25 Reviews

Martin Veterinary Hospital

Etobicoke, Ontario
General Info
Martin Veterinary Hospital provides the most current medical, surgical, and dental care in a clean, safe and friendly environment. We are proud to have been an accredited member of the American Animal Hospital Association since 1988. The association sets standards for the quality of medical care in veterinary hospitals. As an AAHA member, we voluntarily uphold the association’s high standards in the areas of surgery, pharmacy, laboratory, exam facilities, pet health records, facility cleanliness, emergency services, dental and nursing care, diagnostic imaging, anesthesiology and continuing education. AAHA members provide excellence in small animal care. Dr. Lana Conway is a Diplomat of the American Veterinary Dental College and because of this, Martin Veterinary Hospital has an extra A.A.H.A. Dental Specialty accreditation.
Reviews
Kathleen McCabe
30 Jun 2021
REPORT
As a first time dog owner of a 12 year old Cockapoo I was unsure what my appointment would be. Dr. Chen was excellent and reviewed my dog’s previous records and suggested strategies for her future car... Read More
As a first time dog owner of a 12 year old Cockapoo I was unsure what my appointment would be. Dr. Chen was excellent and reviewed my dog’s previous records and suggested strategies for her future care allowing for various options. She answered my innumerable questions and made me fell extremely comfortable. My dog was perfectly content at the end of her appointment. All of the staff were lovely with her. A wonderful experience! Thanks! Read Less
Maxine
11 Sep 2019
REPORT
I honestly do not have enough words in a book to describe this most amazing vet office. All the vets, Dr Conway, schofield and Chen, especially Dr Schofield and Dr Conway ( who dealt with our puppy gi... Read More
I honestly do not have enough words in a book to describe this most amazing vet office. All the vets, Dr Conway, schofield and Chen, especially Dr Schofield and Dr Conway ( who dealt with our puppy girl) go above and beyond. They will always make time for a last minute appointment, let your fur baby lick their face while they examine them, give them treats and so many cuddles. They genuinely love animals. There medical care is exceptional. What touched me so much is today, I find that they have left a donation in our puppy’s memory to an animal center. I was so touched. The clinic, vets, front desk and wonderfully kind receptionists will always and forever have a place in my heart. Read Less
SB
28 Jun 2018
REPORT
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH hel... Read More
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH helpful and as stress free as possible. Not only is she smart, perceptive and intuitive but she is down to earth, kind and accepting of all situations you or your pet may be in. At the end of the day, she truly wants to make a difference in your pets life and goes that extra mile to give you and your pet the best care possible. She is everything that embodies what a veterinarian should be. The support staff at MVH are also some of the best you will find. A group of ladies who make sure everything is taken care of. Liz, is especially a shining star. She is kind, fiercely smart and never misses a beat. She is always there supporting you, supporting your pet and making sure everything you need is taken care of promptly. Thank you for all you have done for not only me, but my pets. I know I always receive the best care possible at MVH. Read Less
ShannonBrass
28 Jun 2018
REPORT
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH he... Read More
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH helpful and as stress free as possible. Not only is she smart, perceptive and intuitive but she is down to earth, kind and accepting of all situations you or your pet may be in. At the end of the day, she truly wants to make a difference in your pets life and goes that extra mile to give you and your pet the best care possible. She is everything that embodies what a veterinarian should be. The support staff at MVH are also some of the best you will find. A group of ladies who make sure everything is taken care of. Liz, is especially a shining star. She is kind, fiercely smart and never misses a beat. She is always there supporting you, supporting your pet and making sure everything you need is taken care of promptly. Thank you for all you have done for not only me, but my pets. I know I always receive the best care possible at MVH. Read Less
Nazli Ghiasi
23 Jan 2018
REPORT
I got connected with Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic staff to be very efficient, professional and accommodating w... Read More
I got connected with Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic staff to be very efficient, professional and accommodating when I asked for an early appointment as my dog was suffering. I found Dr. Conway to be very patient, compassionate, thorough and knowledgeable. I am so thankful for the care that Martin vet hospital and Dr. Conway have provided. Read Less
Nazli G.
