Islington Village Animal Hospital
Etobicoke, Ontario
General Info
Our Animal Clinic is located in the Village of Islington in Etobicoke and is ready to treat animal companions big and small. The Animal Hospital offers a comprehensive range of services to treat many breeds and species of animals. Veterinarian Dr. Erin Spence and our team of trained veterinary assistants are prepared to assist you in all of your pet care needs. Islington Village Animal Hospital is a new veterinary clinic but Dr. Spence is an experienced Toronto veterinarian able to perform everything from vaccine administration to more advanced medicine and surgery. She and our trained health care team provide a variety of services to animal companions in Toronto such as:
* Surgery
* Cardiology
* Dentistry
* Dermatology
* Internal Medicine
* Neurology
* Pain Management
* Pharmacy
* Prescription Diets
* Primary Care
* Radiology
* Surgery
* Cardiology
* Dentistry
* Dermatology
* Internal Medicine
* Neurology
* Pain Management
* Pharmacy
* Prescription Diets
* Primary Care
* Radiology
Reviews
Jackson Sales
17 Jul 2018
REPORT
Amazing staff. So friendly and caring towards the animals. A sassy cat was such a good paitient there. They are steight to the point but also compassionate when needed. Great place
Jacqueline Bosko
30 Jun 2018
REPORT
I could not love this place more. I discovered this clinic when going through a tough time with my last cat and Dr. Spence was absolutely wonderful. She made me feel comfortable during a difficult tim...
I could not love this place more. I discovered this clinic when going through a tough time with my last cat and Dr. Spence was absolutely wonderful. She made me feel comfortable during a difficult time, never tried to push anything I didn't want, and took the time to explain anything and everything to me. Fast forward a year and a bit later with 2 new fur babies in the family and this is still the only vet clinic I would ever considering bringing our pets to. We have had the pleasure of dealing with Dr. Spence once again along with Dr. Burley. They are both just wonderfully caring doctors. Along with the vet techs, the receptionists, and every other staff member in-between, they make this clinic the best possible choice out there.
Aurel Akelaitis
13 Jun 2018
REPORT
I wish that I could give the Islington Village Animal Hospital and all of it's staff 10 stars. From my very first call, it has been a very supportive, helpful, and loving experience.
My fur baby G...
I wish that I could give the Islington Village Animal Hospital and all of it's staff 10 stars. From my very first call, it has been a very supportive, helpful, and loving experience.
My fur baby George was sick and getting old. I had taken her to another clinic for her care before this point but was looking for a more loving environment. Well, we definitely found it.
George was quickly losing weight and starting not to eat among several other issues. She never liked being assessed by a veterinarian and appointments would usually be quite stressful for her, myself and the vet until we met Dr. Spencer Burley. She seemed to be instantly comfortable around him and let him do whatever he needed to do to help her. Blood test results did not come back with the best of results and a couple days later George seemed ready to pass on. The problem was that I found this out around 5pm Friday when I came home from work and the Hospital closes at 6pm. Dr. Burley called me after he finished with his last patient and the hospital was closed. I would have preferred that he do the procedure since she was so comfortable with him but I did not think she could make it through the weekend and unfortunately his next appointment wouldn't be until Monday. Following one short hold, Dr. Burley asked me if I could bring George in right away and they would keep the hospital open for us.
Once we arrived, we were shown to the appointment room and it was clear that George was not enjoying her time here anymore. Dr. Burley gently explained what would happen and gave me as much time as I needed to say good bye. The whole process did not take long and soon my fur baby was gone. I was (and still am) heartbroken and Dr. Burley and other staff let me stay as long as I needed to. I am so thankful for everything they did for us on one of the worst days of my life!
Since then I've had a hard time dealing with the fact that my side kick has passed on. Today I received a beautifully detailed condolence card from Dr. Burley himself. He already went above and beyond for me and my baby girl and now even more so. I cannot thank Dr. Burley enough for everything he did and for being such a loving and caring veterinarian. We are so blessed to have found you when we did and I will be back in the future with my other fur baby.
If you want the best care for you furry family members, I strongly suggest you go to the Islington Village Animal Hospital and Dr. Burley in particular though I am more than confident that every veterinarian on staff is amazing! Thank you again from the bottom of my heart for everything!
Jocelyn Jacques
5 Jun 2018
REPORT
Fantastic Staff and Doctors! They all made my dogs experience so great! Scooter and I will miss the wonderful service, sadly we moved and are too far now to make the trip; but I would recommend this A...
Fantastic Staff and Doctors! They all made my dogs experience so great! Scooter and I will miss the wonderful service, sadly we moved and are too far now to make the trip; but I would recommend this Animal Hospital to anyone in the area.
Sharon P.
16 May 2018
REPORT
Amazing compassion since first visit was for my sick Jake who had to be put down. They were kind, knowledgeable and honest. Will be bringing my other fur babies here.
Rachael
3 May 2018
REPORT
I have been very happy after every visit at IVAH. I started taking my first cat here 3 years ago and, even though we now live downtown, I still take both of my cats here. Dr. Spence has always been ve...
I have been very happy after every visit at IVAH. I started taking my first cat here 3 years ago and, even though we now live downtown, I still take both of my cats here. Dr. Spence has always been very nice and answers every question to the best of her abilities.. she's great and I have never had any issues. I also just had an appt with Dr. Burley and he exceeded my expectations completely! Great vet, great personality, and you can tell that he truly cares about the animals in his care 😊 I would say prices are definitely affordable compared to other vets in the city as well. The vets also seem to care about making sure you are getting your money's worth and they don't try to sell you things that your pets don't need.
Lida Lisney
18 Apr 2018
REPORT
I came by chance upon Dr. Spence and this animal hospital full of care and empathy last year when my Daisy started having seizures and was diagnosed with diabetes. I can't tell you how fortunate we b...
I came by chance upon Dr. Spence and this animal hospital full of care and empathy last year when my Daisy started having seizures and was diagnosed with diabetes. I can't tell you how fortunate we both were to have found this haven for animal care. Sadly, my Daisy's time on earth had come to an end, and Dr. Erin Spence helped me through what was the hardest thing I've ever had to do. That was 8 weeks ago and I think about it every day. You'll not find more compassionate, caring vets and the most wonderful staff than at Islington Village Animal Hospital. Thank you,
Lida
Elaine Rumora
19 Mar 2018
REPORT
Amazing people that do amazing work.
All the staff are very friendly and kind. Everyone there truly care about your pets health and well being.
My cat loves everyone there. They go above and beyond t...
Amazing people that do amazing work.
All the staff are very friendly and kind. Everyone there truly care about your pets health and well being.
My cat loves everyone there. They go above and beyond to help the best of their ability.
