Dr. J. Wolfer was terrible. If i could give negative stars I would. I highly recommend you go elsewhere. My dog had to have eye surgery, the cost that Dr. Wolfer quoted was 8,000.00 but then the staff told me that he didnt know the prices and that it was more than 10,000.00. They initially told me that all the meds before and after the surgery would be included but turns out that they charged me for them and for many additional post surgery appts. This is so unprofessional and unethical. I am considering writing a complaint to the Vet College. He has so many bad reviews - all indicating poor standards of professional practices. Maybe by many of us complaining to the College, he will have a different way of practicing in the future. Read Less

One of the most arrogant rude uncaring vet I have ever met . I came to get answers and all he did was yell at me , threaten me and then I was told to get out of his office . He examined my dog for about 3 min told me what I already knew and when I asked him questions he became angry . $300 for 3 min thank god I didn’t pay . Don’t waste your time he is the worst of the worst esp when it comes to conversing with owners of the animal . No social skills what so ever . I travelled 2 hrs to see him and left in tears . Pls pls pls go elsewhere Read Less

Terrible service. I called yesterday morning two times with an urgent situation. Left a message at 10 min after 8. Again at 8:30. I ended up taking my girl to another eye clinic. I even called the emergency Vet clinic right next door and asked if they eye clinic was open. It was. My review is because as of 5:pm today, (16 working hours later)I still haven't received a call from this Norseman eye clinic. So I called just now and spoke to Leslie. Leslie first said that "they had so many messages that it was impossible to return all the calls". So, I said a courtesy call would have sufficed. She then said "I'm sorry, but our machine wasn't working". That's when I called BS. And yes, I was super harsh... I will never have any of my pets treated here. It makes you wonder what kind of service you'll actually get when the front line is so brutal and only offers lies. Read Less

Their first concern is squeezing from you as much money as possible. $310 for a 10 minute consult.... come on man.... You're better off going to the OVC Health Sciences Center instead which is farther. But their consultation fee is $175 and $50 for an eye examination. They also actually CARE for your pet. Genuinely. The clinicians at AEC on the other hand are just cold, soulless and phukin money hungry. Read Less

Arrogant a-hole of a so-called vet. His answer to my wife’s questions was “ I don’t speak dog” It was 300$ to learn less than our regular vet told us. Total ripoff. $7000 for cataract surgery. Take your animals somewhere, anywhere else but here!! Dr Wolfer should not be allowed to be in business. I speak dog and my dog says Dr Wolfer is a $&@“!! Read Less

This vet charges as much as I would pay to get my whole face done. I was so dissapointed I paid 300 bucks for him looking at my dogs eye for 5 seconds. Are you serious? And my quote was over 5000 dollars? is this a joke? I could pay for a flight to another country that charges less for vet care and get the surgery done there and still pay less for the prices he quoted me. I cried for days because i didn't want my dog to go blind because I couldn't afford it. Thank goodness for forums, a lady suggested Northumerland Veterinary 2 hours from toronto where she took her dog for the same eye problems. I paid 600 bucks and was so happy. They didn't even charge for a consult fee I just sent them emails of pictures. Read Less

We just left the clinic with our two dogs and we are speechless........ besides the $800 bill for 5 minutes and still very confused and unsure about what to do ....... Not sure where he received his training ??? We were rushed, Dr. Wolfer seemed upset when we asked him questions and provided us with a YouTube video link to watch...... really??? Are you kidding me??? And the surgery is $8000???? Hmmmm let me think about this for a moment.... No way are we having you Dr. Wolfer see our dogs or us again and we will ensure to tell others the same!! The technicians were very nice! Thank you! Please Research and read the reviews first...... super upset we didn’t do this first !!!! If there was an option to leave no stars we would..... actually it would be a negative 5 stars and that is still being kind!!! Read Less

We just left the clinic with our two dogs and we are speechless........ besides the $800 bill for 5 minutes and still very confused and unsure about what to do ....... Not sure where he received his training ??? We were rushed, Dr. Wolfer seemed upset when we asked him questions and provided us with a YouTube video link to watch...... really??? Are you kidding me??? And the surgery is $8000???? Hmmmm let me think about this for a moment.... No way are we having you Dr. Wolfer see our dogs or us again and we will ensure to tell others the same!! The technicians were very nice! Thank you! Please Research and read the reviews first...... super upset we didn’t do this first !!!! If there was an option to leave no stars we would..... actually it would be a negative 5 stars and that is still being kind!!! Read Less

