31 Reviews

Stonegate Animal Hospital

Guelph, Ontario
General Info
At Stonegate Animal Hospital, we provide a variety of veterinary services for dogs and cats in Guelph and the surrounding area. Our clinic is located across from Stone Road Mall with ample parking. We offer extended hours for your convenience, we are open early to facilitate your work schedule when you need to drop off your pet. We have excellent promotional offers so check in with us regularly. We are also a satellite adoption centre for the Guelph Humane Society. Call us to set up an appointment for you furry friends.
Reviews
Tricia
3 Apr 2023
REPORT
My indoor cat came home with a large feline transmitted bacterial infection. Whatever filthy tools were used - Rufus ear started to swell shortly after. He is a retired show cat and very intelligent. ... Read More
My indoor cat came home with a large feline transmitted bacterial infection. Whatever filthy tools were used - Rufus ear started to swell shortly after. He is a retired show cat and very intelligent. He is so smart and easy to care for - you somebow made that hard…. You need an autoclave of a fucking clue Read Less
Judith Andrea Bailie
8 Sep 2022
REPORT
I am very disappointed. My dog had bloodwork two days ago. I was told I would get the results the next day. I call a couple of times to find out but no results yet. Now it is the next day and no p... Read More
I am very disappointed. My dog had bloodwork two days ago. I was told I would get the results the next day. I call a couple of times to find out but no results yet. Now it is the next day and no phone call! I am pissed! I just spend 500+ dollars and what do I get? Bad, bad service! I am very worried about my dog. Don't they understand this? Even if the results aren't back yet, the least they could do would be to call! But no, I guess I'm not worth it. Might be time to consider a new vet! Read Less
Chelsea Berrymatthys
4 Jul 2018
REPORT
I love you Dr. Sperry ❤️
Sheryl
29 May 2018
REPORT
Absolutely the best Vet clinic ever. Very knowledgeable and never take advantage financially. Very fair. HONEST. Dr P. And Dr Jennifer Sperry are top notch vets in knowledge and character Excellent ad... Read More
Absolutely the best Vet clinic ever. Very knowledgeable and never take advantage financially. Very fair. HONEST. Dr P. And Dr Jennifer Sperry are top notch vets in knowledge and character Excellent advice and extra care. Helena the vet tech is very intelligent, capable and kind. Very grateful to find them. Read Less
michelle squires
19 May 2018
REPORT
Had a little emergency with our cat tonight.. and I called this vet 40 minutes before they closed on Saturday ON THE LONG WEEKEND. I wasn't expecting to be seen today. But the vet asked me some quest... Read More
Had a little emergency with our cat tonight.. and I called this vet 40 minutes before they closed on Saturday ON THE LONG WEEKEND. I wasn't expecting to be seen today. But the vet asked me some questions and told me to get my cat to him right away. He stayed open late to see our little cat. Didn't charge us extra and actually gave us a discount. He took his time cleaning and caring for the wound. I have found a new veterinarian. For my cats. I will definitely be going back. He's the type of vet you want to give your money to Read Less
Gelayel Samii
21 Apr 2018
REPORT
The lady at the desk, I think her name was Emma, is so lovely. She is kind, friendly and so empathetic. That being said, our vet, Dr. Panesar, was also very helpful and went above and beyond for us. H... Read More
The lady at the desk, I think her name was Emma, is so lovely. She is kind, friendly and so empathetic. That being said, our vet, Dr. Panesar, was also very helpful and went above and beyond for us. He even made sure we were okay with the costs and answered all our questions. I definitely recommend this veterinary clinic!! Read Less
Nancy Johnston
4 Feb 2018
REPORT
One of the cleanest vet clinics I've been to. Nice to sit down and not get up covered in dog hair. Also Dr. P gave my puppies a thorough exam, he wasn't just going through the motions like my usual ve... Read More
One of the cleanest vet clinics I've been to. Nice to sit down and not get up covered in dog hair. Also Dr. P gave my puppies a thorough exam, he wasn't just going through the motions like my usual vet does. I just took my dog in to my own vet for his annual exam and she barely did anything to him besides give him his vaccine and I thought back to the thorough exam my puppies were given at this hospital and thought what am I doing here..... Read Less
jeff singh
3 Feb 2018
REPORT
I would highly recommend this hospital to all pet owners of area. Thank you
Tammy Reynen
28 Jan 2018
REPORT
We recently had to put our beloved big boy Tazzy to a peaceful rest, one of hardest decisions our family had to make. Dr. Panesar and Emma were very compassionate and professional. Leading up to Taz... Read More
We recently had to put our beloved big boy Tazzy to a peaceful rest, one of hardest decisions our family had to make. Dr. Panesar and Emma were very compassionate and professional. Leading up to Tazzys passing, Dr Panesar and staff always made time to recheck him and assured us to reach out to them any time of the day. Thank you Dr Panesar for your honesty and time, you always put the animals first without overcharging the owners which is huge when your pet is unhealthy. Would highly recommend this Vet office to anyone that puts the care of their pet first without the worry of what it's going to cost them. Read Less
