I brought my rabbit in for a routine neuter which has a very low error rate, and he passed away. They specialists in exotic animals as they claim to be - I would not recommend for any small animals. O... Read More
I brought my rabbit in for a routine neuter which has a very low error rate, and he passed away. They specialists in exotic animals as they claim to be - I would not recommend for any small animals. Overdosed with medication and didn’t provide an available antidote when still possible. Read Less
Becky Schneider
21 Jan 2021
REPORT
Brought my corgi here after he ruptured his ACL. Greg was extremely confident that his suture procedure was his best option after assessing him and reviewing his X-ray. He was very dismissive when ask... Read More
Brought my corgi here after he ruptured his ACL. Greg was extremely confident that his suture procedure was his best option after assessing him and reviewing his X-ray. He was very dismissive when asked if he may need a more invasive procedure. Two weeks later we came back for the surgery. After sedating him and giving him an epidural they suddenly decided he did need the more invasive procedure and stopped. There was no reason it should have gotten that far. They then gave us a $350 bill (after charging us $100 for his initial consult). He sent his tech out to talk to us instead of facing us himself. Even she said she “took off as much as he would let her” from the bill. And now we are back at square one waiting to book another consult with a different vet. Brutal. Read Less
Andrea Newman
21 Jan 2019
REPORT
Greg has been a most wonderful , talented vet! Always helpful with decisions to be made. Its been 13 years with Greg and we have never have had a wrong step! It is worth the drive from London to brin... Read More
Greg has been a most wonderful , talented vet! Always helpful with decisions to be made. Its been 13 years with Greg and we have never have had a wrong step! It is worth the drive from London to bring my dog, Max. He has looked after all of our horses over the years . Read Less
shimmer shine
14 Jul 2018
REPORT
The staff are courteous, and helpful. The prices are fair. We never have to wait.
Chantel Ford
3 Jun 2018
REPORT
Most compassionate & skilled team. I have use Thames Rd for all my horse and dog needs. Dr Greg is always available to help,very thorough with exams and responds to all my text to help continue great... Read More
Most compassionate & skilled team. I have use Thames Rd for all my horse and dog needs. Dr Greg is always available to help,very thorough with exams and responds to all my text to help continue great care for my animals. I drive from London to exter for my dogs, as I have been failed before by London vets. Recently I had to go through losing my dog to heart failure. The team did everything possible to care for my little man, and make him comfortable. Dr.greg messaged me to check up on him daily. Sadly he didn’t make it. After I was able to return all unused medications & food.
I highly recommend Thames rd for all your vet needs, they are worth the drive! Read Less
Michael Campbell
8 Apr 2018
REPORT
Dog in for nail cut, a couple of nails got missed entirely
jessica manuel
5 Mar 2018
REPORT
Cheapest place i could find to fix a male cat $150 total. My cat came back with fleas!!! Called to ask about it she blows me off! Dont go there poor service!
Andrea hampton
24 Feb 2018
REPORT
Yet another successful surgery. My chihuahua needed an immediate historectomy and this vet saved her life. Thank you so much for seeing her do quick
Michele CAMPBELL
2 Feb 2018
REPORT
Having worked in the vet industry for many years and having just moved to a new area I did a lot of research into where to take my dog. My first impression of the clinic was positive-clean and well ma... Read More
Having worked in the vet industry for many years and having just moved to a new area I did a lot of research into where to take my dog. My first impression of the clinic was positive-clean and well maintained. The staff was very friendly yet professional. We saw Dr. Greg Young and I felt immediately I had chosen right. He did an in-depth exam and most impressive was how much he actually touched my dog. I feel confident I have found the right vet and clinic. Read Less
mike budny
1 Nov 2017
REPORT
The Veterinarians and staff have been good to me the many times I have been there. I have used them as my Vet for 20 plus years now. They continue to care for my dogs and bird. Going there that long a... Read More
The Veterinarians and staff have been good to me the many times I have been there. I have used them as my Vet for 20 plus years now. They continue to care for my dogs and bird. Going there that long and the 5 stars should say it all.
I unfortunately had to put down my 15 yr old dog. They were so compassionate to us, i was impressed. They refunded all the unopened dog food I still had. As soon as I am ready to get another dog, they will care for it. Read Less
Robert Dawe
15 Oct 2017
REPORT
Moved from london have 2 dogs we are happy with price and service
anniebabie8200
24 Apr 2016
REPORT
Always had great kind service, my chihuahuas had oral surgery and they are doing amazing. Price was completely fair and I am so happy I took my dogs here. Highly recommended
Willett Mary
6 Apr 2016
REPORT
Compassionate care... treats your pet gently and lovingly... thorough...explains everything in detail...takes time to answer all your question.
Welfare Gamer
30 Jan 2016
REPORT
Showed no feelings what-so-ever, all they cared about was the money... Go Zurich Ontario much better service... And they have more passion for the job other than these clowns.
