32 Reviews

Guelph Animal Hospital

Guelph, Ontario
General Info
http://guelphvet.ca/blog/
Reviews
A B.
11 Jun 2019
REPORT
Please be very diligent and aware that this clinic only cares abput money. My father recently passed away and we were unable to come to ONE appointment with our dog. There was no follow up or call to ... Read More
Please be very diligent and aware that this clinic only cares abput money. My father recently passed away and we were unable to come to ONE appointment with our dog. There was no follow up or call to see how our doggie was doing. The OWNER/VET decided to report us tothe Humane society because we missed that one appt. We were also urged totake our dogs eyes out! (He can see just has inflammation) and eventually plan was to euthanize him but prior to put him on heavy meds apparently for pain. We saw 0 improvement with or without meds for our dogs arthritis. He still can not walk but that is a lifelong illness aparently. We treat him with herbs and it seems to be working wonders. There was a lot of information in their reports pertaining to our whereabouts etc where every person in their office could read. They are not only validating privacy code of clients but also harming animals by doing unnecassary surgeries only so and as long as they get money. Please be aware of this. Read Less
Gillian Priske
22 Jun 2018
REPORT
They’re not the cheapest vet, but they care and give fantastic care and advice! I’ve never met another vet more down to earth (all the vets at this clinic are awesome). I love how they get down on t... Read More
They’re not the cheapest vet, but they care and give fantastic care and advice! I’ve never met another vet more down to earth (all the vets at this clinic are awesome). I love how they get down on the floor with my dog - I know he would hate being forced to stand on the exam table, but they’ve never even tried to make him do that. I know if makes their job more difficult but I appreciate that my dog drags me into the vets office rather than trying to drag me away! Read Less
Adam Snell
7 Jun 2018
REPORT
Knowledgeable, friendly staff. Easy to get appointments, and a good storefront with lots of pet products.
Allison Pawliw
7 Jun 2018
REPORT
Friendly, knowledgeable staff. However, ridiculously expensive. Also, aggressive sales tactics - want you to buy a $270 package right off the hop, and if you don't, things get pricey fast. Expect to ... Read More
Friendly, knowledgeable staff. However, ridiculously expensive. Also, aggressive sales tactics - want you to buy a $270 package right off the hop, and if you don't, things get pricey fast. Expect to pay a minimum of $95 for an annual exam that includes no more than temperature, a quick feel, and a heartbeat listen. Disappointed, and broke! Read Less
barb roy
2 Jun 2018
REPORT
Ive been a client with The Guelph Animal Hospital for over 25 yrs. If your looking for the best medical care for your pet, this is the place. The Doctors and Staff are Outstanding on every level. I wo... Read More
Ive been a client with The Guelph Animal Hospital for over 25 yrs. If your looking for the best medical care for your pet, this is the place. The Doctors and Staff are Outstanding on every level. I wouldnt entrust the care of my fur babies to anyone else 🐕 Read Less
Connor Beebe
1 Jun 2018
REPORT
Nothing bad can be said about this place. This hospital employs real life savers. Please consider visiting here for any pet store needs, as well as checkups, or medical concerns.
Nancy J
17 May 2018
REPORT
I have taken my Golden Retrievers to Guelph Animal Hospital since the mid 90s starting with Harley and most recently with Gibson. I have even been travelling from Hamilton to Guelph over the last 10 ... Read More
I have taken my Golden Retrievers to Guelph Animal Hospital since the mid 90s starting with Harley and most recently with Gibson. I have even been travelling from Hamilton to Guelph over the last 10 years in order to ensure that my dogs get the best care possible and that is only available at GAH based on my experience with some vet clinics here in Hamilton. Their compassion for Harley, a cancer survivor who had to have one front leg amputated, and Gibson, a love-sponge who left us way too early, has demonstrated to me the importance of finding a vet who is a leader in their field. Dr. Butler is our favourite but all of the vets are superb because they attend training courses, educational seminars, and product seminars in order to ensure that they can provide exactly the care that you and your pet deserve. I have always chosen traditional veterinary medicine for my dogs but GAH also provides homeopathy, naturopathy, massage, acupuncture and more for those that may be interested. Their clinic offers in-stock specialty foods, supplements, grooming aids, toys, accessories and more at reasonable prices. All of the staff at GAH are friendly and truly love your pets like their own. Thank you Dr. Butler and all the staff at GAH for making the lives of Harley and Gibson healthier and happier, and for demonstrating true professionalism with a healthy serving of love and compassion. - Nancy, Peter, Jay, Gibson, Harley Read Less
Les Patterson
7 Apr 2018
REPORT
The whole team at Guelph Animal Hospital are amazing and have provided great help and loving care to our furry crew over the past several years. Whether it is preventative or at-need care from basic ... Read More
The whole team at Guelph Animal Hospital are amazing and have provided great help and loving care to our furry crew over the past several years. Whether it is preventative or at-need care from basic checkups to emergency services, they always take the time to answer questions and go the extra steps to ensure your pet’s comfort and well-being to get our beasties back on all four paws. They are also do not hesitate from recommending external advanced support like the OVC when warranted. Keep up your great mission of animal wellness. Read Less
James Henshaw
2 Apr 2018
REPORT
The staff here are top notch. I highly recommend this place. They take great care of our Mable.