22 Jan 2018
REPORT
I got connected to Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic to be very efficient and accommodating when I asked for an ear... Read More
I got connected to Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic to be very efficient and accommodating when I asked for an early appointment as my dog was suffering. I found Dr. Conway to be very patient, compassionate, thorough and knowledgeable. I am so thankful for the care that Martin vet clinic and Dr. Conway have provided. Read Less
Sandra M.
19 Oct 2017
REPORT
If your cat has diabetes, please try elsewhere. They have no clue how to help you, you will be alone in your journey. Extremely let down with them.
TREE BRANCH
14 Jun 2017
REPORT
I have been going to this place for years and have had nothing but good experiences. Very friendly and caring staff. My cats were treating very well. I highly recommendd.
Lissa L.
28 Mar 2017
REPORT
We've been going here for years with our family pets, martins has great staff and treat our dog very well,
Wally Walters
16 Mar 2017
REPORT
MVH has the most professional team I've ever seen before. They revived our cat when every hope was lost and gave him few more years of life. Every necessary procedure comes with detailed instructions.... Read More
MVH has the most professional team I've ever seen before. They revived our cat when every hope was lost and gave him few more years of life. Every necessary procedure comes with detailed instructions. I wish some human doctors could care about their patients the same way, but not like "shot-to-go" conveyor. Read Less
Sue H.
1 Mar 2017
REPORT
ABSOLUTELY AMAZING DOCTORS & STAFF! We have been bringing out 2 dogs for over 10 years to see Dr. Conway. The level of professionalism, knowledge and personal touch far exceeds what one would expect f... Read More
ABSOLUTELY AMAZING DOCTORS & STAFF! We have been bringing out 2 dogs for over 10 years to see Dr. Conway. The level of professionalism, knowledge and personal touch far exceeds what one would expect from a hospital. The staff from the receptionist running the front desk to all the Techs go that extra mile. My one dog was paralyzed in August and Dr. Conway did everything to save and rehabilitate our "miracle boy". Many sleepless nights not just for us but Dr.Conway and her staff that got Indie back on 4 feet. There are not enough words or reviews I could write to THANK Dr.Conway and her dedicated staff.p Read Less
Laurissa Werhun
21 Jan 2017
REPORT
Dr Chen is awesome. She explained everything that was going on with Raz and she treated him so gently. She put my mind at ease..
Shannon Tucci
5 Nov 2016
REPORT
We have been bringing our puppy there for the last 5 months. He is now ready for neutering. We will shop around. This place is a cash grab. Over priced procedures and lots of unnassiary reasons to try... Read More
We have been bringing our puppy there for the last 5 months. He is now ready for neutering. We will shop around. This place is a cash grab. Over priced procedures and lots of unnassiary reasons to try to bill us. The pre opp exam was more then $100.00 to check his temp and see if teeth had grown in. They quoted us more then $400.00 for neutering with a visit totalling over $1100 to do that surgery and remover his wacky duclaws. More then double the costs of all the other vets in the area. Vists are exceptionally long for no reason and care from each vet is not consistent. As new pet owners we have become wise. Don't waist money away like we have. Read Less
Trevor Long
7 Sep 2016
REPORT
Karla Veronica Hudebine
15 Feb 2016
REPORT
for 14.5 years I brought in Patrick for the utmost care. he always was spoiled to the core by staff. they were like family. I've worked there and absolutely loved martins. today Dr Conway took me in (... Read More
for 14.5 years I brought in Patrick for the utmost care. he always was spoiled to the core by staff. they were like family. I've worked there and absolutely loved martins. today Dr Conway took me in (on a holiday) and helped me say Goodbye to my furbaby. I did not want to go to an emerg I wanted to take him to a safe place he knew. Thank you for everything you have done. Read Less
Yaya J.