I brought my rabbit in for a routine neuter which has a very low error rate, and he passed away. They specialists in exotic animals as they claim to be - I would not recommend for any small animals. O... Read More
I brought my rabbit in for a routine neuter which has a very low error rate, and he passed away. They specialists in exotic animals as they claim to be - I would not recommend for any small animals. Overdosed with medication and didn’t provide an available antidote when still possible. Read Less
Becky Schneider
21 Jan 2021
REPORT
☆☆☆☆☆
REPORT
Brought my corgi here after he ruptured his ACL. Greg was extremely confident that his suture procedure was his best option after assessing him and reviewing his X-ray. He was very dismissive when ask... Read More
Brought my corgi here after he ruptured his ACL. Greg was extremely confident that his suture procedure was his best option after assessing him and reviewing his X-ray. He was very dismissive when asked if he may need a more invasive procedure. Two weeks later we came back for the surgery. After sedating him and giving him an epidural they suddenly decided he did need the more invasive procedure and stopped. There was no reason it should have gotten that far. They then gave us a $350 bill (after charging us $100 for his initial consult). He sent his tech out to talk to us instead of facing us himself. Even she said she “took off as much as he would let her” from the bill. And now we are back at square one waiting to book another consult with a different vet. Brutal. Read Less
Andrea Newman
21 Jan 2019
REPORT
☆☆☆☆☆
REPORT
Greg has been a most wonderful , talented vet! Always helpful with decisions to be made. Its been 13 years with Greg and we have never have had a wrong step! It is worth the drive from London to brin... Read More
Greg has been a most wonderful , talented vet! Always helpful with decisions to be made. Its been 13 years with Greg and we have never have had a wrong step! It is worth the drive from London to bring my dog, Max. He has looked after all of our horses over the years . Read Less
shimmer shine
14 Jul 2018
REPORT
☆☆☆☆☆
REPORT
The staff are courteous, and helpful. The prices are fair. We never have to wait.
Chantel Ford
3 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Most compassionate & skilled team. I have use Thames Rd for all my horse and dog needs. Dr Greg is always available to help,very thorough with exams and responds to all my text to help continue great... Read More
Most compassionate & skilled team. I have use Thames Rd for all my horse and dog needs. Dr Greg is always available to help,very thorough with exams and responds to all my text to help continue great care for my animals. I drive from London to exter for my dogs, as I have been failed before by London vets. Recently I had to go through losing my dog to heart failure. The team did everything possible to care for my little man, and make him comfortable. Dr.greg messaged me to check up on him daily. Sadly he didn’t make it. After I was able to return all unused medications & food.
I highly recommend Thames rd for all your vet needs, they are worth the drive! Read Less
Michael Campbell
8 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Dog in for nail cut, a couple of nails got missed entirely
jessica manuel
5 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Cheapest place i could find to fix a male cat $150 total. My cat came back with fleas!!! Called to ask about it she blows me off! Dont go there poor service!
Andrea hampton
24 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Yet another successful surgery. My chihuahua needed an immediate historectomy and this vet saved her life. Thank you so much for seeing her do quick
Michele CAMPBELL
2 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Having worked in the vet industry for many years and having just moved to a new area I did a lot of research into where to take my dog. My first impression of the clinic was positive-clean and well ma... Read More
Having worked in the vet industry for many years and having just moved to a new area I did a lot of research into where to take my dog. My first impression of the clinic was positive-clean and well maintained. The staff was very friendly yet professional. We saw Dr. Greg Young and I felt immediately I had chosen right. He did an in-depth exam and most impressive was how much he actually touched my dog. I feel confident I have found the right vet and clinic. Read Less
mike budny
1 Nov 2017
REPORT
☆☆☆☆☆
REPORT
The Veterinarians and staff have been good to me the many times I have been there. I have used them as my Vet for 20 plus years now. They continue to care for my dogs and bird. Going there that long a... Read More
The Veterinarians and staff have been good to me the many times I have been there. I have used them as my Vet for 20 plus years now. They continue to care for my dogs and bird. Going there that long and the 5 stars should say it all.
I unfortunately had to put down my 15 yr old dog. They were so compassionate to us, i was impressed. They refunded all the unopened dog food I still had. As soon as I am ready to get another dog, they will care for it. Read Less
Robert Dawe
15 Oct 2017
REPORT
☆☆☆☆☆
REPORT
Moved from london have 2 dogs we are happy with price and service
anniebabie8200
24 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Always had great kind service, my chihuahuas had oral surgery and they are doing amazing. Price was completely fair and I am so happy I took my dogs here. Highly recommended
Willett Mary
6 Apr 2016
REPORT
☆☆☆☆☆
REPORT
Compassionate care... treats your pet gently and lovingly... thorough...explains everything in detail...takes time to answer all your question.
Welfare Gamer
30 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Showed no feelings what-so-ever, all they cared about was the money... Go Zurich Ontario much better service... And they have more passion for the job other than these clowns.
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