Paula Frost
13 Mar 2018
REPORT
I couldn't bring myself to write this review sooner because I was so upset to even think about it. I brought my dog here for his annual check up and did the wellness test mistakenly thinking this woul... Read More
I couldn't bring myself to write this review sooner because I was so upset to even think about it. I brought my dog here for his annual check up and did the wellness test mistakenly thinking this would let me know if anything was wrong. 2 weeks later he collapses and dies from hemangiosarcoma, an aggressive and deadly cancer that starts in the spleen and then spreads to the heart...by then it's over but he might have had a chance had we caught the tumor in the spleen. Wellness testing would never show any of this and I was told afterwards that the only way to detect tumors would have been xrays but more ideally ultrasound. Given the fact that my dog was 8 years old, a large dog and predominantly white, factors that show a higher risk for that type of cancer, I would have paid for an ultrasound had it been even recommended. Of course dogs get cancer all the time unfortunately but early detection is critical right? I was told by the emergency vet that we could have had his spleen removed and he may have been fine. I'm not saying the Wellness test is a complete waste of time but it is if that's all you are doing. It doesn't give you an overall picture of your dog's health like I was led to believe and like I said I was sent home with a dog Guelph Animal Hospital said was completely healthy and 2 weeks later he died! Read Less
Ciara Fran
19 Feb 2018
REPORT
The staff are very friendly, professional, and knowledgeable. The facility is very clean and tidy. Our little guy is always well looked after when we visit :)
Vanessa M
13 Feb 2018
REPORT
The staff at GAH are hands down, the most knowledgeable and friendly veterinarians in town. You feel welcomed the moment you walk into their beautiful practice, with the friendly staff at front. The t... Read More
The staff at GAH are hands down, the most knowledgeable and friendly veterinarians in town. You feel welcomed the moment you walk into their beautiful practice, with the friendly staff at front. The techs and vet spend time getting to know your pet, and treating them like their own. I transferred to their clinic after our previous vet couldn’t address a reoccurring health issue for our dog, and after one visit at GAH she is back to normal and thriving. They also have some hollistic treatment options, which I appreciate having available to me. If you are looking for a friendly, amazing and knowledgeable place to care for your animals look no further! Read Less
Steve geisel
5 May 2017
REPORT
They treat your animal as if it is one of there own . charley had problems urinating i had no appointment with them at the time . i rushed him to there hospital in guelph within minutes he was seen an... Read More
They treat your animal as if it is one of there own . charley had problems urinating i had no appointment with them at the time . i rushed him to there hospital in guelph within minutes he was seen and taken care of . found out later he had a blocked urinary tract caused from gall stones . they got the blockage open and relieved the pressure .there is no doubt that they saved his life . they went beyond there duty to save him . he went for surgery next day as you know surgery was not cheap .i was able to work a payment plan with them . thanks to guelph animal charley is still here and healthy as ever .Read Less
Gabriel Smith
21 Apr 2017
REPORT
The staff are absolutely amazing. They love there animals and seem to love what they do.
Jamie Ferguson
16 Apr 2017
REPORT
We stopped in to use the dog wash station. Friendly staff, super clean, aprons so you don't get wet, and treats to help with the dog. Thanks!