31 Dec 2015
REPORT
I had a very negative experience today with Dr. Conway from Martin Vet who was unprofessional, rude, and hostile - someone that I certainly would never trust to care for my pets. I wanted to have my d... Read More
I had a very negative experience today with Dr. Conway from Martin Vet who was unprofessional, rude, and hostile - someone that I certainly would never trust to care for my pets. I wanted to have my dog have comprehensive dental care completed under her care after my regular vet provided me with a full work up and referral for dental work. When I contacted Martin Vet to set up the procedure and provided them with his medical records no one responded to set up an appointment for over a week. After calling back and speaking with multiple staff, I finally heard back from Dr. Conway herself at 7 pm on New Year's Eve.She called me on the verge of hysterics insisting that despite the referral from my general vet from a dental visit completed a week ago, and the urgent needs of my dog she needed to first examine the dog and charge for a consultation before scheduling an actual appointment. When I asked if any dental diagnostics could be completed at the consultation, she stated my dog would need to be sedated for that. So, I would have to wait another two weeks to treat my dogs dental needs.Since my dog recently just had a wellness exam, and the medical records were provided to the office, I asked if the consultation fee could be waived once I paid for the dental procedures and sedation. To my knowledge all medical professionals are expected to examine a patient prior to sedating them when asked regarding this issue, Dr. Conway angrily stated "No, the day of the procedure we just check their temperature." This was very concerning to me and I would not seek care from an establishment that sedates dogs without doing a thorough work up the day of the procedure. As a dentist for humans, I can tell you that without radiographs a dental diagnosis/consultation cannot be given, so billing for a dental consult without radiographs and then billing again another separate fee for a dental exam under sedation, is unethical. No dental diagnosis can be obtained without radiographs. As well, it goes without saying that if anyone sedates your pet - a thorough exam should be conducted by the anesthesiologist performing the sedation, all medical records reviewed the day of the procedure rendering the consult performed by Dr. Conway unnecessary and inhumane as it delays the ability for a pet to be treated in a timely and compassionate manner. There are many options for vet care in Toronto, and this is not a place I would trust with my pets. Read Less
W. Andrew Powell
19 Dec 2015
REPORT
Geneviève Bellinger
11 Aug 2015
REPORT
Brought my kitty, Ally, for some major dental surgery. Dr Conway is fabulous! So knowledgeable and skilled as well as a warm wonderful person. Ally got through her surgery like a champ :) Thank you fo... Read More
Brought my kitty, Ally, for some major dental surgery. Dr Conway is fabulous! So knowledgeable and skilled as well as a warm wonderful person. Ally got through her surgery like a champ :) Thank you for everything! Everyone that I came in contact with at the clinic was great! I would happily refer anyone to your clinic :D Read Less
Caroline Douglas
31 Jul 2015
REPORT
For the more recent visitors of the clinic, you may have seen the adorable kittens awaiting adoption in the reception area. My boyfriend and I had discovered these kittens in a shed and had raised the... Read More
For the more recent visitors of the clinic, you may have seen the adorable kittens awaiting adoption in the reception area. My boyfriend and I had discovered these kittens in a shed and had raised them for 2 weeks but due to household members with allergies, we could not keep to their care for very long such that they deserved to live someplace other than a metal shed in the summer heat. I have known Dr. Conway for a little while now and know many friends who are clients of hers as well, and we all agree that Martin Veterinary is an incredible clinic. I had contact Dr. Conway about she may help us and without blinking an eye, she accepted. I have full trust and confidence in all of Dr. Conway's decisions. I have worked in many veterinary clinics and Dr. Conway is by far one of the best I have seen! I recommend everyone to this wonderful clinic, the service is truly incredible! Not to mention, the staff are all so wonderful and kind, it is always a joy coming to visit. Great work ladies at Martin Veterinary!!Read Less
Zorica Grujic
30 Jul 2015
REPORT
Dr Conway was more interested in how much money she was going to make rather than putting a litter of kittens in a good home. I spoke for 2 kittens from a litter of a stray that wad brought in by my f... Read More
