17 Reviews

Mountain Animal Hospital

Hamilton, Ontario
Reviews
Sarah
4 May 2023
REPORT
The best team! We cannot recommend them enough. From calling to book an appointment to seeing their vets - ever my team member is kind and attentive and so caring with our dog.
Sandra Davies
16 Jul 2018
REPORT
The workers at the animal hospital were very nice, understanding, and loving
Poirier Bruno
28 Jun 2018
REPORT
I wanted to used the washroom and the veterinary told me, they had problem with their washroom...If you need a veterinary with a fix washroom dont go there!
Brent Morrison
10 Jun 2018
REPORT
Great friendly helpful vets and staff!
rusty rider
10 Jun 2018
REPORT
Excellent animal care and friendly people that care....l recommend
Mark Boyak
6 Apr 2018
REPORT
Always reliable service
Brandon Petitclerc
30 Jan 2018
REPORT
I brought my senior dog here last week on Wednesday because he was having a hard time walking, very dizzy and not eating much. After waiting an hour for the vet he came in to examine the dog. Quickl... Read More
I brought my senior dog here last week on Wednesday because he was having a hard time walking, very dizzy and not eating much. After waiting an hour for the vet he came in to examine the dog. Quickly looked over him, check his ears and breathing. Told me my dog probably had vestibular disease and should be back to normal in a week or so. Sunday night I had to bring my dog in somewhere else because he was only getting worse. The vet checked him out and as soon as he saw his gums he said he was anemic. We did blood work and found out my dog was severely anemic. The vet recommended I euthanize on the spot but I brought my pooch home for one final night before he passed away at home with family. I feel if the vet would of done a thorough examination of my dog he would of seen the signs that were showing in my dog and we would of been able to start medication to up his red blood cell count. I'm so saddened writing this and I just wanted people to know my experience before they bring their pets to this place. Read Less
Dana Brennan
19 Dec 2017
REPORT
My very first introduction to this wonderful clinic, was nearly 3 years ago, when I had to put down my beloved 12 1/2 year old lab. She hadn't been to a vet in years as we had moved around a lot, and ... Read More
My very first introduction to this wonderful clinic, was nearly 3 years ago, when I had to put down my beloved 12 1/2 year old lab. She hadn't been to a vet in years as we had moved around a lot, and honestly, she was never sick a day in her life. When the time came to face reality, my husband called them and told them about her, and they asked us to bring her in. I was so torn as to whether I was doing the right thing, and all I wanted was a professional to tell me I was. I got more than I bargained for. Before, during and after this heartbreaking end, we were consoled by Dr. Christine ( at the time) and any doubts I had were answered, all concerns I had were met with the kindest and most genuine approach I could have ever asked for. We brought a new 4 legged canine fur baby into our world a few short months later, and I wouldn't bring him anywhere else. We've now just rescued another sweet girl from a kill shelter in Georgia, and I wouldn't have any other vet look at her than this terrific group of professionals who truly love what they do. Read Less
Emily Baynes
1 Aug 2017
REPORT
I have taken both of my dogs here for the last several years, and have always had a great experience. The vets and techs are knowledgeable, professional and genuinely caring. It's refreshing to find g... Read More
I have taken both of my dogs here for the last several years, and have always had a great experience. The vets and techs are knowledgeable, professional and genuinely caring. It's refreshing to find great pet care at a reasonable price - and close to home, too! They are always helpful and honest. I've never felt rushed or pressured to give my dogs unnecessary vaccinations, treatments, etc. I would absolutely recommend Mountain Animal Hospital. Read Less
Amy Sambrook
4 May 2017
REPORT
Have been taking my dogs there for years.
Becky Hood
28 Mar 2017
REPORT
The vet was awful to me telling me that it was animal abuse because I didn't want to pay $657 for getting tubes shoved up my cats rear for being constipated. Took the $5 route and went to shoppers to ... Read More
The vet was awful to me telling me that it was animal abuse because I didn't want to pay $657 for getting tubes shoved up my cats rear for being constipated. Took the $5 route and went to shoppers to get an animal friendly laxative for him and he's happier then ever now. Would not recommend this place to anyone.Read Less
Ivan Jambrosic
21 Feb 2017
REPORT
Always friendly, personal service, and we've never felt rushed. All of the techs are caring and informative!