$300 in 3 MINUTES. Went to this place a couple of times for surgery and check ups bc my pup has glaucoma and needed to get an eye enucleated. Dr Wolfer likes to rush everything and never really takes the time to listen to his patients questions and concerns. My dog was diagnosed with lens displacement (a condition where the protein fibers within his eye are not holding onto his lens so his lens floats around freely) and as well as a condition where his iris (colour part of his eye) cannot regulate it self therefore staying dilated. With those two conditions combined it’s OBVIOUS that his lens ocassionally pops out infront of his iris and floats around (the reason why we needed to enucleate his other eye, the lens got stuck infront of the iris and pressure went up). Whenever i express my concerns for his pupil not shrinking and that his lens pops out ocassionally Dr. Wolfer INSISTS that his lens does not pop forward... How are you telling me so certainly when i first handedly seen it myself and i have to help angle his head so his lens can pop back inside!! VERY FRUSTRATING! With all those certificates framed on the walls i’d expect him to atleast have common sense and be more sensitive towards pets and their owners. Other than Dr.Wolfer being so sure on something that he knows nothing of and never listening to his patients, being insensitive and rushing oppointments for us to pay $300 for 3 minute appointments, the front desk ladies are pleasant. It’s sad that this is the only eye specialist in Toronto. Read Less

I was in this so called doctors office 3 minutes and tells me the condition my cat's eyes were usually requires surgery to remove them. What! How about trying to heal first and remove as last resort! He gave me a couple different eye drops to use and he said come back in 2 weeks. My poor cats eyes were on fire after 4 days of these drops and he refused to see me before 2 weeks. I forced the issue and got appoint. He looked at my pet for 30 seconds and said he was fine. I was stunned! I paid the bill which was super expensive and never returned. His end motive was to make my pet's eyes worse so I'd have no alternative but to do the expensive eye removals. I found a different doctor .... I suggest you do too. Read Less

My older boy had entropion and an ulser on his eye. Everybody was wonderful and did a fantastic job. We had the injection done for the entropion and it worked perfect. Very affordable and less intrusive solution for turned in eyelashes. He had quite a bit of pain from the ulser removal, but that is to be expected and they provided sufficient medicine. Thanks for taking such good care of my boy. Read Less

Terrible experience with this vet. Does not respond well to questions, gave short and vague answers. Asked to return for lab results, when we returned, said results were not in, to come back later when results are in. Prescribed drops for dog that helped in only one eye. The other eye was completely red and covered with film. He said he didn't know what else to do apart from a biopsy (for a 14 year old dog) which incidentally cost $4,000.00, and that didn't include treatment. Looked like he was pushing for an expensive procedure and nothing else. We went to another vet who treated us like people and not like an ATM machine. Very disappointed. Read Less

I brought my boxer here today and I was quite nervous about his diagnosis. The staff were friendly. My boy loved the vet tech. She was amazing with making him feel so at ease and loved. Dr. Wolfer was quick and efficient. My boy was comfortable and behaved so well. Which surprised me. Lucky for us nothing further was required. It was benign and nothing for us to worry about. Had a great honest and comfortable experience here. Highly recommend. Thank you Dr. Wolfer and staff for putting my worries at ease. Read Less

I waited until my dog was fully healed but I can now say this vet gave us such a positive and professional experience. My dog was almost completely blind from two cataracts and now all of her vision has been restored. The lady who works at the front desk is fantatsic, the technicians are great and the surgeons clearly know how to do their jobs well. They’re also super owner-friendly as they’ll answer any questions you have even if you just call in. I highly recommend this place. Read Less

Our 13 year old cat had been suffering problems with his eye (corneal ulcer) for over 2 years. We had taken him to numerous vet clinics, and with various antibiotics and ointments, his eye still did not get better. We called Animal Eye Clinic and they were very supportive over the phone We decided to take him here to see Dr. Wolfer. Dr. Wolfer is straight to the point, and answered all our questions professionally. He did not advise us to take unnecessary tests as with other clinics. The treatment he prescribed worked perfectly, and within 2 weeks our Cat's eye completely recovered. Now almost 3 months later, is eye is still doing great! Read Less

My experience with this clinic was absolutely terrible. Everything began well before they took the money and everything changed after. The first appointment involved less than 10 mins of real conversation with the "Specialist". He gave me superficial information about the condition and my options for recourse, all the while pushing me towards one particular surgical option he favoured. When I asked Dr.Wolfer for possible reasons around why my dog had the condition she was facing, rather than suggesting tests to uncover the underlying condition, he said to me that it was "Unfortunate that she developed this condition" I don't consider his response a medical diagnosis of the underlying conditions. When my dog started to have adverse reactions after the surgery, the vet tech who was impossible to track down, began the phone conversation with "I have 2 mins to spare, so we need to make this quick"! Again, the "Specialist" provided superficial information about the drugs that were prescribed and their side-effects, and made no attempts to help me understand the issue. Re: Prices - The same meds were "compounded" for me, were also available through my regular vet for half the price. Barring the kindness and professionalism of one single vet tech whose name I unfortunately didn't catch, the demeanor of there entire team was awful and the process felt shady! Will never go back to here ever again! Read Less

Was struggling with my vet to heal my boxers scratched eye. Should have come here sooner! I knew people's wallets shiver at the mention of a veterarian specialist / opthalmologist BUT it's much better to go to the experts first! Nice place and very friendly staff too. Read Less