Scott Martin
24 Feb 2017
REPORT
From puppy classes to lifestyle needs to quality of life assessment at the end of the journey, the staff at GAH helped us get through every step of the way making our Maximus the great dog that he was... Read More
From puppy classes to lifestyle needs to quality of life assessment at the end of the journey, the staff at GAH helped us get through every step of the way making our Maximus the great dog that he was. Read Less
Amber Bm
19 Jan 2017
REPORT
Usually very good - but it can depend what vet you see. We have 4 pets and bring them in for their annual checkups 2 at a time. It would be nice if they read the comments from the previous visit for... Read More
Usually very good - but it can depend what vet you see. We have 4 pets and bring them in for their annual checkups 2 at a time. It would be nice if they read the comments from the previous visit for all of the pets, instead of just the ones we have with us at the time. It is also quite frustrating that the same cat that was "the perfect weight" on the last visit and has since lost a very slight amount of weight was deemed "above the ideal weight" this visit. If she lost weight how is she now overweight when she was ideal before?? Also received the comment that we should keep an eye on our dog's weight when he is currently the ideal weight, simply because he gained about 4 lbs in the last year - which is normal considering he just came out of being a puppy and only recently would be considered fully grown. Next time we will request our preferred vet - Dr. Ilana Smolkin is great. Having different vets give us different information is very frustrating and just looks bad. Read Less
AngelRyanCosplay
16 Jan 2017
REPORT
The worst place you could take your pets. Better places exist don't waste your time.
Carrie Anne Kierstead
11 Jan 2017
REPORT
GAH has the most friendliest staff and all the Vets are amazing we highly recommend them to anyone looking for a new vet thanks Dr Butler and Rachel for helping Maddie last night when she hurt her to... Read More
GAH has the most friendliest staff and all the Vets are amazing we highly recommend them to anyone looking for a new vet thanks Dr Butler and Rachel for helping Maddie last night when she hurt her toeRead Less
Mar Fornovile
7 Jan 2017
REPORT
Very poor experience. When pointed out to staff that untruthful statements were made they blame "new staff".
Sara Marry
4 Jan 2017
REPORT
Super friendly, flexible, knowledgeable staff. Great doctors that explained to us in layman's terms. And very welcoming - they even put our dogs name on the welcome board up front. Nice touch!
Candace Raymond
29 Nov 2016
REPORT
Attentive and Caring. Clean and Proffesional, they have given a lot of thought and attention to services that make sense to pet owners.
En Elle
26 Sep 2016
REPORT
Extremely professional, courteous front desk staff made me feel very welcome as I stepped in with my dog Molly for an Integrative Therapy Consult with Dr. Butler. We had arrived early, and the support... Read More
Extremely professional, courteous front desk staff made me feel very welcome as I stepped in with my dog Molly for an Integrative Therapy Consult with Dr. Butler. We had arrived early, and the support staff updated me regularly about when Molly would be seen. Prior to our meeting with Dr. Butler, RVT Rachel greeted us warmly, offered Molly treats after politely asking me if that was all right. Rachel also took a detailed history on Molly. Shortly after, Dr. Butler joined us in the room, again making us feel very welcome by providing Molly with a few more treats, before asking me for further details about Molly's recent history and conducting a physical assessment. After a long conversation, Dr. Butler suggested some herbs shown to benefit animals with similar conditions, and other steps we can take going forward. Outstanding customer service and professionalism. I only wish I'd known about this practice sooner. Also, the gift shop is very cute!Read Less
Tashauna Devonshire
12 Sep 2016
REPORT
I absolutely love this place. They took such good care of me and my furry companions over the years. My cat Chui was a client of theirs for 11 years. He got all his booster shots as a kitten from them... Read More
I absolutely love this place. They took such good care of me and my furry companions over the years. My cat Chui was a client of theirs for 11 years. He got all his booster shots as a kitten from them. And when I immigrated to England they made sure he had all the necessary documents and care. And they were there to gently and compassionately guide me through the process of when I had to say goodbye. Read Less
Anna Golinski
27 Aug 2016
REPORT
I'm so grateful for everyone at the Guelph Animal Hospital. My beautiful German Shepherd had a rough few first years of his life, dealing with a number of skin problems that caused so much discomfort,... Read More
I'm so grateful for everyone at the Guelph Animal Hospital. My beautiful German Shepherd had a rough few first years of his life, dealing with a number of skin problems that caused so much discomfort, itchiness and balding. I was at a loss about what to do; we had seen several vets, tried countless medicationsit seemed hopeless. But Dr. Butler and Rachel were the miracle workers he needed. He's so much happier now which makes the drive from Orangeville well worth it. The other day, someone commented on Cado being "so fluffy"; absolutely the best compliment I will ever hear about him! Thank you GAH! Read Less
George Vamos
22 Aug 2016
REPORT