Best veterinarians ever, they really love what they do and we are very greatful for that.
Sarah Welstead
10 Feb 2018
REPORT
Haven’t even become a patient here yet , and I already love these guys. Went in randomly yesterday to ask for some Burow’s Solution for my dog’s ears, and they very kindly sold me some. (It doesn’t re...
Haven’t even become a patient here yet , and I already love these guys. Went in randomly yesterday to ask for some Burow’s Solution for my dog’s ears, and they very kindly sold me some. (It doesn’t require a prescription but most vets wouldn’t have just helped me out like that - I had dropped our previous bottle on the floor and couldn’t get to our regular vet to replace it.)
Great vibes in the office, staff all super-friendly - will definitely be taking our dog here from now on. Recommended.
Sayana Banzaraksheeva
24 Jan 2018
REPORT
Im happy! :-) Doctor Johanna Hume did a great job today helping our guinea pig! The prices are reasonable. No one tried to overcharge us like other places. They care about your pet and not about money...
Im happy! :-) Doctor Johanna Hume did a great job today helping our guinea pig! The prices are reasonable. No one tried to overcharge us like other places. They care about your pet and not about money. From now on i will only use their services for my piggies. Thank you
shannon d
7 Dec 2017
REPORT
This clinic is unlike any other I have dealt with. I've visited 4 different clinics prior to this one and none of them compare. The staff is unbelievably empathetic and compassionate. Dr. Spencer Burl...
This clinic is unlike any other I have dealt with. I've visited 4 different clinics prior to this one and none of them compare. The staff is unbelievably empathetic and compassionate. Dr. Spencer Burley is amazing.. I had to put my cat down and he was just so down to earth and so nice.. I've never had a vet really take the time to understand my story and my fur baby's story. He listened. He understood. He gave me reassurance. His bedside manner is incredible. He also took the time to send my family and I a hand written personal note to give us some hope as we cope with our loss. Who does that? No one! Take it from me.. souls like his are so rare. I'm so grateful that I had the opportunity to meet him and that my cat Leo went peacefully under his care. Thank you so much from the bottom of my heart. I will only recommend this clinic to my friends and family.
Amy Vig
7 Dec 2017
REPORT
Every staff member I have met here has been fantastic. It is so obvious how much they truly love animals. I completely trust all of them to take amazing care of my cats. They are very understanding a...
Every staff member I have met here has been fantastic. It is so obvious how much they truly love animals. I completely trust all of them to take amazing care of my cats. They are very understanding and really take the time to talk to me about my concerns and take time to discuss the best options if there is any issues and work out any needed treatment plan together step by step.
Julie M.
13 Jul 2017
REPORT
I was extremely impressed by this vet office. I took my dogs in for the first time since moving for their annual exam and was amazed at how accommodating they were in getting me in quietly with my lar...
I was extremely impressed by this vet office. I took my dogs in for the first time since moving for their annual exam and was amazed at how accommodating they were in getting me in quietly with my large somewhat nervous dog. My dog calmed immediately after going inside and she responded so positively to the vet. I saw two of the three vets here during my two appointments and both were incredible with my dogs. They took their time and listened to any concerns I had, and checked my dogs out completely. They also took the time to follow up with me after my appointment and set me up with an online access to my pet records. They have their own parking spaces available right in front of the clinic and it's a low foot traffic area so taking the dogs for a quick bathroom break was easy.I am so happy that I've found a vet office that I can take my pets to that gives me peace of mind that my animals are being well taken care of. There were no pressured sales or tests that weren't needed and the overall cost was quite reasonable given the amount of time they took with my animals. Highly recommend this vet office!
Rick Snider
13 May 2017
REPORT
Today was my beloved cat Turd Ferguson's last day with us. Saying goodbye was easily the hardest thing I've had to do in my life. The folks here overflowed with dignity and compassion, and when my f...
Today was my beloved cat Turd Ferguson's last day with us. Saying goodbye was easily the hardest thing I've had to do in my life. The folks here overflowed with dignity and compassion, and when my fiance and I left, we did so with a feeling of tranquility and peace. I did not expect this.
Golan Klinger
6 Apr 2017
REPORT
I am not exaggerating when I write that our beloved little cat would no longer be with us were it not for the amazing care provided by Dr. Spence, Dr. Hume and the wonderful staff at Islington Village...
I am not exaggerating when I write that our beloved little cat would no longer be with us were it not for the amazing care provided by Dr. Spence, Dr. Hume and the wonderful staff at Islington Village Animal Hospital.
I'm positive that they will take just as good care of your pet as they did ours so if you're looking for a veterinarian, look no further. You've found the best.
Tafa Aksut
3 Apr 2017
REPORT
Very friendly, knowledgable, compassionate staff..... Best Vet clinic we've been in GTA .... Simply .... Awesome :)
a morgan
22 Mar 2017
REPORT
This is the best vet I have ever seen or been to they are so very helpful and care so much about your anamal my dog had puppies and I was scared they stayed on the phone with me walked me though every...
This is the best vet I have ever seen or been to they are so very helpful and care so much about your anamal my dog had puppies and I was scared they stayed on the phone with me walked me though everything they didn't have to but did and I was so great full this is a really good vet .. I'd recommend them to anyone
Jessica Cordeiro
5 Mar 2017
REPORT
Hands down, the best vet I've ever known. Erin adresses every concern you have and doesn't push needless procedures or tests. She and her staff very obviously care about your pet's well-being. Always...
Hands down, the best vet I've ever known. Erin adresses every concern you have and doesn't push needless procedures or tests. She and her staff very obviously care about your pet's well-being. Always helpful, friendly, and kind, IVAH is the place to go for compassionate care for your furry friends.
Alex Gambelic
16 Feb 2017
REPORT
IVAH treated my cat companion, Charlie, as if he were their own pet. They not only showed a tireless amount of kindness and compassion for my cat, and patience for my many inquiries, but I think their...
IVAH treated my cat companion, Charlie, as if he were their own pet. They not only showed a tireless amount of kindness and compassion for my cat, and patience for my many inquiries, but I think their friendly approach really helped Charlie associate going to the vet as something like visiting a second family. I recommend IVAH to every new or seasoned pet owner who needs a reliable team of doctors and assistants with their pets' best interests at heart, always.
Janice Lawrence Pavicic
4 Feb 2017
REPORT
Dr Erin Spence and the whole team go out of their way to answer all our questions and help us make important decisions with all our pets. We have been struggling with some health concerns with our dog...
Dr Erin Spence and the whole team go out of their way to answer all our questions and help us make important decisions with all our pets. We have been struggling with some health concerns with our dog for awhile now and they are always quick to return calls, answer questions and accommodate us when needed. Highly recommend bringing your pets to see them !!
