagnosed with diabetes last year, and we opted to treat him as palliative. We were told of what to expect over time, and ...
If I could leave zero stars, that would be my rating of this vet. Our cat was diagnosed with diabetes last year, and we opted to treat him as palliative. We were told of what to expect over time, and from that, we knew that there would come a time to have him put down. In the fall, we went away for 2 weeks, and leaving him at home under care of our neighbour. My went went to the the office to refresh herself, in order to inform the neighbour. Not only did they NOT want to provide us with the information, they reported us to the SPCA for animal abandonment. The SPCA agent visited us to see the cat, and didn’t even bother to get out a pen to waste the ink. He was in far superior health than expected, and the agent said he was fine. On top of that, the vet, Dr. Ken Storimans, discharged us from his service. We have been cat owner/lovers for over 30 years and have never been treated like this by any vet. He also botched the euthanizing of another neighbour’s cat. They said it would have been more humane to shoot it, rather than what they witnessed.
This vet has a checkered past. Make sure you do your research on this clown and his circus. Check with the long time locals if you are new to the area. There are reasons the long timers don’t use him.
Jeff Tinney
5 Feb 2021
REPORT
I brought my Dog here for an ear hematoma, and I refused to do a surgery as it was risky because she is 6 years old and deep chested breeds are high risk being put out, the owner was very rude and did...
I brought my Dog here for an ear hematoma, and I refused to do a surgery as it was risky because she is 6 years old and deep chested breeds are high risk being put out, the owner was very rude and did not seem to care at all. After we left he wrote on my dogs file that we left without paying our bill.. When I refused the surgery I asked if there were any charges for the quote they said no. And we left. I will not recommend this buisness
allison
8 Sep 2020
REPORT
what vet tells you they are not up on nutrition when you ask why they would prescribe a dog food full of corn for a diabetic dog, after spending over 1000.00 on glucose curve tests we saw a different...
what vet tells you they are not up on nutrition when you ask why they would prescribe a dog food full of corn for a diabetic dog, after spending over 1000.00 on glucose curve tests we saw a different vet there who finally told us we could test glucose at home, now after seeing our dog a few months ago are refusing to sell us more insulin until we do another glucose curve test even though the dog is fine and had no changes since his last visit
Jayden Curtis
9 Jun 2020
REPORT
Love the owner very nice and caring does really well with pets
Lynne Lathangue
1 Feb 2020
REPORT
Best vet care possible. Recently I had to take my 14 year old beautiful dog in to put him to sleep. The treatment we received was of total kindness and dignity . The price for the service provided was...
Best vet care possible. Recently I had to take my 14 year old beautiful dog in to put him to sleep. The treatment we received was of total kindness and dignity . The price for the service provided was more than fair and the compassion from all the staff was above anything I expected. Thank you Elmvale Veterinary Hospital Dr Storiman and the wonderful staff .
Sheri
28 Jan 2020
REPORT
The dog was scheduled for a surgery. The night before the surgery I thought wow I have not heard about any instructions for the dog - meaning the dog should not eat or drink after midnight. I called t...
The dog was scheduled for a surgery. The night before the surgery I thought wow I have not heard about any instructions for the dog - meaning the dog should not eat or drink after midnight. I called the office to inquire when the lady answering the phone said she called you and left a message on your VM? What? I told her NO! No one called nor left a message in my phone. Regardless, I thought wow why would you leave a message this is important information that should be giving directly. I’m wasn’t impressed at all. Not a place I want my dog going to have any service done.
Tamie Puddicombe
25 May 2018
REPORT
Careing helpfull staff ...love them
April Pifer
20 May 2018
REPORT
Staff and vets are very helpful and truly love our babies
devin jordan
30 Mar 2018
REPORT
Great veterinarian office. They care about the pets as well as the people.
Melanie K
6 Jan 2018
REPORT
Very thankful for the entire team at Elmvale vet. Our little kitty Navy is now at home after a two day ordeal which included unexpected day surgery for a ruptured anal sac. I have so many things to sa...