Dr Conway was more interested in how much money she was going to make rather than putting a litter of kittens in a good home. I spoke for 2 kittens from a litter of a stray that wad brought in by my friend. They said they'd hold them for me but I guess when they found out I don't live in the area and would not be using their services they gave them to clients of their own and didn't bother to call me back every time I called!!! I finally got someone on the phone today and was told they were already given away. I'm very upset!! That's pretty shady and I would not recommend using their services because if that is how they handled this they will be raping you when your poor pet is sick. DO NOT support this clinic. Liars with shady business practices!! Sad! I'm vet upset as those 2 kittens couldn't have gone to a better home. BAD NEWS TRAVELS FAST.....Read Less
Terri Mac
8 Nov 2014
REPORT
They are fantastic with the animals, explain everything and follow up. I live that they call to check how they are doing after a visit
Sarah Boes-Williston
21 Jul 2014
REPORT
Very team oriented, skilled and everyone LOVES animals. However, ten years ago when I had my two Great Danes, they charged me $981.00 to neuter my male! They gave me a $1200.00 estimate to spay my fem... Read More
Very team oriented, skilled and everyone LOVES animals. However, ten years ago when I had my two Great Danes, they charged me $981.00 to neuter my male! They gave me a $1200.00 estimate to spay my female. They also insisted on doing an echo cardiograms on both dogs who were young and healthy. Since moving to Vancouver, my vet who is extremely honest said, no dog needs an echo cardiogram unless a vet hears problems through the stethoscope and both my dogs had excellent hearts. My female's spay surgery was $ 231.00 with my vet in B.C. My male's neuter would have been 200.00 if I hadn't neutered him with Martin. More money spent doesn't mean a better vet and staff. They also recommended heavy flea and tick YEAR ROUND! When I refused to do this due to cost, Lana Conway said, "what are you doing getting another dog if you;re not going to get them flea and tick medication?!" Well, LANA, flea and tick unless they absolutely NEED it results in a very compromised immune system over time and can lead to illness and death. You know this already I'm sure, but lining your pocket is much more important to you! Please do not trust a team who's best interest is money in the bank rather than being honest with their clients. They perform more unnecessary testing and cost the customer thousands when the protocol is as simple as a woman's one a day multi vitamin for a female dog who eats dirt. NOT SUCH A GREAT TEAM. Do not let these people intimidate you into spending money on unnecessary testing. Do your research people before you leave your pet in the hands of these money thirsty individuals.Read Less
June Wilson
13 Jan 2014
REPORT
What a team! Each and everyone at this Veterinary Clinic truly cares about animals. It is reflected from the moment you walk in the door to the follow up calls. They have taken care of my pets fo... Read More
What a team! Each and everyone at this Veterinary Clinic truly cares about animals. It is reflected from the moment you walk in the door to the follow up calls. They have taken care of my pets for over 20 years. THANKS for being there! Read Less
Rene Wilson
17 Sep 2013
REPORT
Best Care ANYWHERE! Everyone there is so passionate about what they do. Dr. Conway is an angel to all creatures great and small.
Laura Templeton
9 Aug 2013
REPORT
I took in a young kitten a few weeks ago and bottle-raised him. My girlfriend and I woke up the morning of that big storm and found our beloved little Benji in a not-so-great state. His body was shutt... Read More
I took in a young kitten a few weeks ago and bottle-raised him. My girlfriend and I woke up the morning of that big storm and found our beloved little Benji in a not-so-great state. His body was shutting down, so we rushed him to MVH thinking they were an emergency vet clinic (we had never been there before and I was frantic). They took Benji in regardless. They held him there all day, and we were suppose to get him when they closed. But then the flood happened, and we had no way of getting to him! Amanda, a vet tech here, volunteered to take Benji home with her. She lost a night of sleep for him (he needed to be fed very frequently). Martin Vetrinary Hospital saved Benji's life. They are heroes in my eyes and definitely in Benji's!Read Less
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(416) 239-7709
5460 Dundas Street West
Etobicoke Ontario M9B 1B5
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:00AM-13:00PM
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Martin Veterinary Hospital

Etobicoke, Ontario
(25)
5460 Dundas Street West
Etobicoke Ontario M9B 1B5
Martin Veterinary Hospital provides the most current medical, surgical, and dental care in a clean, safe and friendly environment. We are proud to have been an accredited member of the American Animal Hospital Association since 1988. The association sets standards for the quality of medical care in veterinary hospitals. As an AAHA member, we voluntarily uphold the association’s high standards in the areas of surgery, pharmacy, laboratory, exam facilities, pet health records, facility cleanliness, emergency services, dental and nursing care, diagnostic imaging, anesthesiology and continuing education. AAHA members provide excellence in small animal care. Dr. Lana Conway is a Diplomat of the American Veterinary Dental College and because of this, Martin Veterinary Hospital has an extra A.A.H.A. Dental Specialty accreditation.