The staff here are a cut above other places I've been. From the treats they offer to the bathing centre for the animals, this facility is great. I feel confident when I bring my animal here. On a slig... Read More
The staff here are a cut above other places I've been. From the treats they offer to the bathing centre for the animals, this facility is great. I feel confident when I bring my animal here. On a slightly different note, my dog used to feel apprehensive at the place we went before this. He doesn't seem to pickup any bad vibes when coming here. Read Less
Suzanne- Sue Penrith
17 Aug 2016
REPORT
I am so impressed by the handling of my dogs for their annual exam. I had the opportunity to see two different vets with my dogs and they both surprised me by performing the exam on the floor ensurin... Read More
I am so impressed by the handling of my dogs for their annual exam. I had the opportunity to see two different vets with my dogs and they both surprised me by performing the exam on the floor ensuring that my dogs weren't anxious or scared. I have been to many places and the Vet always did the exam on a high table which immediately caused anxiety---KEEP UP the amazing care! You amaze me! Read Less
Patrick Collins
19 Jul 2016
REPORT
The vets are so friendly and helpful. They have been helping out dog lose weight over a series of months and each monthly check in has been complimentary. They offer a very nice boutique with an ampl... Read More
The vets are so friendly and helpful. They have been helping out dog lose weight over a series of months and each monthly check in has been complimentary. They offer a very nice boutique with an ample selection of vet recommended foods and accessories. Be sure to watch out for the occasional sales on these items as it really saves money. Read Less
Kate Artuso
24 Mar 2016
REPORT
Everyone at Guelph Animal Hospital is just so wonderful and like other reviewers I also really appreciate the little details. Even things like their caller ID system. I was surprised when I made a rec... Read More
Everyone at Guelph Animal Hospital is just so wonderful and like other reviewers I also really appreciate the little details. Even things like their caller ID system. I was surprised when I made a recent phone call and started off with "I'm calling about my dog, he just.....", and without even having gotten to my name, my dogs' names, phone number or other info they knew immediately who I was and without a second wasted I was asked "okay Kate, how fast can you and Monty get here?". On the drive over it hit me how amazing that was! I have had wonderful experiences with all the vets and must say Dr. Ilana Smolkin has been especially amazing! Her chiropractic treatments have worked wonders for my dog Ruthie and I can tell she loves and cares about her, treating her just like the family member she is. It's been a pleasure getting to know her along the way :) Can't say enough about GAH - I'll always bring my pets here and recommend to anyone else as well. My dogs always seem happy to go too which speaks volumes in my option :) no fear!Read Less
Justin Sytsma
29 Feb 2016
REPORT
Extremely caring and knowledgable! I love that they actually care about my dog, and get excited about caring for him. I love the little things as well, things like when you have an appointment schedul... Read More
Extremely caring and knowledgable! I love that they actually care about my dog, and get excited about caring for him. I love the little things as well, things like when you have an appointment scheduled, your pet's name is in the door that day. Those things really make you feel at home. Read Less
Cynthia Philip
15 Nov 2015
REPORT
Wonderful staff, very knowledgeable and ready to think outside the box. Very accommodating and treats the entire family, not just our pets <3 I live in Kitchener but driving to Guelph to see vets th... Read More
Wonderful staff, very knowledgeable and ready to think outside the box. Very accommodating and treats the entire family, not just our pets <3 I live in Kitchener but driving to Guelph to see vets that you trust and have a good rapport with is well worth the drive! Read Less
Deb J.
8 Dec 2010
REPORT
I was referred here by an another incompetent vet in Huntsville, Trish Wendell. If they see your checkbook - look out. Make you sign an agreement (with the devil) and the the costs go up and up, They ... Read More
I was referred here by an another incompetent vet in Huntsville, Trish Wendell. If they see your checkbook - look out. Make you sign an agreement (with the devil) and the the costs go up and up, They did over $5000 worth of surgery - then told us it was cancer. My beautiful dog was tortured, they put down. It's all about the money. I asked why they didn't test for cancer before they did all this surgery. I was told "Who do you think we are, Princess Margaret Hospital?" Yes, I thought they were the best, that's why I took my dog there! Read Less
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(519) 836-2782
110 Gordon Street
Guelph Ontario N1H 4H6
Business Hours
Monday
Mon
07:30AM-19:00PM
Tuesday
Tue
07:30AM-19:00PM
Wednesday
Wed
07:30AM-19:00PM
Thursday
Thu
07:30AM-19:00PM
Friday
Fri
07:30AM-18:00PM
Saturday
Sat
09:00AM-16:00PM
Sunday
Sun
09:00AM-16:00PM
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Guelph Animal Hospital

Guelph, Ontario
(32)
110 Gordon Street
Guelph Ontario N1H 4H6
http://guelphvet.ca/blog/
Monday
07:30AM-19:00PM
Tuesday
07:30AM-19:00PM
Wednesday
07:30AM-19:00PM
Thursday
07:30AM-19:00PM
Friday
07:30AM-18:00PM
Saturday
09:00AM-16:00PM
Sunday
09:00AM-16:00PM
A B.