Bippan Raii
17 Jan 2018
REPORT
Great services at Stonegate Animal Hospital. I took Link for neuter and they performed very nicely and we are very happy. My dog was crypt, they took extra precaution and surgery went well. "Doctors... Read More
Great services at Stonegate Animal Hospital. I took Link for neuter and they performed very nicely and we are very happy. My dog was crypt, they took extra precaution and surgery went well. "Doctors are not a GOD they can try their best". There staff is very knowledgeable and kept me informed during surgery. Also pricing is very very affordable. I would highly recommend this hospital. Thank you Stonegate. Read Less
Mostafa Nategh
28 Nov 2017
REPORT
Our cat, Kiki, a 4-year old male, died here when Dr. Panesar and his staff were operating on him. We took Kiki there with what they diagnosed as urinary track blockage due to crystal formation. After ... Read More
Our cat, Kiki, a 4-year old male, died here when Dr. Panesar and his staff were operating on him. We took Kiki there with what they diagnosed as urinary track blockage due to crystal formation. After doing an X-ray, Dr. Panesar gave us a price for the operation and a recovery time-frame and plan. The nurse assured us that this is a routine procedure and said her male cat has had this same condition a few times and was cured every time. *********************************** AT THIS STAGE THEY DID NOT SUGGEST THAT WE TAKE OUR CAT ELSEWHERE OR SEEK ANOTHER PROFESSIONAL'S OPINION AND ONLY TOOK OUR PERMISSION AND INITIAL PAYMENT. *********************************** We paid and left, with the hope of seeing Kiki soon in better health! Half an hour later Dr. Panesar called us in a state of panic and said Kiki has reacted badly to anaesthetic and his heart has stopped, but they recovered him. AT THIS POINT HE SUGGESTED THAT WE SHOULD BETTER TAKE KIKI TO THE OVC ANIMAL HOSPITAL! As he was talking to us on phone, we heard the alarm going off again. He rushed to Kiki, but within less than a minute came back to phone and told us that our Kiki was gone. When we immediately went back to the clinic to say goodbye to Kiki and learn about what happened, Dr. Panesar showed us two large tubes (syringes) full of urine that he had taken from Kiki's bladder before starting the operation. We have 3 main reasons to believe Dr. Panesar was incompetent in performing the proper medical procedure and/or was dishonest about his capability: 1- It is likely that Kiki experienced a potassium shock as a result of removal of urine (through a needle) from his bladder. Dr. Panesar did not tell us of any measure he could have taken to asses this or to prevent the shock. 2- If Kiki indeed reacted to the anaesthetic, the possibility of this reaction should have been considered prior to the operation, which apparently was not the case. 3- Suggesting that we take Kiki to the OVC animal hospital in the middle of a failed procedure (to put it mildly) and with that terrified tone, was beyond irresponsible and unprofessional. The scar Dr. Panesar left on our hearts will remain forever and we wish nobody experiences what we went through. We suggest you take your pets to better clinics for any serious procedure. For vaccinations and regular checks, this clinic is alright. Read Less
James Cameron
11 Aug 2017
REPORT
Love this place!!! We bring our dog Nugget and our Maine kitty Shi'TaeTae here. Awesome staff and Doctors. You'll love this place too. :)
steph derouchie
23 Jun 2017
REPORT
The reception staff was extremely pleasant, and the veterinarian was also extremely kind, compassionate and knowledgeable. The prices are very fair, and they are very good with accommodating visits on... Read More
The reception staff was extremely pleasant, and the veterinarian was also extremely kind, compassionate and knowledgeable. The prices are very fair, and they are very good with accommodating visits on little notice. We will continue to bring our dog here for all of our needs. Read Less
Nidhi Sharma
24 Apr 2017
REPORT
Stonegate Animal is great place for you pets. Knowledgeable staff and Doctors main thing is prices are very affordable. I would highly recommend this place whoever is looking for pet care. Thank yo... Read More
Stonegate Animal is great place for you pets. Knowledgeable staff and Doctors main thing is prices are very affordable. I would highly recommend this place whoever is looking for pet care. Thank you Stonegate keep it up. @@@@@ Read Less
Madison McGrogan
8 Mar 2017
REPORT
I have nothing but good things to say about this business. Unfortunately my cat became sick while I was out of the country. From the time my cat arrived, I felt confident that Dr. Panesar and everyone... Read More
I have nothing but good things to say about this business. Unfortunately my cat became sick while I was out of the country. From the time my cat arrived, I felt confident that Dr. Panesar and everyone at Stonegate were doing everything they could for my best friend. Despite everyone's best efforts my cat passed away. When I returned home and met Dr. Panesar, I could immediately see the hurt and disappointment in his eyes that he couldn't save my cat. Following this, I received a sympathy card in the mail, personally signed by everyone at Stonegate with their condolences. I truly felt that these people cared about my pet as much as I did and could empathize with my loss. Aside from this, I was given good recommendations when it came to the cost of procedures and the necessity of them. I appreciate this as vet bills can become very costly very quickly. I would highly recommend Stonegate for anything your pets may need, pets are family and should be treated like it. Thank you Stonegate!! Read Less