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:00AM-13:00PM
Kathleen McCabe
30 Jun 2021
REPORT
As a first time dog owner of a 12 year old Cockapoo I was unsure what my appointment would be. Dr. Chen was excellent and reviewed my dog’s previous records and suggested strategies for her future car... Read More
As a first time dog owner of a 12 year old Cockapoo I was unsure what my appointment would be. Dr. Chen was excellent and reviewed my dog’s previous records and suggested strategies for her future care allowing for various options. She answered my innumerable questions and made me fell extremely comfortable. My dog was perfectly content at the end of her appointment. All of the staff were lovely with her. A wonderful experience! Thanks! Read Less
Maxine
11 Sep 2019
REPORT
I honestly do not have enough words in a book to describe this most amazing vet office. All the vets, Dr Conway, schofield and Chen, especially Dr Schofield and Dr Conway ( who dealt with our puppy gi... Read More
I honestly do not have enough words in a book to describe this most amazing vet office. All the vets, Dr Conway, schofield and Chen, especially Dr Schofield and Dr Conway ( who dealt with our puppy girl) go above and beyond. They will always make time for a last minute appointment, let your fur baby lick their face while they examine them, give them treats and so many cuddles. They genuinely love animals. There medical care is exceptional. What touched me so much is today, I find that they have left a donation in our puppy’s memory to an animal center. I was so touched. The clinic, vets, front desk and wonderfully kind receptionists will always and forever have a place in my heart. Read Less
SB
28 Jun 2018
REPORT
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH hel... Read More
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH helpful and as stress free as possible. Not only is she smart, perceptive and intuitive but she is down to earth, kind and accepting of all situations you or your pet may be in. At the end of the day, she truly wants to make a difference in your pets life and goes that extra mile to give you and your pet the best care possible. She is everything that embodies what a veterinarian should be. The support staff at MVH are also some of the best you will find. A group of ladies who make sure everything is taken care of. Liz, is especially a shining star. She is kind, fiercely smart and never misses a beat. She is always there supporting you, supporting your pet and making sure everything you need is taken care of promptly. Thank you for all you have done for not only me, but my pets. I know I always receive the best care possible at MVH. Read Less
ShannonBrass
28 Jun 2018
REPORT
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH he... Read More
Dr. Jennifer Schofield is the most compassionate, empathetic, smart and outstanding veterinarian I have had the pleasure of meeting in my time as a pet owner. She has made every interaction at MVH helpful and as stress free as possible. Not only is she smart, perceptive and intuitive but she is down to earth, kind and accepting of all situations you or your pet may be in. At the end of the day, she truly wants to make a difference in your pets life and goes that extra mile to give you and your pet the best care possible. She is everything that embodies what a veterinarian should be. The support staff at MVH are also some of the best you will find. A group of ladies who make sure everything is taken care of. Liz, is especially a shining star. She is kind, fiercely smart and never misses a beat. She is always there supporting you, supporting your pet and making sure everything you need is taken care of promptly. Thank you for all you have done for not only me, but my pets. I know I always receive the best care possible at MVH. Read Less
Nazli Ghiasi
23 Jan 2018
REPORT
I got connected with Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic staff to be very efficient, professional and accommodating w... Read More
I got connected with Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic staff to be very efficient, professional and accommodating when I asked for an early appointment as my dog was suffering. I found Dr. Conway to be very patient, compassionate, thorough and knowledgeable. I am so thankful for the care that Martin vet hospital and Dr. Conway have provided. Read Less
Nazli G.
