I have recently just gotten a puppy and within hours of having him, he was unwell. This clinic went above and beyond their regular duties. Spent time explaining the situation, answering any questions and helping with the breeder who was giving me a hard time. The staff here made me feel safe and comfortable to leave my puppy with them for help. Read Less

Dr Micheal is the vet you want to take your fur baby to. He listens, he is kind ,caring and is there to care for your pet. The receptionst is kind and very helpful. Everyone is wonderful. They were very kind when i took my cat there. I cant say enough. They are all angels.. And they are true to there hours.. Read Less

I called for an appt for my dog because he had a few sores. He was seen within 1 hour. The vet, Dr. Michael, determined the cause, explained and recommended a different diet. He has scheduled a follow-up appt to track my pet's progress. I'm grateful for the kindness and concern shown. Highly recommend him. Read Less

The worst experience. My dog had her dew claw ripped and was bleeding quite a bit. The vet started by saying we were bad dog owners and it wouldn't have happened if her claw was trimmed. She has an appointment that week at the groomer. He then took her upstairs and wouldn't let us come, we paid for a local anesthetic and have no idea if he actually gave it to the pup. He then came downstairs to tell us our dog was crying for no reason as it wouldn't even hurt to have a dewclaw ripped off. When he brought her back to us she was wining and he told us again that we were bad dog owners for allowing her to do so. SHE WAS HURT and most likely in pain! he trimmed the rest of her nails and they were all bleeding as he cut them too short. Never go here!!!!! Read Less

I will not go back to this clinic. Every time I bring my pets for needles I am charged different prices. They call it a certain visit and do the same 5 second exam than charge me anywhere from $90- $150.00 plus the immunizations. I have invoices of all the different prices for the same exams. Guess the Vet charges what they want or how much they think they can get out of you. MY previous Vet had a standard rate posted in the office so no funny business with the pricing. Read Less

I would never go back nor in any emergency recommend this vet clinic.  The vet was questionable.  We took our puppy in and the vet from behind the wall like a scared goat told us to put the muzzle on our dog when he started to bark at him?  Seriously??? He then asked us to check our dog's neck?  Seriously???  No diagnoses a few may this and maybe that's.  He then checked his computer and looked at us and said this is just a puppy with a questionable look on his face? Seriously??? Your a vet and you could not see this was a 7 month old?  Seriously??? We left a $100 short in our pockets, no meds with a very sick puppy and told we could come back if he got worse...SERIOUSLY....  Why did we not answer your calls?  You can not be SERIOUS...Are you kidding??? Read Less

I had to bring my dog twice to Mohawk Animal Clinic as my regular vet was closed. Both times the staff was very welcoming and friendly. A special thank you to Dr. Kearns for taking such good care of Maggie and making us feel comfortable in a stressful situation. Love that you have such convenient hours. Read Less

poor interpersonal skills (no training) they don't know that if you tell someone they have to wait one hour to put their animal down (past the scheduled appt,) then there is little stress---but to keep them waiting without stating a realistic time while your animal's on a steel table rather than in it's pet-box or your lap, fifteen minutes even is an eternity--this is human nature 101---plus no table covers and very noisy staff--posters pushing vaccines for flu etc. in exam room--ugh---two stars is gracious--I left and took my cat to an emergency animal (very professional) hospital with cozy covers too!!! and said goodbye to my 15 ++love of my heart Read Less

My puppy got bitten and I tried calling my vet at Main Street West Clinic but they stamped the wrong phone number on my dog's health records booklet. So I called the Mohawk Animal Clinic to make an appointment to bring my puppy in asap. I told the secretary that And she asked me who my vet was. I told her and she said they are open and gave me another number to call. I did not have a pen to write it so I asked her again what is the number and she said I told you six times and hung up. I couldn't believe it I called back and she told me to F off and hung up. I called again and someone else answered and apologized and was very nice. I told her to please ask the vet to call me so I can report what his employee did. He called back Dr. Michael Mogavero and defended her 100 per cent saying that He knows her for many years and would not do that. I asked him for her to apologize to me His client and he said no. He was not help full and I made an appointment somewhere else. For a well educated doctor I feel his staff and himself are not people friendly and ignorant towards listening and helping pet owners. I would not recommend this vet. Read Less