Kenny Webber
1 Feb 2017
REPORT
simply THE BEST ....LOVE this TEAM....had my last Dawg There as well [ Sir Whitman <3 r.i.p. <3 ]...my new best friend [ Lady Philly Mae Gravenhurst ] likes it there 2
Gianna Leggio
20 Jan 2017
REPORT
Dr. Erin Spence and her team are by far the best vet clinic we have been to (and we have been to several!!) Our dog was grouchy and hated vets, but didn't mind Dr. Spence so much, and she was always p...
Dr. Erin Spence and her team are by far the best vet clinic we have been to (and we have been to several!!) Our dog was grouchy and hated vets, but didn't mind Dr. Spence so much, and she was always professional, clear, and very good and making sure our dog got the best care and stayed healthy, without excessive procedures, etc. Our ancient chihuahua has recently passed, and while it will be a while before we own another pet, we know without a doubt when we do we will absolutely be returning to IVAH for their care.
Anna Hrazdira
18 Jan 2017
REPORT
Up until the moment we could do no more, the whole IVAH team worked tirelessly to help my Joey. Always had time to talk, no matter how silly my questions were, meticulous care was always provided. I c...
Up until the moment we could do no more, the whole IVAH team worked tirelessly to help my Joey. Always had time to talk, no matter how silly my questions were, meticulous care was always provided. I could not imagine trusting my babies to anyone but the IVAH team.
Taylor Symons
23 Dec 2016
REPORT
Really Amazing Team!! Brought my dog in without an appointment in the morning and they were able to get things into motion very quickly to help him!!! Dr. Hume even weeks after the surgery is still ve...
Really Amazing Team!! Brought my dog in without an appointment in the morning and they were able to get things into motion very quickly to help him!!! Dr. Hume even weeks after the surgery is still very helpful with our most likely silly but to us worrisome questions and is always there for questions if we are anxious about something.
vincent m
13 Dec 2016
REPORT
This is a great clinic that my dog has gone to since the beginning. Great service and they don't try to rip you off unlike some other not so good vets. Highly recommended
Oscar Coulas
7 Dec 2016
REPORT
I love this clinic, caring and knowledgeable staff and always lots of treats. We have been going here for 5 years now and wouldn't think of going anywhere else. Great feedback, email communication, se...
I love this clinic, caring and knowledgeable staff and always lots of treats. We have been going here for 5 years now and wouldn't think of going anywhere else. Great feedback, email communication, sent me my rabies certificate right away while on a road trip! Always impressed:)
Scott Wicken
28 Nov 2016
REPORT
I would not hesitate for a second in suggesting people bring their animals here for care. Friendly staff and intelligent doctors who seem to focus on continued learning.
jose cascajares
10 Nov 2016
REPORT
This is an amazing animal hospital. I have been going to this clinic for the past 4 years and both Dr. Spence and Dr. Hume both are great caring vets. Right away you feel they care and that you pet is...
This is an amazing animal hospital. I have been going to this clinic for the past 4 years and both Dr. Spence and Dr. Hume both are great caring vets. Right away you feel they care and that you pet is in great hands.
Natalie Prystay
28 Oct 2016
REPORT
Islington Village Animal Hospital is the best clinic I have ever been to - my entire family brings our dogs to this clinic and they are well cared for. Dr. Spence takes the time to explain things and ...
Islington Village Animal Hospital is the best clinic I have ever been to - my entire family brings our dogs to this clinic and they are well cared for. Dr. Spence takes the time to explain things and provide options. Always following up and giving practical advice. They treat all the dogs like their babies - you can tell they are authentic in their affection and sincere in their care. Highly recommend Dr. Spence!
Candice Noble
22 Oct 2016
REPORT
Great clinic with amazing staff! Always a pleasure bringing our Luna in for a check up
Bojana Dusevic
6 Sep 2016
REPORT
Excellent hospital, fantastic care and customer service.
I recently switched my 9 month old puppy to the clinic. I got an appointment within a couple of days. The wait was only a few minutes when we ...
Excellent hospital, fantastic care and customer service.
I recently switched my 9 month old puppy to the clinic. I got an appointment within a couple of days. The wait was only a few minutes when we got there. Our first exam was with Dr. Hume who was incredibly kind, knowledgeable and patient. A week after that my puppy got very sick and was vomiting excessively. They took him in right away, examined him and it was determined that he had an abdominal blockage. They performed the surgery right away and took incredible care of him. Dr. Spense kept me informed with everything that was happening and I was confident he was in good hands. Phaedra is also absolutely fantastic. She took the time to take all my calls and answer all my questions. I can't thank the entire team at Islington Village Animal Hospital for taking such good care of my little man and for being so kind to me.
I definitely recommend them to anyone looking for a vet. And their prices are very reasonable and affordable! Great clinic, great team!
R B.
30 May 2016
REPORT
I've been meaning to review Islington Village Animal hospital for a couple of years now, but my cat just had a recent surgery here that has solidified how much I trust this place. I live in the area, ...
I've been meaning to review Islington Village Animal hospital for a couple of years now, but my cat just had a recent surgery here that has solidified how much I trust this place. I live in the area, and when I first got my cat 3 years ago we took her for her initial check up to Kingsway Animal Hospital, which is just a few minutes away and much more expensive than Islington. When the time came to get my cat fixed, I called about 7 different animal hospitals in the area doing research on prices, and while this place was not the cheapest, it was not even close to being the most expensive (and some places in Etobicoke are super expensive) and the price of the procedure was very reasonable, and the level of care and service we received was great. When we had her fixed a couple years ago, Dr Spence noticed she had an issue with her teeth that she said we would need to monitor. Some cats, especially ones born in dirty environments like from hoarders or bad breeders can have a persistent bacteria in their mouth that slowly eats away at the teeth. We had noticed her breath had been smelling bad for lately but my cat wouldn't let us look in her mouth so we couldn't see how bad it really was. We had an appointment with Dr. Hume who noticed that her teeth had progressed so badly the best thing to do would be to remove them all, as it was likely they were causing her pain because they were so decayed and several and fallen out. I know it seems extreme to remove all of the teeth but we did our own research and found this is the recommended solution for this problem. Dr Hume told us our cat would probably be able to eat more afterward because she wouldn't be in pain anymore. Our cat had the surgery a couple weeks later and we were very impressed with the care, especially from the technicians who were great. They showed us all of the X-rays and explained everything in great detail. Our cat healed very fast and perfectly and has been eating much more than before. I have complete trust in this clinic and would not go anywhere else. The prices are very fair for the quality of work they do. When it comes to your pet, the bargain basement price is not always the best but don't be compelled to go to the most expensive place either that will gouge you. Islington Animal hospital has the best prices and I'm very impressed with both vets and the technicians.