11 Jun 2019
REPORT
Please be very diligent and aware that this clinic only cares abput money. My father recently passed away and we were unable to come to ONE appointment with our dog. There was no follow up or call to ... Read More
Please be very diligent and aware that this clinic only cares abput money. My father recently passed away and we were unable to come to ONE appointment with our dog. There was no follow up or call to see how our doggie was doing. The OWNER/VET decided to report us tothe Humane society because we missed that one appt. We were also urged totake our dogs eyes out! (He can see just has inflammation) and eventually plan was to euthanize him but prior to put him on heavy meds apparently for pain. We saw 0 improvement with or without meds for our dogs arthritis. He still can not walk but that is a lifelong illness aparently. We treat him with herbs and it seems to be working wonders. There was a lot of information in their reports pertaining to our whereabouts etc where every person in their office could read. They are not only validating privacy code of clients but also harming animals by doing unnecassary surgeries only so and as long as they get money. Please be aware of this. Read Less
Gillian Priske
22 Jun 2018
REPORT
They’re not the cheapest vet, but they care and give fantastic care and advice! I’ve never met another vet more down to earth (all the vets at this clinic are awesome). I love how they get down on t... Read More
They’re not the cheapest vet, but they care and give fantastic care and advice! I’ve never met another vet more down to earth (all the vets at this clinic are awesome). I love how they get down on the floor with my dog - I know he would hate being forced to stand on the exam table, but they’ve never even tried to make him do that. I know if makes their job more difficult but I appreciate that my dog drags me into the vets office rather than trying to drag me away! Read Less
Adam Snell
7 Jun 2018
REPORT
Knowledgeable, friendly staff. Easy to get appointments, and a good storefront with lots of pet products.
Allison Pawliw
7 Jun 2018
REPORT
Friendly, knowledgeable staff. However, ridiculously expensive. Also, aggressive sales tactics - want you to buy a $270 package right off the hop, and if you don't, things get pricey fast. Expect to ... Read More
Friendly, knowledgeable staff. However, ridiculously expensive. Also, aggressive sales tactics - want you to buy a $270 package right off the hop, and if you don't, things get pricey fast. Expect to pay a minimum of $95 for an annual exam that includes no more than temperature, a quick feel, and a heartbeat listen. Disappointed, and broke! Read Less
barb roy
2 Jun 2018
REPORT
Ive been a client with The Guelph Animal Hospital for over 25 yrs. If your looking for the best medical care for your pet, this is the place. The Doctors and Staff are Outstanding on every level. I wo... Read More
Ive been a client with The Guelph Animal Hospital for over 25 yrs. If your looking for the best medical care for your pet, this is the place. The Doctors and Staff are Outstanding on every level. I wouldnt entrust the care of my fur babies to anyone else 🐕 Read Less
Connor Beebe
1 Jun 2018
REPORT
Nothing bad can be said about this place. This hospital employs real life savers. Please consider visiting here for any pet store needs, as well as checkups, or medical concerns.