Very thankful for the entire team at Elmvale vet. Our little kitty Navy is now at home after a two day ordeal which included unexpected day surgery for a ruptured anal sac. I have so many things to say about how the team made a scary experience manageable. First, they are very accommodating. We were fit in, encouraged to call and communicate with them which was important as our cats health did change in a 12 hr period. They went to extra lengths to make sure we were informed on her situation and different options available during the day. We got a detailed quote on the worst case situation ahead, which ended up happening and it helped us be prepared. The facility is lovely. It’s very clean and open with several areas including enough space to separate cats in crates from dogs which isn’t always possible in all waiting areas. The admin team is excellent, they are cheery and easy to chat with! Our cat saw both vets, Dr. Alfred and Dr. Storimans and both were excellent. For the initial appointment, medication, surgery and care the cost was affordable and I am very pleased with the outcome. Highly recommend. Thanks again! 😺
Mark Levin
20 Dec 2017
REPORT
They treat your pet like family. Caring staff, nice facilities, very clean, friendly staff. A safe place for your family pet.
kaitie mitchell
10 Sep 2017
REPORT
Very ignorant, wouldn't stop talking so I could ask questions and when I finally could get a word in, one lady interrupted and told the vet she had to return a phone message and then they both walked ...
Very ignorant, wouldn't stop talking so I could ask questions and when I finally could get a word in, one lady interrupted and told the vet she had to return a phone message and then they both walked away! I literally stood there dumb founded and couldn't believe how rude that was! I will never go there again.
Jaclyn W.
9 Jul 2017
REPORT
Thank you for keeping my dachshund safe and healthy while he had his surgery! You probably saved his life and definitely his leg!
Amanda Taylor
21 Feb 2017
REPORT
I absolutely love the service I receive here! Dr. Ken Storimans is always friendly, informative and caring towards our dog Penni. The staff is friendly and very knowledgable. I highly recommend this v...
I absolutely love the service I receive here! Dr. Ken Storimans is always friendly, informative and caring towards our dog Penni. The staff is friendly and very knowledgable. I highly recommend this veterinarian hospital. Your pets will be in good hands.
Beej Suter
14 Feb 2017
REPORT
Always bring my pets here, best service, I've used them for every pet I've ever had and will never change vets, they are my pets family doctor
Paul Cridland
7 Feb 2017
REPORT
Excellent, extremely professional. Been going there for over 7 yrs.
Ann Connor
2 Feb 2017
REPORT
Our dogs are our kids.we took karma to be fixed told one price.we got the bill it was double.then she had complications since.they did not even call to remove her staples. All of her pups go there n w...
Our dogs are our kids.we took karma to be fixed told one price.we got the bill it was double.then she had complications since.they did not even call to remove her staples. All of her pups go there n we r afraid they too will be hurt .beware .they r in it for money.not like a doctor not to care for there patients. N there care unfortunately didn't cut it.wen I complained n asked y.
The vet told me that I must forgot to take my meds??really appreciate that.n please beware if you love your animal avoid ..
Samantha Turner
1 Aug 2016
REPORT
We love elmvale vet the staff is super friendly and caring .I felt better leaving my dog with them they are very compassionate and knew he was in good hands.first vet we've been to that isn't pushy an...
We love elmvale vet the staff is super friendly and caring .I felt better leaving my dog with them they are very compassionate and knew he was in good hands.first vet we've been to that isn't pushy and we found them very reasonably priced.
Brittany Saylor
5 Jul 2016
REPORT
Amazing service. Not pushy but informative. Glad to have finally found someone we can trust with our pups! Very fair prices. Thanks guys!
Aubrey Saylor
5 Jul 2016
REPORT
Amazing service. Not pushy but informative. Glad to have finally found someone we can trust with our pups! Very fair prices. Thanks guys!
Eileen Rijo
26 Jun 2016
REPORT
Very compassionate care, made my final moments with loca so peaceful.... RiP little black B.
M Meyer
23 Apr 2016
REPORT
Very disappointing service. A shocking lack of compassion in dealing with my family members who came in with an emergency with their dying and suffering dog. For blood work and x-rays and a little ch...
Very disappointing service. A shocking lack of compassion in dealing with my family members who came in with an emergency with their dying and suffering dog. For blood work and x-rays and a little checkup they were charged $500, and were told that they could not leave with the dog after the exam unless they paid the full $500. They only had $300, as they have low income and are on disability. The clinic would not allow them a payment plan and they refused to work with them on the price, they were forced to stay there for hours while they called around to get someone to transfer money to them so they could pay. I have NEVER heard of a vet clinic being so insensitive to the desperate need of an animal who is suffering.