22 Jan 2018
REPORT
I got connected to Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic to be very efficient and accommodating when I asked for an ear... Read More
I got connected to Dr. Conway through a referral from my vet. My dog had a dental abscess at the time of the referral. I found the clinic to be very efficient and accommodating when I asked for an early appointment as my dog was suffering. I found Dr. Conway to be very patient, compassionate, thorough and knowledgeable. I am so thankful for the care that Martin vet clinic and Dr. Conway have provided. Read Less
Sandra M.
19 Oct 2017
REPORT
If your cat has diabetes, please try elsewhere. They have no clue how to help you, you will be alone in your journey. Extremely let down with them.
TREE BRANCH
14 Jun 2017
REPORT
I have been going to this place for years and have had nothing but good experiences. Very friendly and caring staff. My cats were treating very well. I highly recommendd.
Lissa L.
28 Mar 2017
REPORT
We've been going here for years with our family pets, martins has great staff and treat our dog very well,
Wally Walters
16 Mar 2017
REPORT
MVH has the most professional team I've ever seen before. They revived our cat when every hope was lost and gave him few more years of life. Every necessary procedure comes with detailed instructions.... Read More
MVH has the most professional team I've ever seen before. They revived our cat when every hope was lost and gave him few more years of life. Every necessary procedure comes with detailed instructions. I wish some human doctors could care about their patients the same way, but not like "shot-to-go" conveyor. Read Less
Sue H.
1 Mar 2017
REPORT
ABSOLUTELY AMAZING DOCTORS & STAFF! We have been bringing out 2 dogs for over 10 years to see Dr. Conway. The level of professionalism, knowledge and personal touch far exceeds what one would expect f... Read More
ABSOLUTELY AMAZING DOCTORS & STAFF! We have been bringing out 2 dogs for over 10 years to see Dr. Conway. The level of professionalism, knowledge and personal touch far exceeds what one would expect from a hospital. The staff from the receptionist running the front desk to all the Techs go that extra mile. My one dog was paralyzed in August and Dr. Conway did everything to save and rehabilitate our "miracle boy". Many sleepless nights not just for us but Dr.Conway and her staff that got Indie back on 4 feet. There are not enough words or reviews I could write to THANK Dr.Conway and her dedicated staff.p Read Less
Laurissa Werhun
21 Jan 2017
REPORT
Dr Chen is awesome. She explained everything that was going on with Raz and she treated him so gently. She put my mind at ease..
Shannon Tucci
5 Nov 2016
REPORT
We have been bringing our puppy there for the last 5 months. He is now ready for neutering. We will shop around. This place is a cash grab. Over priced procedures and lots of unnassiary reasons to try... Read More
We have been bringing our puppy there for the last 5 months. He is now ready for neutering. We will shop around. This place is a cash grab. Over priced procedures and lots of unnassiary reasons to try to bill us. The pre opp exam was more then $100.00 to check his temp and see if teeth had grown in. They quoted us more then $400.00 for neutering with a visit totalling over $1100 to do that surgery and remover his wacky duclaws. More then double the costs of all the other vets in the area. Vists are exceptionally long for no reason and care from each vet is not consistent. As new pet owners we have become wise. Don't waist money away like we have. Read Less
Trevor Long
7 Sep 2016
REPORT
Karla Veronica Hudebine
15 Feb 2016
REPORT
for 14.5 years I brought in Patrick for the utmost care. he always was spoiled to the core by staff. they were like family. I've worked there and absolutely loved martins. today Dr Conway took me in (... Read More
for 14.5 years I brought in Patrick for the utmost care. he always was spoiled to the core by staff. they were like family. I've worked there and absolutely loved martins. today Dr Conway took me in (on a holiday) and helped me say Goodbye to my furbaby. I did not want to go to an emerg I wanted to take him to a safe place he knew. Thank you for everything you have done. Read Less
Yaya J.