Nancy J
17 May 2018
REPORT
I have taken my Golden Retrievers to Guelph Animal Hospital since the mid 90s starting with Harley and most recently with Gibson. I have even been travelling from Hamilton to Guelph over the last 10 ... Read More
I have taken my Golden Retrievers to Guelph Animal Hospital since the mid 90s starting with Harley and most recently with Gibson. I have even been travelling from Hamilton to Guelph over the last 10 years in order to ensure that my dogs get the best care possible and that is only available at GAH based on my experience with some vet clinics here in Hamilton. Their compassion for Harley, a cancer survivor who had to have one front leg amputated, and Gibson, a love-sponge who left us way too early, has demonstrated to me the importance of finding a vet who is a leader in their field. Dr. Butler is our favourite but all of the vets are superb because they attend training courses, educational seminars, and product seminars in order to ensure that they can provide exactly the care that you and your pet deserve. I have always chosen traditional veterinary medicine for my dogs but GAH also provides homeopathy, naturopathy, massage, acupuncture and more for those that may be interested. Their clinic offers in-stock specialty foods, supplements, grooming aids, toys, accessories and more at reasonable prices. All of the staff at GAH are friendly and truly love your pets like their own. Thank you Dr. Butler and all the staff at GAH for making the lives of Harley and Gibson healthier and happier, and for demonstrating true professionalism with a healthy serving of love and compassion. - Nancy, Peter, Jay, Gibson, Harley Read Less
Les Patterson
7 Apr 2018
REPORT
The whole team at Guelph Animal Hospital are amazing and have provided great help and loving care to our furry crew over the past several years. Whether it is preventative or at-need care from basic ... Read More
The whole team at Guelph Animal Hospital are amazing and have provided great help and loving care to our furry crew over the past several years. Whether it is preventative or at-need care from basic checkups to emergency services, they always take the time to answer questions and go the extra steps to ensure your pet’s comfort and well-being to get our beasties back on all four paws. They are also do not hesitate from recommending external advanced support like the OVC when warranted. Keep up your great mission of animal wellness. Read Less
James Henshaw
2 Apr 2018
REPORT
The staff here are top notch. I highly recommend this place. They take great care of our Mable.
Paula Frost
13 Mar 2018
REPORT
I couldn't bring myself to write this review sooner because I was so upset to even think about it. I brought my dog here for his annual check up and did the wellness test mistakenly thinking this woul... Read More
I couldn't bring myself to write this review sooner because I was so upset to even think about it. I brought my dog here for his annual check up and did the wellness test mistakenly thinking this would let me know if anything was wrong. 2 weeks later he collapses and dies from hemangiosarcoma, an aggressive and deadly cancer that starts in the spleen and then spreads to the heart...by then it's over but he might have had a chance had we caught the tumor in the spleen. Wellness testing would never show any of this and I was told afterwards that the only way to detect tumors would have been xrays but more ideally ultrasound. Given the fact that my dog was 8 years old, a large dog and predominantly white, factors that show a higher risk for that type of cancer, I would have paid for an ultrasound had it been even recommended. Of course dogs get cancer all the time unfortunately but early detection is critical right? I was told by the emergency vet that we could have had his spleen removed and he may have been fine. I'm not saying the Wellness test is a complete waste of time but it is if that's all you are doing. It doesn't give you an overall picture of your dog's health like I was led to believe and like I said I was sent home with a dog Guelph Animal Hospital said was completely healthy and 2 weeks later he died! Read Less
Ciara Fran
19 Feb 2018
REPORT
The staff are very friendly, professional, and knowledgeable. The facility is very clean and tidy. Our little guy is always well looked after when we visit :)
Vanessa M
13 Feb 2018
REPORT
The staff at GAH are hands down, the most knowledgeable and friendly veterinarians in town. You feel welcomed the moment you walk into their beautiful practice, with the friendly staff at front. The t... Read More
The staff at GAH are hands down, the most knowledgeable and friendly veterinarians in town. You feel welcomed the moment you walk into their beautiful practice, with the friendly staff at front. The techs and vet spend time getting to know your pet, and treating them like their own. I transferred to their clinic after our previous vet couldn’t address a reoccurring health issue for our dog, and after one visit at GAH she is back to normal and thriving. They also have some hollistic treatment options, which I appreciate having available to me. If you are looking for a friendly, amazing and knowledgeable place to care for your animals look no further! Read Less
Steve geisel
5 May 2017
REPORT
They treat your animal as if it is one of there own . charley had problems urinating i had no appointment with them at the time . i rushed him to there hospital in guelph within minutes he was seen an... Read More
They treat your animal as if it is one of there own . charley had problems urinating i had no appointment with them at the time . i rushed him to there hospital in guelph within minutes he was seen and taken care of . found out later he had a blocked urinary tract caused from gall stones . they got the blockage open and relieved the pressure .there is no doubt that they saved his life . they went beyond there duty to save him . he went for surgery next day as you know surgery was not cheap .i was able to work a payment plan with them . thanks to guelph animal charley is still here and healthy as ever .Read Less
Gabriel Smith
21 Apr 2017
REPORT
The staff are absolutely amazing. They love there animals and seem to love what they do.
Jamie Ferguson
16 Apr 2017
REPORT
We stopped in to use the dog wash station. Friendly staff, super clean, aprons so you don't get wet, and treats to help with the dog. Thanks!