Avoid Elmvale Veterinary Hospital unless you don't mind being overcharged and demeaned.
James Zimmerman
23 Jan 2016
REPORT
The best service ever we live in midland and we will now do the drive to this vet for now on thank u so much
Jami Jeff Armstrong
2 Jan 2016
REPORT
Just want today thank you to the wonderful girls working the day we had to make the worse is decision anyone will every have to make. Parvo took ahold of out little guy and he was really sick. He wil...
Just want today thank you to the wonderful girls working the day we had to make the worse is decision anyone will every have to make. Parvo took ahold of out little guy and he was really sick. He will forever be missed RIP LITTLE TUCKER
Crissy Hesch
26 Nov 2015
REPORT
Thank you for taking care of our little mittens today!! She is back to normal now :)
Dennis Madison
4 Nov 2014
REPORT
Best Care Anywhere!
Helga Leidel
29 Aug 2013
REPORT
Only the best experiences for many years. My dogs love to go there when in need. Can highly recommend! Thanks Ken and staff! :-)
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(705) 322-2661
Business Hours
Monday
Mon
07:30AM-19:00PM
Tuesday
Tue
07:30AM-19:00PM
Wednesday
Wed
07:30AM-19:00PM
Thursday
Thu
07:30AM-19:00PM
Friday
Fri
07:30AM-17:00PM
Saturday
Sat
08:00AM-15:00PM
Popular Hours
6a
12p
6p
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Elmvale Veterinary Hospital
Elmvale, Ontario
General Info
Small animal veterinary hospital located in Elmvale, Ontario. Drs. Storimans and Alfred.
Business Hours
Monday
07:30AM-19:00PM
Tuesday
07:30AM-19:00PM
Wednesday
07:30AM-19:00PM
Thursday
07:30AM-19:00PM
Friday
07:30AM-17:00PM
Saturday
08:00AM-15:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Adrienne Maranduik
5 Mar 2024
I would give zero stars if I could. Incompetent vet staff. Brought my senior cat suffering from upper resp to the clinic where I was seen a number of times and even sent to the Huronia Vet Emerg in Ba...
I would give zero stars if I could. Incompetent vet staff. Brought my senior cat suffering from upper resp to the clinic where I was seen a number of times and even sent to the Huronia Vet Emerg in Barrie because they said he was in respiratory distress. Got to the emerg clinic, and they said he was breathing fine and that they were not sure why I was sent to them. The Elmvale Vet Hospital staff did not believe my cat had upper resp and kept referring us to specialists in Toronto, which would have cost us thousands of dollars. I was told to stop booking follow-up appointments because I would be “wasting my money”. I never received a phone call from the vet looking for an update on how my cat was doing, nor did they try and figure out a plan for my cat. I had to convince them to try an antibiotic for 10 days, which they agreed to. My cat fully recovered, after spending like $1,500 for a simple case of upper resp. I was told they would call in a week for an update, and a call never came. I have been working in the vet/animal welfare industry my entire adult life, and this is by far the most incompetent clinic I have ever been to. Switched clinics after this incident.
Mina
2 Feb 2022
Will NEVER go back. Rude staff, horrible customer service.
Gary Hepple
29 Nov 2021
If I could leave zero stars, that would be my rating of this vet. Our cat was diagnosed with diabetes last year, and we opted to treat him as palliative. We were told of what to expect over time, and ...
If I could leave zero stars, that would be my rating of this vet. Our cat was diagnosed with diabetes last year, and we opted to treat him as palliative. We were told of what to expect over time, and from that, we knew that there would come a time to have him put down. In the fall, we went away for 2 weeks, and leaving him at home under care of our neighbour. My went went to the the office to refresh herself, in order to inform the neighbour. Not only did they NOT want to provide us with the information, they reported us to the SPCA for animal abandonment. The SPCA agent visited us to see the cat, and didn’t even bother to get out a pen to waste the ink. He was in far superior health than expected, and the agent said he was fine. On top of that, the vet, Dr. Ken Storimans, discharged us from his service. We have been cat owner/lovers for over 30 years and have never been treated like this by any vet. He also botched the euthanizing of another neighbour’s cat. They said it would have been more humane to shoot it, rather than what they witnessed.