Nina Bridge
17 May 2016
REPORT
I am happy to finally find great vet for my cats. We had a great experience, one of my kittens undergo neutering surgery, we received so much love and care, doctor called us next day to make sure kitt...
I am happy to finally find great vet for my cats. We had a great experience, one of my kittens undergo neutering surgery, we received so much love and care, doctor called us next day to make sure kitty is fine. All staff members are really nice , we get reminders and emails in time, prices are great. No one is pushing you to buy specialty foods, vitamins, supplements, to do unnecessary tests or vaccines, and not making you feel guilty for not buying them (like most other vets do). I am happy, my pets are happy.
Sarah Nicole Suchlandt
28 Mar 2016
REPORT
My puppy had been sick for a few days after going in to this clinic for her booster vaccines. I brought in a stool sample to be tested at the lab. After not hearing back from anyone, I called the clin...
My puppy had been sick for a few days after going in to this clinic for her booster vaccines. I brought in a stool sample to be tested at the lab. After not hearing back from anyone, I called the clinic 4 days later and was informed that the stool sample had been lost and they had no records of it. I would have at least appreciated a follow-up call that the stool sample had been lost. I was very concerned when I dropped it off and explained my concerns about my puppy's health to the girl at the desk. I will not be returning to this clinic.
Wendy Mitton
15 Jan 2016
REPORT
Had both of my cats here in the last couple of days and the team is just awesome. I felt very comfortable - as did my cats. Great advice - they really listen and I felt respected and not pressured whi...
Had both of my cats here in the last couple of days and the team is just awesome. I felt very comfortable - as did my cats. Great advice - they really listen and I felt respected and not pressured which was important to me and how I hoped it would be. Happy with my choice.
A. A.
3 Feb 2015
REPORT
Hello All I've been taking my dog to Islington village for about 3-4 years. I LOVE this clinic all the staff is great the Doctor is Fantastic! and its very clean. I found the prices to be cheaper then...
Hello All I've been taking my dog to Islington village for about 3-4 years. I LOVE this clinic all the staff is great the Doctor is Fantastic! and its very clean. I found the prices to be cheaper then most places and she takes her time and calls when she says she's going to. They always go the extra mile to make sure you and your pet are happy.I would highly recommend this clinic..Krista S.
Nino R.
16 Sep 2014
REPORT
This was long time coming, but I always procrastinated because I would have love to write a very elaborate review, as this might not do justice to the service and care you would receive if you chose t...
This was long time coming, but I always procrastinated because I would have love to write a very elaborate review, as this might not do justice to the service and care you would receive if you chose this clinic.For now, in a nutshell I am just going do a Quick review: So here it goes.I am proud to say that Dr Erin Spence is our Vet, first and foremost, she is a fantastic veterinarian and a very decent human being, She not a business owner first like some other places, finding a good and trustworthy vet is actually very hard than what most folks think it is, from Richmond hill to Mississauga and everything ( my favorite city in the world TORONTO ) in between, we had our share of veterinarian experiences, after doing a lot of research we had Chosen IVAH, and we are super glad that we did.We now have 3 dogs, but we had 4 when we started to go to her clinic, she and her team were very helpful when our boy "Raider K" was Diagnosed with cancer, and with the whole ordeal. I am telling you guys, without getting into too much details, this place is as good as it gets. For me it's all Pros.FANTASTIC CAREAWESOME CUSTOMER SERVICE AMAZING WITH FOLLOW UPS ( she emails you personally and return your calls )AMAZING TEAM OF STAFFSUPERBLY CLEAN FACILITYALSONO SCARE TACTICSNO PRESSURENO UPSELLING OF RANDOM THINGSTHANK YOU DR. SPENCE, AND TEAM FOR BEING SO KIND, HONEST, CARING AND OF COURSE AWESOME!!!
Starr N.
6 Apr 2014
REPORT
Dr. Spence and the ladies at the clinic are truely amazing. After finding this veterinary hospital I will never take my animals anywhere else. Other then being a great doctor Dr. Spence and staff love...
Dr. Spence and the ladies at the clinic are truely amazing. After finding this veterinary hospital I will never take my animals anywhere else. Other then being a great doctor Dr. Spence and staff love and care for the animals. Walking in you are greeted kindly along with treats for your animal. My dog loves it there. Even just taking him for a walk he wants to stop by to say hi. Pricing is very fair but best of all you cant compare the compassion and love this place gives to your animals. I highly recommend and also thank the staff for being so amazing to myself and my animals.
Bianca M.
30 Mar 2014
REPORT
GO ANYWHERE ELSE BUT HERE!I recently took my cat there and have never dealt with such unprofessional staff. I'm not sure how these people are in business. From the rude front end staff to the lack of ...
GO ANYWHERE ELSE BUT HERE!I recently took my cat there and have never dealt with such unprofessional staff. I'm not sure how these people are in business. From the rude front end staff to the lack of knowledge by the vet assistant...I had the worst experience here and will NEVER go back! I have since been going Long Branch Animal Hospital and very glad I made the switch.
Sarah K.
3 Sep 2013
REPORT
IVAH is fantastic. Dr. Spense always takes the time to properly answer any and all questions and makes sure to explain any issues in a way that is accessible to the average person. All the assistants ...
IVAH is fantastic. Dr. Spense always takes the time to properly answer any and all questions and makes sure to explain any issues in a way that is accessible to the average person. All the assistants at IVAH are equally helpful and supportive. My cat has numerous problems that my previous vet couldn't diagnose. After too many visits and no answers from my former vet, I was relieved when Dr. Spense was able to diagnose the issues on the first visit. She's like an animal detective with a bunch of friendly sidekicks. Cost wise, IVAH is pretty standard for the area. There are a few less expensive vets in close proximity, but, if my experience is indicative of anything, you'll end up spending more in the long run on the less expensive vets because they won't take the time initially to actually figure out what's going on.
Rachel S.
10 Oct 2011
REPORT
This is a great vet - much needed in the area. Dr Spence is amazing and her office staff is excellent. We have brought all of our animals in for check ups (a dog and many cats) and we would definitely...
This is a great vet - much needed in the area. Dr Spence is amazing and her office staff is excellent. We have brought all of our animals in for check ups (a dog and many cats) and we would definitely reccomend.
Linda T.
17 Jan 2011
REPORT
This is one of the best animal hospitals/clinics in Toronto. Dr. Erin Spence is very honest and caring. She explains all of your options to you so that you can make the best choice for your pet yourse...
This is one of the best animal hospitals/clinics in Toronto. Dr. Erin Spence is very honest and caring. She explains all of your options to you so that you can make the best choice for your pet yourself. She calls to see how your pet is doing after the appointment. She also emails you detailed information about your visit for your records. I have a 15 year old dog and I took him to a few vets in town and I was not overly impressed, but Dr. Spence was excellent. Very knowledgeable and caring vet. I now live a good 40 minutes away but I still take my pets to her as it is worth the drive.