Scott Martin
24 Feb 2017
REPORT
From puppy classes to lifestyle needs to quality of life assessment at the end of the journey, the staff at GAH helped us get through every step of the way making our Maximus the great dog that he was... Read More
From puppy classes to lifestyle needs to quality of life assessment at the end of the journey, the staff at GAH helped us get through every step of the way making our Maximus the great dog that he was. Read Less
Amber Bm
19 Jan 2017
REPORT
Usually very good - but it can depend what vet you see. We have 4 pets and bring them in for their annual checkups 2 at a time. It would be nice if they read the comments from the previous visit for... Read More
Usually very good - but it can depend what vet you see. We have 4 pets and bring them in for their annual checkups 2 at a time. It would be nice if they read the comments from the previous visit for all of the pets, instead of just the ones we have with us at the time. It is also quite frustrating that the same cat that was "the perfect weight" on the last visit and has since lost a very slight amount of weight was deemed "above the ideal weight" this visit. If she lost weight how is she now overweight when she was ideal before?? Also received the comment that we should keep an eye on our dog's weight when he is currently the ideal weight, simply because he gained about 4 lbs in the last year - which is normal considering he just came out of being a puppy and only recently would be considered fully grown. Next time we will request our preferred vet - Dr. Ilana Smolkin is great. Having different vets give us different information is very frustrating and just looks bad. Read Less
AngelRyanCosplay
16 Jan 2017
REPORT
The worst place you could take your pets. Better places exist don't waste your time.
Carrie Anne Kierstead
11 Jan 2017
REPORT
GAH has the most friendliest staff and all the Vets are amazing we highly recommend them to anyone looking for a new vet thanks Dr Butler and Rachel for helping Maddie last night when she hurt her to... Read More
GAH has the most friendliest staff and all the Vets are amazing we highly recommend them to anyone looking for a new vet thanks Dr Butler and Rachel for helping Maddie last night when she hurt her toeRead Less
Mar Fornovile
7 Jan 2017
REPORT
Very poor experience. When pointed out to staff that untruthful statements were made they blame "new staff".
Sara Marry
4 Jan 2017
REPORT
Super friendly, flexible, knowledgeable staff. Great doctors that explained to us in layman's terms. And very welcoming - they even put our dogs name on the welcome board up front. Nice touch!
Candace Raymond
29 Nov 2016
REPORT
Attentive and Caring. Clean and Proffesional, they have given a lot of thought and attention to services that make sense to pet owners.
En Elle
26 Sep 2016
REPORT
Extremely professional, courteous front desk staff made me feel very welcome as I stepped in with my dog Molly for an Integrative Therapy Consult with Dr. Butler. We had arrived early, and the support... Read More
Extremely professional, courteous front desk staff made me feel very welcome as I stepped in with my dog Molly for an Integrative Therapy Consult with Dr. Butler. We had arrived early, and the support staff updated me regularly about when Molly would be seen. Prior to our meeting with Dr. Butler, RVT Rachel greeted us warmly, offered Molly treats after politely asking me if that was all right. Rachel also took a detailed history on Molly. Shortly after, Dr. Butler joined us in the room, again making us feel very welcome by providing Molly with a few more treats, before asking me for further details about Molly's recent history and conducting a physical assessment. After a long conversation, Dr. Butler suggested some herbs shown to benefit animals with similar conditions, and other steps we can take going forward. Outstanding customer service and professionalism. I only wish I'd known about this practice sooner. Also, the gift shop is very cute!Read Less
Tashauna Devonshire
12 Sep 2016
REPORT
I absolutely love this place. They took such good care of me and my furry companions over the years. My cat Chui was a client of theirs for 11 years. He got all his booster shots as a kitten from them... Read More
I absolutely love this place. They took such good care of me and my furry companions over the years. My cat Chui was a client of theirs for 11 years. He got all his booster shots as a kitten from them. And when I immigrated to England they made sure he had all the necessary documents and care. And they were there to gently and compassionately guide me through the process of when I had to say goodbye. Read Less
Anna Golinski
27 Aug 2016
REPORT
I'm so grateful for everyone at the Guelph Animal Hospital. My beautiful German Shepherd had a rough few first years of his life, dealing with a number of skin problems that caused so much discomfort,... Read More
I'm so grateful for everyone at the Guelph Animal Hospital. My beautiful German Shepherd had a rough few first years of his life, dealing with a number of skin problems that caused so much discomfort, itchiness and balding. I was at a loss about what to do; we had seen several vets, tried countless medicationsit seemed hopeless. But Dr. Butler and Rachel were the miracle workers he needed. He's so much happier now which makes the drive from Orangeville well worth it. The other day, someone commented on Cado being "so fluffy"; absolutely the best compliment I will ever hear about him! Thank you GAH! Read Less
