Today was the third time going into this Vet Clinic. I again saw a different Vet for the third time. The vet came into see my dog, she proceeds to ask me everything that I had just told the Vet Tech,... Read More
Today was the third time going into this Vet Clinic. I again saw a different Vet for the third time. The vet came into see my dog, she proceeds to ask me everything that I had just told the Vet Tech, takes some notes. She then assesses my dog - because she has never seen her and does not know her history-so again, I have a vet who knows nothing about my dog, so I proceed to fill her in (which I've done with 2 other vets at this clinic). She then proceeds to go over some test results (that were highly over priced) from October (which were ordered by another vet) and I have already had the results given to me. She seems to get a bit agitated with my dog, who is on the steel counter top slipping all over, has horrible knees and the vet is forcing her to stay still - a little to forceful if you ask me. My dog is a 8 pound 8 year old Pomeranian and is heavily stressed at this point. If you know the breed you understand.
She proceeds to not give me any valuable information regarding what I came in for (a collapsed trachea diagnosis-or not?-She also never used this term making me wonder if she knew what the hell she was doing), tells me my dog looks normal, everything is fine. I also inquired about the raw food I have been giving my dog and if I should be supplementing anything with it. She tells me basically to do the research myself. IM SORRY? WHY am I giving you 90$ for 15 min of your time and you cant answer a simple question about raw food???!?!? BUT...BUT than she says we should do xrays- than placed a HIGHLY over priced bill ever so gently on the counter thinking I would what...Say yes? so I ask her about the price and to break down what is in front of me and she says "ill leave you to think about it" , I called my old vet which is 45min away, priced out the same service- 150$ less and this included extra services (this vet is also highly reputable in Guelph) I used to be in dentistry, this place reminds me of one of those chain offices where the staff is miserable (which they kind of are) the whole place has a bad vibe, and they don't care about your pet-they care about $$$. I've also been pushed to get my dogs teeth done several times - this was just done and I brush my dogs teeth each night, so why would I put my dog under sedation again, oh that's right... to line your pockets
Needless to say , I would trust this clinic with my dog and I wont be going back. Horrible Experience
ZERO STARS Read Less