Sarah Khalil
22 Feb 2017
REPORT
Great hospital I would highly recommend this hospital to every one Thanks
Deborah Mac Donald- Inouye
8 Feb 2017
REPORT
Got home from work, saw my older kitty peeing blood and called this vet as it was open until 8pm and it was 730pm. The receptionist was sweet and called the vet back. Took good care of her, did the ... Read More
Got home from work, saw my older kitty peeing blood and called this vet as it was open until 8pm and it was 730pm. The receptionist was sweet and called the vet back. Took good care of her, did the xray and urine test. Gave her meds and now conformable. Good caring vet and good prices too. Thanks Read Less
Anitino Azeyevo
31 Jan 2017
REPORT
Great clinic for pets. Thanks
Natalie Macfarlane
25 Jan 2017
REPORT
I have visited at least 8 different vets in Guelph over the years and I have never been to one as amazing as Stonegate! The staff is lovely and Dr. P is always amazing when I bring my Sphynx cats in f... Read More
I have visited at least 8 different vets in Guelph over the years and I have never been to one as amazing as Stonegate! The staff is lovely and Dr. P is always amazing when I bring my Sphynx cats in for a visit. I recommend this animal hospital to all of my family/friends and customers that come into the pet store I work at. Prices are beyond reasonable and the best in Guelph! Read Less
Narinder Bhullar
12 Jan 2017
REPORT
Great place for pets. Staff is very co operative and knowledgeable. @@@@@ I would highly recommend this place to Pet owners of are. @@@@@Thank you Stonegate Animal Hospital.
PetCulture Guelph
5 Jan 2017
REPORT
Best vet in town. 100% happy with the service and prices and we send all of our customers there.
Amanda Nevett
11 Nov 2016
REPORT
I had to rush my cat in. My aunt recommended this vet. All the staff were very good with me and the cat. She was not in good shape. After back and forth all weekend. Monday she was hospitalized till T... Read More
I had to rush my cat in. My aunt recommended this vet. All the staff were very good with me and the cat. She was not in good shape. After back and forth all weekend. Monday she was hospitalized till Thursday. She is now feeling herself and back to normal. The staff didn't mind me bringing her bed and blanket to make her feel comfortable. Even with all the calls I made checking up. I know I called a lot, not once did they make me feel uncomfortable. I would recommend this animal clinic to all who are looking or wanting to switch Thank you to all the staff Read Less
Marcia Clemance
29 Oct 2016
REPORT
Dr P has been a blessing for our two cats. My husband and I travel from London so our cats get the best care. The front end staff are always so helpful. Best prices we have seen. Open 7 days a week an... Read More
Dr P has been a blessing for our two cats. My husband and I travel from London so our cats get the best care. The front end staff are always so helpful. Best prices we have seen. Open 7 days a week and always get a same day appointment. Highly recommend Stonegate Animal Hospital!! Read Less
Kaitlyn Gouthro
28 Sep 2016
REPORT
I am so happy to have my puppy be looked after by the best team around. Both Vets are amazing with my fur baby and have always been available during hours and after hours... They have always taken ver... Read More
I am so happy to have my puppy be looked after by the best team around. Both Vets are amazing with my fur baby and have always been available during hours and after hours... They have always taken very amazing care of Rosie. Today she was spayed and microchiped and I couldn't be happier with the care my puppy received today, and the update calls . Amazing people always recommend everyone going there! Thank you! Read Less
Snooze Q
28 Aug 2016
REPORT
Checked Stonegate a year ago but no reason to go but was impressed by the facility and staff and the environment - very clean, friendly staff. This week had to take our dog to a vet due to a new symp... Read More
Checked Stonegate a year ago but no reason to go but was impressed by the facility and staff and the environment - very clean, friendly staff. This week had to take our dog to a vet due to a new symptom and decided it was time to try Stonegate out was so very impressed. From the phone call where they enquired to the nature of the ailment and was booked in for an appointment. Upon arrival the vet checked everything and made a diagnosis and gave very detailed info and instruction and took the time to explain things. The next day the clinic called to enquire how our pet was doing and if we needed to call for anything to do so. Had a lot of pets and never once has a clinic called to 'check in' post appointment! So impressed and the treatment given had our dog's symptoms subside dramatically within 8 hours. The fee was more than reasonable. I would recco Stonegate to friends and family based on my experience and definitely will return to Stonegate Animal Hospital. Read Less
Kerri-lea Clavette
31 Jan 2016
REPORT
I had my puppy spayed on Friday which I am sure was scary for her but traumatic for myself, my heart broke when I dropped her off considering we have not been apart for the last 8 months. The staff sa... Read More