Charlotte Li
16 Jun 2016
REPORT
clean environment, friendly staff, excellent service
Kelley Dove
16 Apr 2016
REPORT
I have been coming to Mountain Animal Hospital for 25 years. I have had Cats and Dogs with medical conditions that needed on going care. All the Vets and staff especially John and Michelle have been v... Read More
I have been coming to Mountain Animal Hospital for 25 years. I have had Cats and Dogs with medical conditions that needed on going care. All the Vets and staff especially John and Michelle have been very caring, concerned and have provided excellent care to all our pets. I would highly recommend Mountain Animal Hospital. Read Less
RondeauProductions
22 Jun 2015
REPORT
I have taken my pets to these vets for many years and have never had any problems or concerns. For the reviewers who have a bad experience, I don't believe this is the norm. I will continue to have my... Read More
I have taken my pets to these vets for many years and have never had any problems or concerns. For the reviewers who have a bad experience, I don't believe this is the norm. I will continue to have my animals treated here. The vets are professional and caring, and the office staff members are very helpful. Don't believe everything you read in the Google reviews, or at least understand that a few bad reviews does not necessarily paint an accurate picture. Read Less
Gary Carr
18 Mar 2015
REPORT
Wen there in winter 2015 with my new puppy. Staff was knowledgeable, friendly, GREAT with the pup, seemed to really care about hum, and gave me a lot of info on optional vaccines WITHOUT pushing me to... Read More
Wen there in winter 2015 with my new puppy. Staff was knowledgeable, friendly, GREAT with the pup, seemed to really care about hum, and gave me a lot of info on optional vaccines WITHOUT pushing me to get them to line their own pockets. Stayed past closing hours to chat with staff - so so friendly. Read Less
Michelle Bell
21 Oct 2014
REPORT
The vets here are very unprofessional. They led me to believe that Lepto vaccine is something that my dog should be given yearly.My dog had a terrible reaction to it - listless and in extreme pain 1.5... Read More
The vets here are very unprofessional. They led me to believe that Lepto vaccine is something that my dog should be given yearly.My dog had a terrible reaction to it - listless and in extreme pain 1.5H after the shot. I did my own research on it and found that many publications said that it should only be given to animals who are outdoors in watery areas OFTEN. We rarely go into the woods and my dog hates getting wet - won't go for a walk if its drizzly, walks around sprinkler spray, struggles in a bath. The lepto vaccine is known to have THE HIGHEST rate of bad reactions which can include DEATH. It is also KNOWN to protect animals for MAYBE a year, 2 WEEKS or NOT AT ALL. I confronted them about these facts and the female vet said that its important to have because lepto can be transmitted to humans too. I did my research - it is SO UNLIKELY for that to happen. I would have to be peed on a regular basis by my dog IF he had it which is also UNLIKELY. I wish they had told me the risks and benefits of the vaccine and told me that it was NOT A CORE VACCINE before treatment. I would not have paid them SO much money for something that was more likely to hurt my dog than help him. More recently I had to take my dog to emergency because it was a Sunday and he had diarrhea with a little blood in it and was in pain. The emergency clinic has a list of local vets who will give a complimentary check up 48H after an emergency visit - Mountain was on it. I called them regarding it (since they have his medical history and are the closest) and was told that since he hasn't been seen in a year - he will not look at my dog because he hasn't been given any money during that year and doesn't want to honor the complimentary visit. He then went on to complain how he stays past his NOON hour end time to talk to clients (I am talking to him around 10am) and he doesn't like talking to them because there is no money involved for him. Then he complained that he doesn't know why vets are not as respected as lawyers and should bill like them. I have no sympathy for him - if he doesn't want to talk or stay later he does have the CHOICE not to do so or to figure out a way to charge for it - and not inappropriately complain to me about his "problems" in a bitter, poor me, "how dare you ask me about something complimentary my clinic is involved in which I don't like". My dog has something going on with him right now that needs more tests and diagnostics - I will be taking him somewhere with much better professionalism and hopefully practise - This guy doesn't deserve my hard earned money.Read Less
Book an Appointment
Online booking unavailable
Please call
(905) 385-5354
738 Upper James Street
Hamilton Ontario L9C 3A2
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-12:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Mountain Animal Hospital

Hamilton, Ontario
(17)
738 Upper James Street
Hamilton Ontario L9C 3A2
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-12:00PM
Sarah
4 May 2023
REPORT
The best team! We cannot recommend them enough. From calling to book an appointment to seeing their vets - ever my team member is kind and attentive and so caring with our dog.