31 Dec 2015
REPORT
I had a very negative experience today with Dr. Conway from Martin Vet who was unprofessional, rude, and hostile - someone that I certainly would never trust to care for my pets. I wanted to have my d... Read More
I had a very negative experience today with Dr. Conway from Martin Vet who was unprofessional, rude, and hostile - someone that I certainly would never trust to care for my pets. I wanted to have my dog have comprehensive dental care completed under her care after my regular vet provided me with a full work up and referral for dental work. When I contacted Martin Vet to set up the procedure and provided them with his medical records no one responded to set up an appointment for over a week. After calling back and speaking with multiple staff, I finally heard back from Dr. Conway herself at 7 pm on New Year's Eve.She called me on the verge of hysterics insisting that despite the referral from my general vet from a dental visit completed a week ago, and the urgent needs of my dog she needed to first examine the dog and charge for a consultation before scheduling an actual appointment. When I asked if any dental diagnostics could be completed at the consultation, she stated my dog would need to be sedated for that. So, I would have to wait another two weeks to treat my dogs dental needs.Since my dog recently just had a wellness exam, and the medical records were provided to the office, I asked if the consultation fee could be waived once I paid for the dental procedures and sedation. To my knowledge all medical professionals are expected to examine a patient prior to sedating them when asked regarding this issue, Dr. Conway angrily stated "No, the day of the procedure we just check their temperature." This was very concerning to me and I would not seek care from an establishment that sedates dogs without doing a thorough work up the day of the procedure. As a dentist for humans, I can tell you that without radiographs a dental diagnosis/consultation cannot be given, so billing for a dental consult without radiographs and then billing again another separate fee for a dental exam under sedation, is unethical. No dental diagnosis can be obtained without radiographs. As well, it goes without saying that if anyone sedates your pet - a thorough exam should be conducted by the anesthesiologist performing the sedation, all medical records reviewed the day of the procedure rendering the consult performed by Dr. Conway unnecessary and inhumane as it delays the ability for a pet to be treated in a timely and compassionate manner. There are many options for vet care in Toronto, and this is not a place I would trust with my pets. Read Less
W. Andrew Powell
19 Dec 2015
REPORT
Geneviève Bellinger
11 Aug 2015
REPORT
Brought my kitty, Ally, for some major dental surgery. Dr Conway is fabulous! So knowledgeable and skilled as well as a warm wonderful person. Ally got through her surgery like a champ :) Thank you fo... Read More
Brought my kitty, Ally, for some major dental surgery. Dr Conway is fabulous! So knowledgeable and skilled as well as a warm wonderful person. Ally got through her surgery like a champ :) Thank you for everything! Everyone that I came in contact with at the clinic was great! I would happily refer anyone to your clinic :D Read Less
Caroline Douglas
31 Jul 2015
REPORT
For the more recent visitors of the clinic, you may have seen the adorable kittens awaiting adoption in the reception area. My boyfriend and I had discovered these kittens in a shed and had raised the... Read More
For the more recent visitors of the clinic, you may have seen the adorable kittens awaiting adoption in the reception area. My boyfriend and I had discovered these kittens in a shed and had raised them for 2 weeks but due to household members with allergies, we could not keep to their care for very long such that they deserved to live someplace other than a metal shed in the summer heat. I have known Dr. Conway for a little while now and know many friends who are clients of hers as well, and we all agree that Martin Veterinary is an incredible clinic. I had contact Dr. Conway about she may help us and without blinking an eye, she accepted. I have full trust and confidence in all of Dr. Conway's decisions. I have worked in many veterinary clinics and Dr. Conway is by far one of the best I have seen! I recommend everyone to this wonderful clinic, the service is truly incredible! Not to mention, the staff are all so wonderful and kind, it is always a joy coming to visit. Great work ladies at Martin Veterinary!!Read Less
Zorica Grujic
30 Jul 2015
REPORT