I had my puppy spayed on Friday which I am sure was scary for her but traumatic for myself, my heart broke when I dropped her off considering we have not been apart for the last 8 months. The staff saw this and was most certainly amazing and called me the second she was out of surgery which helped me also had no issue answering the calls I made after to check up on her ( probably annoyed them ). They were so good with her that day. The next day I thought my puppy looked sick so I called the hospital and they told me to bring her in so I did, keep in mind they close at 5:00 and this was about 4:40. They took her in did not rush her gave her a iv to rehydrate her and a can of food to help her stomach. The Vet is great and keeps stressing mommas nerves calm. The girls that work there are so understanding too. Thank you guy for a great welcoming and calming experience. I would recommend this hospital to anyone. Once again thank you kindly... Love from us to you all Kerri-lea and Frankie....Read Less
Lisa MacDonald
8 Jan 2016
REPORT
I recently walked in to this office without being a previous client or having an appointment. My dog was in distress and her regular vet was supposed to call be back but didnt!. This office was warm... Read More
I recently walked in to this office without being a previous client or having an appointment. My dog was in distress and her regular vet was supposed to call be back but didnt!. This office was warm and welcoming and did not hesitate to help me at all. They took my dog immediately. Unfortunately she was in cardiac failure and we had to put her down. But the staff and doctors here were amazing during one of the worse times ever. Read Less
MA Lacasse Crease
10 Aug 2015
REPORT
I called the office closed to closing time on a Sunday after the doctor had just left. The assistant called him with the problem and he thankfully turned around to help me out as it was suspected that... Read More
I called the office closed to closing time on a Sunday after the doctor had just left. The assistant called him with the problem and he thankfully turned around to help me out as it was suspected that my cat Loki was suffering from dehydration. I appreciated that nothing was pushed on me - he explained what he thought was necessary as well as further services that could be offered, i.e., overnight. He was very personable and professional, and even called me an hour later to tell me that he had forgot to make note of a $30 discount on my bill, which he was going to put through right away. Thanks also to the receptionist for staying past her usual closing time. Great service and hours! I will be back. Read Less
Craig Denson
14 Jul 2015
REPORT
Friendly professional care for our two dogs at prices far less than our last Vet (don't tell them that.....) I would highly recommend taking your pet to Stonegate, you will not be making a mistake.
Jason Parker
10 Feb 2015
REPORT
Well we used to use our long term vets in london and hillsburg, Since stone gate animal hospital moved in right down the street its been awesome, much closer to home, Doctor jodi and staff are nothing... Read More
Well we used to use our long term vets in london and hillsburg, Since stone gate animal hospital moved in right down the street its been awesome, much closer to home, Doctor jodi and staff are nothing short of just amazing with the care provided for our 3 german sheppards! The attention to care, always taking the time to answer all your questions and make sure you have the best info and care of your situation with your pets! As pet owner we all cringe about the pricing vets charge for even the smallest problems, stone gate is very fairly priced! Also a great place to adopt, i love the fact that they are very involved in our community and try to find homeless animals they're forever homes! If you want the best vet in guelph,........... Visit Dr Jodi and her staff! Read Less
Olga Kiseliova
7 Oct 2014
REPORT
Great and highly professional service for a reasonable price! Dr. Panesar's team has saved our cat's life! We are so glad to have our boy back to normal. The whole team acted very professional, and we... Read More
Great and highly professional service for a reasonable price! Dr. Panesar's team has saved our cat's life! We are so glad to have our boy back to normal. The whole team acted very professional, and we highly appreciate personal attitude. Thank you from the bottom of our hearts! Read Less
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Book an Appointment
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Please call
(519) 265-7224
292 Stone Road West
Guelph Ontario N1G 3C4
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
10:00AM-17:00PM
Sunday
Sun
10:00AM-14:00PM
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Stonegate Animal Hospital

Guelph, Ontario
(31)
292 Stone Road West
Guelph Ontario N1G 3C4
At Stonegate Animal Hospital, we provide a variety of veterinary services for dogs and cats in Guelph and the surrounding area. Our clinic is located across from Stone Road Mall with ample parking. We offer extended hours for your convenience, we are open early to facilitate your work schedule when you need to drop off your pet. We have excellent promotional offers so check in with us regularly. We are also a satellite adoption centre for the Guelph Humane Society. Call us to set up an appointment for you furry friends.