I recently had an emergency with my dog. A friend suggested I go there. I will never go back. After making an appointment, being 15min early and the veterinarian showing up 10min late, she did a 5min consultation, and told me she could not do anything because my dog was too sick for the clinic, charged me $100 and told me I should go to another animal hospital down the mountain. A decent human being would have gave me that advice and not charged me! Read Less

My 13 week old puppy swallowed an entire dress sock whole yesterday. I called and was told to bring her down immediately I received exceptional service and felt she was in good hands. I will now be taking her here as a regular vet. Read Less

My husband and I brought our dog Lorelei in for a visit since we were getting worried about her prolonged bouts of diarrhea. Lorelei is pretty anxious in general, and isn't normally a fan of going to the vets. However, the doctor and staff seemed quite understanding of her anxiety. She ended up taking to Dr. Kearns better than any vet she's been to - he had a very calm demeanor, which probably helped quite a bit. The staff were also very pleasant, and the extended hours work great with our schedule. Overall, a great veterinary experience for us, and our dog. Read Less

Good experience for my dog and I at this clinic. My dog is quite anxious for any vet visit, and we have been to many vets. Many of them do not really know how to approach my dog as he is a big dog that does not like to stay put in an environment that makes him feel scared. The techs are sweet and helpful. Micheal, the vet, was very professional with him and took all that into consideration. They kept the doors open so my dog would not feel 'trapped' and he approached him calmly and was actually able to examine him right then and there. He guided my brother and I on how to hold him best so we can assist and it worked great. The answers he gave were helpful and we appreciate his patience and help with our dog. Read Less

an amazing team! i would recommend this vet clinic to anyone who 's looking for a vet.there kind they listen and most of all they care about animals, and help you along the way with what the animal needs! thank you you made my husband and i very happy today, and we'll keep going to your clinic!! i give the 5 stars! Read Less

PLEASE READ THE BAD REVIEWS BEFORE BRINGING YOUR ANIMALS HERE!!!! MY CAT DIED AFTER THEIR VISIT HERE!!! I don’t know where to start.. I brought both my cat and dog in yesterday night for flea treatment. They applied treatment to both my pets and I bought an extra month supply for both of them. I mentioned to the vet or assistant that my cat is 16 years old and If it is safe for her.. she assured me it would be. This morning I woke up to my cat dead. I called and they said it is impossible for the medication to cause death and that it is probably because she is 16. My cat was very healthy and never had any health concerns. It could have been a human error such as the assistant applying the dog medication on my cat by mistake or her not being weighed properly.. either way, her death was sudden. They also did not do blood work to make sure her organs were working properly, or even examine her for fleas. I asked if I could return the Unused tubes since I obviously won’t be using them anymore and they said no. Telling everyone about my experience here. I wish i read all these bad reviews before bringing my cat here. Read Less

My vet is nearly an hour away so I was hoping to switch to a Hamilton vet. Desk staff and Dr. Schad were very pleasant and Dr. Schad performed a thorough check on my dog. All the stars go to those two folks. They did not have my preferred heartworm med and sold me something else that I had been told by other vets could kill my dogs (Aussie Shepherds - MDR1). I was told that was no longer the case, however when I got home I could find no studies supporting that so the next morning I called to say I'd be more comfortable with the originally prescribed med. and would be returning the meds. but was told I'd have to clear that with the vet who owned the clinic. He wouldn't take them back but said they were "unlikely" to hurt my dog. Also turned out that the packets of Purina supplements I was sold are all marked "Not for individual resale" and were just months from expiring. After contacting Purina it seems like these were free samples given to the clinic. Will not use this clinic again. Read Less