Sandra Davies
16 Jul 2018
REPORT
The workers at the animal hospital were very nice, understanding, and loving
Poirier Bruno
28 Jun 2018
REPORT
I wanted to used the washroom and the veterinary told me, they had problem with their washroom...If you need a veterinary with a fix washroom dont go there!
Brent Morrison
10 Jun 2018
REPORT
Great friendly helpful vets and staff!
rusty rider
10 Jun 2018
REPORT
Excellent animal care and friendly people that care....l recommend
Mark Boyak
6 Apr 2018
REPORT
Always reliable service
Brandon Petitclerc
30 Jan 2018
REPORT
I brought my senior dog here last week on Wednesday because he was having a hard time walking, very dizzy and not eating much. After waiting an hour for the vet he came in to examine the dog. Quickl... Read More
I brought my senior dog here last week on Wednesday because he was having a hard time walking, very dizzy and not eating much. After waiting an hour for the vet he came in to examine the dog. Quickly looked over him, check his ears and breathing. Told me my dog probably had vestibular disease and should be back to normal in a week or so. Sunday night I had to bring my dog in somewhere else because he was only getting worse. The vet checked him out and as soon as he saw his gums he said he was anemic. We did blood work and found out my dog was severely anemic. The vet recommended I euthanize on the spot but I brought my pooch home for one final night before he passed away at home with family. I feel if the vet would of done a thorough examination of my dog he would of seen the signs that were showing in my dog and we would of been able to start medication to up his red blood cell count. I'm so saddened writing this and I just wanted people to know my experience before they bring their pets to this place. Read Less
Dana Brennan
19 Dec 2017
REPORT
My very first introduction to this wonderful clinic, was nearly 3 years ago, when I had to put down my beloved 12 1/2 year old lab. She hadn't been to a vet in years as we had moved around a lot, and ... Read More
My very first introduction to this wonderful clinic, was nearly 3 years ago, when I had to put down my beloved 12 1/2 year old lab. She hadn't been to a vet in years as we had moved around a lot, and honestly, she was never sick a day in her life. When the time came to face reality, my husband called them and told them about her, and they asked us to bring her in. I was so torn as to whether I was doing the right thing, and all I wanted was a professional to tell me I was. I got more than I bargained for. Before, during and after this heartbreaking end, we were consoled by Dr. Christine ( at the time) and any doubts I had were answered, all concerns I had were met with the kindest and most genuine approach I could have ever asked for. We brought a new 4 legged canine fur baby into our world a few short months later, and I wouldn't bring him anywhere else. We've now just rescued another sweet girl from a kill shelter in Georgia, and I wouldn't have any other vet look at her than this terrific group of professionals who truly love what they do. Read Less
Emily Baynes
1 Aug 2017
REPORT
I have taken both of my dogs here for the last several years, and have always had a great experience. The vets and techs are knowledgeable, professional and genuinely caring. It's refreshing to find g... Read More
I have taken both of my dogs here for the last several years, and have always had a great experience. The vets and techs are knowledgeable, professional and genuinely caring. It's refreshing to find great pet care at a reasonable price - and close to home, too! They are always helpful and honest. I've never felt rushed or pressured to give my dogs unnecessary vaccinations, treatments, etc. I would absolutely recommend Mountain Animal Hospital. Read Less
Amy Sambrook
4 May 2017
REPORT
Have been taking my dogs there for years.
Becky Hood
28 Mar 2017
REPORT
The vet was awful to me telling me that it was animal abuse because I didn't want to pay $657 for getting tubes shoved up my cats rear for being constipated. Took the $5 route and went to shoppers to ... Read More
The vet was awful to me telling me that it was animal abuse because I didn't want to pay $657 for getting tubes shoved up my cats rear for being constipated. Took the $5 route and went to shoppers to get an animal friendly laxative for him and he's happier then ever now. Would not recommend this place to anyone.Read Less
Ivan Jambrosic
21 Feb 2017
REPORT
Always friendly, personal service, and we've never felt rushed. All of the techs are caring and informative!