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
10:00AM-17:00PM
Sunday
10:00AM-14:00PM
Tricia
3 Apr 2023
REPORT
My indoor cat came home with a large feline transmitted bacterial infection. Whatever filthy tools were used - Rufus ear started to swell shortly after. He is a retired show cat and very intelligent. ... Read More
My indoor cat came home with a large feline transmitted bacterial infection. Whatever filthy tools were used - Rufus ear started to swell shortly after. He is a retired show cat and very intelligent. He is so smart and easy to care for - you somebow made that hard…. You need an autoclave of a fucking clue Read Less
Judith Andrea Bailie
8 Sep 2022
REPORT
I am very disappointed. My dog had bloodwork two days ago. I was told I would get the results the next day. I call a couple of times to find out but no results yet. Now it is the next day and no p... Read More
I am very disappointed. My dog had bloodwork two days ago. I was told I would get the results the next day. I call a couple of times to find out but no results yet. Now it is the next day and no phone call! I am pissed! I just spend 500+ dollars and what do I get? Bad, bad service! I am very worried about my dog. Don't they understand this? Even if the results aren't back yet, the least they could do would be to call! But no, I guess I'm not worth it. Might be time to consider a new vet! Read Less
Chelsea Berrymatthys
4 Jul 2018
REPORT
I love you Dr. Sperry ❤️
Sheryl
29 May 2018
REPORT
Absolutely the best Vet clinic ever. Very knowledgeable and never take advantage financially. Very fair. HONEST. Dr P. And Dr Jennifer Sperry are top notch vets in knowledge and character Excellent ad... Read More
Absolutely the best Vet clinic ever. Very knowledgeable and never take advantage financially. Very fair. HONEST. Dr P. And Dr Jennifer Sperry are top notch vets in knowledge and character Excellent advice and extra care. Helena the vet tech is very intelligent, capable and kind. Very grateful to find them. Read Less
michelle squires
19 May 2018
REPORT
Had a little emergency with our cat tonight.. and I called this vet 40 minutes before they closed on Saturday ON THE LONG WEEKEND. I wasn't expecting to be seen today. But the vet asked me some quest... Read More
Had a little emergency with our cat tonight.. and I called this vet 40 minutes before they closed on Saturday ON THE LONG WEEKEND. I wasn't expecting to be seen today. But the vet asked me some questions and told me to get my cat to him right away. He stayed open late to see our little cat. Didn't charge us extra and actually gave us a discount. He took his time cleaning and caring for the wound. I have found a new veterinarian. For my cats. I will definitely be going back. He's the type of vet you want to give your money to Read Less
Gelayel Samii
21 Apr 2018
REPORT
The lady at the desk, I think her name was Emma, is so lovely. She is kind, friendly and so empathetic. That being said, our vet, Dr. Panesar, was also very helpful and went above and beyond for us. H... Read More
The lady at the desk, I think her name was Emma, is so lovely. She is kind, friendly and so empathetic. That being said, our vet, Dr. Panesar, was also very helpful and went above and beyond for us. He even made sure we were okay with the costs and answered all our questions. I definitely recommend this veterinary clinic!! Read Less
Nancy Johnston
4 Feb 2018
REPORT
One of the cleanest vet clinics I've been to. Nice to sit down and not get up covered in dog hair. Also Dr. P gave my puppies a thorough exam, he wasn't just going through the motions like my usual ve... Read More
One of the cleanest vet clinics I've been to. Nice to sit down and not get up covered in dog hair. Also Dr. P gave my puppies a thorough exam, he wasn't just going through the motions like my usual vet does. I just took my dog in to my own vet for his annual exam and she barely did anything to him besides give him his vaccine and I thought back to the thorough exam my puppies were given at this hospital and thought what am I doing here..... Read Less
jeff singh
3 Feb 2018
REPORT
I would highly recommend this hospital to all pet owners of area. Thank you
Tammy Reynen
28 Jan 2018
REPORT
We recently had to put our beloved big boy Tazzy to a peaceful rest, one of hardest decisions our family had to make. Dr. Panesar and Emma were very compassionate and professional. Leading up to Taz... Read More
We recently had to put our beloved big boy Tazzy to a peaceful rest, one of hardest decisions our family had to make. Dr. Panesar and Emma were very compassionate and professional. Leading up to Tazzys passing, Dr Panesar and staff always made time to recheck him and assured us to reach out to them any time of the day. Thank you Dr Panesar for your honesty and time, you always put the animals first without overcharging the owners which is huge when your pet is unhealthy. Would highly recommend this Vet office to anyone that puts the care of their pet first without the worry of what it's going to cost them. Read Less
Bippan Raii
17 Jan 2018
REPORT