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(647) 347-2299
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-14:00PM
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Islington Village Animal Hospital
Etobicoke, Ontario
General Info
Our Animal Clinic is located in the Village of Islington in Etobicoke and is ready to treat animal companions big and small. The Animal Hospital offers a comprehensive range of services to treat many breeds and species of animals. Veterinarian Dr. Erin Spence and our team of trained veterinary assistants are prepared to assist you in all of your pet care needs. Islington Village Animal Hospital is a new veterinary clinic but Dr. Spence is an experienced Toronto veterinarian able to perform everything from vaccine administration to more advanced medicine and surgery. She and our trained health care team provide a variety of services to animal companions in Toronto such as:
* Surgery
* Cardiology
* Dentistry
* Dermatology
* Internal Medicine
* Neurology
* Pain Management
* Pharmacy
* Prescription Diets
* Primary Care
* Radiology
* Surgery
* Cardiology
* Dentistry
* Dermatology
* Internal Medicine
* Neurology
* Pain Management
* Pharmacy
* Prescription Diets
* Primary Care
* Radiology
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-14:00PM
Popular Hours
6a
12p
6p
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Reviews
Jackson Sales
17 Jul 2018
Amazing staff. So friendly and caring towards the animals. A sassy cat was such a good paitient there. They are steight to the point but also compassionate when needed. Great place
Jacqueline Bosko
30 Jun 2018
I could not love this place more. I discovered this clinic when going through a tough time with my last cat and Dr. Spence was absolutely wonderful. She made me feel comfortable during a difficult tim...
I could not love this place more. I discovered this clinic when going through a tough time with my last cat and Dr. Spence was absolutely wonderful. She made me feel comfortable during a difficult time, never tried to push anything I didn't want, and took the time to explain anything and everything to me. Fast forward a year and a bit later with 2 new fur babies in the family and this is still the only vet clinic I would ever considering bringing our pets to. We have had the pleasure of dealing with Dr. Spence once again along with Dr. Burley. They are both just wonderfully caring doctors. Along with the vet techs, the receptionists, and every other staff member in-between, they make this clinic the best possible choice out there.
Aurel Akelaitis
13 Jun 2018
I wish that I could give the Islington Village Animal Hospital and all of it's staff 10 stars. From my very first call, it has been a very supportive, helpful, and loving experience.
My fur baby G...
I wish that I could give the Islington Village Animal Hospital and all of it's staff 10 stars. From my very first call, it has been a very supportive, helpful, and loving experience.
My fur baby George was sick and getting old. I had taken her to another clinic for her care before this point but was looking for a more loving environment. Well, we definitely found it.
George was quickly losing weight and starting not to eat among several other issues. She never liked being assessed by a veterinarian and appointments would usually be quite stressful for her, myself and the vet until we met Dr. Spencer Burley. She seemed to be instantly comfortable around him and let him do whatever he needed to do to help her. Blood test results did not come back with the best of results and a couple days later George seemed ready to pass on. The problem was that I found this out around 5pm Friday when I came home from work and the Hospital closes at 6pm. Dr. Burley called me after he finished with his last patient and the hospital was closed. I would have preferred that he do the procedure since she was so comfortable with him but I did not think she could make it through the weekend and unfortunately his next appointment wouldn't be until Monday. Following one short hold, Dr. Burley asked me if I could bring George in right away and they would keep the hospital open for us.
Once we arrived, we were shown to the appointment room and it was clear that George was not enjoying her time here anymore. Dr. Burley gently explained what would happen and gave me as much time as I needed to say good bye. The whole process did not take long and soon my fur baby was gone. I was (and still am) heartbroken and Dr. Burley and other staff let me stay as long as I needed to. I am so thankful for everything they did for us on one of the worst days of my life!
Since then I've had a hard time dealing with the fact that my side kick has passed on. Today I received a beautifully detailed condolence card from Dr. Burley himself. He already went above and beyond for me and my baby girl and now even more so. I cannot thank Dr. Burley enough for everything he did and for being such a loving and caring veterinarian. We are so blessed to have found you when we did and I will be back in the future with my other fur baby.
If you want the best care for you furry family members, I strongly suggest you go to the Islington Village Animal Hospital and Dr. Burley in particular though I am more than confident that every veterinarian on staff is amazing! Thank you again from the bottom of my heart for everything!
Jocelyn Jacques
5 Jun 2018
Fantastic Staff and Doctors! They all made my dogs experience so great! Scooter and I will miss the wonderful service, sadly we moved and are too far now to make the trip; but I would recommend this A...
Fantastic Staff and Doctors! They all made my dogs experience so great! Scooter and I will miss the wonderful service, sadly we moved and are too far now to make the trip; but I would recommend this Animal Hospital to anyone in the area.
Sharon P.
16 May 2018
Amazing compassion since first visit was for my sick Jake who had to be put down. They were kind, knowledgeable and honest. Will be bringing my other fur babies here.
Rachael
3 May 2018
I have been very happy after every visit at IVAH. I started taking my first cat here 3 years ago and, even though we now live downtown, I still take both of my cats here. Dr. Spence has always been ve...
I have been very happy after every visit at IVAH. I started taking my first cat here 3 years ago and, even though we now live downtown, I still take both of my cats here. Dr. Spence has always been very nice and answers every question to the best of her abilities.. she's great and I have never had any issues. I also just had an appt with Dr. Burley and he exceeded my expectations completely! Great vet, great personality, and you can tell that he truly cares about the animals in his care 😊 I would say prices are definitely affordable compared to other vets in the city as well. The vets also seem to care about making sure you are getting your money's worth and they don't try to sell you things that your pets don't need.
Lida Lisney
18 Apr 2018
I came by chance upon Dr. Spence and this animal hospital full of care and empathy last year when my Daisy started having seizures and was diagnosed with diabetes. I can't tell you how fortunate we b...
I came by chance upon Dr. Spence and this animal hospital full of care and empathy last year when my Daisy started having seizures and was diagnosed with diabetes. I can't tell you how fortunate we both were to have found this haven for animal care. Sadly, my Daisy's time on earth had come to an end, and Dr. Erin Spence helped me through what was the hardest thing I've ever had to do. That was 8 weeks ago and I think about it every day. You'll not find more compassionate, caring vets and the most wonderful staff than at Islington Village Animal Hospital. Thank you,
Lida
Elaine Rumora
19 Mar 2018
Amazing people that do amazing work.
All the staff are very friendly and kind. Everyone there truly care about your pets health and well being.
My cat loves everyone there. They go above and beyond t...