This vet has a checkered past. Make sure you do your research on this clown and his circus. Check with the long time locals if you are new to the area. There are reasons the long timers don’t use him.
Jeff Tinney
5 Feb 2021
I brought my Dog here for an ear hematoma, and I refused to do a surgery as it was risky because she is 6 years old and deep chested breeds are high risk being put out, the owner was very rude and did...
I brought my Dog here for an ear hematoma, and I refused to do a surgery as it was risky because she is 6 years old and deep chested breeds are high risk being put out, the owner was very rude and did not seem to care at all. After we left he wrote on my dogs file that we left without paying our bill.. When I refused the surgery I asked if there were any charges for the quote they said no. And we left. I will not recommend this buisness
allison
8 Sep 2020
what vet tells you they are not up on nutrition when you ask why they would prescribe a dog food full of corn for a diabetic dog, after spending over 1000.00 on glucose curve tests we saw a different...
what vet tells you they are not up on nutrition when you ask why they would prescribe a dog food full of corn for a diabetic dog, after spending over 1000.00 on glucose curve tests we saw a different vet there who finally told us we could test glucose at home, now after seeing our dog a few months ago are refusing to sell us more insulin until we do another glucose curve test even though the dog is fine and had no changes since his last visit
Jayden Curtis
9 Jun 2020
Love the owner very nice and caring does really well with pets
Lynne Lathangue
1 Feb 2020
Best vet care possible. Recently I had to take my 14 year old beautiful dog in to put him to sleep. The treatment we received was of total kindness and dignity . The price for the service provided was...
Best vet care possible. Recently I had to take my 14 year old beautiful dog in to put him to sleep. The treatment we received was of total kindness and dignity . The price for the service provided was more than fair and the compassion from all the staff was above anything I expected. Thank you Elmvale Veterinary Hospital Dr Storiman and the wonderful staff .
Sheri
28 Jan 2020
The dog was scheduled for a surgery. The night before the surgery I thought wow I have not heard about any instructions for the dog - meaning the dog should not eat or drink after midnight. I called t...
The dog was scheduled for a surgery. The night before the surgery I thought wow I have not heard about any instructions for the dog - meaning the dog should not eat or drink after midnight. I called the office to inquire when the lady answering the phone said she called you and left a message on your VM? What? I told her NO! No one called nor left a message in my phone. Regardless, I thought wow why would you leave a message this is important information that should be giving directly. I’m wasn’t impressed at all. Not a place I want my dog going to have any service done.
Tamie Puddicombe
25 May 2018
Careing helpfull staff ...love them
April Pifer
20 May 2018
Staff and vets are very helpful and truly love our babies
devin jordan
30 Mar 2018
Great veterinarian office. They care about the pets as well as the people.
Melanie K
6 Jan 2018
Very thankful for the entire team at Elmvale vet. Our little kitty Navy is now at home after a two day ordeal which included unexpected day surgery for a ruptured anal sac. I have so many things to sa...
Very thankful for the entire team at Elmvale vet. Our little kitty Navy is now at home after a two day ordeal which included unexpected day surgery for a ruptured anal sac. I have so many things to say about how the team made a scary experience manageable. First, they are very accommodating. We were fit in, encouraged to call and communicate with them which was important as our cats health did change in a 12 hr period. They went to extra lengths to make sure we were informed on her situation and different options available during the day. We got a detailed quote on the worst case situation ahead, which ended up happening and it helped us be prepared. The facility is lovely. It’s very clean and open with several areas including enough space to separate cats in crates from dogs which isn’t always possible in all waiting areas. The admin team is excellent, they are cheery and easy to chat with! Our cat saw both vets, Dr. Alfred and Dr. Storimans and both were excellent. For the initial appointment, medication, surgery and care the cost was affordable and I am very pleased with the outcome. Highly recommend. Thanks again! 😺
Mark Levin
20 Dec 2017
They treat your pet like family. Caring staff, nice facilities, very clean, friendly staff. A safe place for your family pet.
kaitie mitchell
10 Sep 2017
Very ignorant, wouldn't stop talking so I could ask questions and when I finally could get a word in, one lady interrupted and told the vet she had to return a phone message and then they both walked ...
