We absolutely love Kortright Animal Hospital! We recently had BOAS surgery done on our 4 year old Frenchie, Mirabelle, and we could not have been more pleased with our experience and the outcome. Not only did the surgery go very well and our girl is finally starting to feel better, the way the staff treated us and our dog from our first consultation to our follow-up visit was more than worth the 90 minute drive each way to their clinic. The staff at Kortright are an incredibly friendly and compassionate group of people, but they are also very considerate and empathetic, and add little thoughtful touches throughout each visit to make their clients feel welcome and cared for. Surgery is a scary event no matter how routine, but Kortright made us feel as comfortable as was possible during the entire process. We were absolutely blown away by their accommodating attitude and their focus on customer service. They reassured us at every stage - pre, during and post surgery - answered all of our questions and invited us to ask more. They are very professional and knowledgeable, but are also considerate and respectful of how we choose to personally care for our dogs. Mirabelle doesn’t automatically like every vet she visits, but she absolutely loves everyone at Kortright - especially Dr. Kraft who performed her operation. We could tell that the staff treated Mirabelle as though she were their own, and it was clear that she was very well cared for while she was there. My husband and I are so grateful that a friend recommended we try Kortright Animal Hospital. Based on their excellent customer service and our wonderful experience with them, we will happily continue to take our animals there. If you are looking for a positive veterinary experience, I honestly cannot recommend them enough. Read Less

We took our very ill Edith, our nevertheless feisty guinea pig, in to meet the Kortright Animal Hospital crew for a fresh opinion just a few weeks ago. The staff were all incredibly friendly and welcoming and seemed genuinely interested in our little one. Dr. Jones even brushed aside the fact that her medical jacket was liberally covered in Edith .... "anointing" ... after she had spent time with her during her examination! Sorry again, Dr. Jones!! We took Dr. Jones' advice to seek medical assistance of Edith's condition at the UofG animal cancer centre where, unfortunately, her terminal condition was confirmed. In the future, I wouldn't hesitate to make Kortright Animal Hospital my first and only choice for vet care. I wish I had known about this group of vets far earlier. Read Less

I owe a big thanks to Dr. Hunter and all the other wonderful ladies who helped me at the clinic today. Long story short, my kitties munched on an unlabeled tropical plant. The plant turned out to be a peace lily, with no blooms. Not good for cats, but not on the same level of toxicity as genuine lily's. The potential for my pets being poisoned was taken very seriously, they began treatment soon after I walked in. And before the plant was identified one of my cats had already been induced to vomit. Though the vet cleverly chose a reversable method. Despite having begun to treat one of my cats, Dr. Hunter did not charge me any additional fee's upon the base emergency vet fee. Which I thought was incredibly kind. Throughout my whole experience everybody was extremely kind, accommodating and respectful. I feel very grateful that I have such a convenient and reliable clinic accessible to me. And I'm happy to report that my two little trouble makers are both contently lounging on their favourite chairs. My next plant will be plastic. Thanks again Kortright Animal Hospital! Read Less

I walked into the kortright animal hospital because my dog needed help ASAP. The staff and vets were very accomdating and took the time to ask all about my dogs history and tendencies. I switched vets to kortright because of this level of service. Read Less

Kudos to Dr. Kraft and Carley, who made Emma's last visit less stressful for her. Lately she has become less-than-enamoured with being examined. I have been working to change this with training, and the staff were very amenable to making changes to their normal routine so as not to set this back. So I opened her mouth instead of Dr. Kraft, and she had her blood sample taken in the exam room with me there, instead of in the back room. I really appreciated this, as my dog's mental well-being is as important to me. Read Less

Although I live in Waterloo I drive to Guelph so my animals can have the benefit of all the staff at Kortright Animal Hospital. Dr Kraft is as great to the animals as he is to their owners. The warmth and concern he has comes thru in every interaction and you know that your pet is in the best hands possible. He is also supported by a wonderful group of vet techs one of which is Michelle Fagel. To say that she loves hers job is an understatement. She will go over and above for any client. She has incredible knowledge and skills in how to care for your pet but it is her caring and compassion that stands out. She understands that as pet owners the love we have for our pets is limitless but we all have our own financial limitations. I am disabled and live on a limited income but my pets are everything to me, Michelle always understands this and never makes me feel like Im not doing enough she guides me to provide the absolute best medical care I can within the limitations I have. I've highlighted Dr. Kraft & Michelle as I've dealt with them the most but all the staff at Kortright is amazing. They care and love all animals but they also care about the people as well which is a hard quality to find. I couldn't recommend this Clinic more and as a testament of how I truly feel I take my new puppy there and have also moved my cat's medical care from a clinic here in waterloo to Kortright. They are worth the drive to Guelph!!! Read Less

The staff and service at Kortright Animal Hospital has been great. We recently lost our buddy Sniper and everyone was extremely supportive during his illness as well as when we had to make the decision to say goodbye. I would recommend your services in a heartbeat! Thank you KAH! Read Less

My experience with this animal hospital has never been anything less than excellent. The staff are great. They care and are very doting towards my ferret, Casey. Dr. Kraft carefully examines Casey and gives me reports. He always explains every procedure and recommendations for care/next steps. He also talks me through Casey's health status as he examines him. Read Less

For what was a very sad day for me, the team at Kortright Animal Hospital made me feel so much better with their kind words and caring hearts. I took my little hamster Daisy in not knowing what to expect, and they treated her so kindly and I could tell they cared about her wellbeing just as much as I did despite her small size. I definitely recommend taking any pet to see them, as their love for all animals and passion for their work is clear. Thank you again! Read Less

Went there for years, then had them try to charge me for printing papers off the internet (um, this should be free).   They were always trying to charge for unnecessary procedures. I felt bad because they always tried to take advantage of my poor mother. We started going to HWY 24 vet. They are a million times better, they do not try to give your pet unnecessary procedures and they really seem to care about your animals. Read Less