Amazing people that do amazing work.
All the staff are very friendly and kind. Everyone there truly care about your pets health and well being.
My cat loves everyone there. They go above and beyond to help the best of their ability.
Best veterinarians ever, they really love what they do and we are very greatful for that.
Sarah Welstead
10 Feb 2018
Haven’t even become a patient here yet , and I already love these guys. Went in randomly yesterday to ask for some Burow’s Solution for my dog’s ears, and they very kindly sold me some. (It doesn’t re...
Haven’t even become a patient here yet , and I already love these guys. Went in randomly yesterday to ask for some Burow’s Solution for my dog’s ears, and they very kindly sold me some. (It doesn’t require a prescription but most vets wouldn’t have just helped me out like that - I had dropped our previous bottle on the floor and couldn’t get to our regular vet to replace it.)
Great vibes in the office, staff all super-friendly - will definitely be taking our dog here from now on. Recommended.
Sayana Banzaraksheeva
24 Jan 2018
Im happy! :-) Doctor Johanna Hume did a great job today helping our guinea pig! The prices are reasonable. No one tried to overcharge us like other places. They care about your pet and not about money...
Im happy! :-) Doctor Johanna Hume did a great job today helping our guinea pig! The prices are reasonable. No one tried to overcharge us like other places. They care about your pet and not about money. From now on i will only use their services for my piggies. Thank you
shannon d
7 Dec 2017
This clinic is unlike any other I have dealt with. I've visited 4 different clinics prior to this one and none of them compare. The staff is unbelievably empathetic and compassionate. Dr. Spencer Burl...
This clinic is unlike any other I have dealt with. I've visited 4 different clinics prior to this one and none of them compare. The staff is unbelievably empathetic and compassionate. Dr. Spencer Burley is amazing.. I had to put my cat down and he was just so down to earth and so nice.. I've never had a vet really take the time to understand my story and my fur baby's story. He listened. He understood. He gave me reassurance. His bedside manner is incredible. He also took the time to send my family and I a hand written personal note to give us some hope as we cope with our loss. Who does that? No one! Take it from me.. souls like his are so rare. I'm so grateful that I had the opportunity to meet him and that my cat Leo went peacefully under his care. Thank you so much from the bottom of my heart. I will only recommend this clinic to my friends and family.
Amy Vig
7 Dec 2017
Every staff member I have met here has been fantastic. It is so obvious how much they truly love animals. I completely trust all of them to take amazing care of my cats. They are very understanding a...
Every staff member I have met here has been fantastic. It is so obvious how much they truly love animals. I completely trust all of them to take amazing care of my cats. They are very understanding and really take the time to talk to me about my concerns and take time to discuss the best options if there is any issues and work out any needed treatment plan together step by step.
Julie M.
13 Jul 2017
I was extremely impressed by this vet office. I took my dogs in for the first time since moving for their annual exam and was amazed at how accommodating they were in getting me in quietly with my lar...
I was extremely impressed by this vet office. I took my dogs in for the first time since moving for their annual exam and was amazed at how accommodating they were in getting me in quietly with my large somewhat nervous dog. My dog calmed immediately after going inside and she responded so positively to the vet. I saw two of the three vets here during my two appointments and both were incredible with my dogs. They took their time and listened to any concerns I had, and checked my dogs out completely. They also took the time to follow up with me after my appointment and set me up with an online access to my pet records. They have their own parking spaces available right in front of the clinic and it's a low foot traffic area so taking the dogs for a quick bathroom break was easy.I am so happy that I've found a vet office that I can take my pets to that gives me peace of mind that my animals are being well taken care of. There were no pressured sales or tests that weren't needed and the overall cost was quite reasonable given the amount of time they took with my animals. Highly recommend this vet office!
Rick Snider
13 May 2017
Today was my beloved cat Turd Ferguson's last day with us. Saying goodbye was easily the hardest thing I've had to do in my life. The folks here overflowed with dignity and compassion, and when my f...
Today was my beloved cat Turd Ferguson's last day with us. Saying goodbye was easily the hardest thing I've had to do in my life. The folks here overflowed with dignity and compassion, and when my fiance and I left, we did so with a feeling of tranquility and peace. I did not expect this.
Golan Klinger
6 Apr 2017
I am not exaggerating when I write that our beloved little cat would no longer be with us were it not for the amazing care provided by Dr. Spence, Dr. Hume and the wonderful staff at Islington Village...
I am not exaggerating when I write that our beloved little cat would no longer be with us were it not for the amazing care provided by Dr. Spence, Dr. Hume and the wonderful staff at Islington Village Animal Hospital.
I'm positive that they will take just as good care of your pet as they did ours so if you're looking for a veterinarian, look no further. You've found the best.
Tafa Aksut
3 Apr 2017
Very friendly, knowledgable, compassionate staff..... Best Vet clinic we've been in GTA .... Simply .... Awesome :)
a morgan
22 Mar 2017
This is the best vet I have ever seen or been to they are so very helpful and care so much about your anamal my dog had puppies and I was scared they stayed on the phone with me walked me though every...
This is the best vet I have ever seen or been to they are so very helpful and care so much about your anamal my dog had puppies and I was scared they stayed on the phone with me walked me though everything they didn't have to but did and I was so great full this is a really good vet .. I'd recommend them to anyone
Jessica Cordeiro
5 Mar 2017
Hands down, the best vet I've ever known. Erin adresses every concern you have and doesn't push needless procedures or tests. She and her staff very obviously care about your pet's well-being. Always...
Hands down, the best vet I've ever known. Erin adresses every concern you have and doesn't push needless procedures or tests. She and her staff very obviously care about your pet's well-being. Always helpful, friendly, and kind, IVAH is the place to go for compassionate care for your furry friends.
Alex Gambelic
16 Feb 2017
IVAH treated my cat companion, Charlie, as if he were their own pet. They not only showed a tireless amount of kindness and compassion for my cat, and patience for my many inquiries, but I think their...
IVAH treated my cat companion, Charlie, as if he were their own pet. They not only showed a tireless amount of kindness and compassion for my cat, and patience for my many inquiries, but I think their friendly approach really helped Charlie associate going to the vet as something like visiting a second family. I recommend IVAH to every new or seasoned pet owner who needs a reliable team of doctors and assistants with their pets' best interests at heart, always.
Janice Lawrence Pavicic
4 Feb 2017
Dr Erin Spence and the whole team go out of their way to answer all our questions and help us make important decisions with all our pets. We have been struggling with some health concerns with our dog...
Dr Erin Spence and the whole team go out of their way to answer all our questions and help us make important decisions with all our pets. We have been struggling with some health concerns with our dog for awhile now and they are always quick to return calls, answer questions and accommodate us when needed. Highly recommend bringing your pets to see them !!
