Amazing experience here. Spent about a year looking for a vet I trusted until I came across Dr. Thompson. She had every answer for me when other vets had no idea. AND just to be sure, she even contacted a specialist and got back to me the very next day. My cat was not restrained, and treated very well. The whole experience was as comfortable as possible for my cat and therefore myself. The clinic is very clean and welcoming. All staff were great! I highly recommend this clinic. Read Less

My cat was attacked by another cat and needed surgery we took her to a different vet. When the stitches ripped on the weekend we brought her here. They were very nice and did a better job of stitching her up. I will take her and my other pets here. Reasonable prices. Read Less

The veterinarian took my puppy’s neck and holded it really tight against her chest so he couldn’t move. for two minutes straight while he was yelping. she said it was to make her the boss, but there’s much better ways to do that that hurting my little 2 months old puppy. Not going back here again. 🤨 Read Less

Honestly some of the best vets around. Willing to work on pricing and are very helpful and friendly. They explain everything and have it all ready to go for you in a timely manner. Thank you Gateway for all your help in past and the future! Read Less

Very reasonably priced. Totally professional being careful to explain all options yet not try to upsell anything. On the contrary. Very compassionate, which we sadly recently experienced with the sudden death of one of our dogs. I can't recommend them enough. Read Less

This team is compassionate, friendly and knowledgeable. They are are caring and more importantly treat our dogs with love. They go beyond and I highly recommend them. We have been going to this vet for 5 years and have always had a great experience with them. Read Less

We had to rush our cat to a vet due to breathing emergency. Gateway Pet Hospital Was amazing and after calling nearly ten vets was the only one to take us in asap to check our baby out. Their staff is sweet and kind, and very straight forward and care so much for the animals and their owners. Amazing place! Read Less

Best VET's ever. They work as a team! My poor little cat was so sick, went to Gateway everyday for 5 days straight, the vets at Gateway got together to discuss, and figured out what was wrong. Within a week little Jazz was back to normal. This wonderful clinic is amazing, excellent vets, excellent staff excellent prices! If you have a pet this is the only place to go. Read Less

We've taken our dogs to gateway since they joined our family! The staff has always been wonderful and kind, the dogs love the extra attention they get and the treats... We never feel pressured to spend extra money on treatments .. And we appreciate that they respect our choices! We wouldn't take them anywhere else!Read Less

I was looking despritely for a Vet all day! They told me that they are booked and very busy. Therefore I called at least 10 other Animal Hospitals, with no luck and rude receptionists. So I called the "Gateway Animal Hospital" back and told them my situation. Right away they made sure that my cat Dusty with bloody pee will be seen today. They gave me a last minute appointment within the hour so I did not have to go to the emergency place. Once I got there, my cat Dusty was treated as if it was their own! So Gentle and loving! The overall check of my cat was aprox. 75$. Affordable, very friendly and kind! They looked at my cat and did tests from 5:50pm til 7pm. I really appriciate it! You guys saved my cat from getting a surgery! Defiantly recommend this animal hospital to anyone! * very good prices * amazing service * no waiting time * very loving, caring and friendly Again, THANK YOU!!Read Less

Just moved here from GTA. My small dog had dental surgery (10+ teeth removed) last week :( Met with Dr. Nina exceptionally friendly, understanding and caring. She answered all our questions and concerns. Our pooch is our child and I was very skeptical about trying another vet. Our first vet is in Mississauga and very reputable. So I wasn't sure about a this place. My bf recommended it, because we take her to the groomers inside vet. Her teeth were time sensitive so I wanted to get her in immediately. They were very friendly and accommodating. We had an appointment right away and following week she was in for tests and dental surgery. They kept us updated during surgery process. We were nervous the entire day. Entire staff friendly, caring and most of all great customer service. I did tell Dr. Nina and receptionist upfront I was nervous coming to them and trying any new vet. Because our original vet is great and I want the best for my pooch (....who doesn't). Expectations were met and more. My bf and I agree they are very good. We didn't give 5/5 just because we just started with them. But if they remain like this I wouldn't hesitate giving 5/5. Another good point they are reasonably priced, which was another one of our concerns. Great customer service, caring about your pets and reasonable prices my top 3 priorities were met. Thank you, to all the staff who worked on our dog! We are confident they will take care of their clients. Keep up the great work. ****Update pooch ended up with infection few days after surgery and the receptionist took us in the same day I called. EXCEPTIONAL CUSTOMER SERVICE!! Read Less