Great services at Stonegate Animal Hospital. I took Link for neuter and they performed very nicely and we are very happy. My dog was crypt, they took extra precaution and surgery went well. "Doctors... Read More
Great services at Stonegate Animal Hospital. I took Link for neuter and they performed very nicely and we are very happy. My dog was crypt, they took extra precaution and surgery went well. "Doctors are not a GOD they can try their best". There staff is very knowledgeable and kept me informed during surgery. Also pricing is very very affordable. I would highly recommend this hospital. Thank you Stonegate. Read Less
Mostafa Nategh
28 Nov 2017
REPORT
Our cat, Kiki, a 4-year old male, died here when Dr. Panesar and his staff were operating on him. We took Kiki there with what they diagnosed as urinary track blockage due to crystal formation. After ... Read More
Our cat, Kiki, a 4-year old male, died here when Dr. Panesar and his staff were operating on him. We took Kiki there with what they diagnosed as urinary track blockage due to crystal formation. After doing an X-ray, Dr. Panesar gave us a price for the operation and a recovery time-frame and plan. The nurse assured us that this is a routine procedure and said her male cat has had this same condition a few times and was cured every time. *********************************** AT THIS STAGE THEY DID NOT SUGGEST THAT WE TAKE OUR CAT ELSEWHERE OR SEEK ANOTHER PROFESSIONAL'S OPINION AND ONLY TOOK OUR PERMISSION AND INITIAL PAYMENT. *********************************** We paid and left, with the hope of seeing Kiki soon in better health! Half an hour later Dr. Panesar called us in a state of panic and said Kiki has reacted badly to anaesthetic and his heart has stopped, but they recovered him. AT THIS POINT HE SUGGESTED THAT WE SHOULD BETTER TAKE KIKI TO THE OVC ANIMAL HOSPITAL! As he was talking to us on phone, we heard the alarm going off again. He rushed to Kiki, but within less than a minute came back to phone and told us that our Kiki was gone. When we immediately went back to the clinic to say goodbye to Kiki and learn about what happened, Dr. Panesar showed us two large tubes (syringes) full of urine that he had taken from Kiki's bladder before starting the operation. We have 3 main reasons to believe Dr. Panesar was incompetent in performing the proper medical procedure and/or was dishonest about his capability: 1- It is likely that Kiki experienced a potassium shock as a result of removal of urine (through a needle) from his bladder. Dr. Panesar did not tell us of any measure he could have taken to asses this or to prevent the shock. 2- If Kiki indeed reacted to the anaesthetic, the possibility of this reaction should have been considered prior to the operation, which apparently was not the case. 3- Suggesting that we take Kiki to the OVC animal hospital in the middle of a failed procedure (to put it mildly) and with that terrified tone, was beyond irresponsible and unprofessional. The scar Dr. Panesar left on our hearts will remain forever and we wish nobody experiences what we went through. We suggest you take your pets to better clinics for any serious procedure. For vaccinations and regular checks, this clinic is alright. Read Less
James Cameron
11 Aug 2017
REPORT
Love this place!!! We bring our dog Nugget and our Maine kitty Shi'TaeTae here. Awesome staff and Doctors. You'll love this place too. :)
steph derouchie
23 Jun 2017
REPORT
The reception staff was extremely pleasant, and the veterinarian was also extremely kind, compassionate and knowledgeable. The prices are very fair, and they are very good with accommodating visits on... Read More
The reception staff was extremely pleasant, and the veterinarian was also extremely kind, compassionate and knowledgeable. The prices are very fair, and they are very good with accommodating visits on little notice. We will continue to bring our dog here for all of our needs. Read Less
Nidhi Sharma
24 Apr 2017
REPORT
Stonegate Animal is great place for you pets. Knowledgeable staff and Doctors main thing is prices are very affordable. I would highly recommend this place whoever is looking for pet care. Thank yo... Read More
Stonegate Animal is great place for you pets. Knowledgeable staff and Doctors main thing is prices are very affordable. I would highly recommend this place whoever is looking for pet care. Thank you Stonegate keep it up. @@@@@ Read Less
Madison McGrogan
8 Mar 2017
REPORT
I have nothing but good things to say about this business. Unfortunately my cat became sick while I was out of the country. From the time my cat arrived, I felt confident that Dr. Panesar and everyone... Read More