Kenny Webber
1 Feb 2017
simply THE BEST ....LOVE this TEAM....had my last Dawg There as well [ Sir Whitman <3 r.i.p. <3 ]...my new best friend [ Lady Philly Mae Gravenhurst ] likes it there 2
Gianna Leggio
20 Jan 2017
Dr. Erin Spence and her team are by far the best vet clinic we have been to (and we have been to several!!) Our dog was grouchy and hated vets, but didn't mind Dr. Spence so much, and she was always p...
Dr. Erin Spence and her team are by far the best vet clinic we have been to (and we have been to several!!) Our dog was grouchy and hated vets, but didn't mind Dr. Spence so much, and she was always professional, clear, and very good and making sure our dog got the best care and stayed healthy, without excessive procedures, etc. Our ancient chihuahua has recently passed, and while it will be a while before we own another pet, we know without a doubt when we do we will absolutely be returning to IVAH for their care.
Anna Hrazdira
18 Jan 2017
Up until the moment we could do no more, the whole IVAH team worked tirelessly to help my Joey. Always had time to talk, no matter how silly my questions were, meticulous care was always provided. I c...
Up until the moment we could do no more, the whole IVAH team worked tirelessly to help my Joey. Always had time to talk, no matter how silly my questions were, meticulous care was always provided. I could not imagine trusting my babies to anyone but the IVAH team.
Taylor Symons
23 Dec 2016
Really Amazing Team!! Brought my dog in without an appointment in the morning and they were able to get things into motion very quickly to help him!!! Dr. Hume even weeks after the surgery is still ve...
Really Amazing Team!! Brought my dog in without an appointment in the morning and they were able to get things into motion very quickly to help him!!! Dr. Hume even weeks after the surgery is still very helpful with our most likely silly but to us worrisome questions and is always there for questions if we are anxious about something.
vincent m
13 Dec 2016
This is a great clinic that my dog has gone to since the beginning. Great service and they don't try to rip you off unlike some other not so good vets. Highly recommended
Oscar Coulas
7 Dec 2016
I love this clinic, caring and knowledgeable staff and always lots of treats. We have been going here for 5 years now and wouldn't think of going anywhere else. Great feedback, email communication, se...
I love this clinic, caring and knowledgeable staff and always lots of treats. We have been going here for 5 years now and wouldn't think of going anywhere else. Great feedback, email communication, sent me my rabies certificate right away while on a road trip! Always impressed:)
Scott Wicken
28 Nov 2016
I would not hesitate for a second in suggesting people bring their animals here for care. Friendly staff and intelligent doctors who seem to focus on continued learning.
jose cascajares
10 Nov 2016
This is an amazing animal hospital. I have been going to this clinic for the past 4 years and both Dr. Spence and Dr. Hume both are great caring vets. Right away you feel they care and that you pet is...
This is an amazing animal hospital. I have been going to this clinic for the past 4 years and both Dr. Spence and Dr. Hume both are great caring vets. Right away you feel they care and that you pet is in great hands.
Natalie Prystay
28 Oct 2016
Islington Village Animal Hospital is the best clinic I have ever been to - my entire family brings our dogs to this clinic and they are well cared for. Dr. Spence takes the time to explain things and ...
Islington Village Animal Hospital is the best clinic I have ever been to - my entire family brings our dogs to this clinic and they are well cared for. Dr. Spence takes the time to explain things and provide options. Always following up and giving practical advice. They treat all the dogs like their babies - you can tell they are authentic in their affection and sincere in their care. Highly recommend Dr. Spence!
Candice Noble
22 Oct 2016
Great clinic with amazing staff! Always a pleasure bringing our Luna in for a check up
Bojana Dusevic
6 Sep 2016
Excellent hospital, fantastic care and customer service.
I recently switched my 9 month old puppy to the clinic. I got an appointment within a couple of days. The wait was only a few minutes when we ...
Excellent hospital, fantastic care and customer service.
I recently switched my 9 month old puppy to the clinic. I got an appointment within a couple of days. The wait was only a few minutes when we got there. Our first exam was with Dr. Hume who was incredibly kind, knowledgeable and patient. A week after that my puppy got very sick and was vomiting excessively. They took him in right away, examined him and it was determined that he had an abdominal blockage. They performed the surgery right away and took incredible care of him. Dr. Spense kept me informed with everything that was happening and I was confident he was in good hands. Phaedra is also absolutely fantastic. She took the time to take all my calls and answer all my questions. I can't thank the entire team at Islington Village Animal Hospital for taking such good care of my little man and for being so kind to me.
I definitely recommend them to anyone looking for a vet. And their prices are very reasonable and affordable! Great clinic, great team!
R B.
30 May 2016
I've been meaning to review Islington Village Animal hospital for a couple of years now, but my cat just had a recent surgery here that has solidified how much I trust this place. I live in the area, ...
I've been meaning to review Islington Village Animal hospital for a couple of years now, but my cat just had a recent surgery here that has solidified how much I trust this place. I live in the area, and when I first got my cat 3 years ago we took her for her initial check up to Kingsway Animal Hospital, which is just a few minutes away and much more expensive than Islington. When the time came to get my cat fixed, I called about 7 different animal hospitals in the area doing research on prices, and while this place was not the cheapest, it was not even close to being the most expensive (and some places in Etobicoke are super expensive) and the price of the procedure was very reasonable, and the level of care and service we received was great. When we had her fixed a couple years ago, Dr Spence noticed she had an issue with her teeth that she said we would need to monitor. Some cats, especially ones born in dirty environments like from hoarders or bad breeders can have a persistent bacteria in their mouth that slowly eats away at the teeth. We had noticed her breath had been smelling bad for lately but my cat wouldn't let us look in her mouth so we couldn't see how bad it really was. We had an appointment with Dr. Hume who noticed that her teeth had progressed so badly the best thing to do would be to remove them all, as it was likely they were causing her pain because they were so decayed and several and fallen out. I know it seems extreme to remove all of the teeth but we did our own research and found this is the recommended solution for this problem. Dr Hume told us our cat would probably be able to eat more afterward because she wouldn't be in pain anymore. Our cat had the surgery a couple weeks later and we were very impressed with the care, especially from the technicians who were great. They showed us all of the X-rays and explained everything in great detail. Our cat healed very fast and perfectly and has been eating much more than before. I have complete trust in this clinic and would not go anywhere else. The prices are very fair for the quality of work they do. When it comes to your pet, the bargain basement price is not always the best but don't be compelled to go to the most expensive place either that will gouge you. Islington Animal hospital has the best prices and I'm very impressed with both vets and the technicians.