My dog's quality of life is very high because of the skilled and caring team at Animal Eye Clinic. Buffy has had cataract surgery, been treated for a detached retina, had one of her eyes enucleated (this will make sense to you if you are reading this because of your own pet's eye problems), and continues to get her eye health checked on a regular basis at this clinic. We consider ourselves tremendously lucky to have Buffy in the care of Dr. Wolfer and his team. Read Less

I have had a keratotomy done on both of my frenchies eyes. Dr. Wolfer has done an amazing job. My frenchie is considered one of my children and I would not trust anyone else with his eyes, not even his normal vet. As far as other reviews I don't find him to be a money grab. He takes the time to answer any questions and has never forced surgery on me. I appreciate that he is straight forward and to the point. At the end of the day I want some who is confident in their skills and will take proper care of my best friend. His office staff are all caring and compassionate. They have been there to answer questions when I call and never seem hassled by me. They take the time to talk with you and comfort you during a hard time. They are well worth the hour and a half drive one way and the cost of my frenchied well being Read Less

I was told there were only 2 ophthalmologists in the area that took in lizards, U of Guelph and this clinic. U of Guelph wasn't accepting new patients until Jan 2017 so I chose Animal Eye Clinic. About a week before my appointment (which was today, Nov 23 2016) I got a call saying that whoever brought my gecko in would need to be able to hold her because they "don't do lizards". First red flag...they told my vet that they did. Dr Wolfer came in reeking of cigarettes. He looked at my leopard gecko for less than 5 minutes, performed no tests, and said "Huh. Looks okay. I don't know, I can't really tell you the course of action to take." I understand that a small lizard is more difficult than a cat/dog. I really do. But don't tell my vet that you are experienced with this when I had to correct him on multiple things. I told them I was not paying $295 for nothing. The price was for both consult AND tests. Of course they got me by saying "well you still walked in the door and spoke with him." He may be good with cats and dogs. But DO NOT take your lizards here. She is obviously NOT OKAY. Read Less

This clinic is absolutely gold standard in every respect. They know how important our pets are to us. From the moment we walked in the door, my precious little dog and I were treated with respect, affection and efficiency. My little dog had cataracts and was almost blind. Now he has excellent vision in one eye and good vision in the other. His quality of life has improved so much. The doctor, the staff and the receptionist provided the best possible service. I have no hesitation in telling anyone to take their beloved pet to this clinic. The quality of care here is perfect. Read Less

I've noticed that the other reviews here are regarding eye surgeries, as this is the clinics specialty. They are also an emergency clinic. The staff were wonderful. The price was beyond reasonable and they were able to accommodate right away. Read Less

A tough review to nail down.On the one hand, Doctor Wolfer gave our boy back his sight! The operation was a total success, Dr. Wolfer a total pro, and the facility itself very clean, organized, and professional. That alone should be 4 Star material so please read my explanation as to how I arrived at 3 when things could not have turned out better.The only negative aspects are in regards to what I perceived as nickle and diming.First of all during the initial consultation we were told that the operation to remove our dog's cataracts (from one eye) would cost about $5,000. Unfortunately that number was actually just north of $8,000 once factoring in follow up appointments and medications.Speaking of follow-up appointments, be prepared for a LOT of them. One a DAY to start with and close to $300 per (that works out to about $30 a MINUTE for Dr. Wolfer's time)Now, the eyes are about the most intricate and sensitive organ we've got and the margin between sight recovery and permanent blindness can be razor thin. Dr. Wolfer is a professional and cares about his work so obviously he wants to catch any complications early. Still, it stings a bit to know you're paying a couple of grand for a handful of 10 minute appointments where you hear "everything's great" (but I bet the appointments where he says everything is TERRIBLE are a LOT more expensive  :)Eventually the weekly check-ups became every two weeks, then every three, now every month but had we not finally said enough is enough and stopped I have no doubt I'd still be paying $30 a minute every few weeks.Also, the medication is extremely expensive when purchased from the clinic (and of course they will make it easier to buy from them than your local WalMart pharmacy). You can save about %40 by buying your meds elsewhere.Still, at the end of the day, Professional staff, excellent doctor, and now MY DOG CAN SEE!I would go back here in a heartbeat. I'd just do it with a better understanding of the long-term costs.I also looked at Forest Hill Animal Clinic as they are one of the few other animal eye specialists in the city.  Animal Eye Clinic is magnitudes more professional. Forest Hill does not even work by appointment. Read Less

When we discovered our dog was blind in his right eye our vet referred us to Dr Joseph Wolfer, a veterinary ophthalmologist at the Animal Eye Clinic,  in the Animal Emergency Clinic of Etobicoke.  We were very pleased with the care provided by Dr Wolfer and his staff. Dr Wolfer diagnosed the condition and answered my questions. He then referred us back to our regular vet for ongoing care.The eye clinic is a distance to travel from our home. The cost of seeing a specialist is higher than our regular clinic costs but this was well worth it to us. I recommend Dr Wolfer should your pets need a such a referral. He is experienced, competent, respectful to the pet and owner and his caring manner is appreciated. Read Less