Charlotte Li
16 Jun 2016
REPORT
clean environment, friendly staff, excellent service
Kelley Dove
16 Apr 2016
REPORT
I have been coming to Mountain Animal Hospital for 25 years. I have had Cats and Dogs with medical conditions that needed on going care. All the Vets and staff especially John and Michelle have been v... Read More
I have been coming to Mountain Animal Hospital for 25 years. I have had Cats and Dogs with medical conditions that needed on going care. All the Vets and staff especially John and Michelle have been very caring, concerned and have provided excellent care to all our pets. I would highly recommend Mountain Animal Hospital. Read Less
RondeauProductions
22 Jun 2015
REPORT
I have taken my pets to these vets for many years and have never had any problems or concerns. For the reviewers who have a bad experience, I don't believe this is the norm. I will continue to have my... Read More
I have taken my pets to these vets for many years and have never had any problems or concerns. For the reviewers who have a bad experience, I don't believe this is the norm. I will continue to have my animals treated here. The vets are professional and caring, and the office staff members are very helpful. Don't believe everything you read in the Google reviews, or at least understand that a few bad reviews does not necessarily paint an accurate picture. Read Less
Gary Carr
18 Mar 2015
REPORT
Wen there in winter 2015 with my new puppy. Staff was knowledgeable, friendly, GREAT with the pup, seemed to really care about hum, and gave me a lot of info on optional vaccines WITHOUT pushing me to... Read More
Wen there in winter 2015 with my new puppy. Staff was knowledgeable, friendly, GREAT with the pup, seemed to really care about hum, and gave me a lot of info on optional vaccines WITHOUT pushing me to get them to line their own pockets. Stayed past closing hours to chat with staff - so so friendly. Read Less
Michelle Bell
21 Oct 2014
REPORT
The vets here are very unprofessional. They led me to believe that Lepto vaccine is something that my dog should be given yearly.My dog had a terrible reaction to it - listless and in extreme pain 1.5... Read More
The vets here are very unprofessional. They led me to believe that Lepto vaccine is something that my dog should be given yearly.My dog had a terrible reaction to it - listless and in extreme pain 1.5H after the shot. I did my own research on it and found that many publications said that it should only be given to animals who are outdoors in watery areas OFTEN. We rarely go into the woods and my dog hates getting wet - won't go for a walk if its drizzly, walks around sprinkler spray, struggles in a bath. The lepto vaccine is known to have THE HIGHEST rate of bad reactions which can include DEATH. It is also KNOWN to protect animals for MAYBE a year, 2 WEEKS or NOT AT ALL. I confronted them about these facts and the female vet said that its important to have because lepto can be transmitted to humans too. I did my research - it is SO UNLIKELY for that to happen. I would have to be peed on a regular basis by my dog IF he had it which is also UNLIKELY. I wish they had told me the risks and benefits of the vaccine and told me that it was NOT A CORE VACCINE before treatment. I would not have paid them SO much money for something that was more likely to hurt my dog than help him. More recently I had to take my dog to emergency because it was a Sunday and he had diarrhea with a little blood in it and was in pain. The emergency clinic has a list of local vets who will give a complimentary check up 48H after an emergency visit - Mountain was on it. I called them regarding it (since they have his medical history and are the closest) and was told that since he hasn't been seen in a year - he will not look at my dog because he hasn't been given any money during that year and doesn't want to honor the complimentary visit. He then went on to complain how he stays past his NOON hour end time to talk to clients (I am talking to him around 10am) and he doesn't like talking to them because there is no money involved for him. Then he complained that he doesn't know why vets are not as respected as lawyers and should bill like them. I have no sympathy for him - if he doesn't want to talk or stay later he does have the CHOICE not to do so or to figure out a way to charge for it - and not inappropriately complain to me about his "problems" in a bitter, poor me, "how dare you ask me about something complimentary my clinic is involved in which I don't like". My dog has something going on with him right now that needs more tests and diagnostics - I will be taking him somewhere with much better professionalism and hopefully practise - This guy doesn't deserve my hard earned money.Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know