Very ignorant, wouldn't stop talking so I could ask questions and when I finally could get a word in, one lady interrupted and told the vet she had to return a phone message and then they both walked away! I literally stood there dumb founded and couldn't believe how rude that was! I will never go there again.
Jaclyn W.
9 Jul 2017
Thank you for keeping my dachshund safe and healthy while he had his surgery! You probably saved his life and definitely his leg!
Amanda Taylor
21 Feb 2017
I absolutely love the service I receive here! Dr. Ken Storimans is always friendly, informative and caring towards our dog Penni. The staff is friendly and very knowledgable. I highly recommend this v...
I absolutely love the service I receive here! Dr. Ken Storimans is always friendly, informative and caring towards our dog Penni. The staff is friendly and very knowledgable. I highly recommend this veterinarian hospital. Your pets will be in good hands.
Beej Suter
14 Feb 2017
Always bring my pets here, best service, I've used them for every pet I've ever had and will never change vets, they are my pets family doctor
Paul Cridland
7 Feb 2017
Excellent, extremely professional. Been going there for over 7 yrs.
Ann Connor
2 Feb 2017
Our dogs are our kids.we took karma to be fixed told one price.we got the bill it was double.then she had complications since.they did not even call to remove her staples. All of her pups go there n w...
Our dogs are our kids.we took karma to be fixed told one price.we got the bill it was double.then she had complications since.they did not even call to remove her staples. All of her pups go there n we r afraid they too will be hurt .beware .they r in it for money.not like a doctor not to care for there patients. N there care unfortunately didn't cut it.wen I complained n asked y.
The vet told me that I must forgot to take my meds??really appreciate that.n please beware if you love your animal avoid ..
Samantha Turner
1 Aug 2016
We love elmvale vet the staff is super friendly and caring .I felt better leaving my dog with them they are very compassionate and knew he was in good hands.first vet we've been to that isn't pushy an...
We love elmvale vet the staff is super friendly and caring .I felt better leaving my dog with them they are very compassionate and knew he was in good hands.first vet we've been to that isn't pushy and we found them very reasonably priced.
Brittany Saylor
5 Jul 2016
Amazing service. Not pushy but informative. Glad to have finally found someone we can trust with our pups! Very fair prices. Thanks guys!
Aubrey Saylor
5 Jul 2016
Amazing service. Not pushy but informative. Glad to have finally found someone we can trust with our pups! Very fair prices. Thanks guys!
Eileen Rijo
26 Jun 2016
Very compassionate care, made my final moments with loca so peaceful.... RiP little black B.
M Meyer
23 Apr 2016
Very disappointing service. A shocking lack of compassion in dealing with my family members who came in with an emergency with their dying and suffering dog. For blood work and x-rays and a little ch...
Very disappointing service. A shocking lack of compassion in dealing with my family members who came in with an emergency with their dying and suffering dog. For blood work and x-rays and a little checkup they were charged $500, and were told that they could not leave with the dog after the exam unless they paid the full $500. They only had $300, as they have low income and are on disability. The clinic would not allow them a payment plan and they refused to work with them on the price, they were forced to stay there for hours while they called around to get someone to transfer money to them so they could pay. I have NEVER heard of a vet clinic being so insensitive to the desperate need of an animal who is suffering.
Avoid Elmvale Veterinary Hospital unless you don't mind being overcharged and demeaned.
James Zimmerman
23 Jan 2016
The best service ever we live in midland and we will now do the drive to this vet for now on thank u so much
Jami Jeff Armstrong
2 Jan 2016
Just want today thank you to the wonderful girls working the day we had to make the worse is decision anyone will every have to make. Parvo took ahold of out little guy and he was really sick. He wil...
Just want today thank you to the wonderful girls working the day we had to make the worse is decision anyone will every have to make. Parvo took ahold of out little guy and he was really sick. He will forever be missed RIP LITTLE TUCKER
Crissy Hesch
26 Nov 2015
Thank you for taking care of our little mittens today!! She is back to normal now :)
Dennis Madison
4 Nov 2014
Best Care Anywhere!
Helga Leidel
29 Aug 2013
Only the best experiences for many years. My dogs love to go there when in need. Can highly recommend! Thanks Ken and staff! :-)
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