I have nothing but good things to say about this business. Unfortunately my cat became sick while I was out of the country. From the time my cat arrived, I felt confident that Dr. Panesar and everyone at Stonegate were doing everything they could for my best friend. Despite everyone's best efforts my cat passed away. When I returned home and met Dr. Panesar, I could immediately see the hurt and disappointment in his eyes that he couldn't save my cat. Following this, I received a sympathy card in the mail, personally signed by everyone at Stonegate with their condolences. I truly felt that these people cared about my pet as much as I did and could empathize with my loss. Aside from this, I was given good recommendations when it came to the cost of procedures and the necessity of them. I appreciate this as vet bills can become very costly very quickly. I would highly recommend Stonegate for anything your pets may need, pets are family and should be treated like it. Thank you Stonegate!! Read Less
Sarah Khalil
22 Feb 2017
REPORT
Great hospital I would highly recommend this hospital to every one Thanks
Deborah Mac Donald- Inouye
8 Feb 2017
REPORT
Got home from work, saw my older kitty peeing blood and called this vet as it was open until 8pm and it was 730pm. The receptionist was sweet and called the vet back. Took good care of her, did the ... Read More
Got home from work, saw my older kitty peeing blood and called this vet as it was open until 8pm and it was 730pm. The receptionist was sweet and called the vet back. Took good care of her, did the xray and urine test. Gave her meds and now conformable. Good caring vet and good prices too. Thanks Read Less
Anitino Azeyevo
31 Jan 2017
REPORT
Great clinic for pets. Thanks
Natalie Macfarlane
25 Jan 2017
REPORT
I have visited at least 8 different vets in Guelph over the years and I have never been to one as amazing as Stonegate! The staff is lovely and Dr. P is always amazing when I bring my Sphynx cats in f... Read More
I have visited at least 8 different vets in Guelph over the years and I have never been to one as amazing as Stonegate! The staff is lovely and Dr. P is always amazing when I bring my Sphynx cats in for a visit. I recommend this animal hospital to all of my family/friends and customers that come into the pet store I work at. Prices are beyond reasonable and the best in Guelph! Read Less
Narinder Bhullar
12 Jan 2017
REPORT
Great place for pets. Staff is very co operative and knowledgeable. @@@@@ I would highly recommend this place to Pet owners of are. @@@@@Thank you Stonegate Animal Hospital.
PetCulture Guelph
5 Jan 2017
REPORT
Best vet in town. 100% happy with the service and prices and we send all of our customers there.
Amanda Nevett
11 Nov 2016
REPORT
I had to rush my cat in. My aunt recommended this vet. All the staff were very good with me and the cat. She was not in good shape. After back and forth all weekend. Monday she was hospitalized till T... Read More
I had to rush my cat in. My aunt recommended this vet. All the staff were very good with me and the cat. She was not in good shape. After back and forth all weekend. Monday she was hospitalized till Thursday. She is now feeling herself and back to normal. The staff didn't mind me bringing her bed and blanket to make her feel comfortable. Even with all the calls I made checking up. I know I called a lot, not once did they make me feel uncomfortable. I would recommend this animal clinic to all who are looking or wanting to switch Thank you to all the staff Read Less
Marcia Clemance
29 Oct 2016
REPORT
Dr P has been a blessing for our two cats. My husband and I travel from London so our cats get the best care. The front end staff are always so helpful. Best prices we have seen. Open 7 days a week an... Read More
Dr P has been a blessing for our two cats. My husband and I travel from London so our cats get the best care. The front end staff are always so helpful. Best prices we have seen. Open 7 days a week and always get a same day appointment. Highly recommend Stonegate Animal Hospital!! Read Less
Kaitlyn Gouthro
28 Sep 2016
REPORT
I am so happy to have my puppy be looked after by the best team around. Both Vets are amazing with my fur baby and have always been available during hours and after hours... They have always taken ver... Read More
I am so happy to have my puppy be looked after by the best team around. Both Vets are amazing with my fur baby and have always been available during hours and after hours... They have always taken very amazing care of Rosie. Today she was spayed and microchiped and I couldn't be happier with the care my puppy received today, and the update calls . Amazing people always recommend everyone going there! Thank you! Read Less
Snooze Q
28 Aug 2016
REPORT
Checked Stonegate a year ago but no reason to go but was impressed by the facility and staff and the environment - very clean, friendly staff. This week had to take our dog to a vet due to a new symp... Read More
Checked Stonegate a year ago but no reason to go but was impressed by the facility and staff and the environment - very clean, friendly staff. This week had to take our dog to a vet due to a new symptom and decided it was time to try Stonegate out was so very impressed. From the phone call where they enquired to the nature of the ailment and was booked in for an appointment. Upon arrival the vet checked everything and made a diagnosis and gave very detailed info and instruction and took the time to explain things. The next day the clinic called to enquire how our pet was doing and if we needed to call for anything to do so. Had a lot of pets and never once has a clinic called to 'check in' post appointment! So impressed and the treatment given had our dog's symptoms subside dramatically within 8 hours. The fee was more than reasonable. I would recco Stonegate to friends and family based on my experience and definitely will return to Stonegate Animal Hospital. Read Less