Dr Conway was more interested in how much money she was going to make rather than putting a litter of kittens in a good home. I spoke for 2 kittens from a litter of a stray that wad brought in by my f... Read More
Dr Conway was more interested in how much money she was going to make rather than putting a litter of kittens in a good home. I spoke for 2 kittens from a litter of a stray that wad brought in by my friend. They said they'd hold them for me but I guess when they found out I don't live in the area and would not be using their services they gave them to clients of their own and didn't bother to call me back every time I called!!! I finally got someone on the phone today and was told they were already given away. I'm very upset!! That's pretty shady and I would not recommend using their services because if that is how they handled this they will be raping you when your poor pet is sick. DO NOT support this clinic. Liars with shady business practices!! Sad! I'm vet upset as those 2 kittens couldn't have gone to a better home. BAD NEWS TRAVELS FAST.....Read Less
Terri Mac
8 Nov 2014
REPORT
They are fantastic with the animals, explain everything and follow up. I live that they call to check how they are doing after a visit
Sarah Boes-Williston
21 Jul 2014
REPORT
Very team oriented, skilled and everyone LOVES animals. However, ten years ago when I had my two Great Danes, they charged me $981.00 to neuter my male! They gave me a $1200.00 estimate to spay my fem... Read More
Very team oriented, skilled and everyone LOVES animals. However, ten years ago when I had my two Great Danes, they charged me $981.00 to neuter my male! They gave me a $1200.00 estimate to spay my female. They also insisted on doing an echo cardiograms on both dogs who were young and healthy. Since moving to Vancouver, my vet who is extremely honest said, no dog needs an echo cardiogram unless a vet hears problems through the stethoscope and both my dogs had excellent hearts. My female's spay surgery was $ 231.00 with my vet in B.C. My male's neuter would have been 200.00 if I hadn't neutered him with Martin. More money spent doesn't mean a better vet and staff. They also recommended heavy flea and tick YEAR ROUND! When I refused to do this due to cost, Lana Conway said, "what are you doing getting another dog if you;re not going to get them flea and tick medication?!" Well, LANA, flea and tick unless they absolutely NEED it results in a very compromised immune system over time and can lead to illness and death. You know this already I'm sure, but lining your pocket is much more important to you! Please do not trust a team who's best interest is money in the bank rather than being honest with their clients. They perform more unnecessary testing and cost the customer thousands when the protocol is as simple as a woman's one a day multi vitamin for a female dog who eats dirt. NOT SUCH A GREAT TEAM. Do not let these people intimidate you into spending money on unnecessary testing. Do your research people before you leave your pet in the hands of these money thirsty individuals.Read Less
June Wilson
13 Jan 2014
REPORT
What a team! Each and everyone at this Veterinary Clinic truly cares about animals. It is reflected from the moment you walk in the door to the follow up calls. They have taken care of my pets fo... Read More
What a team! Each and everyone at this Veterinary Clinic truly cares about animals. It is reflected from the moment you walk in the door to the follow up calls. They have taken care of my pets for over 20 years. THANKS for being there! Read Less
Rene Wilson
17 Sep 2013
REPORT
Best Care ANYWHERE! Everyone there is so passionate about what they do. Dr. Conway is an angel to all creatures great and small.
Laura Templeton
9 Aug 2013
REPORT
I took in a young kitten a few weeks ago and bottle-raised him. My girlfriend and I woke up the morning of that big storm and found our beloved little Benji in a not-so-great state. His body was shutt... Read More
I took in a young kitten a few weeks ago and bottle-raised him. My girlfriend and I woke up the morning of that big storm and found our beloved little Benji in a not-so-great state. His body was shutting down, so we rushed him to MVH thinking they were an emergency vet clinic (we had never been there before and I was frantic). They took Benji in regardless. They held him there all day, and we were suppose to get him when they closed. But then the flood happened, and we had no way of getting to him! Amanda, a vet tech here, volunteered to take Benji home with her. She lost a night of sleep for him (he needed to be fed very frequently). Martin Vetrinary Hospital saved Benji's life. They are heroes in my eyes and definitely in Benji's!Read Less
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