I am visiting my parents in Hamilton and always bring my dog with me. He started shaking his head quite a bit and I suspected an ear infection and so I needed a vet. I did a quick search and found Mohawk Animal Clinic. I gave them a quick call and was able to book an appointment that day. We got to the appointment early and saw the vet (although I didn't know it at the time...but I did guess that it was an employee due to the scrubs she was wearing) drive in shortly after us. I noticed her smiling at my pup which was nice to see because it showed a genuine love of animals. We were waiting at the reception as the receptionist was on the phone when the vet walked in. She was really kind and told us she would be right with us. The receptionist was on the phone with an obviously difficult case (a woman with a seemingly very sick cat and no money). The receptionist spent at least 15 mins (probably a lot more because we actually entered the exam room and she was still on the phone) talking to this woman and problem solving what to do - offering to call the SPCA to see if they could help and calling other locations, etc... That being said, the receptionist also didn't ignore us and actually apologized to us twice for being unable to speak to us. The vet then came downstairs and apologized for taking some time because she had to answer the other line. Yes, a vet that also answers calls...enough said. She then did a physical exam but it wasn't robotic in any way. She spoke to us as she examined my dog. She was very good with the dog (but I also have a really easy going dog who loves the vet and allows you to do whatever you need). She was lovely. Very pleasant. Great bedside manner. I wish I could take her home to Vancouver to be our vet there. Very happy to have found a vet to have when we visit Ontario. If you're looking for a vet who is thorough with great bedside manner, you've found one. Everyone was lovely, the receptionist, the vet, and every other staff member we ran into on the way out showed genuine love of animals. All around great experience despite the ear infection. Read Less

Maybe we got a bad doc. The reception and rest of the staff were fantastic but as soon as the doctor came in everything went wrong. He didn't know how to deal with animals at all, was very forceful and violent. Carelessly opening the door quickly as it hit our cat in the face. Was making the cat uncomfortable and then when giving her a pill, let the cat slip off the table WHILE STILL HOLDING JUST HER FREAKING HEAD AND HOLDING HER UP THERE. NOT ABOVE THE TABLE. IN THE AIR SHE WAS HELD BY JUST HER HEAD. EVEN TRIED TO BRING HER BACK UP TO THE TABLE MY JUST GRASPING AROUND HER HEAD WITH ONE HAND. NO NOT HER NECK HER HEAD. ALL THE STRAIN ON ONE LOCATION. We were speechless. There's more but it all happened so quickly that we just continued along till the end. We regret keeping quiet. Honestly we should report the doctor... Read Less

I saw Dr. Alanna Schad and she was so wonderful with my senior pup. She was very patient with him and super helpful. The vet tech was also very pleasant. This vet is not just in it for the money and actually cared about my dog. Would highly recommend.Read Less

Rude and unhelpful staff. We arrived on time but was told to wait by the reception woman. When it was about half an hour past the appointment time, I asked how much longer was the wait. The woman looked at me with wide bulging eyes and her face was contorted as though by hatred as she said 'No I can't tell you how much longer.' I was shocked to see her face. I did not preface my question with any complaint such as 'It's been a long wait.' I was merely asking a question. Before I recovered from the shock of seeing her face, she said severely 'keep your voice down, and don't shout, or we'll ask you to leave.' It felt as though she's dedicated to making the customer feel bad, feel guilty. And she said because 'there is a dog that has to be put down so whatever time it takes. Can't you even sympathize with that?!' How self-righteous! How quick to lecture and to judge! Fortunate for us, there is another clinic 2 minutes drive away where we were accommodated right away and received excellent care. My message to the woman: don't use your sympathy for a dog to justify your rudeness to fellow human beings. Just noticed that Michael Mogavero, the vet who works at Mohawk Animal Clinic has rated his own clinic with five stars. That's down right unprofessional, and unfair to other vets Read Less

My dog loves these people! They are always very friendly and honest. The follow up calls to check on her are much appreciated. I like the straight forward approach and the time they take to explain how and why treatment works. My bulldog is in great health and she's almost 11 years old. Much of that has to do with the doctors and vet techs that keep me informed. Very happy to recommend this place to other dog owners!!Read Less