George Vamos
22 Aug 2016
REPORT
The staff here are a cut above other places I've been. From the treats they offer to the bathing centre for the animals, this facility is great. I feel confident when I bring my animal here. On a slig... Read More
The staff here are a cut above other places I've been. From the treats they offer to the bathing centre for the animals, this facility is great. I feel confident when I bring my animal here. On a slightly different note, my dog used to feel apprehensive at the place we went before this. He doesn't seem to pickup any bad vibes when coming here. Read Less
Suzanne- Sue Penrith
17 Aug 2016
REPORT
I am so impressed by the handling of my dogs for their annual exam. I had the opportunity to see two different vets with my dogs and they both surprised me by performing the exam on the floor ensurin... Read More
I am so impressed by the handling of my dogs for their annual exam. I had the opportunity to see two different vets with my dogs and they both surprised me by performing the exam on the floor ensuring that my dogs weren't anxious or scared. I have been to many places and the Vet always did the exam on a high table which immediately caused anxiety---KEEP UP the amazing care! You amaze me! Read Less
Patrick Collins
19 Jul 2016
REPORT
The vets are so friendly and helpful. They have been helping out dog lose weight over a series of months and each monthly check in has been complimentary. They offer a very nice boutique with an ampl... Read More
The vets are so friendly and helpful. They have been helping out dog lose weight over a series of months and each monthly check in has been complimentary. They offer a very nice boutique with an ample selection of vet recommended foods and accessories. Be sure to watch out for the occasional sales on these items as it really saves money. Read Less
Kate Artuso
24 Mar 2016
REPORT
Everyone at Guelph Animal Hospital is just so wonderful and like other reviewers I also really appreciate the little details. Even things like their caller ID system. I was surprised when I made a rec... Read More
Everyone at Guelph Animal Hospital is just so wonderful and like other reviewers I also really appreciate the little details. Even things like their caller ID system. I was surprised when I made a recent phone call and started off with "I'm calling about my dog, he just.....", and without even having gotten to my name, my dogs' names, phone number or other info they knew immediately who I was and without a second wasted I was asked "okay Kate, how fast can you and Monty get here?". On the drive over it hit me how amazing that was! I have had wonderful experiences with all the vets and must say Dr. Ilana Smolkin has been especially amazing! Her chiropractic treatments have worked wonders for my dog Ruthie and I can tell she loves and cares about her, treating her just like the family member she is. It's been a pleasure getting to know her along the way :) Can't say enough about GAH - I'll always bring my pets here and recommend to anyone else as well. My dogs always seem happy to go too which speaks volumes in my option :) no fear!Read Less
Justin Sytsma
29 Feb 2016
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REPORT
Extremely caring and knowledgable! I love that they actually care about my dog, and get excited about caring for him. I love the little things as well, things like when you have an appointment schedul... Read More
Extremely caring and knowledgable! I love that they actually care about my dog, and get excited about caring for him. I love the little things as well, things like when you have an appointment scheduled, your pet's name is in the door that day. Those things really make you feel at home. Read Less
Cynthia Philip
15 Nov 2015
REPORT
Wonderful staff, very knowledgeable and ready to think outside the box. Very accommodating and treats the entire family, not just our pets <3 I live in Kitchener but driving to Guelph to see vets th... Read More
Wonderful staff, very knowledgeable and ready to think outside the box. Very accommodating and treats the entire family, not just our pets <3 I live in Kitchener but driving to Guelph to see vets that you trust and have a good rapport with is well worth the drive! Read Less
Deb J.
8 Dec 2010
REPORT
I was referred here by an another incompetent vet in Huntsville, Trish Wendell. If they see your checkbook - look out. Make you sign an agreement (with the devil) and the the costs go up and up, They ... Read More
I was referred here by an another incompetent vet in Huntsville, Trish Wendell. If they see your checkbook - look out. Make you sign an agreement (with the devil) and the the costs go up and up, They did over $5000 worth of surgery - then told us it was cancer. My beautiful dog was tortured, they put down. It's all about the money. I asked why they didn't test for cancer before they did all this surgery. I was told "Who do you think we are, Princess Margaret Hospital?" Yes, I thought they were the best, that's why I took my dog there! Read Less
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