Kerri-lea Clavette
31 Jan 2016
REPORT
I had my puppy spayed on Friday which I am sure was scary for her but traumatic for myself, my heart broke when I dropped her off considering we have not been apart for the last 8 months. The staff sa... Read More
I had my puppy spayed on Friday which I am sure was scary for her but traumatic for myself, my heart broke when I dropped her off considering we have not been apart for the last 8 months. The staff saw this and was most certainly amazing and called me the second she was out of surgery which helped me also had no issue answering the calls I made after to check up on her ( probably annoyed them ). They were so good with her that day. The next day I thought my puppy looked sick so I called the hospital and they told me to bring her in so I did, keep in mind they close at 5:00 and this was about 4:40. They took her in did not rush her gave her a iv to rehydrate her and a can of food to help her stomach. The Vet is great and keeps stressing mommas nerves calm. The girls that work there are so understanding too. Thank you guy for a great welcoming and calming experience. I would recommend this hospital to anyone. Once again thank you kindly... Love from us to you all Kerri-lea and Frankie....Read Less
Lisa MacDonald
8 Jan 2016
REPORT
I recently walked in to this office without being a previous client or having an appointment. My dog was in distress and her regular vet was supposed to call be back but didnt!. This office was warm... Read More
I recently walked in to this office without being a previous client or having an appointment. My dog was in distress and her regular vet was supposed to call be back but didnt!. This office was warm and welcoming and did not hesitate to help me at all. They took my dog immediately. Unfortunately she was in cardiac failure and we had to put her down. But the staff and doctors here were amazing during one of the worse times ever. Read Less
MA Lacasse Crease
10 Aug 2015
REPORT
I called the office closed to closing time on a Sunday after the doctor had just left. The assistant called him with the problem and he thankfully turned around to help me out as it was suspected that... Read More
I called the office closed to closing time on a Sunday after the doctor had just left. The assistant called him with the problem and he thankfully turned around to help me out as it was suspected that my cat Loki was suffering from dehydration. I appreciated that nothing was pushed on me - he explained what he thought was necessary as well as further services that could be offered, i.e., overnight. He was very personable and professional, and even called me an hour later to tell me that he had forgot to make note of a $30 discount on my bill, which he was going to put through right away. Thanks also to the receptionist for staying past her usual closing time. Great service and hours! I will be back. Read Less
Craig Denson
14 Jul 2015
REPORT
Friendly professional care for our two dogs at prices far less than our last Vet (don't tell them that.....) I would highly recommend taking your pet to Stonegate, you will not be making a mistake.
Jason Parker
10 Feb 2015
REPORT
Well we used to use our long term vets in london and hillsburg, Since stone gate animal hospital moved in right down the street its been awesome, much closer to home, Doctor jodi and staff are nothing... Read More
Well we used to use our long term vets in london and hillsburg, Since stone gate animal hospital moved in right down the street its been awesome, much closer to home, Doctor jodi and staff are nothing short of just amazing with the care provided for our 3 german sheppards! The attention to care, always taking the time to answer all your questions and make sure you have the best info and care of your situation with your pets! As pet owner we all cringe about the pricing vets charge for even the smallest problems, stone gate is very fairly priced! Also a great place to adopt, i love the fact that they are very involved in our community and try to find homeless animals they're forever homes! If you want the best vet in guelph,........... Visit Dr Jodi and her staff! Read Less
Olga Kiseliova
7 Oct 2014
REPORT
Great and highly professional service for a reasonable price! Dr. Panesar's team has saved our cat's life! We are so glad to have our boy back to normal. The whole team acted very professional, and we... Read More
Great and highly professional service for a reasonable price! Dr. Panesar's team has saved our cat's life! We are so glad to have our boy back to normal. The whole team acted very professional, and we highly appreciate personal attitude. Thank you from the bottom of our hearts! Read Less
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