DOCTOR JAY's RESPONSES TO REVIEWS...................................................
********RESPONSE to Sylwia Pietrzyk********
Doctor Jay here from Clarke Animal Hospital. As much as I lov... Read More
DOCTOR JAY's RESPONSES TO REVIEWS...................................................
********RESPONSE to Sylwia Pietrzyk********
Doctor Jay here from Clarke Animal Hospital. As much as I love the online reviewing system, it definitely has its flaws. Such as in this case, where an individual has never met us, seen our facility or has seen how smoothly and effectively we function in our day-to-day operations.
Ms. Pietrzyk, I have checked our client database more then once and you are not a client of ours. I question whether or not you are even reviewing the correct animal hospital as all of our emergency and "life saving" drugs are kept on-site 24 hours a day, year round. And, with all due respect, I do not think a "life saving" drug would be very effective if you had to order it and wait some time for it to arrive.
With all of this said, I trust and hope your pet has received this drug and is doing well.
As always, we encourage all inquiries about our products and services and wish everyone all the best in 2016!!!!!!!
********RESPONSE to Shannon O'Halloran********
Doctor Jay here from Clarke Animal Hospital. Ms. O'Halloran, thank you so much for the feedback in your review. My primary objectives as a Veterinarian are to treat and prevent illnesses in out pets as well as relieve any suffering they may be experiencing. So to hear someone's beloved pet left our facility with an "injury" is upsetting to say the least. Please accept my sincerest apology as this was not, nor would it ever be our intention. Although many procedures we perform do have their inherent risk, including taking a blood sample, we always strive to minimize this risk. Therefore, I assure you, we will take every measure possible to prevent this from occurring in the future. And, as always, we wish our clients and their pets a safe and happy Summer!!!!! Read Less