Nina Bridge
17 May 2016
I am happy to finally find great vet for my cats. We had a great experience, one of my kittens undergo neutering surgery, we received so much love and care, doctor called us next day to make sure kitt...
I am happy to finally find great vet for my cats. We had a great experience, one of my kittens undergo neutering surgery, we received so much love and care, doctor called us next day to make sure kitty is fine. All staff members are really nice , we get reminders and emails in time, prices are great. No one is pushing you to buy specialty foods, vitamins, supplements, to do unnecessary tests or vaccines, and not making you feel guilty for not buying them (like most other vets do). I am happy, my pets are happy.
Sarah Nicole Suchlandt
28 Mar 2016
My puppy had been sick for a few days after going in to this clinic for her booster vaccines. I brought in a stool sample to be tested at the lab. After not hearing back from anyone, I called the clin...
My puppy had been sick for a few days after going in to this clinic for her booster vaccines. I brought in a stool sample to be tested at the lab. After not hearing back from anyone, I called the clinic 4 days later and was informed that the stool sample had been lost and they had no records of it. I would have at least appreciated a follow-up call that the stool sample had been lost. I was very concerned when I dropped it off and explained my concerns about my puppy's health to the girl at the desk. I will not be returning to this clinic.
Wendy Mitton
15 Jan 2016
Had both of my cats here in the last couple of days and the team is just awesome. I felt very comfortable - as did my cats. Great advice - they really listen and I felt respected and not pressured whi...
Had both of my cats here in the last couple of days and the team is just awesome. I felt very comfortable - as did my cats. Great advice - they really listen and I felt respected and not pressured which was important to me and how I hoped it would be. Happy with my choice.
A. A.
3 Feb 2015
Hello All I've been taking my dog to Islington village for about 3-4 years. I LOVE this clinic all the staff is great the Doctor is Fantastic! and its very clean. I found the prices to be cheaper then...
Hello All I've been taking my dog to Islington village for about 3-4 years. I LOVE this clinic all the staff is great the Doctor is Fantastic! and its very clean. I found the prices to be cheaper then most places and she takes her time and calls when she says she's going to. They always go the extra mile to make sure you and your pet are happy.I would highly recommend this clinic..Krista S.
Nino R.
16 Sep 2014
This was long time coming, but I always procrastinated because I would have love to write a very elaborate review, as this might not do justice to the service and care you would receive if you chose t...
This was long time coming, but I always procrastinated because I would have love to write a very elaborate review, as this might not do justice to the service and care you would receive if you chose this clinic.For now, in a nutshell I am just going do a Quick review: So here it goes.I am proud to say that Dr Erin Spence is our Vet, first and foremost, she is a fantastic veterinarian and a very decent human being, She not a business owner first like some other places, finding a good and trustworthy vet is actually very hard than what most folks think it is, from Richmond hill to Mississauga and everything ( my favorite city in the world TORONTO ) in between, we had our share of veterinarian experiences, after doing a lot of research we had Chosen IVAH, and we are super glad that we did.We now have 3 dogs, but we had 4 when we started to go to her clinic, she and her team were very helpful when our boy "Raider K" was Diagnosed with cancer, and with the whole ordeal. I am telling you guys, without getting into too much details, this place is as good as it gets. For me it's all Pros.FANTASTIC CAREAWESOME CUSTOMER SERVICE AMAZING WITH FOLLOW UPS ( she emails you personally and return your calls )AMAZING TEAM OF STAFFSUPERBLY CLEAN FACILITYALSONO SCARE TACTICSNO PRESSURENO UPSELLING OF RANDOM THINGSTHANK YOU DR. SPENCE, AND TEAM FOR BEING SO KIND, HONEST, CARING AND OF COURSE AWESOME!!!
Starr N.
6 Apr 2014
Dr. Spence and the ladies at the clinic are truely amazing. After finding this veterinary hospital I will never take my animals anywhere else. Other then being a great doctor Dr. Spence and staff love...
Dr. Spence and the ladies at the clinic are truely amazing. After finding this veterinary hospital I will never take my animals anywhere else. Other then being a great doctor Dr. Spence and staff love and care for the animals. Walking in you are greeted kindly along with treats for your animal. My dog loves it there. Even just taking him for a walk he wants to stop by to say hi. Pricing is very fair but best of all you cant compare the compassion and love this place gives to your animals. I highly recommend and also thank the staff for being so amazing to myself and my animals.
Bianca M.
30 Mar 2014
GO ANYWHERE ELSE BUT HERE!I recently took my cat there and have never dealt with such unprofessional staff. I'm not sure how these people are in business. From the rude front end staff to the lack of ...
GO ANYWHERE ELSE BUT HERE!I recently took my cat there and have never dealt with such unprofessional staff. I'm not sure how these people are in business. From the rude front end staff to the lack of knowledge by the vet assistant...I had the worst experience here and will NEVER go back! I have since been going Long Branch Animal Hospital and very glad I made the switch.
Sarah K.
3 Sep 2013
IVAH is fantastic. Dr. Spense always takes the time to properly answer any and all questions and makes sure to explain any issues in a way that is accessible to the average person. All the assistants ...
IVAH is fantastic. Dr. Spense always takes the time to properly answer any and all questions and makes sure to explain any issues in a way that is accessible to the average person. All the assistants at IVAH are equally helpful and supportive. My cat has numerous problems that my previous vet couldn't diagnose. After too many visits and no answers from my former vet, I was relieved when Dr. Spense was able to diagnose the issues on the first visit. She's like an animal detective with a bunch of friendly sidekicks. Cost wise, IVAH is pretty standard for the area. There are a few less expensive vets in close proximity, but, if my experience is indicative of anything, you'll end up spending more in the long run on the less expensive vets because they won't take the time initially to actually figure out what's going on.
Rachel S.
10 Oct 2011
This is a great vet - much needed in the area. Dr Spence is amazing and her office staff is excellent. We have brought all of our animals in for check ups (a dog and many cats) and we would definitely...
This is a great vet - much needed in the area. Dr Spence is amazing and her office staff is excellent. We have brought all of our animals in for check ups (a dog and many cats) and we would definitely reccomend.
Linda T.
17 Jan 2011
This is one of the best animal hospitals/clinics in Toronto. Dr. Erin Spence is very honest and caring. She explains all of your options to you so that you can make the best choice for your pet yourse...
This is one of the best animal hospitals/clinics in Toronto. Dr. Erin Spence is very honest and caring. She explains all of your options to you so that you can make the best choice for your pet yourself. She calls to see how your pet is doing after the appointment. She also emails you detailed information about your visit for your records. I have a 15 year old dog and I took him to a few vets in town and I was not overly impressed, but Dr. Spence was excellent. Very knowledgeable and caring vet. I now live a good 40 minutes away but I still take my pets to her as it is worth the drive.
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